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Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Deputy Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Deputy Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
 
 
 
</div>

Deputy Store Manager

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 .
 
 JOB TIT
 
 
 
 
 
 
 LE
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operati
 
 
 
 
 
 
 ons
 
 ROLE PROF
 
 
 
 
 
 <ul>
 <li>
 ILE:
 
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Cust
 </li>
 <li>
 omer.Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interact
 </li>
 <li>
 ions.Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in
 </li>
 <li>
 Mind.Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross
 </li>
 <li>
 Sell.Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenish
 </li>
 <li>
 ment.Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock
 </li>
 <li>
 Loss.Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat C
 </li>
 <li>
 ustomRecommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Ins
 </li>
 </ul>
 
 
 
 
 
 tore.
 
 REQUIRE
 
 
 
 
 
 <ul>
 <li>
 MENTS:
 
 High School Cert
 </li>
 <li>
 ificate1-2 Years Industry Exp
 </li>
 <li>
 erienceGood Communication
 </li>
 <li>
 SkillsExcellent Customer
 </li>
 </ul>
 
 
 
 
 
 Service
 
 WHAT
 
 
 
 
 
 <ul>
 <li>
 WE OFFER
 
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.
 </li>
 <li>
 Join us!Work in a friendly environment, where everyone shares positive vibes and excited about ou
 </li>
 <li>
 r future.Work with over 50,000 diverse and talented colleagues, all guided by our Leadersh
 </li>
 </ul>
 
 
 
 ip Model.
</div>

Senior Sales

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Department Manager | MAF LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Department Manager will be responsible for delivering excellent customer service by leading the team, monitoring and managing department operations,monitoring merchandising and stock contract with the aim of achieving and exceeding sales targets at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure store standards are maintained including but not limited to cleanliness, tidiness and replenishment.
 </li>
 <li>
 Analyze daily, weekly and monthly sales data in order to maximize sales
 </li>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor
 </li>
 <li>
 Ensure all customer complaints are resolved in a professional and timely manner, escalating to management where necessary
 </li>
 <li>
 Ensure stock availability on the shop floor and arranging replenishment where required
 </li>
 <li>
 Liaise with the management team ensuring all team members receive regular training relevant to the brand, Company and role.
 </li>
 <li>
 Maintain a positive working culture amongst colleagues and management.
 </li>
 <li>
 Oversee the cashing up process at the beginning and end of the business day, supporting with task including, but not limited to counting money, separating charge slips, vouchers, balancing cash drawers, and making deposits.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 3-4 years&rsquo; experience in furniture Retail industry.
 </li>
 <li>
 Proactively promotes collaboration with other teams across departments.
 </li>
 <li>
 Ensures established team targets are understood and met.
 </li>
 <li>
 Actively lead discussions of new ideas.
 </li>
 <li>
 Solicits customer feedback and ensures customer expectations are exceeded.
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
 
</div>

Department Store Manager

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 

About us: 
 
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion. 
 
About the Role: 
 
The In-store Success team at Tabby manages the performance of Tabby&rsquo;s +30k in-store partners, ensuring existing partners are performing up to their maximum potential as well as adding new partners to the network.</div><div></div><div> 
You will focus on ensuring that our current network of merchants is performing well and will be implementing current and new strategies to ensure a healthy sustainable growth for the merchants. This role will be an operations role within the team.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Develop a thorough understanding of Tabby products and services</li>
<li>Guide partners on Tabby products and services/features</li>
<li>Manage in-store vertical's health, metrics and performance end-to-end</li>
<li>Ensure Tabby collaterals are available, deployed and visible</li>
<li>Monitor store performance</li>
<li>Develop weekly/daily training strategies for new stores</li>
<li>Connecting merchants with internal teams</li>
<li>Drive day-to-day engagement with merchants and manage their regular business reviews and meetings</li>
<li>Ability to generate leads through knocking on doors</li>
<li>Do regular sanity checks on the store and deliver the needed products/training</li>
<li>Enhance the onboarding process for new stores/key accounts</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge and Expertise</h3> 
<ul>
<li>
A good communicator (both verbal and written) and demonstrate the ability to present and influence key stakeholders at all levels of an organization, including executive and C-level</li>
<li>Have a minimum of 1-2 years of work experience in in-person sales and offline retail partner acquisition, preferably with meaningful exposure when working with a mix of SME and enterprise clients.</li>
<li>Prior knowledge and/or exposure to financial/payment products is preferred.</li>
<li>Great with people and comfortable working across different people groups</li>
<li>Quick on your feet and able to customize solutions for each of our partners depending on their circumstances</li>
<li>Structured in your thinking, organized in your planning with the ability to execute and adjust your plan accordingly</li>
<li>Flexible in your approach and able to switch priorities and shift plans according to different circumstances</li>
<li>Able to work closely with x-functional teams internally: marketing, product, business, operations, etc</li>
<li>A people person who isn&rsquo;t afraid to be a leader, coach and/or advisor to different partner teams</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3> 
<ul>
<li>
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li>
<li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Health Insurance.</li>
<li>Fuel reimbursement</li>
<li>Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

