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quality assurance manager

Yousef Al-Rajhi Group

<h2><strong>Quality Assurance Manager – Coffee / Specialty Coffee</strong></h2><p>📍 <strong>Location:</strong> Riyadh, Saudi Arabia<br /> </p><p>We are seeking a highly experienced <strong>Quality Assurance Manager</strong> to oversee and maintain the highest standards of product quality, food safety, and operational compliance across a leading <strong>specialty coffee retail operation</strong>.</p><p>The ideal candidate will have a strong background in <strong>quality assurance within the coffee, food &amp; beverage, or specialty coffee industry</strong>, ensuring consistent product quality, compliance with food safety regulations, and adherence to brand standards across multiple locations.<br /> </p><h3><strong>Key Responsibilities</strong></h3><p>Develop, implement, and maintain <strong>quality assurance policies, procedures, and standards</strong> across all café locations.</p><p>Ensure consistent <strong>coffee quality, beverage preparation standards, and product presentation</strong> in line with specialty coffee best practices.</p><p>Conduct regular <strong>quality audits and inspections</strong> across outlets to ensure compliance with operational and food safety standards.</p><p>Monitor adherence to <strong>health, hygiene, and food safety regulations</strong> in all locations.</p><p>Identify quality issues and implement <strong>corrective and preventive actions</strong> to maintain high standards.</p><p>Work closely with operations teams to ensure <strong>consistent product quality and customer experience</strong>.</p><p>Provide training and guidance to store teams on <strong>quality standards, beverage preparation, and hygiene protocols</strong>.</p><p>Collaborate with procurement and supply chain teams to ensure <strong>quality of raw materials and ingredients</strong>.</p><p>Prepare quality reports and present <strong>performance insights and improvement plans</strong> to senior management.<br /> </p><h3><strong>Requirements</strong></h3><p>Bachelor’s degree in <strong>Food Science, Quality Management, Hospitality, or a related field</strong>.</p><p><strong>5+ years of experience in Quality Assurance</strong> within <strong>coffee, specialty coffee, café chains, or the F&amp;B industry</strong>.</p><p>Strong knowledge of <strong>food safety standards, quality control procedures, and regulatory compliance</strong>.</p><p>Experience conducting <strong>quality audits across multiple outlets</strong>.</p><p>Excellent analytical, problem-solving, and attention-to-detail skills.</p><p>Strong communication and training abilities to support operational teams.<br /> </p><h3><strong>Key Skills</strong></h3><p>Quality Assurance &amp; Quality Control</p><p>Food Safety &amp; Hygiene Compliance</p><p>Coffee &amp; Beverage Quality Standards</p><p>Audit &amp; Compliance Management</p><p>Process Improvement &amp; Training</p>

Quality Assurance Manager - Coffee / Specialty Coffee

ALPIN LIMITED

SETEC is looking for a highly proficient and energetic candidate for the position of Quality Assurance and Quality Control (QA & QC) Manager. The intended project is a railway system in Riyadh requiring a Bachelor's degree in engineering, 15 years’ total experience with 10 years’ experience in railway developments. Membership in the Saudi Council of Engineers is mandatory. Prior experience in project management is highly desirable, with chartered membership in professional organization related to project management and/or railway system engineering preferable.
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The incumbent should have deep understanding of engineering/technical issues related to conducting QA/QC reviews in a railway project.

