director of first impressions (aka program admin)

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director of first impressions (aka program admin) Jobs in Boston

lead technical program manager Jobs in Boston

lead technical program manager

portfolio manager

program manager

ALTEN

<div><div><p>We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life&mdash;from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.</p>
<p>
As part of the global ALTEN Group&mdash;57,000+ engineers in 30 countries&mdash;we deliver across the entire product development cycle, from consulting to full project outsourcing.</p>
<p>
When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.</p></div><br>
<p></p>
<p>
As Senior Technical Program Manager you will be responsible for;</p>
<ul>
<li><div>Drive execution of a complex, multi‑phase advanced robotics program spanning hardware, embedded software, applied AI/ML, and system integration workstreams.</div>
</li><li><div>Serve as the central interface across engineering, applied science, and operations teams to ensure alignment, prioritization, and successful delivery of program milestones.</div>
</li><li><div>Translate technical architecture decisions, research outcomes, and engineering risks into clear execution plans, schedules, and measurable deliverables.</div>
</li><li><div>Lead cross‑functional reviews including architecture evaluations, design critiques, and risk assessments with senior technical stakeholders.</div>
</li><li><div>Develop and maintain integrated master schedules, identifying critical path dependencies, schedule risks, and resource constraints across multiple concurrent workstreams.</div>
</li><li><div>Manage program execution using Agile methodologies, including backlog structuring, sprint planning, and performance tracking through metrics such as velocity and burndown.</div>
</li><li><div>Build and maintain program dashboards and reporting frameworks that provide visibility into schedule performance, financials, and overall program health.</div>
</li><li><div>Utilize data‑driven approaches to guide decision‑making, including defining KPIs, analyzing trends, and communicating insights to leadership.</div>
</li><li><div>Apply modern tools and automation techniques to improve program efficiency, including AI‑augmented workflows for reporting, documentation, and knowledge management.</div>
</li>
</ul><p><b>Qualifications;</b></p>
<ul>
<li><div>Bachelor's degree in Engineering, Computer Science, or a related technical discipline; advanced degree preferred.</div>
</li><li><div>8+ years of Technical Program Management experience, including 3+ years supporting complex hardware/software integrated programs.</div>
</li><li><div>Strong technical background with the ability to engage in system architecture discussions spanning hardware, software, and firmware domains.</div>
</li><li><div>Familiarity with AI/ML‑enhanced program management techniques, including use of generative AI tools and knowledge management systems.</div>
</li><li><div>Expertise in Agile program execution using tools such as Jira, including backlog management, sprint planning, workflow configuration, and reporting.</div></li></ul><br>
<p></p>
<p>
</p><p><b>Salary Range: $170,000 - $210,000</b></p>
<p><b>
Location: Onsite in North Reading, MA</b></p>
<p>
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience</p><p></p><div><p><br>
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.</p>
<p><b><i>
Please beware of job seeker scams and see this </i></b><b><i>important notice</i></b><b><i> on our careers page for more information about our recruiting process.</i></b></p>
<p><b>
Compliance Notice: </b>Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>
<p><b>
Drug Screening Requirement: </b>As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.</p></div></div>

