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quality assurance specialist

EVA pharma

<div>
 
 Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for&nbsp;Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for&nbsp;our team members.
 
 
 
 Job Summary
 
 We are seeking a passionate and talented
 
 Senior Quality Assurance Specialist
 
 to join our dynamic team.
 
 
 The&nbsp;ideal candidate will contribute to our mission of enhancing human health and well-being,&nbsp;ensuring that we meet the highest standards of excellence in our industry.&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Key Responsibilities: &nbsp;&nbsp;
 
 <ul>
 <li>
 Monitor and oversee environmental conditions (temperature, humidity, and pressure differentials), ensuring consistent compliance with GMP requirements across production and warehouse areas, and provide guidance on any observed trends or deviations
 </li>
 <li>
 Supervise raw material dispensing activities, ensuring adherence to specifications and verifying calculations in line with approved SOPs
 </li>
 <li>
 Provide oversight of manufacturing and packaging operations, ensuring full compliance with GMP, SOPs, and data integrity requirements, while supporting continuous improvement initiatives
 </li>
 <li>
 Review and approve batch records and logbooks, ensuring completeness, accuracy, and compliance with GDP standards
 </li>
 <li>
 Lead the handling of deviations, non-conformities, and incidents, including conducting or supporting root cause investigations and ensuring effective implementation and follow-up of CAPA
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Pharmacy
 </li>
 </ul>
 <ul>
 <li>
 2-4 years of relevant experience in a pharmaceutical QA environment
 </li>
 </ul>
 <ul>
 <li>
 Strong knowledge of cGMP and GDP principles
 </li>
 <li>
 Solid understanding of CAPA, change control, deviation management, and quality documentation systems
 </li>
 <li>
 Familiarity with ISO 9001, quality systems, and safety programs
 </li>
 <li>
 Good understanding of validation principles and basic statistical concepts
 </li>
 </ul>
</div>

Senior Quality Assurance Specialist

Al Ahly Momkn

<div>
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Issue Management Triage &amp; Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact, ensuring high-value resolutions, and ensure timely resolution according to business impact.
 
 
 </li>
 <li>
 Stakeholder Collaboration Cross-Functional Leadership: Facilitate calibration sessions and technical meetings across all organizational levels to align on system stability and quality standards.
 
 
 </li>
 <li>
 Reporting &amp; Analytics Operational Intelligence: Analyze performance drivers and technical changes to provide actionable insights. Deliver high-level dashboards and reports (Weekly/Monthly/Annual) to senior management.
 
 
 </li>
 <li>
 Quality Strategy Framework Design: Partner with QA leadership to design and implement Quality Gates, and refine quality rules, guidelines, and monitoring limits within the CI/CD pipeline to ensure consistent service delivery.
 
 
 </li>
 <li>
 Continuous Improvement Process Optimization: Leverage customer feedback and performance data to recommend and implement process improvements that enhance the end-to-end user experience.
 
 
 </li>
 <li>
 Performance Tracking: Manage individual and team performance tracking using ITSM tools (Jira, ManageEngine, etc.) to ensure accountability and KPIs are met and Implement Predictive Analytics to forecast potential system bottlenecks before they occur.
 
 
 </li>
 <li>
 Risk Mitigation &amp; Training: Conduct Root Cause Analysis (RCA) and Hazard Analysis, to prevent recurring issues, and Develop training materials to improve the team on quality best practices.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 Job Requirements:
 
 
 Education:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, CIS, MIS, BIS, from a top-tier university is a strong preference.
 
 
 </li>
 </ul>
 Technical Skills:
 
 <ul>
 <li>
 Skillful in data analysis &amp; reporting tools [MS Excel, Power BI, Python, &hellip; etc.]
 
 </li>
 <li>
 Working knowledge of tools, methods, and concepts of quality assurance.
 
 </li>
 <li>
 Familiarity with AI-powered testing assistants (e.g., Copilot for QA, self-healing test scripts) is highly recommended.
 
 </li>
 <li>
 A certificate in Data Analysis using Excel &amp; Power BI or Python is needed.
 
