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sales operations analyst

Luciq

<div>
 We are looking for a goal-oriented and technically brilliant Data Analyst to join our GTM Operations team. You will be the key link between our complex data systems and our Go-To-Market strategy, providing the insights that help our Sales, Marketing, and Leadership teams make smarter, faster decisions. If you have a passion for data visualization, a knack for modeling, and the business sense to know what matters, this is your role.
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Be the Insight Engine: Proactively analyze our diverse data to uncover trends, correlations, and opportunities that others might miss. Tell the story behind the numbers to influence our GTM strategy.
 </li>
 <li>
 Build the Foundation: Design, build, and maintain clean, reliable, and performant dashboards and reports in Looker that become the single source of truth for the entire company.
 </li>
 <li>
 Power Our Growth: Help build and refine sophisticated marketing attribution and sales forecasting models to directly measure and improve the effectiveness of our revenue teams.
 </li>
 <li>
 Champion Data Integrity: Establish standardized definitions for key metrics (like "active users" and "enterprise acquisition") to ensure clarity and consistency across all teams.
 </li>
 <li>
 Drive Efficiency: Identify and fix slow queries and data pipeline bottlenecks, working to streamline how we access and use our data.
 </li>
 <li>
 Support Key Initiatives: Collaborate on building financial models for critical, high-impact projects like pricing strategy.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in Data Analytics, Statistics, Business, or a related quantitative field.
 </li>
 <li>
 3+ years of professional experience in a Data Analyst, BI Analyst, or similar role.
 </li>
 <li>
 You are a SQL expert: You can write complex, optimized queries in your sleep.
 </li>
 <li>
 You are a visualization pro: You have advanced experience with Looker (or similar BI tools like Tableau, Power BI) and know how to make data intuitive and actionable.
 </li>
 <li>
 You have foundational data warehousing knowledge: Hands-on experience with Redshift, BigQuery, or Snowflake, and familiarity with ETL tools like Fivetran.
 </li>
 <li>
 You're a business-minded technologist: You don't just report the data; you understand what it means for the business and can make strategic recommendations.
 </li>
 <li>
 You're a brilliant communicator: You can effectively partner with and present to stakeholders from technical teams to company executives.
 
 
 </li>
 </ul>
 
 Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in a B2B SaaS environment.
 </li>
 <li>
 A background in Marketing, Product, or Sales operations.
 </li>
 <li>
 Experience with Python or R for statistical analysis.
 </li>
 </ul>
</div>

Data Analytics

Docusign

<div>
 
 Company Overview
 
 
 
 Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
 
 
 What you'll do
 
 
 The Channel Sales Analyst is the team member who is responsible for assisting in accelerating channel led growth. This will be achieved by becoming the subject matter expert on all processes related to registration, closing and winning of partner deals. Examples of activities include deal registration, quoting, order form/purchase order management, and working cross functionally with various business partners within Docusign and our transacting Partners.
 
 
 This position is an individual contributor role reporting to Manager, Channel Deal Operations.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Support Docusign field teams with back office activities, becoming the subject matter expert on the processes to create, price and close partner deals
 </li>
 <li>
 Review, validate and approve partner submissions for new deals, and convert into opportunities
 </li>
 <li>
 Quote creation and management
 </li>
 <li>
 Obtain proper approvals for quotes and ensure information is transmitted correctly to associated parties
 </li>
 <li>
 Ensure Order Form is correct and submitted to partners
 </li>
 <li>
 Steward this process from beginning to end, ensuring timely handoffs and performing timely operational procedures
 </li>
 <li>
 Ensure Purchase Order information is correct and aligned with the Quote/Order Form
 </li>
 <li>
 Assist Revenue Operations as needed with timely and necessary updates
 </li>
 <li>
 Coordinate cross functionally with different personas in the process
 </li>
 <li>
 Support Sales, Account management, Channel Managers and Partner Operations in ensuring the opportunities are maintained correctly and quotes are performed accurately and timely
 </li>
 <li>
 Strive to ensure Opportunities have correct and strictly accurate data quality
 </li>
 <li>
 Help drive quicker and tighter deal time by reducing errors and inconsistencies within various touchpoints of the process
 
