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360training.com

<div></div><div><div>360training</div>
<div>360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today&rsquo;s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.</div>
<div></div><div>At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.</div>
<div></div><div>360training offers a compelling compensation package that ties to performance and impact. We offer quality health insurance for employees, their dependents and parent including OPD, dental and vision coverage to meet a variety of needs. We also offer benefits of life and disability, time off, leave encashment, EOBI and gratuity. With twice a year promotion opportunity.</div>
<div></div><div>Work Hours: The work hours will be 03:00 PM to 12:00 AM Pakistan Standard Time.</div>
<div></div><div>Jr. Quality Assurance Analyst</div>
<div> 
The Jr. Quality Assurance Analyst is responsible for testing 360training.com&rsquo;s online training courses to ensure minimum functionality and end-user experience standards are met. Testing would include verification of content, audio, images, course layout, and course configuration functionality. The QA Analyst position requires documentation of all errors and regression testing to ensure errors are fixed/ addressed appropriately.</div>
<div></div><div>Responsibilities 
</div><ul><li>Execute functional tests, verification/regression, and mobile tests according to QA Testing Plan</li>
<li>Use course outlines, course manuscripts, audio scripts, and activity/animation scripts to verify content within the online course preview.</li>
<li>Document test findings and suggest revisions in accordance with QA best practices.</li>
</ul>
<div></div><div>Qualifications
</div><ul><li>Candidates with O/A Level education or a bachelor&rsquo;s degree with English as a major subject will be preferred. Other areas of study providing similar skill sets and experience can also be considered.</li>
<li>Minimum experience of at least 1 year or an internship in content writing and data analysis position will be preferred.</li>
<li>Basic knowledge of web-based training</li>
<li>A solid understanding of quality assurance as part of the development process</li>
<li>Excellent verbal and written communication skills in English (preferably US)</li>
<li>Basic knowledgeable in the use of the Microsoft Office suite</li>
<li>Detail oriented, highly organized, and motivated to succeed.</li>
<li>Able to solve problems independently or with a team.</li>
Must be able to work in a fast-paced, rapidly changing environment. 
<li>
</li></ul><div> 
 
Key Skills</div>
<ul><li>Functional Testing: Ability to execute detailed functional, regression, and mobile testing based on QA plans.</li>
<li>Attention to Detail: Strong focus on accuracy when verifying content, audio, images, and course layout.</li>
<li>Documentation: Skilled in recording content errors/bug reports and recommendations clearly and concisely in accordance with QA best practices.</li>
<li>Content Verification: Ability to cross-check course content against scripts, outlines, and design documents.</li>
<li>Bug Tracking: Familiarity with tracking and reporting defects or inconsistencies in a structured format.</li>
<li>Basic Technical Proficiency: Understanding of e-learning platforms and learning management systems (LMS) is a plus.</li>
<li>Regression Testing: Capable of performing follow-up tests to ensure previously identified issues are resolved.</li>
</ul>
<div></div><div>Qualities</div>
<ul><li>Detail-Oriented: Diligent in identifying errors, inconsistencies, or quality gaps in content.</li>
<li>Organized: Manages multiple QA tasks while maintaining thorough documentation practices.</li>
<li>Collaborative: Works effectively with instructional designers, developers, and QA team members.</li>
<li>Clear Communicator: Communicates test findings and suggestions effectively to both technical and non-technical teams.</li>
<li>Learner&rsquo;s Mindset: Open to new tools, techniques, and feedback to grow QA knowledge. 
</li></ul><div>Experience</div>
<ul><li>Experience in Content QA Testing: Hands-on experience testing digital or eLearning content, ensuring consistency across text, visuals, audio, and navigation.</li>
<li>Testing of Online Learning Materials: Familiarity with reviewing course content against provided scripts, outlines, and instructional materials.</li>
<li>Software Knowledge: Familiarity with Learning Management Systems (LMS) and Jira is considered a plus.</li></ul></div><div></div>

