clinical research coordinator Jobs in Indianapolis

clinical research coordinator

care liaison manager - rn required Jobs in Indianapolis

care liaison manager - rn required

care manager for marion Jobs in Indianapolis

care manager for marion

case manager

case manager and outreach liaison Jobs in Indianapolis

case manager and outreach liaison

rn case manager

TruHealth

<div><p>The <b>RN Case Manager </b>is primarily responsible for the daily management and support of the Case Management strategies for care coordination for a group of members who are associated with a Medicare Advantage plan. Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims. Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.</p>
<div>
<p>This position requires an individual who is a self-starter and team player, has the ability to manage multiple priorities, work with minimal supervision on assigned projects and activities, and demonstrates excellent communication and presentation skills. This individual must be able to adapt quickly to change and be able to collaborate with multiple teams</p>
<p><b>
Here are a few of our benefits:</b></p>
<ul>
<li>Annual performance wage increases</li>
<li>401k retirement plan with a company match</li>
<li>Medical, dental and vision insurance</li>
<li>$50,000 basic life insurance &ndash; paid by the company</li>
<li>Paid time off</li>
<li>UKG Wallet &ndash; access your pay faster!</li>
<li>Holiday pay</li>
<li>Telehealth through 98point6 &ndash; free to all employees</li>
<li>Continuing Education opportunities</li>
<li>Career Advancement Opportunities</li>
</ul>
<p><b>Qualifications/Requirements:</b></p>
<ul>
<li>Minimum of 2 years of experience in clinical nursing or rehabilitation for the geriatric population.</li>
<li>2-years managed care experience required.</li>
<li>Minimum of 3-5 years&rsquo; experience doing case management in a managed care environment preferably with a managed care organization or like facility, Preferred.</li>
</ul>
<p><b>Essential Functions:</b></p>
<ul>
<li>Complete Health Risk Assessments for members as assigned.</li>
<li>Initiate, update and/or revise care plans as needed.</li>
<li>Maintain a case load of patient as assigned.</li>
<li>Evaluates, coordinates, and plans patient care in collaboration with an interdisciplinary health team; reassesses and revises plans of care in collaboration with other members of the health care team.</li>
<li>Provides patient/family education based on identified learning needs utilizing available teaching resources</li>
<li>Provides education based on identified learning needs utilizing available teaching resources to members of the Home/Facility staff as needed.</li>
<li>Coordinates outpatient discharge planning based on patient needs, clinical circumstances and benefit coverage.</li>
<li>Participates in all Managed Care related audits; generates, maintains and tracks periodic and annual reports/documents via MS Office program, e-mails to support Care Coordination program.</li>
<li>Performs improvement projects involving development of monitoring/collection tools, review of medical records, data entry, analysis, and preparation of audit findings and reports.</li>
<li>Participates in patient care conferences, committee meetings, staff development and educational programs to increase or maintain professional competency.</li>
<li>Correctly applies medical management criteria.</li>
<li>Researches clinical questions from employers, members and payers as required.</li>
<li>Educate members on health access options.</li>
<li>Responds, manages, and resolves day-to-day problems presented in care coordination and communicates effectively with the Facility/Home.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Education:</b></p>
<ul>
<li>Graduate of an accredited RN program.</li>
<li>Bachelor&rsquo;s Degree preferred.</li>
</ul>
<p><b>Licensure/Certifications:</b></p>
<ul>
<li>Current license to practice as a register nurse in assigned state.</li>
<li>Current CCM license, Preferred</li>
<li>CPR for Healthcare Professionals certification.</li>
<li>Current valid driver&rsquo;s license.</li>
<li>Current motor vehicle insurance.</li></ul></div></div><p></p>

