^program project manager - 6419102

account coordinator

marketing coordinator

program coordinator, pre-licensure programs in school of nursing Jobs in Boston

proposal manager

program manager

Smart Tech Skills LLC

<div><div><div><b>Benefits:</b></div>
<ul><li>Competitive salary</li>
</ul></div><div><div><b>Location</b><br>
Onsite: Quincy, MA<br>
<br>
<b>Experience Level</b>
</div><div>Senior Level (8+ years Project Management, 10+ years IT)<br>
</div><div><b>Position Overview</b></div>
<div>The Technical Program Manager will lead large-scale enterprise technology initiatives across EOHHS, partnering with business, architecture, infrastructure, and application teams to deliver strategic projects. This role is responsible for project planning, execution, risk management, stakeholder communication, and coordination of cross-functional technical resources to ensure successful delivery of complex IT programs.<br>
</div><div><b>Key Responsibilities</b></div>
<ul><li>Develop and manage project plans, timelines, milestones, dependencies, and deliverables.</li>
<li>Coordinate activities across project teams, technical resources, and the CTO organization.</li>
<li>Review technical and architectural documentation to ensure scalable and resilient solutions.</li>
<li>Manage project scope, risks, issues, change requests, and remediation plans.</li>
<li>Track project progress and provide regular status reporting to leadership and stakeholders.</li>
<li>Collaborate with business leaders to develop release schedules and implementation plans.</li>
<li>Lead project planning activities, including work breakdown structures, resource planning, budgets, and timelines.</li>
<li>Ensure adherence to project management standards, governance processes, and Commonwealth policies.</li>
<li>Facilitate communication between technical teams, business stakeholders, vendors, and leadership.</li>
<li>Support quality assurance, testing, change management, and deployment activities.</li>
<li>Develop project metrics, dashboards, and executive-level reporting.</li>
<li>Manage multiple concurrent projects with competing priorities and deadlines.</li>
</ul><div><b>Required Qualifications</b></div>
<ul><li>Bachelor&rsquo;s degree in Computer Science or equivalent experience.</li>
<li>10+ years of IT experience.</li>
<li>8+ years of project management experience leading projects from initiation through delivery.</li>
<li>5+ years managing large-scale enterprise IT projects.</li>
<li>Experience managing projects in both Agile and Waterfall environments.</li>
<li>Experience developing project documentation, requirements, status reports, and executive communications.</li>
<li>Experience with Jira or similar project management tools.</li>
<li>Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Visio, Outlook, and SharePoint.</li>
<li>Strong risk management, budgeting, and project governance experience.</li>
<li>Excellent verbal, written, presentation, and stakeholder management skills.</li>
</ul><div><b>Preferred Qualifications</b></div>
<ul><li>PMP, Certified Scrum Master (CSM), or equivalent certification.</li>
<li>Experience leading enterprise-wide technology transformation initiatives.</li>
<li>Experience delivering vulnerability remediation and cybersecurity projects.</li>
<li>Experience managing technology upgrade and modernization programs.</li>
<li>Experience working within government or highly regulated environments.</li>
<li>Knowledge of security, compliance, and regulatory requirements.</li>
</ul><div><b>Core Skills</b></div>
<ul><li>Technical Program Management</li>
<li>Enterprise Project Delivery</li>
<li>Agile &amp; Waterfall Methodologies</li>
<li>Risk &amp; Issue Management</li>
<li>Project Planning &amp; Scheduling</li>
<li>Budget &amp; Resource Management</li>
<li>Stakeholder Management</li>
<li>Change Management</li>
<li>Release Planning</li>
<li>Executive Reporting</li>
<li>Cross-Functional Leadership</li>
<li>SDLC Management</li>
<li>Jira</li>
<li>Microsoft Project / Office Suite</li>
<li>Governance &amp; Compliance</li>
<li>Vendor Management</li></ul></div></div>

Technical Program Manager

Logic, Inc.

