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retail sales representative

sales account executive

NOK Human Capital

<div>
 
 NOK Human Capital is seeking a motivated, customer-oriented
 
 Telesales Executive
 
 to drive direct customer acquisition and revenue through outbound and inbound sales activities. You will engage prospects, understand their needs, and convert interest into confirmed sales while maintaining a high standard of customer experience. The role has a direct impact on revenue growth, conversion rates, and customer retention.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify, approach, and engage potential customers through outbound calls, messages, and follow-ups.
 </li>
 <li>
 Conduct consultative sales conversations to understand customer needs and recommend the most suitable workshops.
 </li>
 <li>
 Manage the full B2C sales cycle, from the initial contact to deal closure.
 </li>
 <li>
 Build and maintain strong customer relationships to ensure a positive experience and encourage future participation.
 </li>
 <li>
 Handle customer inquiries and objections professionally while providing accurate information.
 </li>
 <li>
 Track and update customer interactions, sales activities, and pipeline using CRM systems.
 </li>
 <li>
 Contribute to achieving daily, monthly, and quarterly sales targets while maintaining high service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 Minimum
 
 6 months of experience
 
 in
 
 B2C Sales, Telesales, Customer Service, Customer Support, or Call Center
 
 roles.
 </li>
 <li>
 Strong communication, negotiation, and persuasion skills.
 </li>
 <li>
 Confidence in handling objections and closing sales.
 </li>
 <li>
 Excellent follow-up and relationship-building skills.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM tools.
 </li>
 </ul>
</div>

Telesales Executive

Red Bull

<div>
 
 About The Role
 
 
 
 Red Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red Bull&rsquo;s target group and are responsible for driving the brand image and product understanding on their university campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red Bull brand on a student level (at their campus). This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Be a Brand and Product Ambassador
 
 
 
 Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers. Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers. Build and execute an insight driven plan that's innovative and tailored to your campus. The plan should engage &amp; excite students whilst bringing the brand to life. Create a strong network, establishing and maintaining relationships with key local individuals. Drive the brand engagement on social media using authentic content.
 
 
 
 Be a Sales Expert
 
 
 
 Build relationships with local sales account managers and ensure Red Bull is available and visible in outlet. Collaborate with sales to open new distribution points for Red Bull within your university campus and beyond. Leverage relevant assets from the world of Red Bull in order to keep Red Bull top of mind in sales accounts. Ensure perfect execution of defined store standards.
 
 
 
 Executional Excellence
 
 
 
 Deliver executional excellence and show love for the details in all areas of your role. Maintain and upkeep all Student Marketeer tools to ensure a premium brand image. Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy. Share ideas and collaborate with the team through regular face-to-face and online interaction.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 A second or third-year Sadat Academy student.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Charismatic, energetic, positive and outgoing personality.
 </li>
 <li>
 Highly approachable and social with the ability to relate to different people in many occasions.
 </li>
 <li>
 Immersed in student life with thorough understanding of the university, city &amp; region, incl. behind-the-scenes activities &amp; hot-spots.
 </li>
 <li>
 Encompass a creative mindset and an entrepreneurial spirit, with a high sense of responsibility and initiative.
 </li>
 <li>
 Ability to manage part-time work &amp; studies and ideally available to work some evenings and weekends.
 </li>
 <li>
 An affinity and desire to learn and apply a new range of skills, especially marketing, negotiation, and sales.
 </li>
 <li>
 Connected with a variety of influential groups and individuals on campus.
 </li>
 <li>
 Passionate about the Red Bull brand and product.
 </li>
 <li>
 Must have a valid driving license.
 </li>
 </ul>
</div>

Student Marketeer - Sadat Academy

York Towers

<div>
 York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents.
 
 
 About us:
 
 
 
 
 Dwelleo is an innovative
 
 
 PropTech platform transforming the Saudi Arabian real estate market
 
 
 through AI-powered insights, smart listings, and advanced digital solutions for developers, brokers, and property seekers. Our mission is to redefine the way properties are bought, sold, and rented in KSA through a seamless, intelligent digital ecosystem.
 
 
 
 As part of our growth, we are expanding our commercial team and are looking for a high-performing
 
 B2B Telesales Specialist
 
 
 to drive developer and broker onboarding across Saudi Arabia.
 
