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operations manager, fc operations Jobs in Riyadh

operations manager, fc operations

regional operations manager

HungerStation | هنقرستيشن

<div>
 
 
 
 SAUDI NATIONALS
 
 
 
 
 
 
 
 We are seeking a seasoned
 
 Regional Operations Manager
 
 to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
 
 Area Supervisors
 
 and
 
 Store Managers
 
 , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
 </li>
 <li>
 Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
 </li>
 <li>
 Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
 </li>
 <li>
 Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
 </li>
 <li>
 Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
 </li>
 <li>
 Ensure effective inventory management, loss prevention, and operational cost control.
 </li>
 <li>
 Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
 </li>
 <li>
 Support expansion and new store launch initiatives within the region.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
 </li>
 <li>
 Strong people management and mentoring skills.
 </li>
 <li>
 Excellent analytical, organizational, and communication abilities.
 </li>
 <li>
 Saudi Nationals preferred.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel extensively within the region.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
 </li>
 <li>
 A dynamic, collaborative, and innovation-driven work environment.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 </ul>
 
 
</div>

Regional Operations Manager

Keeta

<div>
 
 
 Responsibilities:
 
 
 
 
 1. Team Building &amp; Management
 
 :
 
 
 Lead the premium supply expansion team for KSA food delivery CKA segment, establishing operational frameworks and daily management systems to enhance team capabilities. Deliver measurable results within deadlines while ensuring team KPIs are achieved.
 
 
 
 2. City Key Account Operations
 
 :
 
 
 Drive performance growth for multi-city regional key accounts through:
 
 
 - Scientific data analysis and market intelligence processing
 
 
 - Development and execution of differentiated brand strategies
 
 
 - Continuous optimization of supply expansion and operations solutions
 
 
 
 3. Holistic Ecosystem Perspective
 
 :
 
 
 - Apply systematic thinking to the F&amp;B industry ecosystem
 
 
 - Identify regional market opportunities/risks
 
 
 - Rapidly diagnose frontline pain points (BD/merchant/user)
 
 
 - Coordinate with HQ to integrate resources and improve regional performance
 
 
 
 4. Cross-cultural Organization Building:
 
 
 
 - Manage multicultural teams effectively
 
 
 - Establish talent development systems for international business roles
 
 
 - Cultivate global-ready professionals
 
 
 
 5. Organizational Knowledge Management:
 
 
 
 - Document best practices and SOPs
 
 
 - Develop end-to-end processes for overseas key account operations
 
 
 - Create scalable templates for international business expansion
 
 
 
 
 
 
 Requirements:
 
 
 
 
 1. Proven expertise in:
 
 
 
 - Brand operations strategy
 
 
 - Chain account management
 
 
 - Lean operations capabilities
 
 
 
 2. Strong competencies in:
 
 
 
 - Cross region sales team management
 
 
 - Cross-functional collaboration &amp; Project management
 
 
 - Resource coordination (prior experience in mature team leadership preferred)
 
 
 
 3. Essential qualities:
 
 
 
 - Fast learner with structured thinking
 
 
 - Data-driven problem solving skills
 
 
 - Exceptional prioritization abilities
 
 
 - High maturity and collaboration skills
 
 
 - Growth mindset and excellence orientation
 
 
 
 4. Must be:
 
 
 
 - A Meituan values champion
 
 
 - Clean disciplinary record
 
 
 - No integrity management violations
 
 
 
