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quality assurance manager

Yousef Al-Rajhi Group

<h2>Quality Assurance Manager – Coffee / Specialty Coffee</h2>📍 Location: Riyadh, Saudi Arabia  We are seeking a highly experienced Quality Assurance Manager to oversee and maintain the highest standards of product quality, food safety, and operational compliance across a leading specialty coffee retail operation.The ideal candidate will have a strong background in quality assurance within the coffee, food &amp; beverage, or specialty coffee industry, ensuring consistent product quality, compliance with food safety regulations, and adherence to brand standards across multiple locations.  <h3>Key Responsibilities</h3>Develop, implement, and maintain quality assurance policies, procedures, and standards across all café locations.Ensure consistent coffee quality, beverage preparation standards, and product presentation in line with specialty coffee best practices.Conduct regular quality audits and inspections across outlets to ensure compliance with operational and food safety standards.Monitor adherence to health, hygiene, and food safety regulations in all locations.Identify quality issues and implement corrective and preventive actions to maintain high standards.Work closely with operations teams to ensure consistent product quality and customer experience.Provide training and guidance to store teams on quality standards, beverage preparation, and hygiene protocols.Collaborate with procurement and supply chain teams to ensure quality of raw materials and ingredients.Prepare quality reports and present performance insights and improvement plans to senior management.  <h3>Requirements</h3>Bachelor’s degree in Food Science, Quality Management, Hospitality, or a related field.5+ years of experience in Quality Assurance within coffee, specialty coffee, café chains, or the F&amp;B industry.Strong knowledge of food safety standards, quality control procedures, and regulatory compliance.Experience conducting quality audits across multiple outlets.Excellent analytical, problem-solving, and attention-to-detail skills.Strong communication and training abilities to support operational teams.  <h3>Key Skills</h3>Quality Assurance &amp; Quality ControlFood Safety &amp; Hygiene ComplianceCoffee &amp; Beverage Quality StandardsAudit &amp; Compliance ManagementProcess Improvement &amp; Training

Quality Assurance Manager - Coffee / Specialty Coffee

SPIMACO

<div>
 
 At SPIMACO, we believe that diversity is our strength and inclusion is our culture. We are committed to providing equal opportunities for all, creating a workplace where everyone can succeed.
 
 
 As part of our People &amp; Culture vision, we foster an environment built on respect, fairness, and inclusion. We celebrate the different perspectives, backgrounds, and experiences that make us more innovative and empower every team member to learn, grow, and make an impact.
 
 
 Our commitment is to empower every individual to reach their full potential and contribute to our mission of improving lives through innovation and excellence in the pharmaceutical industry. Together, we ensure a workplace where everyone feels respected, heard, and inspired to make a difference.
 
 
 
 
 
 
 
 
 
 Strategic Responsibilities :
 
 
 
 
 
 &bull; Manage day-to-day operations and strategic projects within the department.
 
 
 &bull; Implement and track departmental strategies and initiatives.
 
 
 &bull; Collaborate with other departments to achieve shared objectives.
 
 
 &bull; Oversee team development and performance management.
 
 
 &bull; Monitor and manage departmental budgets and resources.
 
 
 
 
 
 
 
 
 Functional Responsibilities :
 
 
 
 
 
 &bull; Develop and Maintain the Corporate Quality Management System (QMS)
 
 
 &bull; Establish, maintain, and continuously improve SPIMACO corporate QMS to ensure compliance with SPIMACO and authority standards.
 
 
 &bull; Support GRC in defining companywide quality policies, procedures, and audit frameworks applicable across all manufacturing sites and subsidiaries.
 
 
 &bull; Standardize documentation SPIMACO quality standards and authority across the group to ensure consistency.
 
 
 &bull; Review audit outcomes to ensure effective governance.
 
 
 &bull; Monitor adherence to regulatory requirements and internal quality standards across the group.
 
 
 &bull; Ensure standardized quality assurance practices are applied consistently across all subsidiaries.
 
 
 &bull; Provide independent oversight of compliance risks and escalate critical issues to executive leadership.
 
 
 &bull; Provide Strategic Quality Input and advise on quality implications of mergers, acquisitions, and technology transfers.
 
 
 &bull; Monitor Compliance and Performance
 
 
 &bull; Track quality KPIs and compliance performance across subsidiaries.
 
 
 &bull; Report regularly to executive leadership on quality status, risks, and improvement initiatives.
 
 
 &bull; Benchmark group performance against industry best practices and regulatory expectations.
 