Senior Technical Program Manager

Manulife

<div><p>We are seeking a passionate and experienced Technical Program Manager to join our team and lead the delivery and ongoing optimization for key strategic growth initiatives in the new business and underwriting domains.
</p><p>The ideal candidate will have a strong technical background and a deep understanding of customer-centric product development. In this role, you will be responsible for communicating effectively with business stakeholders, gathering business requirements, and translating them into actionable technical stories for the development team. As the Technical Program Manager, you will ensure that the squad adheres to agile practices, including conducting regular ceremonies such as sprint planning, reviews, and retrospectives. Your leadership will be crucial in driving innovation and maintaining a seamless communication experience for our customers.
</p><p><b>Position Responsibilities:
</b></p><ul><li><p>Accountable for all technical delivery on the platform enabling technology and business objectives as well as the ownership of vendor relationships including understanding and influencing the vendor roadmaps to support strategic initiatives.
</p></li><li><p>Supporting business in preparing business cases or BoW exercises
</p></li><li><p>Managing stakeholder/sponsor expectations and ensuring project delivery
</p></li><li><p>Preparing and communicating all project-related plans (project, quality, communication)
</p></li><li><p>Monitoring and reporting status to stakeholders throughout the program lifecycle
</p></li><li><p>Managing and communicating project milestones (scope, cost, time)
</p></li><li><p>Lead the technical evaluation and implementation of various New Business and Underwriting Applications.
</p></li><li><p>Coordinating with vendors to integrate their products with our internal solutions and negotiating scope of work for given initiatives
</p></li><li><p>Coordinating with teams across locations to develop IT project release roadmap/plan
</p></li><li><p>Managing multiple workstreams/country teams and overseeing SDLC for end-to-end delivery
</p></li><li><p>Setting guidelines to ensure deliverables follow Manulife standards
</p></li><li><p>Ensuring creation of all projects deliverable documents (e.g., data mapping, test cases, test plan, system delivery plan, handover)
</p></li><li><p>Partner with various internal functions (e.g., Technology, New business, Underwriting, Sales, Operations) to understand their workflows and tailor solutions for optimal use
</p></li><li><p>Develop and maintain strong relationships with vendor support teams for timely resolution of technical issues
</p></li><li><p>Ability to simplify/reduce/negotiate work needed with vendors and manage external partner&rsquo;s tracking and backlog (technical analysis of backlog)
</p></li><li><p>Builds relationships with external technology vendors, ensuring effective collaboration, delivery of services, and alignment to contractual agreements.
</p></li></ul><ul><li><p>Brings an innovative approach to improving and elevating technology solutions and enablers
</p></li></ul><p><b>What we are looking for
</b></p><ul><li><p>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).
</p></li><li><p>At least 10+ years IT industry experience
</p></li><li><p>At least 5 years of in-depth project/program management experience
</p></li><li><p>5+ years of experience in a technical lead, technical program manager, technical product owner, platform owner or similar role
</p></li><li><p>Experience leading complex, large IT system rollouts in financial institutions
</p></li><li><p>Skilled in managing senior stakeholders and IT steerco
</p></li><li><p>Solid understanding of life insurance industry workflows and processes, particularly relevant to the products being used
</p></li><li><p>Excellent communication, collaboration, negotiation and interpersonal skills
</p></li><li><p>Ability to translate business needs into effective solutions
</p></li><li><p>Experience with program and agile delivery methodologies
</p></li><li><p>Proficiency in troubleshooting and problem-solving
</p></li><li><p>Excellent presentation, communication, and interpersonal skills
</p></li><li><p>Fast learner, able to acquire new technology quickly
</p></li><li><p>Excellent analytical and problem-solving skills
</p></li></ul><p><b>Preferred Qualifications:
</b></p><ul><li><p>Experience with Azure, AKS on Azure
</p></li><li><p>Experience with cloud platforms (e.g., AWS, Azure)
</p></li><li><p>Experience with DevOps principles and tools
</p></li><li><p>Experience with version control systems (e.g., Git)
</p></li><li><p>Experience with project tracking software (e.g Jira and Planview)
</p></li><li><p>Experience with Agile methodologies
</p></li></ul><p><b><i>When you join our team:
</i></b></p><ul><li><p>We&rsquo;ll empower you to learn and grow the career you want.
</p></li><li><p>We&rsquo;ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
</p></li><li><p>As part of our global team, we&rsquo;ll support you in shaping the future you want to see.
</p></li></ul><p></p><p><i>If you are applying to this role in Massachusetts, please note the salary range is $127,330 - $236,470 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
</i></p><p></p><p>The role being advertised is an existing vacancy.
</p><p></p><p><b>About Manulife and John Hancock
</b></p><p></p><p>Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
</p><p></p><p><b>Manulife is an Equal Opportunity Employer
</b></p><p></p><p>At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
</p><p></p><p>It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .
</p><p></p><p><b>Referenced Salary Location
</b></p>Boston, Massachusetts
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Working Arrangement
</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Hybrid
<p></p><p><b>Salary range is expected to be between
</b></p>$127,330.00 USD - $236,470.00 USD
<p></p><p>Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
</p><p></p><p>Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&amp;D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
</p><p></p><p>We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .
</p><p></p><p>Know Your Rights <b>I </b><b>Family &amp; Medical Leave </b><b>I </b><b>Employee Polygraph Protection </b><b>I </b><b>Right to Work </b><b>I </b><b>E-Verify
</b></p><p></p>Company: John Hancock Life Insurance Company (U.S.A.)</div>