Quality Assurance (QA) and Quality Control (QC) Manager

Qiddiya Investment Company

<div><p>The Manager &ndash; Quality Management leads the quality governance framework for Qiddiya Workers Villages, ensuring service standards, SOP compliance, audits, non-conformance management, and continuous improvement across all operational departments and service providers. The role drives a culture of measurable quality, documentation discipline, and resident-focused service excellence.</p>
Key Purpose of the Role<p>
To ensure consistent service quality and compliance through an integrated quality management system, audits, corrective actions, and continuous improvement.</p>
Key Responsibilities<ul><li>Develop and maintain the Workers Villages quality management framework, including standards, SOP governance, and audit schedules.</li><li>Conduct quality audits and inspections across Residential Services, Facilities Management, Security, and other functions.</li><li>Manage non-conformance reporting, root cause analysis, and corrective/preventive actions (CAPA) tracking.</li><li>Define service quality KPIs and support departments in performance improvement planning.</li><li>Maintain documentation control, versioning, and audit-ready records for governance frameworks and SOPs.</li><li>Lead continuous improvement initiatives and lessons-learned processes.</li><li>Support client and third-party audits, ensuring timely responses and closure evidence.</li></ul><br>
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Key Deliverables &amp; Accountabilities<ul><li>Approved quality management framework and audit plan.</li><li>Completed audits/inspections with documented findings and CAPA closure evidence.</li><li>Standardized SOP governance and documentation control system.</li><li>Quality KPI dashboards and improvement action plans.</li><li>Audit-ready compliance and quality records.</li></ul>
KPIs / Performance Metrics<ul><li>Quality audit score and improvement trend.</li><li>CAPA closure rate within target timelines.</li><li>Reduction in repeat non-conformities.</li><li>Service standard compliance rate across departments.</li><li>Stakeholder satisfaction with quality governance and support.</li></ul><b><br>
Requirements</b><br>
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Required Qualifications &amp; Certifications<p>
Bachelor&rsquo;s degree in a relevant field (Hospitality Management, Facilities Management, Business Administration, Engineering, Supply Chain, or related).</p><p>
Professional certifications relevant to the role are preferred (e.g., PMP/PRINCE2, NEBOSH/IOSH, ISO Lead Auditor, IFMA, CIPS, etc.).</p>
Experience Requirements<p>
Minimum 6 years of experience in quality management, compliance, or operational assurance in large-scale operations.</p><p>
At least 3 years in a managerial role implementing quality systems and audits.</p><p>
Experience with ISO-based approaches and structured CAPA management is preferred.</p></div>

Manager - Quality Management (DEL 1)

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
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 To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.
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  Quality Assurance
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   Lead and supervise the quality assurance activities within the team.
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   Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system.
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   Assess script adherence, data accuracy, process consistency, and product knowledge.
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   Analyze failures and potential failures, and develop action plans and preventive measures.
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   Communicate results and findings to management and stakeholders.
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   Ensure compliance with monitoring sample sizes for all team members.
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   Verify and ensure adherence to sample size requirements for new agents.
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   Generate and deliver regular business intelligence &amp; quality assurance reports.
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   Review and analyze quality variations from metrics and identify problem areas.
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   Collaborate with internal stakeholders to address quality-related issues and improve processes.
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   Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.
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  Process Improvement
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   Identify opportunities for process improvement and efficiency enhancement.
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   Collaborate with cross-functional teams to implement process changes and best practices.
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   Provide recommendations for training needs based on quality evaluations.
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   Continuously review and update quality monitoring guidelines and score sheets.
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  Team Management
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   Provide guidance and support to the QA team members.
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   Conduct regular coaching and feedback sessions to improve performance.
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   Develop and deliver training sessions to enhance agents' quality performance.
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   Foster a positive and collaborative work environment within the QA team.
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   Conduct regular team meetings to discuss quality updates and address concerns.
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  Governance and Resilience
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   Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
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   Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
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   Uphold a high-performance working environment and promote HS&rsquo;s Values.
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  Knowledge and Experience
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   4&ndash;6 years of experience in operations, fleet management, logistics, or quality control.
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   Strong analytical and reporting skills
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   KPI monitoring and performance management
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   Strong communication skills
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  Education and Certifications
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   Bachelor&rsquo;s degree in Business Administration or a relevant field is required.
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Rider Quality Assistant Manager

SETEC is looking for a highly proficient and energetic candidate for the position of QA and QC Manager. The intended project is a railway system in Riyadh City, Saudi Arabia requiring a Bachelor's degree in engineering, 15 years’ total experience with 10 years’ experience in railway developments. Membership in the Saudi Council of Engineers is mandatory. Prior experience in project management highly desirable, with chartered membership in professional organization related to project management and/or railway system engineering preferable.