 
 &bull; Promote a culture of continuous improvement, quality awareness, and proactive risk management across all quality functions
 
 
 &bull; Drive and maintain awareness of compliance requirements and proactive risk management.
 
 
 &bull; Foster a culture of continuous improvement across all quality functions within the group.
 
 
 
 
 
 
 
 
 Job Requirements :
 
 
 
 Qualifications
 
 
 Required: Bachelor's degree in a relevant field.
 
 
 Preferred:
 
 
 Master&rsquo;s degree
 
 
 Professional certifications in quality or related fields
 
 
 
 
 
 
 Experience :
 
 
 
 Required: Minimum 13 years of experience.
 
 
 Preferred: 5 years in a mid‑management role.
 
 
 
 
 
 
 Languages :
 
 
 
 Required: English (Proficient)
 
 
 Preferred: Arabic (Proficient)
 
 
 
 
 
 
 
 
 
 
 Location
 
 : Riyadh
 
</div>

Quality Assurance, Executive Manager

IC İÇTAŞ İNŞAAT / IC ICTAS CONSTRUCTION

<div>
 
 IC &Idot;&ccedil;ta&scedil; Construction is a global brand with over 50 years of experience in domestic and international projects. Since its establishment, the company has successfully completed numerous projects ranging from airports, ports, marinas, roads, and bridges to high-speed trains, high-capacity power plants, and tourism facilities.
 
 
 
 
 
 We are seeking an experienced and results-driven
 
 QA/QC Manager
 
 to lead and manage quality management systems and quality assurance activities for our road and infrastructure project in Riyadh, Saudi Arabia.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Civil Engineering from an accredited university.
 </li>
 <li>
 20+ years of experience in quality management within large-scale infrastructure projects.
 </li>
 <li>
 Minimum 5+ years of proven experience as a Quality Manager, overseeing QA/QC systems and teams on complex construction projects.
 </li>
 <li>
 Excellent command of English (written and spoken); Arabic proficiency is a plus.
 </li>
 <li>
 Proficiency in MS Office Suite.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and implement comprehensive quality assurance and quality control plans for road and bridge projects, ensuring compliance with national and international standards.
 </li>
 <li>
 Conduct regular site inspections and audits to monitor construction processes, identifying non-conformities and ensuring corrective actions are taken promptly.
 </li>
 <li>
 Collaborate with project managers and engineers to establish quality benchmarks and performance metrics, facilitating continuous improvement throughout the project lifecycle.
 </li>
 <li>
 Prepare and maintain detailed documentation of quality control activities, including inspection reports, test results, and compliance certificates to support project accountability.
 </li>
 <li>
 Train and mentor site personnel on quality standards and best practices, fostering a culture of quality awareness within the team.
 </li>
 <li>
 Coordinate with suppliers and subcontractors to ensure that materials and workmanship meet specified quality requirements, conducting material inspections as necessary.
 </li>
 <li>
 Review project plans and specifications to identify potential quality issues early in the project, providing recommendations for design modifications to enhance constructability.
 </li>
 <li>
 Lead root cause analysis for any quality failures, implementing corrective and preventive actions to mitigate future risks and enhance project outcomes.
 </li>
 <li>
 Act as the main point of contact for quality-related matters during project meetings, ensuring that quality objectives are communicated and understood by all stakeholders.
 </li>
 </ul>
</div>

QA/QC Manager

IMAR OVERSEAS SAUDI CO.W.L.L

QA/QC MANAGER:IMAR Overseas KSA is seeking a highly experienced QA/QC Manager to join our team. If you have a strong background in high-end fit-out projects and a passion for quality excellence, we want to hear from you.Key Responsibilities:<ul><li>Develop, implement, and maintain the Project Quality Management System (QMS).</li><li>Prepare and monitor Inspection &amp; Test Plans (ITPs), method statements, and quality procedures.</li><li>Ensure all fit-out works comply with project specifications, drawings, and international standards.</li><li>Review and approve materials, shop drawings, and subcontractor submissions.</li><li>Conduct inspections, audits, and quality control checks on-site.</li><li>Coordinate with consultants, project managers, and subcontractors to resolve quality-related issues.</li><li>Lead and manage the QA/QC team and provide regular reports to senior management.</li><li>Ensure proper documentation, records control, and compliance with ISO standards where applicable.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Architecture, or related field.</li><li>Minimum 8&ndash;10 years of experience in QA/QC, with at least 5 years in fit-out/interior projects.</li><li>Strong knowledge of fit-out materials, finishes, and installation standards.</li><li>Experience in high-end commercial, retail, hospitality, or residential interior projects.</li><li>ISO certification (Lead Auditor or Internal Auditor) is an advantage.</li><li>Strong leadership, communication, and problem-solving skills.</li></ul>If you consider yourself capable and eligible to join IMAR GROUP we strongly encourage you to submit your CV to l.aassi@imar.com immediately.Application deadline: 07-April-2026 at 1:00 PM KSA timeJob Type: Full-timeWork Location: In person

QA/QC MANAGER

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Purpose
 
 
 
 To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.
 