Lead Technical Program Manager

Road Scholar Educational Travel

<div><p>Road Scholar is the nonprofit world leader in educational travel for older adults. Our mission is to inspire adults to learn, discover, and travel. With thousands of programs across the globe - including in-person, online, and on the water - we believe curiosity is the key to a well-lived life.</p>
<p>
At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.</p>
<p>
In addition, we are dedicated to being an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.</p>
<p><b><i>
About the role...</i></b></p>
<p>
Are you passionate about aging well, lifelong learning, and challenging ageism? Do you bring strong experience managing online programs and a desire to create meaningful educational experiences for older adults? This role offers the opportunity to combine purpose with impact.</p>
<p>
The <i>Age Well Manager, Program Resources</i> position oversees the educational content and project management of Road Scholar&rsquo;s portfolio of online programs, ensuring timely development and delivery within budget and quality standards. They collaborate across teams to create engaging, high-quality content, manage instructor vetting, training, and scheduling, and support workflows for marketing and partnership initiatives.</p>
<p>
The primary focus of this position is to develop and deliver online content for Road Scholar&rsquo;s Age Well series&mdash;an initiative that fosters open, thoughtful conversations about aging, challenges ageism, and supports lifelong learning. Age Well programs are designed to be candid, uplifting, and grounded in wisdom rather than worry, helping participants navigate later life with perspective, resilience, and curiosity.</p>
<p>
This role is ideal for someone who is passionate about aging well and supporting older adults, while also bringing strong organizational, project management, and collaboration skills to a virtual learning environment.</p>
<p><i>
Road Scholar offers a remote work environment. The compensation range for this exempt level salaried position is $67,000 - $80,000 based on experience.</i></p>
<p><b><i>
In this role, you will...</i></b></p>
<ul>
<li>Oversee the management and scheduling of Road Scholar's online program calendar, ensuring programs align with organizational goals and quality standards.</li>
<li>Develops and administers online programs, overseeing instructor selection, budgeting, and program logistics to ensure quality, accessibility, and participant satisfaction.</li>
<li>Supervises and supports staff responsible for developing, scheduling, and delivering online programs.</li>
<li>Collaborates across departments to plan, execute, and enhance Road Scholar's portfolio of online programs.</li>
<li>Monitors and evaluates participant feedback, identifies quality concerns, and resolves issues promptly, escalating when necessary.</li>
<li>Utilizes software applications and platforms&mdash;including Zoom, Salesforce, and MicroStrategy, to support the creation, management, and delivery of online programming; manage program submissions; review quality metrics; and analyze participant and program data to enhance overall participant experiences.</li>
<li>Identifies and implements opportunities for new content, formats, and strategies to expand and enrich Age Well and other online offerings.</li>
<li>Supports the development and refinement of internal processes and workflows related to online program delivery.</li>
<li>Partners with subject matter experts in aging, health, wellness, caregiving, and related fields to develop relevant, inclusive, and impactful programming.</li>
<li>Serves as Moderator and/or Zoom Producer for online programs as needed.</li>
<li>Participates in special projects and initiatives within the Resources Department as assigned.</li>
</ul>
<p><b><i>We're seeking...</i></b></p>
<ul>
<li>Experience in gerontology, aging services, public health, social work, psychology, adult education, or related fields focused on lifespan wellbeing and older adult populations preferred.</li>
<li>Demonstrated interest in or commitment to issues related to aging, ageism, caregiving, longevity, or later-life transitions.</li>
<li>Candidates with an established professional network in the aging, wellness, or lifelong learning communities who can identify and cultivate diverse new program opportunities are strongly preferred.</li>
<li>Bachelor&rsquo;s Degree preferred or equivalent experience</li>
<li>Organized professional with 3&ndash;4 years of relevant experience in program management, education, content development, or related fields</li>
<li>Proficiency in Zoom or other online learning software</li>
<li>Experience in a fast-paced, evolving business environment</li>
<li>Experience with project/account management necessary</li>
<li>Excellent customer service skills</li>
<li>Analytical skills and high attention to detail essential</li>
<li>Excellent verbal/written communication, interpersonal, and problem-solving skills</li>
<li>Proactive, motivated, flexible, and creative individual with the ability to work collaboratively in a multi-functional team environment</li>
<li>Comfortable navigating gray areas and adapting to evolving business needs</li>
<li>Some travel, evening, and weekend work required</li>
</ul>
<p><b>For serious consideration, please submit a cover letter along with your resume telling us why you're interested in this Age Well Manager position.</b></p>
<p><b><i>
Why join the Road Scholar Team...</i></b></p>
<p>
We offer a competitive compensation and benefits package!</p>
<ul>
<li>Medical, Dental and Vision Insurance (with a substantial employee subsidy!)</li>
<li>403(b) Retirement Plan with a company match of 5% after 1 year of employment!</li>
<li>Up to 20 days of PTO annually, accrued every payroll cycle</li>
<li>Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!</li>
<li>A generous employee discount on our programs</li>
<li>As a Road Scholar employee, you can opt-in to receive an IATA membership</li>
<li>We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities</li>
<li>That&rsquo;s right, we&rsquo;re fully remote!</li>
<li>To learn more about our benefits offerings, check us out at https://www.roadscholar.org/careers/</li>
</ul>
<p><b><i>Equal Opportunity Employer</i></b></p>
<p><i>
Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.</i></p>
<p><b><i>
Cybersecurity</i></b></p>
<p><i>
At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.</i></p></div><p></p>

