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associate director - project and maintenance Jobs in Mumbai

associate director - project and maintenance

program manager

Curefit

<div>
 
 
 Job Summary :-
 
 
 
 We are seeking a Program Manager (Expansion) to lead our growth initiatives in the Mumbai market. The ideal candidate should have a deep understanding of the city&rsquo;s geography, demographics, standards of living, and real estate landscape. The role requires a strategic thinker with strong execution capabilities who can identify, evaluate, and operational new supply opportunities while ensuring sustainable business growth.
 
 
 This position will play a key role in expanding our centres across Mumbai, ensuring feasibility, profitability, and excellence in execution. The candidate should be comfortable managing end-to-end ownership of centre launches, including financial planning, supply identification, and cross-functional coordination.
 
 
 
 
 
 
 Key Responsibilities :-
 
 
 
 
 &bull; Market Research &amp; Feasibility
 
 
 
 o Conduct in-depth analysis of Mumbai&rsquo;s micro-markets to identify new expansion opportunities.
 
 
 o Evaluate feasibility based on location, quality of life, demographics, and affordability.
 
 
 o Track emerging hubs, residential/commercial clusters, and competitive landscape.
 
 
 
 &bull; Supply Acquisition &amp; Execution
 
 
 
 o Identify and onboard new supply partners and channels (1P, 2P, 3P models).
 
 
 o Negotiate and finalise partnerships ensuring alignment with business goals.
 
 
 o Plan and execute new centre launches with full ownership of P&amp;L.
 
 
 
 &bull; Performance Tracking &amp; Reporting
 
 
 
 o Deliver on weekly, monthly, quarterly, and half-yearly targets.
 
 
 o Maintain dashboards and reports on existing and upcoming centres.
 
 
 o Provide data-driven insights to leadership for strategic decision-making.
 
 
 
 &bull; On-Ground Insights &amp; Engagement
 
 
 
 o Conduct regular site visits to gather real-time insights.
 
 
 o Liaise with property owners, developers, and other stakeholders.
 
 
 o Monitor operational quality and suggest improvements.
 
 
 
 &bull; Cross-functional Collaboration
 
 
 
 o Work closely with Operations, Finance, Marketing, and Legal teams for seamless execution.
 
 
 o Ensure compliance with company standards, policies, and legal frameworks.
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Economics, Real Estate, or related field (MBA preferred).
 
 
 &bull; Minimum 3 - 5 Years of relevant experience in expansion, business development, real estate, or program management (Mumbai market exposure is a must).
 
 
 &bull; Strong business acumen with an ability to translate data into actionable insights.
 
 
 &bull; Proficiency in MS Office &amp; Google Suite (especially Excel/Sheets, PowerPoint/Slides).
 
 
 &bull; Excellent problem-solving and negotiation skills.
 
 
 &bull; Strong communication and stakeholder management abilities.
 
 
 &bull; Willingness to travel frequently for centre visits and feasibility studies.
 
 
 &bull; Proven ability to manage P&amp;L for new initiatives.
 
 
 
</div>

Program Manager

Tata Electronics

<div>
 
 
 About the role:
 
 
 
 We are looking for a highly organized and detail-oriented
 
 Sales Program Manager
 
 to support strategic initiatives through high-impact presentation development, executive-level reporting, and coordination across multiple business units. This individual will play a key role in enabling visibility, alignment, and execution support for the CEO Office and senior leadership.
 
 
 This role will receive hands-on mentorship and offers opportunities to take on increasing scope based on demonstrated performance and ownership.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and format executive-level PowerPoint presentations for customer meetings, board sessions, and internal reviews with strong structure, messaging, and visual polish.
 </li>
 <li>
 Work closely with and be mentored by CEO&rsquo;s team to gain proficiency in presentation content development and storytelling.
 </li>
 <li>
 Track and compile customer engagement activity across all businesses to provide a consolidated view for senior leadership and the CEO Office.
 </li>
 <li>
 Coordinate and compile weekly reports from cross-functional stakeholders into a single, polished report that meets time and quality expectations for CEO-level distribution.
 </li>
 <li>
 Support cross-functional program tracking and executive coordination activities.
 </li>
 <li>
 Take on additional responsibilities and expand scope in alignment with proven capability and initiative.
 </li>
 </ul>
 