 </li>
 <li>
 Certificate in Quality Assurance, ISO 27001, ITIL Foundation, Six Sigma (Green/Black Belt), or Lean Management is a plus.
 
 
 </li>
 </ul>
 Soft Skills:
 
 <ul>
 <li>
 Excellent data collection &amp; presentation skills.
 
 </li>
 <li>
 Strong attention to detail, problem analysis and problem solving.
 
 </li>
 <li>
 High communication skills, both verbal &amp; written.
 
 </li>
 <li>
 Ability to translate complex technical defects into business-risk language for non-technical executives.
 
 </li>
 <li>
 High Adaptability.
 
 </li>
 </ul>
</div>

IT Quality Assurance Senior Analyst

IntouchCX

<div>
 
 
 About the Company :
 
 
 
 
 
 
 
 IntouchCX
 
 is a global leader in customer experience and technology solutions. The company has been in the market for 20 years and has recently expanded its operations to Egypt, where it has been active for the past two years.
 
 
 
 
 
 
 About the Job
 
 
 
 
 
 We&rsquo;re changing the way people think about customer service, and we need your help!
 
 
 
 
 We&rsquo;re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing, and evaluating Voice, Email, Chat, and Social contacts.
 
 
 
 
 
 As Quality Assurance Analyst (Spanish/English Bilingual), You Will&hellip;
 
 
 
 
 
 Coach CSRs/Tier 2s on the quality of service to ensure proper procedures are being followed
 
 
 Complete Quality Assurance and coaching session reports on a weekly basis
 
 
 Attend and participate in meetings with supervisors and managers to review monitoring lists
 
 
 Attend and participate in partner and internal calibration meetings
 
 
 Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operations Managers
 
 
 Report scripting problems or questions from callers to the appropriate departments
 
 
 Distribute partner and company-related correspondence to all CSRs/Tier 2 team members
 
 
 Perform other duties as assigned
 
 
 
 
 
 As Quality Assurance Analyst (Spanish/English Bilingual), You Have&hellip;
 
 
 
 
 
 High school diploma or equivalent (required)
 
 
 Must be fluent in Spanish and English, written and oral
 
 
 1 year of front-line contact center experience (preferred)
 
 
 1-2 years of Quality Assurance experience (preferred)
 
 
 Intermediate knowledge of MS Excel, MS Word and MS Office (required)
 
 
 Ability to type 30 wpm minimum with accuracy
 
 
 Strong verbal and written communication skills, including spelling and grammar
 
 
 Excellent organizational and time management skills
 
 
 Ability to make fair and consistent judgments and decisions
 
 
 Ability to multitask under high-pressure situations
 
 
 Ability to solve problems and offer suggestions in a positive and developmental manner
 
 
 Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls
 
 
 Ability to perform basic mathematical functions to ensure scoring accuracy
 
 
 Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
 
 
 Ability to work a variety of shifts, including days, afternoons, evenings and holidays
 
</div>

Spanish Quality Analyst

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Quality Investigator plays a vital role in evaluating the end-to-end passenger experience by conducting field assessments
 
 
 across stations and trains while posing as a regular commuter. This position is responsible for gathering objective, real-time
 
 
 insights into service quality, staff behavior, cleanliness, accessibility, and compliance with contractual Key Performance
 
 
 Indicators (KPIs). Through structured observations and detailed reporting, the Quality Investigator supports continuous
 
 
 improvement efforts, helping to enhance operational performance and elevate customer satisfaction across the transit network.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 System Analysis &amp; Planning
 
 
 
 <ul>
 <li>
 Review and analyze system specifications to identify testing requirements.
 </li>
 <li>
 Develop and implement effective testing strategies and detailed test plans.
 
 
 </li>
 </ul>
 
 Test Execution &amp; Results Analysis
 
 
 
 <ul>
 <li>
 Execute manual and automated test cases, ensuring thorough validation of the product.
 </li>
 <li>
 Analyze test results and determine potential areas of improvement.
 
