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regional manager

hepsiJET

<div>
 
 
 Hepsiburada
 
 
 
 
 
 
 At Hepsiburada, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With T&uuml;rkiye&rsquo;s and the region's largest Smart Operations Center, industry-leading R&amp;D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of T&uuml;rkiye's most recommended e-commerce platform.
 
 
 Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our &ldquo;Technology Empowerment for Women Entrepreneurs&rdquo; program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.
 
 
 With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as &ldquo;T&uuml;rkiye&rsquo;s Hepsiburada&rdquo; and the first and only Turkish company representing T&uuml;rkiye and listed on NASDAQ, the world's leading technology exchange.
 
 
 For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.
 
 
 If you want to be part of a team that creates value for everyone and improves people&rsquo;s livesthrough innovative products and services&mdash;and contribute to exciting success stories&mdash;the future starts here
 
 
 
 
 
 
 HepsiJET
 
 
 
 
 
 
 HepsiJET is an innovative, scalable and customer-experience-oriented logistics brand serving all 81 provinces of T&uuml;rkiye with over 5,000 couriers and more than 50 fleet vehicles.
 
 
 Going beyond standard delivery, it handles bulky items with HepsiJET XL and simplifies end-users' lives with flexible options such as 'Same Day Delivery', 'Next-Day Scheduled Delivery', and 'Doorstep Scheduled Return'. In the corporate world, it stands out with its HepsiJET PRO service. By managing the entire shipment traffic between stores, warehouses, and suppliers, it provides business partners with operational speed while saving them the cost of establishing their own fleets.
 
 
 
 
 
 
 GENERAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a university
 </li>
 <li>
 Minimum 15 years of experience in cargo operations
 </li>
 <li>
 Strong competence in budget and cost management
 </li>
 <li>
 Proficient in active use of MS Office programs
 </li>
 <li>
 Strong managerial and communication skills
 </li>
 <li>
 Successful in change management
 </li>
 <li>
 Analytical and strategic mindset
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Able to adapt to flexible and intensive working hours
 </li>
 <li>
 No travel restrictions
 </li>
 <li>
 Holder of a Class B driver&rsquo;s license and an active driver
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 <ul>
 <li>
 Directing, monitoring, and managing cargo operations across all processes. Ensuring the smooth functioning of transfer centers and branch operations. Developing innovative solutions to increase operational efficiency.
 </li>
 <li>
 Continuously monitoring processes to ensure operational targets are achieved. Analyzing performance data to continuously improve operational processes and taking strategic actions.
 </li>
 <li>
 Identifying new vehicle suppliers and carriers; managing documentation processes, accrual procedures, and other related details. Following up on contract processes.
 </li>
 <li>
 Developing strategies to acquire new customers in the responsible region; supporting business development activities through customer visits. Managing and guiding the sales team and achieving regional sales targets.
 </li>
 <li>
 Collecting and evaluating customer feedback; collaborating with customer service and operations units to provide permanent solutions and ensure continuous customer satisfaction.
 </li>
 <li>
 Monitoring digitalization and technological advancements in operational processes. Developing strategies to properly direct investments and integrate new technologies into processes.
 </li>
 <li>
 Conducting branch visits in line with weekly visit plans to monitor operations on-site. Developing improvement suggestions related to employees and operational processes.
 </li>
 <li>
 Monitoring regional operational efficiency, preparing reports, and regularly providing performance feedback to senior management. Developing strategies and making data-driven decisions.
 </li>
 <li>
 Managing regional operational investments and resource utilization processes. Ensuring efficient resource use and budget control.
 </li>
 <li>
 Analyzing regional market conditions and competitors to create strategic business development plans. Developing innovative marketing and sales strategies to achieve regional growth targets.
 </li>
 <li>
 Ensuring compliance with occupational health and safety regulations in work areas. Monitoring teams&rsquo; health and safety measures and conducting regular inspections to create a safe workplace environment.
 </li>
 <li>
 Implementing emergency plans, taking swift action in crisis situations, and ensuring uninterrupted operations.
 </li>
 <li>
 Planning team trainings under responsibility; working in integration with Human Resources for workforce planning; setting performance improvement targets related to employee development and performance and conducting career planning accordingly; collaborating with relevant departments/units and teams in planning and implementing organizational changes that may arise from resource planning, process improvement, and optimization when necessary.
 </li>
 </ul>
 