Jr. (Content) Quality Assurance Analyst

Coatinks (Private) Limited

The Quality control Analyst is responsible for conducting tests and analyses to ensure the quality and performance of inks, coatings, and other printing materials. This role involves working closely with production teams to develop formulations and troubleshoot issues.Key Responsibilities:<ul><li>Prepare samples of inks, chemicals, and substrates for testing.</li><li>Conduct tests to evaluate properties such as viscosity, pH, colour consistency, and drying time.</li><li>Assist in developing new ink and coating formulations to meet specific customer requirements.</li><li>Modify existing formulations based on performance feedback and testing results.</li><li>Utilize tools such as X-Rite for colour matching and ensure colour consistency across different batches and products.</li><li>Perform routine quality control tests to ensure materials meet established specifications and industry standards.</li><li>Document results and maintain accurate records of all tests performed.</li><li>Operate and maintain laboratory equipment and instruments.</li><li>Ensure all equipment is calibrated and functioning correctly.</li><li>Analyse test data and prepare reports summarizing findings and recommendations.</li><li>Collaborate with the QC team to communicate quality issues and develop solutions.</li><li>Adhere to safety protocols and proper handling procedures for hazardous materials.</li><li>Ensure compliance with environmental regulations and industry standards.</li><li>Work closely with production staff to troubleshoot issues and optimize printing processes.</li><li>Participate in cross-functional teams to improve product quality and performance.</li></ul>Qualifications:<ul><li>Associate's degree or higher in Chemistry, Printing Technology, or a related field.</li><li>2&ndash;3 years of previous experience in a laboratory setting, preferably in the printing, Paint or chemical manufacturing industry (ink and coatings experience is highly desirable). Strong analytical and problem-solving abilities.</li><li>Familiarity with laboratory equipment and testing procedures.</li><li>Excellent attention to detail and organizational skills.</li><li>Effective communication and teamwork skills.</li></ul>Job Type: Full-time

QC Analyst

Vendify TM

Vendify is seeking a detail-oriented Quality Assurance (QA) Analyst to oversee the call quality and compliance of our international POS sales campaigns. The ideal candidate will have deep expertise in the POS industry and a proven track record of improving sales conversion through rigorous call monitoring and feedback.Role Overview<ul><li>Location: On-site &ndash; Gulshan-e-Iqbal, Karachi.</li><li>Shift: Night Shift (08:00 PM &ndash; 05:00 AM).</li><li>Tenure: Full-time / Permanent.</li></ul>Key Responsibilities<ul><li>Call Monitoring: Audit live and recorded outbound sales calls to ensure adherence to POS campaign scripts and USA/Canada compliance standards.</li><li>Performance Analysis: Evaluate &quot;POS Closers&quot; and &quot;Lead Gen&quot; agents based on communication, tone, objection handling, and closing techniques.</li><li>Feedback &amp; Coaching: Conduct one-on-one feedback sessions and group workshops to address performance gaps and improve campaign KPIs.</li><li>Reporting: Prepare daily and weekly QA reports for the Recruitment and Operations Managers to track the quality of the &quot;New Room&quot; and existing teams.</li><li>Compliance: Ensure all agents follow SOPs regarding merchant data security and ethical sales practices.</li></ul>Requirements<ul><li>Experience: Minimum 2 years of experience specifically in a QA role for POS campaigns (Point of Sale/Merchant Services).</li><li>Education: Minimum Bachelors or equivalent.</li><li>Industry Knowledge: Deep understanding of the North American POS market, merchant processing, and common sales objections.</li><li>Communication: Exceptional verbal and written English skills with a sharp ear for nuances in international sales calls.</li><li>Analytical Skills: Ability to identify trends in agent performance and suggest data-driven training solutions.</li></ul>What We Offer<ul><li>Market-Leading Salary: Based on experience and POS domain expertise.</li><li>Incentives: Performance-based bonuses and recognition.</li><li>Transport: Dedicated Pick &amp; Drop facility for female staff covering 11+ major Karachi areas.</li><li>Growth: A professional environment with opportunities to lead the QA department.</li></ul>How to ApplyInterested professionals meeting the 2-year POS experience criteria are encouraged to apply. Email: contact@vendify.info WhatsApp: 0332-0757648Pay: Rs50,000.00 - Rs70,000.00 per monthLocation:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

Quality Assurance Officer

ABIC

Job description:The Quality Assurance Executive assesses call quality to ensure that CSRs deliver their role in line with the company and client&rsquo;s quality values and methodology.Responsibilities<ul><li>Monitoring of Calls &ndash; 20-30 calls per day</li><li>Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of opportunities</li><li>Input data pertinent to quality measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance.</li><li>Identify and report any required training issues to department management and trainers.</li><li>Take an active part in the evolution of the attribute document.</li><li>Identify changes that need to be made to our evaluation process.</li><li>Create scripting and resources for agents when requested or needed.</li><li>Provide in-depth comments on evaluations for manager coaching.</li><li>Follow up with issues identified to ensure they are resolved.</li><li>Contributes to QA scorecard evaluations used in monthly, quarterly, and annual performance reviews.</li></ul>Requirement&middot; Education: Should possess bachelor&rsquo;s degree (Intermediate may also apply).&middot; Experience: 02 to 03 years of relevant experience.&middot; Must have excellent communication skills (both written and spoken).&middot; Must be a team player.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Quality Assurance Executive (Call Center)