 
 </li>
 </ul>
 
 Defect Logging &amp; Reporting
 
 
 
 <ul>
 <li>
 Evaluate product code against defined specifications and report any discrepancies.
 </li>
 <li>
 Log testing phases and defects in detail for future reference.
 </li>
 <li>
 Report bugs and errors to the development team and assist with troubleshooting.
 
 
 </li>
 </ul>
 
 Post-Release Testing &amp; Quality Assurance
 
 
 
 <ul>
 <li>
 Conduct post-release and post-implementation testing to ensure product stability after deployment.
 </li>
 <li>
 Collaborate with cross-functional teams throughout the software development lifecycle to ensure consistent quality
 
 
 </li>
 </ul>
 assurance.
 
 
 
 Ensure Compliance &amp; Standards Adherence
 
 
 
 <ul>
 <li>
 Ensure that all testing activities are aligned with industry standards, compliance regulations, and best practices.
 </li>
 <li>
 Monitor the software to confirm it meets security, privacy, and performance requirements.
 
 
 </li>
 </ul>
 
 Collaboration With Development Teams
 
 
 
 <ul>
 <li>
 Work closely with development teams to ensure that quality is maintained throughout the entire development
 
 
 </li>
 </ul>
 process.
 
 
 <ul>
 <li>
 Provide feedback on early-stage development and help identify potential risks before they arise.
 
 
 </li>
 </ul>
 
 Documentation And Knowledge Sharing
 
 
 
 <ul>
 <li>
 Maintain detailed and organized documentation of test cases, test results, and defect tracking.
 </li>
 <li>
 Share knowledge and best practices within the team to foster continuous improvement.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as
 
 
 </li>
 </ul>
 required within the job role.
 
 
 <ul>
 <li>
 Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
 
 
 </li>
 </ul>
 Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility. All staff members are
 
 
 accountable for reporting and intervening in any Safety, Security, or Environmental violations.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any relevant field.
 </li>
 <li>
 Fluent in Arabic &amp; English, French is a plus.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Proficiency in using computers, smartphones, and internet-based tools.
 </li>
 <li>
 Basic understanding of public transportation services and customer experience principles.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0 to 3 years of relevant experience in quality assurance, customer service, or operations.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Strong Observational Skills: Pays close attention to detail and accurately captures real-time service conditions and
 
 
 </li>
 </ul>
 behaviors.
 
 
 <ul>
 <li>
 Critical Thinking: Able to assess situations from multiple angles and make sound judgments based on evidence and
 
 
 </li>
 </ul>
 context.
 
 
 <ul>
 <li>
 Professional Demeanor: Maintains a calm, courteous, and composed presence in public settings, even under
 
 
 </li>
 </ul>
 pressure.
 
 
 <ul>
 <li>
 Ethical Conduct: Upholds high standards of honesty and fairness in all evaluations and interactions.
 </li>
 <li>
 Attention to Process: Follows protocols and guidelines meticulously to ensure consistency and reliability in reporting.
 </li>
 <li>
 Initiative: Takes proactive steps to identify service gaps or potential improvements without waiting for direction.
 </li>
 <li>
 Cultural Sensitivity: Respects and understands diverse passenger backgrounds and behaviors when conducting
 
 
 </li>
 </ul>
 evaluations.
 
 
 <ul>
 <li>
 Resilience: Maintains focus and performance during long shifts, busy environments, or repetitive tasks.
 </li>
 <li>
 Learning Agility: Quickly grasp new tools, procedures, or changes in evaluation criteria.
 </li>
 <li>
 Result-Oriented: Focuses on delivering actionable insights that contribute to measurable service improvements
 </li>
 </ul>
</div>

Quality Investigator

Jamjoom Pharma

<div>
 Join Jamjoom Pharma as an IPC Senior Executive &ndash;
 
 Quality Department
 
 
 
