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customer services assistant manager Jobs in Istanbul

customer services assistant manager

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sales associate

sales assistant

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 <br/>
 <br/>
 <ul>
  <li>
   Assistant Store Manager in daily operations and overall management of the store
  </li>
  <li>
   Lead and motivate the sales team to achieve store sales goals and objectives
  </li>
  <li>
   Provide exceptional customer service by addressing customer inquiries and resolving issues
  </li>
  <li>
   Ensure product displays, signage, and merchandising standards are maintained throughout the store
  </li>
  <li>
   Assist in training and onboarding new employees to ensure a knowledgeable team
  </li>
  <li>
   Monitor inventory levels and assist in managing stock replenishment and orders
  </li>
  <li>
   Conduct regular store audits to ensure compliance with company policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a retail management or supervisory role
  </li>
  <li>
   Strong leadership and team-building skills with the ability to motivate others
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to analyze sales data and make informed decisions
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Flexibility to work various shifts, including weekends and holidays
  </li>
  <li>
   Univercity diploma required; a degree in business or a related field is a plus
  </li>
 </ul>
</div>


Assistant Store Manager (İstanbul Optimum)

 Guess

<div><p>Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.</p><p></p><ul>
<li>Assistant Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 <br/>
 <br/>
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 <br/>
 <br/>
 Join EY and help to build a better working world.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 EY is a global leader in Assurance, Consulting, SaT (Strategy &amp;Transactions) and Tax services.
 <br/>
 <br/>
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. Our offices around the world use the same methodology and are linked through an integrated technology platform to enable instantaneous communication and collaboration among team members, regardless of location. As a member of EY Global, in T&uuml;rkiye we operate in 6 offices located in &Idot;stanbul, Ankara, Bursa, &Idot;zmir and Adana, with more than 1800 people for over 40 years.
 <br/>
 <br/>
 At EY, we empower our 400.000 people in more than 150 countries with the right mindsets and skills to navigate what&rsquo;s next, become the transformative leaders the world needs, pursue careers as unique as they are, and build their own exceptional EY experiences. We work together across our full spectrum of services and skills so that business, people and the planet can thrive together.
 <br/>
 <br/>
 Together, all in, to build a better working world.
 <br/>
 <br/>
 We are seeking for an
 <strong>
  Executive Assistant
 </strong>
 to join our
 <strong>
  Tax Team
 </strong>
 in
 <strong>
  &Idot;stanbul
  <br/>
  <br/>
 </strong>
 <strong>
  Your Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing full administrative support to managers regarding clients and engagements
  </li>
  <li>
   Prepare formatted written documents like engagement letters, reports and proposals
  </li>
  <li>
   Arrange and coordinate meeting schedules, business travels and etc.
  </li>
  <li>
   Managing incoming and outgoing calls
  </li>
  <li>
   Maintain calendar of the Managers
  </li>
  <li>
   Input datas to specific databases and monitoring
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 or 4-year university graduates from relevant programs to be trained for the Executive Assistant position
  </li>
  <li>
   A Good command of written and spoken English is a must
  </li>
  <li>
   Very good knowledge of MS Office applications is a must
  </li>
  <li>
   Able to handle high-level confidential information
  </li>
  <li>
   Ability to organize and manage daily activities of Management Team
  </li>
  <li>
   Ability to handle multi tasks
  </li>
  <li>
   Dynamic and enthusiastic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer You
  <br/>
  <br/>
 </strong>
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 <br/>
 <br/>
 Are you ready to shape your future with confidence? Apply today.
 <br/>
 <br/>
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 <br/>
 <br/>
 <strong>
  EY
 </strong>
 | Building a better working world
 <br/>
 <br/>
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
</div>


EY Türkiye - Executive Assistant / TAX Department (İstanbul Office)

Fiba Perakende Grubu

<div>
 <p>
  <strong>
   Description &amp; Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We Are:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sales Advisor role is the foundation of our success as an organization. They are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales Advisor will work at our store located in Akasya AVM as Part Time.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities Of The Job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Guest (i.e., Customer) Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Interact with guests to ensure a great guest experience in a manner that values guests&rsquo; time.
  </li>
  <li>
   Assess guests&rsquo; needs to provide customized, effective purchase and return solutions and support.
  </li>
  <li>
   Provide technical product education by articulating the value and benefit of the product.
  </li>
  <li>
   Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  </li>
  <li>
   Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  </li>
  <li>
   Receive guest feedback and partner with store leadership to take appropriate action and &ldquo;make it right&rdquo; for guests.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Working With Others
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  </li>
  <li>
   Establish supportive and productive relationships with all team members.
  </li>
  <li>
   Collaborate with team members to ensure optimal guest experience and support store operations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operations
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  </li>
  <li>
   Use in-store technology to support store operations and provide positive guest experiences.
  </li>
  <li>
   Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  </li>
  <li>
   Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  </li>
  <li>
   Perform work in accordance with applicable policies, procedures, and laws or regulations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Core Values You Bring
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Inclusion &amp; Diversity: Creates/supports an inclusive environment that values/celebrates differences
  </li>
  <li>
   Integrity/Honesty: Behaves in an honest, fair, and ethical manner
  </li>
  <li>
   Guest Experience: Enjoys working and connecting with, understanding, and helping guests
  </li>
  <li>
   Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
  </li>
  <li>
   Self-Awareness: Is aware of how words or actions may be perceived by or affect others
  </li>
  <li>
   Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
  </li>
  <li>
   Enthusiasm: Is enthusiastic about one&rsquo;s own work; looks for ways to make work fun and engaging
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Eligibility
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Must be 18 years of age or older
  </li>
  <li>
   Must have min. Intermediate level of English
  </li>
  <li>
   Have sports background is plus
  </li>
  <li>
   Have min. 1 year experience as Sales Advisor / Consultant ( preferably experienced with luxury brands)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Availability
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Willing to work a flexible schedule including evenings, weekends, and holidays
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Assets (i.e., nice to have; not required)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Education: Min. Associate degree or student, BA'degree or student ( sports school is plus)
  </li>
 </ul>
 <p>
 </p>
</div>