<div><div>Program and Project Management Associate Manager | Mid-Level | Full time
</div><div>Job No. 14599365 | Boston, MA</div></div>
<br><div><div><p><b>Accenture Flex</b> offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.</p><p></p><p>
As an <b>Accenture Flex</b> employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.</p><p></p><p>
You will receive competitive rewards and access to benefits programs and world-class learning resources. <b>Accenture Flex</b> employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.</p><p></p><p><b>
Role Overview:
</b></p><p>The Project Manager for the DTE Infrastructure is a role within the Technology Program Management Office reporting directly to the Senior Director, Infrastructure Portfolio Manager, with dotted line matrixed reporting to the DTE Network &amp; Collaboration Leader. The Project Manager will have execution delivery responsibilities for the Infrastructure Network team. Building on the current Network and Real Estate build-out strategy, the team will design, develop and deliver an implementation program to upgrade End Of Life networks including both Wired and Wireless. The Project Manager will be charged with hands-on management of all PMO activities and ensuring accurate status reporting across all network upgrade and Real Estate Build outs and driving the project outcomes.</p><p></p><p>
The Project Manager is required to have relevant PMO-related experience specifically in Network upgrades and Real Estate builds. This experience will be critical in understanding both the process challenges and the technology being implemented, which will help the Project Manager facilitate successful delivery outcomes.</p><p></p><p>
The Project Manager will ensure that the project is in alignment with other inter-dependent projects, programs and stakeholders. The Project Manager will be responsible for hands-on execution of the project.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Program and Workstream Governance</li><li>
Scope Management</li><li>
Schedule Management</li><li>
Resource Management</li><li>
Financial Management</li><li>
Risk and Issue Management (including cross-functional impact assessment/mitigation)</li><li>
Dependency Management (both within the program and externally)</li><li>
Integration Management</li><li>
Stakeholder Management</li><li>
Communications and Change Management</li><li>
Business Adoption and Acceptance / Client Satisfaction</li></ul><p></p><p>
The Project Manager should expect to be heavily involved in presenting and monitoring status, anticipating challenges, unblocking issues, managing dependencies and providing business sponsor and stakeholder transparency for the program through accurate and timely management reporting. The Project Manager may also be responsible for collaboration with project managers from external consulting teams to ensure successful joint outcomes and accurate management reporting.</p></div></div>
<br><div><p><b>Basic Qualifications:</b></p>
<ul><li>
Minimum 6 years of experience in project management</li><li>
Experience working specifically with network infrastructure upgrades wireless and wired and Real estate build outs, including network and end user computing, projects.</li><li>
Demonstrated proficiency in managing large scale, complex projects</li><li>
Training and experience in Agile practices</li><li>
Experience with Project and Portfolio Management PPM tools and reports</li><li>
Demonstrate ability to accurately track and forecast financials and provide accrual information to Finance</li><li>
High School Diploma / GED</li></ul>
<p></p>
<p><b>Preferred Qualifications:</b></p>
<ul><li>
Biopharmaceutical or biotechnology experience</li><li>
Experience with high-growth stage companies</li><li>
Agile CSM, PSM or similar certification and hands-on experience</li><li>
PMP or Prince2 certification</li></ul><p><br>
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.<br>
We anticipate this job posting will be posted until 09/13/2026.<br>
<br>
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:</p>
<p>
Accenture Flex Jobs</p><p><br>
Role Location Annual Salary Range<br>
California $70.36 to $80.36<br>
Cleveland $70.36 to $80.36<br>
Colorado $70.36 to $80.36<br>
District of Columbia $70.36 to $80.36<br>
Illinois $70.36 to $80.36<br>
Maine $70.36 to $80.36<br>
Maryland $70.36 to $80.36<br>
Massachusetts $70.36 to $80.36<br>
Minnesota $70.36 to $80.36<br>
New York $70.36 to $80.36<br>
New Jersey $70.36 to $80.36<br>
Virginia $70.36 to $80.36<br>
Washington $70.36 to $80.36</p></div>
<br><div><p>Boston, MA</p></div>
<br><div><p><b>Requesting an Accommodation</b></p>
<p>
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</p>
<p>
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.</p><br>
<p></p>
<p><b>
Equal Employment Opportunity Statement</b></p>
<p>
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.</p><br>
<p></p>
<p>
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.</p>
<p>
Accenture is committed to providing veteran employment opportunities to our service men and women.</p><br>
<p></p>
<p><b>
Other Employment Statements</b></p>
<p>
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</p>
<p>
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.</p>
<p>
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.<br>
<br>
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</p>
<p>
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please for additional important information.</p>
<p>
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</p></div>
<br><div><p>We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.</p>
<p>
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.</p>
<p>
At Accenture, we see well-being holistically, supporting our people&rsquo;s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We&rsquo;re proud to be consistently recognized as one of the World&rsquo;s Best Workplaces&trade;.</p>
<p>
Join Accenture to work at the heart of change. Visit us at www.accenture.com.</p></div>

