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commercial strategy and operations analyst Jobs in Cairo

commercial strategy and operations analyst

sales operations analyst

Canonical

<div>
 Canonical is hiring exceptional Revenue Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
 
 
 You will partner with Canonical's executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality. People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success.
 
 
 
 Location:
 
 
 These roles will be based remotely in the EMEA region.
 
 
 
 The role entails
 
 
 <ul>
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 Delivering precise, scalable revenue operations for business through direct, indirect or online channels
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 Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
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 Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
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 Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
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 Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
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 Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
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 Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
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 Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
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 Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
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 Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
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 Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
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 Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
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 Data-driven and analytical approach with a high attention to detail
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 Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
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 An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
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 Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
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 Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
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 Exceptional academic track record from both high school and university
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 Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
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 Strong communication, interpersonal, negotiation and influencing skills
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 Professional written and spoken English with excellent presentation skills
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 Ability to travel internationally up to four times a year for company events up to two weeks long
 
 
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 </ul>
 Nice-to-have skills
 
 
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 Experience gained within a similar, technology subscription-based business
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 Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
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 Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.
 
 
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 </ul>
 What Canonical offers
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
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 Distributed work environment with twice-yearly team sprints in person
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 Personal learning and development budget of USD 2,000 per year
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 Annual compensation review
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 Recognition rewards
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 Annual holiday leave
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 Maternity and paternity leave
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 Employee Assistance Programme
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 Opportunity to travel to new locations to meet colleagues
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 Priority Pass, and travel upgrades for long haul company events
 
 
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 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
 
</div>

Sales Operations Analyst

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary
 
 
 
 As the Commercial Strategy &amp; Operations Analyst at Property Finder, you will be crucial in supporting Commercial Operations to enhance sales operations' efficiency and effectiveness. You will assist in developing, implementing, and managing sales processes, reporting, and analytics to help drive revenue growth and support the sales team. This role involves learning and applying sales and revenue operations practices, gaining exposure to Salesforce, and collaborating with cross-functional teams. You will help prepare reports, and insights that contribute to decision-making and commercial strategy
 
 
 
 Key Responsibilities
 
 
 
 
 Sales Process Optimisation:
 
 
 
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 Collaborate with sales teams to streamline and optimize sales processes
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 Reporting, Analytics &amp; Actionable Insights: Help to develop and maintain a suite of reports and dashboards to provide actionable insights to the sales teams.
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 Monitor key performance metrics and trends to support data-driven decision-making.
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 Provide key insights to the sales team with weekly, monthly and quarterly cadence to help identify potential growth opportunities and possible risks.
 
 
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 </ul>
 
 Commercial Processes and Performance Measure
 
 
 
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 Support process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to sales targets, performance reporting, commission scheme and sales forecasting)
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 Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce. Implement data enrichment strategies as needed.
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 Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise.
 
 
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 Desired Qualifications
 
 
 
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 Bachelor's degree in Business, Engineering, or a related field.
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 (2 - 3 years) Proven experience in a Sales or Revenue Operations role, preferably in a tech-related company or Analytics consulting firm
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 Expertise in visualization tools such as Tableau, Power BI and Quicksight
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 Strong analytical (well versed with advanced excel) and problem-solving skills.
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 Excellent communication and collaboration skills. Experience with data management and CRM (Salesforce) best practices is a plus.
 
 
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 Other Capabilities
 
 
 
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 Fluent in English both spoken and written
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 Attentive to detail and committed to data integrity
 
 
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 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
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 Think Future First
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 Data Beats Opinions, Speed Beats Perfection
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 Optimise for Impact
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 No Ostriches Allowed
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 Our People, Our Power
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 The Biggest Risk is Taking no Risk at All
 
 
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 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Commercial Strategy and Operations Analyst

PepsiCo

<div>
 
 Overview
 
 
 
 Support Cluster Commercial function with performance reporting against established KPIs, including ad-hoc reporting requests using shipment / POS data and leveraging SAP BI, DMS Distributor and Nielson systems.
 
 
 Develop on-demand reports and Scorecards delivering improved agility through ease of access and enhanced visualization.
 
