operations manager (ai health-tech product) - hybrid

demand planner

product support specialist Jobs in Istanbul

product support specialist

go-to-market efficiency project manager Jobs in Istanbul

go-to-market efficiency project manager

manager product supply

operations manager (ai health-tech product) - hybrid Jobs in Istanbul

product planner

Boyner Grup

<div>
 
 Boyner Grup &ccedil;at&inodot;s&inodot; alt&inodot;nda yer alan markam&inodot;z i&ccedil;in "
 
 St&uuml;dyo &Uuml;r&uuml;n Planlama Asistan&inodot;
 
 " pozisyonunda g&ouml;rev alacak tak&inodot;m arkada&scedil;&inodot; ar&inodot;yoruz!
 
 
 
 
 
 
 GENEL N&Idot;TEL&Idot;KLER:
 
 
 <ul>
 <li>
 &Uuml;niversitelerin tercihen
 
 &Idot;&scedil;letme, Tekstil, Moda Y&ouml;netimi, End&uuml;stri M&uuml;hendisli&gbreve;i veya ilgili b&ouml;l&uuml;mlerinden
 
 mezun,
 </li>
 <li>
 MS Office programlar&inodot;n&inodot; etkin kullanabilen (&ouml;zellikle Excel),
 </li>
 <li>
 Organizasyon ve planlama becerisi g&uuml;&ccedil;l&uuml;,
 </li>
 <li>
 Detaylara dikkat eden ve operasyonel s&uuml;re&ccedil;leri takip edebilen,
 </li>
 <li>
 Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n ve ileti&scedil;im becerileri g&uuml;&ccedil;l&uuml;,
 </li>
 <li>
 E-ticaret, foto&gbreve;raf st&uuml;dyosu operasyonu veya &uuml;r&uuml;n planlama s&uuml;re&ccedil;lerinde deneyim tercih sebebidir.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 &Idot;&Scedil; TANIMI:
 
 
 <ul>
 <li>
 E-ticaret st&uuml;dyosunda ger&ccedil;ekle&scedil;tirilen &uuml;r&uuml;n &ccedil;ekimlerinin g&uuml;nl&uuml;k ve haftal&inodot;k planlamas&inodot;na destek olmak,
 </li>
 <li>
 &Ccedil;ekimi yap&inodot;lacak &uuml;r&uuml;nlerin st&uuml;dyoya zaman&inodot;nda ula&scedil;mas&inodot;n&inodot; sa&gbreve;lamak ve &uuml;r&uuml;n ak&inodot;&scedil;&inodot;n&inodot; takip etmek,
 </li>
 <li>
 &Uuml;r&uuml;nlerin &ccedil;ekim &ouml;ncesi kontrol&uuml;n&uuml; sa&gbreve;lamak ve &ccedil;ekim sonras&inodot; ilgili birimlere y&ouml;nlendirmek,
 </li>
 <li>
 &Uuml;r&uuml;nlerin do&gbreve;ru kategori ve &ccedil;ekim &ouml;nceli&gbreve;ine g&ouml;re planlanmas&inodot;na destek olmak,
 </li>
 <li>
 St&uuml;dyo, depo ve e-ticaret ekipleri ile koordineli &ccedil;al&inodot;&scedil;arak operasyonel s&uuml;recin verimli ilerlemesini sa&gbreve;lamak,
 </li>
 <li>
 &Ccedil;ekim s&uuml;re&ccedil;leri ve &uuml;r&uuml;n durumlar&inodot;na ili&scedil;kin raporlar&inodot;n haz&inodot;rlanmas&inodot;na destek olmak,
 </li>
 <li>
 &Uuml;r&uuml;n takibi ve &ccedil;ekim s&uuml;re&ccedil;lerine ili&scedil;kin veri giri&scedil;lerini ve sistem g&uuml;ncellemelerini yapmak.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu Boyner B&uuml;y&uuml;k Ma&gbreve;azac&inodot;l&inodot;k A.&Scedil;.
 
 
 taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla k&inodot;smen otomatik ve otomatik olmayan yollarla i&scedil;lenecektir. Detayl&inodot; bilgi i&ccedil;in l&uuml;tfen
 
 https://kurumsal.boyner.com.tr/calisan-adayi-kvkk
 
 linkinde bulunan &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlanma Metni&rsquo;ni inceleyiniz.&rdquo;
 
 
</div>

Stüdyo Ürün Planlama Asistanı

Mercedes-Benz Türk A.Ş.

