research program coordinator (behavioral pharmacology research unit)

research project coordinator (bayview for geriatrics engineering)

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clinic operations coordinator Jobs in Baltimore

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research program coordinator (behavioral pharmacology research unit) Jobs in Baltimore

research project coordinator (bayview for geriatrics engineering) Jobs in Baltimore

peer program coordinator

Enoch Pratt Free Library

<div><div>The Enoch Pratt Library has an opening for a Special Projects/Program Coordinator to support the Peer Navigator Program. The Program Coordinator will work closely with the Registered Peer Supervisor and Community Impact Manager to provide logistical and administrative support to each cohort of peer trainees.</div><div></div><div>
This is a full-time, multi-year position supported by the Baltimore City Opioid Restitution Fund.</div><div></div><div>
Department: Mobile Services</div><div>
Location: 400 Cathedral Street Baltimore, MD 21201</div><div>
Salary: $78,000 annually</div><div>
Job Type: On-site Full-Time, <div>Benefits Included</div></div><div></div><div>
Summary of Duties:</div><ul><li><div>
Work with library staff and managers to place and schedule the Peer Navigator Workforce (peer trainees) according to the needs of library branches</div></li><li><div>
Assist with the onboarding of new peer trainees</div></li><li><div>
Support the daily activities of peer trainees across library locations</div></li><li><div>
Serve as liaison between Peer Navigator Workforce and library staff</div></li><li><div>
Communicate with program partners as needed: Maryland Peer Advisory Council and Healing City Baltimore</div></li><li><div>
Travel to branch libraries when appropriate for site visits, meetings, training and support</div></li><li><div>
Assist with the procurement, organization, and distribution of program supplies</div></li><li><div>
Assist peer trainees with questions related to scheduling, documentation, time keeping, supplies, and more, and communicate any changes to library staff</div></li><li><div>
Coordinate events including orientation, Fellow Day, Graduation, Narcan trainings, and more</div></li><li><div>
Maintain program web page and marketing materials</div></li><li><div>
Support data collection, organization, and reporting as it applies to the Opioid Restitution Fund grant</div></li><li><div>
Monitor grant compliance to ensure all activities align with funding requirements and organizational obligations for the Baltimore City Mayor&rsquo;s Office of Overdose Response (BCMOOR)</div></li><li><div>
Prepare monthly and quarterly grant reports</div></li><li><div>
Work closely with Community Impact Manager to monitor program budget</div></li></ul><div></div><div><br>
Minimum Qualifications:</div><ul><li><div>
Bachelor's degree in Human Services, Social Work, or Education.</div></li><li><div>
Two years of demonstrated, successful, and increasingly responsible planning and programs experience.</div></li><li><div>
Experience with non-profits, community outreach, or public libraries.</div></li><li><div>
Experience with MS Office and/or Google Suite.</div></li></ul><div></div><div>
Preferred Qualifications:</div><ul><li><div>
Experience or familiarity with peer recovery and a desire to continue learning about peer recovery work.</div></li><li><div>
Experience with grant reporting and monitoring, or similar report-driven work.</div></li><li><div>
Experience working with diverse communities.</div></li><li><div>
Experience in establishing collaborative relationships with library colleagues as well as a variety of municipal and non-profit agencies and organizations, especially those serving the needs of diverse individuals in an urban setting.</div></li></ul><div></div><div>
Knowledge, Skills and Abilities:</div><ul><li><div>
High personal standards of quality, accuracy and productivity, including a strong attention to detail.</div></li><li><div>
Ability to function both independently and as part of a larger team</div></li><li><div>
Excellent interpersonal and communication skills, including the ability to express oneself through verbal and written correspondence</div></li><li><div>
Ability to create and present information in group and individual settings</div></li><li><div>
Ability to remain poised and flexible in a demanding or fast-paced work environment</div></li><li><div>
Ability to resolve problems and conflict with diplomacy and discretion</div></li></ul><div></div><div>
Position of Trust: Those under final consideration for appointment will be required to authorize the release of and successfully complete a criminal conviction check.</div><div></div><div>
Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.</div><div></div><div>
Please Attach Your Resume To Be Considered.</div><div></div><div>
THE ENOCH PRATT FREE LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

