customer service coordinator Jobs in Istanbul

customer service coordinator

international patient care specialist Jobs in Istanbul

international patient care specialist

medical sales & patient coordination specialist Jobs in Istanbul

medical sales & patient coordination specialist

patient coordinator

ALFA Medical Investment Fund

Medical Sales &amp; International Patient Coordinator &ndash; Dental Tourism Location: &#350;i&#351;li, IstanbulDentSpa Clinic is expanding! As one of Turkey&rsquo;s most recognized dental tourism centers, we welcome thousands of international visitors every year. Our team brings together more than 200 professionals from over 13 nationalities, speaking 7+ languages &mdash; and we&rsquo;re looking for a new colleague who&rsquo;s passionate about patient care and sales.Role OverviewIn this position, you&rsquo;ll support patients from their very first message until they complete their dental journey with us. You will be the trusted point of contact who explains treatment options clearly, builds confidence, and ensures every step of the process runs smoothly.Your Responsibilities<ul><li>Communicate with international patients and walk them through their treatment plans in a clear, friendly manner.</li><li>Liaise between the dentists, coordinators, and operations team to make sure the patient experience is seamless from start to finish.</li><li>Translate and simplify medical information when needed.</li><li>Use CRM tools to manage leads, monitor your performance, and follow up efficiently.</li></ul>Ideal Candidate Profile<ul><li>Background in sales, customer service, or patient coordination &mdash; experience in dental tourism or healthcare is an advantage.</li><li>Excellent command of English and French; strong Turkish is required. Any additional languages are a bonus.</li><li>Empathetic communicator with a patient-focused attitude and a drive to meet targets.</li><li>Comfortable working in a busy, multicultural clinical environment.</li></ul>What You&rsquo;ll Gain<ul><li>Competitive fixed salary plus attractive commission structure.</li><li>Warm leads only &mdash; no cold outreach.</li><li>Company benefits including Multinet meal card, shuttle service, and paid annual leave.</li><li>Discounts on dental treatments for you and your immediate family.</li><li>Continuous development opportunities (sales training, dental education, language support).</li><li>A diverse team where growth and collaboration are part of everyday life.</li></ul>If you&rsquo;re motivated to support patients from around the world and contribute to a global dental tourism brand, we&rsquo;d love to meet you. Apply now and be part of a team that changes smiles &mdash; and lives.Job Type: Full-timeApplication Question(s):<ul><li>What is your level of proficiency in Turkish?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li><li>Please state your salary expectation.</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li></ul>

Medical Sales & Patient Coordination Specialist

Planning SpecialistLocation: &#350;i&#351;li, &#304;stanbulAbout the PositionDentSpa Clinic is looking for a highly organized and proactive Planning Specialist to support our coordination and logistics operations. In this role, you will ensure that patient schedules and transportation run smoothly, creating a comfortable and efficient experience for our international visitors. Since we serve a multicultural patient base, strong command of Arabic, English, and Turkish is essential.What You Will Do<ul><li>Manage and arrange patient appointments based on their needs and preferred times</li><li>Share appointment information clearly in Arabic, English, or Turkish</li><li>Arrange transportation, ensuring timely pick-up and drop-off for patients</li><li>Coordinate with drivers and transportation partners to guarantee punctual service</li><li>Keep organized and accurate records of schedules, routes, and changes</li><li>Work closely with the planning and logistics team to improve daily operations</li></ul>What We&rsquo;re Looking For<ul><li>Fluency in Arabic, English, and Turkish</li><li>Experience in planning, scheduling, logistics, or coordination is an advantage</li><li>Strong communication skills and a patient-focused approach</li><li>Detail-oriented, organized, and able to multitask</li><li>Comfortable working in a fast-moving environment</li></ul>Why DentSpa?<ul><li>Competitive base salary + performance bonuses</li><li>A chance to work in one of the leading clinics in the health tourism sector</li><li>A diverse, multilingual, and supportive team culture</li><li>Opportunities to engage with international markets and expand your professional network</li><li>Meaningful work that directly contributes to better patient experiences</li><li>Exclusive employee discounts on dental treatments</li><li>Meal allowance provided via Multinet</li></ul>If you are enthusiastic about coordination, enjoy helping people, and meet the language and skill requirements, we would be happy to receive your application and welcome you to our growing team at DentSpa Clinic.Job Type: Full-timeApplication Question(s):<ul><li>Please state the languages you are fluent in.</li><li>Do you have both registered adress and residence permit to stay in Turkey?</li><li>What is your salary expectation?</li></ul>

