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quality assurance specialist

EYouth

<div><ul><li>Listen to and review daily calls to ensure compliance with company standards and quality guidelines.</li><li>
Develop and maintain call evaluation forms and metrics (e.g., tone, enthusiasm, accuracy of information, adherence to script).</li><li>
Identify strengths and areas for improvement in agents&rsquo; communication.</li><li>
Ensure consistency in delivering key messages (offers, campaigns).</li><li>
Provide detailed reports and feedback to team leaders and agents.</li><li>
Highlight areas where agents need to improve and suggest practical recommendations.</li><li>
Work closely with the sales and operations teams to ensure alignment on performance goals.</li><li>
Recommend innovative methods and tools to improve the call monitoring process.</li><li>
Track and analyze KPIs (e.g., conversion rates, response quality, call handling time).</li><li>
Evaluate the impact of call quality on overall sales performance.</li><li>
Ensure agents are equipped with updated resources and guidelines for customer interaction.</li><li>
Generate insights to support management decisions regarding sales strategy and customer engagement.</li><li>
Support agents in developing better communication skills to improve customer satisfaction.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>
2+years of experience in Quality Assurance, Call Center Supervision, or Customer Service (preferred in sales-driven environments).</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent listening and evaluation skills.</li><li>
Ability to provide constructive feedback and coaching.</li><li>
Proficiency in Microsoft Excel, Google Sheets, or BI tools for analytics and reporting.</li><li>
Strong communication skills (both Arabic &amp; English).</li></ul></div>

Quality Assurance Specialist

seven

<div>
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Monitor and evaluate inbound and outbound calls to ensure compliance with company policies, procedures, and quality standards.
 </li>
 <li>
 Maintain and update quality assurance scorecards and documentation.
 </li>
 <li>
 Identify trends in agent performance and provide actionable insights to management.
 </li>
 <li>
 Collaborate with training and operations teams to improve agent knowledge and performance.
 </li>
 <li>
 Ensure adherence to regulatory and customer service standards (e.g., data privacy, confidentiality).
 </li>
 <li>
 Generate daily, weekly, and monthly QA reports and dashboards.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in a quality assurance, or call center roles, preferably in a call center or BPO environment.
 </li>
 <li>
 Strong understanding of call center metrics and quality standards.
 </li>
 <li>
 Strong verbal and written communication skills (Arabic and English preferred).
 </li>
 <li>
 Ability to provide constructive feedback and manage multiple tasks under tight deadlines.
 </li>
 <li>
 A team player with strong interpersonal and coaching skills.
 </li>
 </ul>
 
 
</div>

Lesaffre

<div>
 As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for
 
 Baking, Food taste &amp; pleasure, Health care and Biotechnology.
 
 
 
 Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to
 
 working with confidence to better nourish and protect the planet.
 
 
 
 In close collaboration with its clients and partners, Lesaffre employs
 
 10 000 people
 
 in
 
 78 subsidiaries
 
 based in 50 countries.
 
 
 Lesaffre achieves a turnover of
 
 2 billion euros
 
 .
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Quality Assurance &amp; Control
 </li>
 <li>
 Conduct internal audits for QMS, FSMS, GMP, and ensure timely corrective and preventive actions (CAPA).
 </li>
 <li>
 Monitor product and raw material compliance against specifications (COA creation, RM/PM approvals, product release).
 </li>
 <li>
 Manage nonconformities and deviations: document, investigate root causes, and drive resolution.
 </li>
 <li>
 Coordinate the blockage/de-blockage of non-conforming products and raw materials.
 </li>
 <li>
 Food Safety &amp; Hygiene
 </li>
 <li>
 Oversee and verify implementation of QMS, hygiene and food safety protocols (HACCP, ISO 22000, FSSC).
 </li>
 <li>
 Follow up on pest control, sanitation practices, and departmental hygiene compliance.
 </li>
 <li>
 Participate in trial implementations and validations of new products or processes from a QA perspective.
 </li>
 <li>
 Inspections, Audits &amp; Documentation
 </li>
 <li>
 Conduct onsite inspections in all production and storage areas, promote departmental compliance.
 </li>
 <li>
 Maintain accurate and up-to-date QA documentation (NCRs, complaints, traceability logs, audit records, etc.).
 </li>
 <li>
 Support the preparation and execution of internal/ external audits.
 </li>
 <li>
 Continuous Improvement &amp; Risk Mitigation
 </li>
 <li>
 Investigate customer complaints, product deviations, and quality failures using root cause analysis tools.
 </li>
 <li>
 Participate in risk assessments, process studies, and suggest process improvements.
 </li>
 <li>
 Support implementation of new QA protocols, materials, and procedures.
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Work closely with production, supply chain, purchasing, and suppliers to resolve quality and compliance issues.
 </li>
 <li>
 Provide QA-related feedback through reports, emails, and staff training sessions.
 </li>
 <li>
 Participate in customer satisfaction surveys and implement follow-up quality improvements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 
 