 
 Collate and format large and complex sets of data across multiple channels, customers, and sales areas.  Analyze data to distil meaningful insights on performance trends and opportunities.
 
 
 Analyze promotion and NPD activity effectiveness to monitor return on investment and identify opportunities for improvement and customization by Channel, Customer and/or Sales Territory
 
 
 Assist with field sales execution and compliance reporting as well as survey initiatives (e. price checks in market)
 
 
 Present insights and recommendations to Cluster Sales Leadership team monthly and in a clear, concise manner
 
 
 Support preparation of customer business reviews and JBPs, working cross-functionally with Cluster stakeholders to collate information on performance trends and opportunities by channel, customer, sales territory, or distributor.
 
 
 Contribute to the development of internal business reviews, providing information to support key planning processes and events.  Eg: AOP and Mid-Year / Annual Sales conferences
 
 
 Assist with back-end management of Field Sales tool (News Page), ensuring data completion and accuracy.
 
 
 
 Responsibilities
 
 
 
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 Develop winning relationships with Cluster Sales Leadership team and other key stake holders in the Cluster business, ensuring highest levels of agility and support are provided within established SLAs.
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 Partner with Cluster Commercial team to revise and refine reporting requirements, ensuring outputs remain relevant, meaningful and user-friendly to best support decision-making.
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 Work closely with the wider GCC team members to deliver full loop data support to Cluster
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 Support business development and continuous improvement initiatives to drive growth and efficiency both within Cluster and GCC Hub
 
 
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 Qualifications
 
 
 
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 Degree qualified in Business / Commerce
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 0 - 1 year of experience
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 Builds robust and successful working relationships.
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 Strong written and verbal communication skills
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 Excellent organization and prioritization skills
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 Proactive, responsive and results driven.
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 Strong Analytical skill
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 Highly proficient in Microsoft Office, esp.
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</div>

Order Management Senior Analyst

PSA BDP

<div>
 
 Job Description
 
 
 
 About PSA BDP:
 
 
 PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
 
 
 We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
 
 
 We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
 
 
 PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail &amp; consumer, life sciences &amp; pharmaceuticals, and electric vehicle &amp; industrial verticals.
 
 
 
 Scope :
 
 
 
 This role will manage the processes within PSA BDP to achieve optimization and is constantly working on improvements.
 
 
 
 Responsibilities :
 
 
 
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 System development (all systems used by operations) with the knowledge of what is required globally and within the global PSA BDP strategy.
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 Taking reasonability and act accordingly there where needed ; Involve local, regional and/or global management.
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 Demonstrating use of Performance Metrics and Improvement in Performance and pro-active monitoring of quality standards.
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 Creating a sense of urgency and taking ownership when service levels are "challenged" and pro-active monitoring of quality standards. In doubt, taking proactive action and measuring country / team performance and sharing the outcome with local management.
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 Taking corrective actions and communicating changes to be made within operations and systems. Also taking corrective actions and communicating changes to be made within source systems and PSA BDP Global systems in accordance with IT.
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 Acting as a SME "Subject Matter Experts" for Egypt to raise the performance of people and systems within PSA BDP. Creating a sense of urgency and taking ownership in development of tools and reports to support operations and gain more productivity.
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 Support sales in sales force system and reporting.
 
 
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 Job Requirements
 
 
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 Excellent written and verbal English communication skills.
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 Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.
 
 
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 </ul>
 
 Qualifications &amp; Experience:
 
 
 
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 Education: Bachelor's degree required.
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 Experience: 2-5+ years in a Business Analyst (BA) or analyst role, preferably within logistics, freight forwarding, or shipping.
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 Skills:
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 Strong communication abilities.
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 Excellent analytical and problem-solving skills.
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 Proven ability to work effectively across functional teams.
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</div>

Business Analyst

<div>
 
 Position Overview
 
 
 The French Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, social media or other channels) to identify and suggest opportunities for improvement within the project's processes in order to help TP meet our client&rsquo;s expectations and increase our end user&rsquo;s, OCEs and client&rsquo;s satisfaction.
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 (may perform other duties as requested, not specifically addressed in this document)
 