 
 
 
 
 
 
 &ldquo;Your personal data collected through applications you submit in relation to this job posting will be processed automatically by the data controller, D-Market Elektronik Hizmetler ve Ticaret A.&Scedil;. (&ldquo;Hepsiburada&rdquo;), in accordance with the Personal Data Protection Law No. 6698 (&ldquo;KVKK&rdquo;) and the relevant legislation, for the purpose of conducting recruitment processes. For detailed information, please review the Employee Candidate category in the Clarification Text available at: https://www.hepsiburada.com/kisisel-verilerin-korunmasi.&rdquo;
 
</div>

Regional Manager

Palo Alto Networks

<div><div><div>Get the latest details.
</div><div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Your Career
The Regional Sales Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you&rsquo;re responsible for leading and driving sales engagements. You&rsquo;re motivated by the desire to solve critical challenges facing our customer&rsquo;s secure environment, so you&rsquo;re prepared to connect them with a solution for every stage of threat prevention.
You&rsquo;ll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies.
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
Your Impact<ul><li>
As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer</li><li>
Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors</li><li>
Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments</li><li>
Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks</li><li>
Engage a programmatic approach to demand to generate, develop, and expand your territory</li><li>
Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.</li><li>
Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services</li><li>
Travel as necessary within your territory, and to company-wide meeting</li></ul>
Qualifications
Your Experience<ul><li>
Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context</li><li>
Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers</li><li>
Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts</li><li>
Possess a successful track record selling complex-solutions</li><li>
Excellent time management skills, and work with high levels of autonomy and self-direction</li><li>
Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals</li><li>
Active security clearance</li></ul>
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div></div></div>

Regional Sales Manager

Massive Bio, Inc.

<div>About Massive Bio 
Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. 
 
Founded in 2015 and headquartered in US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies. 
 
About the Role 
As the Provider Engagement Manager, you will own the planning and execution of physician-focused physical and/or virtual roundtables across Europe. These roundtables enable physicians to collectively pre-screen patients for clinical trials using Massive Bio&rsquo;s AI-driven physician pre-screening tool (Clinical Network). 
 
This role is accountable for end-to-end delivery of each event&mdash;pre-event preparation, logistics, physician outreach and invitations, facilitation support, and post-event insights&mdash;while also building and maintaining strategic relationships with providers and institutions. 
 
You will partner closely with Key Account Managers, Clinical Operations, Marketing, and Product to ensure a consistent, high-quality provider experience. 
 
Key Responsibilities<ul><li>
Design and execute in-person and virtual physician roundtables across Europe to support clinical trial enrollment initiatives and strengthen provider engagement.</li><li>
Own event delivery end-to-end: planning, timelines, budgets, logistics, invitations, vendor coordination, and ensuring a seamless attendee experience.</li><li>
Leverage and expand a physician network to secure participation, and collaborate with KAMs to align roundtable topics and attendee mix with local market priorities.</li><li>
Coordinate with speakers, VIP guests, external partners, and internal teams to deliver a cohesive and professional event experience.</li><li>
Drive post-event follow-through, including feedback summaries, insights reporting, and follow-up communications that translate discussions into next steps.</li><li>
Build and maintain strategic relationships with healthcare providers and institutions, identifying enrollment opportunities and supporting physician adoption within assigned territories.</li><li>
Own the end-to-end engagement cycle for provider outreach: lead generation, physician contact strategy, relationship development, and post-enrollment support.</li><li>
Track outcomes against enrollment and revenue KPIs, and share structured recommendations that improve quality and performance over time.</li><li>
Collaborate cross-functionally with Clinical Operations, Marketing, and Product to tailor approaches for key accounts and ensure alignment with customer needs and local dynamics.</li></ul> 

