business analyst

it specialist

data entry specialist

procurement specialist

aml specialist

quality assurance specialist

Raya Holding for Financial Investments

<div>
 
 
 You are about to apply for a job at a certified Top Employer in 2025!
 
 
 
 
 Ready to be part of one of the market leaders in Egypt? Apply now!
 
 
 
 
 Raya Foods; one of Raya&rsquo;s subsidiaries is hiring a Quality Assurance Supervisor.
 
 
 
 
 
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the quality assurance department for Internal/External manufacturing and supplier quality assurance.
 </li>
 <li>
 Develop and implement quality assurance procedures and standards to ensure compliance with regulatory requirements and industry best practices for Internal/External manufacturing and supplier quality assurance.
 </li>
 <li>
 Conduct inspections and audits of incoming materials from suppliers, in-process production at Internal/External manufacturing facilities, and finished goods to ensure adherence to quality standards.
 </li>
 <li>
 Collaborate with cross-functional teams, including production, engineering, and supply chain, to address quality issues related to Internal/External manufacturing and supplier quality assurance and implement corrective actions.
 </li>
 <li>
 Train and supervise quality assurance engineers for Internal/External manufacturing and supplier quality assurance, providing guidance, performance feedback, and support.
 </li>
 <li>
 Monitor and analyze quality data for Internal/External manufacturing and supplier quality assurance, identifying trends, patterns, and areas for improvement.
 </li>
 <li>
 Conduct root cause analysis for quality issues in Internal/External manufacturing and supplier quality assurance, implement corrective and preventive actions, and track their effectiveness.
 </li>
 <li>
 Develop and maintain quality assurance documentation for Internal/External manufacturing and supplier quality assurance, including standard operating procedures, work instructions, and quality records.
 </li>
 <li>
 Collaborate with suppliers and vendors to establish and maintain quality standards for incoming materials and components for Internal/External manufacturing and supplier quality assurance.
 </li>
 <li>
 Ensure compliance with relevant regulatory requirements, such as ISO standards and industry-specific certifications, for Internal/External manufacturing and supplier quality assurance.
 </li>
 <li>
 Participate in continuous improvement initiatives for Internal/External manufacturing and supplier quality assurance, driving process enhancements and efficiency gains within the quality assurance function.
 </li>
 </ul>
 
 
 
 
 
 
 What will you need?
 
 
 
 <ul>
 <li>
 Years of Experience Min: 6 Max: 7
 </li>
 <li>
 Bachelor Degree of Science preferably in Food Science or related field.
 </li>
 </ul>
 
 
 Interpersonal Skills:
 
 
 <ul>
 <li>
 Result Orientation.
 </li>
 <li>
 Operational Awareness.
 </li>
 <li>
 Building Networks.
 </li>
 <li>
 Coaching &amp; Mentoring.
 </li>
 <li>
 Customer Centricity.
 </li>
 </ul>
 
 
 Technical skills:
 
 
 <ul>
 <li>
 Proficient in quality assurance systems and regulatory standards (e.g., ISO 9001, GMP) to ensure compliance and continuous improvement.
 </li>
 <li>
 Experienced in conducting internal audits, analyzing quality data, and implementing corrective and preventive actions (CAPA).
 </li>
 <li>
 Certified in quality management systems and skilled in statistical analysis tools to monitor and enhance product quality.
 </li>
 </ul>
 
 
 
 
 
 
 What is unique about Raya?
 
 
 
 <ul>
 <li>
 Are you an eager learner? Raya believes in its employees, so we aim to continuously provide
 
 learning &amp; development
 
 plans for all of our employees to ensure their personal and career development.
 </li>
 <li>
 Are you looking for
 
 career progression?
 
 Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
 </li>
 <li>
 Are you looking for a
 
 rewarding environment?
 
 Raya's top achievers are awarded annually with an international 5 days trip.
 </li>
 <li>
 Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing
 
 CSR
 
 programs and initiatives.
 </li>
 <li>
 Are you a foodie?
 
 Exclusive discounts
 
 for Raya employees at Raya&rsquo;s Restaurants.
 </li>
 </ul>
</div>

Quality Assurance Supervisor

Transcom

<div>
 
 Transcom is all about people, and we&rsquo;re looking for a
 
 Quality Specialist
 
 to support our team and help create a workplace where everyone thrives.
 
 
 
 
 
 
 Join our Transcom Family as a Quality Specialist!
 
