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sales advisor

Madi International

<div>
 Role Overview
 
 
 As a sales advisor, you will be instrumental in delivering outstanding customer service and driving sales performance. As part of our team in Oman, you'll work in an ONSITE environment, engaging with clients directly within our store or office to understand their needs and offer tailored product recommendations. Your passion for sales and customer interaction will help us achieve our business goals while ensuring every customer enjoys a positive experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Engage with customers to understand their requirements and make suitable product or service recommendations.
 </li>
 <li>
 Maximize sales opportunities through effective upselling and cross-selling techniques.
 </li>
 <li>
 Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
 </li>
 <li>
 Achieve individual and team sales targets consistently.
 </li>
 <li>
 Maintain a thorough knowledge of company products, services, and promotions.
 </li>
 <li>
 Support inventory management and merchandising activities.
 </li>
 <li>
 Collaborate with team members to share insights and best practices.
 
 
 </li>
 </ul>
 Must have requirements
 
 
 <ul>
 <li>
 Proven experience in sales, customer service, or a related field.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong ability to build rapport and maintain client relationships.
 </li>
 <li>
 Results-driven attitude with a commitment to meeting sales targets.
 </li>
 <li>
 Ability to work effectively in a fast-paced, onsite team environment.
 </li>
 <li>
 Proficiency in both written and spoken English.
 
 
 </li>
 </ul>
 Nice to have requirements
 
 
 <ul>
 <li>
 Experience in retail or B2B sales environments.
 </li>
 <li>
 Proficiency in Arabic language.
 </li>
 <li>
 Knowledge of the local market in Oman.
 </li>
 <li>
 Familiarity with CRM software and digital sales tools.
 </li>
 <li>
 Training in negotiation or persuasion skills.
 
 
 </li>
 </ul>
 Perks and Benefits
 
 
 <ul>
 <li>
 Competitive salary with performance-based incentives.
 </li>
 <li>
 Comprehensive training and professional development.
 </li>
 <li>
 Employee discounts on products and services.
 </li>
 <li>
 Supportive team environment and vibrant workplace culture.
 </li>
 <li>
 Opportunities for career growth within the company.
 </li>
 <li>
 Health and wellness benefits.
 </li>
 </ul>
</div>

Sales Advisor

ELITE AUTO REPAIR of Singer Island LLC

Job Overview We are seeking a knowledgeable and customer-focused Automotive Service Advisor / Writer . The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. This role involves accurately diagnosing customer needs, preparing service estimates, and ensuring a seamless communication flow between technicians and clients. Candidates with dealership experience, automotive diagnostics skills, and a strong background in automotive service management will thrive in this position. The Service Advisor / Writer plays a vital role in enhancing customer satisfaction while supporting the dealership&rsquo;s service department operations.Responsibilities<ul><li>Greet customers professionally and listen carefully to understand their vehicle concerns</li><li>Write detailed service estimates based on vehicle diagnostics and technician input</li><li>Communicate effectively with customers regarding recommended repairs, costs, and timelines</li><li>Upsell additional services such as oil changes, tire services, brake repairs, suspension work, alignments, transmission repairs, diesel engine repairs, shocks &amp; struts, auto body repairs, air brake systems, and other automotive repairs</li><li>Coordinate with technicians to prioritize repair orders and ensure timely completion of services</li><li>Maintain accurate documentation of all service work performed and parts used</li><li>Handle customer inquiries and provide exceptional customer service throughout the repair process</li><li>Manage cash handling transactions and process payments efficiently</li><li>Stay informed about the latest automotive repair techniques and dealership promotions</li><li>Assist in vehicle inspections and diagnostics to recommend appropriate maintenance or repairs</li></ul>Experience<ul><li>Prior dealership experience is required</li><li>Strong knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures</li><li>Experience with auto estimating software and service writing is essential</li><li>Familiarity with automotive repair specialties including transmissions, oil changes, auto body repair, alignment, suspension, tire service, diesel engine repair, shocks &amp; struts, brake repair, air brake systems, and automobile sales is advantageous</li><li>Proven ability to upsell services while maintaining integrity and customer trust</li><li>Excellent customer service skills with the ability to communicate technical information clearly to clients</li><li>Previous experience handling cash transactions is a plus</li><li>Automotive technician or mechanic experience can be beneficial for understanding technical aspects of repairs</li></ul>Job Type: Full-timePay: RO100.000 - RO200.000 per monthWork Location: In person

Service Advisor

Classera

<div>
 
 Role Overview
 
 
 
 We are seeking a high-performing
 
 Sales Manager
 
 to lead and accelerate Classera&rsquo;s growth in the Sultanate of Oman across both
 
 Education (K-12, Higher Education, Government)
 
 and
 
 Training (Corporate,
 
 
 
 
 Government, SMEs)
 
 sectors.
 