Planning Specialist (Arabic&Turkish)

Ekiz

Sa&#287;l&#305;k sekt&ouml;r&uuml;nde Uluslararas&#305; Pazarlama /&middot; Uluslararas&#305; hastalar&#305;n olu&#351;turulmas&#305; a&#351;amas&#305;nda sat&#305;&#351; ve pazarlama stratejisine ve bilgisine hakim,&middot; Sa&#287;l&#305;k turizmi anla&#351;mal&#305; kurumlar alan&#305;nda deneyimli, sa&#287;l&#305;k sigortas&#305; konusunda bilgi sahibi&middot; Sa&#287;l&#305;k Turizmi mevzuat&#305;na hakim veya bilgi sahibi,&middot; Hasta ve hasta yak&#305;n&#305; memnuniyetine &ouml;nem veren,&middot; Sunum, temsil ve ikna yetenekleri geli&#351;mi&#351;,&middot; Yurtd&#305;&#351;&#305; ve yurti&ccedil;i seyahat engeli olmayan,&middot; Ekip &ccedil;al&#305;&#351;mas&#305;n&#305; benimsemi&#351; ve yatk&#305;n,&middot; Maa&#351; art&#305; prim usul&uuml; &ccedil;al&#305;&#351;abilecek&#304;&#350; TANIMI;&middot; Uluslararas&#305; Hasta Hizmetleri s&uuml;re&ccedil;lerini y&uuml;r&uuml;tmek,&middot; Uluslararas&#305; hastalar&#305;n kuruma kazand&#305;r&#305;lmas&#305; a&#351;amas&#305;nda sat&#305;&#351; ve pazarlama faaliyetlerinde aktif rol alabilecek,&middot; Sa&#287;l&#305;k Turizmi ama&ccedil;l&#305; gelen hastalar&#305;n konaklamas&#305;, kar&#351;&#305;lanmas&#305;,a&#287;&#305;rlanmas&#305; organizasyonu ve t&uuml;m s&uuml;re&ccedil;lerinin kaliteli hizmet ilkelerimiz &ccedil;er&ccedil;evesinde tamamlanmas&#305;n&#305; sa&#287;lamak,&middot; Hastalar&#305;n t&#305;bbi i&#351;lemleriyle ilgili gerekli organizasyonlar&#305;n&#305; yapmak,&middot; Uluslararas&#305; Hasta Hizmetleri ekibini kurmak ve y&ouml;netmek,&middot; Klini&#287;imizi Sa&#287;l&#305;k Turizmi ile ilgili yurti&ccedil;i ve yurtd&#305;&#351;&#305; fuarlarda/organizasyonlar da temsil etmek.We are looking for patient coordinators to work with us at our dental clinic in Sar&#305;yer.Job Description:Having knowledge of sales and marketing strategy and knowledge during the creation of international patients,Experienced in the field of health tourism contracted institutions, knowledgeable about health insuranceHaving knowledgeof Health Tourism&middot; Preferably with a portfolio of overseas patients or agencies,&middot; Experienced in bringing patients from abroad,&middot; Giving importance to the satisfaction of patients and their relatives,&middot; Developed presentation, representation and persuasion skills,&middot; No foreign and domestic travel barriers,&middot; Adopted and prone to teamwork,&middot; Able to work with salary plus bonusJob Type: Full-timePay: 70,000.00TRY - 100,000.00TRY per monthApplication Question(s):<ul><li>Do you have easy access to the Vadistanbul Sariyer Istanbul?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Preferred)</li><li>German (Required)</li></ul>