 
 
 Responsibilities:
 
 
 
 
 
 
 Quality Assurance:
 
 
 <ul>
 <li>
 Conduct regular audits of customer interactions (calls, chats, emails) to assess service quality and ensure compliance with established protocols.
 </li>
 <li>
 Provide detailed and constructive feedback to agents and Team Leads on improving service delivery and technical accuracy.
 </li>
 <li>
 Collaborate with the QA team to refine metrics and standards, ensuring they reflect current best practices and business goals.
 </li>
 </ul>
 
 
 Knowledge Base Refinement:
 
 
 <ul>
 <li>
 Regularly review and update the knowledge base to reflect the latest information about the account products and support processes.
 </li>
 <li>
 Ensure that the knowledge base is structured in a way that allows for quick and easy access
 </li>
 <li>
 Solicit feedback from agents and Team Leads on the effectiveness of the knowledge base, making continuous improvements based on their input.
 </li>
 </ul>
 
 
 Continuous Improvement:
 
 
 <ul>
 <li>
 Analyze quality data and copilot performance metrics to identify areas for improvement in both human and automated customer support.
 </li>
 <li>
 Lead initiatives to enhance the efficiency and effectiveness of customer interactions, whether through process improvements, knowledge updates, or other means.
 </li>
 <li>
 Work closely with cross-functional teams to implement changes that improve overall service quality and customer satisfaction.
 </li>
 </ul>
 
 
 Reporting and Documentation:
 
 
 <ul>
 <li>
 Prepare detailed reports on quality metrics, copilot effectiveness, and knowledge base performance, presenting findings and recommendations to management.
 </li>
 <li>
 Document best practices, process improvements, and updates to the knowledge base, ensuring that this information is shared across the team.
 </li>
 </ul>
 
 
 Collaboration and Communication:
 
 
 <ul>
 <li>
 Partner with Team Leads, agents, and Business Managers to ensure alignment on quality goals, product knowledge, and process improvements.
 </li>
 <li>
 Partner with the client to ensure vision and process alignment on all process and knowledge related documents.
 </li>
 </ul>
 
 
 
 
 
 What's in it for YOU!
 
 
 <ul>
 <li>
 International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
 </li>
 <li>
 Continuous development;
 </li>
 <li>
 Endless growth opportunities;
 </li>
 <li>
 Modern and comfortable office and relaxing spaces to take a break;
 </li>
 <li>
 Flexible work schedule;
 </li>
 <li>
 Life-work balance.
 </li>
 </ul>
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 Minimum studies: University diploma or Bachelor Degree;
 </li>
 <li>
 Minimum 1 year work experience in the same role;
 </li>
 <li>
 Minimum 2 years in BPO;
 </li>
 <li>
 English: B2/C1.
 </li>
 </ul>
 
 
 
 
 
 What Life at Transcom is like!
 
 
 
 At Transcom, we&rsquo;re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That&rsquo;s just how we are at Transcom. Here we care and root for each other. You&rsquo;re included, just as you are, from day one. And with the right mindset, there&rsquo;s no end to how far we can go together.
 
 
 
 
 
 
 
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
</div>

Quality Analyst

Centric Brands

<div>
 
 
 About Us
 
 
 
 Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women&rsquo;s, men&rsquo;s and kid&rsquo;s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company&rsquo;s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
 
 
 
 
 
 
 Specific Responsibilities Would Include
 
 
 
 Centric Brands Job Description for Egypt QA/Merchandiser (Hybrid)
 
 <ul>
 <li>
 Primary Responsibilities: Quality Assurance function in Kenya
 </li>
 <li>
 Coordination of Fit, PP approval, PP meeting.
 </li>
 <li>
 Conduct Inline inspections, Final inspections.
 </li>
 <li>
 Follow up on Production WIP and report any challenges communicate to Asia Leads/NA Leads.
 </li>
 <li>
 Communicate inspection results for each production order with Head office
 </li>
 <li>
 Conduct full packaging inspection of components, execution, and stickers
 </li>
 <li>
 Preparation and communication of daily quality inspection.
 </li>
 <li>
 WIP maintenance and Tracking
 </li>
 <li>
 Any Licensor/Customer QA w/Factories inclusive of packing instructions
 </li>
 <li>
 Factory Audits and Corrective Action Plan
 </li>
 <li>
 Tracking of Color, Bulk Fabric &amp; Trim Approval
 </li>
 <li>
 Samples &amp; Special Req&rsquo;s- PD and Design
 </li>
 <li>
 QA w/Factories inclusive of packing instructions
 </li>
 <li>
 Report Review and support in problem resolution
 </li>
 <li>
 Compliance. On-boarding and Corrective Action
 </li>
 <li>
 Collaborator of Vendor Allocation and Sourcing Strategy
 </li>
 <li>
 Checking and sending official PO to factory &amp; update delivery date on SAP.
 </li>
 <li>
 Coordinate with sales for the QTY/Delivery/direct shipment order Booking issue on HFC/CPO/PO
 </li>
 </ul>
 