 
 This role is responsible for driving
 
 new business acquisition, strategic partnerships, and revenue growth
 
 , while positioning Classera as the leading digital learning and training solutions provider in the
 
 
 market.
 
 
 The ideal candidate combines
 
 strong local market knowledge
 
 ,
 
 enterprise sales expertise
 
 , and the ability to
 
 navigate complex government and institutional sales cycles
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Market Development &amp; Revenue Growth
 </li>
 <li>
 Own and deliver the Oman revenue targets across LMS, training platforms, and related solutions
 </li>
 <li>
 Identify, prioritize, and penetrate high-value accounts in:
 </li>
 <li>
 Ministry of Education and government entities
 </li>
 <li>
 Private schools and universities
 </li>
 <li>
 Large enterprises and SME segments
 </li>
 <li>
 Build and execute a country-level sales strategy and GTM plan
 </li>
 <li>
 Strategic Sales Execution
 </li>
 <li>
 Manage the full sales lifecycle: lead generation &rarr; qualification &rarr; proposal &rarr; negotiation &rarr; closing
 </li>
 <li>
 Lead enterprise and government bids/tenders, including RFP responses and consortium
 </li>
 <li>
 participation
 </li>
 <li>
 Develop strong account plans for strategic customers
 </li>
 <li>
 Drive consultative selling, positioning Classera as a transformation partner&mdash;not just a vendor
 </li>
 <li>
 Partnerships &amp; Ecosystem Development
 </li>
 <li>
 Establish and manage strategic partnerships with:
 </li>
 <li>
 Telecom operators (e.g., Omantel, Ooredoo)
 </li>
 <li>
 Government stakeholders
 </li>
 <li>
 Channel partners and system integrators
 </li>
 <li>
 Identify co-selling opportunities to accelerate market penetration
 </li>
 <li>
 Builda local advisor/referral ecosystem to generate pipeline
 </li>
 <li>
 Pipeline Management &amp; Forecasting
 </li>
 <li>
 Build and maintain a robust sales pipeline aligned with growth targets
 </li>
 <li>
 Ensure accurate forecasting and CRM discipline
 </li>
 <li>
 Track key KPIs: pipeline coverage, win rates, deal cycle time
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Work closely with:
 </li>
 <li>
 Pre-sales for solution design and demos
 </li>
 <li>
 Customer Success &amp; PMO to ensure successful delivery and expansion
 </li>
 <li>
 Marketing for local demand generation campaigns
 </li>
 <li>
 Provide market feedback to influence product, pricing, and packaging
 </li>
 <li>
 Market Intelligence &amp; Positioning
 </li>
 <li>
 Monitor competitive landscape, pricing, and customer needs
 </li>
 <li>
 Identify emerging opportunities in digital transformation, eLearning, and workforce upskilling
 </li>
 <li>
 Represent Classera in industry events, conferences, and executive meetings
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 7&ndash;12 years of experience in enterprise sales, preferably in EdTech, SaaS, or digital solutions
 </li>
 <li>
 Proven track record of closing large deals with government or enterprise clients
 </li>
 <li>
 Strong understanding of the Oman market, including regulatory and procurement dynamics
 </li>
 <li>
 Experience in managing complex, multi-stakeholder sales cycles
 </li>
 <li>
 Bachelor&rsquo;s degree required; MBA is a plus
 
 
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strategic thinking and market-building capability
 </li>
 <li>
 Strong negotiation and closing skills
 </li>
 <li>
 Excellent stakeholder management, especially at C-level
 </li>
 <li>
 Ability to operate in a high-growth, entrepreneurial environment
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Fluent in English; Arabic is a strong advantage
 
