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Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

Orascom Investment Holding

<div>
 <strong>
  Position: AV&amp;L Show Operator
  <br/>
  <br/>
 </strong>
 <strong>
  Organization:
 </strong>
 OSL for Entertainment Projects
 <br/>
 <br/>
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 <br/>
 <br/>
 <strong>
  LinkedIn account:
 </strong>
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  The
  <strong>
   AV&amp;L Show Operator
  </strong>
  is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Nightly Show Operations &amp; Cue Execution
  </li>
  <li>
   Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
  </li>
  <li>
   Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
  </li>
  <li>
   Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
  </li>
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   Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
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  </li>
 </ul>
 <strong>
  2. Pre-Show Preparation &amp; Enclosure Oversight
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 </strong>
 <ul>
  <li>
   System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
  </li>
  <li>
   Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
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  <li>
   Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
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  </li>
 </ul>
 <strong>
  3. Preventive Maintenance &amp; Basic Troubleshooting
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 </strong>
 <ul>
  <li>
   Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
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   Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
  </li>
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   First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
  </li>
  <li>
   Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
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  </li>
 </ul>
 <strong>
  4. Status Reporting, Shift Handovers &amp; Team Leadership
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 </strong>
 <ul>
  <li>
   System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
  </li>
  <li>
   Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
  </li>
  <li>
   Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
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   <br/>
  </li>
 </ul>
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  5. Special Events &amp; Infrastructure Restoration
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 </strong>
 <ul>
  <li>
   Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
  </li>
  <li>
   System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
  </li>
  <li>
   Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
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   <br/>
  </li>
 </ul>
 <strong>
  6. Translation System &amp; General Safety Discipline
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 </strong>
 <ul>
  <li>
   Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
  </li>
  <li>
   Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
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   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
  </li>
  <li>
   Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
  </li>
  <li>
   Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
  </li>
  <li>
   Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
   <br/>
  </li>
 </ul>
</div>


AV&L Show Operator

Savills Middle East

<div>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 We are seeking a creative and detail-oriented Junior Graphic Designer to join our marketing team. The ideal candidate will support the development of visually compelling materials across digital and print platforms, ensuring brand consistency and high-quality design execution. This is an excellent opportunity for a motivated designer to grow in a fast-paced, professional environment.
 <br/>
 <br/>
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 <br/>
 <br/>
 <strong>
  <strong>
   Key Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Assist in creating visual content for social media, websites, presentations, advertisements, brochures, and event materials.
  </li>
  <li>
   Support the execution of brand campaigns and ensure consistency across all visuals.
  </li>
  <li>
   Adapt master creative concepts into various formats and sizes.
  </li>
  <li>
   Edit and retouch images, source stock photos, and prepare final artwork for production.
  </li>
  <li>
   Collaborate with the marketing team, copywriters, and external agencies when needed.
  </li>
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   Keep up to date with design trends, tools, and best practices.
  </li>
  <li>
   Organize and manage creative assets and design files.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Graphic Design, Visual Communication, or a related field.
  </li>
  <li>
   0&ndash;2 years of professional experience in graphic design.
  </li>
  <li>
   Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects is a plus).
  </li>
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   Strong sense of layout, typography, color, and attention to detail.
  </li>
  <li>
   Portfolio demonstrating creativity and technical skill.
  </li>
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   Ability to work under pressure and meet tight deadlines.
  </li>
  <li>
   Basic understanding of printing processes and digital formats.
  </li>
  <li>
   Familiarity with motion graphics or simple animation is a plus.
  </li>
  <li>
   Knowledge of Canva, Figma, or other collaborative design tools.
  </li>
  <li>
   Interest in real estate, architecture, or corporate branding is a bonus.
   <br/>
   <br/>
  </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>


Junior Graphic Designer

Talent 360

<div><p>We're Hiring | Branch Manager &ndash; Mall of Egypt</p><p>
Zhivago is looking for an experienced branch manager to join our team at Mall of Egypt.</p><p></p><p>
Key Responsibilities:</p><ul><li>Oversee the daily operations of the branch and ensure smooth workflow.</li><li>Lead, coach, and motivate the team to achieve sales targets and deliver excellent customer service.</li><li>Monitor branch performance and prepare regular reports.</li><li>Ensure visual merchandising and store standards are maintained.</li><li>Manage inventory and stock levels efficiently.</li><li>Deliver an exceptional customer experience aligned with the brand's standards.</li></ul><p></p><b><br>
Requirements</b><p><br>
Requirements:</p><ul><li>Minimum 4 years of experience in branch/store management.</li><li>Previous experience in fashion retail branch management is essential.</li><li>Proven experience in leading teams and achieving sales targets.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Ability to analyze performance and implement improvement plans.</li></ul><p></p><b><br>
Benefits</b><br>
<ul><li>
Competitive salary + commission</li><li>
Professional work environment</li><li>
Growth opportunities
</li></ul><p>Looking forward to your Applications</p></div>

