recruitment officer

<div>
 <strong>
  About The Qatar Technical Institute
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  <br/>
 </strong>
 Located on Al Udeid Airbase in Doha, the Qatar Technical Institute provides internationally recognised training programs to all three services that make up the Qatar Armed Forces. The QTI training pipeline consists of Foundation Training, General Engineering and Speciality Type Training. Supporting Qatar vision 2030, this ensures QAF personnel are equipped with appropriate skills and knowledge for a career in the Armed Forces.
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 <strong>
  About The Role Holder
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 </strong>
 The role holder will be a pro-active individual who demonstrate ownership of all activities within their direct areas of responsibility.
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 The Procurement Officer is responsible for all Technical Institute procurement activities and deliverables. Working primarily from the Technical Institute site, the Procurement Officer must ensure the Technical Institute requirements are met ensuring the relevant stakeholders are informed and up to date on all procurement activities. Ultimately, the role will be responsible for driving the timely execution of onsite procurement requirements whilst working to support the Qatar Branch Office (QBO) Procurement Group Lead developing sourcing solutions and strategies that drive a value-added procurement service.
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 Additionally, the Procurement Officer must be proactive in engaging Technical Institute department managers and team leads to better understand extant and emerging requirements and provide solutions or alternatives when issues occur. Whilst responsible to the Technical Institute, the Procurement Officer will provide ad-hoc support to the Qatar Branch Office Procurement Group Lead.
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 <strong>
  The Role Holder&rsquo;s Core Duties Will Include
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 </strong>
 <ul>
  <li>
   Development and implementation of a tailored Technical Institute Procurement Plan, whilst ensuring adherence to BAE Systems Procurement Function governance &ndash; propose to take this out as we are now governed by the Qatar Branch Office Procurement Management Plan
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   Remain proactive in communications with all stakeholders for the identification and on-going management of Technical Institute requirements.
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   Develop knowledge of local markets and suppliers to better inform the ability to meet requirements.
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   Carry out tenders to ensure the most suitable suppliers are utilised whilst implementing cost saving strategies to achieve project cost targets for high value items.
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   Collaborate effectively with all requirement owners to ensure appropriate suppliers are engaged and end-user requirements fully understood and communicated.
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   Regularly inform relevant stakeholders on lead times to manage end-user expectations.
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   Engage the Technical Institute Project Management Team to ensure mutual understanding and management of the on-shore order book, commitment and spend profiles
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   Establish robust, trusted relationships with suppliers for current and potential future requirements, across the Qatar programme.
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   Ensure the Qatar Branch Office Procurement Group Lead is provided with regular updates on supplier activities and lessons learned for application across the Qatar programme.
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   Prepare and agree the appropriate Procurement artefacts are in place to facilitate successful contract execution with any Qatari Suppliers (e.g. Decision Making Forums, Purchase Orders, Payment Plans, Certificates of Achievement, and Invoice Transaction).
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   Work closely with relevant stakeholders within Qatar Branch Office to ensure all Supplier invoices are processed and paid in timely manner e.g. Finance Manager.
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   Manage all supplier visits to the Qatar Technical Institute, taking careful consideration of rules and regulations of an active military airbase.
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   Establish close working relationships with legal and export control functions to ensure all on-shore procurement activities are legal and compliant.
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   Be present with suppliers and vendors, at their location, to help mature requirement understanding (e.g. producing and collecting samples for further discussions and subsequently providing feedback).
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  </li>
 </ul>
 The Procurement Officer will often be a supplier&rsquo;s only point of contact with BAE System, as a result, the Procurement Officer is expected to act professionally at all times, demonstrating BAE Systems behaviours whilst representing the organisation.
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  Requirements
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  Essential:
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 </strong>
 <ul>
  <li>
   Qualified, or working towards MCIPs Level 6.
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   A minimum of two years&rsquo; experience in a Procurement Officer role or similar.
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   Experience working in the Middle East.
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   Knowledge of the applicable laws and regulations in both the UK and Qatar.
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   Excellent communication skills with the ability to promote change and communicate effectively with a diverse range of stakeholders.
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   Strong organisational and motivational skills.
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   Able to engage suppliers and vendors from varying cultures with tact and diplomacy.
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   Proven capability in resolving complex issues whilst managing end-user expectations.
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   Ability to react quickly, and positively to change.
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   Competent in the use of Microsoft Office Suite (e.g. MS Word, MS Excel, MS PowerPoint) and database management.
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   Must be able to coordinate multiple priorities in a dynamic operating environment, working with a high degree of autonomy.
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   Fluent in English (minimum IELTS 7.0/CEFR C1 for non-native English speakers).
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   Valid Qatar driving license.
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 </ul>
 <strong>
  Desirable
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 <ul>
  <li>
   Experience working with a Military customer or in a Military environment.
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  <li>
   Ability to speak languages common in Qatar i.e., Hindi, Tagalog, Nepali or Arabic.
  </li>
 </ul>
</div>


