sales operations manager

interior sales/designer Jobs in San Francisco

interior sales/designer

licensed sales associate Jobs in San Francisco

licensed sales associate

mobile associate, bilingual - retail sales Jobs in San Francisco

operations associate - part time Jobs in San Francisco

operations associate - part time

sales associate

The Spice & Tea Exchange

<p>The position is $19.75 an hour plus cash and electronic tips. Everyone gets around $30+ an hour including tips. We are seeking a highly motivated and energetic Sales Associate to join our team. As a Sales Associate, you will play a crucial role in driving sales and providing exceptional customer service. Being on Pier 39, we are a fast-paced environment. A social person is needed in order to greet every guest. If you have a passion for sales and enjoy working in a fast-paced retail environment, we would love to hear from you.</p><p>```Responsibilities```<br/>- Greet every customer and assist them in finding the right products<br/>- Provide product information and demonstrate features and benefits<br/>- Prepare drinks at the tea-bar<br/>- Assist customers with their purchasing decisions and process transactions accurately<br/>- Maintain a clean and organized sales floor<br/>- Meet or exceed sales targets and goals<br/>- Build and maintain relationships with customers to ensure repeat business<br/>- Stay up-to-date with product knowledge and industry trends</p><p>- Being reliable and consistently arriving on time for shifts</p><p>```Qualifications```<br/>- Previous experience in retail sales is preferred<br/>- Strong communication<br/>- Basic math skills for processing transactions<br/>- Ability to work in a fast-paced environment<br/>- Excellent organizational skills to manage inventory and merchandise displays<br/>- Knowledge of teas &amp; spices is an advantage<br/>- Ability to provide exceptional customer service</p><p>-Fluent in English</p><p>-Fluent in Spanish is an advantage</p><p>We would love to hear from you!</p><p>Job Type: Part-time</p><p>Pay: $19.75 - $33.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Application Question(s):</p><ul><li>Are you available to work on Wednesday, Thursday, and Friday?</li></ul><p>Work Location: In person</p>

Sales Associate

iPro Real Estate

<p>Join our team as a dedicated Realtor Sales Associate and take your real estate career to the next level. We offer a comprehensive package designed to help you grow your business, save time, and increase your wealth. Our benefits include 24/7 Broker Support, Low Brokerage Fees, Client Leads, an Agent Website, and much more.</p><p>iPro was founded on the idea of building a better living with champion real estate services. We focus on incorporating and mastering the latest technologies and perform all types of real estate transactions. Our team of professionals sets a stronger standard of business and give superior results.</p><p>Be a part of a company that empowers you to achieve success in the real estate industry.</p><p>Responsibilities</p><p>- Utilize sales and communication skills to effectively interact with clients and facilitate property transactions.</p><p>- Negotiate terms of sales contracts, leveraging premium skills such as knowledge of real estate law.</p><p>- Implement marketing strategies to attract potential buyers and sellers.</p><p>- Provide exceptional customer service by addressing inquiries and concerns promptly.</p><p>- Utilize organizational skills to manage multiple listings and administrative tasks efficiently.</p><p>- Maintain compliance with real estate regulations and utilize real estate license for all transactions.</p><p>Qualifications</p><p>- Sales experience</p><p>- Excellent communication skills</p><p>- Strong negotiation abilities</p><p>- Knowledge of real estate law</p><p>- Marketing and customer service expertise</p><p>- Organizational skills</p><p>- Real estate administrative experience</p><p>- Valid real estate license</p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $40,000.00 - $250,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Licensed Sales Associate