 Bachelor's degree in food science, Chemistry, Microbiology, Engineering, Pharmacy, Veterinary Medicine, Agriculture, or other scientific disciplines.
 
 
 
 Experience:
 
 
 
 from 1-3 years of experience in QA/QC in food or pharmaceutical manufacturing environments is preferred.
 
 
 Familiarity with ISO 22000, HACCP, GMP, and relevant regulatory frameworks is preferred.
 
 
 
 Technical Skills
 
 :
 
 
 <ul>
 <li>
 Proficiency in Microsoft Office is a must, with knowledge of ERP systems (e.g., SAP) preferred.
 </li>
 <li>
 Data analysis and reporting capabilities. Basic programming (e.g., Python, SQL) is a plus.
 
 
 </li>
 </ul>
 
 Soft Skills:
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving mindset
 </li>
 <li>
 Excellent communication and documentation skills
 </li>
 <li>
 High attention to detail and strong sense of accountability
 </li>
 <li>
 Ability to work cross-functionally and under pressure
 
 
 </li>
 </ul>
 Certifications (Preferred):
 
 
 <ul>
 <li>
 Certified Internal Auditor (ISO 9001/22000)
 </li>
 <li>
 Food Safety or HACCP certification
 
 
 </li>
 </ul>
 Key Attributes
 
 
 <ul>
 <li>
 Adaptable to evolving business and regulatory needs
 </li>
 <li>
 Passionate about compliance, food safety, and continuous improvement
 </li>
 <li>
 Proactive in identifying gaps and proposing effective solutions
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Purpose of the Role
 
 :
 
 
 To ensure strict adherence to quality, food safety, hygiene, and regulatory standards, preventing the introduction or release of non-conforming products or materials. The QA Specialist plays a critical role in audits, process validation, root cause investigations, and continuous improvement initiatives.
 
 
 
 Reporting To:
 
 
 
 Quality Assurance Manager
 
 
 
 job Location:
 
 
 
 Nubaria City, Al Behairah
</div>

EVA Pharma

<div>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary:
We are seeking a knowledgeable and dedicated Microbiology Specialist to join our team.
The ideal candidate will play a crucial role in maintaining the quality and safety of our products through rigorous microbiological analysis and quality assurance.
Key Responsibilities:<ul><li>
Conduct microbiological testing on raw materials, in-process samples, and finished products in accordance with relevant regulatory standards</li><li>
Develop, validate, and implement microbiological testing methods, ensuring compliance with GMP and quality assurance protocols</li><li>
Monitor environmental conditions within production areas and laboratories, ensuring compliance with microbiological standards</li><li>
Investigate and resolve microbiological product complaints, deviations, and sterility failures, providing comprehensive reports and recommendations</li><li>
Support the development and execution of continuous improvement initiatives related to microbiological practices</li></ul> 

Requirements 
<ul><li>
Master's or Bachelor's degree in Science, Pharmacy, or a related field.</li><li>
0-2 years of experience in microbiology within the pharmaceutical, biotechnology, or related industries</li><li>
Strong analytical skills with proficiency in laboratory techniques and equipment.</li><li>
Detail-oriented with a commitment to accuracy and compliance.</li><li>
Excellent communication and interpersonal skills.</li></ul></div>

Microbiology Specialist

Simon-Kucher

<div>
 
 
 Job description
 
 
 
 
 
 
 Ready to boost your personal development on a fast-growing team? Interested in having an impact on big-name companies and hidden champions? Then Simon-Kucher is the right place for you! Become a pioneer of the digital transformation and support us as a
 
 (Senior) Quality Assurance Engineer
 
 on the Simon-Kucher Engine team.
 