Inoviotech

Job OverviewThe Sales Quality Assurance Executive is responsible for monitoring and evaluating sales interactions across multiple communication channels to ensure compliance with company standards, sales processes, and regulatory requirements. The role focuses on maintaining service quality, improving agent performance, and supporting revenue growth through effective quality management practices.<ul><li>Listen to recorded/live sales calls or review chat/email interactions.</li><li>Evaluate performance based on predefined quality scorecards.</li><li>Check accuracy of product information shared by agents.</li><li>Ensure compliance with company policies, scripts, and legal requirements.</li><li>Identify trends, errors, and gaps in sales conversations.</li><li>Track agent performance and highlight improvement areas.</li><li>Provide constructive feedback to sales agents.</li><li>Provide feedback to improve call handling and overall customer experience.</li><li>Conduct coaching sessions to improve conversion rates and communication skills</li><li>Prepare daily/weekly quality reports.</li><li>Share insights with team leads and management.</li><li>Suggest improvements in sales scripts and processes.</li><li>Help reduce customer complaints and increase customer satisfaction.</li><li>Understanding of sales techniques and customer behavior</li><li>Good communication and reporting skills</li><li>Listen to and monitor recorded/live calls for quality assurance purposes.</li><li>Verify customer details and ensure data accuracy.</li><li>Evaluate agents&rsquo; communication, adherence to scripts, and compliance with company policies.</li></ul>Requirements: 2&ndash;3 years of experience in call verification / call quality assurance (BPO/Call Center/Software House preferred).Shift: Evening shift (9:00 PM - 6:00 AM).Job: Full Time - Onsite.Location: PE.C.H.S Block 6, Shahrah-e-Faisal, Karachi.Job Type: Full-timeWork Location: In person

Sales Quality Assurance Executive

Legendesk

Responsibilities:<ul><li>Ensure all products meet or exceed quality standards and customer expectations.</li><li>Identify and document any defects or issues and ensure they are addressed promptly.</li><li>Perform root cause analysis on identified defects and implement corrective actions.</li><li>Work with cross-functional teams (specially with the international sales team) to develop and implement quality improvement.</li></ul>Requirements:<ul><li>Fresh to 6 months of experience in a quality assurance role.</li><li>Excellent analytical and problem-solving skills.</li><li>Good communication and interpersonal skills.</li><li>Good in report and email writing.</li></ul>Location: Karachi, DHA Phase 6 (on-site)Shift: Night (7 pm to 4 am)Benefits:<ul><li>Pick &amp; drop.</li><li>Foodpanda.</li><li>Provident fund.</li><li>Paid leaves.</li><li>Medical.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Available for night shift with pick and drop?</li></ul>Location:<ul><li>Karachi Defence Housing Society (Required)</li></ul>Work Location: In person

QA Executive - Billing

TECHNEXIA

We are seeking motivated candidates for the Research Analyst role, specializing in Computer Science, Social Sciences, or Medical/Healthcare, to conduct research, analyze data, and deliver high-quality academic and technical reports.Research Analyst &ndash; Computer Science Responsibilities: -Conduct literature reviews in AI, data science, and technology-related fields -Analyze datasets using Python, R, or similar tools -Apply techniques in data analysis, machine learning, or visualization -Prepare technical reports and documentation -Requirements: Degree in Computer Science, Data Science, or related field -Proficiency in Python/R/SPSSResearch Analyst &ndash; Social Sciences Responsibilities: - Conduct literature reviews in psychology, sociology, IR, economics, etc. -Design surveys, questionnaires, and case studies -Analyze data using SPSS or qualitative methods -Prepare academically sound reports with proper interpretation -Requirements: Degree in Social Sciences or related discipline -Strong knowledge of research methodologies -Excellent academic writing and critical thinking skillsResearch Analyst &ndash; Medical/Healthcare Responsibilities: -Conduct literature reviews in healthcare, public health, clinical or biomedical fields -Assist in study design (cross-sectional, clinical, observational studies) -Prepare research papers, reports, and literature-based reviews -Ensure ethical standards and proper referencing (e.g., APA/Vancouver) -Requirements: Degree in Medicine, Public Health, Biotechnology, Biomedical Sciences, or related field -Understanding of research design, biostatistics, and healthcare systems -Basic proficiency in data analysis tools (SPSS/R) -Strong academic and scientific writing skills-Timings : 8:30AM to 4:30PM -Location : North Nazimabad Karachi. -Job Type: Full-time -Work Location: In personPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Research Writer

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