 
 </li>
 </ul>
 Job Designation
 
 
 
 Hybrid:
 
 Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
 
 
 Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
 
 
 What you bring
 
 
 
 Basic
 
 
 
 <ul>
 <li>
 1-2+ years working in sales back office roles - quoting, order processing, etc.
 </li>
 <li>
 Fluent French, both verbal and written
 </li>
 <li>
 Salesforce experience
 </li>
 <li>
 CPQ / Quoting experience
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Understanding the basics of Leads and Opportunities and the sales/operational cycles around them
 </li>
 <li>
 Familiarity with opportunity management
 </li>
 <li>
 Working understanding of the channel space (Resellers/Distributors/ISV/SI)
 </li>
 <li>
 Understanding of the Channel Resell cross-functional team structure - Channel Management, Sales, Partner Operations, and Revenue Operations
 </li>
 <li>
 Apttus + CPQ + Order Form/Purchase Order experience
 </li>
 <li>
 Understanding of the overall Reseller-Distributor channel business
 </li>
 <li>
 1+ years of experience working with Deal Registrations
 
 
 </li>
 </ul>
 Life at Docusign
 
 
 
 Working here
 
 
 
 Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.
 
 
 We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.
 
 
 
 Accommodation
 
 
 
 Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
 
 
 If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
 
 
 Applicant and Candidate Privacy Notice
 
 
</div>

Channel Sales Analyst - French speaking

Cornerstone Development

<div>
 
 
 Job Summary
 
 
 
 
 The Sales Operation and CRM Coordinator will play a crucial role in supporting the sales team by managing customer relationship management (CRM) processes and improving operational efficiencies. This position requires a detail-oriented individual with strong analytical skills who can effectively coordinate sales activities and assist in the development of sales strategies.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Oversee and maintain the CRM system to ensure accurate and up-to-date customer data.
 
 
 
 
 - Collaborate with sales teams to streamline processes and improve sales performance.
 
 
 
 
 - Analyze sales data and generate reports to identify trends and opportunities for growth.
 
 
 
 
 - Assist in the creation and implementation of sales training programs.
 
 
 
 
 - Coordinate sales meetings and prepare materials for presentations.
 
 
 
 
 - Support the development of sales strategies and promotional initiatives.
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 2-4 years of experience in sales operations or CRM management.
 
 
 
 
 - Proven track record in supporting sales teams and driving operational efficiencies.
 
 
 
 
 - Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 
 
 
 
 - Previous experience in Odoo
 
 CRM
 
 or any other sales operations system are a plus.
 
 
</div>

Real-estate Sales Operation and CRM Coordinator

Mercedes-Benz Egypt

<div>
 
 Job Description:
 
 
 Business digital transformation:
 
 <ul>
 <li>
 Analyse the need of the business to ensure that the sales department has the tool needed to steer business effectively
 </li>
 <li>
 Continuously translate daily/monthly sales KPIs on more visual and effective way through using power tools such as (Power-BI)
 </li>
 <li>
 Work closely with the IT department for analysis of backend data generated from all our systems (SWT, GO, excel etc.)
 </li>
 <li>
 Cooperate in solving system issues generated during normal operation
 </li>
 </ul>
 
 
 
 
 Process optimization:
 
 <ul>
 <li>
 Collaborate with subject matter experts to identify business requirements for developing processes
 </li>
 <li>
 Partner with subject matter experts to create process documentation to be used in implementation process improvement
 </li>
 <li>
 Develop all required business workflow required by the sales department
 </li>
 </ul>
 
 
 
 
 Other Tasks:
 