DoorDash

<p></p><div><h2 class="jobSectionHeader"><b>About the Team</b></h2>
<p>
Our Advertising &amp; Promotions Marketing team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.</p>
<h2 class="jobSectionHeader"><b>
About the Role</b></h2>
<p>
The Sales Marketing Associate will support the Sales Enablement team with the marketing resources and sales collateral they need to train and equip the field, while also creating collateral used more broadly across the sales organization. A core focus of this role is coordinating with cross-functional partners across Marketing, Product Marketing, Sales, Product, and Business teams to gather inputs, deliver finalized content to Sales Enablement, and manage the upkeep and organization of all materials so they remain accurate, accessible, and easy for sellers to use. Acting as both a creator and coordinator, this role ensures that sales teams have high-quality resources at their fingertips and that content management processes are consistent and reliable.</p>
<h2 class="jobSectionHeader"><b>
You're excited about this opportunity because you will&hellip;</b></h2>
<ul><li>Develop and update sales collateral and marketing resources, including presentations, one-pagers, playbooks, and FAQs, to support the field.</li>
<li>Coordinate with cross-functional partners in Marketing, Product Marketing, Sales, Product, and Business to gather inputs and finalize materials for enablement use.</li>
<li>Manage the organization, accuracy, and accessibility of sales collateral, ensuring sellers have the right resources at the right time.</li>
<li>Track collateral usage, adoption, and feedback from the field; report on key metrics to inform updates, improvements, and content prioritization.</li>
<li>Support program management for enablement initiatives, including onboarding content, training resources, and campaign rollouts.</li>
<li>Maintain consistent processes for content updates, version control, and distribution across the sales organization.</li>
<li>Help manage incoming requests for collateral, balancing competing priorities and ensuring the highest-impact resources are delivered on time.</li>
<li>Coordinate timelines and deliverables across stakeholders, supporting project plans and ensuring deadlines are met.</li>
</ul><h2 class="jobSectionHeader"><b>We're excited about you because&hellip;</b></h2>
<ul><li>You have <b>3&ndash;5 years of experience</b> in sales enablement, sales operations, program management, or product marketing.</li>
<li>You have experience visualizing narratives from unstructured using Google Sheets or Microsoft Excel including pivot tables and VLOOKUP; (basic ability SQL preferred).</li>
<li>You are skilled at developing and refining sales collateral, with experience using tools such as Google Slides, Canva, Figma, or Adobe InDesign.</li>
<li>You bring strong organizational skills and can manage the upkeep, version control, and accessibility of large volumes of content.</li>
<li>You collaborate effectively across Sales, Marketing, Product Marketing, Product, and Business teams to gather inputs and deliver high-quality resources.</li>
<li>You are detail-oriented and capable of managing multiple projects and deadlines simultaneously.</li>
<li>You are an excellent communicator, able to align stakeholders and clearly present updates, requirements, and deliverables.</li>
</ul>
<p>You are comfortable using enablement or content management systems and are eager to learn new tools that improve efficiency.</p><br>
<p>
We expect this position to be filled by 5/26/26.</p><br>
<p></p>
<p>
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p>
<p>
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.</p>
<p>
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey</p><div><h2 class="jobSectionHeader"><b>
About DoorDash</b></h2>
<p>
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br>
<br>
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity and Inclusion</b></h2>
<p>
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</p>
<p><b>
If you need any accommodations, please inform your recruiting contact upon initial connection.</b></p></div></div>

Senior Associate, Ad Sales Marketing

T-Mobile

<div><p>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!</p><p></p>
Job Overview<br>
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions. The role requires consistent use of digital tools to demonstrate network coverage and service benefits effectively. Success is measured by the ability to build customer relationships, complete training, and contribute to a seamless customer experience. The work impacts the organization by enhancing customer loyalty and supporting team initiatives through effective communication and service delivery.<p></p><b>
Job Responsibilities</b>:<ul><li>
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
</li><li>Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
</li><li>Complete required training to build knowledge of products, services, systems, and processes for effective customer support
</li><li>Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
</li><li>Also responsible for other duties/projects as assigned by business management as needed
</li></ul><br>
<b>Education and Work Experience</b>:<ul><li>
High School Diploma/GED (Required)
</li><li>6 months of customer service and/or sales experience, Retail environment. (Preferred)</li></ul><br>
<b>
Knowledge, Skills and Abilities</b>:<ul><li>
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)</li><li>
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)</li><li>
Effective at balancing customer needs and performance goals. (Required)</li></ul><p></p><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul><br>
<b>
Travel</b>:<br>
Travel Required (Yes/No): No<br>
<br>
<b>DOT Regulated</b>:<br>
DOT Regulated Position (Yes/No): No<br>
Safety Sensitive Position (Yes/No): No<br>
<p></p>
Hourly Base Pay: $21.50, plus $5.00 per hour training pay.<p></p><p>
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.</p><p></p><p>
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out <i>www.t-mobilebenefits.com</i><i>.</i></p><p></p><p>
Never stop growing!<br>
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable!<br>
<br>
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.<br>
<br>
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</p><p></p><p>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p></div>

