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administrative project coordinator

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patient care coordinator

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-1903</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Administration Support/Customer Service</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Hybrid: 2-3 days onsite/week</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$45,500.00 - $54,400.00 per year</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician&rsquo;s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.<br>
<br>
This position&rsquo;s work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><br>
<ul><li>
Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting incoming telephone calls</li><li>
Triages issues and answering general questions, with the goal of resolving requests in real time</li><li>
Completes patient intake for each caller, including those resolved, or those requiring action by disease center New Patient Coordinator</li><li>
Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills</li><li>
Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines</li><li>
Collaborates with New Patient Coordinator team to ensure seamless coverage and task management in times of full and partial staffing levels</li><li>
Ensures quality clinical care and adherence to standard operating procedures and compliance requirements</li><li>
Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary</li><li>
Appropriately arranges resources and materials to support the highest standard of patient experience and visit, i.e. review and organize medical records, coordinate receipt of tissue, ensure receipt of new patient appointment packet</li><li>
Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management</li><li>
Provides program specific information to callers and refer calls as necessary</li><li>
Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments</li><li>
Provides information to the patient regarding the need for insurance referral(s) and refers calls as appropriate</li><li>
Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal</li><li>
Strives to meet defined service levels and key performance indicators</li><li>
Other duties and responsibilities as required</li></ul><p><b>
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:</b></p><ul><li>
Ability to comprehend and implement new concepts or modifications to processes requests quickly</li><li>
Ability to function as an integral member of the team</li><li>
Excellent communication, organizational, and customer service skills</li><li>
Strong attention to detail</li><li>
Must possess the ability to multi-task and problem solve on the spot</li><li>
Excellent phone etiquette</li><li>
PC proficiency required</li></ul><p><b>
MINIMUM JOB QUALIFICATIONS:</b></p><p>
The position strongly prefers a bachelor&rsquo;s degree in health administration or a related field, along with up to 1 year of experience in healthcare and/or customer service.</p><p><b>
SUPERVISORY RESPONSIBILITIES: </b>None</p><p><b>
PATIENT CONTACT:
</b></p><p>Interacts with the adult patient population.</p><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$45,500.00 - $54,400.00</div></div></div><p></p>

New Patient Coordinator - Breast Oncology

Boston Children's Hospital

<div><div><div><div>84269BR</div>
</div><div><div>Finance - PFS International</div>
</div><div><p><b>Job Posting Description</b></p>
<div><b>Department Summary:</b><br>
For 150 years, we&rsquo;ve been a worldwide leader in multidisciplinary pediatric care and the treatment of complex diseases and conditions. Our globally renowned team of physicians and nurses cares for more than 650,000 patient visits and performs more than 27,000 surgical procedures each year while serving patients from over 100 different countries, making us one of the largest pediatric medical centers in the world.<br>
<b>Key responsibilities</b>:<br>
Supporting the arrival of patients to Boston Children's Hospital, through the planning, assessment and implementation of a plan of care for a complex patient population.<br>
Assisting in the coordination of patient care services, reviewing patient charts, working with administrative, and case coordinators to ensure a precise plan of care.<br>
Working with medical and surgical teams to devise a plan of care. Working directly with patients and their families, acting as a liaison between department providers and staff.<br>
Collaborating with the home country government and payors. Planning complex treatment plans and developing plans for an extension.<br>
Facilitating thorough and safe repatriation to the home country by assisting with provider to provider sign out, ensuring medication and supply availability and inflight medical team/equipment and requirements.<br>
Attending Embassy meetings and monitoring patient visits in order to relay clear plans to Embassy partners to determine in country length of stay.<br>
Monday- Friday 8 or 10 hour shifts.<br>
<br>
<b>Minimum qualifications</b>:<br>
Education:<br>
BSN.<br>
Experience:<br>
3+ years of RN experience.<br>
Pediatric experience preferred.<br>
Experience working in multiple nursing specialties preferred (can be in either an inpatient or outpatient setting).<br>
License/certifications:<br>
MA RN license<br>
<b>Please note:</b> <i>During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs</i></div>
</div><div><p><b>Status</b></p>
<div>Full-Time</div>
</div><div><p><b>Regular, Temporary, Per Diem</b></p>
<div>Regular
</div></div><div><p><b>Standard Hours per Week</b></p>
<div>40
</div></div><div><p><b>Pay Range</b></p>
<div>$81078.40-$174584.80 Annual</div>
</div><div><p><b>Office/Site Location</b></p>
<div>Boston</div>
</div><div><p><b>Job Posting Category</b></p>
<div>Nursing</div>
</div><div><p><b>Remote Eligibility
</b></p><div>Onsite Only</div></div></div></div><div></div>