Quality Assurance and Quality Control Manager

IMAR OVERSEAS SAUDI CO.W.L.L

<p><b>Construction QA/QC MANAGER:</b></p><p>IMAR Overseas KSA is seeking a highly experienced <b>QA/QC Manager</b> to join our team. If you have a strong background in high-end fit-out projects and a passion for quality excellence, we want to hear from you.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop, implement, and maintain the Project Quality Management System (QMS).</li><li>Prepare and monitor Inspection &amp; Test Plans (ITPs), method statements, and quality procedures.</li><li>Ensure all fit-out works comply with project specifications, drawings, and international standards.</li><li>Review and approve materials, shop drawings, and subcontractor submissions.</li><li>Conduct inspections, audits, and quality control checks on-site.</li><li>Coordinate with consultants, project managers, and subcontractors to resolve quality-related issues.</li><li>Lead and manage the QA/QC team and provide regular reports to senior management.</li><li>Ensure proper documentation, records control, and compliance with ISO standards where applicable.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Architecture, or related field.</li><li>Minimum 8&ndash;10 years of experience in QA/QC, with at least 5 years in fit-out/interior projects.</li><li>Strong knowledge of fit-out materials, finishes, and installation standards.</li><li>Experience in high-end commercial, retail, hospitality, or residential interior projects.</li><li>ISO certification (Lead Auditor or Internal Auditor) is an advantage.</li><li>Strong leadership, communication, and problem-solving skills.</li></ul><p>If you consider yourself capable and eligible to join IMAR GROUP we strongly encourage you to submit your CV to n.satti@imar.com immediately.</p><p>Application deadline: 05-March-2026 at 1:00 PM KSA time</p><p>Job Type: Full-time</p>

CONSTRUCTION QA/QC MANAGER

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><br>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>
Technical Quality Manager &ndash; SAP Premium Engagements</b></h2><p>
SAP is hiring a Technical Quality Manager to support our Premium Engagements customers, including SAP MaxAttention and SAP ActiveAttention. This role provides strategic technical guidance and ensures customers realize the full value of their SAP investments.</p><h3 class="jobSectionHeader"><b>
Role Overview</b></h3><p>
The Technical Quality Manager serves as a trusted advisor to large enterprise customers. You will manage the Premium Engagement service plan, guide digital transformation activities, and ensure successful adoption of SAP technology across cloud, hybrid, and on‑premise landscapes.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Lead the execution of the SAP Premium Engagement service plan</li><li>
Build strong customer relationships and act as a trusted technical advisor</li><li>
Provide expert guidance on SAP S/4HANA, SAP HANA, SAP BTP, SAP Cloud Platform, and SAP BASIS topics</li><li>
Support integration, operations, and optimization across all SAP systems and landscapes</li><li>
Identify issues, drive action plans, and support customers during critical situations</li><li>
Collaborate with System Integrators and ensure alignment with SAP best practices</li><li>
Drive innovation through scenario prototyping and technology adoption</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in a STEM field, or equivalent experience</li><li>
Fluency in English and Arabic</li><li><b>
Must have strong, hands‑on SAP experience (minimum 8 years)</b><br>
Experience may include S/4HANA, HANA, BASIS, SAP BTP, SAP Cloud Platform, SAP development, or core integration</li><li>
Strong understanding of SAP architectures, upgrades, migrations, and operational processes</li><li>
Excellent communication, presentation, and customer management skills</li><li>
Preferred certifications: SAP product certifications, Cloud, Programming, Enterprise Architecture</li></ul><h3 class="jobSectionHeader"><b>
Ideal Candidate</b></h3><p>
You bring deep SAP expertise, strong customer leadership skills, and the ability to guide customers through complex technical landscapes and innovative SAP solutions.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
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SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
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Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
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Requisition ID: 433733 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Technical Quality Manager - SAP Premium Engagements

Explore 922+ Quality assurance manager in Riyadh this March. Find roles across top companies and apply now to boost your career.