RN Case Manager

Anew Care

<div><p><b>Anew Home Health LPN</b></p>
<p>
Full-time and PRN hours available! This position will serve Hendricks County (Brownsburg, Avon, Danville).</p>
<p>
Candidate must be a Licensed Practical Nurse</p>
<p><b>
DEDICATION</b> &ndash; Bringing Home, Health &amp; Innovation to Life</p>
<p>
At Anew Home Health, our employees understand dedication and how to bring home, health and innovation to life. It&rsquo;s what drives them to deliver person centered care and enhance each patients&rsquo; experience. To constantly be learning and growing. To become better at what they do, every day.</p>
<p><b>
SUMMARY:</b></p>
<p>
The Licensed Practical Nurse is responsible for the delivery of patient care through nursing processes of implementation and evaluation; under the supervision of a registered nurse. Responsibilities include following the plan of care, providing treatments, and working collaboratively with the members of the team to help meet positive patient care outcomes. Works in accordance with agency philosophy, standards of professional nursing practices, and all federal and state laws and regulations, including HIPAA as applicable.</p>
<p><b>
What you will be doing:</b></p>
<ul>
<li>Sets up medications for clients and monitors side effects, drug interactions, dosages, and implements changes per physician instructions. Informs client and family of changes immediately.</li>
<li>Listens, documents and reports significant changes in condition of clients, including incidents, unexplained injuries, medication errors, or evidence of client or family dissatisfaction to Clinical Director and/or RN Case Manager.</li>
<li>Provides direct patient care as defined in the state Nurse Practice Act.</li>
<li>Implements the appropriate aspects of the strategy of care and follows the plan of care initiated by the registered nurse.</li>
<li>Contributes to the patient assessment and provides patient and family/caregiver education regarding self-care techniques and information pertinent to diagnosis and plan of care</li>
<li>Participates in quality assessment and assurance activities including implementation of recommendations and monitoring of results.</li>
<li>Maintains ongoing communication with other disciplines to evaluate client responses to interventions, suggest alternative approaches when indicated and to revise and update plans of care to reflect progress toward goals.</li>
<li>Facilitates and supports inter-disciplines communication to meet clients&rsquo; needs.</li>
<li>Immediately informs the client, consults with the client&rsquo;s physician and notifies the designated family member and/or the client&rsquo;s legal representative when there is an accident involving an injury which as potential for requiring physician intervention, a significant change in the client&rsquo;s physical, mental, or psychosocial status, a need to alter treatment significantly.</li>
<li>Reports changes to Clinical Director and/or RN Case Manager.</li>
<li>Interacts with clients, family members, legal representatives, and resolves concerns.</li>
<li>Attempts to resolve all client grievances seeking consultation or assistance from Clinical Director and/or RN Case Manager.</li>
<li>Consistent application of infection control procedures and universal precautions for bloodborne pathogens, use of protective equipment, handling of hazardous materials, and any other OSHA mandate on workplace safety.</li>
<li>Serves as Certified Home Health Aide when coverage is needed.</li>
<li>Completes required documentation of care and services delivered during shift including subjective findings, objective symptoms, interventions, and client responses to interventions per agency policies and procedures and federal and state regulations.</li>
<li>Reports relevant information to the Clinical Director including interdisciplinary team functioning and communication, regulatory compliance issues, client risk factors, sudden changes in client behavior, expressed dissatisfaction by client or family, refusals of treatment, unexplained injuries, staff behavior (positive and negative), staffing needs, equipment and supply needs, opportunities to revise policies, procedures, and improve quality.</li>
<li>Comply with the agency&rsquo;s privacy practices and procedures related to client and employee records and all state/federal health privacy laws as outlined by HIPAA.</li>
<li>Demonstrates C.A.R.E. values to our clients, family members, customers and staff.</li>
<li>Complies with and adheres to the appropriate use of Personal Protective Equipment (PPE) required by the Bloodborne Pathogens Standards. Protective Personal Equipment (PPE), including personal protective equipment for eyes, face, extremities, protective clothing, and protective shield and barriers, will be provided, used, and maintained.</li>
<li>Demonstrates teamwork and prompt and regular attendance to work to ensure that quality care and services are provided to the clients we serve.</li></ul><br>
<p><br>
<b>Job Requirements:</b></p>
<ul>
<li>Current Licensed Practical Nurse license in Indiana</li>
<li>Previous home health &amp;/or long-term care experience preferred</li>
</ul>
<p><b><i>As part of a team built on collaboration and a passion for each person, you&rsquo;ll encourage our patients to live life well &ndash; all within the comfort of their own home and surrounded by those they love most. You&rsquo;ll also find more opportunities to achieve your professional goals with:</i></b></p>
<ul>
<li>Medical/Dental/Vision insurance available</li>
<li>Employees can access convenient telehealth services</li>
<li>401k</li>
<li>PTO</li>
<li>Work day shift and have your nights free</li>
<li>Monday-Friday work schedule</li>
<li>Mileage reimbursement</li>
<li>Employee Referral Program &ndash; get paid to refer a friend to join our team</li>
</ul>
<p>To learn more about how you can make a difference, visit us at www.anewhh.com and click on the careers tab!</p></div>

