customer service coordinator Jobs in Istanbul

customer service coordinator

international patient relations representative Jobs in Istanbul

international patient relations representative

patient affairs partner

patient coordinator

ALFA Medical Investment Fund

<p><b>Planning Specialist</b></p><p><b>Location:</b> &#350;i&#351;li, &#304;stanbul</p><p><b>About the Role:</b></p><p>DentSpa Clinic is seeking a dedicated Planning Specialist to join our logistics and coordination team. This role is pivotal in managing patient appointments and transportation services, ensuring seamless operations and exceptional patient experiences.</p><p><i><b>Proficiency in Arabic, English, and Turkish is essential for effective communication with our diverse clientele.&#8203;</b></i></p><p><b>Key Responsibilities:</b></p><ul><li>Efficiently schedule patient appointments, aligning with their preferences and availability.</li><li>Communicate appointment details clearly in <b>Arabic, English, or Turkish</b>, as appropriate.</li><li>Organize transportation services, coordinating pickups and drop-offs for patients.</li><li>Collaborate with transportation providers to ensure punctual and reliable services.</li><li>Maintain accurate records of appointments and transportation arrangements.</li><li>Work closely with the planning team to enhance scheduling and logistics processes.&#8203;Job Search Canada | Indeed</li></ul><p><b>Qualifications:</b></p><ul><li>Fluency in <b>Arabic, English, and Turkish.</b></li><li>Prior experience in planning, logistics coordination, or appointment scheduling is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational abilities and attention to detail.</li><li>Capability to thrive in a fast-paced environment.&#8203;</li></ul><p><b>Why Join DentSpa Clinic?</b></p><ul><li>Competitive fixed salary with performance-based bonuses.</li><li>Opportunity to be part of a leading organization in the growing health tourism sector.</li><li>Collaborative work environment with a multilingual and diverse team.</li><li>Exposure to international markets and networking opportunities.</li><li>Contribute to a mission that positively impacts lives globally.</li><li>Access to exclusive employee discounts on dental services.</li><li>Meal allowance provided through Multinet.&#8203;</li></ul><p><i>If you are passionate about logistics coordination and patient care, and you meet the qualifications listed above, we encourage you to apply and become a part of our dynamic team at DentSpa Clinic.</i></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Please state the languages you are fluent in.</li><li>Do you have both registered adress and residence permit to stay in Turkey?</li><li>What is your salary expectation?</li></ul>

Planning Specialist

Roche

<div><p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><p></p><div>
The Position</div><p><b>
Do you have a passion for patients and want to impact society at a country level? Do you want to learn about new cultures and emerging markets? Do you want to help develop basic infrastructure and capabilities in developing markets? If so, then this role will excite you.</b></p><p></p><p>
Roche Turkiye is looking for a passionate, self-organised, entrepreneurial individual with a broad background of experiences in access and medico marketing to support the development and expansion of patient affairs in all disease areas.</p><p></p><p><b>
A preferred candidate would be someone with:</b></p><ul><li><p>
5+ years Experience in pharma with 3+ years in patient advocacy function</p></li><li><p>
Have an extensive background in policy relationship management, communications, and public affairs</p></li><li><p>
Have solid disease area knowledge across all disease areas</p></li><li><p>
Enabling the patient voice for policy change</p></li></ul><p></p><p><b>
The roles and responsibilities are to:</b></p><ul><li>
Bring patient and carer insights into integrated evidence planning and into Disease Area teams to ensure we are capturing the needs of patients in their clinical journey</li><li>
Identify key patient advocacy and/or engagement priorities in alignment with the disease area, as well as develop and implement relevant patient group engagement initiatives, ensuring strong relationships with patient organizations.</li><li>
Apart from patient organizations, connect to NGOs, government institutions, social media communities, health-tech companies, and startups for developing patient-oriented partnerships to improve access and health literacy</li><li>
Harnesses the global Roche network and participates in internal patient group communities to identify best practices to bring into Turkiye to impact the lives of patientsDesigns and executes projects and with global and joins forces with other affiliates</li></ul><p></p><div>
Who we are</div><p>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><p><br>
Let&rsquo;s build a healthier future, together.</p><p></p><p><b>
Roche is an Equal Opportunity Employer.</b></p></div>