<div>
 &Idot;&scedil; tan&inodot;m&inodot;:
 
 
 
 
 Teamspieler-/in Produktions &ndash; Programmplanung
 
 
 
 &nbsp;
 
 
 Wir entwickeln und produzieren f&uuml;r alle, die die Welt bewegen!
 
 
 Wir als Mercedes-Benz T&uuml;rk entwickeln und produzieren an unseren Standorten in Istanbul und Aksaray Lkw&rsquo;s und Busse, um die Zukunft der Mobilit&auml;t zu gestalten. Wir sind ein wichtiger Teil des Produktions- und Entwicklungsnetzwerks der Daimler Truck AG.
 
 
 Alles, was wir tun, tr&auml;gt zu einer saubereren, sichereren und effizienteren Zukunft bei. Bei unserer Arbeit h&ouml;ren wir zuerst zu, lassen uns von unserer Vielfalt inspirieren und schaffen gemeinsame L&ouml;sungen. Wir f&uuml;hren mit einer langfristigen Perspektive und machen einen Unterschied, indem wir zusammen vorankommen!
 
 
 Bist du bereit, Teil unseres Teams zu werden und die Welt zu bewegen?
 
 
 &nbsp;
 
 
 
 Was dich erwartet:
 
 
 <ul>
 <li>
 Fahrzeugplaunung auf Basis vom&nbsp; monatlichen Produktionsprogramm
 </li>
 <li>
 Reihenfolgeplanung nach Taktplan f&uuml;r Produktionsbereiche (Rohbau, KTL, Lack, Montage,Finish)
 </li>
 <li>
 Sicherung einer stabilen Reihenfolge und damit stabiler Fertigungsprozesse.
 </li>
 <li>
 Koordination zwischen Vertrieb u. der Produktionsbereichen
 </li>
 <li>
 Erstellung der erforderlichen Arbeitsschritte in den Systemen SAP und APO entsprechend der Zeitleiste der produzierenden Fahrzeuge.
 </li>
 <li>
 Erstellung der w&ouml;chentlichen und monatlichen Produktionsberichten .
 </li>
 <li>
 Erstellung der Zeitplan&uuml;bereinstimmung der Produktion.
 </li>
 <li>
 Sicherstellung der notwendigen Kommunikation und Koordination mit den deutschen Produktionsabteilungen zur Erstellung eines abgestimmten Produktionsprogramms.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Deshalb passt du zu uns:
 
 
 <ul>
 <li>
 Abgeschlossenes Studium Maschinenbau, Wirtschaftsingenieurwesen oder vergleichbare Fachrichtung
 </li>
 <li>
 Gute Deutschkenntnisse (Englischkenntnisse ist von Vorteil)
 </li>
 <li>
 Sehr gute Computer Anwendungskenntnisse (MS Office, SAP, APO)
 </li>
 <li>
 Starkes Kommunikationsverm&ouml;gen und Teamf&auml;higkeit.
 </li>
 <li>
 Abgeschlossener Milit&auml;rdienst f&uuml;r m&auml;nnliche Bewerber ist von Vorteil.
 </li>
 </ul>
 
 &nbsp;
 
 
 Bei Mercedes-Benz T&uuml;rk unterst&uuml;tzen wir Vielfalt und setzen uns f&uuml;r eine gerechte und inklusive Unternehmenskultur ein. Wir sch&auml;tzen die individuellen Kompetenzen unserer Kolleginnen und Kollegen, denn nur so sichern wir die beste Teamleistung und damit den Erfolg unseres Unternehmens. Um die Vielfalt in unseren Teams zu f&ouml;rdern, akzeptieren und bewerten wir gerne alle Bewerbungen mit unterschiedlichem Alter, Kultur, Religion, Geschlecht, Geschlechtsidentit&auml;t, sexueller Orientierung, Familienstand, Elternstatus und Behinderung.
 
</div>

Teamspieler-/in Produktions - Programmplanung

Organik Kimya

<div>
 
 Are you the one? We are looking for a professional to join us at our
 
 Production Planning
 
 team!
 