 
 </li>
 </ul>
 
 Success Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Revenue achievement vs. target
 </li>
 <li>
 Pipeline coverage ratio (3&ndash;5x target)
 </li>
 <li>
 Number of new strategic accounts acquired
 </li>
 <li>
 Win rate on qualified opportunities
 </li>
 <li>
 Partnership-driven revenue contribution
 </li>
 <li>
 Customer expansion and upsell performance
 
 
 </li>
 </ul>
 
 Why Join Classera
 
 
 
 <ul>
 <li>
 Be part of a high-growth global EdTech leader driving digital transformation
 </li>
 <li>
 Opportunity to shape and lead Oman market expansion strategy
 </li>
 <li>
 Work closely with regional and global leadership
 </li>
 <li>
 Competitive compensation with strong performance incentives
 </li>
 </ul>
</div>

Sales Manager – Oman (Education & Training Solutions)

Inspira Enterprise

<div>
 
 
 
 About us
 
 
 
 
 Inspira Enterprise combines global delivery, deep platform expertise, and strategic OEM alliances to drive large‑scale digital and cybersecurity transformation for enterprises worldwide.
 
 
 Our cybersecurity services are comprehensive ranging from basic perimeter security to advanced incident management and response. Through global partnerships with best-in-class technology providers, we deliver cutting-edge cybersecurity solutions designed to detect, predict, and manage cyber incidents effectively. Our five state-of-the-art Cyber Fusion Centers (CFCs) enable us to provide 24/7 support to clients across the globe.
 
 
 We are certified as the &ldquo;Best Place to Work&rdquo; and we have achieved this recognition for the 8th time!
 
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 Inspira Enterprise is seeking a dynamic and result‑driven Account Manager (Omani) to join our expanding Oman team. This role is ideal for a sales professional with a strong flair for selling technology solutions and managed services, building long‑term client relationships, and driving growth across key sectors in Oman.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Own and grow strategic accounts across Government, Telecom, BFSI, and Oil &amp; Gas sectors
 </li>
 <li>
 Act as a trusted advisor to customers by understanding business challenges and positioning Inspira&rsquo;s solutions effectively
 </li>
 <li>
 Drive end‑to‑end sales cycles&mdash;from opportunity identification, solution positioning, commercial negotiations, to deal closure
 </li>
 <li>
 Build and manage strong relationships with CXOs, CIOs, CISOs, and senior decision‑makers
 </li>
 <li>
 Identify cross‑sell and upsell opportunities within existing accounts
 </li>
 <li>
 Collaborate closely with presales, delivery, and regional teams to ensure successful solutioning and execution
 </li>
 </ul>
 
 
 
 
 
 
 Solution &amp; Service Focus
 
 
 
 
 
 Cybersecurity Projects &amp; Services
 
 
 <ul>
 <li>
 Position enterprise cybersecurity solutions such as SOC, SIEM, IAM, endpoint security, cloud security, data protection, and compliance
 </li>
 <li>
 Sell managed security services (MSS), including 24x7 monitoring, incident response, and risk management
 </li>
 <li>
 Engage customers on cybersecurity strategy, regulatory requirements, and risk posture
 </li>
 </ul>
 
 
 Data &amp; AI Solutions
 
 
 <ul>
 <li>
 Promote data engineering, analytics, business intelligence, and AI‑driven use cases
 </li>
 <li>
 Help clients leverage data modernization, AI/ML platforms, predictive analytics, and insights for business decision‑making
 </li>
 <li>
 Support use cases across customer experience, fraud detection, operational efficiency, and intelligence
 </li>
 </ul>
 
 
 Digital Transformation Initiatives
 
 
 <ul>
 <li>
 Drive adoption of cloud platforms, application modernization, automation, and integration solutions
 </li>
 <li>
 Position Inspira as a transformation partner enabling agility, scalability, and innovation
 </li>
 <li>
 Sell managed services and outcome‑based solutions across digital platforms
 </li>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 
 Omani (mandatory)
 
 </li>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, Engineering, or a related field
 </li>
 <li>
 3&ndash;8 years of experience in IT sales or account management
 </li>
 <li>
 Proven ability to sell solutions and managed services, not just products
 </li>
 <li>
 Strong understanding of the Oman market, customer ecosystem, and procurement processes
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder‑management skills
 </li>
 <li>
 Self‑driven, ambitious, and comfortable working in a growth‑oriented sales environment
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Why Join Inspira Enterprise?
 