Patient Affairs Partner

SOHO Dental Clinic

<p><b>QUALIFICATIONS AND JOB DESCRIPTION</b></p><p>Soho Dental Clinic is a leading dental healthcare provider specializing in All on Four/All on Six Dental Implantology, Hollywood Smile and Comprehensive Dental Healthcare. Established in 2021, Soho Dental is one of Turkey's prominent dental healthcare providers in dental health tourism, located in the heart of Istanbul.</p><p>As a pioneer in utilizing the latest technology and dental treatment protocols, Soho Dental Clinic is founded by dental specialists who have been delivering high-quality dental healthcare services for more than 15 years.</p><p>Soho Dental Clinic is committed to expanding its operations by bringing patients originating from more than 50 countries to Turkey. In addition to providing exceptional dental healthcare, we offer transportation and accommodation services to ensure a comfortable treatment experience for our international patients.</p><p>We are looking for our Dental Sales Specialist with solid language skills. If you think you got what it takes, apply today!</p><p><b>Job Requirements:</b></p><ul><li>Native level fluency in English (with a proper accent) is a MUST.</li><li>At least 2 years of dental sales experience in the last 5 years is a MUST.</li><li>Bilingual candidates are a big plus but not mandatory.</li><li>At least an associate's degree or bachelor's degree.</li><li>High persuasion and communication skills.</li><li>Knowledgeable in Dental Treatments and Procedures.</li><li>Preferably residing on the European side of Istanbul.</li><li>Capable of increasing the international patient portfolio through outbound calls.</li><li>Able to participate in active coordination of international patients treatments from start to finish.</li><li>Capable of providing written and verbal information to patients about the treatments.</li><li>Able to assist and follow up with patients during and after their treatments.</li><li>Able to provide after-care support to inquiring patients.</li><li>Capable of managing price quotations and financial transactions between the patients and the clinic.</li><li>Energetic, goal-oriented, and enjoys working in a team environment.</li><li>Patient satisfaction-focused, both internally and externally.</li><li>Proficient in using office software.</li><li>Knowledge of CRM systems is a big plus.</li><li>Available to work according to a hybrid schedule.</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Deneyim:</p><ul><li>dental sales: 2 y&#305;l (Zorunlu)</li></ul><p>Dil:</p><ul><li>T&uuml;rk&ccedil;e (Zorunlu)</li><li>&#304;ngilizce (Zorunlu)</li></ul>

Dental Sales Specialist (Hybrid)

Hita Sağlık Yönetim Danışmanlık Hizmetleri

<p>Hita Sa&#287;l&#305;k Y&ouml;netim Dan&#305;&#351;manl&#305;k Hizmetleri olarak Dan&#305;&#351;manl&#305;k Hizmeti sundu&#287;umuz &#304;stanbul/Kartal lokasyonunda bulunan A&#287;&#305;z ve Di&#351; Sa&#287;l&#305;&#287;&#305; Poliklini&#287;imizde de&#287;erlendirmek &uuml;zere 'Banko Sorumlusu' aray&#305;&#351;&#305;m&#305;z mevcuttur.</p><p>Tam &#304;&#351; Tan&#305;m&#305;</p><ul><li>Klini&#287;e gelen hasta ve/veya t&uuml;m misafirleri kar&#351;&#305;lamak,</li><li>Kurumun hizmetleri hakk&#305;nda do&#287;ru bilgilendirme yapmak,</li><li>Ziyaret&ccedil;ileri uygun hekim ve klinik odas&#305;na y&ouml;nlendirmek,</li><li>Gelen telefon &ccedil;a&#287;r&#305;lar&#305;n&#305; cevapland&#305;rmak ve y&ouml;netmek,</li><li>Randevular&#305; zamanlama ve iptal etme i&#351;lemlerini y&uuml;r&uuml;tmek,</li><li>Hastalar&#305;n giri&#351; ve &ccedil;&#305;k&#305;&#351; i&#351;lemlerini y&uuml;r&uuml;tmek,</li><li>&Ouml;demeleri almak, takip etmek ve fatura d&uuml;zenlemek</li><li>Hasta bilgilerini Hasta Takip Sistemine kaydetmek, saklamak ve g&uuml;venli&#287;inden emin olmak,</li></ul><p>&#304;stenen Yetenek ve Uzmanl&#305;klar</p><ul><li>&Ouml;nlisans veya Lisans mezunu,</li><li>Dental sekt&ouml;rde en az 2 y&#305;l deneyimli,</li><li>G&uuml;ler y&uuml;zl&uuml; ve ileti&#351;im yetene&#287;i kuvvetli,</li><li>Prezantabl, diksiyonu d&uuml;zg&uuml;n d&#305;&#351; g&ouml;r&uuml;n&uuml;&#351;&uuml;ne &ouml;zen g&ouml;steren,</li><li>Hasta memnuniyeti odakl&#305;,</li><li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li><li>MS Office Programlar&#305;na hakim,</li></ul><p>Banko Sorumlusu aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