 
 This role requires strong data‑driven decision‑making skills, the ability to manage complex planning constraints, exceptional stakeholder balancing capabilities, and agility in rapidly changing operational environments&mdash;all while maintaining a strong commitment to internal and external customer satisfaction.
 
 
 
 
 
 
 What you'll do?
 
 
 <ul>
 <li>
 Develop and manage detailed, constraint‑based production schedules in ERP/MRP systems, ensuring service‑level targets and customer commitments are met.
 </li>
 <li>
 
 Perform capacity analysis, scenario modeling, and forecasting to proactively identify risks and propose feasible planning solutions.
 
 </li>
 <li>
 Monitor real‑time production performance and adjust plans to prevent customer‑impacting delays.
 </li>
 <li>
 Coordinate effectively with production, supply chain, customer experience, sales, quality, and logistics teams to ensure seamless material flow and timely execution.
 </li>
 <li>
 
 Balance the priorities of multiple stakeholders while maintaining objective, data‑driven planning decisions aligned with business and customer expectations.
 
 </li>
 <li>
 Conduct root‑cause analysis for schedule deviations and lead corrective actions to improve planning accuracy.
 </li>
 <li>
 
 Drive continuous improvement initiatives focusing on planning accuracy, operational efficiency, and customer service performance.
 
 </li>
 </ul>
 
 
 
 
 
 What we need?
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or a related field.
 </li>
 <li>
 
 Minimum 3+ years of experience in production planning in a manufacturing environment.
 
 </li>
 <li>
 Strong command of ERP/MRP systems (SAP PP/MM, Oracle, or equivalent).
 </li>
 <li>
 Advanced analytical capabilities (Excel, Power BI, planning simulations).
 </li>
 <li>
 Excellent organizational and time‑management skills with the ability to manage multiple planning streams simultaneously.
 </li>
 <li>
 Strong stakeholder management and communication skills, with the ability to reconcile differing priorities.
 </li>
 <li>
 Customer‑oriented mindset, ensuring planning decisions protect service levels and proactively address customer impacts.
 </li>
 <li>
 High adaptability&mdash;capable of responding efficiently to rapidly changing constraints and providing fast, practical solutions.
 </li>
 <li>
 
 Strong English communication skills (written and spoken).
 
 </li>
 </ul>
 
 
 
 
 What we offer?
 
 <ul>
 <li>
 "Great Place to Work" and "Top Employer" environment
 </li>
 <li>
 The opportunity to take part in an industry-changing journey, empowerment
 </li>
 <li>
 1 day home-office, home-office allowance
 </li>
 <li>
 Gym, Dietitian, Psychological Support Services
 </li>
 <li>
 Advanced leave policies
 </li>
 <li>
 Flexible benefits
 </li>
 </ul>
 