 
 
 
 
 
 
 Role Summary
 
 
 
 The
 
 B2B Telesales Specialist &ndash; Real Estate (KSA Market)
 
 will be responsible for driving outbound sales activities, onboarding real estate developers, brokerage firms, and individual brokers onto the Dwelleo platform. This is a high-impact revenue-generating role focused on pipeline development, closing onboarding deals, and growing Dwelleo&rsquo;s listing ecosystem across Saudi Arabia&mdash;fully remote from Egypt.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 B2B Telesales &amp; Onboarding
 
 
 <ul>
 <li>
 Identify, target, and engage real estate developers, brokerage firms, and individual brokers across Saudi Arabia.
 </li>
 <li>
 Conduct high-volume outbound calls, virtual meetings, and follow-ups to convert leads into active partners.
 </li>
 <li>
 Present Dwelleo&rsquo;s platform, pricing packages, and AI-powered tools clearly and persuasively.
 </li>
 <li>
 Negotiate commercial terms, onboarding agreements, and listing packages in line with company policies.
 </li>
 <li>
 Manage the full sales cycle from lead generation to deal closure and onboarding activation.
 </li>
 <li>
 Maintain accurate records of activities, pipelines, and conversion data using CRM tools.
 
 
 </li>
 </ul>
 
 
 
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Build strong long-term relationships with developers and brokers to ensure recurring listings.
 </li>
 <li>
 Act as the main point of contact during onboarding and early-stage activation.
 </li>
 <li>
 Ensure partners are fully trained and supported to maximize platform adoption and performance.
 
 
 </li>
 </ul>
 
 
 
 
 
 Market Awareness &amp; Growth Support
 
 
 <ul>
 <li>
 Monitor the Saudi real estate market and identify new business opportunities.
 </li>
 <li>
 Track competitors such as Property Finder, Bayut, Wasalt, and Aqaar.
 </li>
 <li>
 Share market feedback with Product and Marketing teams to improve positioning and performance.
 
 
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Performance
 
 
 <ul>
 <li>
 Achieve monthly targets for onboarding volume, revenue, and active listings.
 </li>
 <li>
 Prepare weekly sales reports covering pipeline status, conversion rates, and market insights.
 </li>
 <li>
 Collaborate closely with Product, Marketing, and Operations teams for smooth deal execution.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 Must-Have Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, Real Estate, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in
 
 B2B sales, telesales, business development, or account management
 
 .
 </li>
 <li>
 Previous experience in
 
 PropTech, real estate platforms, SaaS, or digital marketplaces
 
 is highly preferred.
 </li>
 <li>
 Strong understanding of B2B sales with developers, brokers, or property owners.
 </li>
 <li>
 
 Fluent English is mandatory
 
 (spoken and written) for dealing with KSA clients and international stakeholders.
 </li>
 <li>
 Proven track record of achieving sales targets.
 </li>
 <li>
 Highly self-motivated and disciplined for remote work environments.
 
 
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience working with or selling to the
 
 Saudi real estate market
 
 .
 </li>
 <li>
 Experience using CRM systems.
 </li>
 <li>
 Understanding of digital marketing, online listings, and lead generation.
 
 
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strong persuasion, negotiation, and closing skills.
 </li>
 <li>
 Excellent relationship-building ability.
 </li>
 <li>
 Results-driven and target-oriented mindset.
 </li>
 <li>
 High level of professionalism and customer focus.
 </li>
 <li>
 Ability to thrive in a fast-paced, tech-driven startup environment.
 
 
 </li>
 </ul>
 
 
 
</div>

Telesales Specialist (B2B/B2C)

Alnafitha IT

<div>
 
 
 Business Overview:
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.
 
 
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 The Technical Support Manager is responsible for overseeing the daily operations of the
 
 
 technical support team as well as participating as an active member of the team.
 
 
 As a team leader, this position will partner with customer success and business development to
 
 
 deliver exceptional support to customers through phone, email and chat. This team member
 
 
 will be expected to lead by example, organize work, build reports, handle escalations, and help
 
 
 with ad hoc projects, and training
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &bull; Team Leadership and Development
 
 
 &bull; Oversee the day-to-day operations of the Technical Support Team from senior
 
 
 technical leaders to junior staff to ensure effective knowledge transfer within the
 
 
 team
 
 
 &bull; Provide mentorship, coaching, and training to enhance team skills and knowledge
 
 
 and provide personalized guidance and foster professional growth
 
 
 &bull; Arrange and oversee shift scheduling to maintain adequate resource coverage,
 
 
 optimize workload and ensure uninterrupted service delivery
 
 
 &bull; Manage recruitment, performance evaluations, and disciplinary actions for staff to
 
 
 evaluate achievements, identify development needs, and align individual goals with
 
 
 organizational objectives
 
 
 &bull; Customer Satisfaction Management
 
 
 &bull; Act as a senior agent driving customer satisfaction through effective support.
 
 
 &bull; Ensure all customer inquiries and issues are resolved accurately and professionally.
 