Peer Program Coordinator

Johns Hopkins University

<div><p>Researchers at Johns Hopkins University conduct clinical trials and clinical studies to discover new ways to prevent and treat diseases and other health problems. We are seeking a <b><i>Sr. Research Program Coordinator</i></b> who will oversee the day-to-day activities of a single complex study (e.g., in-patient study, translational research involving clinics and labs, participant accrual at multiple sites, study for which Hopkins is a coordinating center) or multiple clinical research studies and makes independent decisions that impact the conduct of the research. Assists in goal setting and creating implementation plans. Contributes to budget formulation, communications, and data systems.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Assist Principal Investigator or more senior research staff to ensure operational feasibility of proposed protocol/study design.
</li><li>Develop standard operating procedures and data collection forms from protocol(s).</li><li>
Develop consent form(s) for clinical trials based on protocol(s).
</li><li>Prepare materials for submission to IRB.</li><li>
Contribute to work with commercial and/or government agency sponsors and recommend which group can commit to considering patient population, available resources, and cost of providing services.</li><li>
Ensure compliance with all protocols, procedures, and applicable regulations.
</li><li>Participate in developing the study budget.
</li><li>Develop and oversee the implementation of recruitment strategy for participants for one or more assigned studies.</li><li>
Set up a data collection system and ensure the validity of study data.
</li><li>Organize and quality control study data</li><li>
Perform self-audits and/or audit other sites.</li><li>
Participate in study meetings and provide status updates and recommend changes to protocol operations based on results and goals.
</li><li>Conduct literature searches to provide background information.
</li><li>Abstract and index information based on knowledge of subject matter.</li><li>
Other duties as assigned.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Three years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula. Beyond a high school diploma/graduation equivalent, to the extent.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master's Degree in a related field.</li></ul><p></p><p><br>
Classified Title: Sr. Clinical Research Coordinator<br>
Job Posting Title (Working Title): Sr. Research Program Coordinator (Pulmonary)
<br>
Role/Level/Range: ACRP/03/MB
<br>
Starting Salary Range: $41,300 - $72,300 Annually ($60,000 targeted; Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: Monday to Friday 8:30 -5pm. (earlier/later on some days); occasional nights/weekends if needed for a study<br>
FLSA Status: Exempt<br>
Location: School of Medicine Campus<br>
Department name: SOM DOM Pulmonary
<br>
Personnel area: School of Medicine</p></div><p></p>

Sr. Research Program Coordinator (Pulmonary)

