admin officer

hr executive

assistant manager internal audit Jobs in Karachi

assistant manager internal audit

hr assistant

academic qa executive (female) Jobs in Karachi

academic qa executive (female)

head of quality assurance

Reckitt

<div>
 We are Reckitt
 <br/>
 <br/>
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 <br/>
 <br/>
 Research &amp; Development
 <br/>
 <br/>
 In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
 <br/>
 <br/>
 We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
 <br/>
 <br/>
 The size of our organisation means you'll have the opportunity to learn and work in different functions within R&amp;D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The scope of the job includes planning and managing, day to day QA oversight activities.
  </li>
  <li>
   Ensuring on time release of products from Mauripur &ndash; Healthcare/ Household after proper review.
  </li>
  <li>
   Support SQH in Quality resource management, update system and documents as per requirement.
  </li>
  <li>
   Direct reports include:
  </li>
  <ul>
   <li>
    AM QA
   </li>
   <li>
    QA Executive
    <br/>
   </li>
  </ul>
 </ul>
 Your responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Authorized by Reckitt for taking final decision on release or rejection of finished products in conjunction with SOP HCQA-017.
  </li>
  <li>
   Authorized to delegate release or rejection of finished products including but not limited to as per Quality Assurance System defined under Schedule B-II GMP compliance of Drug Act 1976.
  </li>
  <li>
   Authorized by Reckitt in reference to Drug Act 1976, Drug (Licensing &amp; Advertising) Rules 1976 &amp; Schedule B-II to release &amp; certify or to delegate release &amp; certify that each production batch has been produced and controlled in accordance with the requirements of the good manufacturing practices and the relevant rules made under the Ordinance relevant to the production, control, and release of drugs as well as of conditions of registration.
  </li>
  <li>
   Establish the quality management system and procedures.
  </li>
  <li>
   Monitor adherence to QA process is following all local regulatory requirements and Reckitt quality management systems.
  </li>
  <li>
   Ensure that the quality control procedures are implemented during every step of the production process.
  </li>
  <li>
   Implement Product Quality plans to ensure controls of manufacturing, quality testing and product packaging through line inspection.
  </li>
  <li>
   Implement Product Validation second plan to ensure robustness of manufacturing process, equipment, cleaning, and environment.
  </li>
  <li>
   Ensure that Annual Product Review (APR) are prepared and CAPA plan is in place.
  </li>
  <li>
   Ensure that thorough checking of batch documents in order to ensure release of Finished Products for sales is done in compliance with all local regulatory requirements and Reckitt Quality Management System.
  </li>
  <li>
   Plan and conduct internal quality audits and facilitate proactive solutions by collecting and performing statistical analysis of quality data.
  </li>
  <li>
   Establish and implement the Inspection and Testing Plan
  </li>
  <li>
   Participate in GMP Audit Program for the site.
  </li>
  <li>
   Ensure that deviations system is in place and effective CAPA and investigations are being done and monitor progress on implementation of CAPA.
  </li>
  <li>
   Ensure that Change control procedures are in place and effective.
  </li>
  <li>
   Take appropriate corrective actions on identified problems.
  </li>
  <li>
   Identify potential sources of error and suggest ways to eliminate them. (Preventive Actions)
  </li>
  <li>
   Support in investigating customer complaints.
  </li>
  <li>
   Ensure to manage proper upkeep and maintenance of Batch history records / documents and finished products and raw material retention samples.
  </li>
  <li>
   Monitor and report KPIs and take corrective / Preventive actions to improve quality performance.
  </li>
  <li>
   Continuous process improvement Devise procedures to inspect and report quality issues.
  </li>
  <li>
   Carry out regular Quality reviews with Supply Leadership to highlight areas of risk, progress being made, help needed and learning to be transferred smoothly.
  </li>
  <li>
   Ensure that NPD/EPD projects are smoothly handed over into manufacturing operations while &lsquo;Good-For-Sale&rsquo; is only approved when all quality requirements and success criteria are satisfied.
  </li>
  <li>
   Any other job/task assigned by Site Quality Head.
   <br/>
   <br/>
  </li>
 </ul>
 The experience we're looking for
 <br/>
 <br/>
 <ul>
  <li>
   Doctor of Pharmacy (Pharm &ndash; D) or bachelor&rsquo;s degree in pharmacy with 7 years experience having minimum five years experience in quality control and testing of drugs.
  </li>
  <li>
   Additional business high school graduation degree e.g., MBA/ MPhil will be preferred.
  </li>
  <li>
   Clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.
  </li>
  <li>
   Good understanding of typical regulatory requirements relevant to a regulated product (But not limited to) e.g., Drugs Act. 1976, DRAP Rules 2012, ISO Standards and applicable ICH guidelines.
   <br/>
   <br/>
  </li>
 </ul>
 The skills for success
 <br/>
 <br/>
 Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&amp;D, Product Lifecycle Management.
 <br/>
 <br/>
 What we offer
 <br/>
 <br/>
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 <br/>
 <br/>
 Equality
 <br/>
 <br/>
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>