In-store Success Executive (In-store Retention Executive)

<div>
 
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
 
</div>

Sales Specialist

Fendi

<div>
 
 Position
 
 
 
 The Department Manager works close to the Store Manager to support the Store's organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.
 
 
 
 Job Responsibilities
 
 
 
 
 Main Responsibilities
 
 
 
 
 Category Sales Management and Business Development
 
 
 
 <ul>
 <li>
 Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
 </li>
 <li>
 Monitor and achieve category department performance with relevant KPIs;
 </li>
 <li>
 Analyse the category business, propose and implement action plans to improve results;
 </li>
 <li>
 Set category performance target for the team and individual with the Store Manager;
 </li>
 <li>
 Be sensitive to competitors' trading activities and give feedback to Store Manager.
 
 
 </li>
 </ul>
 
 Client Management
 
 
 
 <ul>
 <li>
 Leverage all clienteling tools to achieve Department and Store business goals;
 </li>
 <li>
 Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities;
 </li>
 <li>
 Manage customer service quality, to meet customer expectations by offering excellent customer service standards;
 </li>
 <li>
 Improve Mystery Shopper Results with action plans;
 </li>
 <li>
 Implement appropriate CRM tools and develop loyal customer of particular product category;
 </li>
 <li>
 Act as brand category ambassador to educate VIP and new Clients;
 </li>
 <li>
 Participate into ad-hoc Clientele projects.
 
 
 </li>
 </ul>
 
 Operations and Visual Merchandising
 
 
 
 <ul>
 <li>
 Ensure that merchandize is properly managed, displayed, stored and maintained by team;
 </li>
 <li>
 Maintain inventory accuracy and shrink rates within company standards;
 </li>
 <li>
 Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
 </li>
 <li>
 Maintain the Visual Merchandising consistent with Company standards;
 </li>
 <li>
 Align periodically visual merchandising and sales performance;
 </li>
 <li>
 Make the best out of the display and proximity storage
 
 
 </li>
 </ul>
 
 Team Management and Development
 
 
 
 <ul>
 <li>
 Discuss individual performance every month and coach team members
 </li>
 <li>
 Motivate the team so that they perform at their highest level to meet their individual and store objectives
 </li>
 <li>
 Organize the team in an efficient manner according to business needs and delegate responsibility
 </li>
 <li>
 Translate strategic and business goals into concrete and individual actions and objectives
 </li>
 <li>
 Conduct category training to the team
 </li>
 <li>
 Execute the in-store training routine set by the Store Manager
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 
 Profile
 
 
 
 <ul>
 <li>
 5 years' experience in a Supervisor role in Fashion/Luxury Sales with exposure to the relevant category
 </li>
 <li>
 Bachelor's Degree or equivalent is preferred
 </li>
 <li>
 English fluent
 </li>
 <li>
 Manages his/ her image standards on a high level
 </li>
 <li>
 Strong selling and communication skills are necessary
 </li>
 <li>
 Excellent relationships skills, self-reliant, approachable and patient
 </li>
 <li>
 Confidence, organizational skills, professionalism
 </li>
 <li>
 Client focus with great business acumen
 </li>
 <li>
 Administration and financial skills
 </li>
 <li>
 Computer skills and Retail management system knowledge
 </li>
 <li>
 Goal oriented approach, multitasking
 </li>
 <li>
 Strong knowledge and/or interest for fashion/luxury industry.
 </li>
 </ul>
</div>

Department Manager

Explore 241+ Retail store manager in Jeddah this October. Find roles across top companies and apply now to boost your career.

241 retail store manager jobs IN Jeddah

Deputy Store Manager

Senior Sales

Department Store Manager

Department Store Manager

In-store Success Executive (In-store Retention Executive)

Sales Specialist

Department Manager