<p></p><div><p>The Behavioral Pharmacology Research Unit is seeking a <b><i>Research Program Coordinator</i></b> who reports to the Sr. Clinical Research Manager. Researchers at Johns Hopkins University conduct clinical trials and clinical studies to discover new ways to prevent and treat diseases and other health problems. The Clinical Research Coordinator<i> </i>administratively coordinates clinical protocol implementation, typically for a single study. Will ensure the efficient logistical implementation of the study activities and provide administrative support for research-related regulatory issues.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Coordinate all activities of a clinical research study to ensure adherence to protocol and validity of findings.</li><li>
Participate in clinical study start-up meeting.</li><li>
Assist research nurses, study coordinators, principal investigators, and other study personnel in executing protocol-related activities.</li><li>
Explain the study background and rationale for the research to potential and current participants.</li><li>
Contribute to the development of recruitment strategy for participants for assigned study.</li><li>
Implement a variety of techniques for recruitment as appropriate, e.g., print and web-based advertisements, contact referring physicians, participate in community events, etc.</li><li>
Independently conduct the consenting process or ensure consent is obtained on appropriate participants.</li><li>
Schedule participants for required activities and provide any special instructions prior to upcoming tests/exams.</li><li>
Serve as liaison to study participants.</li><li>
Assist with setup of the data collection system and enter and organize data.</li><li>
Assist in coordinating study meetings.</li><li>
Participate in study meetings and provide updates on protocol implementation status and make recommendations on operational issues.</li><li>
Assist with the preparation of submissions to the Institutional Review Board (IRB)</li><li>
Liaison with IRB on administrative matters and facilitate communications with the PI.</li><li>
Conduct literature searches to provide background information.</li><li>
Obtain and maintain excellent operating knowledge of assigned clinical protocol, clinical equipment, and clinical computer systems.</li><li>
Oversee budget expenditures for study operations.</li></ul><p></p><p><i><br>
In addition to the duties described above</i></p><ul><li>
Implement protocol changes and ensure that the study team is appropriately trained.</li><li>
Prepare study materials for bi-annual quality assurance checks.</li><li>
Provide backup in the event of staff absences, scheduling conflicts, and other program needs. Become conversant with protocols other than primary assignment and provide training or back-up for these protocols.</li><li>
Contribute to BPRU initiatives outside of study related tasks. Such responsibilities may include mentoring of new staff, assisting with events, leading new program initiatives, and performing document and data checks.</li><li>
Perform miscellaneous related duties as assigned.</li></ul><br>
<b>
Technical Skills and Expected Level of Proficiency</b><p></p><ul><li>
Attention to Detail - Awareness.</li><li>
Clinical Trial Management System - Awareness.</li><li>
Data Entry - Awareness.</li><li>
Data Collection and Reporting - Awareness.</li><li>
Data Management and Analysis - Awareness.</li><li>
Interpersonal Skills - Awareness.</li><li>
Oral and Written Communications - Awareness.</li><li>
Organizational Skills - Awareness.</li><li>
Project Coordination - Awareness.</li><li>
Regulatory Compliance - Awareness.</li></ul><p></p><p><b><br>
Special Knowledge, Skills, &amp; Abilities</b></p><ul><li>
Ability to interact with faculty and staff on research teams, in clinical programs, and with educational outreach initiative to strategize about their communication needs.</li><li>
Attention to detail. Good proofreading skills.</li><li>
Excellent oral communication skills to deal effectively within and outside the department and to carry out protocols with human volunteers of diverse socio-economic and racial backgrounds.</li><li>
Excellent written communications skills in a variety of forms, print material, website content, speeches, and publicity materials.</li><li>
Knowledge of graphic design and typography.</li><li>
Skilled in computer programs such as Microsoft Word, Outlook, PowerPoint, Excel and Publisher, Macintosh personal computers.</li><li>
Enthusiasm and willingness to learn about the work of the department as well to acquire new technical skills as needed.</li><li>
Excellent organizational skills to work effectively in an environment that requires balancing multiple assignments and verification of data sets.</li><li>
Ability to interact effectively with individuals at all levels and from diverse cultures.</li><li>
Ability to make decisions and work and act independently while keeping investigator informed.</li><li>
Interpersonal and interview skills required to carry out protocols with human volunteers.</li><li>
Experience with statistical software.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<p></p><ul><li>
Related undergraduate or work experience in human subjects' research.</li></ul><p></p><p><br>
Classified Title: Research Project Coordinator<br>
Job Posting Title (Working Title): Research Program Coordinator (Behavioral Pharmacology Research Unit)
<br>
Role/Level/Range: ACRO40/E/03/CD
<br>
Starting Salary Range: $17.20 - $30.30 HRLY ($40,100 targeted; Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: Monday thru Friday 8:30 am - 5:00 pm<br>
FLSA Status: Non-Exempt<br>
Location: Johns Hopkins Bayview<br>
Department name: SOM Psy Bay Behavioral Pharm Rserch Unit
<br>
Personnel area: School of Medicine</p></div><p></p>