Head of Quality Assurance

<div></div><div><div><div><div>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</div></div><div><div><h2 class="jobSectionHeader"><b>
Research &amp; Development
</b></h2></div><div>In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.<br>
<br>
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.<br>
<br>
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&amp;D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.</div></div><div><div><h2 class="jobSectionHeader"><b>
About the role</b></h2>
</div><div><ul><li>The scope of the job includes planning and managing, day to day QA oversight activities.</li>
<li>Ensuring on time release of products from Mauripur &ndash; Healthcare/ Household after proper review.</li>
<li>Support SQH in Quality resource management, update system and documents as per requirement.</li>
<li>Direct reports include:</li>
<li><ul><li>AM QA</li>
<li>QA Executive</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Your responsibilities</b></h2>
</div><div><ul><li>Authorized by Reckitt for taking final decision on release or rejection of finished products in conjunction with SOP HCQA-017.</li>
<li>Authorized to delegate release or rejection of finished products including but not limited to as per Quality Assurance System defined under Schedule B-II GMP compliance of Drug Act 1976.</li>
<li>Authorized by Reckitt in reference to Drug Act 1976, Drug (Licensing &amp; Advertising) Rules 1976 &amp; Schedule B-II to release &amp; certify or to delegate release &amp; certify that each production batch has been produced and controlled in accordance with the requirements of the good manufacturing practices and the relevant rules made under the Ordinance relevant to the production, control, and release of drugs as well as of conditions of registration.</li>
<li>Establish the quality management system and procedures.</li>
<li>Monitor adherence to QA process is following all local regulatory requirements and Reckitt quality management systems.</li>
<li>Ensure that the quality control procedures are implemented during every step of the production process.</li>
<li>Implement Product Quality plans to ensure controls of manufacturing, quality testing and product packaging through line inspection.</li>
<li>Implement Product Validation second plan to ensure robustness of manufacturing process, equipment, cleaning, and environment.</li>
<li>Ensure that Annual Product Review (APR) are prepared and CAPA plan is in place.</li>
<li>Ensure that thorough checking of batch documents in order to ensure release of Finished Products for sales is done in compliance with all local regulatory requirements and Reckitt Quality Management System.</li>
<li>Plan and conduct internal quality audits and facilitate proactive solutions by collecting and performing statistical analysis of quality data.</li>
<li>Establish and implement the Inspection and Testing Plan</li>
<li>Participate in GMP Audit Program for the site.</li>
<li>Ensure that deviations system is in place and effective CAPA and investigations are being done and monitor progress on implementation of CAPA.</li>
<li>Ensure that Change control procedures are in place and effective.</li>
<li>Take appropriate corrective actions on identified problems.</li>
<li>Identify potential sources of error and suggest ways to eliminate them. (Preventive Actions)</li>
<li>Support in investigating customer complaints.</li>
<li>Ensure to manage proper upkeep and maintenance of Batch history records / documents and finished products and raw material retention samples.</li>
<li>Monitor and report KPIs and take corrective / Preventive actions to improve quality performance.</li>
<li>Continuous process improvement Devise procedures to inspect and report quality issues.</li>
<li>Carry out regular Quality reviews with Supply Leadership to highlight areas of risk, progress being made, help needed and learning to be transferred smoothly.</li>
<li>Ensure that NPD/EPD projects are smoothly handed over into manufacturing operations while &lsquo;Good-For-Sale&rsquo; is only approved when all quality requirements and success criteria are satisfied.</li>
<li>Any other job/task assigned by Site Quality Head.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>The experience we're looking for</b></h2>
</div><div><ul><li>Doctor of Pharmacy (Pharm &ndash; D) or bachelor&rsquo;s degree in pharmacy with 7 years experience having minimum five years experience in quality control and testing of drugs.</li>
<li>Additional business high school graduation degree e.g., MBA/ MPhil will be preferred.</li>
<li>Clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.</li>
<li>Good understanding of typical regulatory requirements relevant to a regulated product (But not limited to) e.g., Drugs Act. 1976, DRAP Rules 2012, ISO Standards and applicable ICH guidelines.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>The skills for success</b></h2>
</div><div>Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&amp;D, Product Lifecycle Management.</div></div><div><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2>
</div><div>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</div></div><div><div><h2 class="jobSectionHeader"><b>
Equality</b></h2>
</div><div>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</div></div></div></div>