Banko Sorumlusu

DentHouse

<p>Mecidiyek&ouml;y'de bulunan Denthouse Dental Clinics b&uuml;nyesinde</p><ul><li>Ana dil d&uuml;zeyde Almanca bilen, Ak&#305;c&#305; konu&#351;abilen, yazabilen, anl&#305;k olarak hastayla ileti&#351;ime ge&ccedil;ip &ccedil;eviri yapabilecek,</li><li>Yabanc&#305; uyruklu ba&#351;vuranlar i&ccedil;in T&uuml;rk Diline hakim ve &ccedil;al&#305;&#351;ma izni olan,</li><li>Yurtd&#305;&#351;&#305; hastalar&#305;m&#305;zla irtibat kuracak, telefonla tedavilere dair bilgi verebilecek, hasta klini&#287;e geldi&#287;inde hekimle olan ileti&#351;iminde yard&#305;mc&#305; olabilecek,</li><li>Gelen talepleri tedaviye d&ouml;n&uuml;&#351;t&uuml;rebilecek,</li><li>&#304;stanbul &#304;kameti zorunludur</li><li>Cumartesi g&uuml;nleri hasta olmad&#305;&#287;&#305;nda evden &ccedil;al&#305;&#351;ma imkan&#305;, Pazar klini&#287;imiz kapal&#305;.</li><li>&#304;lerleyen aylardan ekstra hafta ortas&#305; 1 g&uuml;n evden &ccedil;al&#305;&#351;ma imkan&#305;</li><li>Maa&#351; + Her sat&#305;lan hastadan prim ile &ccedil;al&#305;&#351;ma sistemi</li><li><b>Excel, CRM programlar&#305;na hakim.</b></li></ul><p>Tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz.</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: 30.000,00TRY - 100.000,00TRY ayl&#305;k</p><p>Deneyim:</p><ul><li>Di&#351; Klini&#287;inde Sat&#305;&#351;: 1 y&#305;l (Zorunlu)</li></ul><p>Dil:</p><ul><li>Almanca (Zorunlu)</li></ul>