Research Program Coordinator (Behavioral Pharmacology Research Unit)

Association of Universities for Research in Astronomy

<div><p>The Space Telescope Science Institute (STScI), operated by the Association of Universities for Research in Astronomy (AURA), is NASA&rsquo;s science operations center for missions including the Hubble and James Webb Space Telescopes. STScI leads observation planning, data analysis, public engagement, and data archiving for flagship missions. Our staff spans astronomy, engineering, education, IT, communications, and administration&mdash;working together to bring space science to the world. Visit our website to learn more about our missions.</p>
<p>
STScI&rsquo;s Grants team is hiring a Finance &amp; Grants Analyst to support financial and operational efficiency across NASA-funded research programs, including Hubble, James Webb, and future missions. This role integrates business analysis with financial oversight to manage grants, forecast funding obligations, streamline internal processes, and ensure compliance with federal regulations. (#0015544)</p>
<p>
The annual salary range for this senior level role is<b> $86-106,000. </b>The posted salary range represents a general guideline; however, STScI considers several factors when determining base salary offers, such as internal pay equity, the scope and responsibilities of the position, the candidate's experience, education, and skill, and current market conditions.</p>
<p><b>
This position can support hybrid work from home with on-site presence on our Baltimore campus when needed. Candidates must reside in or be willing to relocate to our local market (MD, DE, VA, PA, DC &amp; WV).</b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Analyze and monitor financial performance across grants research programs and contracts, including multi-year funding cycles.</li>
<li>Collaborate with program staff to ensure accurate financial reporting, cost projections, and funding obligation recommendations.</li>
<li>Forecast funding needs and track payments to ensure alignment with annual budgets and contract deliverables.</li>
<li>Identify process improvements in financial tracking, grant management, and operational reporting.</li>
<li>Support the preparation and delivery of monthly, quarterly, and annual financial reports to NASA and internal stakeholders.</li>
<li>Partner with grant administrators to ensure compliance throughout the grant lifecycle&mdash;from pre-award reviews to closeout.</li>
<li>Help coordinate peer review meetings for funding decisions and contribute to recommendations based on data analysis.</li>
<li>Maintain and enhance documentation of financial and business operations procedures.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.</li>
<li><b>7+ years</b> of experience in financial analysis, business operations, or grants management&mdash;preferably in a federally funded, academic or research setting.</li>
<li>Strong analytical skills with expertise in Excel and financial modeling.</li>
<li>Familiarity with federal cost principles, NASA regulations, and grant management best practices.</li>
<li>Experience working with electronic financial systems (e.g. Deltek, Costpoint, etc.)</li>
<li>Strong communication, organizational and time-management skills.</li>
</ul>
<p><i>The substitution of additional relevant education and/or experience for stated qualifications may be considered.</i></p>
<p><i>
 </i>We offer an excellent and generous benefits package.</p>
<ul>
<li>Employer retirement contribution &ndash; direct STScI contribution of 10% of your salary from your first day</li>
<li>12 days of sick leave, up to 24 days of vacation, and 10 paid holidays</li>
<li>Flexible work schedule with work/life balance</li>
<li>Comprehensive medical/dental/vision/prescription plans, and more!</li>
</ul>
<p><b>TO APPLY: Please upload a resume, cover letter and online application using </b><b><i>this link</i></b><b>.</b></p>
<p>
Applications received by <b>March 19, 2026</b>, will receive full consideration. Applications received after this date will be considered until the position is filled. Reference #0015544</p>
<p>
Individuals needing assistance with the employment process can contact us at careers@stsci.edu.</p>
<p>
#LIHYBRID</p></div>