Age Well Manager, Program Resources

Vertex Pharmaceuticals

<div>Job Description:
<p>
The Project Manager is a role within the Technology Program Management Office reporting directly to the Senior Director Portfolio Manager. The Project Manager will have execution delivery responsibilities. Building on the current strategy, the team will design, develop and deliver an implementation program. The Project Manager will be charged with hands-on management of all PMO activities and ensuring accurate status reporting across all workstreams and driving the project outcomes.</p><div></div><div><br>
The Project Manager is required to have relevant PMO-related experience. This experience will be critical in understanding both the process challenges and the technology being implemented, which will help the Project Manager facilitate successful delivery outcomes.</div><div></div><div><br>
The Project Manager will work closely with the cross-functional team. The Project Manager will ensure that the project is in alignment with other inter-dependent projects, programs and stakeholders.
</div><p>The Project Manager will be responsible for hands-on execution. This includes responsibility for:</p><ul><li>
Program and Workstream Governance</li><li>
Scope Management</li><li>
Schedule Management</li><li>
Resource Management</li><li>
Financial Management</li><li>
Risk and Issue Management (including cross-functional impact assessment/mitigation)</li><li>
Dependency Management (both within the program and externally)</li><li>
Integration Management</li><li>
Stakeholder Management</li><li>
Communications and Change Management</li><li>
Business Adoption and Acceptance / Client Satisfaction</li></ul><div>
The Project Manager should expect to be heavily involved in presenting and monitoring status, anticipating challenges, unblocking issues, managing dependencies and providing business sponsor and stakeholder transparency for the program through accurate and timely management reporting. The Project Manager may also be responsible for collaboration with project managers from external consulting teams to ensure successful joint outcomes and accurate management reporting.</div><p></p><div><b><br>
Required Knowledge, Skills and Experience:</b></div><div>
Knowledge and Experience</div><ul><li>
A minimum of 8 years of experience in Project Management</li><li>
Demonstrated proficiency in managing large-scale, complex projects</li><li>
Training and experience in Agile practices</li></ul><div>
Leadership</div><ul><li>
Demonstrated leadership presence and drive</li><li>
Excellent presentation skills and ability to clearly and succinctly express ideas</li></ul><ul><li>
Experience facilitating project meetings and effectively and respectfully holding team members accountable for status, deliverables and the timely escalation of blockers</li><li>
Unfailing commitment to representing project status in an accurate and timely manner, weekly or in near real time when changes occur</li><li>
Successful track record of managing collaborative projects with vendors and packaged software</li></ul><div>
Collaboration</div><ul><li>
Exemplify a highly collaborative mindset and actively facilitate team communication</li><li>
Build strong relationships with peers and colleagues across the Technology organization, and with key business clients</li></ul><ul><li>
Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingencies</li><li>
Communicate status, risks and issues in a direct and timely manner</li><li>
Escalate issues in a manner that is effective and direct</li></ul><div>
 Innovation
</div><ul><li>Demonstrate an analytical, objective, and strategic mindset and a drive to learn new technologies</li><li>
Analyze processes and systems, identifying potential for change</li><li>
Possess an understanding of technology solutions implemented in the past</li></ul><div></div><div><br>
Skills/Tools</div><ul><li>
Excellent communication skills, both verbal and written</li><li>
Experience practicing project feature prioritization and backlog grooming methods</li><li>
Experience with Project and Portfolio Management (PPM) tools and reports</li><li>
Demonstrate ability to accurately track and forecast financials and provide accrual information to Finance</li><li>
Understanding of the principles of finance and cost benefit analysis (e.g., capitalized, amortized and expensed costs, opportunity costs, soft and hard dollar benefits, payback, ROI, ROE, NPV, etc.)</li></ul><div></div><div><b><br>
Preferred Knowledge, Skills and Experience:</b></div><ul><li>
Biopharmaceutical or biotechnology experience</li><li>
Experience with high-growth stage companies</li><li>
Agile CSM, PSM or similar certification and hands-on experience</li><li>
PMP or Prince2 certification</li></ul><div><b>
Contract Length:</b> Through the end of the year</div>
Pay Range:
<div>
$90/hr - $100/hr.</div>
Shift/Hours:
<div>
Monday - Friday</div>
Requisition Disclaimer:
<p>
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (&ldquo;Vertex&rdquo;). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements</p><div></div><div><br>
By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex&rsquo;s Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners</div><div>
(collectively, &ldquo;Atrium Alerts&rdquo;). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium &amp; Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com.</div><div></div><p><br>
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.</p><div></div><div><b><br>
No C2C or Third-Party Vendors</b></div></div><div></div>