 
 &bull; Serve as the primary point of contact for technical VIP cases or executive escalations
 
 
 to protect critical relationships and maintain trust with high-value clients by resolving
 
 
 high impact issues quickly and effectively
 
 
 &bull; Attend escalation meetings and follow up on outcomes to ensure all escalation
 
 
 resolutions are implemented, preventing recurrence and improving customer
 
 
 experience
 
 
 &bull; Operational Oversight
 
 
 &bull; Record, track, and report on team service level agreements (SLAs) and workflows to
 
 
 ensure service commitments are met or exceeded, ensuring customer satisfaction
 
 
 and compliance
 
 
 &bull; Plan for customer support load distribution to anticipate demand fluctuations,
 
 
 optimize staffing levels and maintain consistent service quality
 
 
 &bull; Follow up on technical account manager&rsquo;s tasks to ensure account specific
 
 
 deliverables are on track, issues are addressed, and customer expectations are met
 
 
 &bull; Serve as the escalation point for outsourcing operations issues to address high
 
 
 priority or unresolved issues swiftly and minimize service disruptions
 
 
 &bull; Track customers&rsquo; status for invoicing and renewals to ensure accurate billing, timely
 
 
 renewals, and sustained revenue flow from support contracts
 
 
 &bull; Support Coordination and Onboarding
 
 
 &bull; Provide support for both internal and external customers, managing incoming
 
 
 technical inquiries.
 
 
 &bull; Facilitate the onboarding process for new team members to ensure effective
 
 
 integration.
 
 
 &bull; KPI Development and Monitoring
 
 
 &bull; Assist in the creation and monitoring of team key performance indicators (KPIs).
 
 
 &bull; Analyze support system case trends to identify areas for improvement and prevent
 
 
 future issues.
 
 
 &bull; Process Improvement and Documentation
 
 
 &bull; Review and enhance technical support processes and documentation to streamline
 
 
 processes, eliminate bottlenecks and increase overall service delivery speed &amp; quality
 
 
 &bull; Create relevant support materials and self-service tools for customers and staff
 
 
 &bull; Enable digital transformation and automation to reduce manual effort, improve
 
 
 consistency and increase operational efficiency through technology adoption
 
 
 &bull; Feedback and Communication
 
 
 &bull; Establish a feedback loop for staff and customers on resolved and ongoing issues.
 
 
 &bull; Implement preventive measures to minimize customer faults and issues proactively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 
 
 
 - Education: Bachelor&rsquo;s degree in computer science or equivalent.
 
 
 - Experience: 12+ years&rsquo; experience in Microsoft technologies in one or more of the
 
 
 following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange,
 
 
 Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft
 
 
 SharePoint)
 
 
 - Experience with migration of Exchange customers to Office 365 and end to end support
 
 
 and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
 
 
 - Additional skills in Exchange Online Protection, Antigen/Forefront Protection for
 
 
 Exchange.
 
 
 - Experience in AD Security (ATA, AD backup and recovery, security practices and AD
 
 
 health check)
 
 
 - Knowledge in Microsoft Server features (ADFS &ndash; DFS &ndash; RMS &ndash; WSUS &ndash; WDS &ndash; CA &ndash; IIS).
 
 
 - Knowledge in Virtualization (Microsoft Hyper-V, VMWare).
 
 
 - Basic knowledge in SQL database administration and implementation.
 
 
 - Solid understanding of client/server, networking, and Internet technologies
 
 
 fundamentals.
 
 
 - Experience working with Microsoft Server products alongside Microsoft Azure IaaS/
 
 
 PaaS and experience with troubleshooting, configuring and supporting Network and
 
 
 Hybrid scenarios.
 
 
 - Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure
 
 
 deployment, ARM template, Application Insights, PowerShell Scripting, Security, High
 
 
 Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching,
 
 
 Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc.
 
 
 - Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET
 
 
 (Preferred)
 
 
 - Solid Networking Skills (Routing &amp; Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and
 
 
 WAN protocols)
 
 
 - High sense of responsibility and ownership, acting like owner in what you do.
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership skills
 
 
 - Love being the first line of support and troubleshooting issues
 
 
 - Strong analytical skills to investigate and resolve customer support tickets
 
 
 - Able to multi-task efficiently under time pressure
 
 
 - Able to work with cutting edge technology and assimilate information rapidly
 
 
 Previous experience in managing customer-focused teams
 
 
 Proven experience in managing a service and support focused team culture
 
 
 - Ability to maintain composure during stressful situations.
 
 
 - Fluent in Arabic and English.
 
 
 
 Certification Requirements:
 
 
 
 &bull; CCNA Routing and Switching.
 