Senior Finance & Grants Analyst

<div><p>The Whiting School of Engineering is seeking a <b><i>Research Project Coordinator</i></b> for our office at Bayview for Geriatrics Engineering who will administratively coordinate research protocol implementation for multiple studies.</p><p></p><p><br>
The Research Project Coordinator administratively coordinates research protocol implementation, typically for a single study. Will ensure efficient logistical implementation of the study activities and provide administrative support for all related issues.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Coordinate all activities of a research study to ensure validity of findings.</li><li>
Work with the Principal Investigator or senior research staff to develop operational plans to meet research goals.</li><li>
Develop tools and procedures for data collection and study processes.</li><li>
Collect and organize data per study requirements, e.g. participant interviews, administer questionnaires; conduct background research, laboratory processing, etc.</li><li>
Ensure adherence to protocols and procedures.</li><li>
Assist with setup of data collection system and enter and organize data.</li><li>
Oversee record management for research study.</li><li>
Oversee budget expenditures for study operations.</li><li>
Assist in coordinating study meetings.</li><li>
Participate in study meetings and provide updates on protocol implementation status and make recommendations on operational issues.</li><li>
Conduct literature searches to provide background information.</li><li>
Other duties as assigned.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><p></p><p><b><br>
Technical Skills &amp; Expected Level of Proficiency</b></p><ul><li>
Administrative Skills - Awareness</li><li>
Clinical Trial Management System - Awareness</li><li>
Data Entry - Awareness</li><li>
Interpersonal Skills - Awareness</li><li>
Literature Reviews - Awareness</li><li>
Oral and Written Communications - Awareness</li><li>
Organizational Skills - Awareness</li><li>
Project Coordination - Awareness</li><li>
Research and Analytical Skills - Awareness</li></ul><p></p><p><i><br>
The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.</i></p><p></p><p><br>
Classified Title: Research Project Coordinator<br>
Role/Level/Range: ACRO40/E/03/CD
<br>
Starting Salary Range: $17.20 - $30.30 HRLY (Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: M-F, 37.5 hrs weekly<br>
FLSA Status: Non-Exempt<br>
Location: Johns Hopkins Bayview<br>
Department name: Dept of Electrical and Computer Engrg
<br>
Personnel area: Whiting School of Engineering</p></div><p></p>

Research Project Coordinator (Bayview for Geriatrics Engineering)

