business development manager

assistant manager sales operations Jobs in Cairo

assistant manager sales operations

associate manager, finance developing markets - ea Jobs in Cairo

associate sales manager

associate, sales manager

relationship manager smes banking

First Abu Dhabi Bank Misr (FABMISR)

<div>
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Introduce new well reputed borrowing prospects in line with the bank&rsquo;s development strategy &amp; risk appetite.
 </li>
 <li>
 Identify the financing requirements of the borrower &amp; propose the appropriate credit structure to cover their needs.
 </li>
 <li>
 Ensure the completeness &amp; accuracy of the gathered information.
 </li>
 <li>
 Insure the credibility of the collected legal documents &amp; capacity of signatory on the borrowing documentation.
 </li>
 <li>
 Building deeper engagement for existing relationships through regular site visits, quarterly call reports &amp; corporate events
 </li>
 <li>
 Assist in preparing credit application to comprehensively present the financial needs.
 </li>
 <li>
 Meet individually assigned target in order to enhance bank&rsquo;s market share within an appropriate risk level
 </li>
 <li>
 Monitor outstanding &amp; follow up with clients to detect &amp; develop potential business
 </li>
 <li>
 Responsible in relation to monitoring existing client portfolio from risk perspective
 </li>
 <li>
 Be responsible for the timely preparation, accuracy &amp; competence of existing clients /prospects credit memos within deadline.
 </li>
 <li>
 Alert management on any deterioration or potential deterioration of the credit risk, resulting from late payment or otherwise (negative market information)and to recommend &amp; implement promptly the necessary corrective actions in order to safeguard bank&rsquo;s right &amp; avoid any losses
 </li>
 <li>
 Prepare &amp; review all required reports &amp; KYC forms to ensure that all transactions are adhered to the bank&rsquo;s policies &amp; procedures
 </li>
 <li>
 Receive and advice customers and non-customers in order to satisfy their needs &amp; build a long-term business relationship with them
 </li>
 <li>
 Receive, handle &amp; resolve customer complains in a timely manner to maintain or increase customer satisfaction
 
 (With the support of Client Service)
 
 </li>
 <li>
 Cross sell or upsell banks products &amp; services to maximize bank&rsquo;s profitability.
 </li>
 </ul>
 
 Prospection &amp; referral to peer segments.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance or related discipline.
 </li>
 <li>
 Credit Course is a must.
 </li>
 <li>
 4 - 6 years of experience in SMEs banking
 </li>
 <li>
 Fluent in spoken and written English.
 </li>
 </ul>
 
 
</div>

Relationship Manager - SMEs Banking

Arab African International Bank

<div>
 
 
 Job description:
 
 
 <ol>
 <li>
 Answer questions about account types and banking products and services, such as money market accounts, exchange rates, loans, and credit cards.
 </li>
 <li>
 Open all types of accounts (current, savings, time deposit, saving certificates).
 </li>
 <li>
 Identify when and where to refer customers to an appropriate area of delivery for specialist sales help or advice.
 </li>
 <li>
 Own and handle customer queries by taking ownership and responding in a timely manner.
 </li>
 <li>
 Handle transactions of large amounts according to his higher authorization limits and longer experience.
 </li>
 <li>
 Negotiate with the clients to open new TDs, CDs, personal loans, and credit cards to increase the bank profitability.
 </li>
 <li>
 Influences customers to buy or retain AAIB products or services by following a prepared script to give product reference information.
 </li>
 <li>
 Achieves sales targets in both liabilities &amp; assets products in addition to bank assurance assigned by the branch manager, participates in branch sales campaigns.
 </li>
 <li>
 Assist customers with replacing lost or stolen credit, prepaid or debit cards.
 </li>
 <li>
 Present funds received from customers to the Teller for deposit and obtain a receipt for customers.
 </li>
 <li>
 Cross-sell AAIB products and services based on customer needs in accordance with the bank&rsquo;sprogram standards.
 </li>
 <li>
 Finish any assigned required tasks and replaces any other Customer relationship Officer when needed.
 </li>
 <li>
 Follow up with potential clients to propose new offers, ask for pending documents, and answer inquiries.
 </li>
 </ol>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, accounting, finance, or any related discipline
 </li>
 <li>
 Good knowledge of the banking industry and products
 </li>
 <li>
 For the Officer: 0 - 2 years of experience
 </li>
 <li>
 For the Senior Officer: 2 &ndash; 4 years of experience performing teller/customer service representative responsibilities or similar capacity.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good command of English &amp; Arabic Language
 </li>
 <li>
 Good solution oriented &amp; client focused.
 </li>
 <li>
 Knowledge of all bank&rsquo;s related products &amp; services
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Keeping up to date with industry and regulatory changes and professional standards.
 </li>
 <li>
 Demonstrated proficiency with Microsoft Office applications
 </li>
 </ul>
</div>