Mobile Associate, Bilingual - Retail Sales

The Estée Lauder Companies

<div><p><b>The Est&eacute;e Lauder Companies Inc. </b>is one of the world&rsquo;s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company&rsquo;s products are sold in approximately 150 countries and territories under brand names including: Est&eacute;e Lauder, Aramis, Clinique, Lab Series, Origins, M&middot;A&middot;C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Fr&eacute;d&eacute;ric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.</p><div><div><div><h2 class="jobSectionHeader"><b>
Description</b></h2>
</div><div><p>
As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.</p><p><br>
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.</p><p><br>
If you are a dynamic self-starter looking for a progressive career opportunity, then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.</p><p><br>
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance, skincare, and hair consultation is highly valued; however, we are equally open to those looking to develop their skills in these areas. As a leader in prestige beauty, we foster a culture that celebrates diversity of thought and people. We provide exceptional training and development opportunities, along with a competitive remuneration to support your growth and success within our organization.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2>
</div><div><p>
⁃ While retail experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise</p><p>
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service</p><p>
⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment</p><p>
⁃ Previous experience with retail point⁃of⁃sale software</p><p>
⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview</p></div></div></div><p><b>
Pay Range:</b></p><p>
The anticipated hourly range for this position is <b>$24.00 to $36.00.</b> Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to hourly rate, this position may be eligible for an annual discretionary bonus, education, and budget. Salary range may vary based on geographic location.</p><p>
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results. In addition, The Est&eacute;e Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.</p><p><b>
Equal Opportunity Employer:</b></p><p>
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com</p><p><b>
Michigan Applicants:</b> Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.</p><p><b>
Philadelphia Applicants: </b>Philadelphia's Fair Chance Hiring Law</p><p><b>
Rhode Island Applicants:</b> The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.</p></div>

CLINIQUE Beauty Advisor - Freelancer - San Francisco, CA

Historic SF Collectibles

<p><b>Job Title: Senior Marketing Associate</b></p><p><b>Location:</b> San Francisco, California, in person, 5 days a week, 9am to 5:30pm</p><p><b>About us:</b></p><p>Witter Coin is proud to be a historic San Francisco business and to continue to operate in the city we have called home since 1960. We are one of the leading rare coin dealers in the country and take pride in our operation. Our business spans across in-store retail, wholesale, private clients, live streaming platforms, and digital e-commerce platforms. The team at Witter Coin is growing and looking for talented individuals who are excited to join us as one of the premier coin dealers in the country.</p><p><b>About the role: </b></p><p>The Senior Marketing Associate will support all aspects of Witter Coin&rsquo;s digital and brand marketing strategy, with an emphasis on social media, and will report to the Marketing Manager. Our sales and brand are extremely fast-growing, and we want our presence to be innovative, consistent, and performance-driven. This role will be responsible for supporting marketing campaigns that drive customer engagement, sales growth, and audience expansion while continually optimizing spend and tactics. This position will spend at least 30% of its time on social media, including writing, filming, and editing videos, and 70% of its time supporting cross-channel marketing initiatives.</p><p><b>Key Responsibilities:</b></p><ul><li>Support a cross-channel marketing strategy to drive in-store customers, private clients, and digital revenue.</li><li>Support digital advertising campaigns, including Google AdWords and social ads</li><li>Manage social media channels and own the development of content</li><li>Design and write social media content, including filming and editing of videos</li><li>Write and design emails for newsletters</li><li>Hire and manage freelance designers as needed</li><li>Execute website updates</li><li>Help with CRM system procurement and launch, and use the CRM system and email platform for marketing outreach</li><li>Support email marketing efforts, including planning, sending, and tracking performance</li><li>Track and analyze marketing results to improve strategy and spending</li></ul><p><b>Candidate requirements:</b></p><ul><li>2 to 3 years of experience in marketing, including social media and email marketing work</li><li>Content development, including shooting and editing social content</li><li>Strong understanding of CRM platform and marketing analytics tools</li><li>Demonstrated skill in brand storytelling and customer engagement.</li><li>Excellent communication, organization, and project management abilities.</li></ul><p><b>Preferred but Not Required:</b></p><ul><li>Paid digital ad experience a plus</li><li>Experience in collectibles, auction platforms, or hobbyist consumer markets.</li><li>Familiarity with platforms such as Whatnot, eBay Live, Instagram, TikTok, YouTube, Facebook, etc.</li><li>Graphic design skills</li><li>Experience working within small but fast-growing organizations</li></ul><p><b>Salary Range:</b></p><p>$80,000 to $90,000 annually</p><p>Final compensation will be determined based on experience, skills, and internal equity, in accordance with California pay transparency laws.</p><p><b>We offer a comprehensive benefits package, including:</b></p><ul><li>Paid time off</li><li>Medical, dental, and vision insurance</li><li>401(k) with employer matching</li></ul><p>Witter Coin is an equal opportunity employer and considers all applicants for employment without regard to race (including hair texture and styles), color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, reproductive health decisionmaking, age (40 years and over), sexual orientation, veteran or military status, domestic violence victim status, political affiliation, and any other characteristic protected by state or federal anti-discrimination law covering employment.</p><p>Pay: $80,000.00 - $90,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Senior Marketing Associate