 
 
 
 
 Our Best Fit Candidate Would Have
 
 
 <ul>
 <li>
 Proven working experience in quality assurance / textile field
 </li>
 <li>
 Creativity, technical capability and sensibility for garment / textile
 </li>
 <li>
 Up to date with the latest QA /QC and best practices
 </li>
 <li>
 Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques
 </li>
 <li>
 Ability to multi-task and meet deadlines; highly detail oriented and meticulous
 </li>
 <li>
 Bachelor&rsquo;s Degree in Textile or related field
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Proficient in Microsoft Office, Adobe products, Excel
 </li>
 </ul>
</div>

Consultant, QA/QC

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 KEY ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Build test scenarios to validate the requirements.
 </li>
 <li>
 Ensure providing hands-on to business identifying testing cases.
 </li>
 <li>
 Follow / comply with Sop and IT policies as well as Info Sec policies. Pass all internal and external audits related to his/ her activity
 </li>
 <li>
 Assess the testing cases and testing scenarios in SRS / CR to match the business requirements and security requirements
 </li>
 <li>
 Deploying and managing the appropriate testing framework to meet the testing mandate
 </li>
 <li>
 Planning, deploying, and managing the testing effort for any task assigned to him.
 </li>
 <li>
 follow up to get all testing documentation related to new applications/CR with all team member
 </li>
 <li>
 Solve all problems facing business team member during testing cycle to assist them achieve the planned goals, like using testing tools, testing environment.
 </li>
 <li>
 Provide the direct manager with performance reports periodically.
 </li>
 <li>
 Can be delegated by his direct manager to attend meetings related to testing or new CRs and revert back by meeting outcome
 </li>
 <li>
 Leads the development of a test case, test data, script build, schedules and reports to ensure all testing requirements are met and documented.
 </li>
 <li>
 Tracks and verifies any required corrections to defects and ensures completion. Works closely with Change Management team to identify and drive completion of testing efforts for Epic regression testing.
 </li>
 <li>
 ensure that document &amp; all process on all testing tools like HPQC, HPSM
 </li>
 <li>
 maintain the daily activity sheet for functional testing
 </li>
 <li>
 Study systems functional requirements and build test scenarios to validate the requirements.
 </li>
 <li>
 Attend system functional training and review/ challenge vendor test cases.
 </li>
 <li>
 Participate in building/ daily and weekly testing reporting
 </li>
 <li>
 May participate in test activities with external test consultant/ resources
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ul>
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 Graduate of computer science or computer engineering
 
 <ul>
 <li>
 Specialist 1-3 years&rsquo; experience in functional testing
 </li>
 <li>
 3+ years&rsquo; experience in functional testing
 </li>
 <li>
 ISTQB foundation
 </li>
 <li>
 Agile
 </li>
 <li>
 Certified ISTQB foundation
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job specific Skills:
 
 
 
 Skilled communicator and presenter.
 
 
 Good knowledge for banking systems
 
 
 Execute the testing for some applications
 
 
 Knowledge of Software Quality Assurance methodologies for formal Testing.
 
 
 Prefer previous financial services experience
 
 
 Knowledge of change control procedures,
 
 
 Knowledge of System Development Lifecycle
 
</div>

IT Testing Specialist/ Senior Specialist

Mashreq

<div>
 
 Job Purpose
 
 
 
 
 <ol>
 <li>
 Facilitate with the day to day quality checks &amp; governance activities for Corporate CSU / CX
 </li>
 <li>
 Ensuring proper check &amp; balances in place for all CSU related Risk &amp; operational activities from a control &amp; risk perspective such as RCSA , Quality BCP , Access Management reviews.
 </li>
 <li>
 Acting as a Governance specialists for timely execution of tasks &amp; checks and development of processes and systems that would mitigate / eliminate risks and ensure smooth execution of CCSU team &amp; or Wholesale CX as per defined roles &amp; KPIs
 </li>
 <li>
 Facilitate the CX Governance head with formulating and executing governance tasks
 </li>
 </ol>
 
 
 
 
 Key result Areas
 
 
 
 
 