 
 
 <ul>
 <li>
 Be part of a fast‑growing global technology services company
 </li>
 <li>
 Opportunity to work with leading clients across Oman
 </li>
 <li>
 Exposure to cutting‑edge projects in Cybersecurity, Data &amp; AI, and Digital Transformation
 </li>
 <li>
 Continuous learning, certifications, and career development
 </li>
 <li>
 Collaborate with regional and global experts to build a long‑term growth journey
 </li>
 </ul>
 
 
</div>

Account Manager (Omani National)

OSOS

<div>
 
 
 About the Company:
 
 
 
 
 
 
 At
 
 OSOS
 
 , we help businesses thrive through technology. As a trusted IT partner, we deliver ERP and Business Support Solutions across
 
 SaaS, cloud, and on‑premises environments
 
 , designed to meet both today&rsquo;s needs and tomorrow&rsquo;s opportunities.
 
 
 
 
 
 Our Vision is to shape the future with intelligent and robust digital business platforms.
 
 
 Our Mission is to drive innovation, foster a culture of excellence, and create Next Generation agentic solutions that empower businesses to thrive in the digital era. Through relentless research, development, and collaboration, we aim to deliver state-of-art business platforms and transformative technologies.
 
 
 
 
 
 
 About the Role:
 
 
 
 We are seeking an experienced
 
 Lead Functional Consultant for Finance &amp; Supply Chain
 
 
 Systems
 
 to join our team.
 
 
 
 
 
 In this senior role, you will be responsible for leading consulting, implementation, and optimization of Finance &amp; Supply Chain systems for OSOS's global clients. You will oversee end-to-end project delivery, mentor junior consultants, and act as a strategic advisor to stakeholders. Your expertise will drive business process improvements, system integration, and adoption of best practices in finance and supply chain operations.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Lead and manage end-to-end implementation projects for Finance &amp; Supply Chain ERP systems.
 </li>
 <li>
 Oversee and mentor a team of functional consultants in delivering high-quality solutions.
 </li>
 <li>
 Architect and implement core modules: Finance, Procurement, Inventory, Sales &amp; Distribution, and Supply Chain Planning.
 </li>
 <li>
 Act as the primary point of contact for senior stakeholders, providing strategic guidance and ensuring alignment with business goals.
 </li>
 <li>
 Drive process optimization, system performance tuning, and continuous improvement initiatives.
 </li>
 <li>
 Collaborate with presales, product, and technical teams to develop solution proposals and roadmaps.
 </li>
 <li>
 Ensure compliance with financial regulations and standards (e.g., IFRS).
 </li>
 <li>
 Lead user training, change management, and post-go-live support for sustained adoption.
 </li>
 </ul>
 
 Develop and maintain project documentation, including business requirements, process flows, and solution designs.
 
 
 
 
 
 
 Domain Knowledge
 
 
 <ul>
 <li>
 Expert-level understanding of Finance and Supply Chain processes, including financial reporting, procurement, inventory management, order-to-cash, and supply planning.
 </li>
 <li>
 Deep hands-on experience with ERP Finance &amp; Supply Chain modules (e.g., SAP, Oracle, Microsoft Dynamics).
 </li>
 <li>
 Proven ability to design and optimize integrated business processes across finance and operations.
 </li>
 <li>
 Knowledge of ERP deployment models (SaaS, Cloud, on-prem) and integration technologies.
 </li>
 </ul>
 
 
 
 
 
 AI Awareness Responsibilities:
 
 
 <ul>
 <li>
 Maintain awareness of emerging AI technologies and their impact on enterprise applications.
 </li>
 <li>
 Identify opportunities to enhance and support processes using AI-driven tools.
 </li>
 <li>
 Use AI tools to optimize the role activities and tasks to meet the business target relevant to AI adoption, process optimization, results improvement, time saving, and efficiency.
 </li>
 <li>
 Ensure responsible and ethical use of AI in line-of-business systems and policies.
 </li>
 <li>
 Participate in AI-related training, workshops, and capability development initiatives.
 </li>
 <li>
 Collaborate with cross-functional teams to integrate AI insights into problem-solving and system optimization.
 </li>
 </ul>
 
 
 
 
 
 Soft Skill:
 