Qualifications &amp; Requirements<ul><li>
Bachelor&rsquo;s degree required (Physician Assistant, Business Administration, or a related field preferred).</li><li>
4+ years of experience in sales, business development, provider engagement, account-facing roles, or similar commercial responsibilities, ideally within healthcare, pharma, oncology, or clinical trials.</li><li>
Demonstrated ability to build and leverage a physician network and drive measurable engagement (e.g., attendance, adoption, conversion).</li><li>
Strong project and stakeholder management skills, with the ability to manage multiple events and priorities simultaneously.</li><li>
Excellent communication and interpersonal skills; confident engaging with physicians and senior stakeholders.</li><li>
Advanced English required.</li><li>
Willing and able to travel at least 1 week per month and work flexible hours (including evenings/weekends) based on event schedules.</li></ul>
1DR99dunlk</div>

Regional Sales Manager - Europe (AI Health Tech)

ZENNIO AVANCE Y TECNOLOGÍA

<div>Let's build the future together!
We are more than 500 professionals dedicated to the design and manufacture of KNX home automation products for homes, hotels, and buildings. Our more than 19 years of solid experience currently position us as one of the most innovative international manufacturing companies, with a presence in 117 countries around the world
Working at Zennio means working in a young, international, and high-performance technology company that offers an ideal environment for those who want to have a real impact on the growth of an organization and wish to take on challenging projects. It also means teamwork, a good atmosphere, and camaraderie!&zwj;&zwj;
Reporting to Regional Key Account Manager-ME, your goel is to get Zennio specified and approved as vendor for Home Automation, GEMS and LCS with the below stake holders: Real Estate Developers Government/Semi Government Entities, Local Hotel Operators and MEP Consultants &amp; ID.
You will be responsible for:<ul><li>
Build a strong relationship with all the above stake holders to generate the leads and build the pipeline to support the Sales team to be aligned with Local Sales team to ensure to collaborate together to support them with the approval from the stake holders</li><li>
Manage the existing key accounts and support them with all their needs</li><li>
Regular report &amp; review with the Regional Sales Director, Sales Manager apart from the Regional Key Account Manger to get aligned and to align on the strategies</li></ul>
Prerequisites:<ul><li>
Educational Background: A university degree with at least 2 years of professional experience in a customer-facing or technical sales role.</li><li>
Industry Experience: Prior exposure to the building material sector is a strong advantage.</li><li>
Proven Track Record: You&rsquo;ve handled key accounts, worked with senior stakeholders, and delivered measurable results.</li><li>
Excellent Communicator: Proficiency in spoken and written English is a must&mdash;you&rsquo;ll be presenting to industry experts and senior executives.</li><li>
Autonomy and Drive: You&rsquo;re a self-starter who takes initiative, works independently in the field, and thrives under minimal supervision.</li><li>
CRM Fluency: You&rsquo;re comfortable managing your workflow and reporting through CRM systems</li><li>
A high level of Spanish is a plus.</li></ul>
The advantages of working at ZENNIO?
Fixed annual salary + variable
Permanent contract.
Turkey Office
Work-time flexibility .Adapt your schedule to suit your needs every day.
&zwj;&zwj; Excellent work environment.
Special employee discounts: you too can live in a smart home!
Welcome pack: feel the Zennio brand from day one with our coolest merchandise.</div>