Baltimore Orioles

<div><div><b>Job Title:</b> Coordinator, Business Communications
<br>
<b>Department:</b> Communications
<br>
<b>Reports To:</b> Director, Public Relations</div><div><b>
FLSA Status: </b>Non-Exempt<br>
<b>Location:</b> Oriole Park at Camden Yards &ndash; Baltimore, MD
<br>
<b>Position Type:</b> Full-Time<br>
</div><div><b>
Position Summary:</b></div><div>
The Coordinator, Business Communications helps shape and amplify the organization&rsquo;s story through earned media. This role focuses on driving positive press coverage and developing creative media strategies that elevate the Orioles brand across business, community, and cultural platforms. The role also supports all aspects of the radio and TV game broadcasts including providing messaging and coordinating guests and promotions.</div><div><b>
</b></div><div><b>
Duties and Responsibilities:</b></div><ul><li>
Work in coordination with the SVP, Communications and Director, Public Relations, to develop and execute earned media strategies that highlight the Orioles&rsquo; business initiatives, community impact, partnerships, and fan experience</li><li>
Build and maintain strong relationships with local, regional, and national media outlets to secure high-impact coverage</li><li>
Identify compelling story angles and craft media pitches, press releases, and media materials that align with the organization&rsquo;s best interests and strategic goals</li><li>
Proactively monitor industry trends and local developments to uncover opportunities for thought leadership and timely storytelling</li><li>
Lead the partnership between the Communications Department and Orioles radio and TV partners to coordinate game broadcasts, messaging, guests, and promotions, both in-season and during the off-season</li><li>
Support the integration of earned media strategies with digital, social, and owned content channels to extend reach and engagement</li><li>
Work with Director, PR to track, measure, and report on earned media coverage and sentiment to evaluate success and inform strategy</li><li>
Work in coordination with Director, Public Relations and Baseball Communications Team to develop creative ideas to proactively generate publicity for players, coaches, and business-related initiatives</li><li>
Write press releases, media advisories, and talking points regarding business-related announcements, and at times, baseball related topics</li><li>
Supervise Business Communications Associate and delegate tasks accordingly</li><li>
Assist SVP, Communications, and Director, PR, with off-season media events, including press conferences, conference calls, and events in the community</li><li>
Develop and help execute content ideas and concepts, working collaboratively with broadcast partners, digital media, productions, photography, and other departments</li><li>
Assist with research, writing, and editing the annual media guide, as well as team publications</li><li>
Assist with strategic communications planning around club priorities</li><li>
Assist with coordination of Sarasota communications needs</li></ul><div><br>
<b>
Experience and Qualifications:</b></div><ul><li>
4-year college degree in public relations, sports management, communications, journalism or related fields</li><li>
At least 2-3 years of experience in public relations for a professional sports team or Division I college program</li><li>
Demonstrated success in developing and executing earned media campaigns</li><li>
Extensive knowledge of baseball</li><li>
Exceptional written and verbal communications skills</li><li>
Solutions-oriented demeanor and superior teamwork skills</li><li>
Strong organizational skills and ability to multitask a variety of deadline-driven tasks effectively</li><li>
Willingness to work long hours and weekends</li><li>
Familiarity with Microsoft Office programs, Adobe Creative Suite, and statistical research tools</li></ul><div></div><ul><li><br>
Applicants with various and/or non-traditional educational background and experience will be considered and are encouraged to apply.</li></ul><div><br>
<b>
Disclaimer</b></div><div>
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.<br>
<br>
<b>EQUAL OPPORTUNITY STATEMENT:</b></div><div>
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran&rsquo;s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.</div><div><br>
The anticipated salary for this role is $45,000 - $50,000 annually depending on experience.</div><div>
</div><div>The Baltimore Orioles are committed to providing competitive pay and benefits for our employees.
<br>
</div><div>The Baltimore Orioles provide generous benefits, including paid vacation, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. 401(k) plan with discretionary employer match available after one year of service and 1,000 hours is also available.
</div><div>
</div><div>This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law.<br>
<br>
Posted: 3/2/2026</div></div>