 
 
 
 
 Essential Attributes:
 
 
 <ul>
 <li>
 Strong PowerPoint skills with the ability to craft clear, concise, and visually compelling presentations.
 </li>
 <li>
 High attention to detail and quality standards in both content and formatting.\
 </li>
 <li>
 Excellent written and verbal communication skills; ability to distill and structure information for executive audiences.
 </li>
 <li>
 Organized, self-motivated, and dependable in managing inputs, timelines, and deliverables.
 </li>
 <li>
 Comfortable collaborating across teams and handling sensitive or high-visibility workstreams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 MBA preferred, ideally with an undergraduate degree in Engineering or a technical discipline.
 </li>
 <li>
 2&ndash;4 years of professional experience in program coordination, strategy support, consulting, or similar roles.
 </li>
 <li>
 Experience working on executive-facing materials or reporting is highly desirable.
 </li>
 <li>
 Proficiency in Microsoft PowerPoint and Excel
 </li>
 </ul>
 
 
</div>

Sales Program Manager

A.P. Moller - Maersk

<div>
 
 About MaerskMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
 
 
 At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
 
 
 With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
 
 
 Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
 
 
 
 
 
 
 Position Summary
 
 
 
 Actively drive customer retention, foster strategic network collaboration, optimize P&amp;L performance, and continuously enhance product capabilities to meet customer demands and maintain a competitive edge.
 
 
 
 
 
 
 Location: Mumbai or Delhi
 
 
 
 
 
 
 
 Key Experience:
 
 
 <ul>
 <li>
 
 15+ years of total experience
 
 , with
 
 minimum 10 years
 
 in
 
 SCM
 
 /
 
 global account management
 
 .
 </li>
 <li>
 Proven experience in
 
 managing global accounts
 
 , including contract
 
 renewals
 
 and
 
 complex negotiations
 
 .
 </li>
 <li>
 Strong understanding of
 
 SCM products
 
 , especially
 
 Origin Consolidation
 
 ,
 
 CFS operations
 
 , and freight forwarding.
 </li>
 <li>
 Demonstrated experience in
 
 P&amp;L ownership
 
 , budgeting, and performance tracking.
 </li>
 <li>
 Familiarity with
 
 retail and lifestyle industries
 
 , which represent the core customer base for this role.
 </li>
 <li>
 Strong internal or external
 
 stakeholder management
 
 experience, including collaboration with Sales, CX, and regional teams.
 </li>
 <li>
 Ability to analyze and interpret
 
 commercial and financial data
 
 to drive decisions.
 </li>
 <li>
 Excellent
 
 communication and leadership skills
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Develop and execute a regional plan for retention and growth of strategic customers in IMEA
 
 
 <ul>
 <li>
 Take full ownership of the IMEA Renewals Playbook. Ensure alignment with key stakeholders&mdash;including other regions, CEN, and relevant Area MDs&mdash;through monthly (and ad hoc, as required) syncs to stay ahead of strategic customer renewals
 </li>
 <li>
 Develop and execute a clear plan to accelerate the growth of Lead Logistics across countries in the region, with a focus on expanding Network-Controlled accounts
 </li>
 <li>
 Strengthen collaboration with the global network&mdash;including Global Product teams, Global Key Client Directors (KCDs), and Customer Program Directors (CPDs)&mdash;to ensure alignment and knowledge sharing.
 </li>
 <li>
 Partner with Customer Program Managers (CPMs) and CPDs to provide direction and support high-impact projects that deliver value to both customers and Maersk.
 </li>
 <li>
 Support Product Growth Managers and Sales on strategic, locally controlled opportunities by providing guidance and expertise as needed
 </li>
 </ul>
 
 
 Driving Pl. Hygiene and Increased Profitability
 
 
 <ul>
 <li>
 Optimize our existing customer base at the time of our contract renewals or through operational continuous improvement with our CX Management community
 </li>
 <li>
 Govern the PnL across Non-Controlled customers. Drive PnL performance for these customers by actively collaborating with CX, CPMs, P&amp;E, FinOps teams
 </li>
 <li>
 Own the SCM Charge Catalogue (SCC) for IMEA along with the LLP Community in the global, regional and area teams
 </li>
 <li>
 Take lead in coordinating process and tools related to MPR and ROFO cycle.
 </li>
 </ul>
 