YMCA of San Francisco

<div><div><b>Careers by </b><b>E</b><b>mpowering Futures, Building Communities
</b></div><div>Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job&mdash;we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.
</div><div></div><div><b>Our Organizational Culture
</b></div><div>At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can <b>Be</b>, <b>Belong </b>and <b>Become.</b> With <b>Truth &amp; Courage</b>, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with <b>Authenticity &amp; Accessibility</b>, allowing everyone to participate according to their needs. Our approach is <b>Dependable </b><b>&amp; Creative</b>, as we respond to community needs through strong partnerships. Above all, we embody <b>Dignity &amp; Empathy</b>, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.
</div><div></div><div><b>Position Summary</b>
</div><div>The Membership and Wellness Associate creates a welcoming and engaging experience for YMCA members, from their first contact through continued participation. This role involves applying YMCA engagement practices, such as welcoming, connecting, supporting, and inviting members and guests. The associate helps connect members to resources, programs, and wellness offerings at the branch. With a general knowledge of the facility, its programs, and activities, this position provides accurate information and services to members. The role also ensures a clean, safe, and efficient environment, contributing to the YMCA's commitment to delivering a positive workout experience for all members.
</div><div></div><div><b>Job Responsibilities</b>
</div><div><b>Member Engagement &amp; Customer Service</b>
</div><ul><li>Greet members and guests warmly, addressing their needs promptly and professionally.
</li></ul><ul><li>Engage with members on the wellness floor and in the gymnasium to promote safety and foster a sense of belonging.
</li></ul><ul><li>Conduct Cause-Driven Tours for prospective members, highlighting the YMCA's benefits and community impact.
</li></ul><ul><li>Encourage members to explore YMCA offerings, such as programs and services, to promote engagement and retention.
</li></ul><ul><li>Communicate YMCA resources, schedules, and offerings, providing members with the tools to maximize their experience.
</li></ul><ul><li>Model Cause-Driven Communication by demonstrating nurturing, genuine, determined, hopeful, and welcoming behaviors.
</li></ul><div><b>Program &amp; Facility Support</b>
</div><ul><li>Provide orientations for youth members (ages 10-17) and adults, ensuring proper use of fitness equipment and understanding of safety guidelines.
</li></ul><ul><li>Support group exercise classes by setting up and breaking down equipment as needed.
</li></ul><ul><li>Schedule members for reservable wellness services such as orientations or group exercise classes.
</li></ul><ul><li>Assist with facility cleaning during downtime to ensure a welcoming environment.
</li></ul><ul><li>Maintain a clean, safe, and accessible wellness floor by monitoring fitness equipment, upholding safety standards, and ensuring cleanliness.
</li></ul><div><b>Administrative &amp; Operational Support</b>
</div><ul><li>Assist with inquiries, account management, and program registrations.
</li></ul><ul><li>Answer phone calls, respond to voicemails, and reply to emails professionally and in a timely manner.
</li></ul><ul><li>Become proficient in YMCA systems, such as Traction Rec and Upace, to manage member data effectively.
</li></ul><div><b>Membership &amp; Financial Transactions</b>
</div><ul><li>Manage transactions, including membership sales, financial assistance requests, holds, cancellations, refunds, and reactivations, following YMCA policies.
</li></ul><ul><li>Collect membership and program payments, ensuring accurate financial transactions.
</li></ul><div><b>Safety &amp; Policy Compliance</b>
</div><ul><li>Ensure members adhere to safety guidelines and proper use of fitness equipment during orientations.