 
</div>

Production Planner

Kraft Heinz

<div><h2 class="jobSectionHeader">Job Description
</h2>About the Position
To be the responsible for the Demand Planning/ SNOP routines and AOP budget of the commercial units in Turkey. Lead the forecasting cycle with Commercial &amp; Marketing &amp; Finance teams. Been a focus point for long and short term demand discussion to drive sales in the right direction. Owner of the forecast accuracy and BIAS KPIs as well an enabler for Top Line results to be materialized.
Key Accountabilities
<ul><li>Lead SNOP (forecasting) cycle with Commercial &amp; Marketing and Finance teams.
</li><li>Ensure collaboration within supply chain and commercial teams in demand planning operations.
</li><li>Identify demand forecast risks and develop effective mitigation plans.
</li><li>Develop demand plan based on business trends and demand patterns.
</li><li>Analyze and troubleshoot demand related issues in a timely and accurate manner.
</li><li>Assist in developing annual budgets and cost-effectiveness initiatives.
</li><li>Maintain training materials and organize trainings to team members.
</li><li>Follow and enforce company rules and regulations.
</li><li>Develop routine and ad-hoc demand related reports for management.
</li><li>Schedule demand review meetings with management on regular basis.
</li><li>Owner of Forecast Accuracy and BIAS KPIs and maintain demand planning processes to improve forecast accuracy.
</li><li>Work with multifunctional team to plan, coordinate and execute demand planning activities.
</li><li>Update forecasts for new products, seasonal products, discounts, promotions.
</li><li>Coordinate with inventory team to monitor and maintain optimal inventory levels.
</li></ul>Requirements
<ul><li>Degree in Engineering or Business Management is preferable
</li><li>1-3 years working experience in demand roles
</li><li>English level &ndash; advanced
</li><li>SAP knowledge is a plus
</li><li>Ability to risk assess and make decisions
</li><li>Work as a Team, team routines, engage with peers' and stakeholders, absorbs feedback to improve.
</li><li>Inspire Excellence, use techniques, action-oriented, getting things done
</li><li>We Own It, focused, task orientation
</li><li>Communication and Interpersonal Skills
</li><li>Analytical and problem-solving ability.
</li><li>Detail-oriented
</li><li>Ability to lead and motivate the team
</li><li>Persistence and ability to influence others
</li><li>The ability to facilitate change
</li></ul>What we offer you
<ul><li>A fast career track like only few other companies can match.
</li><li>Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action!
</li></ul>About Us
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We&rsquo;re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
No matter the brand, we&rsquo;re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we&rsquo;re transforming the food industry with bold thinking and unprecedented results. If you share our passion &ndash; and are ready to create the future, build a legacy, and lead as a global citizen &ndash; there&rsquo;s only one thing to do join our table and let&rsquo;s make life delicious!
Our Culture of Ownership, Meritocracy and Collaboration
We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level &ndash; from entry-level intern to senior leader &ndash; to own their work. We share a responsibility to think like Owners &ndash; to be mindful of the collective and sustained success of Kraft Heinz &ndash; which we apply to every situation, every day.
As part of Kraft Heinz, you're supported to grow and achieve. You&rsquo;re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level &ndash; and you&rsquo;ll be rewarded. You&rsquo;re given opportunities to leave a mark and build a legacy. But you won&rsquo;t do it alone. You&rsquo;re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress
Employee Candidate Privacy Notice https //www.heinz.eu/turkey-candidate-privacy-policy
 
 
We are proud to be a Great Place to Work certified company. Click to view our certificate
 
Kraft Heinz T&uuml;rkiye: Gıda Lideri, &Ccedil;alışan Odaklı K&uuml;lt&uuml;r ve S&uuml;rd&uuml;r&uuml;lebilirlik
<h2 class="jobSectionHeader">Location(s)
</h2>Istanbul Branch 
 