Customer Relationship Officer/Senior Officer

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 
 Overview:
 
 
 
 
 
 
 
 The successful candidate will work at the intersection of credit risk and data science, developing advanced predictive models and data-driven solutions. This role is ideal for candidates with strong data science backgrounds looking to apply their skills in a real-world financial context.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Develop predictive credit risk models for retail and corporate portfolios, leveraging data-driven approaches.
 </li>
 <li>
 Build and enhance IFRS 9/Expected Credit Loss (ECL) models, including estimating Probability of Default (PD) based on customer behaviour and historical performance, and Loss Given Default.
 </li>
 <li>
 Design and implement application and behavioural scorecards using a combination of traditional statistical approaches and modern machine learning methods.
 </li>
 <li>
 Perform in-depth data analysis on large and complex datasets to uncover insights and identify key drivers of customer behaviour and portfolio risk.
 </li>
 <li>
 Develop econometric models to quantify the impact of external factors on credit portfolio performance.
 </li>
 <li>
 Provide guidance, mentorship, and technical support to junior modellers, ensuring adherence to best practices in modelling and documentation.
 </li>
 <li>
 Collaborate with cross-functional teams to support broader business needs.
 </li>
 </ul>
 
 
 
 
 
 
 Candidate Profile:
 
 
 
 
 
 
 <ul>
 <li>
 Strong academic background in Data Science, Statistics, Mathematics, Computer Science, or related fields
 </li>
 <li>
 Proven experience in predictive modelling and advanced analytics.
 </li>
 <li>
 Proficiency in Python, R, and SQL.
 </li>
 <li>
 Knowledge of credit risk or banking is a plus, but not mandatory.
 </li>
 <li>
 Strong problem-solving mindset and ability to work with complex datasets.
 </li>
 <li>
 Ability to work effectively within a team environment, collaborating with diverse stakeholders.
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to non-technical audiences.
 </li>
 </ul>
</div>

Risk Modelling Senior Officer

Paymob

<div>
 Job Overview
 
 We are looking for a
 
 Key Account Manager
 
 to join our growing team at Paymob. In this role, you will be responsible for managing and growing relationships with our strategic and high-value merchants, ensuring their success while maximizing revenue opportunities. The ideal candidate is customer-focused, commercially driven, and experienced in managing large accounts.
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Manage and grow relationships with key and strategic merchants to ensure long-term partnerships.
 </li>
 <li>
 Act as the main point of contact for assigned key accounts and handle all commercial and operational matters.
 </li>
 <li>
 Identify opportunities to increase revenue, upsell, and cross-sell Paymob products and services.
 </li>
 <li>
 Monitor account performance and provide data-driven insights to improve merchant growth.
 </li>
 <li>
 Collaborate with internal teams such as operations, product, finance, and support to resolve issues and enhance merchant experience.
 </li>
 <li>
 Conduct regular business reviews with key clients to align on performance and future opportunities.
 </li>
 <li>
 Ensure high levels of client satisfaction and retention.
 </li>
 <li>
 Track and report account performance, revenue growth, and pipeline opportunities.
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 <ul>
 <li>
 3&ndash;6 years of experience in Account Management, Sales, or Partnerships.
 </li>
 <li>
 Experience working with enterprise or large-scale clients is highly preferred.
 </li>
 <li>
 Strong relationship management and negotiation skills.
 </li>
 <li>
 Excellent communication and stakeholder management abilities.
 </li>
 <li>
 Ability to analyze data and identify growth opportunities.
 </li>
 <li>
 Experience in fintech, payments, banking, or technology industries is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Finance, or a related field.
 
 
 
 </li>
 </ul>
 
 BENEFITS
 
 <ul>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Medical insurance coverage.
 </li>
 <li>
 Career growth opportunities in a fast-growing fintech environment.
 </li>
 <li>
 Exposure to large merchants and strategic partnerships.
 </li>
 <li>
 A collaborative and dynamic team culture.
 
 
 </li>
 </ul>
</div>

Key Account Manager

SSC HR Solutions

<div>
 <ul>
 <li>
 BASIC FUNCTION:
 
 
 </li>
 </ul>
 Represeting the first line of support in relation to banking applications and solutions , responsible to provide the optimum support and guidance to end users acorss all bank's dpertment to optimize usability of information systems and SLA/OLA and increase the percentage of system avilability and stability .
 