Technical Project Manager (Contract)

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-3657</div></div><br>
<div><div>Location:</div><div>
21 27 Burlington Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Operations</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Hybrid: 2-3 days onsite/week</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$129,400.00 - $145,100.00 per year</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>Reporting to the Associate Director of Operations, the Technical Lead plays a central role in advancing DFCI's clinical informatics priorities by owning the execution of a portfolio of high-impact programs and projects.
<br>
<br>
This role provides technical leadership and strong program management across multiple concurrent initiatives&mdash;setting direction, building roadmaps, aligning stakeholders, and ensuring reliable delivery against institutional goals and timelines. The Technical Lead brings strategic thinking and a continuous-improvement mindset, translating complex needs into measurable outcomes while communicating effectively with both technical and non-technical audiences.
<br>
<br>
The Technical Lead partners closely with engineering, analytics, clinical, operational, and vendor teams to evaluate technical options, identify and mitigate risk, and drive sound architecture and implementation decisions.
<br>
<br>
The role oversees end-to-end delivery of health IT initiatives such as EHR implementations, interoperability/API integrations, and custom software application delivery.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><br>
Primary Duties and Responsibilities:</p><ul><li><b>
Project and Program Management</b>: Lead a portfolio of clinical informatics programs and projects from intake through delivery, translating institutional priorities into roadmaps, project plans, milestones, and measurable outcomes.</li><li><b>
Stakeholder Engagement</b>: Drive cross-functional execution with matrixed teams and diverse stakeholders (clinical, operational, IT, analytics), ensuring alignment, accountability, and timely delivery within scope and budget.</li><li><b>
Technical Expertise</b>: Provide technical leadership for health IT and interoperability efforts, partnering with engineering to assess feasibility, manage technical risk, and guide architecture/design decisions (e.g., Epic, FHIR, HL7, HIE integrations).</li><li><b>
Communication</b>: Own program governance and communications, including stakeholder engagement, meeting cadence, dependency management, and executive-ready status reporting.</li><li><b>
Strategic Thinking</b>: Proactively identify, document, and escalate risks, issues, and tradeoffs; make sound day-to-day decisions while surfacing strategic decisions to senior leadership as needed.</li><li><b>
Vendor Selection</b>: Lead vendor evaluation and selection activities and manage vendor performance across multiple concurrent engagements, contracts, deliverables, and timelines.</li><li><b>
Continuous Learning</b>: Enable continuous improvement by standardizing delivery practices, improving workflows/quality outcomes, and identifying opportunities to enhance systems, processes, and user experience.</li></ul><p>
Knowledge, Skills and Abilities:</p><ul><li><b>
Deep clinical informatics and technical expertise: </b>Strong foundation in clinical informatics and software best practices, including EHR/clinical data, system integration, application support, networking, and information security; comfortable operating in regulated clinical environments.</li><li><b>
Program and project delivery excellence: </b>Demonstrated ability to lead complex, multithreaded initiatives using sound project management methodologies, tools, and disciplined execution (planning, scheduling, prioritization, and attention to detail).</li><li><b>
Exceptional communication and stakeholder leadership: </b>Skilled at translating between technical and clinical audiences, engaging stakeholders effectively, aligning diverse perspectives, and driving change through.</li><li><b>
Ownership, judgment, and problem solving: </b>High degree of accountability for outcomes; strong analytical thinking, decision-making, and ability to adapt in fast-paced environments while inspiring teams toward shared goals.</li><li><b>
Mission-driven growth mindset: </b>Passion for improving the lives of patients and families, coupled with curiosity and commitment to continuous learning and professional development.</li></ul><p>
Minimum Job Qualifications:</p><ul><li>
Bachelor's degree in STEM field; Biology, Chemistry, Computer Science, Engineering, Information Technology or a related technical field required.</li><li>
Master's degree in Health Informatics or related technical field preferred.</li><li>
5 years of relevant technical experience with progressively increasing responsibility required.</li></ul><p>
License/ Certification/Registration Required:</p><ul><li>
None</li></ul><p>
Supervisory Responsibilities:</p><ul><li>
None</li></ul><p>
Patient Contact:</p><ul><li>
None</li></ul><p>
Special Working Conditions:</p><ul><li>
None</li></ul><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$129,400.00 - $145,100.00</div></div></div><p></p>