<p><b>Position: Executive Chef</b></p><p><b>Location:</b> Naya Nazimabad Gymkhana, Karachi<br/><b>Experience Required:</b> 5+ Years</p><p><b>Job Summary</b></p><p>The Executive Chef will lead all kitchen operations, ensuring high-quality food production, menu innovation, cost control, and compliance with hygiene standards. The role requires strong leadership, creativity, and operational expertise to deliver an exceptional dining experience.</p><p><b>Key Responsibilities</b></p><ul><li>Oversee <b>entire kitchen operations</b> across all outlets</li><li>Design and update <b>menus</b>, ensuring variety, quality, and cost efficiency</li><li>Manage <b>food preparation, presentation, and portion control</b></li><li>Ensure compliance with <b>food safety and hygiene standards (HACCP)</b></li><li>Control <b>food cost, wastage, and kitchen budgets</b></li><li>Supervise and train <b>chefs, cooks, and kitchen staff</b></li><li>Coordinate with <b>F&amp;B and management teams</b> for events and daily operations</li><li>Monitor <b>inventory, purchasing, and supplier management</b></li><li>Maintain consistency in <b>taste, quality, and presentation</b></li><li>Implement <b>standard recipes and SOPs</b></li></ul><p><b>Requirements</b></p><ul><li>Minimum 5+ <b>years of experience</b> in culinary operations</li><li>Proven experience as an <b>Executive Chef / Head Chef</b></li><li>Strong knowledge of <b>local &amp; international cuisines</b></li><li>Expertise in <b>kitchen management, food costing, and menu planning</b></li><li>Leadership and team management skills</li><li>Ability to work in a <b>high-pressure environment</b></li></ul><p><b>Preferred Background</b></p><ul><li>Experience in <b>clubs, hotels, or high-volume restaurants</b></li><li>Culinary degree or professional certification is a plus</li></ul><p><b>Key Skills</b></p><ul><li>Leadership &amp; team development</li><li>Creativity &amp; menu innovation</li><li>Cost control &amp; budgeting</li><li>Quality assurance</li><li>Communication &amp; coordination</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Executive Chef