lululemon Part Time Sales Advisor (Educator)-Akasya

Golden Goose

<div>
 <p>
  <em>
   Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  We are looking for a passionate talent to build our customer experience.
 </p>
 <p>
  The candidate will join the store team located in Istanbul.
 </p>
 <p>
  The position will report directly to the Store Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <p>
  The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
  </li>
  <li>
   Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
  </li>
  <li>
   Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
  </li>
  <li>
   Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
  </li>
  <li>
   Ensure that the team proactively manage clienteling activities in coordination with CRM department;
  </li>
  <li>
   Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
  </li>
  <li>
   Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
  </li>
  <li>
   Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
  </li>
  <li>
   Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
  </li>
  <li>
   Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
  </li>
  <li>
   Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
  </li>
  <li>
   Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
  </li>
  <li>
   Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
  </li>
  <li>
   Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
  </li>
  <li>
   Sales background: previous experience preferably in retail sector in similar role
  </li>
  <li>
   Strong communication skills, with the ability to listen actively and engage thoughtfully
  </li>
  <li>
   A problem solver who can identify issues, evaluate solutions, and make informed decisions
  </li>
  <li>
   A team player who values collaboration and can work towards common goals
  </li>
  <li>
   Effective time management, prioritizing tasks efficiently
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Location: Istanbul
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
  </em>
 </p>
</div>


Assistant Store Manager - Istanbul

Shimano

<div><div>Introduction</div>
Contact the Sales Team on a daily basis, booking orders, providing information regarding product availability, pricing and delivery, suggesting alternative products and making analysis. Just a couple of tasks of the Sales Support position within Shimano Belgium!<br>
<br>
Is helping sales colleagues giving you a lot of energy, do you like variety (no day is the same) and are you able to perform under pressure?<div></div><div>
The Challenge</div><div><ul><li><div>
Provide colleagues with pricing, product, availability, order and delivery information.</div></li></ul></div><div><ul><li><div>
Manage &amp; process customer orders, inquiries or complaints as the first line of support then escalating where necessary.</div></li></ul></div><div><ul><li><div>
Be a link between customer &amp; sales teams to maximize responsiveness, share key information and support sales goals.</div></li></ul></div><div><ul><li><div>
Track the status of customer orders and alert responsible persons should there be a deviation from plans or a bottle neck.</div></li></ul></div><div></div><div>
What are we looking for?</div><div><ul><li><div>
1-3 years experience in a similar role;</div></li></ul></div><div><ul><li><div>
Good language skills in Turkish &amp; English</div></li></ul></div><div><ul><li><div>
Good business communication skills;</div></li></ul></div><div><ul><li><div>
You have concern for order, quality and accuracy. You are working carefully with eye for detail.</div></li></ul></div><div></div><div>
What do we have to offer?</div><div>
Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Next to good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.</div><div></div><div>
How to get in touch!</div><div>
If you have any questions regarding this vacancy please get in touch with:</div>
taniya.nayyar@shimano-eu.com</div>

Operations Assistant

Cartier

<div>
 <strong>
  HOW WILL YOU MAKE AN IMPACT?
  <br/>
  <br/>
 </strong>
 Are you passionate about luxury retail and creating exceptional client experiences? Do you have a genuine interest in delving into the world of fine jewelry and timepieces that the Boutique team has to offer?
 <br/>
 <br/>
 As a Sales Associate, you will play a vital role in ensuring that our clients receive a personalized and memorable experience, fostering long-term relationships and contributing to the boutique's success.
 <br/>
 <br/>
 <strong>
  WHAT WILL BE YOUR MISSION?
  <br/>
  <br/>
 </strong>
 In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique.
 <br/>
 <br/>
 <strong>
  Among Various Responsibilities, Your Main Missions Are To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Achieve Sales Excellence: Master the sales process to provide exceptional client experiences, exceed targets, and confidently handle negotiations.
  </li>
  <li>
   Develop Client Relationships: Cultivate strong client relationships through proactive engagement, CRM activities, and participation in Maison events.
  </li>
  <li>
   Contribute to Boutique Operations: Support daily operations by adhering to policies, assisting with inventory, and implementing visual merchandising guidelines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: Minimum 2 years in luxury retail sales or similar, with a proven track record in achieving targets and building client relationships.
  </li>
  <li>
   Skills: Excellent communication, interpersonal, and multitasking abilities.
  </li>
  <li>
   Knowledge: Strong understanding of luxury goods (jewelry/timepieces preferred).
  </li>
  <li>
   Technical Proficiency: Experience with CRM and POS systems.
  </li>
  <li>
   Language: Fluency in English (additional languages a plus).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Do We Offer
  <br/>
  <br/>
 </strong>
 At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
 <br/>
 <br/>
</div>


Sales Associate

Explore 480+ Sales assistant in Istanbul this November. Find roles across top companies and apply now to boost your career.

480 sales assistant jobs IN Istanbul

Assistant Store Manager (İstanbul Optimum)

Assistant Store Manager (İstanbul Optimum)

EY Türkiye - Executive Assistant / TAX Department (İstanbul Office)

lululemon Part Time Sales Advisor (Educator)-Akasya

Assistant Store Manager - Istanbul

Operations Assistant

Sales Associate