 
 
 
 
 Simon-Kucher &amp; Partners is a global consulting firm specializing in TopLine Power&reg;, which encompasses strategy, marketing, pricing, and sales. Our work is built on evidence-based, practical strategies for profit improvement via the top line. Simon-Kucher &amp; Partners is regarded as the world's #1 pricing advisor and thought leader.
 
 
 
 
 
 We are looking for new colleagues to join our fast-growing Simon-Kucher Engine team as
 
 (Senior) Quality Assurance Engineer
 
 !
 
 
 
 
 
 
 How you will create an impact
 
 
 
 
 
 <ul>
 <li>
 Ensuring delivery of high-quality software solutions to our customers
 </li>
 <li>
 Ensuring quality from beginning by reviewing software requirements
 </li>
 <li>
 Defining a test strategy for our solutions and implement this strategy together with the product and engineering team
 </li>
 <li>
 Helping the engineering team in identify, reproducing and solving quality issues
 </li>
 <li>
 Preparation of test reports
 </li>
 </ul>
 
 
 
 
 
 About you
 
 
 
 
 
 <ul>
 <li>
 You have a bachelor&rsquo;s or master&rsquo;s degree in computer science, or a related field
 </li>
 <li>
 &gt; 4 years of working experience in software quality assurance and academic degree in computer science or similar domain
 </li>
 <li>
 Thorough understanding of software testing methodologies, QA tools and agile principles
 </li>
 <li>
 Ability to understand business requirements and translate them into test cases
 </li>
 <li>
 Test automation experience using respective tools (e.g. Playwright, Selenium, Cypress, JMeter)
 </li>
 <li>
 Experience with databases and writing SQL queries is preferred.
 </li>
 <li>
 Familiar with JIRA or other similar platforms
 </li>
 <li>
 Capable of running functional tests whether manual or automated
 </li>
 <li>
 Capable of running non-functional tests like performance and security
 </li>
 <li>
 ISTQB certificate is preferred
 </li>
 <li>
 Professional level written and spoken English, German is a plus
 </li>
 <li>
 Strong critical-thinking and problem-solving skills, including ability to &ldquo;think outside the box&rdquo;
 </li>
 <li>
 Agile mindset
 </li>
 </ul>
 
 
 
 
 
 What makes us special
 
 
 
 
 
 <ul>
 <li>
 Advance your career with exciting professional opportunities in our thriving company with a startup feeling
 </li>
 <li>
 Add to your experience with our projects that focus on growth, have a positive impact, and truly matter
 </li>
 <li>
 Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
 </li>
 <li>
 Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
 </li>
 <li>
 Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
 </li>
 <li>
 Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
 </li>
 <li>
 Satisfy your need for adventure with our opportunities to live and work abroad in one of our many international offices
 </li>
 <li>
 See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party
 </li>
 </ul>
 
 
 
 
 
 About Simon-Kucher
 
 
 
 
 
 
 Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries.
 
 
 Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy &ndash; product, price, innovation, marketing, and sales &ndash; based on deep insights into what customers want and value. With nearly 40 years of experience in monetization topics of all kinds, we are regarded as the world&rsquo;s leading pricing and growth specialist.
 
 
 
 
 
 We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone &ndash; our people, our clients and, of course, our business.
 
 
 
 
 
 Have we sparked your interest?
 
 Check out our video
 
 and
 
 our website
 
 .
 
 
 Please submit your application exclusively via the
 
 &ldquo;Apply now&rdquo;-button!
 
 
 
 
 
 
 
 Better growth starts here. With you.
 
 
</div>

(Senior) Quality Assurance Engineer (m/f/d)