Registered Nurse, Global Health

Overstory Health

<p><b>OVERVIEW</b></p><p>Overstory Health builds world-class patient-centric Partial Hospital &amp; Intensive Outpatient (PHP &amp; IOP) programs for those with high acuity mental health needs. Our mission is to provide more accessible and dignified behavioral health care for clients when they need care the most. With a clinical model validated by McLean Hospital, we deliver comprehensive psychiatric, therapeutic, and community reintegration services to our patients. Our teams provide high-quality, whole-person, evidence-based care, with the goal of patient stability, connection, and confidence from program admission to post-graduation.</p><p><b>ABOUT THE ROLE</b></p><p>As a Case Manager at Overstory Health, you will be the essential connector&mdash;linking clients, families, external providers, and our internal care team to create a truly seamless care experience. You&rsquo;ll coordinate treatment updates, guide discharge planning, and maintain ongoing communication to ensure every stage of the client journey is supported with clarity and compassion. From securing aftercare referrals to orchestrating smooth post-program transitions, you&rsquo;ll help uphold the dignity, accessibility, and clinical excellence that define the Overstory model.</p><p>This is a unique opportunity to join a mission-driven team at a pivotal moment in our clients&rsquo; healing process. You&rsquo;ll bring structure to complexity, empathy to challenge, and a steady hand to change&mdash;ensuring every client feels supported and every partner stays informed.</p><p><b>WHAT YOU&rsquo;LL DO:</b></p><ul><li>Support Client Health Related Social Needs &amp; Continuity of Care</li><li>Assess and address Health-Related Social Needs (e.g., housing, food, transportation) and connect clients to resources throughout their care journey.</li><li>Develop and execute individualized discharge plans for clients completing the program, ensuring compliance with regulatory standards.Identify, vet, and secure aftercare resources (e.g., outpatient therapy, psychiatry, case management, housing, educational supports).</li><li>Follow up with clients and external providers to confirm seamless continuity of care.</li><li>Accurately document all case management activities and communications in our EMR, Ritten.</li><li>Manage Communication with Referral Sources</li><li>Provide timely, high-quality treatment updates to referring providers, schools, and community agencies.</li><li>Collaborate with clients and families to understand care preferences and ongoing needs.</li><li>Maintain accurate referral records and ensure stakeholders have the documentation they need.</li><li>Serve as a relationship manager for referral partners, reinforcing Overstory&rsquo;s reputation for collaborative, high-quality care.</li><li>Collaborate Across Teams</li><li>Attend and contribute to daily treatment team meetings, providing updates on client progress and care coordination</li><li>Partner closely with therapists, admissions, and clinical outreach to ensure every client receives appropriate support</li><li>Work with Clinical Outreach and Partnerships to better understand community resources and network capacity</li><li>Uphold Quality Standards &amp; Compliance</li><li>Ensure all client interactions are documented accurately, completely, and on time.</li><li>Monitor for underuse, overuse, or inefficient use of services, escalating concerns when necessary.</li><li>Meet or exceed internal performance metrics for discharge timeliness, referral quality, and client/family satisfaction.</li></ul><p><b>QUALIFICATIONS</b></p><ul><li>Bachelor&rsquo;s degree in health sciences, communications, psychology, social work, or related field</li><li>Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer/patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach)</li><li>Proficient with Google Workspace and healthcare technology platforms such as Ritten (or similar EMR systems).</li><li>Strong interpersonal, relationship-building, and listening skills</li><li>Metrics- and results-oriented mindset, with experience working against concrete targets</li><li>Excellent written and verbal communication skills</li><li>Extreme organization and attention to detail</li><li>Ability to thrive in a fast-paced environment and learn quickly</li></ul><p><b>PREFERRED QUALIFICATIONS</b></p><ul><li>Current Basic Life Support (BLS) certification</li><li>Experience working in a PHP, IOP, or other structured outpatient program</li><li>Prior experience with discharge planning or referral coordination</li><li>Awareness of community resources including behavioral health services, medical facilities, applying for government programs, etc.</li><li>Bilingual in Spanish</li></ul><p><b>YOU&rsquo;LL BE A GOOD FIT IF</b></p><ul><li>You thrive in fast-paced, collaborative environments and enjoy cross-functional teamwork</li><li>You bring curiosity, humility, and empathy to every patient interaction</li><li>You take ownership, work with integrity, and hold yourself to high standards.</li><li>You care deeply about expanding access to quality mental health care.</li><li>You&rsquo;re energized by being part of a mission-driven organization supporting communities in need.</li></ul><p><b>BENEFITS</b></p><ul><li>Competitive base compensation and performance-based incentives</li><li>Flexible Time Off (FTO) policy</li><li>Medical, dental, and vision insurance with no waiting period</li><li>Short- and long-term disability insurance at no cost to you</li><li>401(k) plan with company match</li><li>Supplemental benefits available</li></ul><p><b>WHAT OVERSTORY IS ALL ABOUT</b></p><p>We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:</p><ul><li><b>Dignity for All</b><b>: </b>We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.</li><li><b>Collaboration</b><b>: </b>We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.</li><li><b>Connection</b><b>:</b> We build deep, authentic relationships&mdash;with our patients, communities, and each other&mdash;because strong connections are the foundation of exceptional care.</li><li><b>Purposeful Innovation</b><b>: </b>We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.</li><li><b>Caring Accountability</b><b>:</b> We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.</li></ul><p><b>OUR COMMITMENT TO EQUITY &amp; INCLUSION</b></p><p>Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities.</p><p><b>HOW TO APPLY</b></p><p>If you are passionate about behavioral health and want to make a positive impact, we would love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: $52,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Case Manager