Home Health LPN

Kindred Hospitals

<div><div><b>Facility</b> Kindred Hospital Indianapolis<br>
<b>Req ID</b> 554822 <b>Post Date</b> 04/27/2026</div><br>
<p></p>
<div><br>
<b>Description</b><p><br>
Kindred Hospital Indianapolis is a 59-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located by White River just off North White Parkway.</p><p>
Job Summary</p><p>
Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management, and discharge planning.</p><p>
Essential Functions<br>
Care Coordination</p><ul><li>
Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians.</li><li>
Monitors all areas of patients&rsquo; stay for effective care coordination and efficient care facilitation.</li><li>
Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.</li><li>
Appropriately refers high risk patients who would benefit from additional support.</li><li>
Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient&rsquo;s and family&rsquo;s ability to make informed decisions.</li><li>
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.</li><li>
Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs. Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.</li><li>
Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients&rsquo; care throughout the care continuum.</li></ul><p>
Knowledge/Skills/Abilities/Expectations</p><ul><li>
Knowledge of government and non-government payor practices, regulations, standards and reimbursement.</li><li>
Knowledge of Medicare benefits and insurance processes and contracts.</li><li>
Knowledge of accreditation standards and compliance requirements.</li><li>
Ability to demonstrate critical thinking, appropriate prioritization and time management skills.</li><li>
Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software.</li><li>
Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers</li><li>
Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.</li><li>
Approximate percent of time required to travel, 0%</li><li>
Must read, write and speak fluent English.</li><li>
Must have good and regular attendance.</li><li>
Performs other related duties as assigned.</li></ul><br>
<b>
Qualifications</b><p><br>
Education</p><ul><li>
Graduate of an accredited program required for RN. BSN preferred; or MSW/BSW with licensure as required by state regulations</li></ul><p>
Licenses/Certification</p><ul><li>
Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.</li><li>
Certification in Case Management a plus.</li></ul><p>
Experience</p><ul><li>
Two years of experience in a healthcare setting preferred.</li><li>
Prefer prior experience in case management, utilization review, or discharge planning.</li></ul></div></div>