Branch Manager - Mall of Egypt

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
To be responsible for the installation, configuration, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery. Also be involved in the troubleshooting of any issues.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Profile</b></h2>
</div><div><ul><li>Responsible for maintaining the physical database design, security enforcement, and database performance plan.</li><li>
Implement the proper disaster recovery plans for the databases</li><li>
Maintains database performance by calculating optimum values for database parameters; implementing new releases; Completing maintenance requirements;</li><li>
Control, monitor &amp; audit the user access level for each segment in the database</li><li>
Responsible for backup and recovery of the databases and ensure the backup and restore validity, Maintaining archived data</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><ul><li>Dedication, sense of ownership, and ability to work within a team</li><li>
Innovative &amp; creative thinking for new solutions, technologies and data protection</li><li>
Strong communication, presentation, negotiation and analytical skills.</li><li>
The ability to work quickly, under pressure and to deadlines cross the function groups</li><li>
Eye for detail and accuracy.</li></ul><ul><li>
Bachelor's degree in Computer Science or equivalent experience.</li><li>
Minimum 1 years database working experience in managing databases</li><li>
Preferable to have technical certificates in Oracle or other databases software</li></ul><p>
Good knowledge of relational/non-relational database management systems</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Database Tech Specialist

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
Drives the strategic planning, execution, and optimization of our multi-channel media investments to accelerate brand growth and customer acquisition. Reporting to the Media Associate Manager, this role acts as the internal subject matter expert, turning business goals into high-performing media campaigns, managing agency partners, and maximizing marketing ROI through rigorous, data-driven optimization.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities
</b></h2></div><div><ul><li><b>Media Strategy Execution &amp; Campaign Management:</b> End-to-end planning, execution, and optimization of multi-channel media campaigns (paid search, social, programmatic, and traditional media) to meet business objectives.</li><li><b>
Budget Allocation &amp; Optimization Decisions:</b> Ownership of the allocated media budget; authorized to shift spend between channels in real-time based on performance metrics to maximize ROI.</li><li><b>
Performance Analytics &amp; Reporting:</b> Developing and maintaining campaign performance dashboards; translating complex data into actionable insights for leadership and cross-functional teams.</li><li><b>
Audience Targeting &amp; Data Governance:</b> Ownership of first-party and third-party data strategy across ad platforms; responsible for defining high-value audience segments and ensuring all tracking deployment complies with modern privacy regulations</li><li><b>
Competitor Intelligence &amp; Share of Voice (SOV) Monitoring:</b> Leading continuous competitive analysis and market benchmarking; authorized to pivot tactics or propose new channel entries to protect and grow the brand's share of voice.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core Competencies, Knowledge and Experience
</b></h2></div><div><ul><li><b>Platform Proficiency:</b> Advanced hands-on experience with major ad platforms and tools (e.g., Google Ads, Meta Ads Manager, TikTok Ads Manager, Etc..</li><li><b>
Data-Driven Analytical Skills:</b> Strong capability to interpret complex datasets, run A/B testing methodologies, and leverage attribution modelling to optimize the customer journey.</li><li><b>
Agility &amp; Trend Awareness:</b> Deep understanding of emerging media trends and evolving platform algorithms to keep the brand ahead.</li><li><b>
Cross-Functional Collaboration:</b> Proven capability to work with cross-functional teams (partnering with Brand, Product, and Web teams)</li></ul><p></p><p><br>
Must have technical / professional qualifications:</p><p></p><ul><li><b><br>
Media Expertise &amp; Proven Track Record:</b> Minimum of 2&ndash; 4 years of experience in media planning and buying (agency or in-house) with a proven history of managing high-budget campaigns.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Senior Media Specialist

Cartona

<div>
 The Telesales Agent will be responsible for driving sales through effective communication and relationship-building with potential customers. This role requires a proactive approach to identify prospects, understand their needs, and provide tailored solutions that align with our products and services.
 <br/>
 <br/>
 <strong>
  RESPONSIBILITIES
 </strong>
 <ul>
  <li>
   Conduct outbound calls to potential customers to generate sales leads.
  </li>
  <li>
   Build and maintain strong relationships with clients to encourage repeat business.
  </li>
  <li>
   Understand customer needs and tailor product offerings accordingly.
  </li>
  <li>
   Meet or exceed sales targets and performance metrics.
  </li>
  <li>
   Document interactions with customers and update the CRM system.
  </li>
  <li>
   Collaborate with the sales team to develop strategies for improving sales processes.
  </li>
  <li>
   Stay informed about product updates and industry trends.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  REQUIREMENTS
 </strong>
 <ul>
  <li>
   1-3 years of experience in sales or telesales.
  </li>
  <li>
   Proven track record of achieving sales targets.
  </li>
  <li>
   Bachelor's degree
   <br/>
   <br/>
  </li>
 </ul>
</div>


Telesales Agent

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