Technical Lead, Clinical Informatics

Port.io

<div>
 <strong>
  About Port
  <br/>
  <br/>
 </strong>
 At
 <strong>
  Port.io
 </strong>
 , we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
 <br/>
 <br/>
 We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
 <br/>
 <br/>
 My combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
 <br/>
 <br/>
 As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
 <br/>
 <br/>
 Port is growing fast, and we're looking for a
 <strong>
  Product Marketing Manager, Customer References
 </strong>
 to build the engine that turns customer success into Port's most powerful go-to-market asset.
 <br/>
 <br/>
 You are passionate about customer storytelling and thrive in ambiguity. You know how to identify the right customer voices, build trust with senior stakeholders, and translate complex technical outcomes &mdash; reduced onboarding time, faster provisioning, improved developer experience &mdash; into narratives that resonate with engineering leaders and platform teams. Reporting to the Head of Product Marketing, you&rsquo;ll own Port's customer reference and advocacy program end-to-end, producing the proof points that accelerate deals, build market credibility, and demonstrate the real-world value of Port's platform.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Reference Program
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build and scale Port's customer reference program, including a structured database of referenceable customers, advocates, and proof points segmented by use case, industry, company size, and persona
  </li>
  <li>
   Partner with Sales and Customer Success to identify and cultivate customer champions at strategic accounts
  </li>
  <li>
   Develop tiered reference tracks &mdash; reference calls, case studies, event speakers, advisory participation &mdash; matched to sales stage and buyer need
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Storytelling &amp; Content
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead production of high-impact customer content: written case studies, video testimonials, one-pagers, ROI spotlights, blog posts, webinars, social proof snippets, and more.
  </li>
  <li>
   Interview customers and translate technical outcomes into compelling narratives for engineering leaders, platform teams, DevOps practitioners, and executive stakeholders
  </li>
  <li>
   Maintain a library of use-case-specific proof points that Sales, SDRs, and Product Marketing can pull from at any stage of the funnel
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales Enablement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Equip Sales and SDR teams with reference assets tailored to deal stage, vertical, use case, and objection type
  </li>
  <li>
   Integrate customer evidence into core messaging, pitch decks, and competitive materials
  </li>
  <li>
   Track asset usage and sales feedback to continuously improve content quality and relevance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Advocacy &amp; Engagement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategically recruit, nurture, and manage customer advocates, maintaining an ongoing engagement cadence
  </li>
  <li>
   Coordinate customer participation in webinars, conferences, press opportunities, and Port-hosted events &mdash; from sourcing to speaker prep and execution
  </li>
  <li>
   Collaborate on high-impact customer programs including the Customer Advisory Board (CAB), Customer Summit, and other strategic customer-facing initiatives &mdash; contributing to agenda development, customer recruitment, and content that reflects the voice of the customer
  </li>
  <li>
   Serve as a trusted advisor to cross-functional teams on how to leverage customer stories for maximum impact
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Data &amp; Market Intelligence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own Port's anonymized customer usage data as a strategic asset &mdash; analyzing customer cohorts, use cases, product usage patterns, surveys, and behavioral signals
  </li>
  <li>
   Distill data streams into compelling storytelling: infographics, benchmark reports, and other collateral for thought leadership, awareness campaigns, and sales proof points
  </li>
  <li>
   Partner with Product, Data, and Demand Generation teams to identify and package the most impactful insights for external audiences
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Measurement &amp; Optimization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and track KPIs for the reference program&rsquo;s health
   <br/>
   <br/>
  </li>
 </ul>
 Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   5+ years of experience in customer marketing, product marketing, or a related B2B marketing role
  </li>
  <li>
   Proven experience building or scaling a customer reference or advocacy program
  </li>
  <li>
   Strong storytelling instincts with excellent written and verbal communication skills &mdash; you know how to draw a compelling narrative out of a technical customer conversation
  </li>
  <li>
   Technical curiosity and comfort learning complex products; familiarity with developer tools, DevOps, platform engineering, or cloud infrastructure is a strong advantage
  </li>
  <li>
   Demonstrated ability to build relationships with enterprise customers, from practitioners to executive leaders
  </li>
  <li>
   Highly organized, self-directed, and effective in fast-moving, cross-functional environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience marketing developer tools, internal developer platforms (IDPs), DevOps platforms, or infrastructure tooling
  </li>
  <li>
   Familiarity with reference management or CRM tools (e.g., HubSpot, ReferenceEdge, Influitive)
  </li>
  <li>
   Experience supporting high-touch executive or customer marketing programs
  </li>
  <li>
   Comfort presenting to both deeply technical audiences and executive stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Port
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build something from the ground up at a company in hypergrowth
  </li>
  <li>
   Work with a product that engineering teams genuinely love &mdash; and customers who are excited to share their stories
  </li>
  <li>
   High-visibility role with direct impact on revenue and brand
  </li>
  <li>
   Collaborative, low-ego culture with strong cross-functional support
   <br/>
   <br/>
  </li>
 </ul>
</div>