 
 In the driving seat for Standardization across areas
 
 
 <ul>
 <li>
 Building and monitoring the standardization roadmap to ensure we are operating business processes in the same way in different locations specifically - but not limited to &ndash; CFS management and dashboard design.
 </li>
 <li>
 Co-drive the CFS play (# of sites, locations, sizes, costs) across IMEA in collaboration with MCL &amp; other area stakeholders as needed
 </li>
 </ul>
 
 
 
 
 
 Accountable for
 
 
 <ul>
 <li>
 IMEA Renewals Playbook: Retention and profitable growth of strategic LLP customers executed in the region
 </li>
 <li>
 SCM Charge Catalogue and PnL management
 </li>
 <li>
 Build and continuously develop a team of high performing Product Managers
 </li>
 </ul>
 
 
 
 
 
 Consulted about
 
 
 <ul>
 <li>
 Customers&rsquo; profitability
 </li>
 <li>
 Selling MbM solutions
 </li>
 <li>
 SCP roadmap &amp; migrations (in liaison with the CEN BPO)
 </li>
 <li>
 LLP Value Proposition
 </li>
 <li>
 Team Engagement &amp; Development
 </li>
 </ul>
 
 
 
 
 
 Key metrics
 
 
 <ul>
 <li>
 
 Shared
 
 </li>
 <li>
 Regional LLP growth
 </li>
 <li>
 CFS Optimization &amp; modernization
 </li>
 <li>
 
 Individual
 
 </li>
 <li>
 SSS Retention rate &gt; 95%
 </li>
 <li>
 Regional LLP Profitability (EBIT)
 </li>
 <li>
 N3M forecast accuracy
 </li>
 <li>
 Standardization across Areas
 </li>
 </ul>
 
 
 Critical competencies
 
 
 <ul>
 <li>
 Strategic acumen
 </li>
 <li>
 Well developed stakeholder management, negotiation and influencing skills.
 </li>
 <li>
 Extensive Supply Chain and logistics network knowledge
 </li>
 <li>
 Digital / IT understanding
 </li>
 <li>
 Expertise within Retail &amp; Lifestyle
 </li>
 <li>
 Strong understanding of commercial solution sales process.
 </li>
 </ul>
 
 
</div>

Regional Head of Product Management

FICO

<div>
 
 
 Role Background
 
 
 
 The project managers are part of the Delivery Management practice within the Professional Services organisation. The key objectives of this team are:
 
 <ul>
 <li>
 Ensuring successful &amp; consistent delivery of FICO Software/solutions to customers in every industry.
 </li>
 <li>
 Effectively manage commercials by securing committed revenue &amp; maintain healthy margins.
 </li>
 <li>
 Effective change management to secure additional revenue for the organization.
 </li>
 </ul>
 
 As a Project Manager within our Professional Services team, you will play a key role in the growth of our Services practice, help implement best practice and new methodologies, and help our organization to deliver projects as per agreed scope, schedule &amp; budget ensuring higher revenue &amp; maintain healthy margins for the organization.
 
 
 
 
 
 Our Project Managers manages a diverse portfolio of customers and projects that will vary in size, complexity, industry domain, and use-case in general across their entire.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Successful project implementation by using project management best practices &amp; methodologies.
 </li>
 <li>
 Manage a project team of functional and technical consultants (internal &amp; external)
 </li>
 <li>
 Good understanding of FICO products to be able to converse with the client in a knowledgeable and confident manner.
 </li>
 <li>
 Build trusted client relationships throughout the project lifecycle.
 </li>
 <li>
 Interpret different commercial and contractual terms and manage the project as per agreed terms &amp; conditions of the contract.
 </li>
 <li>
 Support Country Services leaders, Practice Leads and Sales teams on pre- sales activity and proposals (incl. Statements of Work approvals/ Project Management estimates)
 </li>
 <li>
 Adhere to PMO Governance &amp; Project Reporting using Project management tools.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualification
 