</div>

Head of City Key Account

Lenskart.com

<div>Location: KSA (open between Riyadh and Jeddah) 
Experience Required: 7&ndash;8 years 
Industry Preference: Retail / Brand Management
Note: Must be a Saudi National<h4 class="jobSectionHeader">
About the Role</h4>
We are looking for a dynamic and experienced Area Operations Manager to lead and oversee day-to-day operations across our retail stores in the Kingdom of Saudi Arabia. The ideal candidate will bring 7&ndash;8 years of proven experience in retail or brand management, with strong skills in operations, sales performance, team management, and customer experience.<h4 class="jobSectionHeader">
Key Responsibilities</h4>
Revenue:<ul><li>
For your respective area, oversee store performance, sales targets, and profitability, implementing strategies to achieve growth.</li></ul>
Operations:<ul><li>
Drive operational excellence across all retail stores, ensuring alignment with brand standards and business objectives.</li><li>
Execution of VM and upkeep display standards</li><li>
Identify and implement strategies to achieve growth.</li><li>
Ensure compliance with company policies, SOPs, and KSA market regulations.</li><li>
Partner with marketing, merchandising, and supply chain teams to optimize product availability and store execution.</li><li>
Monitor Customer KPIs (NPS, Google Reviews, Customer Complaints) and provide data-driven insights.</li><li>
Support new store openings, expansion plans, and local brand-building initiatives.</li><li>
Identify opportunities to improve operational efficiency, reduce costs, and enhance customer engagement.</li></ul> 
People:<ul><li>
Act as a bridge between the Operations Team and the Store Teams by taking key messages and disseminating in accordance to the cultural requirements.</li><li>
Own the metric of Attrition and Staff Retention - understand and resolve store level issues that people may face.</li><li>
Train staff in order to keep them abreast with the brand initiatives</li><li>
Guide the local operations team on the cultural nuances - and ways of operations</li><li>
Lead, coach, and develop store managers and frontline teams to deliver a seamless customer experience.</li></ul>
Partnerships:<ul><li>
Identify key opportunities like Institutions, Schools, Colleges - potential list of all partners</li><li>
Project manage end to end tie ups</li><li>
Ensure seamless execution in order to increase revenue and customer satisfaction.</li></ul><h4 class="jobSectionHeader">
Requirements</h4><ul><li>
Must be a Saudi National</li><li>
7&ndash;8 years of experience in retail operations and / or brand management, ideally within the fashion, lifestyle, or consumer retail sector.</li><li>
Strong understanding of the KSA retail market and customer preferences.</li><li>
Proven ability to lead multi-location operations and manage cross-functional teams.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Analytical mindset with strong business acumen and problem-solving abilities.</li><li>
Fluency in English &amp; Arabic is required</li></ul></div>

Area Operations Manager

HALA

<div>
 
 
 Who Are We
 
 
 
 
 HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
 
 
 
 HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
 
 
 
 Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
 
 
 
 
 
 Role Purpose
 
 
 
 The Operational Risk Manager will be responsible for identifying, assessing, monitoring, and reporting operational risks across Hala Payments&rsquo; business lines, functions, and support units. This role will complement the BCM Manager and IT Risk Manager by ensuring comprehensive risk coverage under the ERM framework, aligned with&nbsp;
 
 SAMA regulations
 
 ,&nbsp;
 
 ISO 31000
 
 , and Hala&rsquo;s risk appetite.
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Risk Framework &amp; Governance
 
 
 <ul>
 <li>
 Implement and maintain the&nbsp;
 
 Operational Risk Management Framework (ORMF)
 
 &nbsp;in line with SAMA guidelines and best international practices.
 </li>
 <li>
 Support the development of policies, procedures, and risk control standards across business and support units.
 </li>
 <li>
 Collaborate with BCM and IT Risk functions to ensure holistic enterprise-wide risk management.
 </li>
 </ul>
 
 
 Risk Identification, Assessment &amp; Monitoring
 
 
 <ul>
 <li>
 Conduct&nbsp;
 
 Risk &amp; Control Self-Assessments (RCSAs)
 
 &nbsp;with business units to identify inherent and residual risks.
 </li>
 <li>
 Develop and maintain the&nbsp;
 
 Operational Risk Register
 
 , ensuring timely updates and tracking mitigation actions.
 </li>
 <li>
 Perform scenario analysis, stress testing, and emerging risk identification.
 </li>
 <li>
 Coordinate with first-line departments to assess&nbsp;
 
 process-level risks
 
 &nbsp;(e.g., payment processing, customer onboarding, fraud management).
 </li>
 </ul>
 
 
 Incident &amp; Loss Event Management
 
 
 <ul>
 <li>
 Establish and oversee a process for&nbsp;
 
 operational risk incidents reporting and root cause analysis
 
 .
 </li>
 <li>
 Track operational loss events, near misses, and develop lessons learned to prevent recurrence.
 </li>
 <li>
 Ensure escalation and reporting to CRO, Risk Committees, and SAMA (where applicable).
 </li>
 </ul>
 
 
 Control Testing &amp; Assurance
 
 
 <ul>
 <li>
 Conduct periodic testing of key operational controls and report on effectiveness.
 </li>
 <li>
 Work with Internal Audit, Compliance, and BCM to strengthen risk-based assurance activities.
 </li>
 <li>
 Monitor third-party/vendor operational risks in collaboration with TPRM.
 </li>
 </ul>
 
