operations manager

hr administrator

hr manager

office manager

area manager

reservation manager

Onetouch Facility Management

<ul><li>Supervise the daily operations of the Reservations department, ensuring all inquiries (phone, email, online) are handled promptly, professionally, and accurately.</li><li>Manage group bookings, corporate contracts, and FIT reservations, optimizing room allocation and rates.</li><li>Monitor and manage room inventory across all distribution channels (Hotel website, OTAs, GDS) to ensure parity and maximize yield.</li><li>Train, mentor, and motivate the reservations team, fostering a culture of exceptional service and continuous improvement.</li><li>Handle complex guest requests, complaints, and reservation issues, providing effective solutions to ensure guest satisfaction.</li><li>Prepare daily, weekly, and monthly reservation reports and forecasts for management.</li><li>Work closely with the Revenue Manager and Sales Department to implement pricing strategies and promotional offers.</li><li>Analyze booking trends and market demand to provide insights for rate planning.</li><li>Ensure all reservation data is accurately input into the Property Management System (WinCloud).</li><li>Ensure all team members are aware of and comply with hotel policies, Dubai's cultural sensitivities, and legal requirements.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Reservation Supervisor

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Ensure effective operation of the Reservations department in meeting the business goals of the hotel.</li><li>
Ensure that all Standard Operating Procedures are being adhered to, by training all team member and monitoring their performance. Continue to capture best current practice in new LSOPs.</li><li>
Training of Reservation Department in all aspects or reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and employees.</li><li>
Assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.</li><li>
Responsible to drive maximum revenues of preferred Anantara rate/package products by applying relevant selling strategy.</li><li>
Understand how Sales offices, Group Sales Department and Front office relate to the Reservation Department.</li><li>
Monitor daily arrivals by ensuring all guest requests are carried out and communicated to other relevant departments, all realistic expectations are met, and reservations are honoured.</li><li>
Build and upkeep close working relationship with Groups Sales Department. Ensure booking status reflects the correct Groups status. Regular follow up on pending/tentative/definite Groups.</li><li>
Take personal responsibility for driving Upselling within the property by setting monthly targets per reservation team member in order to achieve target.</li><li>
To continuously review technical problems, work &amp; operational procedures to maintain guest and employee satisfaction.</li><li>
Ensure Booking Status is constantly up to date; no back log of reservations, reservations without guest names, unattended tentative/guaranteed group blocks.</li><li>
Responsible for the administration of the Assistant Reservation Manager, Reservation Supervisor, Reservation Agents.</li><li>
Ensure all team members are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets &amp; promotion, spa and health club, and other services and facilities.</li><li>
Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.</li><li>
Maintain a motivational working environment within the department, and with other colleagues in the hotel.</li><li>
Submit requested reports and information to regional/corporate office in a timely manner.</li><li>
Provide all team members with appropriate coaching and counseling, support and guidance.</li><li>
Understand the dynamics of Regional &amp; Local Market, local Competitors and Events of the destination. In depth understanding of local seasonality and booking patterns.</li><li>
Proactively promote other sister properties of Minor International.</li><li>
Liaise with the Accounting Department for accounting an up to date information related Reservation procedures, reports and operational problems and payments of commission.</li></ul>
#LI-MH1 
Qualifications 
<ul><li>
Minimum 3&ndash;5 years of experience in hotel reservations, with at least 1&ndash;2 years in a supervisory</li><li>
Hotel reservations operations / Luxury background</li><li>
Relevant hospitality certifications or reservations/revenue-related training are an added advantage</li><li>
Proficiency in Opera / Opera Cloud - Strong knowledge of PMS, CRS, channel distribution, and rate structures</li></ul></div>

Assistant Reservations Manager

EXCELLENCE PREMIUM LIMOUSINE SERVICES L.L.C

Job Title: Reservation ExecutiveIndustry: Limousine / Chauffeur ServicesJob Summary:The Reservation Executive is responsible for handling booking requests, coordinating with drivers and operations teams, and ensuring smooth scheduling of limousine services while delivering excellent customer service.Key Responsibilities:<ul><li>Handle reservation inquiries via phone, WhatsApp, email, and online platforms</li><li>Create, modify, and cancel bookings in the reservation system</li><li>Coordinate with operations and drivers to ensure timely service delivery</li><li>Confirm trip details such as pickup location, timing, vehicle type, and special requests</li><li>Monitor trip schedules and resolve booking or allocation issues</li><li>Maintain accurate records of reservations and customer details</li><li>Handle customer complaints and provide quick resolutions</li><li>Ensure compliance with company policies and service standards</li><li>Support billing and invoicing by sharing trip details with accounts/operations team</li></ul>Required Skills &amp; Qualifications:<ul><li>1&ndash;3 years experience in limousine, taxi, or hospitality reservations</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Familiarity with UAE roads and locations</li><li>Basic computer skills (Excel, email, booking software)</li><li>Ability to work under pressure and manage multiple bookings</li><li>Customer-focused attitude and professional conduct</li></ul>Working Conditions:<ul><li>Shift-based duty (morning/night shifts)</li><li>Office-based role with coordination across departments</li></ul>Preferred Candidate:<ul><li>Previous experience in limousine or transport company</li><li>Knowledge of RTA regulations and chauffeur operations</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Reservation Executive