 Are you detail-oriented, driven, and passionate about
 
 quality assurance in the pharmaceutical industry
 
 ? Jamjoom Pharma is seeking a dedicated
 
 IPC Senior Executive
 
 to join our Quality team and contribute to our mission of delivering excellence in healthcare.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure proper sampling of intermediate, bulk, and finished product batches for routine testing, and cleaning samples.
 </li>
 <li>
 Follow up the application of quality assurance measures in production areas and check compliance with IPC testing.
 </li>
 <li>
 Ensure implementation of procedures of batch manufacturing and packaging documents, specifications &amp; SOPs.
 </li>
 <li>
 Ensure application of quality assurance measures during validation batches and planned changes.
 </li>
 <li>
 Monitor calibration of production equipment and IPC testing instruments.
 </li>
 <li>
 Review batch related documentation for completeness, correctness, and compliance to approved standards.
 </li>
 <li>
 Report any observed incidents during routine production and follow-up its correction and corrective action.
 </li>
 <li>
 Ensure that GMP Standards are followed properly in the Warehouse, Dispensing and manufacturing areas and during the manufacturing and packaging processes.
 </li>
 <li>
 Participate in deviations, complaints, OOSs &amp; OOTs in coordination with area owners and ensure implementation of CAPA and closure within the required timeline.
 </li>
 <li>
 Performing APR activities
 </li>
 <li>
 Ensure that the requirements for data integrity at the site are in place by conducting spot audits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-6 years&rsquo; experience in pharmaceutical Quality assurance in sterile &amp; nonsterile manufacturing.
 </li>
 <li>
 Master&rsquo;s degree / bachelor&rsquo;s degree in pharmacy.
 </li>
 <li>
 Excellent interpersonal, communication skills, team playing capability &amp; ability to meet challenges &amp; deadlines.
 </li>
 <li>
 Excellent documentation and report writing skills.
 </li>
 <li>
 Up-to-date knowledge of Good Manufacturing Practices, SFDA and related local regulations.
 </li>
 <li>
 Fluency in Arabic &amp; English languages.
 </li>
 </ul>
</div>

Quality Assurance- IPC SR. Executive

Bupa UK

<div>
 
 Job Description
 
 
 
 
 Quality Consultant
 
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 
 Job Type:
 
 Full‑time
 
 
 
 Purpose of the Role
 
 
 
 The Quality Assurance function plays a vital role in protecting our customers, supporting operational excellence, and ensuring our services are delivered in line with regulatory expectations and Bupa&rsquo;s commitment to fair outcomes.
 
 
 As a
 
 Quality Consultant
 
 , you will review, assess, and monitor a wide range of customer interactions across UKI operations. You will ensure accuracy, consistency, and compliance with processes, policies, and regulatory frameworks. Your work directly contributes to exceptional customer experiences by providing clear, constructive feedback, identifying risks, highlighting improvement opportunities, and supporting corrective action plans that deliver positive and fair outcomes for all customers.
 
 
 
 What You&rsquo;ll Do
 
 
 
 Your responsibilities may vary depending on business priorities and operational needs, but will include:
 
 
 
 Quality Reviews &amp; Compliance
 
 
 
 <ul>
 <li>
 Reviewing real‑time and retrospective customer interactions to ensure regulatory compliance and alignment with Bupa standards.
 </li>
 <li>
 Assessing whether customers received the correct outcome and experience based on available information and guidelines.
 </li>
 <li>
 Developing comprehensive knowledge of current procedures, processes, and regulatory requirements.
 
 
 </li>
 </ul>
 
 Feedback, Insight &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Using established QA frameworks to complete reviews and ensure consistency of assessments and decision‑making.
 </li>
 <li>
 Providing constructive feedback to internal stakeholders to enhance performance and improve customer outcomes.
 </li>
 <li>
 Identifying non‑conformances, breaches, and areas for improvement and communicating these to Business Managers.
 </li>
 <li>
 Supporting redress activities and conducting follow‑up reviews to ensure customer issues are fully resolved without detriment.
 </li>
 <li>
 Escalating recurring trends, risks, and systemic issues to help prevent future failures and enhance overall service delivery.
 
