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retail store manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
 </li>
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 Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
 </li>
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 Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
 </li>
 <li>
 Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
 </li>
 <li>
 Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
 </li>
 <li>
 Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
 </li>
 <li>
 Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
 </li>
 <li>
 Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High School Certificate
 </li>
 <li>
 Qualification In Retail Related Field Is An Added Advantage
 </li>
 <li>
 Minimum 4-5 Years&rsquo; Industry Experience
 </li>
 <li>
 Excellent To Fluent English
 </li>
 <li>
 Must Be A Team Player
 </li>
 <li>
 Excellent Communication Skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Store Manager

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 As a Store Manager for Guess in Doha Festival City Mall, you will be responsible for driving the store business. You will work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes. Your responsibilities will include the following:
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
 </li>
 <li>
 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
 </li>
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 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
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 Leverage all type of point of sales online and offline.
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 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions.
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 Identify, recruit, develop and retain strong talents.
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
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 Ensure performance improvement plans are discussed and documented in a transparent manner.
 </li>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
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 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
 </li>
 <li>
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of me and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 You are an Arabic speaker.
 </li>
 <li>
 You have a proven experience in store or retail management (luxury or premium retail is a plus), as well as stock analysis.
 </li>
 <li>
 You are self-motivated and have the ability to drive results and people development.
 </li>
 <li>
 Your possess strong leadership skills.
 </li>
 <li>
 You possess a commercial acumen with a customer-first mindset.
 </li>
 <li>
 You have a solid understanding of reading and acting on store data/metrics.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Manager - Guess, Doha Festival City

Grams Restrand

We&rsquo;re Hiring! Retail Operation Executive Location: QatarAre you a retail superstar with a passion for driving sales and leading winning teams? We want YOU to join our growing retail brand!What You&rsquo;ll Do:<ul><li>Boost B2B &amp; B2C sales and hit profitability targets</li><li>Manage inventory, stock, and warehouses like a pro</li><li>Lead, train, and inspire our retail teams</li><li>Ensure store operations &amp; promotions run smoothly</li></ul>You Should Have:<ul><li>5+ years in retail operations</li><li>3+ years in a managerial role</li><li>Experience in Kids Retail, Supermarkets, or Hypermarkets</li><li>Bachelor&rsquo;s degree is a plus</li></ul>If you are interested, kindly send you CV through WhatsApp 974 60003723 or email us on recruitment@hj-holding.com.Job Type: Full-timePay: Up to QAR1.00 per month

Retail Operation Executive

HJH Holding

Senior Storekeeper<ul><li>Relevant experience of 7-10 years in the same role.</li><li>Logical thinking capacity and the ability to do precise mathematical calculations are essential.</li><li>Outstanding verbal and written communication abilities.</li><li>Excellent problem-solving skills, able to identify issues quickly and come up with solutions accordingly.</li><li>Ability to multi-task; and deadline driven.</li><li>Must have a valid Driving License.</li><li>Transferable visa (with NOC); and can join immediately.</li></ul>Job Description:&middot; Issue delivery notes (DN) for the outgoing products for showroom client/project.&middot; Issue gate pass (GP) for the outgoing finished products for showroom client/project.&middot; Prepare MIN on Issued MDF/MFC panel &amp; materials used for cutting and preparation on fabrication.&middot; Supervise on receiving &amp; unloading of deliveries from local and foreign suppliers on 3 store location.&middot; Check physical quantities and qualities of delivered/supplied goods.&middot; Prepare good, received note (GNR) for the received materials.&middot; Encoding in excel sheet all the production request and details into Master list.&middot; Filing of production request and quotation drawings for future reference.&middot; Prepare MIS on MDF, Corian, Granite and material issued to production on daily basis.&middot; Monitor the fast-moving materials inside and outside the store for reordering level.&middot; Prepares purchase request based on the stock level for foreign and local supplied materials.&middot; Sending stock report on imported materials to the Sales Team, Designers &amp; Draftsman.&middot; Sending a monthly report on slow moving &amp; non-moving materials.&middot; Conduct a physical stock on major raw materials quarterly and year end.&middot; Sending reconciled report to Accounts Dept. based on the physical stock counts.&middot; Overlook the store assistants and assign daily tasks.Job Types: Full-time, PermanentPay: QAR2,000.00 - QAR3,000.00 per month

SENIOR STOREKEEPER

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Explore 1022+ Retail store manager in Doha this November. Find roles across top companies and apply now to boost your career.

1022 retail store manager jobs IN Doha

Store Manager

Store Manager - Guess, Doha Festival City

Retail Operation Executive

Retail Operation Executive

SENIOR STOREKEEPER

Store Manager

Sales Associate