 
 <ul>
 <li>
 WORK PERFORMED &amp; MAJOR DUTIES:
 </li>
 <li>
 To assist end users in solving their problems &amp; challenges related to varius banking applications and solutions as agreed SLA
 </li>
 <li>
 To support and conmtripute in supporting bank's clients in relation to self servcies and digital channles
 </li>
 <li>
 Resolve operational applications problems reported by the end user
 </li>
 <li>
 To monitor system avilability and data entigrity and report errors and inconsistencies and do the needfull escalations
 </li>
 <li>
 To provide technical support for all areas of Material business. This includes ( Core banking , digital applications , other banking and buiness appilcations
 </li>
 <li>
 , software support, end user training , assist in preparation of add-hoc reporting and regulatory reporting ....)
 </li>
 <li>
 Perform setup and congiguration related to corporate internet banking and B2B customers
 </li>
 <li>
 Ensures efficient use of applications and business solutions
 </li>
 <li>
 Assist in preparing training programs for end users for banking application and new implemntations
 </li>
 <li>
 Assist employee analyzing &amp; solving their application problems
 </li>
 <li>
 Receive user calls &amp; Request for assistance, and log them in IT Help Disk systems
 </li>
 <li>
 Escalate reported problems to responsible team within IT (Development team, networking, operation ... (
 </li>
 <li>
 Preparing incedent reports for reported problems/occurance and escalate to application support senior manager
 </li>
 <li>
 Reports applications problems and quries to related vendors through vendor help disk systems and follow up obtaiing solutions/system patches
 </li>
 <li>
 Assist in testing and deployemnt applications proplems fixes
 </li>
 <li>
 Monetoring software vendors performance accoring to SLA and support agreemnts and report any breaches or delay in resolutions to application support senior manager
 </li>
 <li>
 WORK CONTACTS:
 </li>
 <li>
 Has a frequent contact with various bank users to resolve reported proplems and occurances
 </li>
 <li>
 Has frequent contacts with external organizations who have electronic data transfer with the Bank (e.g. SWIFT, Master Card, Knet, ministries, etc..), other Banks and vendors
 </li>
 <li>
 Has frequent contacts with vendors and service providers to respolve reported proplems or service outage
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 FREEDOM TO ACT:
 </li>
 <li>
 Suggest solutions to resolve reported problems and improve automated internal controls
 </li>
 <li>
 Reports to IT applications Senior Manager
 </li>
 <li>
 Taking the appropriate immediate procedures to solve end user real time problems
 </li>
 <li>
 MINIMUM REQUIREMENTS (EDUCATION-EXPERIENCE-SKILLS):
 </li>
 <li>
 University Degree in Computer Science, Business, Banking, or equivalent
 </li>
 <li>
 0-2 year experience in related work field
 </li>
 <li>
 Knowledge of banking user and application systems
 </li>
 <li>
 Proficient with usage of standard diagnostic and testing of software tools
 </li>
 <li>
 Excellent English and Arabic communication skills, both verbal and written, and interpersonal skills to work in a multi-disciplinary and multicultural environment
 </li>
 <li>
 The ability to work under stress and beyond office hours to meet projected deadlines and milestones
 </li>
 <li>
 Able to work independently and within a team-spirited environment
 </li>
 </ul>
</div>

Banking Application Support Senior Clerk

<div>
 To ensure the successful completion of the assigned strategic or complex projects in terms of budget, time &amp; scope successfully with customer satisfaction and in accordance with the bank's regulations and compliance policies.
 
