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project management specialist Jobs in Mumbai

project management specialist

project manager

YES BANK

<div>
 
 The position will be responsible for identifying process and system improvement opportunities within the customer service domain and execute improvement actions with a view to improving service metrics. This will be done though a well-defined and structured project management architecture. The incumbent will deliver optimum solutions related to customer service with a view to delivering superior customer experience.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The position will be responsible for identifying process and system improvement opportunities within the customer service domain and execute improvement actions with a view to improving service metrics.
 
 
 
 Responsibilitie;
 
 
 <ul>
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 KPIs
 
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 Planning &middot; Execution:
 
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 Ensure alignment with business goals and regulatory requirements while delivering measurable outcomes.
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 Collaboration:
 
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 Partner with business units, operations, and technology teams to ensure seamless execution and change management.
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 Complaint&rsquo;s reduction
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 Cost Optimization targets
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 Improvement in Operational efficiency metrics like TAT, FTR
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 Digital Capability Enhancements
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 Improved efficiency and productivity
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 Process Excellence
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 </ul>
 
 
 
 <ul>
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 Policies, Processes &amp; Procedures
 
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 Customer Journey Reengineering:
 
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 Support the bank's vision for redesigning customer journeys across channels to enhance experience and improve efficiency.
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 Use data-driven insights and proven models to identify pain points and opportunities for transformation.
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 Prepare project documentation during project delivery and post implementation.
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 Prepare training manuals and conduct trainings to the end user to ensure smooth transition / implementation of the new process.
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 Technolgy &amp; Automation:
 
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 Use relevant intelligent automation to streamline processes and personalize experiences.
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 Collaborate with IT, data science, and product teams to implement scalable digital solutions.
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 Qualifications
 
 
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 Good understanding of customer behavior &amp; digital trends.
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 Good analytical, problem-solving, and strategic thinking skills.
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 Excellent communication and stakeholder management.
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 Exposure to design thinking, agile methodologies, and innovation frameworks (Desired)
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 Required Skills
 
 
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 Digital Literacy:
 
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 Proficiency in using digital tools and platforms for project management, collaboration, and data analysis (e.g., MS Office 365, Jira, Tableau, etc.).
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 Customer Experience Management:
 
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 Strong grasp of CX principles, journey mapping, VOC (Voice of Customer) analysis, and service blueprinting.
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 AI Use Cases in CX:
 
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 Awareness of how AI can enhance customer experience through personalization, chatbots, predictive analytics, and process automation.
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 </ul>
 
 
 Preferred Skills
 
 
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 Manage project delivery timelines
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 Collaborate in a cross functional manner to arrive at optimum
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 </ul>
 
 
</div>

Project Manager

Cushman & Wakefield

<div>
 
 Job Title
 
 
 
 Assistant Project Manager
 
 
 
 Job Description Summary
 
 
 
 This role is responsible for all scheduling and planning activities as per contract requirements or Client Requirements. And translate the scope of work of the project into activities and prepare and update project progress reports.
 
 
 
 Job Description
 
 
 
 
 About the Role:
 
 
 
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 To supervise and execute Projects Efficiently, Effectively and to track Progress, Time, Cost, Quality &amp; EHS for the project as per schedule.
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 Risk analysis and mitigation plan.
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 Resolving cross-functional issues at project level.
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 Resource Planning &amp; Control, Productivity Analysis.
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 Coordination with all Contractors engaged in project work to ensure inter dependency issues of the project and to ensure objectives are achieved
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 Look ahead plans 30,60 &amp; 90 days
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 Preparing presentations for senior management meetings &amp; shall be able to present the same.
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 Prepare integrated schedule (L2/L3/L4 WBS) in primavera or MS Project.
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 Update and re baseline the schedule based on inputs
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 Highlight the critical path and generate the critical path report.
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 Schedule delay analysis and generate the delay reports as per the requirement like department wise, plant wise, contractor wise etc.
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 Develop the catch-up plan
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 Resource loading and resource levelling, including the resource utilization reporting.
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 Schedule crashing and fast tracking as per requirement
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 Reporting - Progress S curve, Cost consumption S Curve, Delay analysis Report, Catch up plan, 30 days look ahead report, Milestone reporting, Risk and risk mitigation report, Schedule and cost overrun report, if applicable.
 
 
 </li>
 </ul>
 
 About You
 
 
 
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 Proficiency with planning and scheduling software like MS Project / Primavera software.
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 Knowledge of PMP certification process.
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 Technical awareness of civil, electro-mechanical, and architectural works
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 Excellent organizational and motivational skills
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 Outstanding attention to detail and observation ability
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 Exceptional communication and interpersonal abilities
 
 
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 </ul>
 
 Why join Cushman &amp; Wakefield?
 