</li></ul><ul><li>Uphold YMCA safety standards and cleanliness protocols to provide a secure environment for all members.
</li></ul><div></div><div><b>Qualifications</b>
</div><ul><li>High school diploma or equivalent is required.
</li></ul><ul><li>6+ months of experience in a customer service role.
</li></ul><ul><li>Basic knowledge of health, nutrition, and/or fitness.
</li></ul><ul><li>Proficiency in using computers, including familiarity with Office 365 applications.
</li></ul><ul><li>Strong interpersonal skills, including excellent customer service and phone etiquette
</li><li>Bilingual skills in Cantonese or Mandarin</li>
</ul>
<div></div><div><b>Preferred Qualifications</b>
</div><ul><li>6+ months of experience in wellness, fitness, or a related field.
</li></ul><ul><li>Certified Personal Trainer or Group Exercise Instructor certification is a plus.
</li></ul><ul><li>Experience with Salesforce or similar customer relationship management (CRM) platforms.
</li></ul><div></div><div><b>Work Environment &amp; Physical Demands</b>
</div><div>The Membership and Wellness Associate works in a dynamic and member-focused environment, requiring constant interaction with members, staff, and guests. This role involves multitasking and balancing priorities in a busy fitness facility to ensure a positive experience for all members. The associates are frequently on their feet, walking across the facility to engage with members, monitor the wellness floor, and uphold safety and cleanliness standards.
</div><div></div><div>The Membership and Wellness Associate is required to be physically active throughout the workday, with frequent standing, walking, and moving across the facility to engage with members and monitor the wellness floor. The role involves regularly lifting, setting up, and breaking down equipment, which may weigh up to 50 pounds, particularly for group exercise classes or during facility maintenance. The associate also needs to perform occasional bending, stooping, and reaching clean equipment, assist members, or adjust fitness resources. Additionally, the position requires prolonged periods of talking and listening to assist members, answer inquiries, and provide exceptional customer service. This role demands physical stamina and the ability to remain engaged in a fast-paced environment while ensuring safety and maintaining a clean, functional space for members.
</div><div></div><div><b>Disclaimers</b>
</div><ul><li>Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
</li></ul><ul><li>All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
</li></ul><ul><li>This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
</li></ul><ul><li>Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.
</li></ul><div></div><div><b>Salary Description</b>
</div><div>The Membership and Wellness Associate position offers a compensation range of $19.50 &ndash; $24.00 per hour. This rate is based on salary benchmarking for similar roles and is aligned with grant fund approvals and requirements for the position.</div>
Requirements:
<div><b>Qualifications</b>
</div><ul><li>High school diploma or equivalent is required.
</li></ul><ul><li>6+ months of experience in a customer service role.
</li></ul><ul><li>Basic knowledge of health, nutrition, and/or fitness.
</li></ul><ul><li>Proficiency in using computers, including familiarity with Office 365 applications.
</li></ul><ul><li>Strong interpersonal skills, including excellent customer service and phone etiquette
</li><li>Bilingual skills in Cantonese or Mandarin</li>
</ul>
<div></div><div><b>Preferred Qualifications</b>
</div><ul><li>6+ months of experience in wellness, fitness, or a related field.
</li></ul><ul><li>Certified Personal Trainer or Group Exercise Instructor certification is a plus.
</li></ul><ul><li>Experience with Salesforce or similar customer relationship management (CRM) platforms.</li></ul></div>

Membership & Wellness Associate (Cantonese) - Embarcadero Y

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