 
 </li>
 </ul>
 
 Stakeholder Engagement &amp; Collaboration
 
 
 
 <ul>
 <li>
 Collaborating closely with business areas to review processes, offer insights, and improve documentation.
 </li>
 <li>
 Working with operational teams to ensure continuous alignment and quality improvement.
 </li>
 <li>
 Providing advisory input on procedures and contributing to the future enhancement of QA processes.
 
 
 </li>
 </ul>
 
 Workload Management &amp; Accountability
 
 
 
 <ul>
 <li>
 Prioritising and managing your workload independently, taking full ownership of each review.
 </li>
 <li>
 Ensuring all decisions are accurate, consistent, fair, and supported by policy and regulatory expectations.
 </li>
 <li>
 Maintaining up‑to‑date knowledge of compliance, regulatory obligations, and business requirements.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Proven track record of delivering customer focussed outcomes in a regulatory environment.
 </li>
 <li>
 Previous experience of working in Customer Services, Claims, Underwriting/Non Disclosure, Sales, Enrolments or Quality Assurance to a high standard is advantageous but not essential.
 </li>
 <li>
 Strong attention to detail with the ability to analyse each interaction and make decisions with confidence, occasionally defusing difficult and emotive situations.
 </li>
 <li>
 Demonstrate excellent problem-solving skills and initiative together with the ability to make sound commercial decisions, weighing up the possible detriment to the customer, financial implications to Bupa and the impact on overall customer experience
 </li>
 <li>
 Excellent communication skills with the ability to liaise and communicate with management and staff.
 </li>
 <li>
 Organised and able to prioritise workload.
 </li>
 <li>
 Sound understanding of customer insight.
 </li>
 <li>
 Knowledge of the current procedures and processes should extend to a level where a Quality Assurance Consultant can provide constructive and progressive input to the future development of these procedures.
 </li>
 <li>
 Knowledge of Consumer Duty requirements, ICOBS, FCA complaint handling requirements, T&amp;C principles and the Financial Ombudsman Service.
 </li>
 <li>
 Demonstrate flexibility within the working environment including lone or remote working.
 </li>
 <li>
 Progress to relevant Regulatory Qualifications within an agreed timeframe, as appropriate
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by one purpose:
 
 helping people live longer, healthier, happier lives and making a better world.
 
 
 
 We make health happen by being
 
 brave, caring, and responsible
 
 in everything we do.
 
 
 At Bupa, we encourage you to
 
 &ldquo;Be you at Bupa.&rdquo;
 
 We champion diversity and believe our teams should reflect the communities and customers we serve. We strongly welcome applicants from a wide range of backgrounds and experiences.
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Quality Assurance Consultant

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 Job Description
 
 We are seeking a highly skilled Insights Reporting Specialist to support the creation of high-quality reporting outputs for large-scale research and analytics projects. The role requires advanced Excel capability, strong data literacy, and the ability to translate complex datasets into clear, impactful reporting dashboards and narrative insights.
 
 
 This position suits someone who is analytical, detail-oriented, and passionate about creating efficient and automated reporting processes using Excel, AI tools, and other data manipulation methods.
 
 
 The Insights Reporting Specialist will play a critical role in delivering accurate, engaging reporting outputs that help clients and internal teams understand complex data quickly and effectively. This role is central to driving efficiency and insights through advanced Excel work, automation, and strong storytelling.
 
 
 
 
 
 Key Responsibilities
 
 &nbsp;
 
 
 
 Reporting Production &amp; Data Handling
 
 &nbsp;
 
 <ul>
 <li>
 Build and&nbsp;maintain&nbsp;
 
 complex Excel-based reporting tools
 
 &nbsp;and dashboards using advanced formulas, structured references, and dynamic layouts.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Perform robust&nbsp;
 
 data manipulation
 
 &nbsp;using Excel and other tools to prepare, clean, join, and restructure datasets.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Conduct&nbsp;
 
 two-dimensional lookups
 
 , advanced sorts, filters, data merges, and transformative operations to&nbsp;consolidate&nbsp;inputs from multiple sources.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Design and produce high-quality&nbsp;
 
 Excel charts, visualisations, and dashboards
 
 &nbsp;to meet client and internal reporting needs.&nbsp;
 