 
 
 As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman &amp; Wakefield means you will benefit from;
 
 
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 Being part of a growing global company;
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 Career development and a promote from within culture;
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 An organisation committed to Diversity and Inclusion
 
 
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 We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
 
 
 We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
 
 
 
 We have a vision of the future, where people simply belong.
 
 
 
 
 That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
 
 
 
 
 We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
 
 
 
 INCO: &ldquo;Cushman &amp; Wakefield&rdquo;
</div>

Assistant Project Manager

Tata Consultancy Services

<div>
 
 
 About the Role
 
 
 
 
 
 
 Content Manager
 
 
 
 
 
 
 Years of Experience :: 10 to 15
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
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 Understand and finalizing Client Requirements and Project Deliverables.
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 Handling Project Team and coordinating with Subject Matter Experts
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 Delivering Projects on time and as per Client expectations
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 Preparing project and resource plan
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 Allocate tasks
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 Tracking Project progress and quality
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 Lead process Improvements and innovations
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 Reporting
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 Inter-team coordination and follow up
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 Forecast and manage risks
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 Required Skills
 
 
 
 
 
 
 
 
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 Understanding of Educational Assessment
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 Project Planning &amp; Management
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 Team Management
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 Resource planning
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 Risk management
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 Audit
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 Coordination and liaison
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 BPO Ops Mgmt experience
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 Project management
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 Team handling
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 Coordination
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 Content Management
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 Educational Assessment
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 Recruitment Exams
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 </ul>
 
 
</div>

Content Manager

Aarti Pharmalabs Ltd. (APL)

<div>
 
 
 Job Description
 
 
 
 This Project Management role is for Chemical Development of NCEs/CDMO/CRAMS projects located in Mumbai, India. The candidate in this role will be a part of the core team of CDMO business and should work diligently and will have to handle all project management activities of our customer collaborations smoothly.
 
 
 
 Primary Responsibilities of Role:
 
 
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 Preparing Project Charters/Project Health Reports and circulating to all stakeholders
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 Ensuring kick off meetings as soon as project is awarded/communication from management
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 Close monitoring of projects in terms of resource allocations, timelines and budgets
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 Need to coordinate cross-functional teams seamlessly
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 Identifying bottlenecks and involve respective teams for resolution/planning
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 Coordinate weekly/bi-weekly review meetings with R&amp;D and with management
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 Track the deliverables committed to client/internal teams for development/pilot /commercial batches
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 Ensuring seamless and transparent communication with regards to project status to internal/external clients through regular updates
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 Understand the project progress and anchor client telecoms/ video calls
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 Understand client RFPs, Proposals preparation, Scope of the project and commercials
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 Closely coordinating with BD team and ensuring customer satisfaction and responding to customer queries received through BD team
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 Ensuring necessary approvals and tracking through SAP from RM procurement/new equipment procurements till invoicing
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 Coordinate with regulatory teams to fulfil regulatory requirements of client/internal projects
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 Ensuring all statutory requirements at required locations such as test license, manufacturing license etc.,
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 </ul>
 
 
 Qualification and Requirements:
 
 
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 Bachelor degree / Master degree in Chemistry, Life Sciences, Business, Chemical Engineering or equivalent or PhD are preferred.
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 7-8 years' overall project management experience, PMP Certification is advantage
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 Experience in CDMO companies working with small to medium size biotech and pharmaceutical companies are MANDATORY.
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 Demonstrated knowledge of CDMO technical services with experience in a variety of small molecules and peptides projects
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 Outstanding written and oral communication skills, including presentation skills and client meetings
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 A true team player with demonstrated ability to navigate across multiple locations and work cross-functionally, collaboratively, and within a highly matrixed organization.
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 Understanding of regulatory requirements and quality standards
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 Strong analytical and problem-solving skills including proficiency in data analysis.
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 Team motivator, and go getter attitude
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 Exceptional attention to detail
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 Possess strong sense of urgency
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 Proficient with Microsoft Office or Google Workspace related software
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 </ul>
 
 Experience - 3-4 years
 
</div>

Project Management Specialist

Larsen & Toubro

<div>
 To Plan, coordinate, and manage interface with various stakeholders and simultaneous operations happening across the project.
 
 
 In good understanding of construction procedure, materials and project management principles related to any three of the following WBS i.e., Ground Improvement; Rotary and Static equipment foundation; Infrastructure development which includes underground utilities, roads, various types of fencing; Process and Non-Process Buildings, Precast Pipe racks, Tankages; Dewatering and Shoring System.
 
 
 Obtaining permits and licenses from appropriate authorities
 
 
 Determine and optimize the needed resources (equipment, materials, and manpower) for effective and efficient execution of the project within the ACES from start till mechanical completion.
 