Key Account Manger

Sanofi

<div>Location: Istanbul
About the job
Reporting to the EM&amp;S Middle East Regional Supply Chain Manager, the Key Accounts Manager operates within the External Manufacturing &amp; Supply perimeter for KSA, Turkey, South Africa, and Egypt. This role supports the achievement of business objectives across the EM&amp;S Regional perimeter and ensures full adherence to HSE requirements and internal control standards.
Main responsibilities: 
Acting as the strategic link between markets, external manufacturers, and internal stakeholders, the EM&amp;S Key Account Manager is responsible for building and maintaining strong relationships across the region. The role supports the implementation of innovative solutions and manages key contract processes including compliance, updates, and price reviews to enhance collaboration and ensure effective partnership management.
Key Account Management:<ul><li>
Build and develop CMO management plans to ensure strong collaboration and secure operational performance</li><li>
Establish and maintain close relationships with key partners in External Manufacturing region, including external Manufacturers and third parties</li><li>
Ensure consistent CMO governance, performance standards, and ways of working across all countries within the regional perimeter.</li><li>
Identify operational gaps and work cross-functionally to implement solutions to ensure supply reliability and stakeholder alignment</li><li>
Manage and review contracts with CMOs across the region, ensuring compliance, performance commitments, and alignment with business priorities</li><li>
Track and implement price revisions, monitor Guaranteed Added Value (GAV), and ensure compliance with agreed terms to optimize performance</li><li>
Lead actions that improve transparency, knowledge flow, and collaboration across stakeholders</li><li>
Prepare monthly review meetings with CMO to ensure a transparent collaboration and aligned decision making</li><li>
Ensure data accuracy and reliability of MARS data, acting as the key user for the scope</li><li>
Provide data reporting and analysis for the perimeter to support performance monitoring and KPI tracking</li></ul>
Supply Chain:
1. Demand Management &amp; Planning<ul><li>
Implement processes to optimize production flow and inventory levels.</li><li>
Ensure reliable market demand and highlight significant changes.</li><li>
Challenge market demand and develop a detailed understanding of demand drivers.</li><li>
Plan monthly product requirements at External Manufacturing sites, both short- and long-term.</li><li>
Prioritize according to capacity constraints and proactively identify risks and opportunities.</li><li>
Maintain an Out-of-Stock (OOS) valuation projection, identify risks, and build mitigation plans.</li><li>
Achieve OOS targets.</li></ul>
2. Logistics Operations<ul><li>Leverage relevant tools (Kinaxis, SAP, or others) to support operations and ensure reliable data accuracy.</li><li>Maintain system master data and reference creation on MARS database</li><li>Manage toll item ordering, supplier follow-up, and provide support to Customs manager.</li><li>Ensure accurate documentation for finished goods deliveries.</li></ul>
3. Operations Monitoring<ul><li>Implement and monitor Service Level Agreements (SLAs) with all stakeholders.</li><li>Lead initiatives to improve supply chain efficiency</li><li>Define end-to-end supply chain parameters (e.g., MOQ, Lead Time, RSL).</li><li>Ensure alignment of supply parameters with market coverage and inventory valuation targets.</li><li>Review and update production BOMs regularly.</li><li>Calculate CRI to support material planning.</li><li>Monitor ISL to maintain inventory performance.</li></ul>
4. Support &amp; Change Management<ul><li>Support the introduction of new products from External Manufacturing sites.</li><li>Monitor artwork changes and minimize destruction costs.</li><li>Collaborate with internal teams to improve Cost of Goods (COGs).</li><li>Support Industrial Affairs Controlling in budgetary processes.</li></ul>
5. Compliance<ul><li>Comply with internal Code of Ethics, maintaining high professional standards in line with company procedures.</li><li>Demonstrate duty of care toward protecting the company&rsquo;s reputation.</li></ul>
6. Ethical Leadership<ul><li>Take personal accountability by applying experience, training, and company tools to uphold ethical and governance standards relevant to the role (including company policies, procedures, and applicable legal requirements).</li><li>Escalate decisions or seek guidance when personal knowledge or understanding is insufficient.</li></ul>
7. Environmental &amp; Safety Leadership<ul><li>Supporting and complying with company safety rules and procedures.</li><li>Reporting any accidents, incidents, or near-misses&mdash;whether involving personal injury or property damage.</li><li>Assisting in the investigation of accidents to help implement preventive measures.</li><li>Reading and following all safety documentation issued by the company.</li><li>Escalating any uncertainties or concerns to their supervisor or manager.</li></ul>
About you<ul><li>
Education: Bachelor&rsquo;s or master&rsquo;s degree in science, Pharmacy, Chemical Technology, Engineering, Management, or Project Management in healthcare (Supply Chain and Industrial Affairs), or another Master&rsquo;s degree.</li></ul><ul><li>
Experience:</li></ul>
3 years in key account management, commercial management, or pharma, healthcare, or manufacturing.
3 years of experience in supply chain operations, demand planning, or logistics support is highly desirable.
Experience managing contracts, including pricing, adherence, and vendor/supplier monitoring.<ul><li>
Skills:</li></ul>
Technical skills<ul><li>
Proficient in Microsoft Excel</li><li>
Knowledge of SAP (desirable)</li><li>
Strong understanding of pharmaceutical processes</li></ul>
o Expertise in Production Planning and Control (PPC)
o Experience in managing Customer Service Level (CSL) metrics
o Knowledge of Planning Adherence methodologies
o Data analysis &amp; Reporting
Leadership skills
o Ability to lead cross-functional teams
o Ability to make timely decisions and take effective actions
o Strong organizational capabilities (helps in managing teams/projects)
o Proven ability to build and maintain strategic relationships with internal and external stakeholders.
o Excellent communication, negotiation, and cross-functional collaboration skills.
Analytical &amp; Strategic Skills
o Strong logical, analytical, and planning skills
o Good understanding of the pharmaceutical market
o Ability to work effectively in an international environment
o Strong problem-solving skills<ul><li>
Languages:</li></ul>
Fluent English is required; knowledge of other languages is an asset.
At Sanofi, we chase the miracles of science to improve people's lives. We're R&amp;D-driven, AI-powered, and committed to delivering transformative healthcare solutions across the globe.
Why choose us?
Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.<ul><li>Power industry-leading performance by leveraging digital, data, and AI-driven innovation &ndash; at speed and scale.</li><li>Transform lives worldwide by delivering life-changing treatments anywhere, anytime.</li><li>Grow, thrive, and make an impact in a workplace that empowers you to bring your best self every day, with pride.</li><li>Work with AI, robotics, and next-gen automation to redefine global manufacturing and supply.</li><li>Be part of world-first initiatives like our Modulus factory, smart factories, and AI-driven supply chain solutions.</li><li>Help deliver 30+ new product launches by 2030, ensuring patients get treatments faster than ever.</li><li>Develop new skills, explore cross-functional roles, and work in an environment that values growth and discovery.</li><li>Every year, we distribute over 4 billion units of medicines and vaccines, ensuring people worldwide receive the treatments they trust.</li></ul>
#LI-EUR
null</div>