Case Manager II

Community Health Network

<div><div><div><div>Category</div>
<div>Nursing</div>
</div><div><div>Job Family</div>
<div>Case Manager</div>
</div><div><div>Department</div>
<div>Case Management</div>
</div><div><div>Schedule</div>
<div>Per Diem</div>
</div><div><div>Facility</div>
<div>Community Hospital South</div>
<div><div><div>1402 E County Line Rd</div><br>
<div>Indianapolis</div>, <div>IN</div> <div>46227</div><br>
<div>United States</div></div></div>
</div><div><div>Shift</div>
<div>PRN (as needed)</div>
</div><div><div>Hours</div>
<div>Variable</div><br>
</div></div><div><div><div><br>
<br>
<b>Join Community</b><br>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.<br>
<br>
<b>Make a Difference</b><br>
The Case Manager is responsible for the assessment, planning, implementation, coordination, monitoring, and evaluation of services across the continuum of care to ensure quality patient outcomes and appropriate utilization of health care services. The Case Manager is responsible for supporting the healthcare team towards a smooth transition from one level of care to another in support of the patient/family.<br>
<br>
<b>Exceptional Skills and Qualifications</b><br>
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.<br>
<br>
<ul><li>LCSW or LSW in the State of Indiana required.</li><li>Master&rsquo;s Degree in Social Work required.</li><li>2 + years of inpatient, outpatient, or home-base social work experience required.</li><li>Experience with quality improvement methodology preferred.</li><li>Demonstrates support of the hospital vision/mission statement.</li><li>Confers with nursing staff and other ancillary patient care departments regularly regarding ongoing discharge plans and barriers or delays.</li><li>Participates in developing and implementing the goal-directed plan of care, which is prioritized and based on intermediate goals and specific outcome criteria.</li><li>Coordinates and facilitates care in a knowledgeable, skillful, and consistent manner.</li><li>Performs documentation and patient records in a timely, accurate, clear, and concise manner in the transition to quality software.</li><li>Records pertinent date in required areas for other team members to provide care/services in an efficient, continuous manner.</li><li>Demonstrates awareness and sensitivity to the rights of patients/significant others, as identified within the institutional values.</li><li>Demonstrates sound knowledge base and actions in the care and decision making for designated patient populations and seeks guidance appropriately.</li><li>Demonstrates responsibility and accountability for own professional practice.</li><li>Participates actively in staff development activities for service line care management team, and nursing department personnel.</li><li>Collaborates with nurse case manager regarding discharge planning and use of the clinical pathways.</li><li>Demonstrates self-directed learning and participates in continuing education to meet own professional development.</li><li>Demonstrates awareness of legal issues in all aspects of patient care and unit function.</li><li>Participates in management of situations in a manner that reduces risk.</li><li>Participates in development and evaluation of the care management team functions.</li><li>Participates in meetings, reports, and other activities that support the care management team functions.</li><li>Demonstrates effective communication methods and skills, using lines of authority appropriately.</li><li>Conducts discharge planning assessments on identified patients that are consistent and provide for continuity of care for the patient.</li><li>Establishes the discharge plan with the patient, physician, and care management team for identified patients.</li><li>Implements the discharge plans for patients to include referrals to home health agencies return to ECF&rsquo;s transportation and any unmet needs to provide safe and appropriate transition to next level of care.</li><li>Demonstrates effective problem-solving techniques to communicate openly with members of the care management team and other staff.</li><li>Demonstrates skills as a resource and consultant to unit staff, care team members, and other staff.</li><li>Demonstrates skills as a resource and consultant to patients, families, and physicians.</li><li>Conducts effective problem-solving as a method of sound decision making.</li><li>Performs comprehensive assessment of patient/family goals as well as assessment of biophysical, psychosocial, environmental, financial, and discharge planning needs.</li><li>Procures services and serves as advocate on behalf of patients and families.</li><li>Acts as a liaison to post-hospital care providers and community health resources.</li><li>Demonstrates knowledge and understanding of Medicare, Medicaid, and third party payer guidelines.</li><li>Completes all necessary paperwork for final disposition.</li><li>Conducts personal interviews with patient, facilitates family conference and multidisciplinary conferences to formulate discharge plans.</li></ul></div></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Case Manager- Licensed MSW- South- PRN

Community Action of Greater Indianapolis

<p>POSITION SUMMARY</p><p>The Client Services Case Manager provides direct, recovery-oriented support to individuals and families by completing assessments, coordinating services, and helping clients achieve stability, wellness, and self-sufficiency. This role supports clients across the recovery continuum by connecting them to internal programs and community resources, promoting relapse prevention and harm reduction strategies as appropriate, and delivering compassionate, trauma-informed, and culturally responsive services aligned with the organization&rsquo;s mission.</p><p>ESSENTIAL FUNCTIONS</p><p>Client Support &amp; Case Management</p><p>Conduct client intakes &amp; assessments (as applicable), and eligibility screenings for recovery services.</p><p>Develop individualized service plans that support goals, stability, and long-term wellness.</p><p>Provide ongoing case management, and follow-up support, including support with appointments and service navigation.</p><p>Maintain consistent contact with clients to monitor progress, remove barriers, and encourage continued engagement in services.</p><p>Assist clients with crisis planning and connect them to appropriate supports (MAT referrals, peer supports, mental health services, emergency housing, etc.).</p><p>Program Coordination &amp; Service Delivery</p><p>Coordinate services across internal programs and external partners to support recovery, stabilization, and community reintegration.</p><p>Support client engagement in family service related programming (workshops, life skills, employment readiness, housing stability, etc.).</p><p>Assist clients in navigating systems including housing, employment, education, healthcare, insurance/benefits, and behavioral health services.</p><p>Track client participation, milestones (as defined by program), and service outcomes.</p><p>Documentation &amp; Compliance</p><p>Maintain accurate, timely, and complete client records in the case management system, including service plans, progress notes, and referrals.</p><p>Ensure documentation meets organizational, contractual, and regulatory requirements (including confidentiality standards and required consents).</p><p>Assist with program reporting, data collection, and outcomes tracking related to recovery and stabilization goals.</p><ul><li>Protect client confidentiality and follow all privacy guidelines.</li></ul><p>Collaboration &amp; Community Engagement</p><p>Build strong relationships with treatment providers, recovery support organizations, healthcare partners, shelters, employers, and other community resources.</p><p>Participate in team meetings, case staffing/case review sessions, and training opportunities to strengthen service quality and compliance.</p><p>Contribute to continuous improvement efforts, including identifying service gaps and recommending solutions that improve recovery outcomes.</p><p>Perform related duties to support program operations, client success, and the organization&rsquo;s mission</p><p>Contributes to special projects and evolving business needs.</p><p>REQUIREMENTS</p><p>Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, or related field (or equivalent experience), preferred.</p><p>1&ndash;3 years of case management or client services experience preferred.</p><p>Strong communication, organization, and problem-solving skills.</p><p>Ability to manage multiple clients and priorities in a fast-paced environment.</p><p>Experience working with diverse or vulnerable populations preferred.</p><p>Proficiency with Microsoft Office and case management databases.</p><p>INDEPENDENT ACTIONS AND JUDGEMENT</p><p>Actions are controlled by Community Action policies and procedures, and by-laws governing non-profit organizations.</p><p>WORKING RELATIONSHIP</p><p>Work with all levels of management, Community Action personnel, and general public. Position demands high levels of courtesy, diplomacy and tact.</p><p>WORKING CONDITIONS</p><p>Work is performed in a standard office environment. May be required to work, beyond regular office hours to meet deadlines and the needs of the population the organization serves</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $48,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Case Manager