 <ul>
 <li>
 Assist the sales operation manager in Traffic letter issuance
 </li>
 <li>
 Assist in dealer target achievement calculations on a quarterly basis
 </li>
 <li>
 Issue CR/DN related to normal sales department operations such as (Demo &amp; courtesy, Variable margin etc.)
 </li>
 </ul>
 
 
 
 
 Ad-hoc projects:
 
 <ul>
 <li>
 Assist sales management , senior manager in Ad-hoc projects related to sales department
 </li>
 </ul>
 
 
 
 
 Compliance Assurance:
 
 <ul>
 <li>
 Ensure that all compliance requirements are met and properly documented as per DAG and MBEg policies.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 Training and Qualification:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business informatics or any relevant field from a reputable university
 </li>
 </ul>
 
 
 
 
 Technical knowledge:
 
 <ul>
 <li>
 Excellent command of MS office (Excel, PowerPoint and Word)
 </li>
 <li>
 Good knowledge of power tools (Power BI)
 </li>
 <li>
 Good knowledge of relational databases and ability to perform complicated analysis
 </li>
 <li>
 Ability to handle multiple projects simultaneously
 </li>
 </ul>
 
 
 
 
 Soft skills/individual competence:
 
 <ul>
 <li>
 Fluent in English both in written and speaking
 </li>
 <li>
 Superior attention to detail under tight deadlines
 </li>
 <li>
 Good interpersonal and communication skills, proactive, mature and team player
 </li>
 <li>
 Reporting and process management
 </li>
 <li>
 Ability to work underpressure
 </li>
 <li>
 Excellent presentation skills
 </li>
 <li>
 Self-motivated and result-driven attitude
 </li>
 <li>
 Organized, effective time management
 </li>
 </ul>
</div>

Sales process optimization & digital transformation Specialist

PepsiCo

<div>
 
 Overview
 
 
 
 Support PepsiCo by developing most efficient, most effective journey plans for the Frontline Sales team, ensuring optimum coverage of customers in line with the GTM strategy and tactical objectives of the business. Core duties include data collection / cleansing, route planning and maintenance, and performance reporting and analysis.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Work with BU GTM team to understand GTM strategy, operating principles and sales routing requirements
 </li>
 <li>
 Prioritize and prepare Routing objectives as per AOP or routing plans
 </li>
 <li>
 Engage with the UM/TDM on improving Route productivity KPI&rsquo;s and suggest them implement desired changes.
 </li>
 <li>
 Work along with local sales project teams on Pre-work Requirements - Validating Customer master file, Work with local Sales Analysts to conduct outlet segmentation, Validate frequency of visit and geocoding outlets
 </li>
 <li>
 Using the GTM digital routing tool, generate balanced field sales routes based on set KPIs (Eg: # customers, segmentation, call frequency/day, sales volume and min-max daily/weekly route completion times)
 </li>
 <li>
 Conduct Routing process: (Lead Data Collection, Input outlet and DC data into routing software, model current state to establish baseline and validate data, Prepare routing scenarios to assess headcount needs/savings, Create new routes as per business objectives, Prepare Work Change Plan, Support Work Change Plan execution)
 </li>
 <li>
 Partner with Field Sales team to ensure route plans are properly vetted and delivered in accordance with the established timeline and productivity / tactical objectives
 </li>
 <li>
 Continuously review and scrub geo-fencing data to ensure accuracy and currency. Update route plans as required.
 </li>
 <li>
 Develop and deliver reporting, including call compliance &amp; call effectiveness and before/after comparison. Share key insights and recommendations with Field Sales team for future implementation
 </li>
 <li>
 Prepare qualitative route performance analysis to highlight further optimization opportunities and recommendations
 </li>
 <li>
 Modify route solutions based on feedback from GTM / Frontline Managers and in line with established routing principles
 </li>
 <li>
 Train new routers as required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree in Business or related filed
 </li>
 <li>
 Basic English language proficiency
 </li>
 <li>
 1-2 years experience in Sales, logistics, or supply chain with an FMCG Company is a must
 </li>
 <li>
 Experienced with Routing / Logistics software (desirable)
 </li>
 <li>
 Project management skills is a plus
 </li>
 <li>
 Ability to understand complex business drivers, develop metrics, analyze and implement improvements
 </li>
 <li>
 Strong communication and influencing skills
 </li>
 <li>
 Results oriented with robust planning and follow up skills
 </li>
 </ul>
</div>

