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quality assurance specialist

EVA Pharma

<div>Job Title: Quality Assurance Specialist
Location: Saudi Arabia
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary 
We are seeking a passionate and talented Quality Assurance Specialist to join our dynamic team in Saudi Arabia.
The ideal candidate will contribute to our mission of enhancing human health and well-being, 
ensuring that we meet the highest standards of excellence in our industry. 
Key Responsibilities:<ul>
<li>Monitor environmental conditions and equipment calibration to ensure compliance with GMP standards in all classified production areas.</li>
<li>Participate in production processes, including raw material dispensing, cleanliness checks, and manufacturing of solid and cephalosporin dosage forms.</li>
<li>Perform routine quality checks, including in-process inspections, packaging verification, sampling, and warehouse inspections.</li>
<li>Support deviation handling and documentation, including tracking nonconformities, change controls, and CAPA follow-up.</li>
<li>Ensure proper documentation and compliance with GDP standards by reviewing batch records, logbooks, and quality reports.</li>
</ul>Requirements<ul><li>
Bachelor&rsquo;s degree in Pharmaceutical Sciences or Science with 0&ndash;3 years of relevant experience.</li></ul><ul>
<li>Strong knowledge of cGMP regulations, including documentation, inspections, sampling, and contamination prevention.</li>
<li>Familiarity with quality systems such as CAPA, change control, and ISO 9001 standards.</li>
<li>Understanding of validation processes, safety programs, and quality compliance protocols.</li>
<li>Basic proficiency in statistics for quality data interpretation and reporting.</li>
<li>Saudi manufacturing experience is a MUST.</li></ul></div>

Quality Assurance Specialist

HanmiGlobal Saudi

<div><h5 class="jobSectionHeader">Role Summary</h5><h5 class="jobSectionHeader">
As a Quality Specialist, you will be responsible for ensuring that all project activities meet the highest standards of quality. You will implement and manage quality assurance programs, conduct audits, and collaborate with cross-functional teams to drive continuous improvement across all phases of the project.</h5><h5 class="jobSectionHeader">
Key Responsibilities</h5><ul><li>
Develop, implement, and maintain quality management systems for large-scale infrastructure projects.</li><li>
Monitor and evaluate project activities to ensure compliance with quality standards and regulatory requirements.</li><li>
Apply quality principles and tools across engineering, environmental, procurement, construction, testing, and operations.</li><li>
Identify nonconforming conditions and implement corrective actions.</li><li>
Provide direction and on-the-job training to assigned personnel on quality procedures and standards.</li><li>
Engage with government entities and utility providers to ensure alignment with quality expectations.</li><li>
Manage financial performance related to quality assurance activities.</li><li>
Prepare and present detailed quality reports and documentation to stakeholders.</li><li>
Promote continuous improvement and support capacity building within the project team.</li></ul><h5 class="jobSectionHeader">
Qualifications &amp; Requirements</h5><ul><li>
Bachelors degree in Engineering or Management from an accredited university.</li><li>
Minimum 10 years of professional experience, including as a Quality specialist on large-scale projects.</li><li>
Strong understanding of project management practices within the Kingdom of Saudi Arabia.</li><li>
Broad knowledge of quality tools and their application across various project domains.</li><li>
Experience in implementing corrective actions and managing quality programs.</li><li>
Proficiency in verbal and written communication.</li><li>
Skilled in training and mentoring personnel.</li><li>
Proficiency in managing financial aspects of quality programs.</li><li>
Advanced skills in using relevant computer applications.</li></ul></div>

Quality Specialist

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. 
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion. 
 
We are seeking a skilled Customer Service Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of customer service principles and practices as well as cultural nuances of the GCC region. In this role, you will be responsible for monitoring, evaluating and improving the quality of our customer service interactions to ensure customer satisfaction and retention.</div><div></div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Monitor customer service interactions (voice, chat, emails) to ensure quality standards are met and exceeded.</li>
<li>Evaluate customer service performance using quality assurance metrics and provide feedback to agents and supervisors.</li>
<li>Develop customised learning plans and coach agents to enhance customer service skills and knowledge.</li>
<li>Analyze dissatisfied customer interactions to identify trends and opportunities for improvement.</li>
<li>Conduct research to identify best practices in customer service, and suggest continuous improvement practices</li>
<li>Work closely with other team members to ensure a high level of customer satisfaction.</li></ul> 
<h3 class="jobSectionHeader">
Requirements:</h3> 
<ul>
<li>
Fluency in Arabic (CEFR Level B2) and English (CEFR level C1) for both written as well as spoken.</li>
<li>Proven experience in a customer service quality assurance role.</li>
<li>Strong knowledge of customer service principles and practices.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to work independently and as part of a team.</li>
Bachelor's degree in business administration, marketing, or a related field 
<li>
</li></ul><div>Preferred qualifications:</div> 
<div></div><ul><li>
Six Sigma (Green or Black Belt) / LEAN or any other quality management certifications</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Customer Service Quality Specialist - KSA Residence

