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Church's Texas Chicken

<div>Church&rsquo;s Texas Chicken
Employee Job Description
Job Title: Senior Manager, IT Programs and Projects
Reports To : SVP of Technology
Department: Technology and Digital Platforms
Location: Atlanta &ndash; RSC
Revised: April 2026
Job Summary: Responsible for the hands-on management and delivery of technology programs and projects across Church&rsquo;s Texas Chicken&rsquo;s restaurant operations, infrastructure, and enterprise back-office portfolios, while also establishing and maintaining the project management standards, governance frameworks, and portfolio visibility practices that define how the technology organization plans, tracks, and reports on its work. This is first and foremost a delivery role &mdash; the Senior Manager is expected to be in the room, driving execution, removing obstacles, and holding teams and vendors accountable to dates and deliverables, while also elevating the overall project management capability and discipline of the IT organization.
Key Duties/Responsibilities:
<ul><li>Directly manage the delivery of selected high-priority technology programs and projects spanning restaurant operations technology, IT infrastructure, and enterprise back-office systems, serving as the primary accountable owner for scope, schedule, budget, and stakeholder satisfaction.
</li><li>Apply waterfall, agile, or hybrid delivery methodologies as appropriate to the nature and context of each project, demonstrating fluency in both approaches and the judgment to select and adapt the right framework for each engagement.
</li><li>Lead project initiation activities including charter development, scope definition, stakeholder alignment, resource planning, risk identification, and establishment of governance and communication cadences.
</li><li>Maintain rigorous project tracking at the work package and task level using portfolio management tools such as Monday.com or Smartsheet, ensuring that project data is current, accurate, and actionable.
</li><li>Facilitate effective project meetings, sprint reviews, steering sessions, and working groups, driving structured agendas, clear decisions, and accountable action items that maintain project momentum.
</li><li>Manage project budgets, forecast expenditures, and report on financial performance against approved project budgets throughout the delivery lifecycle.
</li><li>Establish and lead cadence-driven project and portfolio status update processes, developing and delivering appropriate reporting for each stakeholder group.
</li><li>Serve as the organization&rsquo;s go-to resource for troubled project recovery, applying a proven set of diagnostic and turnaround methods to rapidly assess root causes, stabilize delivery, and restore stakeholder confidence in at-risk or off-track initiatives.
</li><li>Conduct structured project health assessments on struggling programs, identifying scope creep, dependency failures, resource gaps, decision bottlenecks, and stakeholder misalignment as root causes and developing targeted recovery plans.
</li><li>Lead difficult project conversations with appropriate candor and professionalism, delivering honest assessments of project status and recovery requirements to leadership and business stakeholders without diminishing credibility or team morale.
</li><li>Implement recovery governance structures including accelerated reporting cadences, escalation protocols, scope triage processes, and focused workstream management that re-establish control and predictability on challenged projects.
</li><li>Build lessons learned frameworks that capture recovery insights and translate them into improved project initiation and risk management practices across the portfolio going forward.
</li><li>Develop and manage a portfolio-level view of all active technology projects across restaurant operations, infrastructure, and enterprise back office domains.
</li><li>Define and support project intake and prioritization processes that ensure new technology initiatives are properly scoped and resourced before work begins.
</li><li>Establish consistent project reporting standards including status report formats, RAG assessment criteria, milestone tracking conventions, and escalation thresholds that apply across all project teams.
</li><li>Champion the adoption and effective use of portfolio and project management tooling across the technology organization, serving as the primary owner of platforms such as Monay.com or Smartsheet.
</li><li>Develop and deliver project and portfolio status presentations for audiences ranging from senior technology leadership to operational field teams and in-store restaurant staff, translating complex project data into clear, relevant narratives for each audience.
</li><li>Build strong working relationships with cross-functional business partners.
</li><li>Engage with Franchise partners and field leadership on projects that affect restaurant operations, managing expectations, communicating change impacts, and ensuring that technology delivery timelines align with operational realities.