 
Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .</div>

Demand Planner

ulrich medical

<div><div>Angestellt (Vollzeit) - m / w / d</div>
<div></div><div>09.03.2026
</div><div>Job-Nummer: req312</div>
<div>Bei ulrich medical begeistern wir uns f&uuml;r die Gesundheit und die Lebensqualit&auml;t von Menschen. Teilen Sie unsere Leidenschaft f&uuml;r Medizintechnik und widmen Ihre Energie gerne der Entwicklung und Vermarktung innovativer Produkte? Dann kommen Sie zu ulrich medical. Es erwartet Sie ein Unternehmen, in dem der Mensch im Mittelpunkt steht und Teamgeist gelebt wird, ein dynamisches Umfeld mit vielen M&ouml;glichkeiten sich beruflich und pers&ouml;nlich weiterzuentwickeln.
</div><div><h2 class="jobSectionHeader">Hier sind Sie gefragt</h2>
<ul><li>Sie erstellen eine rollierende Absatz- und Demandplanung auf Basis historischer Verkaufszahlen, Trends und saisonaler Schwankungen und legen damit die Grundlage f&uuml;r Bestands-, Produktions- und Kapazit&auml;tsplanungen entlang der Supply Chain.</li><li>
Mithilfe moderner Analyseverfahren und Tools werden zuk&uuml;nftige Absatzentwicklungen bewertet, Abweichungen fr&uuml;hzeitig erkannt und passende Ma&szlig;nahmen abgeleitet. Dabei nutzen Sie statistische Forecast-Methoden und entwickeln Prognosemodelle kontinuierlich weiter.</li><li>
In enger Zusammenarbeit mit dem Vertrieb werden Planungen plausibilisiert und an Marktver&auml;nderungen, Portfolioanpassungen und konkrete Kundenbedarfe angepasst. Sie koordinieren hierzu regelm&auml;&szlig;ige Abstimmungen im Rahmen des Sales &amp; Operations Planning (S&amp;OP) bzw. Integrated Business Planning (IBP).</li><li>
Sie &uuml;berf&uuml;hren die Absatzplanung in das ERP-System, pr&uuml;fen die Machbarkeit mit Produktion, Einkauf und Supply Chain und moderieren Abstimmungen zu Planabweichungen und Zielkonflikten. Dabei stellen Sie die Datenqualit&auml;t und Konsistenz der Planungsparameter sicher (z. B. Forecast, Sicherheitsbest&auml;nde, Planungshorizonte).</li><li>
Sie messen und reporten relevante Kennzahlen zur Absatz-, Bestands- und Forecast-Performance und verbessern kontinuierlich die Forecast-Qualit&auml;t. Typische Kennzahlen sind z. B. Forecast Accuracy, Forecast Bias, Service Level und Bestandsreichweiten.</li><li>
Sie wirken aktiv bei der Einf&uuml;hrung und Weiterentwicklung des Planungssystems SAP Integrated Business Planning (IBP) mit und bringen Anforderungen aus dem Demand Planning in die System- und Prozessgestaltung ein.</li></ul>
</div><div><h2 class="jobSectionHeader">Das bringen Sie mit</h2>
<ul><li>Sie verf&uuml;gen &uuml;ber ein abgeschlossenes Studium im Bereich Betriebswirtschaft, Wirtschaftsingenieurwesen, Supply Chain Management, Logistik, Produktionsmanagement oder einer vergleichbaren Fachrichtung.</li><li>
Mehrj&auml;hrige Erfahrung im Demand Planning, in der Produktionsplanung, Disposition, im Supply Chain Management oder an vertriebsnahen Schnittstellen ist von Vorteil.</li><li>
Sie arbeiten sicher mit ERP-Systemen (z. B. Microsoft Dynamics NAV, SAP S/4HANA, SAP IBP) und verf&uuml;gen &uuml;ber sehr gute Excel-Kenntnisse; Erfahrung im Umgang mit Power BI ist von Vorteil.</li><li>
Sie &uuml;berzeugen durch ausgepr&auml;gte analytische F&auml;higkeiten, hohe Zahlenaffinit&auml;t, strukturiertes und eigenverantwortliches Arbeiten sowie ein hohes Prozess- und Systemverst&auml;ndnis. Idealerweise haben Sie bereits Erfahrung mit Planungs- und Forecasting-Tools (z. B. SAP IBP, APO, Anaplan oder vergleichbare Systeme).</li><li>
In der Zusammenarbeit &uuml;berzeugen Sie durch klare Kommunikation, adressatengerechte Aufbereitung komplexer Themen und hohe Zuverl&auml;ssigkeit sowie Eigeninitiative bei der Weiterentwicklung von Prozessen und Methoden.</li><li>
Sie arbeiten gerne bereichs&uuml;bergreifend und bringen ein gutes Verst&auml;ndnis f&uuml;r Zusammenh&auml;nge zwischen Vertrieb, Produktion, Einkauf und Supply Chain mit.</li><li>
Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift runden Ihr Profil ab.</li></ul>
</div><div><h2 class="jobSectionHeader">Das bieten wir Ihnen</h2>
Freuen Sie sich &uuml;ber einen zukunftssicheren Arbeitsplatz an einem modernen Standort mit attraktiver Verg&uuml;tung. Als familienfreundliches Unternehmen legen wir Wert darauf, dass Sie Ihre beruflichen und privaten Ziele vereinbaren k&ouml;nnen und sich im Unternehmen wohlf&uuml;hlen. Dies unterst&uuml;tzen wir neben flexibler Arbeitszeitgestaltung durch vielf&auml;ltige Sozialleistungen, gesunde Verpflegung und Events abseits des Arbeitsalltags.
</div><div><div><div><div><h2 class="jobSectionHeader">Wir haben Ihr Interesse geweckt?</h2>
<div>Dann w&uuml;rden wir Sie gerne kennenlernen! Bewerben Sie sich einfach und komfortabel direkt &uuml;ber unser Online-Bewerbungsformular.</div></div></div></div></div></div>