 
 
 Key Accountabilities And Activities
 
 
 
 
 Quality Assurance
 
 
 
 <ul>
 <li>
 Lead and supervise the quality assurance activities within the team.
 </li>
 <li>
 Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system.
 </li>
 <li>
 Assess script adherence, data accuracy, process consistency, and product knowledge.
 </li>
 <li>
 Analyze failures and potential failures, and develop action plans and preventive measures.
 </li>
 <li>
 Communicate results and findings to management and stakeholders.
 </li>
 <li>
 Ensure compliance with monitoring sample sizes for all team members.
 </li>
 <li>
 Verify and ensure adherence to sample size requirements for new agents.
 </li>
 <li>
 Generate and deliver regular business intelligence &amp; quality assurance reports.
 </li>
 <li>
 Review and analyze quality variations from metrics and identify problem areas.
 </li>
 <li>
 Collaborate with internal stakeholders to address quality-related issues and improve processes.
 </li>
 <li>
 Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.
 
 
 </li>
 </ul>
 
 Process Improvement
 
 
 
 <ul>
 <li>
 Identify opportunities for process improvement and efficiency enhancement.
 </li>
 <li>
 Collaborate with cross-functional teams to implement process changes and best practices.
 </li>
 <li>
 Provide recommendations for training needs based on quality evaluations.
 </li>
 <li>
 Continuously review and update quality monitoring guidelines and score sheets.
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Provide guidance and support to the QA team members.
 </li>
 <li>
 Conduct regular coaching and feedback sessions to improve performance.
 </li>
 <li>
 Develop and deliver training sessions to enhance agents' quality performance.
 </li>
 <li>
 Foster a positive and collaborative work environment within the QA team.
 </li>
 <li>
 Conduct regular team meetings to discuss quality updates and address concerns.
 
 
 </li>
 </ul>
 
 Governance and Resilience
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge and Experience
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in operations, fleet management, logistics, or quality control.
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 KPI monitoring and performance management
 </li>
 <li>
 Strong communication skills
 
 
 </li>
 </ul>
 
 Education and Certifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a relevant field is required.
 </li>
 </ul>
</div>

Rider Quality Assistant Manager

Red Sea Global

<div>
 
 
 Join The Destination Management Company!
 
 
 
 
 
 
 DMC (Destination Management Company) is one of Red Sea Global (RSG) subsidiaries and is a destination management company that deploys knowledge, expertise, and resources, in the design and implementation of hotel accommodations, transportation, itineraries, activities and logistics for RSG destinations.
 
 
 We are a one stop shop for B2B and B2C customers and provide an authentic, unique and effective planning and booking solution from end to end. Our strong presence and cutting-edge technology enable us to deliver best in class services to all our clients.
 
 
 
 
 
 Our knowledgeable and talented customer care team are available around the clock to cater the needs of our clients and handle all types of queries with the highest level of luxury concierge services and a seamless guess experience from start to finish. DMC also offers Meet &amp; Assist services across RSG destination ensuring a hassle-free travel experience for our esteemed guests.
 
 
 We are confident that with our unwavering commitment to excellence, DMC will set new standards in the travel and tourism industry in Saudi Arabia.
 
 
 
 
 
 
 Job Summary:
 
 
 
 Manage the design, implementation, and continuous improvement of quality assurance frameworks and learning programs across Visit Red Sea operations to ensure consistent luxury service standards, operational compliance, and capability development
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Functional Responsibilities:
 
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Design, maintain, and enhance quality assurance frameworks, scorecards, and audit tools across VRS functions.
 </li>
 <li>
 Conduct structured quality audits of guest interactions to assess compliance with service, policy, and brand standards.
 </li>
 <li>
 Provide actionable QA feedback and coaching insights to drive measurable performance improvement.
 </li>
 <li>
 Lead root cause analysis for service failures and complaints, recommending corrective and preventive actions.
 </li>
 <li>
 Design and deliver operational training programs covering technical knowledge, service excellence, and compliance requirements.
 </li>
 <li>
 Develop and manage annual and monthly training plans aligned with operational priorities.
 </li>
 <li>
 Prepare structured training materials, assessments, and post-training evaluation tools.
 </li>
 <li>
 Review, update, and standardize SOPs, FAQs, and operational documentation.
 </li>
 <li>
 Track and analyze quality performance trends and training outcomes, preparing management reports.
 </li>
 <li>
 Ensure compliance with internal policies, regulatory requirements, and brand guidelines.
 </li>
 <li>
 Align VRS Quality &amp; Learning practices with RSG Group HR and Organizational Quality Management frameworks, ensuring governance adherence.
 </li>
 </ol>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Academic Qualifications:
 