Tercüman (Translator) Almanca -Sağlık Turizm Satış Pazarlama

Medical Center Evde Bakım ve Sağlık Merkezi

&#304;&#351; Tan&#305;m&#305;Uluslararas&#305; Sa&#287;l&#305;k Turizmi Yetki Belgesi'ne sahip Medical Center Evde Bak&#305;m Merkezi b&uuml;y&uuml;yen ekibi b&uuml;nyesinde g&ouml;rev alacak, hasta g&ouml;r&uuml;&#351;melerini ve organizasyonlar&#305;n&#305; sa&#287;layabilecek, hasta kay&#305;tlar&#305;n&#305; yapabilecek, operasyonel s&uuml;re&ccedil;leri y&ouml;netebilecek, Hizmet Koordinasyon Ekibimizde g&ouml;rev alacak, T&#305;bbi Sekreter aranmaktad&#305;r.Aran&#305;lan Nitelikler<ul><li>&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</li><li>T&#305;bbi Sekreterlik , &ccedil;a&#287;r&#305; merkezi ya da operasyonel s&uuml;re&ccedil;lerde en az 3 y&#305;l deneyimli,</li><li>MS Office programlar&#305;n&#305; kullanabilen,</li><li>&#304;ngilizce (Sa&#287;l&#305;k Turizmi hastalar&#305;m&#305;zla ileti&#351;im kurabilmek i&ccedil;in)</li><li>Anadolu Yakas&#305;'nda ikamet eden,</li><li>G&uuml;ler y&uuml;zl&uuml;, &#304;leti&#351;im becerisi g&uuml;&ccedil;l&uuml;,</li><li>Hasta memnuniyeti sa&#287;layabilen,</li><li>Kad&#305;k&ouml;y / Kozyata&#287;&#305;' na ula&#351;&#305;m problemi olmayan,</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n adaylar&#305;n ba&#351;vurmalar&#305; rica olunur.</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Tıbbi Sekreter

FSM Tıp Merkezi Madenler

<div><h2 class="jobSectionHeader">&#304;&#351; Tan&#305;m&#305;</h2>
FSM T&#305;p Merkezi Madenler &#350;ubemizde g&ouml;revlendirilmek &uuml;zere, 
Ekip &ccedil;al&#305;&#351;mas&#305;na uygun,Ki&#351;isel g&ouml;r&uuml;n&uuml;m&uuml;ne &ouml;zen g&ouml;steren,Prezantabl, organizasyon yetene&#287;i g&uuml;&ccedil;l&uuml;,Sunum, ifadesi ve i&#351; takibi g&uuml;&ccedil;l&uuml;,Enerjisi y&uuml;ksek,kurumumuza hizmet almak i&ccedil;in gelen hastalar&#305;n ihtiya&ccedil;lar&#305;n&#305; kar&#351;&#305;lay&#305;p muayeneye alma s&uuml;recinde yard&#305;mc&#305; olacak &ccedil;al&#305;&#351;ma arkada&#351;lar&#305; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.<h2 class="jobSectionHeader">
Aranan Nitelikler</h2>
FSM T&#305;p Merkezi Madenler &#350;ubemizde g&ouml;revlendirilmek &uuml;zere, 'Hasta Dan&#305;&#351;man&#305;' aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.</div>
 <div></div><div><h2 class="jobSectionHeader">&Ouml;zet Bilgiler</h2><ul>
<div>Pozisyon
<div>:</div>
<div>Hasta Dan&#305;&#351;man&#305;
</div></div><div>Sekt&ouml;r
<div>:</div>
<div>Sa&#287;l&#305;k-T&#305;p
</div></div><div>Kategori
<div>:</div>
<div>Sa&#287;l&#305;k
</div></div><div>&Ccedil;al&#305;&#351;ma &#350;ekli
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div>Pozisyon Seviyesi
<div>:</div>
<div>Uzman
</div></div><div>&Ccedil;al&#305;&#351;ma Yeri
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305;
</div></div><div>G&uuml;ncelleme Tarihi
<div>:</div>
<div>17.11.2025
</div></div><div>Son Ba&#351;vuru Tarihi
<div>:</div>
<div>29.12.2025</div></div></ul></div>