^Program Project Manager - 6419102

CGS Federal (Contact Government Services)

<div>
 eDiscovery Program Manager Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities: - Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes; - Contractor shall insure that daily time entry is recorded by all contract staff; - Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units; - Contractor shall mentor and assist new team members to perform daily tasks; - Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff; - Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients; - Contractor shall initiate process improvement initiatives; - Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders; - Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract; - Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives; - Contractor shall assist in managing the Legal Clerical mailbox and tasks; - Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables; - Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications; - Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures; - Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups; - Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes; - Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022; - Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure; - Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories; - Contractor shall oversee and monitor Discovery&rsquo;s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture; - Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables; - Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership; - Contractor shall formulate and enforce work standards; assign contractor schedules; - Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences; - Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables; - Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future - Contractor shall plan, organize, direct and support all activities identified in the contract; - Contractor shall ensure conformance with RFQ schedules and costs; - Contractor shall monitor employee performance and productivity; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall review work discrepancies; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall be responsible for the overall RFQ performance and quality assurance; - Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any; - Contractor shall ensure that program/project schedule, performance and deliverables are met; - Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government&rsquo;s needs under this RFQ; - Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall assist in all project management task performance; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall resolve problems, issues or conflicts, as required; - Contractor shall prioritize tasks and assignments to Contractor work force based on Government&rsquo;s direction and best practices; Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916Email: #CJ $156,986.20 - $213,052.70 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job Contact Government Services, LLC Home Page
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eDiscovery Program Manager (Top Secret Clearance Required) with Security Clearance

Berkshire Hathaway Specialty Insurance

<div><div><b>Who are we?</b></div><div></div><div><br>
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</div><div></div><div><br>
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?</div><div></div><div><br>
Learn more about our unique culture and history.</div><div></div><div><b><br>
Job Opportunity:</b></div><div></div><div><br>
Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Senior Product Owner to join the Claims Technology team in Boston for the implementation and evolution of a modern Claims Management platform. In this role, you will partner with Claims and Technology leaders to define product priorities, translate business needs into actionable requirements, and deliver solutions that improve operational efficiency and user experience. You will lead key activities across the product lifecycle, including requirements gathering, testing, deployment, and adoption, ensuring measurable business value. The ideal candidate brings deep Property &amp; Casualty insurance expertise, strong product ownership and business analysis experience, and a proven track record supporting large-scale claims digital transformation initiatives in a fast-paced, collaborative environment.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><div></div><div><br>
<ul><li>
Lead product ownership for the Claims Management System implementation, defining product vision, roadmap, and priorities aligned with business objectives.</li><li>
Partner with Claims, Operations, and Technology stakeholders to gather requirements and translate business needs into initiatives, epics, user stories, and acceptance criteria.</li><li>
Analyze business processes, workflows, integrations, and data flows to identify improvement opportunities and design future-state capabilities.</li><li>
Own and prioritize the product backlog, working closely with Agile delivery teams to ensure successful planning, development, testing, and deployment of solutions.</li><li>
Evaluate solution options, manage trade-offs, and validate delivered capabilities to ensure quality, business readiness, and stakeholder adoption.</li><li>
Build strong cross-functional relationships, communicate progress and risks to leadership, and drive measurable business outcomes through continuous improvement.</li></ul></div><div></div><div><br>
Qualifications, Skills, and Experience:</div><div></div><div><br>
<ul><li>
7-10 years of professional experience, including significant experience as a Product Owner, Product Manager, Lead Business Analyst, or similar role in Property &amp; Casualty insurance industry experience.</li><li>
Deep knowledge of the end-to-end claim lifecycle, including FNOL, investigation, reserving, payments, recoveries, litigation, and claim closure.</li><li>
Hands-on experience leading or supporting claims management system implementations, migrations, or modernization initiatives.</li><li>
A proven ability to drive complex, cross-functional programs and collaborate effectively across business, technology, and vendor teams.</li><li>
Strong analytical and problem-solving skills, with the ability to translate business needs into scalable technology solutions and influence key decisions.</li><li>
Experience working in Agile delivery environments, with familiarity using tools such as Jira and Confluence.</li><li>
Exceptional communication, stakeholder management, and relationship-building skills, with the ability to navigate ambiguity and manage competing priorities in a dynamic environment.</li><li>
Preferred experience with claims platforms such as Guidewire ClaimCenter, Duck Creek Claims, Majesco Claims, or similar solutions, as well as claims digitization, workflow automation, cloud technologies, and legacy modernization programs.</li></ul></div><div></div><div><b><br>
BHSI Offers:</b></div><div></div><div><br>
<ul><li>
A competitive package and exciting growth opportunities for career-oriented teammates.</li><li>
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.</li><li>
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.</li><li>
Benefits that support your life and well-being, which include:<ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul></li></ul></div><div></div><div><i><br>
The base salary range for this position in Boston is $120,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</i></div><div></div><div><br>
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</div></div>