JASARA PMC

JASARA PMC is looking for a dedicated Quality Assurance Engineer specializing in Project Management & Construction Management to join our team. This position is crucial for ensuring that our construction projects meet the highest quality standards while adhering to project timelines and budgets. The ideal candidate will have a strong background in quality assurance within construction and will be adept at developing quality control measures and working collaboratively with various stakeholders to enhance project outcomes.
 
Key Responsibilities: 
<ul>
<li>Establish and implement project-specific quality assurance plans in alignment with company policies.</li>
<li>Oversee quality control activities throughout the construction lifecycle, ensuring adherence to defined specifications.</li>
<li>Conduct regular site inspections and audits to assess compliance with quality standards and identify areas for improvement.</li>
<li>Collaborate with project managers, engineers, and subcontractors to communicate quality expectations and resolve issues promptly.</li>
<li>Document and analyze quality data, including inspection reports, non-conformance reports, and corrective action plans.</li>
<li>Provide training and support to project teams on quality assurance protocols and best practices.</li>
<li>Report on quality performance metrics and recommend strategies for continuous improvement.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Civil Engineering, Construction Management, or a related field.</li>
<li>A minimum of 10 years of experience in quality assurance within the construction management field.</li>
<li>Strong knowledge of quality standards, inspection processes, and quality management systems.</li>
<li>Proficient in ISO standards and quality audit processes.</li>
<li>Excellent analytical skills with a keen attention to detail.</li>
<li>Strong communication and interpersonal skills to foster effective teamwork.</li>
<li>Ability to work under pressure and manage multiple priorities effectively.</li>
<li>Fluency in English is required; proficiency in Arabic is a MUST.</li>
</ul>

Quality Assurance Engineer - Confidential Project

Jasara Program Management Company

<div>
 JASARA PMC is looking for a dedicated Quality Assurance Engineer specializing in Project Management &amp; Construction Management to join our team. This position is crucial for ensuring that our construction projects meet the highest quality standards while adhering to project timelines and budgets. The ideal candidate will have a strong background in quality assurance within construction and will be adept at developing quality control measures and working collaboratively with various stakeholders to enhance project outcomes.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Establish and implement project-specific quality assurance plans in alignment with company policies
 </li>
 <li>
 Oversee quality control activities throughout the construction lifecycle, ensuring adherence to defined specifications
 </li>
 <li>
 Conduct regular site inspections and audits to assess compliance with quality standards and identify areas for improvement
 </li>
 <li>
 Collaborate with project managers, engineers, and subcontractors to communicate quality expectations and resolve issues promptly
 </li>
 <li>
 Document and analyze quality data, including inspection reports, non-conformance reports, and corrective action plans
 </li>
 <li>
 Provide training and support to project teams on quality assurance protocols and best practices
 </li>
 <li>
 Report on quality performance metrics and recommend strategies for continuous improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Civil Engineering, Construction Management, or a related field
 </li>
 <li>
 A minimum of 10 years of experience in quality assurance within the construction management field
 </li>
 <li>
 Strong knowledge of quality standards, inspection processes, and quality management systems
 </li>
 <li>
 Proficient in ISO standards and quality audit processes
 </li>
 <li>
 Excellent analytical skills with a keen attention to detail
 </li>
 <li>
 Strong communication and interpersonal skills to foster effective teamwork
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities effectively
 </li>
 <li>
 Fluency in English is required; proficiency in Arabic is a MUST
 </li>
 </ul>
</div>

STAY Residential

<div>
 
 
 Company Description
 
 
 
 STAY Residential is a Build to Rent Residential real estate development and multifamily property management company. Since 2015, STAY Residential has been providing communities with exceptional facilities and amenities. We offer numerous semi-furnished floor plans and various lease periods, allowing residents to determine where they want to STAY.
 