Viper Law Group

<p><b>About Us</b></p><p>At Viper Law Group, we&rsquo;re not your typical law firm.</p><p>We are one of the fastest-growing personal injury firms in Indiana, built on hustle, accountability, and genuine care for our clients. Our team operates in a high-energy, team-first environment where results matter&mdash;but so do relationships.</p><p>We take pride in delivering an elite client experience while aggressively advocating for people who have been injured. If you&rsquo;re someone who thrives in a fast-paced environment and wants to grow with a company that&rsquo;s going places, keep reading.</p><p><b>Position Overview</b></p><p>We are seeking a <b>Case Manager &amp; Outreach Liaison</b> to join our ambitious and growing team.</p><p>This is a <b>hybrid role</b> combining client-facing case management with community outreach and relationship building. You&rsquo;ll work directly with our legal team while also representing the firm at events, meetings, and networking opportunities.</p><p>This role is ideal for someone who is:</p><ul><li>Organized and detail-oriented</li><li>Outgoing and personable</li><li>Comfortable on the phone and in professional settings</li><li>Hungry to grow and be part of something bigger</li></ul><p><b>What You&rsquo;ll DoCase Management Responsibilities</b></p><ul><li>Communicate with clients regarding their personal injury claims</li><li>Coordinate medical records, bills, and documentation</li><li>Maintain accurate case files and updates in our system</li><li>Assist attorneys with case progression and client communication</li><li>Handle phone calls with professionalism and efficiency</li></ul><p><b>Outreach &amp; Liaison Responsibilities</b></p><ul><li>Attend marketing events, networking opportunities, and community meetups</li><li>Join the lead attorney for <b>meet-and-greets, introductory lunches, and relationship-building efforts</b></li><li>Help establish and maintain referral partnerships (chiropractors, clinics, local businesses, etc.)</li><li>Represent the firm in a confident, professional, and personable manner</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>2+ years of customer service experience (required)</b></li><li>Strong phone and communication skills</li><li>Proficiency in <b>Microsoft Office (Outlook, Word, Excel)</b></li><li>Highly organized with strong attention to detail</li><li>Reliable, punctual, and accountable</li><li>Outgoing personality and comfortable interacting with new people</li><li>Willingness to learn and grow within the firm - receptive to feedback/criticism</li><li>High school diploma or GED (required)</li></ul><p><b>What Sets You Apart / Bonus Attributes</b></p><ul><li>Experience in personal injury or legal settings (preferred, not required)</li><li>Medical education and or training</li><li>Insurance claims experience</li><li>Strong multitasking ability in a fast-paced environment</li><li>A &ldquo;no excuses&rdquo; work ethic</li></ul><p><b>Why Join Us</b></p><ul><li>Be part of a <b>rapidly growing firm with real momentum</b></li><li>Work in a <b>high-energy, ambitious, team-driven environment</b></li><li>Direct exposure to legal strategy, case development, and business growth</li><li>Opportunities to attend events and build professional relationships</li><li><b>Clear path for growth and advancement</b>&mdash;we promote from within</li><li>A team that <b>genuinely cares about clients and each other</b></li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive pay</li><li>Performance-based growth opportunities</li><li>Paid time off</li><li>Professional development and advancement opportunities</li></ul><p>Pay: $15.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li><li>Paid training</li></ul><p>Work Location: In person</p>