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects. Provide you with valuable hands-on experience in a dynamic healthcare environment and contribute to your professional development.<br>
<br>
Does this position require Patient Care?<br>
No<br>
<br>
Essential Functions<br>
<ul><li>Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.
</li></ul><br>
<ul><li>Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.
</li></ul><br>
<ul><li>Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.
</li></ul><br>
<ul><li>valuable hands-on experience in a dynamic healthcare environment and contribute to your professional development.
</li></ul><br>
<ul><li>Help with data entry and maintaining electronic health records (EHR) systems.</li></ul><p><br>
</p><div><div><div><div><div><div><div><p><b>Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Currently enrolled as a student pursuing a relevant degree or diploma in a healthcare-related field. 0-1 year required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interest in the healthcare industry and a desire to gain practical experience.</li><li>Excellent communication and interpersonal skills to interact effectively with patients, healthcare professionals, and staff.</li><li>Detail-oriented with good organizational and time management skills.</li><li>Ability to handle confidential information with integrity and professionalism.</li><li>Proficient in using basic computer software.</li><li>Willingness to learn, adapt, and contribute as part of a healthcare team.</li><li>Knowledge of healthcare regulations and privacy laws is an asset.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)</li><li>
Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Occasionally (3-33%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Occasionally (3-33%)</li><li>
Reaching Occasionally (3-33%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.28/Hourly<p></p><p><b><br>
Grade</b></p>
2<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Care Assistant, CO-OP

Massachusetts Eye and Ear Infirmary

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.<br>
<br>
Does this position require Patient Care? Yes<br>
<br>
Essential Functions<br>
<br>
<ul><li>Modify patient treatment plans as indicated by patients' responses and conditions
</li></ul><br>
<ul><li>Prepares patients for visual field tests
</li></ul><br>
<ul><li>Recording patient history and chief eye complaint.
</li></ul><br>
<ul><li>Maintains a smooth flow of patients to the physician altering test sequence as required.</li></ul><br>
<ul><li>Performs color vision testing and glare/brightness testing
</li></ul><br>
<ul><li>Implements infection control policies and procedures.
</li></ul><br>
<ul><li>Records and updates current eye medications and eye history/medical history in the patient&rsquo;s health record
</li></ul><br>
<ul><li>Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education</p><ul><li>
High School Diploma or Equivalent required</li></ul><p><br>
Can this role accept experience in lieu of a degree?</p><ul><li>
No</li></ul><p><br>
Licenses and Credentials</p><ul><li>
N/A</li></ul><p><br>
Experience</p><ul><li>
experience in an ophthalmic or health care related setting 0-1 year preferred</li></ul><p><br>
Knowledge, Skills and Abilities</p><ul><li>
Knowledge of medical terminology.</li><li>
Strong patient/customer service skills.</li><li>
Ability to receive and comprehend instructions verbally and/or in writing.</li><li>
Adjusting actions in relation to others' actions.</li><li>
Ability to maintain motivation to achieve goals while dealing with challenges.</li><li>
Excellent problem-solving skills.</li><li>
Proficient in Microsoft Office Suite and Adobe Acrobat DC.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Ophthalmic Assistant