 
 <ul>
 <li>
 Handle assigned strategic / complex projects from planning phase to closure phase in order ensure the successful completion of each phase in terms of quality, cost, time and scope.
 </li>
 <li>
 Define resources, deliverables, goals, and milestones to ensure accurate IT resources capacity planning
 </li>
 <li>
 Follow Project management / BRM process for project initiation and participate effectively in the project charter creation with the BRM team
 </li>
 <li>
 Apply set strategies for risks' mitigation and create project risk management plans to ensure having budget that cover the agreed upon risks responses
 </li>
 <li>
 Manage and oversee the project's team and resolve project conflicts to ensure a smooth operating environment and avoid delays in the project timelines
 </li>
 <li>
 Identify and share efficiently in resolving the project technical issues to achieve the project goals within the agreed budget and timeline and up to defined quality standards.
 </li>
 <li>
 Ensure proper issue resolution actions are taken, and relevant escalations are being done whenever required
 </li>
 <li>
 Prepare the status reports to be submitted to stakeholders &amp; ensure the Senior Management awareness of the project progress and recommend solutions for the Managements' checking and approvals
 </li>
 <li>
 Keep track and file the technical and administrative project documentation for the accurate tracking of the project and build the organization's knowledge base through the Projects' lessons learnt
 </li>
 <li>
 Ensure the project goals are aligned with overall organization objectives
 </li>
 <li>
 Manage the relationships with external parties (i.e. Vendors) to ensure healthy relationship between vendors and internal stakeholders is maintained
 </li>
 <li>
 Ensure project governance methodology is properly applied across the project as defined by the PMO
 </li>
 <li>
 Conduct Post implementation reviews for selected projects based on SOPs and analyze the findings and provide recommendations to program manager."
 
 
 </li>
 </ul>
 d within constraints
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 PMP certificate
 </li>
 <li>
 Bachelor's Degree or higher in Engineering, Technology, commerce or related field. Master's degree is an asset
 </li>
 <li>
 Minimum 7 years of Project Management experience
 </li>
 <li>
 Banking experience is an asset
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Fluent English Language
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Strong leadership and decision-making skills
 </li>
 <li>
 Excellent analytical and problem-solving skills
 </li>
 <li>
 Understanding of complex information and requirements
 </li>
 <li>
 Good prioritization skills and be flexible enough to adapt plans
 </li>
 <li>
 Great IT skills combined with a good head for business
 </li>
 <li>
 Strong knowledge in Project Management tools and techniques
 </li>
 <li>
 Ability to work to tight deadlines an
 </li>
 </ul>
</div>

Senior IT Project Manager - Financial Services

EELAF

<div>
 
 EELAF is a fast-growing B2B distribution company specializing in electrical and low voltage solutions, serving a wide network of retailers, resellers, and project partners across Egypt.
 
 
 Our portfolio includes circuit breakers, conductors, and integrated electrical solutions from leading global brands.
 
 
 Role Overview
 
 We are looking for a
 
 Channel Sales Manager
 
 to lead and expand our retail and reseller network.
 
 
 This is not a desk role &mdash; it requires
 
 strong field presence, relationship ownership, and commercial discipline
 
 .
 
 
 You will be responsible for driving revenue growth through
 
 channel partners
 
 , managing pricing structures, and ensuring strong market coverage.
 
 
 Role Overview
 
 We are looking for a
 
 Channel Sales Manager
 
 to lead and expand our retail and reseller network.
 
 
 This is not a desk role &mdash; it requires
 
 strong field presence, relationship ownership, and commercial discipline
 
 .
 
 
 You will be responsible for driving revenue growth through
 
 channel partners
 
 , managing pricing structures, and ensuring strong market coverage.
 
 
 Key Responsibilities
 <ul>
 <li>
 Develop and manage a
 
 nationwide network of retailers and resellers
 
 </li>
 <li>
 Drive sales growth across
 
 circuit breakers, cables, and LV portfolio
 
 </li>
 <li>
 Build strong, long-term relationships with key accounts and distributors
 </li>
 <li>
 Identify new channel opportunities and expand market coverage
 </li>
 <li>
 Monitor sell-in / sell-out performance across partners
 </li>
 <li>
 Enforce pricing strategy, margins, and credit discipline
 </li>
 <li>
 Coordinate with marketing for promotions and demand generation
 </li>
 <li>
 Track competitor activity and market dynamics
 </li>
 <li>
 Lead negotiations and close high-value deals
 
 </li>
 </ul>
 Requirements
 <ul>
 <li>
 5&ndash;10 years of experience in
 
 electrical / low voltage distribution
 
 </li>
 <li>
 Proven track record in managing
 
 retailers &amp; reseller channels
 
 </li>
 <li>
 Strong understanding of
 
 Egyptian electrical market (traders, wholesalers, key areas)
 
 </li>
 <li>
 Experience with products like:
 </li>
 <li>
 Circuit breakers
 </li>
 <li>
 Cables / conductors
 </li>
 <li>
 Wiring devices / panels (preferred)
 </li>
 <li>
 Strong negotiation and relationship management skills
 </li>
 <li>
 Highly disciplined in reporting and pipeline management
 </li>
 <li>
 Willing to spend significant time in the field
 </li>
 </ul>
</div>

Channel Sales Manager – Electrical & Low Voltage

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