Horizon Auto Logistics

<div>Position Summary:
The Operations Planner in Logistics is responsible for coordinating and optimizing the movement of goods through the supply chain, from the point of origin to the destination. This role involves planning and scheduling shipments, managing inventory levels, ensuring efficient warehouse operations, and collaborating with various stakeholders to meet customer demands and business objectives.
Essential Duties and Responsibilities:<ul><li>
Plans the daily working operations and coordinates with service provider jobs to be done.
</li><li>Daily reports of work orders done vs planned and service provider performance.
</li><li>Creates and assesses key performance indicators to track company performance.</li><li>
Coordinates with carriers, freight forwarders, and other logistics providers.</li><li>
Monitors inventory levels and manage stock replenishments to maintain optimal inventory levels and avoid stockouts or overstock situations.</li><li>
Coordinates warehouse activities, including receiving, storage, and shipping of goods.
</li><li>Analyses logistics data, including shipping costs, transit times, and delivery performance, to identify trends and opportunities for improvement.</li><li>
Creates and manages schedules for inbound and outbound shipments, ensuring alignment with production schedules and customer requirements.</li><li>
Maintains relationships with logistics service providers, negotiating contracts and rates, and ensuring compliance with service level agreements.</li><li>
Addresses and resolves issues related to transportation delays, inventory discrepancies, and other logistics challenges. Implement corrective actions to prevent recurrence.</li><li>
Prepares and presents regular reports on logistics performance, including key metrics such as on-time delivery, shipping costs, and inventory turnover.</li><li>
Ensures all logistics activities comply with relevant regulations, company policies, and industry standards.</li><li>
Identifies and implements process improvements to enhance logistics efficiency, reduce costs, and improve service levels.</li><li>
Works closely with other departments, including procurement, production, and customer service, to ensure seamless logistics operations and support business objectives.</li></ul>
Requirements:
Education and/or Work Experience:
<ul><li>At least 3 years of working orders planning in the logistics field.</li><li>
High Scholl Diploma.
</li><li>Bilingual in Turkish/English desired.</li></ul>
Competencies/Qualifications (Knowledge, Skills and Abilities):
<ul><li>Excellent planning and organizational skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Proficiency in logistics software and tools (e.g., TMS, WMS, ERP systems).</li><li>
Effective communication and interpersonal skills.</li><li>
Ability to work under pressure and meet tight deadlines.</li><li>
Detail-oriented with a focus on accuracy.</li><li>
Strong negotiation skills.</li><li>
Familiarity with logistics regulations, industry standards, and best practices. Understanding of transportation modes, carrier networks, and inventory management principles.</li></ul></div>

Operations Planner - Haydarpasa

Medsien Inc.

<div>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Product Support Specialist to join our team of talented and inspiring colleagues in a fast-paced environment. 
 
As a Product Support Specialist, you will play a crucial role in establishing strong connections between our product and users. Collaborating closely with Product, Engineering and steakholders, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly gain invaluable insights into the specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

As a Product Support Specialist, you will:
<ul>
<li>Provide product support to B2B clients by addressing product-related questions and technical issues,</li>
<li>Track and manage support tickets, ensuring timely updates and resolution,</li>
<li>Ensure a healthy communication line among teams,</li>
<li>Collaborate with Operations, Product and Engineering to enhance customer experience,</li>
<li>Help communicate product updates and strategy with internal stakeholders and executives.</li>
</ul>
Requirements:
<ul>
<li>Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.</li>
<li>Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.</li>
<li>Strong multitasking skills with the ability to manage multiple priorities simultaneously.</li>
<li>Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.</li>
<li>Experience with B2C products and working with end users.</li>
<li>Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.</li>
<li>Bachelor's degree.</li>
<li>Excellent English skills, both written and verbal.</li>
<li>Residence in Istanbul city center.</li>
<li>0-2 years of experience in product operations, product support, or a closely related role working closely with product and engineering teams is a strong nice to have.</li>
</ul>
For this position, we offer:
<ul>
<li>competitive USD salary,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
Please bear in mind that:
<ul>
<li>This position's work hours are 14:00-22:00 during work days.</li>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.</li>
<li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
Our Process

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!

Please visit the below links for GDPR details:

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</div>

Product Support Specialist

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