PM Cell and Procurement Support

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Officer VIP &amp; Premium Care
</div></div><div><div>Ref #
</div><div>231530
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 12-Mar-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><div><b>About the Role:</b><br>
We are currently recruiting for Officer VIP &amp; Premium Care, within Ground Services - QR Corporate Customer Care in Doha.<br>
<br>
In this role, you will be responsible for managing and resolving feedback from VIP and Premium customers to ensure exceptional service and satisfaction. This includes handling all Customer Care issues for First, Business, Platinum, and Gold passengers, analyzing feedback, leading investigations, determining appropriate resolutions, and preparing compensation proposals for management approval. The role ensures that every case is managed efficiently, professionally, and in line with company standards..<br>
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<b>Key Accountabilities:</b><br>
<ul><li>Responsible for processing and responding to customer feedback mainly VIP and Premium customers via various communication channels.</li><li>Liaise with functional departments at Head Office and Outstations to gather information and carryout background investigations about customer feedback and complaints to ensure resolution.</li><li>Prepare and seek approvals on final responses before submitting it to the customers on feedback resolutions using appropriate templates.</li><li>Apply knowledge and understanding of mandated aviation industry regulations and legal requirements in the complaints management resolution process to ensure compliance.</li><li>Work as per SLA with qualitative and quantitative KPIs for customer feedback case management to ensure cases are properly analyzed, categorized and closed.</li><li>Proactively identify to management trends of customer complaints and root causes to ensure timely corrective measures are taken.</li><li>Act as a final approver for case resolutions that do not include compensations.</li><li>Contribute to the case investigations for GCEO/CCO cases as and when required.</li><li>Provide subject matter expertise to other departments about customer feedback management.</li><li>Play an important role in the continuous improvement initiatives for the company by highlighting recurring causes of service failures and participate in ongoing forums to optimize the Customer Experience.</li></ul><br>
<b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>Qualifications:</b><br>
Bachelor&rsquo;s degree with at least 3 years of relevant experience, or a diploma with a minimum of 4 years of related experience. Travel industry experience is essential for this role.<br>
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<b>Job Specific Skills</b><br>
Essential<br>
<ul><li>Proven ability to work under pressure.</li><li>Excellent Communication Skills (verbal and written English).</li><li>Excellent MS Office Skills.</li></ul><b>
Preferred</b><br>
<ul><li>Ability to work with minimal instructions.</li></ul><br>
<b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</div><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231530</div></div></div></div></div></div></div></div>

Officer VIP & Premium Care

Oliver Wyman

<div>
 <strong>
  Who We Are
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 </strong>
 At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
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 As a business of Marsh, we work alongside the world&rsquo;s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
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 For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
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  Why join us?
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 <ul>
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   Opportunities in Dubai, Doha and Riyadh offices.
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   Come aboard if you are excited by challenges and want to work across different cultures.
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   We want you to step out of your comfort zone and embrace your curiosity.
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   Our consultants learn on the job and receive formal training to develop their communication, presentation, analytical, and client management skills.
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   You&rsquo;ll find genuine colleagues who stand by their beliefs and measure success by the lasting impact you create together.
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   We believe in flexibility, including the opportunity of hybrid working. You are also invited to join our employee resource groups and social activities
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  Who can apply?
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 <ul>
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   2027 Graduates
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   2 to 6 months internship (we are offering COOP)
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   Candidates in their penultimate year of their graduation
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   Recruitment Process: Screening + Online test + HR Interview + Case Interviews
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 </ul>
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  As an Intern you will:
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   Work in teams to solve high level business problems facing Global 1000 clients
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   Carry out essential research and analysis
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   Help with complex quantitative, strategic and financial analyses of corporations and businesses
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   Receive support to develop leadership and client management skills
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   Gain broad exposure within consulting services to a variety of industries: Automotive, Aviation, Communications, Media, Retail, Surface Transportation, Public Sector, Telecom, Financial Services, Energy, Digital and Health &amp; Life Sciences.
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  Immediate impact, continuous challenge
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   You&rsquo;ll work on challenging projects that have a significant impact on clients, industries, and societies from day one.
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   We&rsquo;ll ask you to be brave, challenging the status quo and constantly striving to build something new to shape our firm and the world around us.
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   You&rsquo;ll be a contributing team member from the start, building trust-based relationships with stakeholders and delivering breakthrough impact.
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   Your learning curve will be steep, with each project offering new opportunities to expand your toolkit and to team with specialists who have deep subject-matter and technical expertise.
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   You&rsquo;ll likely have the chance to travel within your home market and internationally. No two weeks are ever the same.
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  </li>
 </ul>
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  Chart your course; we support the journey
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 <ul>
  <li>
   You&rsquo;ll have the opportunity to work on projects across all our industries and capabilities and will be able to specialize early or leave it until several years in.
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   Various colleagues will guide and coach you throughout your career, including a dedicated buddy, a career adviser, and your talent manager.
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   We care deeply about sustainable work-life quality and provide for career flexibility with a variety of programs including sabbaticals, non-profit fellowships, and externships.
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 </ul>
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  We hire you to be you
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 <ul>
  <li>
   Our open, inclusive, and down-to-earth culture will enable you to bring your best authentic self to work.
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   You&rsquo;ll work alongside down-to-earth colleagues who do serious work, but don&rsquo;t take themselves too seriously.
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   There&rsquo;s no corporate mold to fit and hierarchy doesn&rsquo;t get in the way.
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   We do not let artificial barriers stand in the way of your personal career progression.
   <br/>
   <br/>
  </li>
 </ul>
 Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
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 Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
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 <strong>
  R_325948
 </strong>
</div>


OLIVER WYMAN - INTERNSHIP MIDDLE EAST 2026

Explore 3+ Recruitment officer in Doha this April. Find roles across top companies and apply now to boost your career.

3 recruitment officer jobs In Doha

PM Cell and Procurement Support

Officer VIP & Premium Care

OLIVER WYMAN - INTERNSHIP MIDDLE EAST 2026