Coordinator, Business Communications

Nurse Practitioner On Call, LLC

<div><p><b>Position Title: Clinic Operations Coordinator</b></p><p><br>
Company: NPOC Wellness &amp; Hydration<br>
Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201 (100% In-Person)<br>
Employment Type: Full-Time (40 hours/week, Monday&ndash;Friday &amp; occasional Saturday events)<br>
Compensation: $22&ndash;$30/hour (based on experience)<br>
Reports To: Ike Obiora, Co-CEO (Operations) and Kelvinda Kamara, CRNP (CEO/Medical Director, Clinical Coordination)<br>
Works Closely With: FNP Clinical Provider, Nursing Staff, Digital Growth Team</p><p></p><p><br>
About NPOC Wellness &amp; Hydration</p>
<p>
NPOC Wellness &amp; Hydration is a premier membership-based wellness clinic in Baltimore offering GLP-1 weight management, IV hydration therapy, peptide optimization, Botox, and aesthetic services. We deliver evidence-based, concierge-level care to busy professionals and executives who expect a premium experience from the moment they walk through our door.</p><p></p><p><br>
Position Summary</p>
<p>
We are hiring a full-time Clinic Operations Coordinator to run the day-to-day operations of our Baltimore location. You are the person who keeps the clinic running smoothly, supplies are stocked before they run out, nurses know their schedules a week in advance, clients are greeted like VIPs, payments are collected without friction, and when someone calls in sick, you already have a backup lined up.</p>
<p>
This role requires hands-on medspa, wellness clinic, or aesthetic practice experience.</p>
<p>
You need to understand clinical supply chains, nurse workflows, and premium client expectations from Day 1.</p>
<p>
(This is not a passive front desk role. We need someone who owns the operations of this clinic and makes sure nothing falls through the cracks.)</p><p></p><p><br>
Core Responsibilities</p>
<p>
Client Experience &amp; Relationship Building (30% of Role)</p>
<ul>
<li>Greet every client by name within 30 seconds of arrival, you are the first and last impression<br>
<ul><li>Walk first-time clients through the experience: tour, what to expect, consent process, comfort</li><li>Check in clients on tablet (PracticeQ), verify intake forms are complete</li><li>Process all payments via Stripe terminal (credit card, HSA/FSA, Affirm, Klarna)</li><li>Book the next appointment before the client leaves (target: 80%+ rebook rate)</li><li>Recommend memberships and wellness packages based on client goals, natural guidance, not hard sell</li><li>Request Google reviews from every satisfied client (target: 8+ reviews/month)</li><li>Follow up with no-shows and cancellations same day, within 2 hours of missed appointment</li><li>Remember client preferences (preferred room, nurse, add-ons, temperature) and build a client preference log</li><li>Answer incoming calls (410-246-4768) within 3 rings during business hours</li><li>Handle walk-in inquiries with warmth and professionalism, every person leaves with a next step</li></ul></li></ul><br>
<p></p>
<p>
Clinic Operations &amp; Supply Management (25% of Role)</p>
<ul><li>Execute daily opening and closing checklists: rooms inspected, supplies verified, reception ready, alarms set</li><li>Maintain inventory tracking system with reorder triggers at 20% remaining stock</li><li>Place supply orders with approved vendors (IV bags, additives, needles, gloves, office supplies, branded swag)</li><li>Track supply costs and maintain vendor comparison sheet, flag price increases</li><li>Manage vendor relationships: negotiate terms, track deliveries, handle returns</li><li>Treatment room turnover between clients: clean, restock, reset in under 10 minutes</li><li>Ensure clinical waste disposal complies with OSHA and state regulations (sharps, biohazard)</li><li>Maintain reception area to premium standard: clean, branded, organized at all times</li></ul><p></p><p><br>
Nurse Scheduling &amp; Staff Coverage (20% of Role)</p>
<ul><li>Collect weekly availability from all PRN nurses by Wednesday for the following week</li><li>Build and publish weekly nurse schedule by Thursday end of day</li><li>Ensure minimum coverage: at least 1 nurse + FNP on every clinic day, zero uncovered shifts</li><li>Manage call-outs: contact backup nurses within 30 minutes of notification</li><li>Coordinate FNP schedule with Kelvinda for PTO and event coverage, 2 weeks advance planning</li><li>Track nurse hours for payroll submission (bi-monthly, by the 13th and 28th)</li><li>Align nurse scheduling with patient bookings, high-volume days need more coverage</li></ul><p></p><p><br>
HR Support &amp; Staff Bench Building (15% of Role)</p>