 
 <ul>
 <li>
 Overall 15+ years of working experience.
 </li>
 <li>
 8+ years of effective Project Manager experience.
 </li>
 <li>
 Worked in a reputable Bank, System Integrators (SI), Product Company (like FICO) and/or Software Organizations.
 </li>
 <li>
 Software implementation experience in Project Management/Technical Delivery Management.
 </li>
 <li>
 Should have delivered end-2-end large / medium software projects using Waterfall &amp; Agile Methodology
 </li>
 <li>
 Good understanding of Risk, Fraud , Originations , Customer Onboarding domains.
 </li>
 <li>
 Experience in delivering software solutions in Loan Originations, Fraud, Decisioning, Customer Management.
 </li>
 <li>
 Experience in delivering Cloud based implementations &amp; On-Perm solutions.
 </li>
 <li>
 Bachelor&rsquo;s degree or higher or equivalent work experience
 </li>
 <li>
 PMP or equivalent project management certifications like Scrum Master, SAFe.
 </li>
 <li>
 Willing to travel (20-30%).
 </li>
 </ul>
 
 
 
 
 
 Desired Skills
 
 
 <ul>
 <li>
 Track record of owning and carrying out projects from start to finish with a strong prioritization and time management.
 </li>
 <li>
 Strong communication skills and the ability to work well with internal &amp; external teams and varying levels of management.
 </li>
 <li>
 Proficient in written and spoken English &amp; Hindi, Marathi(optional)
 </li>
 <li>
 Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
 </li>
 <li>
 Ability to independently drive projects through to completion.
 </li>
 <li>
 Highly collaborative approach to build, manage and motivate project teams spread across Geographies, Department and Organizations (Clients and Partners)
 </li>
 </ul>
 
 
</div>

Project Management - Sr Consultant

KnowledgeWorks Global Ltd.

<div>
 
 
 ROLES &amp; RESPONSIBILITIES
 
 
 <ol>
 <li>
 Work closely with Project Owner to develop detailed project plan, monitor project progress to ensure it stay on track and meet deadline Report project status to stakeholders, and facilitate team-wise communication
 </li>
 <li>
 Support and promote quality assurance goals for projects Participant in all release management cycles, including quantitative and qualitative analysis, forecast trends, identify and manage risks, etc.
 </li>
 <li>
 Coach project team for Agile/Scrum methodologies and project management process implementation, actively identify process gaps and improvement opportunities, participant in continuous process improvement
 </li>
 <li>
 Ensure that all projects are delivered on-time, within the scope, and within budget
 </li>
 <li>
 Manage changes to the project scope, project schedule and project costs using appropriate tools and techniques
 </li>
 <li>
 Measure project performance using appropriate tools and techniques,
 </li>
 <li>
 Manage the relationship with the client and all stakeholders
 </li>
 <li>
 Perform risk management to minimize project risks
 </li>
 <li>
 Meet budgetary objectives and make adjustments to project constraints based on financial analysis
 </li>
 <li>
 Manage and lead cross-functional project team to ensure delivery of complex development projects
 </li>
 <li>
 Process improvement in terms of adoption of Agile framework in Project Delivery
 </li>
 <li>
 Closely work with and guiding the Engineering team from a feature/product development standpoint.
 </li>
 </ol>
 
 
 
 
 
 SKILLS &amp; REQUIREMENTS:
 
 
 <ol>
 <li>
 Excellent client-facing and internal communication skills(written &amp; verbal)
 </li>
 <li>
 Solid organizational skills including attention to detail and multitasking skills.
 </li>
 <li>
 Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, familiar with project management tools and bug/issue tracking system
 </li>
 <li>
 Experience in using Agile performance metrics to drive accountability and continuous improvement. Experience in working with remote team is a must. Self-driven, detail-oriented, and organized, strong prioritization and multi-tasking skills
 </li>
 </ol>
 
 
 
 
 
 SKILLS &amp; REQUIREMENTS:
 
 
 <ul>
 <li>
 Bachelor's Degree in an appropriate field of study or Proven working experience in project management
 </li>
 <li>
 15 years of experience
 </li>
 </ul>
 
 
</div>

Information Technology Service Delivery Manager

Unilever

<div>
 
 Job Title:
 
 Factory Engineering Manager
 
 
 
 Job Function:
 
 Supply Chain
 
 
 
 Location:
 
 Pan India
 
 
 
 Req ID:
 
 R-1164987
 
 
 
 Main Job Purpose
 
 
 