SEVEN SEAS HOTEL LLC 

We are looking for a Reservation Executive with experience using IDS in the hospitality industry. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage room bookings, guest inquiries, and system entries efficiently. Familiarity with IDS Next or similar hotel property management systems is required. Candidates should be customer-focused, organized, and able to work in a fast-paced environment.Key Responsibilities:<ul><li>Handle reservation inquiries via phone, email, and online platforms efficiently and professionally</li><li>Accurately input reservations, changes, and cancellations into the IDS system</li><li>Provide guests with detailed information about room rates, availability, and hotel services</li><li>Work collaboratively with the front desk, sales, and housekeeping teams to ensure smooth operations</li><li>Maintain high level of accuracy in managing bookings and guest records</li><li>Promote special packages, room upgrades, and loyalty programs</li><li>Manage group bookings and liaise with corporate accounts when required</li><li>Maintain up-to-date knowledge of all hotel policies, room categories, rates, and promotions</li></ul>Requirements:<ul><li>Proven experience as a Reservation Executive or in a similar role within the hospitality industry</li><li>Hands-on experience with IDS Next or other hotel reservation/PMS systems</li><li>Excellent communication and interpersonal skills</li><li>Ability to handle high call volumes and multitask effectively</li><li>Strong attention to detail and organizational skills</li><li>Customer-first mindset with problem-solving abilities</li><li>Flexibility to work various shifts, including weekends and holidays</li></ul>Preferred Qualifications:<ul><li>Knowledge of OTA platforms (Booking.com, Expedia, etc.)</li><li>Experience handling group reservations and corporate bookings</li></ul>Job Type: Full-time

Tasleeh Facility Management

Role OverviewThe Marketing &amp; Reservation Executive is responsible for managing guest reservations, ensuring high occupancy rates, and implementing effective marketing strategies to promote holiday homes. This role requires strong communication, organizational, and digital marketing skills to deliver excellent customer service and maximize revenue.Key ResponsibilitiesReservation Management<ul><li>Handle all incoming booking requests from Airbnb, Booking.com, Expedia, and direct channels.</li><li>Respond promptly to guest inquiries with correct pricing and availability.</li><li>Confirm reservations, issue booking confirmations, and manage cancellations/modifications.</li><li>Maintain accurate records of reservations in the channel manager (e.g., HostAway).</li><li>Coordinate with housekeeping and operations teams to ensure apartments are ready for check-in.</li><li>Provide excellent customer service before, during, and after guest stays to secure positive reviews.</li></ul>Marketing &amp; Promotion<ul><li>Develop and implement digital marketing campaigns to increase visibility of listings.</li><li>Optimize online listings with professional photos, engaging descriptions, and competitive pricing.</li><li>Manage company social media accounts (Instagram, TikTok, Facebook) to grow followers and engagement.</li><li>Collaborate with influencers, bloggers, and travel agencies to increase exposure.</li><li>Monitor competitors&rsquo; pricing and develop attractive promotions or seasonal packages.</li><li>Work on SEO and Google ranking strategies for the company website.</li></ul>Guest Relations<ul><li>Act as the main point of contact for guests, providing timely responses and solutions.</li><li>Address complaints or issues promptly to maintain high review scores.</li><li>Implement strategies (welcome gifts, loyalty offers) to encourage repeat bookings.</li></ul>Reporting &amp; Coordination<ul><li>Prepare daily and monthly reports on reservations, occupancy, and revenue.</li><li>Work closely with management to achieve business development targets.</li><li>Provide feedback and ideas to improve guest experience and marketing performance.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Tourism, Hospitality, or related field (preferred).</li><li>Minimum 1&ndash;2 years&rsquo; experience in holiday homes, hospitality, or reservations.</li><li>Strong understanding of OTA platforms (Airbnb, Booking.com, Expedia).</li><li>Experience with channel managers/PMS systems (e.g., HostAway, Guesty).</li><li>Knowledge of digital marketing, social media, and content creation.</li><li>Excellent communication skills in English (Arabic or French is a plus).</li><li>Strong organizational and problem-solving skills.</li><li>Ability to work under pressure with attention to detail.</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthLanguage:<ul><li>engilsh (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Marketing Specialist