 
 Ensure that the subcontractors allocated to the site are performing their scope as per LTEC Terms and Conditions, Responsibility Matrix.
 
 
 Timely mitigating issues that normally props up during the phase of the project thereby eliminating the risks of claims, overshooting of milestone dates and completion period.
 
 
 Ensure that all activities direct or indirect are carried out with full awareness with respect to the project specifications, battery limits, safety of men and machinery and meeting the industry quality criteria of the structure to be constructed.
 
 
 Attending the project review meeting with the customer and to ensure that the trust remains intact.
 
 
 Ensure that HSE and integral part of project execution protecting the environment and developing facilities that are safe and healthy to all workforce at site.
 
 
 Evaluate the progress and prepare a detailed MIS reports flagging the areas of improvements done and the areas of concerns with suggested solutions.
 
 
 Ensuring that the project is executed by implementation of Carbon and Water Initiatives taken by corporate.
 
 
 Digitization of various resources and productivity
 
 
 Innovation and Automation to make the construction activities safer and more productive
</div>

Civil Engineer

L'Oréal

<div>
 For 115 years, L&rsquo;Or&eacute;al, the world&rsquo;s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability.
 
 
 In our journey, we are looking for talented individuals who can lead us on this mission.
 
 
 Would you like to be a part of the adventure?
 
 
 We have a suitable opportunity in the
 
 Professional Products Division
 
 for the position of
 
 Digital Transformation Manager.
 
 This is a Team manager role. The DIGITAL TRANSFORMATION MANAGER (Data, DDX &amp; CX) is a strategic role within L'Or&eacute;al's Professional Products Division in India. This role is responsible for developing the roadmap and implementing the B2B, B2B2C, B2C data-driven DDX and Omnichannel customer experience (CX) strategy across the division, with the goal of driving customer acquisition, retention, loyalty, and ultimately, revenue growth. This individual will champion a customer-centric approach throughout the organization, leveraging data analytics, DDX systems, and digital technologies to deliver personalized and seamless experiences for salon professionals and consumers. This role requires significant collaboration with Zone IT, CDMO DDX &amp; Global PPD stakeholders (Digital, DMIs, Activation, etc.) who owns the products, solutions, project timeline, deployment &amp; execution to ensure alignment and effective implementation of regional strategies.
 
 
 
 Key Responsibilities
 
 
 
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 Digital Transformation: Lead the country&rsquo;s digital transformation evolution of the B2B, B2B2C, B2C data &amp; customer experiences, leveraging digital technologies to create innovative and seamless customer interactions
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 Own Strategic Digital Projects: In collaboration with CDMO, Zone IT, Global stakeholders, to be the Div&rsquo;s strategic project owner of Loreal Partner Shop, Loreal Salon Services, Pro360, D2C Loyalty Programmes, etc
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 Data Strategy &amp; Analytics: Drive the data strategy for the Division in collaboration with Brand Teams, Zone IT, CDMO, Global stakeholders, encompassing data collection, integration, analysis, and visualization. Establish key performance indicators (KPIs) and dashboards to track and measure the effectiveness of DDX and CX initiatives
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 DDX: Lead the Div&rsquo;s CRM strategy in collaboration with the CDMO DDX team, to oversee the implementation, optimization, and ongoing management of the DDX system (e.g., MRM, Salesforce). Ensure effective data acquisition, activation, &amp; analytics of data captured, segmentation, and utilization to drive personalized marketing campaigns and targeted sales efforts
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 Customer Experience Design: Map the customer journey across all touchpoints and identify opportunities to enhance the customer experience at each stage
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 Stakeholder Management: Build strong relationships with key stakeholders across the organization, including global, regional, and local teams, to ensure alignment and collaboration
 
 
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 </ul>
 
 Key Deliverables
 
 
 
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 Collaboration with Marketing:
 </li>
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 Deliverable: Working with the marketing team to develop an effective consumer experience design for Brand.com, B2B E-comm, B2B2B Ecosystem and CRM programmes
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 Details: Provide input on Consumer experience, content strategy, Whatsapp Messaging, E-mail marketing, and search engine optimization (SEO)
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 </ul>
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 Collaboration with Commercial team:
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 Deliverable: Working with the Commercial team on LPS and LSS Projects
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 Details: This includes managing LPS platform for Salon onboarding and engagement, LPS Roadmap, LSS to drive O+O Salon Footfalls
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 Collaboration with CDMO/Tech/IT: *Work closely with CDMO/Tech Teams to drive Transformation from a Digital lens
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
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 Strategic Thinking &amp; Planning: Ability to think strategically about the role Digital Transformation in the overall business strategy and develop long-term plans to achieve business objectives
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 Project Management: Strong project management skills to effectively manage multiple projects simultaneously, prioritize tasks, meet deadlines, and deliver results within budget
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 Leadership &amp; Collaboration: Ability to lead and motivate teams, collaborate effectively with cross-functional stakeholders (e.g., sales, marketing, IT), and influence decision-making
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 Business Acumen &amp; Financial Management: Understanding of business principles, financial metrics, and budget management to make informed decisions that drive profitability and growth
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
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 Strong on Stake holder management. (Marketing, Zone, Digital, HO, Global, CDMO Teams)
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 Strong relationship orientation (with PPD HO teams)
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 Should have ability to connect with people across organisations and across Geographies
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
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 Post Graduation with relevant experience will be preferred.
 </li>
 <li>
 We are on the lookout for Talent who has experience in Managing Consumer Data, Designing Consumer Experience, Website Management, CRM/Loyalty Programme Activations.
 