Regional Key Account Manager (Dual Role Supply Chain Support)

MetLife

<div><div><div><div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>Hybrid
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>24-Feb-2026
</div></div><div><div>Job ID
</div><div>15805
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader">Description and Requirements
</h3></div></div><div><div><div><div>Claims Manager 
</div></div><div><div> 
The Opportunity
The Claims Manager is responsible for leading a fast‑paced, high‑volume, and globally connected claims organization, ensuring operational excellence across all claims processes. Guided by our purpose &ndash; always with you building a more confident future &ndash; and our New Frontier strategy focused on stronger growth, attractive returns, and all‑weather performance, this role offers the opportunity to shape and elevate our claims operations at scale.
This is an exciting opportunity to lead a seasoned team, enhance end‑to‑end claims performance, strengthen risk and control frameworks, and drive impactful operational improvements across the organization. 
Key Responsibilities<ul><li>
Lead assessment and approval of Life, Personal Accident, and Unemployment claims within authorization limits.</li><li>
Create effective financial controls supporting daily payment verification, accuracy checks, and reconciliation processes.</li><li>
Oversee preparation and delivery of general, regional, and domestic reports, including quarterly SEDDK reporting (Table‑50 and Table‑10).</li><li>
Manage compliance with internal controls, regulatory requirements, and alignment with regional and local standards.</li><li>
Develop proactive risk mitigation practices and a strong control environment to prevent fraud.</li><li>
Coordinate team resources, operational capacity planning, leave schedules, and service continuity.</li></ul> 
Required Qualifications<ul><li>
Bachelor&rsquo;s degree from a 4‑year university (Medical professionals or graduates of Business, Economics, Engineering, or related fields preferred).</li><li>
Excellent command of English (written and verbal).</li><li>
Minimum 15 years of experience in the insurance sector with strong exposure to claims operations.</li><li>
At least 10 years of managerial/leadership experience, ideally overseeing large teams.</li><li>
Strong analytical thinking, problem‑solving, and decision‑making abilities.</li><li>
Proven crisis‑management skills and the ability to perform under pressure.</li><li>
Strong stakeholder management experience, especially in global or matrix structures.</li><li>
High attention to detail, strong sense of accountability, and process‑oriented mindset.</li><li>
Experience in process improvement, digitalization, and operational transformation is an advantage.</li></ul><ul><li> 
Preferred Qualifications</li><li>
15+ years of experience in claims operations or related functions.</li><li>
Experience with digital tools and platforms that enhance claims operational efficiency.</li><li>
Strong leadership skills with the ability to coach, motivate, and align large teams.</li><li>
Demonstrated ability to drive operational excellence and improve turnaround times.</li><li>
Customer‑centric mindset with focus on service quality and satisfaction.</li></ul>
</div></div></div></div></div><div><div><div><div><div><div>Benefits We Offer 
 
Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families.
We offer private health insurance for you and your family, life insurance, employer pension plan, meal and transportation allowance, as well as a work from home allowance. We also provide a cultural Heritage Day off, and &ldquo;back to school&rdquo; and &ldquo;school report day&rdquo; leaves and much more!</div> 
<div></div>
</div></div><div><div>About MetLife 
<div></div>
Recognized on Fortune magazine's list of the &quot;World's Most Admired Companies&quot; and Fortune World&rsquo;s 25 Best Workplaces&trade;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</div></div></div></div></div></div>

Claims Manager

United Nations Development Programme

<div><div>Background
<div>The RBEC Sustainability Facility is hosted within the Office of the Chief Economist at the UNDP Istanbul Regional Hub (IRH), Regional Bureau for Europe and Central Asia (RBEC). The Facility is a regional, modular policy and investment framework designed to operationalize Article 55 of the UN Charter by accelerating sustainable, inclusive, and climate-informed development across the Europe and Central Asia region.
</div><div>The Sustainability Facility responds to mounting structural challenges facing RBEC economies, including high debt burdens, fiscal constraints, demographic decline, climate risks, and slowing progress on the Sustainable Development Goals (SDGs). The Facility provides integrated support to UNDP Country Offices through forwardlooking diagnostics, alignment of national planning and financing frameworks, innovative financing instruments, digital and AIenabled monitoring tools, and regional peer learning.
</div><div>The Regional Bureau is advancing two strategic and interlinked initiatives:
</div><div><div><ul><li>The Regional Human Development Report (HDR), which provides forward-looking, policy-relevant analysis on inclusive, resilient, and sustainable development pathways; and
</li></ul></div></div><div><div><ul><li>The Article 55 Facility , a regional analytical and programmatic platform supporting integrated economic, financial, and institutional solutions aligned with sustainable development objectives.
</li></ul></div></div><div>To support these initiatives, the Office of the Chief Economist seeks to engage a Policy Advisor (IPSA-11) to provide high-level policy analysis, advisory support, and quality assurance across regional and country-level engagements.
</div>Duties and Responsibilities
Under the overall guidance and direct supervision of the Chief Economist, the Policy Advisor will support the design, delivery, and quality assurance of analytical outputs related to the Regional HDR and the Article 55 Facility.
<div>Policy Analysis and Advisory Support
 
<ul><li>Provide policy-oriented analysis and advisory inputs for the Regional HDR and Article 55 Facility, translating analytical findings into actionable policy recommendations.
</li><li>Support development of integrated policy frameworks linking macroeconomic policy, labour markets, social protection, financing strategies, and human development outcomes.
</li><li>Contribute to policy narratives, strategic messages, and evidence-based recommendations tailored to country and regional contexts. 
</li></ul></div><div>Strategic Policy Development and Quality Assurance
 
<ul><li>Review and quality-assure policy notes, analytical papers, and advisory outputs produced by consultants and partners.
</li><li>Ensure policy coherence, analytical rigor, and alignment with UNDP corporate priorities, HDR standards, and RBEC strategic directions.
</li><li>Support consolidation of policy recommendations across thematic areas to ensure consistency and clarity. 
</li></ul></div><div>Policy Dialogue and Stakeholder Engagement
 
<ul><li>Participate in high-level policy dialogues, consultations, and technical meetings with UNDP Country Offices, government counterparts, development partners, and research institutions.
</li><li>Provide advisory support in politically sensitive or institutionally constrained environments, applying context-aware and conflict-sensitive approaches.
</li><li>Prepare policy briefs, talking points, and summaries to support senior-level engagement. 
</li></ul></div>Institutional Arrangement
The Policy Advisor will work under the direct supervision of the Chief Economist and in close coordination with relevant RBEC teams. The assignment is primarily home-based, with travel within the RBEC region subject to operational requirements and budget availability. 
 