Senior Product Owner, Claims Technology

The Home Depot

<p>Position Purpose:<br/></p><p>The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.<br/></p><p>Key Responsibilities:<br/></p><p>10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.<br/>60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.<br/>10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.<br/>20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This Position typically reports to the Pro Sales Manager<br/>This Has 0 Direct Reports<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel 20% to 50% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).<br/></p><p>Working Conditions:<br/></p><p>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be 18 years of age or older<br/>Must be legally permitted to work in the United States<br/></p><p>Preferred Qualifications:<br/></p><p>Working knowledge of Microsoft Office Suite<br/>5 years of professional work experience<br/>2 years account management/sales management experience<br/>2 plus years home improvement or home building industry experience<br/>Successful professional growth in a high-paced retail environment<br/>Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization<br/>Ability to leverage relationships to accomplish sales and profitability goals<br/>Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements<br/>Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately<br/>Strong leadership and negotiation skills; ability to persuade or influence others<br/>Excellent communication skills (verbal, written) and able to communicate globally<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>No additional education<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2<br/></p><p>Preferred Years of Work Experience:<br/></p><p>5<br/></p><p>Minimum Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Preferred Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/>Being Resilient<br/>Persuades<br/>Builds Networks<br/>Communicates Effectively<br/>Customer Focus<br/>Drives Results<br/></p>

Outside Sales Representative Boston

NeighborHealth

<div><div><p><b>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
</b></p><p></p><p>As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
</p></div><p></p><div><p>Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly &mdash; every role at NeighborHealth is vital. Together, we&rsquo;re advancing medicine and delivering the best care experience for our patients and community!
</p></div><p></p><div><div><div><p>Interested in this position? Apply online and create a personal candidate account!
</p></div></div></div><p></p><p><b>Current Employees of </b><b>NeighborHealth </b>- Please use our internal careers portal to apply for positions.
</p><p></p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .
</p><p></p><p><b>Time Type:
</b></p>Full time
<p></p><p><b>Department:
</b></p>Telecommunications
<p></p><p><b>All Locations:
</b></p>151 Orleans Street
<p></p><p><b>Position Summary:
</b></p>NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
<p><b>What You'll Do
</b></p><p>The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
</p><p></p><p><b>The successful candidate will be able to perform the following responsibilities:
</b></p><p><b>Essential Duties
</b></p><ul><li>Coordinate daily telecommunications work and help keep team priorities on track.
</li><li>Support the Telecommunications Manager with assigning and monitoring work.
</li><li>Serve as the main liaison with the Contact Center.
</li><li>Provide backup support for the PBX and related systems.
</li><li>Assist with system rollouts, upgrades, testing, and other special projects.
</li><li>Troubleshoot telecommunications issues and help resolve problems quickly.
</li><li>Work with vendors, internal departments, and staff to support reliable telecommunications service.
</li><li>Maintain records, documentation, and equipment information as needed.
</li><li>In the manager&rsquo;s absence, assign duties as needed to keep work moving.
</li><li>Support additional staff as the department grows or changes.
</li></ul><p></p><p><b>Training Responsibilities
</b></p><ul><li>Provide training for Contact Center systems and related telecommunications tools.
</li><li>Train incoming telecommunications staff on department procedures, systems, and support expectations.
</li><li>Develop and update training materials, guides, and process documentation.
</li><li>Provide follow-up help and refresher training when systems or procedures change.
</li></ul><p></p><p><b>On-Call Responsibility
</b></p><p>Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
</p><p></p><p><b>Supervisory Scope
</b></p><p>Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
</p><p></p><p><b>What You&rsquo;ll Bring
</b></p><ul><li>Bachelor&rsquo;s degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
</li><li>7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
</li><li>Minimum of 5 years&rsquo; experience in healthcare or multi-site clinics required.
</li><li>Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
</li><li>Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
</li><li>Exceptional problem-solving and conflict-resolution abilities.
</li><li>Ability to handle sensitive and confidential matters with professionalism and discretion.
</li><li>Proficiency in Microsoft Office Suite.
</li><li>The ability to work in a fast-paced environment.
</li></ul><p></p><p><b>Work Environment &amp; Physical Requirements
</b></p><ul><li>This position operates in a professional office and clinic environment.
</li><li>Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
</li><li>Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
</li><li>Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
</li><li>Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
</li><li>May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
</li><li>Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment
</li></ul><p></p><p>The pay range for this role is $99,840 - $153,920
</p><p></p><p><b>EEO &amp; Accommodation Statement:
</b></p><p>NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
</p><p></p><p><b>Federal Trade Commission Statement:
</b><br>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or &ldquo;apps.&rdquo; Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
</p><p></p><p><b>E-Verify Program Participation Statement:
</b></p><p>NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.</p></div>