 
 Risk Reporting &amp; Committees
 
 
 <ul>
 <li>
 Prepare and present operational risk dashboards, metrics, and KPIs to ERM leadership and Risk Committees.
 </li>
 <li>
 Ensure alignment of operational risk reporting with enterprise-wide risk appetite and tolerance thresholds.
 </li>
 <li>
 Contribute to Board and Executive Committee packs on risk exposure, incidents, and remediation progress.
 </li>
 </ul>
 
 
 Regulatory &amp; Standards Alignment
 
 
 <ul>
 <li>
 Ensure compliance with&nbsp;
 
 SAMA Operational Risk and Resilience regulations
 
 ,&nbsp;
 
 ISO 31000
 
 , and&nbsp;
 
 Basel III operational risk principles
 
 .
 </li>
 <li>
 Support readiness for&nbsp;
 
 SAMA inspections, audits, and stress tests
 
 &nbsp;related to operational risk.
 </li>
 <li>
 Collaborate with BCM and IT Risk Managers to demonstrate operational resilience and business continuity.
 </li>
 </ul>
 
 
 Key Interfaces
 
 
 <ul>
 <li>
 
 Internal:
 
 &nbsp;CRO/Head of ERM, BCM Manager, IT Risk Manager, Compliance, Internal Audit, Legal, Finance, Technology, and Operations.
 </li>
 <li>
 
 External:
 
 &nbsp;Saudi Central Bank (SAMA), external auditors, and third-party vendors.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in&nbsp;
 
 risk management, Business Administration, Finance, or related field
 
 .
 </li>
 <li>
 Professional certifications (preferred):&nbsp;
 
 ISO 31000 Lead Risk Manager, ORM Certification, or equivalent
 
 .
 </li>
 <li>
 Minimum&nbsp;
 
 5&ndash;7 years of experience
 
 &nbsp;in operational risk, ERM, or financial services (preferably payments/fintech/banking).
 </li>
 <li>
 Strong knowledge of&nbsp;
 
 SAMA regulations
 
 , risk governance, and operational resilience frameworks.
 </li>
 <li>
 Proven experience in developing and maintaining risk registers, RCSAs, and incident management.
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent stakeholder management and communication abilities (Arabic &amp; English).
 </li>
 <li>
 High attention to detail with the ability to manage multiple priorities.
 </li>
 <li>
 Proficiency in risk management tools, data analysis, and reporting dashboards.
 </li>
 <li>
 Ability to work collaboratively within a&nbsp;
 
 three-pillar ERM structure (Operational Risk, BCM, IT Risk)
 
 .
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 What We Offer You
 
 
 
 We believe you will love working at HALA!
 
 <ul>
 <li>
 We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
 </li>
 <li>
 We offer highly competitive compensation packages, including the potential for shares.
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
 </li>
 <li>
 You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 </ul>
 &nbsp;
 
 If you think you have what it takes to join a remarkable team #apply_now&nbsp;
 
 
 &nbsp;
 
</div>

Operational Risk Manager

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Experience in analyzing data to drive decisions
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Advanced proficiency in written and verbal English and local language
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working with multiple groups of stakeholders
 </li>
 <li>
 Experience in warehouse operations and logistics or equivalent
 </li>
 <li>
 Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3111843
</div>

Area Manager, FC Operations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
Key job responsibilities 
<ul><li>Promote a culture of safety and wellbeing
</li><li>Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Analyse performance and suggest process improvements to optimise work and improve customer service
</li><li>Collaborate with other managers to standardise shift processes
</li></ul> 
A day in the life 
You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent</li><li>Experience in data analysis</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Advanced proficiency in written and verbal English and local language</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working with multiple groups of stakeholders</li><li>Experience in warehouse operations and logistics or equivalent</li><li>Experience with Microsoft Office including Outlook, Word, and Excel</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Area Manager, Operations

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
Key job responsibilities 
<ul><li>Promote a culture of safety and wellbeing
</li><li>Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Analyse performance and suggest process improvements to optimise work and improve customer service
</li><li>Collaborate with other managers to standardise shift processes
</li></ul> 
A day in the life 
You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent</li><li>Experience in analyzing data to drive decisions</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Advanced proficiency in written and verbal English and local language</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working with multiple groups of stakeholders</li><li>Experience in warehouse operations and logistics or equivalent</li><li>Experience with MS Office (Word, Excel, PowerPoint, and Outlook)</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Explore 1757+ Regional operations manager in Riyadh this November. Find roles across top companies and apply now to boost your career.

1757 regional operations manager jobs IN Riyadh

Regional Operations Manager

Head of City Key Account

Area Operations Manager

Operational Risk Manager

Area Manager, FC Operations

Area Manager, Operations

Area Manager, FC Operations