Customer Marketing Manager

<div><div><div><div>Job Ref:</div><div>
JR-3720</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Administration Support/Customer Service</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Remote: occasional onsite</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$60,330.00 - $74,915.00 per year</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>This position's work location is fully remote with occasional time onsite. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).<br>
<br>
Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work still requires the application of well-established techniques, procedures, or standards.<br>
<br>
Prior scheduling experience and knowledge of EPIC is required for this position.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><b><br>
Primary Duties and Responsibilities</b></p><ul><li>
Provides operational and administrative support in the development and implementation of program functions.</li><li>
Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects.
</li><li>May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome.</li><li>
Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters.</li><li>
Assists with planning and execution of seminars, meetings, and special projects.</li><li>
Triage inquiries and provide general problem resolution related to program with appropriate level of urgency.</li><li>
Maintains and manages processes associated with varied programs, projects, and events.
</li><li>Prepares documents such as correspondence, reports, presentations, packets.</li><li>
May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts.
</li><li>Keeps all members of the team up to date with relevant program information.
</li><li>May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program.</li><li>
May work on special assignments and projects as needed.</li></ul><p><b>
Knowledge, Skills and Abilities</b></p><ul><li>
Strong written and oral communication skills.</li><li>
Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.</li><li>
Knowledge of trends, issues, and accepted practices relevant to the position.</li><li>
Excellent attention to detail skills.</li><li>
Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.</li><li>
Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.</li><li>
Excellent ability to organize, prioritize and follow-through.</li>
Ability to<li> independently a wide variety of policies/ procedures where specified guidelines may not exist.</li></ul><p><b>
Minimum Job Qualifications</b></p><ul><li>
High School Diploma required. Bachelor&rsquo;s degree preferred.</li><li>
3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required.</li></ul><p><b>
License/Certification/Registration Required: </b>None</p><p><b>
Supervisory Responsibilities: </b>No</p><p><b>
Patient Contact: </b>None</p><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$60,330.00 - $74,915.00</div></div></div><p></p>

Program Administrator

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