 
 <ul>
 <li>
 Strong leadership and team management capabilities.
 </li>
 <li>
 Excellent stakeholder management and presentation skills, with ability to influence decision-makers.
 </li>
 <li>
 Advanced analytical, problem-solving, and negotiation skills.
 </li>
 <li>
 Experience in business process modeling (BPMN, UML) and requirements management.
 </li>
 </ul>
 
 Ability to manage multiple projects, prioritize tasks, and deliver under tight deadlines.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 7+ years of experience in ERP Finance &amp; Supply Chain implementation, with at least 3 years in a lead role.
 </li>
 <li>
 Track record of leading 5+ full ERP implementation lifecycles.
 </li>
 <li>
 Experience in pre-sales, solution design, and client advisory roles.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or related field.
 </li>
 <li>
 CPA, CMA, or similar finance certification preferred
 </li>
 <li>
 Certification in ERP Finance modules (SAP FI, Oracle Financials, etc.) is highly desirable.
 </li>
 <li>
 Professional certifications such as CBAP, PMP, or supply chain certifications (e.g., CSCP) are a plus.
 </li>
 <li>
 Strong understanding of IFRS or equivalent accounting standards.
 </li>
 </ul>
 
 
</div>

Lead Functional Consultant - Finance & Supply Chain

Meranti Green Steel

<div>
 
 Purpose/ Mission:
 
 
 
 The HR Manager is responsible for leading the human resources function within the steel manufacturing company, ensuring the development and implementation of HR strategies, policies, and programs that support the organization's objectives. This role requires strong leadership, communication, and interpersonal skills, as well as in-depth knowledge of HR best practices and labor laws. The HR Manager will play a key role in recruiting and retaining top talent, fostering a positive work environment, and driving employee engagement and performance.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop, review, and implement company HR policies and procedures to ensure alignment with Omani labor laws and international best practices.
 </li>
 <li>
 Ensure compliance with legal and regulatory requirements in all HR processes, including audits, reporting, and documentation.
 </li>
 <li>
 Oversee the collection, management, and protection of employees' personal data in line with data privacy regulations.
 </li>
 <li>
 Lead communication of HR policies, updates, and programs to all employees; act as a key point of contact for HR-related matters.
 </li>
 <li>
 Supervise and ensure the accuracy of payroll processing for employees in Oman, in collaboration with Finance and external vendors.
 </li>
 <li>
 Design, oversee, and continuously improve employee benefits programs to enhance retention and employee satisfaction.
 </li>
 <li>
 Manage full-cycle recruitment, working closely with external partners and internal hiring managers&mdash;oversee sourcing strategy, interviews, selection, and offer negotiation.
 </li>
 <li>
 Oversee visa and work permit processes for international staff, ensuring legal compliance and timely renewals.
 </li>
 <li>
 Act as a strategic partner to business leaders by participating in cross-functional initiatives to drive employee engagement, performance, and operational effectiveness.
 </li>
 <li>
 Guide and support line managers in developing and delivering employee development programs&mdash;including leadership development, DE&amp;I (diversity, equity &amp; inclusion), and performance management training.
 </li>
 <li>
 Serve as a trusted advisor to department heads and supervisors on employee relations, disciplinary procedures, and conflict resolution.
 </li>
 <li>
 Monitor HR trends, laws, and emerging practices; provide recommendations for continuous improvement and strategic initiatives.
 </li>
 <li>
 Lead or contribute to HR projects related to organizational growth, cultural integration, and internal communications.
 </li>
 <li>
 Provide hands-on support to the Director of Operations in matters related to people management, compliance, and organizational development.
 
 
 </li>
 </ul>
 
 Support the Director Operations in all relevant tasks where requested.
 
 
 
 
 Requirements/ Skills/ Experience:
 
 
 
 <ul>
 <li>
 Omani nationals only
 </li>
 <li>
 Minimum of 8-10 years of experience in human resources management, preferably in the steel industry or a related manufacturing sector.
 </li>
 <li>
 In-depth knowledge of labor laws, regulations, and HR best practices in Oman.
 </li>
 <li>
 Has expertise in work permits/visa matters.
 </li>
 <li>
 Strong understanding of HR processes, including recruitment, employee relations, performance management, training, and development.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Exceptional written and verbal communication skills in both Arabic and English.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion and professionalism.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Ability to thrive in a fast-paced and dynamic work environment.
 </li>
 <li>
 Certification in Human Resources (e.g., PHR, SPHR) is a plus.
 