 
 </li>
 </ul>
 
 Data Literacy &amp; Analysis
 
 &nbsp;
 
 <ul>
 <li>
 Demonstrate strong&nbsp;
 
 data literacy
 
 , understanding data fundamentals, structures, joins, and quality considerations.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Carry out&nbsp;
 
 general data analysis
 
 &nbsp;such as descriptive analysis, trends, comparisons, and exceptions.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Interpret data patterns and work with analysts to integrate context and explain results clearly.&nbsp;
 
 
 </li>
 </ul>
 
 QA &amp; Process Excellence
 
 &nbsp;
 
 <ul>
 <li>
 Conduct thorough&nbsp;
 
 quality assurance (QA)
 
 &nbsp;checks across all reporting outputs to ensure accuracy and consistency.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Maintain strong version control and documentation of reporting processes.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Identify&nbsp;opportunities to&nbsp;
 
 improve efficiency through AI, automation, and advanced Excel techniques
 
 , contributing to continuous process improvement.&nbsp;
 
 
 </li>
 </ul>
 
 Communication &amp; Storytelling
 
 &nbsp;
 
 <ul>
 <li>
 Translate complex data findings into&nbsp;
 
 clear, concise narratives
 
 &nbsp;appropriate for business stakeholders.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Present data in a structured, story-led format that highlights key insights and implications.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Collaborate with analysts, project managers, and delivery teams to understand reporting requirements and ensure outputs meet expectations.&nbsp;
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 &nbsp;
 
 
 
 Technical Skills
 
 &nbsp;
 
 <ul>
 <li>
 
 Advanced Excel&nbsp;expertise
 
 , including:&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Nested formulas, LET/LAMBDA functions, dynamic arrays, two-way lookups&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 INDEX/MATCH/XLOOKUP&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Sorting, filtering, conditional logic, text manipulation&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Pivot tables and pivot charts&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Advanced Excel charting and dashboard techniques&nbsp;
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 Design and produce high-quality&nbsp;
 
 Excel charts, visualisations, and dashboards
 
 &nbsp;to meet client and internal reporting needs, this includes complex manipulation of charts&nbsp;in order to&nbsp;support chart customisation features.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Strong&nbsp;
 
 data manipulation
 
 &nbsp;skills and comfort working with structured datasets from multiple sources.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Demonstrated&nbsp;
 
 data literacy
 
 , including understanding of data types, structures, metadata, and common data issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Experience producing well-structured, scalable reporting outputs for recurring delivery cycles.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Proven experience using&nbsp;
 
 AI tools
 
 &nbsp;(e.g., ChatGPT, Copilot, AI Excel tools) to build efficiencies, generate formulas, enhance QA, or automate tasks.&nbsp;
 
 
 
 </li>
 </ul>
 
 Professional Skills
 
 &nbsp;
 
 <ul>
 <li>
 Strong analytical thinking and problem-solving skills.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Excellent written and verbal communication skills, with the ability to translate data into meaningful insights.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 High attention to detail and commitment to accuracy.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Ability to manage multiple tasks and deliver high-quality outputs under tight timelines.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 A proactive mindset with a drive for innovation, automation, and process standardisation.&nbsp;
 
 
 </li>
 </ul>
 
 Desirable Experience&nbsp;
 
 &nbsp;
 
 <ul>
 <li>
 Experience with basic scripting or automation tools (e.g., Alteryx, or VBA).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Experience in research, analytics, or reporting-focused delivery environments.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Understanding of data visualisation best practices and principles.&nbsp;
 
 
 
 
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Agile Scalability, Amazon Web Services (AWS), Analytical Thinking, Apache Airflow, Apache Hadoop, Azure Data Factory, Communication, Creativity, Data Anonymization, Data Architecture, Database Administration, Database Management System (DBMS), Database Optimization, Database Security Best Practices, Databricks Unified Data Analytics Platform, Data Engineering, Data Engineering Platforms, Data Infrastructure, Data Integration, Data Lake, Data Modeling, Data Pipeline {+ 27 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Insights Reporting, Senior Associate

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