 
 
 Role Description
 
 
 
 The Resident Quality Specialist plays a crucial role in ensuring high standards of service and product delivery and resident satisfaction. This position focuses on supporting both quality control initiatives and direct customer interactions, aiming to identify areas for improvement and enhance the overall resident experience.
 
 
 
 
 
 
 
 ﻿
 
 Responsibilities:
 
 
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Quality Assurance Support:
 
 
 
 
 o Assist in conducting regular quality checks on common areas, amenities, and vacant units to ensure they meet STAY's standards before and after occupancy.
 
 
 
 
 o Support the facility management and implementation of basic quality checklists and procedures for various operational tasks (e.g., cleaning, minor maintenance).
 
 
 
 
 o Help compile data from inspections and quality audits, flagging recurring issues for the review of facilities operation management.
 
 
 
 
 o Document and track identified quality deficiencies, ensuring follow-up actions are taken.
 
 
 
 
 o Coordinate the facility management and resident communication.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Customer Experience Support:
 
 
 
 
 o Provide initial support for resident inquiries and feedback received through the STAY Portal, email, or phone, escalating complex issues as needed.
 
 
 
 
 o Assist in gathering resident feedback through surveys and documentation tools (e.g., move-in surveys, satisfaction surveys) and direct interactions.
 
 
 
 
 o Help analyze customer feedback data to identify trends and common pain points.
 
 
 
 
 o Support the Resident Experience Manager in organizing and executing small-scale community events or initiatives.
 
 
 
 
 o Contribute to maintaining accurate records of resident interactions and complaints within the CRM system.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Operational Assistance:
 
 
 
 
 o Collaborate with the Facilities Operations team to understand common maintenance issues and their impact on resident satisfaction.
 
 
 
 
 o Assist in monitoring the company portal for tenant responses, ensuring timely initial acknowledgment and facility management efficiency with the residents.
 
 
 
 
 o Support in preparing basic reports related to quality findings and customer interaction metrics.
 
 
 
 
 o Collect needed customer visits and property presence for direct reporting and collecting inquiries of the residents.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Visitors and Applicants Support:
 
 
 
 
 o Conduct property tours for prospective residents, ensuring a welcoming and informative experience.
 
 
 
 
 o Provide follow-up communication to applicants, answering questions and encouraging next steps
 
 
 
 
 o Ensure show units and common areas are visit-ready and meet quality standards.
 
 
 
 
 o Log applicant information and notes in STAY Portal.
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree or Diploma in Business Administration, Hospitality Management, Real Estate, or a related field. Fresh graduates are encouraged to apply. Strong communication skills, attention to detail, and a willingness to learn are essential. Proficiency in Microsoft Office and the ability to work in a dynamic, customer-focused environment are required.
 
 </li>
 </ul>
</div>

Resident Quality Specialist

Adree

<div>Responsibilities:<ul>
<li>Quality Assurance Management:
</li><li><ul><li>Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.</li>
<li>Develop and update procedures for documenting complaints and conducting investigations.</li>
</ul></li><li>Testing:
</li><li><ul><li>Implement comprehensive testing strategies to ensure product quality.</li>
<li>Manage software testing tools and modern technologies.</li>
<li>Analyze test results and provide recommendations for improvement.</li>
</ul></li><li>Auditing:
</li><li><ul><li>Conduct regular audits to ensure compliance with quality standards.</li>
<li>Collaborate with legal audit teams to ensure organizational objectives are met.</li>
</ul></li><li>Governance, Risk, and Compliance (aGRC):
</li><li><ul><li>Develop and implement IT governance frameworks.</li>
<li>Monitor compliance with local and international regulations.</li>
<li>Identify potential risks and establish mitigation strategies.</li>
</ul></li></ul>Requirements
Experience in quality assurance, with a strong understanding of standards like ISO-9001.
Strong analytical and problem-solving skills.
Familiarity with defect management and software testing tools.
Ability to work in cross-functional teams and engage with stakeholders.</div>

IT Governance & QA

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1181 quality assurance specialist jobs IN Riyadh

Quality Assurance Specialist

Quality Specialist

Customer Service Quality Specialist - KSA Residence

Quality Assurance Engineer - Confidential Project

Quality Assurance Engineer - Confidential Project

Resident Quality Specialist

IT Governance & QA