</li><li>Navigate difficult stakeholder conversations &mdash; including scope disputes, missed commitments, vendor performance gaps, and resource conflicts &mdash; with directness, professionalism, and a consistent focus on outcomes.
</li><li>Manage technology delivery vendors and implementation partners engaged on assigned programs and projects, holding them accountable to scope commitments, delivery milestones, and quality standards through structured performance oversight.
</li><li>Establish vendor accountability frameworks for project engagements including milestone-linked deliverable tracking, escalation protocols, and regular performance checkpoints that keep vendors aligned and delivery on track.
</li><li>Identify vendor performance risks early and escalate proactively
</li><li>Lead, develop, and mentor project management team members as applicable, setting clear performance expectations, providing regular coaching and feedback, and building individual capability in delivery methodology, stakeholder management, and tooling proficiency.
</li><li>Build team capability through structured development, cross-training across project types and methodologies, and exposure to enterprise stakeholder environments.
</li><li>Drive organizational adoption of new technologies and process changes introduced through IT programs, developing change management plans.
</li><li>Facilitate results-driven working sessions, cross-functional workshops, and alignment forums that move decision-making forward, resolve competing priorities, and build shared ownership of project outcomes across business and technology stakeholders.
</li><li>Champion a culture of delivery accountability, transparent communication, and continuous improvement across the IT project management function and the broader technology organization.
</li></ul>Position Requirements (Education, Qualifications, Experience):
<ul><li>Bachelor&rsquo;s degree in information technology, Business, Hospitality Management, or a related field (or equivalent experience).
</li><li>5&ndash;7 years of combined restaurant business and technology experience, with a demonstrated understanding of restaurant operations, QSR workflows, and the technology systems that support them.
</li><li>Proven track record of directly managing complex technology programs and projects from initiation through closure, with demonstrated success delivering against scope, schedule, and budget commitments.
</li><li>Demonstrated experience in both waterfall and agile project delivery methodologies, with the judgment to select and adapt the appropriate approach for each project context.
</li><li>Proven methods and track record for diagnosing, stabilizing, and turning around troubled or off-track technology projects, with specific examples of recovery outcomes.
</li><li>Strong experience building and managing portfolio-level visibility across multiple concurrent projects using tools such as Monday.com, Smartsheet, or equivalent platforms.
</li><li>Demonstrated ability to develop and deliver level-appropriate project and portfolio status presentations for audiences ranging from senior leadership to operational field teams.
</li><li>Experience managing technology delivery vendors and implementation partners, including milestone tracking, performance accountability, and contract oversight.
</li><li>Strong stakeholder management and political awareness, with a proven ability to build credibility and productive relationships across business, technology, franchise, and vendor audiences.
</li><li>Experience in or significant exposure to front of house or back of house restaurant operations is a strong plus.
</li><li>PMP certification or equivalent project management credential preferred. Agile/Scrum certification (CSM, SAFe, or equivalent) also preferred.
</li></ul>Competencies:
<ul><li>Critical Thinking &ndash; Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
</li><li>Influencing Others &ndash; Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
</li><li>Initiative &ndash; Acts proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a &ldquo;can-do&rdquo; attitude.
</li><li>Innovative and Creative &ndash; Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
</li><li>Managing Execution &ndash; Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
</li><li>Negotiating &ndash; Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others&rsquo; views and empathizes.
</li><li>Relationship Management &ndash; Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
</li></ul>Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Travel: Up to 10%
1. If you&rsquo;re hungry for a career that&rsquo;s fun, fast-paced and loaded with opportunity, then you&rsquo;ve come to the right place. At Church's&reg;, we&rsquo;re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples&rsquo; lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church&rsquo;s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.</div>