<ul><li>Maintain active PRN nurse bench: minimum 5 nurses who can be called within 24 hours</li><li>Coordinate with HR on nurse recruiting pipeline, share what skills are missing, what shifts need filling</li><li>Conduct on-site onboarding for new clinical staff: clinic tour, room setup training, supply locations, emergency protocols</li><li>Observe new nurse performance during first 2 weeks and flag concerns to Medical Director</li><li>Track all nurse credential expirations (licenses, CPR, malpractice), flag 60 days before expiry</li><li>Maintain staff contact list with credential dates and availability preferences</li><li>Handle day-to-day staff issues: mediate minor conflicts, address tardiness, document incidents</li><li>Network at local nursing events and medspa groups to build referral pipeline for PRN talent</li></ul><p></p><p><br>
Events &amp; Community Presence (10% of Role)</p>
<ul><li>Work registration and check-in table at all NPOC events (Elevate, chamber activations, wellness events)</li><li>Collect contact information from every prospect at events</li><li>Assist with event setup and breakdown</li><li>Represent the NPOC Wellness brand professionally: know services, pricing, membership options cold</li></ul><p></p><p><br>
What This Role Is NOT</p>
<ul><li>NOT a passive front desk job, you run the clinic operations, not just sit at a desk</li><li>NOT remote or hybrid, 100% in-person at our Baltimore location, 5 days/week</li><li>NOT a management or strategy role, you execute systems, manage the floor, and keep things running</li><li>NOT clinical, you do not provide medical advice, administer treatments, or make clinical decisions</li><li>NOT a role where you wait for instructions, you see what needs to happen and you do it</li></ul><p></p><p><br>
Required Qualifications</p>
<ul>
<li>2+ years of experience in a medspa, wellness clinic, aesthetic practice, or similar clinical environment** in an operations, front desk lead, office manager, or patient coordinator capacity<br>
<ul><li>Hands-on supply management experience: ordering clinical supplies, tracking inventory, managing vendor relationships, understanding lead times and reorder points</li><li>Staff scheduling experience: has managed shift schedules for nurses, aestheticians, or clinical staff; comfortable handling call-outs and maintaining coverage</li><li>Client relationship skills:** builds real relationships, remembers names and preferences, turns first-timers into repeat clients</li><li>Payment processing experience: comfortable with POS systems, credit card terminals, HSA/FSA transactions, and membership billing</li><li>HR awareness:has participated in hiring, onboarding, or staff oversight; comfortable tracking credentials and flagging issues</li><li>Tech comfort: Can learn PracticeQ (scheduling), Stripe (payments), monday.com (task management), and Google Workspace within 1 week</li><li>Professional presence: represents a premium wellness brand, well-spoken, confident with high-income clientele</li><li>Must live within 30-minute commute of Baltimore clinic</li><li>Must be available full-time Monday&ndash;Friday, plus monthly Saturday events</li></ul></li>
<li>Preferred Qualifications</li>
</ul>
<ul><li>Experience in a membership-based or concierge healthcare/wellness setting</li><li>Bilingual (Spanish, French, or other) for Baltimore market diversity</li><li>Familiarity with clinical scheduling software (PracticeQ, Jane, IntakeQ, or similar)</li><li>Experience with Stripe, Square, or similar payment platforms</li><li>Background in event coordination or community health outreach</li></ul><p></p><p><br>
Benefits &amp; Perks</p>
<ul><li>Health insurance: 50% employer contribution after 90 days</li><li>10 days PTO annually + 6 paid holidays</li><li>50% off all IV therapy, vitamin injections, and wellness services</li><li>Free monthly IV session after 90 days</li><li>Access to wellness product samples</li><li>Clear growth path to Clinic Operations Manager ($55K&ndash;$65K) as the business scales</li><li>Work in a premium, modern wellness environment, not a hospital, not urgent care</li></ul><p></p><p><br>
Schedule</p>
<ul><li>Monday&ndash;Friday: 8:30 AM &ndash; 5:30 PM</li><li>Approximately 1 Saturday per month for events (Elevate, chamber activations, community health events)</li></ul><p></p><p><br>
How to Apply</p>
<p>
If you have medspa or wellness clinic experience and want to be the operational heartbeat of a growing premium practice, we want to hear from you. Apply through this posting or email your resume to admin@npocwellness.com with the subject line &quot;Clinic Ops Coordinator.&quot;</p>
<p>
NPOC Wellness &amp; Hydration<br>
www.npocwellness.com<br>
410-246-4768<br>
1800 N Charles Street, Suite 810, Baltimore, MD 21201</p></div>

Clinic Operations Coordinator

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