 
 <ul>
 <li>
 To ensure quality checks as per units defined process&rsquo; and KPIs
 </li>
 <li>
 To manage call center , CRM &amp; other related applications and ensure all are according to the policy parameters.
 </li>
 <li>
 To ensure all activities are managed timely &amp; effectively by governance team as per audit requirement &amp; in line with Unit&rsquo;s SOPs
 </li>
 <li>
 Review of logical security and system access controls and authorities.
 </li>
 <li>
 Review of RCSA Risk parameters
 </li>
 <li>
 Timely execution of RCSA testing as per defined frequency
 </li>
 <li>
 Finalization &amp; constant monitoring of BIA &amp; BCP
 </li>
 <li>
 Oversee the onboarding &amp; training of new joiners within CSU
 </li>
 <li>
 Formulise training plans
 </li>
 <li>
 Managing platforms &amp; execution of multiple VOCs across wholesale CX
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ol>
 <li>
 University graduate (Preferably with some quality assurance / Internal control / Audit background in a service environment)
 </li>
 <li>
 Bilingual (English &amp; Arabic)
 </li>
 <li>
 Min 5 years experience in financial institution with Customer Service / Call Center experience.
 </li>
 <li>
 Knowledge of the efficient working of Corporate Products , process &amp; Bank systems
 </li>
 <li>
 Familiarity with VOC platforms
 </li>
 <li>
 Hands on experience with NPS , NES
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Knowledge of Corporate products, process, audit control and system information is essential
 </li>
 </ol>
 
 
 
 
 Same Posting Description for Internal and External Candidates
 
</div>

Customer Service Manager

Tagaddod

<div>
 Tagaddod is seeking a detail-oriented and reliable Data Entry Specialist to join our team. In this role, you will be responsible for entering and updating data in our systems accurately and efficiently. You will work closely with our senior accountant at our 6th of October site to ensure the integrity of our data and assist in maintaining database quality and completeness.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Accurately input data into databases and maintain data integrity
 </li>
 <li>
 Review and verify data for errors or discrepancies
 </li>
 <li>
 Update and maintain database records
 </li>
 <li>
 Perform regular data cleaning and quality assurance tasks
 </li>
 <li>
 Ensure data confidentiality and security
 </li>
 <li>
 Assist in creating reports and data summaries as needed
 </li>
 <li>
 Adhere to data entry policies and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 1 year of experience as a data entry specialist
 </li>
 <li>
 Excellent attention to detail and accuracy
 </li>
 <li>
 Proficient in data entry and data management software/tools
 </li>
 <li>
 Ability to handle large volumes of information and meet deadlines
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Ability to identify and resolve data discrepancies
 </li>
 <li>
 Good written and verbal communication skills
 </li>
 </ul>
</div>

Data Entry Specialist

HITO Solutions

<div>
 Hito Solutions is recruiting an
 
 Architectural Works Foreman
 
 for one of our clients. This is a long-term assignment (minimum duration of 1 year) on a prestigious luxury residential project. The selected professional will act as the clients on-site specialist for all building finishes and architectural elements, with an uncompromising focus on luxury standards. You will be responsible for daily inspections and quality assurance of the contractors work, including marble and stone installations, custom joinery, high-end flooring, fa&ccedil;ade treatments, plastering, painting, and the installation of premium doors and windows.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Review architectural drawings, finish schedules, and specifications for luxury materials.
 </li>
 <li>
 Inspect workmanship and materials for all finishing trades to ensure flawless quality.
 </li>
 <li>
 Verify that architectural installations align seamlessly with MEP services and structural elements.
 </li>
 <li>
 Approve mock-ups and material samples prior to mass installation, setting benchmarks for quality.
 </li>
 <li>
 Monitor protection measures for completed finishes to prevent damage.
 </li>
 <li>
 Raise Non-Conformance Reports (NCRs) for any finishing work falling short of luxury standards.
 </li>
 <li>
 Maintain detailed logs of architectural works progress and report to the Construction Manager.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Technical High School Diploma in Architecture, Civil Engineering, or equivalent technical certification.
 </li>
 <li>
 Minimum of 10 years experience as an Architectural/Finishing Foreman on luxury villas, high-end apartments, or 5-star hospitality projects.
 </li>
 <li>
 Exceptional eye for detail with zero tolerance for defects.
 </li>
 <li>
 Strong knowledge of luxury finishing materials (natural stone, exotic woods, etc.) and their application techniques.
 </li>
 <li>
 Fluent English (mandatory).
 
 </li>
 </ul>
</div>

Architectural Works Foreman | EU Citizenship | Relocation

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