Worley

<div>Building on our past. Ready for the future
Worley is a global professional services company of energy, chemicals and resources experts. We partner with our customers to deliver projects and create value over the life of their assets.We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
As Senior Quality Assurance Expert you will be responsible for planning and executing the quality assurance functions on a nuclear project, providing direct interface with the Customer and assists in the training of the Customer&rsquo;s personnel.
Duties and Responsibilities
<ul><li>Provides support to the Project Quality Manager and the Project management team.
</li><li>Represents Worley Quality team at internal &amp; external meetings on the project.
</li><li>Implements Worley Project procedures and processes.
</li><li>Supports Customer&rsquo;s Quality Organization in performing internal audits and audits of Project Contractors and Subcontractors.
</li><li>Supports Customer&rsquo;s Quality Organization in managing the nonconformances and corrective actions during project implementation.
</li><li>Coordinates effectively with Project personnel.
</li><li>Completes reports of work performed accurately and on time
</li><li>Reports on project performance against the baseline plan.
</li><li>Ensure participation in safety and hazard assessments.
</li><li>Reviews and reports on process compliance.
</li><li>Reviews and comments on QA programs and Quality plans, processes, and procedures prepared by the Contractors and their Subcontractors.
</li><li>Reviews, comments, and prepares drafts of client correspondence pertaining to QA systems and processes.
</li><li>Performs other duties as required or assigned.
</li></ul>Experience and Qualifications
<ul><li>Bachelor&rsquo;s degree in Engineering.
</li><li>Strong technical skills; 8+ years of experience in quality assurance in nuclear power plant operation and nuclear construction projects, including experience in audits.
</li><li>Valid qualification as an auditor is a plus.
</li><li>Recognized as having a specialized depth or breadth of expertise.
</li><li>Excellent report writing skills.
 </li></ul>Special Job Requirements
<ul><li>Ability to communicate, influence and persuade.
</li><li>Strong written and verbal communication skills in English essential, understanding of Russian is a plus.
</li><li>Sound engineering background.
</li><li>Prudent use of confidential information.
</li><li>Organized and disciplined, with a capability to plan and schedule tasks and events .
</li>Ability to work and interact with multi-cultural teams. 
<li>
</li></ul>Moving forward together
We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
We&rsquo;re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div>

Senior Quality Assurance Expert

YO IT CONSULTING

<div>Job Title: AI Evaluation Specialist
Job Type: Contractor
Location: Remote
Job Summary:
As a AI Evaluation Specialist, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required , your domain knowledge is what matters.
Key Responsibilities:
<div><ul><li>Review and critically assess AI-generated outputs for quality, clarity, usability, and overall user experience.</li></ul>
<ul><li>Identify inconsistencies, weaknesses, and improvement opportunities across diverse content types and visual experiences.</li></ul>
<ul><li>Apply structured evaluation guidelines and provide insightful, nuanced feedback to inform model improvements.</li></ul>
<ul><li>Collaborate with cross-functional teams to define and refine quality standards, scoring criteria, and review processes.</li></ul>
<ul><li>Maintain high accuracy and consistency across evaluations, ensuring reliable and actionable results.</li></ul>
<ul><li>Contribute to the continuous enhancement of evaluation workflows and best practices.</li></ul>
<ul><li>Support the development of training data that enhances AI system performance and reliability.</li></ul></div> 
Required Skills and Qualifications:
<div><ul><li>Exceptional reading comprehension and acute attention to detail.</li></ul>
<ul><li>Strong observational skills with excellent aesthetic or editorial judgment.</li></ul>
<ul><li>Ability to think critically and deliver consistent, high-quality evaluations in ambiguous scenarios.</li></ul>
<ul><li>Excellent written and verbal communication skills.</li></ul>
<ul><li>Comfort working across various content types and evaluation guidelines.</li></ul>
<ul><li>Strong sense of ownership, reliability, and commitment to delivering high-quality work for the customer's team.</li></ul>
<ul><li>Open-minded approach to learning and quickly adapting to new workflows.</li></ul>
</div>Preferred Qualifications:
<div><ul><li>Background in design, UX/UI, creative direction, editing, or content strategy.</li></ul>
<ul><li>Experience reviewing creative, visual, or AI-generated content.</li></ul>
<ul><li>Familiarity with annotation, QA, moderation, or evaluation workflows, as well as working with AI tools or LLMs.</li></ul>
</div>We&rsquo;re seeking highly perceptive and detail-oriented trainers passionate about shaping the future of AI. Bring your refined judgment, critical thinking skills, and commitment to excellence to our customer's team and make a meaningful impact on emerging AI technologies.</div>

Ai Trainer - Remote

Explore 1294+ Quality assurance specialist in Egypt this May. Find roles across top companies and apply now to boost your career.

1294 quality assurance specialist jobs In Egypt

Quality Assurance Specialist

Quality Assurance Specialist

Quality Assurance Specialist

Microbiology Specialist

(Senior) Quality Assurance Engineer (m/f/d)

Senior Quality Assurance Expert

Ai Trainer - Remote