 The Engineering Manager has overall responsibility for engineering projects and maintenance, including utilities, production lines, processing plants, and buildings. The primary objective of the job is to implement improvements contributing to the factory&rsquo;s PQCDSMI targets, and to effectively maintain all operational and support elements of the sourcing unit. The Engineering Manager manages engineering spares, assets, site services to support manufacturing activities
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Manage the technical / maintenance teams responsible to deliver Projects, Innovation, Infrastructure and Services to the site
 </li>
 <li>
 Develop, deploy and implement plans to ensure the best utilization of assets in the sites as well as supervise and give guidance on the maintenance of such assets
 </li>
 <li>
 Lead the Innovation implementation on the site, looking for best alternatives/options of design to manufacturing, following USCC/ category technology selections. Support innovation delivery as part of regional network
 </li>
 <li>
 Prepare and Manage Capital budget and Capital Expenditure Proposals in coordination with cluster and category requirements
 </li>
 <li>
 Liaison with Category and Engineering Excellence teams for technology upgrades
 </li>
 <li>
 Implementation of the capital projects portfolio post approval; to project closure, following the TPM principles for Early Equipment Management
 </li>
 <li>
 Ensure that Quality of the work conducted is to the highest possible standard and lowest cost
 </li>
 <li>
 Responsible for the Safety of all project-related operations within the factory, as well as maintaining and setting of safe working procedures; including management of Health, Safety and Environmental aspects of project management from design (PHA, HAZOPS, MDSAS), equipment selection, project implementation (site safety), Commissioning and final project handover
 </li>
 <li>
 Lead the Early Equipment Management and Planned Maintenance TPM pillar; and SIMAS application
 </li>
 <li>
 Create and implement plans to continuously improve site infrastructure needs such as energy, water, treatment, steam and all infrastructure services, contracts and contractors
 </li>
 <li>
 Collaborate with Operations Team to drive site and line efficiencies and reduce waste
 </li>
 <li>
 Develop, build and make available in the organisation the Product, Process and Packaging Expertises relevant to the asset base
 </li>
 <li>
 Manage the Projects, Innovation and Maintenance budgets
 </li>
 <li>
 Asset care and improvement through establishing and maintaining an effective system of preventative maintenance applicable to plant and services (TPM based)
 </li>
 <li>
 Manage the engineering contractors and ensure statutory and legal compliance
 </li>
 <li>
 Optimize maintenance cost, MTBF, and MTTR for production lines
 </li>
 <li>
 Plan and execute breakdown maintenance activities
 </li>
 <li>
 Optimize spare parts safety stock levels in line with working capital targets of the sourcing unit
 </li>
 <li>
 Implement control measures to ensure system accuracy in accounting of spares and spares consumption
 </li>
 <li>
 Implement projects on Energy Efficiency program and sustainability
 </li>
 <li>
 Coach and develop the team across the site on technical and technology issues
 </li>
 <li>
 Securing, rationalization and standardization of engineering spares
 </li>
 <li>
 Implementation and management of engineering standards
 
 
 </li>
 </ul>
 
 Key SOL&rsquo;s
 
 
 
 <ul>
 <li>
 Bias for Action
 </li>
 <li>
 Building Talent &amp; Teams
 </li>
 <li>
 Accountability &amp; Responsibility
 
 
 </li>
 </ul>
 
 Essential
 
 
 
 
 Professional Skills:
 
 
 
 <ul>
 <li>
 Engineering degree from reputable university
 </li>
 <li>
 Category Technology
 </li>
 <li>
 Budgeting and Planning
 </li>
 <li>
 People Management
 </li>
 <li>
 Project Management
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 As per job/site requirements
 
 
 
 Contacts
 
 
 
 
 Internal:
 
 
 
 <ul>
 <li>
 Functional teams at the site
 </li>
 <li>
 Category SC Team
 </li>
 <li>
 Regional teams (R&amp;D / Excellence)
 
 
 </li>
 </ul>
 
 External
 
 
 
 <ul>
 <li>
 Engineering Contractors
 </li>
 <li>
 Local Authorities and Government Bodies
 
 
 </li>
 </ul>
 
 Reporting Channel
 
 
 
 Reports to SU Director
 
 
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding
 
</div>

Factory Engineering Manager

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Tele- Relationship Manager
 
 
 