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Human Resources, or related field.
 </li>
 <li>
 
 Years of Experience:
 
 4&ndash;6 years of relevant experience
 </li>
 <li>
 
 Certificates (Preferred):
 
 Preferred to have Certified Quality Auditor (CQA), Train-the-Trainer certification, or Customer Experience / Service Excellence certification.
 </li>
 </ul>
 
 
</div>

Assistant Manager – Quality & Learning

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Parsons is looking for an amazingly talented Quality Manager to join our team! In this role you will be providing management direction, and includes administrative and supervisory responsibilities, involving all quality activities on several small to medium sized projects and/or programs, or functional areas to ensure that products or services provided are in accordance with customer and Parsons Quality requirements. This position provides leadership to quality professionals and the development and implementation of Quality systems, procedures, and related quality activities. Regularly interacts with senior-level representatives from a variety of functional groups, including program management, design/engineering, purchasing, construction, and other personnel. 
What You'll Be Doing:<div><div><div><div><ul><li>
Participates in the interview and selection process (including hiring recommendations), and makes staffing assignments in accordance with schedule requirements. Conducts performance evaluations and makes appropriate recommendations for required actions, including recommendations for advancement, changes in status, or disciplinary action. Manages the salary administration process, including preparing the annual salary plan and recommending salary actions for merit increases and/or promotions.</li><li>
Provides Quality Systems leadership using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting and Quality Systems training. Interfaces at senior and executive levels with regard to ISO 9000 process improvement and reengineering.</li><li>
Develops and maintains Quality Policy, Processes, Procedures and related documents. Reviews Quality Manuals, documents, and implementation procedures to verify compliance with industry codes and standards, regulations and regulatory commitments.</li><li>
Participates in Client pre-bid, bid or contract planning and preparation.</li><li>
Plans and executes required audit activities (schedules, plans, reports, finding resolutions, etc.).</li><li>
Performs and adequately documents Internal Quality Audits of assigned office, projects and jobsites, and manages all related follow-up activities. Audits conducted to assure compliance with Parsons standards, contract requirements, and applicable codes, specifications and drawings, including but not limited to: Design, Engineering, Estimating, Procurement, Project Controls, Vendor/Subcontractor Management, Receiving, Handling &amp; Storage, Construction, etc.</li><li>
Facilitates all internal and external Quality audits and briefs management with the results.</li><li>
Effectively documents, follows-up and closes corrective actions - both internal and external. Analyzes findings/ issues/ non-conformances identified during audits to determine program quality and identify performance trends. Analysis includes all available oversight results, both internal and external, and trending data. Handles qualification audits of suppliers of purchased items and services.</li><li>
Assures audited activities meet Parsons&rsquo; quality program, and Client quality requirements.</li><li>
Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.</li><li>
Promotes safety awareness including adhering to safety rules and requirements. Participates, as needed, in safety field audits and assessments.</li><li>
Reviews from a quality perspective (and approves if required) documents prepared by internal or external organizations such as quality manuals and procedures, technical deliverables, test plans and procedures, purchase orders, and subcontracts.</li><li>
Collaborates with management for interface on Quality activities with internal or external organizations (customers, suppliers, subcontractors, and others).</li><li>
Performs other responsibilities associated with this position as may be appropriate.</li></ul>
What Required Skills You have:<ul><li>
Bachelor's Degree in Engineering or Quality discipline or related field with 15+ years of related work experience in the field of Quality, including 5+ years experience in management capacity.</li><li>
Lead Auditor certification (ISO 9001 or equal) or ASQ certification (CMQ/OE, CQA, or CQE).</li><li>
Membership in a nationally-recognized Quality organization. Professional Engineer registration. Other related certifications may include, but are not limited to: Building Inspector, NQA-1 (nuclear auditor), NDT (ASNT), Welding Inspector (AWS), DOT. Possesses working knowledge of more than one area of industry such as infrastructure, government, aviation, process, or transportation.</li></ul></div></div></div></div>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Quality Manager

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