Synergy Solutions

<p><b>Department: Projects</b></p><p><b>Reporting To: Project Manager / Senior Project Engineer</b></p><p><b>Location: Head Office &amp; Project Sites</b></p><p><b>Position Overview:</b></p><p>Synergy Corporation is seeking a competent and experienced Project Engineer (Electrical) to support the execution and delivery of complex electrical and infrastructure projects. The incumbent will play a critical role in assisting the Project Manager in planning, coordination, execution, testing, and commissioning of projects, ensuring compliance with technical specifications, quality standards, and project timelines.</p><p>The candidate must possess hands-on experience in electrical systems, including MV/LV distribution, diesel generator systems, and site execution, along with strong coordination and documentation capabilities.</p><p><b>Key Responsibilities:</b></p><p><b>1. Project Execution &amp; Site Supervision</b></p><ul><li>Execute and supervise installation activities for:</li><li>Medium Voltage (MV) and Low Voltage (LV) electrical systems</li><li>Transformers, RMUs, VCB panels, and MDBs</li><li>Diesel Generator sets and synchronization systems</li><li>Cable laying, glanding, termination, and routing</li><li>Ensure all activities are carried out as per approved drawings, specifications, and project scope</li><li>Coordinate with subcontractors, vendors, and site teams for smooth execution</li></ul><p>Monitor site progress, manpower deployment, and productivity.</p><p><b>2. Engineering &amp; Technical Support</b></p><ul><li>Assist in preparation and review of:</li><li>Single Line Diagrams (SLDs)</li><li>Load calculations and cable sizing</li><li>Voltage drop and short circuit analysis</li><li>Support design implementation for:</li><li>Earthing and lightning protection systems</li><li>Internal and external lighting systems</li><li>Review and validate shop drawings, technical submittals, and material approvals .</li></ul><p><b>3. Testing &amp; Commissioning</b></p><ul><li>Conduct and supervise testing activities including:</li><li>Insulation Resistance (IR) testing</li><li>High Voltage (Hipot) testing (up to 28kV)</li><li>Transformer and cable testing</li><li>Assist in protection relay configuration and testing for VCB panels</li><li>Support commissioning and synchronization of diesel generators using controllers such as Deep Sea, ComAp, and InteliGen</li><li>Participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)</li></ul><p><b>4. Project Planning &amp; Coordination</b></p><ul><li>Assist in development and monitoring of project schedules</li><li>Coordinate with internal departments including design, procurement, and QA/QC</li><li>Liaise with clients, consultants, and stakeholders for technical approvals and progress updates</li><li>Identify project risks and contribute to mitigation planning</li></ul><p><b>5. Documentation &amp; Reporting</b></p><ul><li>Prepare and maintain:</li><li>Daily, weekly, and monthly progress reports</li><li>Inspection requests (IRs) and quality checklists</li><li>Material submittals and approval logs</li><li>Maintain records of:</li><li>BOQ tracking and material consumption</li><li>Site instructions, variations, and correspondences</li><li>Support preparation of as-built drawings and project handover documentation</li></ul><p><b>6. Quality Assurance &amp; HSE Compliance</b></p><ul><li>Ensure all work complies with project specifications and international standards (IEC/IEEE)</li><li>Conduct regular site inspections and enforce quality control procedures</li><li>Implement and monitor Health, Safety &amp; Environment (HSE) policies on site</li><li>Participate in safety meetings, audits, and toolbox talks</li></ul><p><b>7. Commercial &amp; Cost Control Support</b></p><ul><li>Assist in BOQ preparation, quantity verification, and cost estimation</li><li>Monitor material usage and minimize wastage</li><li>Support billing processes, IPC preparation, and variation claims</li></ul><p><b>8. ERP &amp; Resource Coordination</b></p><ul><li>Coordinate with stores and logistics for material issuance and tracking</li><li>Maintain accurate project data, inventory records, and resource allocation</li><li>Support ERP system inputs and reporting accuracy</li></ul><p><b>Qualification Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in electrical engineering (PEC Registered)</li><li>5&ndash;7 years of relevant experience in electrical project execution</li></ul><p><b>Technical Competencies:</b></p><ul><li>Strong knowledge of MV/LV power distribution systems</li><li>Experience in diesel generator systems and synchronization</li><li>Familiarity with protection systems and relay coordination</li><li>Hands-on experience with testing and commissioning equipment</li></ul><p><b>Software Proficiency:</b></p><ul><li>AutoCAD</li><li>ETAP / Ecodial / Simaris</li><li>MS Office Suite (Excel, Word, Project)</li><li>Power Quality Analyzers (e.g., Kyoritsu/HIOKI)</li><li>Genset Controllers: Deep Sea, ComAp, InteliGen , DIEF</li></ul><p>Pay: Rs80,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Project Engineer