Hasta Danışmanı

MetropolMed Health Group

Lokasyon: MetropolMed &ndash; &Uuml;mraniye / &#304;stanbulMetropolMed, sa&#287;l&#305;k turizmi alan&#305;nda uluslararas&#305; ba&#351;ar&#305;ya sahip, lider bir sa&#287;l&#305;k kurulu&#351;udur.Romence bilen, uluslararas&#305; hasta ileti&#351;iminde etkin g&ouml;rev alabilecek Uluslararas&#305; Sat&#305;&#351; Uzman&#305; ar&#305;yoruz.G&ouml;rev Tan&#305;m&#305;:&middot; Romence konu&#351;an hasta adaylar&#305;yla ilk temastan tedaviye kadar olan s&uuml;reci profesyonelce y&ouml;netmek,&middot; Hasta ihtiya&ccedil;lar&#305;na g&ouml;re ki&#351;iselle&#351;tirilmi&#351; &ccedil;&ouml;z&uuml;mler sunmak,&middot; T&#305;bbi s&uuml;re&ccedil;, konaklama ve ula&#351;&#305;m gibi hizmetleri koordine etmek,&middot; CRM sistemine hasta bilgilerini eksiksiz ve do&#287;ru &#351;ekilde girmek,&middot; Sat&#305;&#351; ve takip s&uuml;re&ccedil;lerini d&uuml;zenli olarak raporlamak.Aranan Nitelikler:&middot; &#304;leri seviyede Romence bilgisi (zorunlu),&middot; Tercihen ileri seviyede &#304;ngilizce bilgisi,&middot; Tercihen sa&#287;l&#305;k sekt&ouml;r&uuml;, &ccedil;a&#287;r&#305; merkezi veya sat&#305;&#351; alan&#305;nda deneyimli,&middot; G&uuml;ler y&uuml;zl&uuml;, &ccedil;&ouml;z&uuml;m odakl&#305; ve g&uuml;&ccedil;l&uuml; ileti&#351;im becerilerine sahip,&middot; CRM ve ofis programlar&#305;n&#305; etkin &#351;ekilde kullanabilen,&middot; Analitik d&uuml;&#351;&uuml;nebilen, hedef ve sonu&ccedil; odakl&#305; &ccedil;al&#305;&#351;ma becerisine sahip,&middot; &#304;stanbul Anadolu yakas&#305;nda ikamet eden veya ula&#351;&#305;m sorunu bulunmayan.MetropolMed&rsquo;de uluslararas&#305; bir ortamda, sa&#287;l&#305;k turizmi alan&#305;nda global hastalarla &ccedil;al&#305;&#351;arak kariyerini geli&#351;tirme f&#305;rsat&#305; seni bekliyor.E&#287;er dinamik, ileti&#351;imi g&uuml;&ccedil;l&uuml; ve hedef odakl&#305; bir sat&#305;&#351; profesyoneliysen, seni ekibimizde g&ouml;rmekten mutluluk duyar&#305;z!#RomanianSpeaking #RomanianSalesRepresentative #RomanianSalesJobs#RomanianSpeakingJobs #InternationalSales #BilingualJobs#MedicalTourism #HealthTourism #HealthcareSales#SalesConsultant #CustomerRelations #PatientCoordinator#CRMJobs #GlobalSales #ForeignLanguageJobs#MetropolMed #IstanbulJobs #NowHiring #CareerOpportunity#OpenToWork #SalesCareer #InternationalRecruitment&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Uluslararası Satış Uzmanı (Romence)

Nove Group

<div>
 
 
 Overview
 
 
 
 
 
 
 
 Estenove, part of Nove Group, a global leader in medical tourism, is seeking a
 
 
 Community Manager
 
 
 to build and nurture vibrant online and offline patient communities.
 