Case Manager and Outreach Liaison

Galileo

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  <span>
   Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients&mdash;on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to
  </span>
  <span>
   transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.
  </span>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  Are you a Registered Nurse who thrives on connecting with patients and making a real difference in their health outcomes? Do you want to leave behind rigid, cookie-cutter systems and join a dynamic, patient-centered organization that values your creativity and clinical expertise? If you are passionate about improving patient outcomes and enjoy making meaningful connections, we want you to be part of our team at Galileo!
 </p>
 <p>
  At Galileo, we&rsquo;re transforming healthcare by delivering personalized, comprehensive care to those who need it most&mdash;underserved patients and patients with complex medical needs. Our focus is on patient engagement and outcomes, and we&rsquo;re looking for someone just like you to join our growing team of healthcare heroes.
 </p>
 <p>
  This is a remote, full-time position at 40 hours/week. We're currently hiring for a schedule of Monday-Friday from 10am-6:30pm ET, with one weekend per month.
 </p>
 <p>
  <strong>
   Here&rsquo;s what you&rsquo;ll do:
  </strong>
 </p>
 <ul>
  <li>
   Telephonic outreach, including cold calls, to patients for post discharge assessments of clinical symptoms, barriers to medication adherence, safety concerns, social needs
  </li>
  <li>
   Educate and coordinate preventative health screenings
  </li>
  <li>
   Perform chronic disease management and medication adherence education
  </li>
  <li>
   Navigate conversations with patients seeking insight on Galileo&rsquo;s care model
  </li>
  <li>
   Facilitate the coordination of care between health care services, including hospital/ED care, pharmacies and community providers to improve patient outcomes
  </li>
  <li>
   Develop an understanding of various health plan contracts / goals, Galileo markets, and needs of various patient populations
  </li>
  <li>
   Be accountable to performance targets as an individual contributor
  </li>
  <li>
   Collaborate internally with Engagement and Population Health leadership to improve population outcomes
  </li>
 </ul>
 <p>
  <strong>
   About You:
  </strong>
 </p>
 <p>
  You&rsquo;re a &ldquo;people person&rdquo;.&nbsp; You love to connect with others and have an innate ability to build rapport and quickly engage with new patients. Your curious nature and creativity comes through in conversations with others. You&rsquo;re looking for a new environment where your natural ability can shine and you&rsquo;re given the ability to thrive.
 </p>
 <p>
  We look for passionate Registered Nurses who are invested in solving complex problems that impact millions of lives and are excited about fixing what&rsquo;s broken to improve care quality and health outcomes for everyone.&nbsp; We believe in a culture that fosters teamwork, excellence, and sound decision-making&mdash;one that is based on mutual respect and trust.
 </p>
 <p>
  <strong>
   We would love to hear from you if you have the following or equivalent experience:
  </strong>
 </p>
 <ul>
  <li>
   2+ years of experience in case management in insurance organizations or VBC health care startups OR as a primary care RN with population health experience
  </li>
  <li>
   Engaging with Medicare and Medicaid populations with complex chronic conditions
  </li>
  <li>
   Nurse Licensure Compact (NLC) required
  </li>
  <li>
   Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT and/or IL a plus
  </li>
  <li>
   Ability to leverage your motivational interviewing skills to encourage patients to make behavioral changes
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Familiarity with Population Health and HEDIS quality gaps in care preferred
  </li>
  <li>
   Well versed with operating in an Mac iOS and Google Suite technology environment&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Physical Requirements:
  </strong>
 </p>
 <p>
  Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position. Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day.
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
 </p>
 <p>
  $46/hr (regular hours) and $55/hr (premium hours)
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Medical / Dental / Vision insurance
  </li>
  <li>
   Flexible Spending Account
  </li>
  <li>
   Health Savings Account + match
  </li>
  <li>
   Company paid STD/LTD, AD&amp;D, and Life insurance
  </li>
  <li>
   Paid Family Leave
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   401K + match
  </li>
 </ul>
 <p>
  <strong>
   How We Hire
  </strong>
 </p>
 <p>
  Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.
 </p>
 <p>
  We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.
 </p>
</div>


Population Health Registered Nurse

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