 
 Corporate Title: NCT
 
 
 
 
 Location: Mumbai, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This caters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
 </li>
 <li>
 The candidate will be part of cross-sell team based out of Mumbai and the primary objective is to nurture the Clients &amp; Relationships by providing world class experience for their Banking, Investments, Risk &amp; Lending requirements as well as new client acquisitions.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy,
 
 
 <ul>
 <li>
 Best in class leave policy.
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 
 Relationship Building / Deepening / Cross Sell
 
 
 
 <ul>
 <li>
 Increase acquisition of target clientele across private/personal banking segments. Assist Head- Cross sell in conducting approved local level sales drives (micro events) to achieve acquisition and acquire new accounts from referrals, companies and existing networks.
 </li>
 <li>
 Work closely with the Relationship Management/Senior Sales Management team and establish synergies for maximum penetration of Investment &amp; Insurance sales to new customers along with deepening into the book .
 </li>
 <li>
 Ensure smooth transition of customer management to the respective Relationship Management post acquisition. Deepening of mapped base by cross-sell of insurance and investment products.
 
 
 
 </li>
 </ul>
 
 Retention
 
 
 
 <ul>
 <li>
 Ensure top class service delivery to clients to be in line with the best in the industry.
 </li>
 <li>
 Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
 </li>
 <li>
 Work towards reactivating accounts which have stopped transacting or depleted in balances.
 </li>
 <li>
 Assist in resolving service hurdles to create a delight situation for customers.
 
 
 
 </li>
 </ul>
 
 Risk Management &amp; Governance
 
 
 
 <ul>
 <li>
 Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
 </li>
 <li>
 Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
 </li>
 <li>
 Optimum usage of db Financial Planning Tool.
 </li>
 <li>
 Any suspicious transaction to be immediately reported to the Area Manager.
 </li>
 <li>
 Promotion of Alternate Channels.
 </li>
 <li>
 Increase customer contact ability by capturing email address and mobile number.
 
 
 
 </li>
 </ul>
 
 Video KYC(Know Your Customer)
 
 
 
 <ul>
 <li>
 Understand the requirements of Video KYC guidelines as per RBI and assist the prospects/ customers with account opening and KYC renewals through Video KYC mode.
 </li>
 <li>
 Incumbent will guide the customer on Video KYC requirements and follow the standard procedures laid down by the bank for Video KYC.
 
 
 
 </li>
 </ul>
 
 Video KYC Agent
 
 
 
 <ul>
 <li>
 Candidate should be able to conduct Video KYC sessions as per the process laid down for new account opening and KYC renewal.
 
 
 
 </li>
 </ul>
 
 Tele-calling
 
 
 
 <ul>
 <li>
 Incumbent will be part of various projects for new acquisitions, cross-sell and any ad-hoc calling activity to support branch banking.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 The candidate should have experience in managing clients of 10 lacs &amp; above for their Banking, Investments, Insurance &amp; Lending requirements.
 </li>
 <li>
 Relevant experience in VRM- Virtual Relationship Management/ Tele Sales in Liability / Insurance market is mandatory.
 </li>
 <li>
 Minimum Experience: Candidates should have Wealth Management / Investment/ Insurance experience of atleast 3- 5 years or more of relevant experience.
 </li>
 <li>
 Candidates residing in Mumbai(Western Suburbs) will be preferred and currently looking for female candidates only
 </li>
 <li>
 Candidates with experience in Video Chats or experience in Video KYC will be preferred.
 </li>
 <li>
 Applicants are preferred from Banking especially foreign banks like; Standard Chartered (Priority Banking)
 
 
 
 </li>
 </ul>
 HSBC (Premier Bank)
 
 
 CitiBank (Citi Gold)
 
 
 DBS Bank (for 30 lacs plus segment)
 
 
 <ul>
 <li>
 Or even Private banks like; HDFC Bank
 
 
 
 </li>
 </ul>
 Kotak Bank
 
 
 Axis Bank
 
 
 <ul>
 <li>
 Candidate should have excellent communication in English and well groomed.
 </li>
 <li>
 Qualification required is Post Graduation / Graduate.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career.
 </li>
 <li>
 Coaching and support from experts in your team.
 </li>
 <li>
 A culture of continuous learning to aid progression.
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs.
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Tele- Relationship Manager

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