 
 
 
 
 
 
 This role connects our patients before and after surgery, ensuring a supportive, transparent, and empowering environment across WhatsApp, Reddit, Discord, Instagram, and real-world meet-ups. You&rsquo;ll be responsible for creating a sense of belonging, turning patient experience into a continuous conversation, and transforming insights into action.
 
 
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 Community Strategy &amp; Growth
 
 
 <ul>
 <li>
 
 Build Estenove&rsquo;s global community strategy, combining online platforms and local meet-ups.
 
 </li>
 <li>
 
 Launch, moderate, and scale channels (WhatsApp, Discord, Reddit, social groups).
 
 </li>
 <li>
 
 Develop rituals and programs such as AMAs, patient stories, and ambassador initiatives.
 
 </li>
 <li>
 
 Foster authentic patient-to-patient engagement that reinforces trust and transparency.
 
 </li>
 </ul>
 
 
 
 
 
 Patient Support &amp; Compliance
 
 
 <ul>
 <li>
 
 Ensure all interactions respect medical confidentiality, GDPR, and international health-data standards.
 
 </li>
 <li>
 
 Implement clear community guidelines, escalation protocols, and safety playbooks.
 
 </li>
 <li>
 
 Detect and manage misinformation, coordinating with medical and legal teams when needed.
 
 </li>
 </ul>
 
 
 
 
 
 Content &amp; Activation
 
 
 <ul>
 <li>
 
 Co create patient driven content: recovery diaries, webinars, and educational materials.
 
 </li>
 <li>
 
 Collaborate with Marketing, CRM, and Medical teams to deliver consistent, human-centered communication.
 
 </li>
 <li>
 
 Empower ambassadors and former patients to lead conversations and share real experiences.
 
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Insights
 
 
 <ul>
 <li>
 
 Translate community feedback into actionable insights for marketing and patient experience teams.
 
 </li>
 <li>
 
 Report qualitative and quantitative learnings to guide Estenove&rsquo;s continuous improvement.
 
 </li>
 </ul>
 
 
 
 
 
 ''Patient Lifecycle Ownership"
 
 
 <ul>
 <li>
 
 Patient Lifecycle Ownership &amp; Touchpoint Management
 
 </li>
 <li>
 
 Pre-Consultation Phase (Month 1-3):
 
 </li>
 <li>
 
 Pre-Arrival Phase (Month 4-6):
 
 </li>
 <li>
 
 Surgery Week:
 
 </li>
 <li>
 
 Post-Surgery (Month 1-12):
 
 </li>
 </ul>
 
 
 
 
 
 "Platform Strategy &amp; Prioritization"
 
 
 <ul>
 <li>
 
 WhatsApp Business API:&nbsp;
 
 </li>
 <li>
 
 Reddit Healthcare Communities:
 
 </li>
 <li>
 
 Discord Server :&nbsp;
 
 </li>
 <li>
 
 Instagram Private Groups&nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Communication, Marketing, Psychology, or a related field.
 
 </li>
 <li>
 
 Minimum 3&ndash;5 years of experience managing communities in healthcare, wellness, or tech.
 
 </li>
 <li>
 
 Proven success in building trust based or patient centric community programs.
 
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 
 Strong understanding of community dynamics, online moderation, and user safety.
 
 </li>
 <li>
 
 Confident communicator, empathetic, proactive, and calm under pressure.
 
 </li>
 <li>
 
 Data-informed mindset with curiosity to experiment, measure, and iterate.
 
 </li>
 <li>
 
 Fluent in English
 
 
 
 
 (French or German is a plus).
 
 </li>
 </ul>
</div>

Community Manager

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