 
 </li>
 </ul>
 L&rsquo;Or&eacute;al is committed to building a diverse environment and is proud to be an equal opportunity employer. L&rsquo;Or&eacute;al closely prohibits discrimination against any employee or applicant for employment because of the individual&rsquo;s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.
</div>

SENIOR MANAGER - DIGITAL TRANSFORMATION

Just In Time

<div>
 
 
 Role Overview
 
 
 
 The E-commerce Manager will be responsible for driving the company&rsquo;s online sales and digital retail strategy. This role involves managing day-to-day e-commerce operations, enhancing customer experience, optimizing product listings, and leading initiatives that improve sales performance across online platforms (own website, and marketplaces). The E-commerce Manager will act as the bridge between technology, marketing, and operations to ensure seamless digital retail growth.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategy &amp; Business Growth
 
 
 <ul>
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 Develop and execute the e-commerce business plan aligned with retail objectives.
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 Identify growth opportunities through online channels, digital marketing, and partnerships.
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 Drive customer acquisition, retention, and loyalty programs through online platforms.
 </li>
 </ul>
 
 
 Platform &amp; Operations Management
 
 
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 Manage day-to-day operations of the company&rsquo;s e-commerce website and marketplace channels (Amazon, Myntra, Ajio, etc.).
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 Oversee product catalogue management, pricing strategy, promotions, and inventory coordination.
 </li>
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 Ensure seamless order processing, logistics, and timely delivery in coordination with supply chain teams.
 </li>
 </ul>
 
 
 Customer Experience &amp; Engagement
 
 
 <ul>
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 Optimize website navigation, content, and user experience to increase conversions.
 </li>
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 Monitor customer feedback, reviews, and complaints to drive improvements.
 </li>
 <li>
 Work with customer service teams to ensure prompt resolution of online queries.
 </li>
 </ul>
 
 
 Marketing &amp; Analytics
 
 
 <ul>
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 Collaborate with the marketing team to plan and execute digital campaigns, SEO/SEM, influencer marketing, and social commerce.
 </li>
 <li>
 Track and analyze sales performance, website traffic, conversion rates, and ROI of online campaigns.
 </li>
 <li>
 Use data-driven insights to refine e-commerce strategies and enhance customer journey.
 </li>
 </ul>
 
 
 
 
 
 Team &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Lead and mentor the e-commerce team, ensuring alignment with overall retail strategy.
 </li>
 <li>
 Coordinate with IT, logistics, merchandising, finance, and marketing teams for smooth operations.
 </li>
 <li>
 Build partnerships with marketplace account managers and technology vendors.
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong understanding of e-commerce platforms (Shopify, Magento, etc.) and marketplace operations.
 </li>
 <li>
 Knowledge of SEO, SEM, digital marketing, and analytics tools (Google Analytics, Meta Ads Manager).
 </li>
 <li>
 Excellent leadership, communication, and project management skills.
 </li>
 <li>
 Strong analytical mind-set with the ability to interpret data and drive actionable insights.
 </li>
 <li>
 Customer-first approach with focus on user experience and digital innovation.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, E-commerce, or related field (MBA preferred).
 </li>
 <li>
 5&ndash;8 years of experience in e-commerce, preferably within the retail sector.
 </li>
 <li>
 Proven track record of scaling online sales and managing marketplace relationships.
 </li>
 <li>
 Hands-on experience in managing e-commerce platforms, campaigns, and operations.
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Online sales revenue and growth rate.
 </li>
 <li>
 Conversion rate optimization (CRO).
 </li>
 <li>
 Customer acquisition cost (CAC) &amp; Lifetime Value (LTV).
 </li>
 <li>
 Marketplace performance (sell-through rate, ratings, and reviews).
 </li>
 <li>
 Website traffic and digital engagement metrics.
 </li>
 <li>
 On-time order fulfilment and customer satisfaction scores.
 </li>
 </ul>
 
 
</div>

Ecommerce Manager

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