<div><div><div><div>Job Ref:</div><div>
JR-2484</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Respiratory Therapist</div></div><br>
<div><div>Employment Type:</div><div>
Part time</div></div><br>
<div><div>Work Location:</div><div>
Onsite: 100% onsite</div></div><br>
</div><p><b>Overview</b></p>
<p></p><div><div>Under supervision and in accordance with established policies and procedures, the Respiratory Therapist evaluates, delivers, and monitors the cardiopulmonary needs of pediatric and adult patients seen at the Institute.<br>
<br>
The Respiratory Therapist is involved in pulmonary diagnostic testing, outpatient care, patient and family education, continuing care for needs within the home environment, and staff education. The Therapist incorporates age-related, cultural, and religious considerations into all aspects of care delivery.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><b><br>
Primary Duties and Responsibilities:</b></p><ul><li>
Provides comprehensive respiratory therapy services across the Dana-Farber Cancer Institute main campus (Boston) and Chestnut Hill campus. Ensures timely, safe, and patient-centered care in accordance with department and organizational standards.</li><li>
Applies scientific and clinical principles to assess, identify, prevent, and help remediate pulmonary and cardiopulmonary dysfunction. Uses appropriate interventions and monitoring to optimize patient respiratory status.</li><li>
Provides and coordinates the delivery of medical gases and related respiratory therapies. Administers aerosolized medications and evaluates patient response, escalating concerns per protocol.</li><li>
Collaborates with a multidisciplinary team to maintain and manage natural and artificial airways. Responds to emergencies and participates in cardiopulmonary resuscitation as part of the code team.</li><li>
Performs diagnostic cardiopulmonary testing, including pulmonary function tests (spirometry, lung volumes, diffusing capacity, MIPS/MEPS, and pre/post bronchodilator testing). Conducts exercise oximetry testing and ensure accurate data collection and reporting.</li><li>
Educates patients and families on respiratory care procedures and respiratory-related conditions. Provides consultation and education to other providers as needed to support coordinated, evidence-based care.</li><li>
Maintains testing equipment readiness and compliance requirements. Performs routine maintenance, daily calibration, and quality control on complex pulmonary function testing equipment, and document all care and patient responses in the electronic medical record. Maintains departmental records, including competencies and certifications.</li><li>
Performs other duties, as assigned.</li></ul><p><b>
Knowledge, Skills and Abilities Required:</b></p><ul><li>
Demonstrated mastery of core clinical skills, including respiratory assessment and protocol-driven therapies.</li><li>
Knowledge of infection prevention practices and safe respiratory care delivery with a strong patient safety mindset.</li><li>
Demonstrated analytical ability and sound judgment in the interpretation of data, formulation of treatment plans, communication and implementation of care, and documentation of patient information.</li><li>
Demonstrated strong interpersonal and communication skills and appropriate temperament to interact with providers, multidisciplinary teams, and patients in high-acuity and stressful environments.</li><li>
Actively seeks to improve clinical knowledge and technical skills.</li><li>
Demonstrated advanced problem-solving skills and consistently orientates to the best possible outcome in complex situations.</li><li>
Ability to respond to clinical and operational challenges with speed, confidence, flexibility, and professionalism.</li><li>
Ability to consistently produce complete, accurate, and high-quality work.</li></ul><p><b>
Minimum Job Qualifications:</b></p><ul><li>
Associate's Degree in Respiratory Care or Pulmonary required. Bachelor's Degree in Respiratory Care preferred.</li><li>
Minimum of one (1) year of respiratory therapy experience required.</li></ul><p><b>
License/Certification/Registration:</b></p><ul><li>
Current license by the Massachusetts Board of Respiratory Care required.</li><li>
Registered Respiratory Therapist (RRT) credentialed by the National Board for Respiratory Care (NBRC) required.</li><li>
CPFT or RPFT - Certification/Registration by the NBRC preferred.</li></ul><p><b>
Supervisory Responsibilities: </b>No</p><p><b>
Patient Contact: </b>Yes, direct, in-person contact with adult and pediatric patients.</p><p><b>
Special Working Conditions:</b></p><ul><li>
Works in patient care environments.</li><li>
May be required to stand immobile for long periods of time.</li><li>
Frequent exposure to communicable diseases.</li><li>
Frequent exposure to secretions/excretions, unpleasant odors.</li><li>
Frequent exposure to aerosolized medications.</li><li>
Works a variety of shifts to include all hours when patients are in the Institute. Generally, working hours include day/evening variable (including weekends).</li><li>
Works any Holiday for which the Institute is open for patient care.</li><li>
Holiday and weekend staffing rotation is determined by the Respiratory Coordinator.</li><li>
Holiday and weekend on-call rotation is determined by the Respiratory Coordinator.</li><li>
All scheduling is the responsibility of the Respiratory Coordinator.</li><li>
Work may require prolonged walking, standing, and occasional running.</li><li>
Work may include transport of heavy equipment and gas cylinders.</li></ul><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p><ul><li></li></ul></div></div></div><p></p>