Senior Manager, IT Programs and Projects

<div>Churchs Texas Chicken
 
Employee Job Description 
 
Job Title: Design Manager
 
Reports To: Director, Design
 
Department: Development
 
Location: Remote
 
Revised: May 2026
Job Summary:
The Design Manager will collaborate with the Director Design in the development, preparation, execution, and review of a variety of building design projects supporting our franchised and company restaurants globally (domestic and international markets) with a focus on maintaining the integrity of our brand standards pertaining to our new building restaurant/reimaged restaurant designs.
This role requires knowledge of drafting, architecture, or interior design, experience with AutoCAD software, basic Photoshop skills, robust attention to detail, critical design thinking, strong organization/project management skills, ability to communicate clearly and a collaborative work style. 
 
Key Duties/Responsibilities:
<ul><li>Create floorplans, conceptual design packages (including equipment layout and schedule) and site plans for our new restaurant design in AutoCAD for our franchisees and vendors for the US and/or international markets.
</li><li>Provide guidance and direction to franchisees&rsquo; architectural consultants to ensure adherence to Church&rsquo;s design specifications. Manage and track design projects, keep weekly touchpoints with franchisees, their architects and GC&rsquo;s.
</li><li>Review and approve franchisee submitted site-adapted plans to determine adherence to company design standards and assist with rendering reviews for domestic and international.
</li><li>Support the US reimage initiative by collaborating with Remodel Team and assisting franchisees with design solutions.
</li><li>Support the international new store and reimage initiative.
</li><li>Produce design studies using hand drawings, Adobe Photoshop or other graphic software as requested during design conceptualization.
</li><li>Manage brand&rsquo;s trade dress and imaging elements, custom d&eacute;cor pieces, and exterior signage. Coordinate changes with consultants and vendors, especially equipment, signage, and furniture/decor vendors. Manage material sample inventory and as needed create and distribute finished samples to franchisees.
</li><li>Maintain prototype drawings, design standards, tools and references and design reference documents. Implement changes in design documents due to equipment or materials being discontinued or replaced.
</li><li>Update Church&rsquo;s database with relevant photos, design reviews, design documents, floorplans, site plans, etc. as design projects are completed.
</li><li>Edit and provide quality photos for presentations as requested.
</li><li>Special Projects. Work on one-off projects such as researching new design trends, materials and methods or other duties, as assigned.
</li></ul>Position Requirements (Education, Qualifications, Experience):
<ul><li>Bachelor&rsquo;s degree in architecture, or interior design preferred or equivalent experience.
</li><li>Minimum 5 years of experience in restaurant design preferred. Experience with QSR design is desirable.
</li><li>Fundamental understanding of overall construction process and how interior and exterior elements are built including but not limited to, structure, roof, fascia, framing, millwork, seating, lighting, ceiling elements, entries, restrooms, signage, ADA etc.
</li><li>Demonstrates an understanding of the design process in the context of the entire business proposition &ndash; marketing and consumer insights; operational efficiency; construction cost reduction or containment; code compliance; equipment design; furniture design; menu offerings; facilities management.
</li><li>Proficient in AutoCAD, Photoshop, and Bluebeam or Acrobat Pro. Has facility with e-mail, MS Excel, MS Word, MS Power Point MS Teams and OneDrive.
</li><li>Fluent in metric with minimum 1-year practical experience using the metric system is a plus.
</li><li>High level of organization and strong project management skills
</li><li>Able to handle multiple projects, with changing criteria simultaneously.
</li><li>Superior written and oral communication skills
</li><li>Able to capture/present design ideas using graphic software (Adobe Photoshop or other) and hand drawing. 
</li></ul> 
Competencies:
 
&bull; People Leadership &ndash; Provides guidance and direction to team members and sets expectations and accountability for performance standards. Serves as a role model for staff and other team members to create a respectful, productive work environment. Serves as one of the main drivers of the company's mission, values, and culture and advocates for the employees and business.
 
&bull; Critical Thinking &ndash; Defines and resolves a situation or problem by analyzing issues, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and reasoning to drive the business forward.
 
&bull; Influencing Others &ndash; Convinces and persuades others in positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
 
&bull; Initiative &ndash; Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a &quot;can-do&quot; attitude.
 
&bull; Innovative and Creative &ndash; Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices and generates new ideas to create novel solutions to problems.
 
&bull; Managing Execution &ndash; Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
 
&bull; Negotiating &ndash; Presents issues or ideas clearly and effectively; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
 
&bull; Relationship Management &ndash; Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Travel:
 
15 % moderate travel is required, site visits, trade shows, product testing etc.
1. If you&rsquo;re hungry for a career that&rsquo;s fun, fast-paced and loaded with opportunity, then you&rsquo;ve come to the right place. At Church's&reg;, we&rsquo;re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples&rsquo; lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church&rsquo;s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.</div>

Design Manager

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Restaurant Host , you&rsquo;re not just greeting and escorting guests in one of our dining outlets &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
</li><li>Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
</li><li>Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
</li><li>Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Host (Part-Time) - Signia by Hilton Atlanta

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Senior Manager, IT Programs and Projects

Design Manager

Host (Part-Time) - Signia by Hilton Atlanta