Core Competencies
 
Achieve Results: Set and align challenging, achievable objectives for multiple projects, have lasting impact
Think Innovatively: Proactively mitigate potential risks, develop new ideas to solve complex problems
Learn Continuously: Create and act on opportunities to expand horizons, diversify experiences
Adapt with Agility: Proactively initiate and champion change, manage multiple competing demands
Act with Determination: Think beyond immediate task/barriers and take action to achieve greater results
Engage and Partner: Political savvy, navigate complex landscape, champion inter-agency collaboration
Enable Diversity and Inclusion: Appreciate benefits of diverse workforce and champion inclusivity 
Cross-Functional &amp; Technical Competencies
Business Management
<ul><li>Working with Evidence and Data
</li></ul>Ability to analyze, synthesize, and interpret quantitative and qualitative data to inform policy-relevant conclusions and decision-making.
Business Development
<ul><li>Knowledge Generation
</li></ul>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
<ul><li>Collective Intelligence Design
</li></ul>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services. Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.
2030 Agenda: Prosperity
<ul><li>Recovery Solutions and Human Mobility
</li></ul>Local Economic /Socioeconomic Recovery
Finance
<ul><li>Development finance expertise
</li></ul>Ability to develop and work with innovative financing mechanisms and instruments, e.g. social/development impact bonds, guarantees, climate finance, etc.
2030 Agenda: Planet
<ul><li>Inclusive Growth
</li></ul>Trade and Value Chains
2030 Agenda: Prosperity
<ul><li>Recovery Solutions and Human Mobility
</li></ul>Enterprise /Private Sector Recovery
Required Skills and Experience
Education:
<div><ul><li>Advanced university degree (master's degree or equivalent) in Development Economics, Public Policy, Public Administration, Economics, Political Sciences or related field is required,
</li></ul></div><div><ul><li>or
</li></ul></div><div><ul><li>A first-level university degree (bachelor&rsquo;s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree
</li></ul></div><div><ul><li>Advanced university degree (Master&rsquo;s or PhD) in Economics, Development Economics, Public Policy, or a related field.
</li></ul></div>Experience:
<div><ul><li>A minimum of 7 years (with master&rsquo;s degree) or 9 years (with bachelor&rsquo;s degree) of relevant professional experience in economic analysis, development policy, or applied research.
</li></ul></div><div><ul><li>Proven experience in reviewing and quality-assuring analytical work produced by consultants or research teams.
</li></ul></div>Experience
<div><ul><li>Strong analytical and quantitative skills, with the ability to interpret economic data and translate complex analysis into clear, policy-relevant insights.
</li></ul></div><div><ul><li>Demonstrated experience working with economic and development data, including macroeconomic indicators, labour market statistics, household surveys, or administrative datasets.
</li><li><div>Excellent drafting, editing, and synthesis skills, with the ability to produce concise, high-quality written outputs.
</div></li><li><div>Ability to work effectively across disciplines and engage with technical and non-technical counterparts.
</div></li><li><div>Strong organizational skills and ability to manage multiple workstreams under tight deadlines.
</div></li></ul></div>Desired skills in addition to the competencies covered in the Competencies section
<div><ul><li>Experience working with international organizations, UN agencies, development banks, or similar institutions is an asset.
</li></ul></div><div><ul><li>Experience working with UNDP, UN agencies, international organizations, development banks, or similar institutions.
</li></ul></div><div><ul><li>Familiarity with human development frameworks, including the Human Development Report methodology and related analytical approaches.
</li></ul></div><div><ul><li>Experience contributing to regional or multi-country analytical products.
</li></ul></div><div><ul><li>Experience operating in politically sensitive, fragile, or institutionally constrained environments, applying context-aware and conflict-sensitive analytical approaches.
</li></ul></div><div><ul><li>Experience supporting knowledge management processes, including documentation of methodologies and analytical continuity across reporting cycles.
</li></ul></div><div><ul><li>Familiarity with the regional context is an advantage.
</li></ul></div>Required Language(s)
<ul><li>Fluency in English is required. Knowledge of additional UN languages is an asset.
</li></ul>Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</div></div><div></div>

Policy Advisor - IPSA-11 (short-term)

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