 
 </li>
 </ul>
 
 Required Education/ Qualification/ Training:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources Management, Business Administration, or a related field. Master&rsquo;s degree preferred.
 </li>
 <li>
 A Master's degree in Human Resource Management or a related field will be an advantage.
 
 
 </li>
 </ul>
 
 Required Language Proficiency:
 
 
 
 English - Fluent
</div>

HR Manager - (Oman)

UptimeAI Inc.

<div>
 
 UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
 
 
 
 
 
 
 Role : Customer Success Advocate
 
 
 
 
 Location:
 
 Masqa&tcedil;, Oman
 
 
 
 Department:
 
 
 Customer Success
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Customer Success Advocate serves as the primary point of contact for customers, acting as a trusted advisor who understands their technical and operational workflows, KPIs, and pain points. This role is pivotal in ensuring customers derive maximum value from the UptimeAI platform.
 
 
 We are seeking dynamic, innovative individuals with strong organizational skills to contribute to our customers' success through proactive engagement and collaborative experiences. As a Customer Success Advocate, you will play a key role in driving customer adoption, satisfaction, and value realization through the UptimeAI platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a Subject Matter Expert in predictive analytics, operations &amp; maintenance, chemical engineering, and asset performance management for the process and manufacturing industries.
 </li>
 <li>
 Increase adoption and value capture by empowering and guiding customers to become self-sufficient on the UptimeAI platform, enabling them to review and respond to alerts independently.
 </li>
 <li>
 Collaborate with customers continuously to identify and realize value opportunities using the UptimeAI platform.
 </li>
 <li>
 Conduct in-depth training sessions for customers and address inquiries to enhance their knowledge of the platform.
 </li>
 <li>
 Understand customers' business goals, initiatives, and the value they derive from UptimeAI's solution.
 </li>
 <li>
 Identify additional use cases and features that can further enhance the value customers achieve.
 </li>
 <li>
 Efficiently address customer needs and contribute to process improvements for greater efficiency.
 </li>
 <li>
 Engage with customers and prospects in person for operational workshops (approximately 30% travel).
 </li>
 <li>
 Support internal stakeholders by generating case studies and value stories.
 </li>
 <li>
 Have familiarity with RCM, FMEA, and maintenance strategies in process industries, as well as condition monitoring of process equipment.
 </li>
 <li>
 Collaborating with the product team to ensure the roadmap aligns with customer business needs
 </li>
 </ul>
 
 
 
 
 
 Qualifications Preferred Qualifications
 
 
 <ul>
 <li>
 Proven Domain Expertise in Process Industries: Solid understanding of operations, maintenance, chemical engineering, or mechanical reliability in oil &amp; gas, chemicals, or manufacturing (e.g., RCM, FMEA, Condition Monitoring).
 </li>
 <li>
 Familiarity with Asset Performance Management (APM).
 </li>
 <li>
 Ability to Translate Technical Insights into Business Value: Skilled at identifying how predictive analytics contributes to cost savings or risk reduction.
 </li>
 <li>
 Experience with Data Analysis: Ability to troubleshoot issues and identify improvement opportunities through data.
 </li>
 <li>
 Communication and Training Skills: Proven ability to conduct training, explain technical concepts clearly, and guide users toward self-sufficiency.
 </li>
 <li>
 Leadership in New Technology or Business Initiatives: Experience in rolling out new initiatives and successfully managing the adoption of technology or processes.
 </li>
 <li>
 Strong Plus:
 </li>
 <li>
 Experience with SaaS Platforms or Digital Tools: Ideally with platforms focused on AI/ML, predictive maintenance, or industrial analytics.
 </li>
 <li>
 Familiarity with Customer Success Methodologies: Including driving adoption, managing stakeholder relationships, and aligning delivery to customer value milestones
 </li>
 </ul>
 
 
 
 
 
 
 Why to join UptimeAI:
 
 
 
 <ul>
 <li>
 
 Impact Industry-Wide Change:
 
 Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.
 </li>
 <li>
 
 Collaborative and Growth-Oriented Environment:
 
 Join a talented, passionate team that values innovation, continuous learning, and professional growth.
 </li>
 <li>
 
 Opportunities for Leadership and Innovation:
 
 Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
 </li>
 </ul>
 
 
</div>

Customer Success Advocate

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