Supervisor, Telecommunications Operations

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport experience to clients, ensuring customer satisfaction.</p><p></p><p>
Ideal candidates will have at least one year of Customer Service experience.</p><p><br>
 Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p><p><b><br>
Job Responsibilities:</b></p><p></p><ul><li>
Greet client upon arrival at the airport with a friendly and professional demeanor.</li><li>
Escorting clients through security</li><li>
Escort clients to their gate, lounge, restaurant or amenity of their choosing.</li><li>
Assisting with luggage ensuring it loaded to the correct destination.</li><li>
Continuously monitoring flights and communicating any gate changes, delays, early arrivals or cancellations to the client.</li><li>
Assist client print boarding pass if necessary.</li><li>
 Become familiar with all airport amenities such as restaurants, services, retail locations and airline ticket counters, gate information, and the quickest route from point A to point B.</li><li>
Develop and maintain professional rapport with regulating agencies and airlines within the airport.</li><li>
Exhibit upmost confidentiality with clients and client information.</li><li>
Maintain strict adherence to escorting protocol within the airport.</li><li>
Utilize Airport Butler systems to manage service details and communicate with clients.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Airport Concierge must be able to occasionally lift / carry / push / pull and move items 45 pounds (or more).</li><li>
Must be able to sit or stand for long periods of time.</li><li>
Must be able to work in various weather conditions.</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li><b>
Good Communication Skills</b> &ndash; Airport Concierge must be able to communicate information and instructions verbally and/or email and phone.</li><li><b>
Customer Service Skills </b>&ndash; Airport Concierge are the primary point of contact for clients with any flight changes must have professional, courteous communication while resolving customer concerns.</li><li><b>
Computer skills: </b>Airport Butler Concierge will be required to use Airport Butler app to track to track the start and end time of a greet.</li><li><b>
Problem-solving skills: </b>Airport Concierge may be called upon to offer clients other lounge and/amenities options has necessary.
</li><li><b>Time management skills: </b>Airport Butler must be able to manage their time to effectively complete tasks efficiently in a fast-paced environment.</li></ul><p><b><br>
Qualifications:</b></p><p></p><ul><li>
High school diploma or GED</li><li>
Be at least 18 years of age.</li><li>
Must own smartphone with a mobile operating system and be willing to download apps required by AGI/Airport Butler for operational and data privacy purposes &ndash; partial reimbursement of service plan will be paid monthly</li><li>
High proficiency of computer and smartphone skills, including smartphone applications.</li><li>
Excellent verbal and communication skills.</li><li>
Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the demands of the operation.</li><li>
Must wear company uniform as outlined and conform to all grooming standards.</li><li>
Must after training, be able to efficiently use Airport Butler&rsquo;s automated reservation system, scheduling application, and communication technology.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
21.00 - 23.50<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Airport Concierge

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