 
 &bull; ITIL Expert (Preferred)
 
 
 &bull; MCSE: Core Infrastructure (Must)
 
 
 &bull; MCSE: Private Cloud (Must)
 
 
 &bull; MCSE: Messaging.
 
 
 &bull; PMP Certified (Preferred)
 
 
 &bull; Microsoft 365 Certified: Enterprise Administrator Expert (preferred)
 
 
 &bull; Microsoft Certified: Azure Solutions Architect Expert (preferred)
 
</div>

Technical Support Manager - Microsoft Technologies - Cairo

FreePL

<div>
 Serve as the primary point of contact for major accounts, build and maintain strategic client relationships
 
 
 Own end-to-end logistics operations across assigned accounts, shipment execution, documentation, and milestone tracking
 
 
 Coordinate across regulatory, finance, freight, warehouse, and trucking teams to ensure flawless delivery
 
 
 Manage IOR/EOR customs clearance coordination and regulatory submission follow-up
 
 
 Handle invoicing, SOA reconciliation, and collections follow-up within agreed timelines
 
 
 Lead new account onboarding and support portfolio expansion when assigned
 
 
 
 Requirements
 
 
 
 &rarr;2+ years of experience in account management and logistics, IOR/EOR experience strongly preferred
 
 
 &rarr;Proven track record of managing major accounts with high shipment volumes and complex operational requirements
 
 
 &rarr;Strong understanding of Egyptian customs clearance, import documentation, and freight coordination
 
 
 &rarr;Excellent communication and client relationship management skills
 
 
 &rarr;Ability to manage multiple priorities across several accounts simultaneously without losing quality
 
 
 &rarr;Bachelor's degree in logistics, business administration, supply chain, or a related field
</div>

Key Account Manager

Nestlé

<div>
 
 Position Title: Assistant Manager, Sales Operations &amp; Support
 
 
 
 
 Company: Nestl&eacute;
 
 
 
 
 Location: Nile Cluster &ndash; Egypt
 
 
 
 
 Role Responsibilities:
 
 
 
 
 Chillers and Asset Mgt:
 
 
 
 <ul>
 <li>
 Provide reporting analysis for chillers performance to the relevant stakeholders enabling them to make informed decisions regarding asset replacement, upgrades, or changes in maintenance strategies.
 </li>
 <li>
 Determine and resolve performance-related issues within the chiller systems and ensure action plan in place for zero sales and low performing chillers.
 
 
 </li>
 </ul>
 
 Automation and Digitalization:
 
 
 
 <ul>
 <li>
 Responsible for enhancing the current digital solutions in place to ensure business growth and increase sales efficiencies.
 </li>
 <li>
 Leading new initiatives to grow the business utilizing latest technologies that suit the business.
 </li>
 <li>
 Supporting sales functions and Merchandizing to automate and digitalize the reporting system to ensure opportunities are clear and highlighted in a timely manner.
 
 
 </li>
 </ul>
 
 Sales Operations:
 
 
 
 <ul>
 <li>
 Enhancing and developing the current Target setting process by district, region, and customer.
 </li>
 <li>
 Send on daily basis sales reports to sales field team highlighting sales and KPIs achievement
 </li>
 <li>
 KPIs target setting based on history, customer base, geography, and vision.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 1 to 2 years&rsquo; experience in Sales Operations/Support
 </li>
 <li>
 Must have hands-on experience with Power BI, Microsoft Access, Python, and SQL.
 </li>
 <li>
 Strong knowledge of Nestle portfolio strategy
 </li>
 </ul>
</div>

Assistant Manager, Sales Operations & Support

High Solve

Job
Summary

A Software Sales Manager is responsible for leading software
sales efforts, managing client relationships, driving revenue growth. This role involves developing sales strategies,
identifying new business opportunities and ensuring
customer satisfaction across software products and services

Key
Responsibilities

. Develop and execute software sales strategies to achieve
revenue targets.

. Identify and pursue new business opportunities and
partnerships.

. Conduct product presentations, demos, and sales meetings.

. Prepare sales forecasts, reports, and performance
analyses.

. Monitor market trends, competitor activities, and customer
needs.

. Ensure high levels of customer satisfaction and retention.

Required
Qualifications

Bachelor’s degree in business, Marketing,

Proven experience in software.

5 Years’ minimum experience 

Experience managing sales teams and meeting revenue targets.

Excellent communication, negotiation, and presentation
skills.

Ability to understand technical software solutions and
explain business value.

Strong analytical and problem-solving abilities.

 

·       Working Hours and days: From Sunday to Thursday from 9am to
5pm 

·       Location: Zahra EL Maadi 

·       Competitive Package 

·       Medical &amp; Social Insurance

Software Sales

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