NBHUH

<p>We are seeking a proactive and detail-oriented <b>Assistant Manager &ndash; Quality Assurance</b> to support the implementation and monitoring of quality standards across the organization. The ideal candidate will ensure compliance with healthcare regulations, improve patient care processes, and assist in continuous quality improvement initiatives.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in developing and implementing quality assurance policies and procedures</li><li>Monitor compliance with healthcare standards and regulatory requirements</li><li>Conduct internal audits, inspections, and gap analyses</li><li>Identify areas for improvement and recommend corrective actions</li><li>Ensure proper documentation and record-keeping of quality reports</li><li>Coordinate with different departments to maintain quality standards</li><li>Assist in accreditation processes (e.g., hospital accreditation)</li><li>Analyze data and prepare quality performance reports</li><li>Conduct staff training on quality standards, patient safety, and SOPs</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Master&rsquo;s degree in Healthcare Management / Quality Management / Hospital Administration or relevant field</li><li>Additional certification or diploma in Quality Assurance / Healthcare Quality Management will be preferred</li><li>Minimum <b>2&ndash;4 years</b> experience in Quality Assurance (preferably in healthcare)</li><li>Strong knowledge of quality standards and healthcare compliance</li><li>Good analytical, documentation, and reporting skills</li><li>Proficiency in MS Office (especially Excel &amp; reporting)</li><li><b>Preferred Skills:</b></li><li>Experience with hospital accreditation standards (e.g., JCIA or local standards)</li><li>Strong communication and coordination skills</li><li>Problem-solving and process improvement mindset</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Growth and learning opportunities</li><li>Professional and collaborative work environment</li></ul><p>Work Location: In person</p>

Assistant Manager – Quality Assurance

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Why Start Your Career At ibex.?
  <br/>
  <br/>
 </strong>
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 <br/>
 <br/>
 <strong>
  What Makes You A Good Fit For This Job?
  <br/>
  <br/>
 </strong>
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 <br/>
 <br/>
 <strong>
  What We Seek In You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborative mindset
  </li>
  <li>
   Customer service focus
  </li>
  <li>
   Hands-on-problem solving ability
  </li>
  <li>
   The ability to communicate technical information in a simple manner
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   O Levels/Matric or above
  </li>
  <li>
   Excellent English Written and Verbal Communication
  </li>
  <li>
   American or neutral accent
  </li>
  <li>
   Proficiency with MS Office (Particularly MS Excel and MS Word)
  </li>
  <li>
   Must be alteast 18 Years old and hold valid CNIC.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Learning And Takeaways
  <br/>
  <br/>
 </strong>
 Here @ ibex. we will help build you!
 <br/>
 <br/>
 <ul>
  <li>
   Unlimited exposure
  </li>
  <li>
   A chance to polish your skills
  </li>
  <li>
   A great learning environment
  </li>
  <li>
   Ample experience to build a future path for yourself
  </li>
  <li>
   An opportunity to operate with a highly trained and diversified network of people
   <br/>
   <br/>
  </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 <br/>
 <br/>
 <strong>
  Perks Of Being An Ibexian
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical Insurance &amp; OPD
  </li>
  <li>
   Provident Fund with investment options
  </li>
  <li>
   Leave Encashment
  </li>
  <li>
   Annual leaves
  </li>
  <li>
   On job training
  </li>
  <li>
   Two days off in a week
  </li>
  <li>
   Ergonomic furniture and infrastructure
  </li>
  <li>
   Referral Rewards
  </li>
  <li>
   Annual Increment
  </li>
  <li>
   Conveyance facility
  </li>
  <li>
   Loan facility
  </li>
  <li>
   Employee Appreciation programs
   <br/>
   <br/>
  </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  </li>
  <li>
   Collaborate and build relationships with customers to strengthen service competitiveness
  </li>
  <li>
   Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  </li>
  <li>
   Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
  </li>
 </ul>
</div>