OceanAir Travels

The Hostess is the first point of contact for guests and plays a vital role in creating a warm, welcoming, and memorable dining experience. She is responsible for greeting guests, managing reservations and seating arrangements, and coordinating with the service team to ensure smooth front-of-house operations while maintaining the restaurant&rsquo;s quality and service standards.Job Responsibilities:<ul><li>Greet guests warmly upon arrival and thank them upon departure.</li><li>Manage guest seating in line with reservation lists and table availability.</li><li>Escort guests to their tables and present menus professionally.</li><li>Handle guest inquiries, wait times, and special requests courteously.</li><li>Manage reservations through the system or reservation book.</li><li>Coordinate closely with floor supervisors, wait staff, and kitchen team to ensure smooth service flow.</li><li>Monitor table turnover and update wait times accurately.</li><li>Maintain high standards of grooming, etiquette, and professional appearance at all times.</li><li>Ensure guest seating areas are clean, organized, and presentable.</li><li>Support the Assistant Quality Manager in maintaining service and hospitality standards.</li><li>Assist in handling guest feedback or complaints and escalate when necessary.</li><li>Support front-of-house operations during peak hours and special events.</li><li>Assist with daily opening and closing duties of the reception area.</li><li>Follow company SOPs, hygiene, and safety standards.</li></ul>Qualifications &amp; Requirements<ul><li>Previous experience as a Hostess or in a similar customer-facing role (hospitality preferred).</li><li>Strong communication and interpersonal skills.</li><li>Presentable appearance with a friendly and professional attitude.</li><li>Ability to handle busy service periods calmly and efficiently.</li><li>Basic knowledge of reservation systems is an advantage.</li><li>Fluency in English (Arabic or other languages is a plus).</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li><li>Can you start immediately?</li><li>What languages do you speak?</li><li>How much is your expected salary?</li></ul>

Restaurant Hostess

PULLMAN

<div>Company Description 
Bienvenue &agrave; Couqley!
Amidst the clinking of glasses, friends&rsquo; laughter, and France&rsquo;s glorious flavors, forge cherished memories at this delightful brasserie located in vibrant Downtown Dubai. Offering a premium-casual dining experience with cherished companions. With seating on the year-round al fresco terrace and interiors designed by artist Ana D&rsquo;Castro, among the lively chatter of fellow connoisseurs, Couqley is the perfect venue for a romantic dinner or casual meal with friends.
This award winning Brasserie offers a personalized, friendly service and a selection of authentic culinary creations, to create an unforgettable culinary experience for our guests. 
Job Description 
Reporting to Restaurant General Manager, Assistant Restaurant Reservations Manager oversees the reservations process, ensures smooth guest booking experiences, and drives revenue through proactive sales strategies. This role combines operational excellence with a strong commercial mindset to maximize occupancy and guest satisfaction.
What you will do:<ul><li>
Oversee daily operations of the reservations desk.</li><li>
Maintain and update reservation systems accurately.</li><li>
Monitor table occupancy and optimize seating to maximize revenue.</li><li>
Identify upselling opportunities (special menus, wine pairings, private dining).</li><li>
Promote seasonal offers, events, and loyalty programs during the booking process</li><li>
Provide prompt, courteous responses to guest inquiries.</li><li>
Communicate reservation details to staff to ensure smooth service.</li><li>
Train and supervise hostess team.</li><li>
Prepare reports on reservation trends and sales conversions.</li><li>
Analyse booking data to identify opportunities for improvement.</li><li>
Respond to guest inquiries and reviews on platforms like Instagram, Facebook, and TripAdvisor.</li><li>
Monitor online reservations and integrate digital campaigns with booking systems.</li><li>
Use social media insights to identify guest preferences and trends.</li></ul> 

Qualifications 
<ul><li>
Service focused personality is essential</li><li>
Previous experience in a similar role for a busy venue in UAE is highly desired.</li><li>
Strong interpersonal and communication skills with a passion for service</li><li>
Previous experience on Applications i.e. Eat App or Seven Rooms is an advantage.</li><li>
Should have exposure to Social Media Platforms.</li></ul> 

Additional Information 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Assistant Restaurant Reservations Manager - Couqley French Brasserie

Explore 2028+ Reservation manager in Dubai this December. Find roles across top companies and apply now to boost your career.

2028 reservation manager jobs IN Dubai

Reservation Supervisor

Assistant Reservations Manager

Reservation Executive

Reservation Executive

Marketing Specialist

Restaurant Hostess

Assistant Restaurant Reservations Manager - Couqley French Brasserie