Diş Alanında Tecrübeli Almanca bilen Satış Danışmanı

DENT 360 BEYKENT SAĞLIK HİZMETLERİ LTD ŞTİ

<p>Beylikd&uuml;z&uuml;&rsquo;nde bulunan uluslararas&#305; hasta kabul&uuml; yapan <b>DENT360 Di&#351; Klini&#287;i</b>&rsquo;nde g&ouml;rev almak &uuml;zere, <b>Rus&ccedil;a bilen &ccedil;a&#287;r&#305; merkezi personeli</b> ar&#305;yoruz.</p><p><b>G&ouml;rev ve Sorumluluklar:</b></p><ul><li>Rus&ccedil;a konu&#351;an hastalarla telefonda ve yaz&#305;l&#305; olarak ileti&#351;im kurmak,</li><li>Randevu ve bilgilendirme s&uuml;re&ccedil;lerini y&ouml;netmek,</li><li>Tedavi plan&#305; ve fiyat bilgisi hakk&#305;nda hastalar&#305; y&ouml;nlendirmek,</li><li>Gelen &ccedil;a&#287;r&#305;lar&#305; profesyonel bir &#351;ekilde kar&#351;&#305;lamak,</li><li>Hastalar&#305;n memnuniyetini sa&#287;lamak ve takip etmek.</li></ul><p><b>Aranan Nitelikler:</b></p><ul><li><b>&#304;yi seviyede Rus&ccedil;a</b> konu&#351;ma ve yazma becerisine sahip,</li><li>Tercihen sa&#287;l&#305;k turizmi bilgi ve tecr&uuml;besine sahip,</li><li>Hasta ileti&#351;imi konusunda deneyimli veya &ouml;&#287;renmeye a&ccedil;&#305;k,</li><li>Diksiyonu d&uuml;zg&uuml;n, g&uuml;ler y&uuml;zl&uuml; ve &ccedil;&ouml;z&uuml;m odakl&#305;,</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li><li><b>Beylikd&uuml;z&uuml; veya &ccedil;evresinde ikamet eden</b>.</li></ul><p><b>&Ccedil;al&#305;&#351;ma &#350;artlar&#305;:</b></p><ul><li>Tam zamanl&#305; &ccedil;al&#305;&#351;ma,</li><li>Haftada 1 g&uuml;n izin,</li><li>Maa&#351; + prim sistemi,</li><li>Yemek imk&acirc;n&#305;,</li><li>Deneyime g&ouml;re de&#287;i&#351;en cazip &uuml;cret politikas&#305;.</li></ul><p><b>&Ccedil;al&#305;&#351;ma Yeri:</b></p><p>DENT360 Di&#351; Klini&#287;i &ndash; Beylikd&uuml;z&uuml; / &#304;stanbul</p><p><b>Ba&#351;vuru:</b></p><p>CV&rsquo;nizi veya ileti&#351;im bilgilerinizi info@dent360.com.tr adresine g&ouml;nderebilirsiniz.<br/>Detayl&#305; bilgi: 0 (544) 257 73 85</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

CALL CENTER RUSÇA SATIŞ TEMSİLCİSİ

Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><p>
Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapmakta oldu&#287;umuz, sa&#287;l&#305;k turizminde hizmet veren firmam&#305;z i&ccedil;in &ldquo;Almanca Bilen Hasta Sorumlusu&rdquo; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r!<br>
<br>
Lokasyon: &#304;stanbul</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<ul><li>Ana dili Almanca olan,</li>
<li>Esnek &ccedil;al&#305;&#351;ma saatlerine uyum sa&#287;layabilecek</li>
<li>Hastalar&#305;n operasyon ve iyile&#351;me s&uuml;re&ccedil;lerini titizlikle takip edebilecek adaylar&#305;m&#305;z&#305;n ba&#351;vurular&#305;n&#305; bekliyoruz!</li>
</ul>Hemen ba&#351;vur, sa&#287;l&#305;kla dolu bir kariyere ad&#305;m at!<br>
<br>
T&uuml;m i&#351; ilanlar&#305;m&#305;z i&ccedil;in;https://www.dogahr.com/<br>
<br>
Do&#287;a HR Ayd&#305;nlatma Metni: https://dogahr.com/kvkkDo&#287;aHR, Great Place to Work&reg; taraf&#305;ndan T&uuml;rkiye'nin En &#304;yi &#304;&#351;verenler Listesi'nde yer alan ve T&uuml;rkiye&rsquo;nin en iyi i&#351;e al&#305;m firmas&#305;d&#305;r.<br>
<br>
Do&#287;a HR; T&uuml;rkiye &#304;&#351; Kurumu'nun 04.05.2018 tarih 970 numaral&#305; izin belgesi ile faaliyet g&ouml;steren &ouml;zel istihdam b&uuml;rosudur.</div><b>
&quot;DO&#286;A &#304;NSAN KAYNAKLARI Y&Ouml;NET&#304;M VE B&#304;L&#304;&#350;&#304;M DANI&#350;MANLIK H&#304;ZMETLER&#304; LTD. &#350;T&#304;.&quot;</b> T&uuml;rkiye &#304;&#351; Kurumu' nun <b>970</b> numaral&#305; izin belgesi ile faaliyetlerini s&uuml;rd&uuml;rmektedir.</div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Yatan Hasta Sorumlusu
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Sa&#287;l&#305;k-T&#305;p
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Sa&#287;l&#305;k
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305;
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>30.10.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>31.12.2025</div></div></ul></div>

Almanca Bilen Hasta Sorumlusu

Explore 63+ Patient coordinator in Istanbul this November. Find roles across top companies and apply now to boost your career.