Customer Services Specialist - International

EccentricOne

<p><b>ABOUT ECCENTRICONE</b></p><p>EccentricOne is a growing IT and knowledge services company based on Main Shahrah-e-Faisal, Karachi. We operate across multiple specialised business units delivering high-quality output for an international client portfolio. As our operations scale, we need a sharp, organised coordinator to keep our projects moving on time and to standard.</p><p><b>ABOUT THE ROLE</b></p><p>We are hiring a Project Coordinator to manage the day-to-day operations of one of our core delivery divisions. You will be the operational engine behind a team of specialists &mdash; managing timelines, tracking deliverables, coordinating between team members, and ensuring that every project is delivered on time and at the right standard.</p><p>This is a high-ownership, detail-driven role. You will not just monitor progress &mdash; you will drive it. Prior experience in writing, content operations, research, or knowledge-intensive environments is a strong advantage and will be prioritised during shortlisting.</p><p>If you are highly organised, calm under deadline pressure, and know how to keep a team of specialists aligned and accountable &mdash; this role is for you.</p><p><b>WHAT YOU WILL DO</b></p><p>Project Management &amp; Coordination</p><ul><li>Own the project tracker for all active deliverables &mdash; deadlines, milestones, team assignments, and review cycles</li><li>Assign tasks based on team capacity, expertise, and priority</li><li>Monitor progress daily and proactively flag delays before they escalate</li><li>Maintain a centralised delivery calendar covering all active and upcoming projects</li><li>Ensure every deliverable moves through the full workflow &mdash; draft &rarr; review &rarr; quality check &rarr; final &mdash; on schedule</li></ul><p>Communication &amp; Reporting</p><ul><li>Serve as the primary coordination point between the delivery team and internal stakeholders</li><li>Communicate project status, timelines, and scope changes clearly and promptly</li><li>Prepare progress reports and project summaries for management review on a weekly basis</li></ul><p>Quality &amp; Process</p><ul><li>Ensure all deliverables meet the quality and formatting standards set by the division head</li><li>Track revision cycles and ensure feedback is actioned within agreed timelines</li><li>Identify bottlenecks in the workflow and recommend process improvements</li><li>Maintain organised, up-to-date records of all completed, in-progress, and pipeline projects</li></ul><p>Team Support</p><ul><li>Support onboarding of new team members with workflow orientation and tool training</li><li>Coordinate workload distribution to ensure consistent output quality across the team</li><li>Keep the team informed of upcoming deadlines, priority shifts, and client requirements</li></ul><p><b>WHAT WE ARE LOOKING FOR</b></p><p>Required:</p><ul><li>Bachelor's degree minimum &mdash; Business Administration, English, Mass Communication, Project Management, or any relevant field</li><li>2&ndash;4 years of experience in project coordination, content operations, or team management</li><li>Strong organisational skills &mdash; able to manage multiple concurrent projects without losing track of any</li><li>Excellent written and spoken English &mdash; all internal and external communication is in English</li><li>Proficiency in project management or task tracking tools &mdash; Trello, Asana, Notion, or equivalent</li><li>Availability for afternoon shift: 12 PM &ndash; 6 PM, Monday to Saturday, on-site</li></ul><p>Preferred (will be prioritised in shortlisting):</p><ul><li>Prior experience in writing, research, editorial, or knowledge-intensive work environments</li><li>Experience managing or coordinating a team of specialists</li><li>Familiarity with quality assurance or structured review processes</li><li>Prior work at a KPO, research organisation, university, or content agency</li></ul><p><b>WHAT WE OFFER</b></p><ul><li>Salary: Competitive &mdash; based on experience and qualifications</li><li>A senior coordination role with direct visibility to division leadership and the CEO</li><li>Work at the heart of a fast-growing, specialist delivery division</li><li>Afternoon shift: 12 PM &ndash; 6 PM &mdash; a schedule built for focus and productivity</li><li>On-site office: Main Shahrah-e-Faisal, Karachi</li></ul><p><b>HOW TO APPLY</b></p><p>Apply directly through Indeed and attach your CV. Candidates with experience in writing, research, or knowledge-intensive environments are strongly encouraged to include a brief note on their background.</p><p>Shortlisted candidates will be contacted within 24 hours.</p><p><b>Job Type:</b> Full-time | <b>Work Mode:</b> On-site | <b>Shift:</b> 12 PM &ndash; 6 PM | <b>Days:</b> Monday &ndash; Saturday</p><p>Application Question(s):</p><ul><li>This role requires working on-site from 12 PM to 6 PM, Monday to Saturday. Are you fully available for this schedule?</li><li>This is a fully on-site role on Main Shahrah-e-Faisal, Karachi. No remote or hybrid option is available. Can you commute to this location daily?</li><li>How many years of project coordination or operations management experience do you have? Briefly describe the nature of projects you handled.</li></ul><p>Work Location: In person</p>

Project Coordinator

Explore 2143+ Head of quality assurance in Karachi this May. Find roles across top companies and apply now to boost your career.

2143 head of quality assurance jobs In Karachi

Head of Quality Assurance

Head of Quality Assurance

Executive Chef

Project Engineer

Assistant Manager – Quality Assurance

Customer Services Specialist - International

Project Coordinator