 
 Maintain independence and objectivity while evaluating and assessing OCEs' quality performance. Ensuring independence in Quality Assurance (QA) evaluations of Operations Customer Experts (OCEs) is crucial to maintaining fairness, accuracy, and credibility. Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences, by adhering to the
 
 
 following principles:
 
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 Avoid Conflicts of Interest: QA analysts should not evaluate Operations Customer Experts they supervise or work closely with to prevent biased assessments.
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 Objective Oversight: Ensure QA analysts do not have personal or professional relationships with the Operations Customer Experts being evaluated. If this is the case, the evaluations must be performed by another Quality Assurance Analyst.
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 Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensure consistent interpretation and application of evaluation criteria.
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 Detailed Evaluations: QA analysts must clearly document the rationale for each score, providing specific evidence from the call or interaction to support their assessments.
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 Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performed by Operations Supervisors to verify accuracy, consistency, and adherence to established QA guidelines. This helps identify and correct potential biases or discrepancies in their assessments.
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 Findings/identification that allow for the improvement of OCEs - Operations Customer Experts and operational results.
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 </ul>
 
 
 
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 Consistency.
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 Identify risks in the projects and suggest ways of internal control to mitigate the associated risks.
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 Identify potential fraud and security-related issues: short calls, authentication, tools, sales, referrals.
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 Provide valuable information about the project to the Quality Assistance Manager.
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 Deliver productivity.
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 Identify training needs.
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 Reporting of nonconforming situations; End Customers support through calls (inbound and outbound) and other channels (chat, email, click to call, back office...).
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 Interaction with other departments in order to improve or maximize results.
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 Be an active part of the processes of continuous improvement, proposing methods of improvement and innovation across the department and the company (producing fresh and imaginative ideas and solutions).
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 Ensure that all TP processes, procedures, and policies are fulfilled.
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 </ul>
 
 
 
 
 
 
 
 Required Qualifications
 
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 Education and specific Training: Bachelor&rsquo;s degree or Graduate (preferentially).
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 Fluency in English &amp; Turkish.
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 Work Experience: 6 Months up to two years of experience in Quality Assurance and Contact Center.
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 </ul>
 
 
 
 
 
 
 
 Soft Skills &amp;Other Requirements
 
 
 Technical Skills Hiring Requirements:
 
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 Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
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 Understands contact center business and trends.
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 Analytical skills and proactive reporting insights. Skills to be trained:
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 Client Product Training; Use of production tools.
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 Use of phone - email System.
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 Use of BMS System. Competencies and specific skills:
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 Achievement is oriented.
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 Communication skills.
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 Customer oriented.
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 Diversity orientation.
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 Judgment.
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 </ul>
 
 
</div>

French quality assurance specialist (call center)

Baladna Food Industries

<div>
 
 Baladna Food Industries is hiring a Supply Chain Analyst to join our dedicated team in Cairo, Egypt!
 
 
 
 
 
 We are seeking an analytical professional with proven experience to optimize our supply chain planning and execution. This role is essential for driving efficiency and operational excellence within our dynamic food manufacturing environment.
 
 
 
 
 
 Core Requirements:
 
 
 1. Previous experience in Demand Planning is required.
 
 
 2.
 
 Proficiency in SAP IBP is necessary.
 
 
 
 3. Strong English communication skills, as most of the team operates in English.
 
 
 4. Foundational knowledge in excel and analysis.
 
 
 5.
 
 Previous experience in sales volume and forecasting sales.
 
 
 
 
 
 
 
 
 
 
 
 Location - Greek Campus, Abdeen, Downtown.
 
 
 
 
 
</div>

Supply Chain Analyst

Explore 667+ Sales operations analyst in Cairo this January. Find roles across top companies and apply now to boost your career.

667 sales operations analyst jobs IN Cairo

Sales Operations Analyst

Sales Operations Analyst

Commercial Strategy and Operations Analyst

Order Management Senior Analyst

Business Analyst

French quality assurance specialist (call center)

Supply Chain Analyst