Respiratory Therapist

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Full Time Onsite<br>
Monday -Friday<br>
9am to 5:30pm<p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under minimal supervision. Performs administrative duties related to patient visits, including scheduling, check-in, and check-out duties (performs all duties of the other levels at the highest proficiency level). Actual job duties may vary by Department. The purpose of a Patient Services Coordinator is to provide a range of services and support to patients, families, and healthcare providers.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Experience<br>
Office experience 3-5 years required</p><ul><li>
Managing patient insurance Referrals and Prior Authorization process</li><li>
Ensuring the office operates smoothly and efficiently and maintaining office equipment</li><li>
Coordinator patient appointment in Book-It and manage providers and NP appointment calendars</li><li>
Schedule Medical and Oncology infusions in Opt-In to achieve available bed and Nurse time for patient appointment</li><li>
Handle incoming patient inquiries, via phone, email or in person</li><li>
Coordinate appointments for doctors, nurses, and other healthcare professionals</li><li>
Coordinator scan for patient including all images</li><li>
Ensure patient privacy and confidentiality in accordance with healthcare regulations</li><li>
Strong organizational and multitasking skills to effectively handle complex multiple tasks and patients simultaneously.</li><li>
Exceptional interpersonal communication skills to liaise between patients, healthcare professionals, and insurance companies, and to handle patient concerns and inquiries.</li><li>
Attention to detail to ensure accurate record keeping, scheduling of appointments,</li><li>
Good computer literacy to use various databases and software for documentation and communication.</li><li>
Understanding medical terminology and healthcare procedures to communicate effectively with medical staff and patients.</li><li>
Strong customer service skills to ensure patient satisfaction.</li><li>
Ability to work well under pressure and adapt to changing situations, as healthcare environments can be fast-paced and unpredictable.</li><li>
Participate in training and professional development opportunities to continuously improve skills and knowledge in healthcare practices and customer services techniques.</li><li>
Block /update provider template in Epic</li><li>
Coordinator payroll in UKG</li></ul><p><b>
Patient Service Coordinator Skills</b></p><ul><li>
Strong interpersonal and communication skills</li><li>
Ability to multitask</li><li>
Organization and critical thinking Skills</li><li>
Knowledge of office procedures</li><li>
Excellent customer service skills</li><li>
Strong organizational abilities</li><li>
Knowledge of healthcare regulations</li></ul><p><b>
Knowledge, Skills and Abilities</b></p><ul><li>
Strong technology and MS office skills-Advanced Outlook, Word, Excel, PowerPoint</li><li>
Knowledge of office operations and standard and understanding of office procedures, including filing and copying, scanning, printing and faxing</li><li>
Ability to use the phone system, manage more non-routine phone calls and triage issues as appropriate</li><li>
Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails memos, and letters) and taking complete and accurate messages</li><li>
Well-organized and good time management skills to manage multiple tasks effectively, follow established protocol and work within systems</li><li>
Ability to proofread and edit written documents</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
32 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant Senior

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