Routing Intelligence Assistant Analyst

Baladna Food Industries

<div>
 
 Baladna Food Industries is hiring a Supply Chain Analyst to join our dedicated team in Cairo, Egypt!
 
 
 
 
 
 We are seeking an analytical professional with proven experience to optimize our supply chain planning and execution. This role is essential for driving efficiency and operational excellence within our dynamic food manufacturing environment.
 
 
 
 
 
 Core Requirements:
 
 
 1. Previous experience in Demand Planning is required.
 
 
 2.
 
 Proficiency in SAP IBP is necessary.
 
 
 
 3. Strong English communication skills, as most of the team operates in English.
 
 
 4. Foundational knowledge in excel and analysis.
 
 
 5.
 
 Previous experience in sales volume and forecasting sales.
 
 
 
 
 
 
 If you are a results-oriented analyst ready to make an immediate impact on a major food industry player, we encourage you to apply by sending your CV to h.elsheemy@baladna.com
 
</div>

Supply Chain Analyst

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Role Description:
 
 
 
 The Head of Commercial &ndash; Fulfillment will lead Bosta&rsquo;s commercial strategy to drive sustainable growth, revenue, and market expansion. This role oversees sales, telesales, account management, and pricing functions, ensuring alignment with operational and technical capabilities.
 
 
 The Head of Commercial will set and execute strategic commercial plans, develop pricing models, and build strong merchant pipelines. They will also drive client retention and satisfaction through effective account management and performance monitoring, while leading and developing a high-performing commercial team.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 1- Strategy &amp; Growth:
 </li>
 <li>
 Develop and execute the commercial strategy to achieve monthly and annual order and revenue targets
 </li>
 <li>
 Identify new market segments, verticals, and geographies to expand the client base
 </li>
 <li>
 Design and monitor OKRs for the sales, telesales, and account management teams aligned with the company&rsquo;s growth trajectory
 </li>
 <li>
 Collaborate with Operations and Tech to ensure the commercial roadmap is supported by service quality and tech capabilities
 </li>
 <li>
 2. Revenue &amp; Pricing Management
 </li>
 <li>
 Own the P&amp;L responsibility of the fulfillment business, ensuring profitability across all merchant segments
 </li>
 <li>
 Oversee pricing and discounting frameworks, ensuring competitiveness and margin optimization
 </li>
 <li>
 Work with the pricing analyst and finance team to design tiered commercial models based on order volume, SKU complexity, and storage utilization
 </li>
 <li>
 Monitor ASP (Average Selling Price) trends and make proactive adjustments to pricing strategy
 </li>
 <li>
 3. Sales &amp; Business Development
 </li>
 <li>
 Lead the sales and telesales functions to consistently meet acquisition targets
 </li>
 <li>
 Build and maintain a high-performing pipeline of potential merchants &mdash; from Nano to Red tier accounts
 </li>
 <li>
 Set clear sales processes, CRM tracking, and reporting cadence to ensure data-driven decisions
 </li>
 <li>
 Represent the company in key partnerships, events, and B2B collaborations to build brand awareness
 </li>
 <li>
 4. Account Management &amp; Client Success
 </li>
 <li>
 Lead the Account Management team to maximize client satisfaction, retention, and upsell opportunities
 </li>
 <li>
 Oversee merchant health metrics: order growth, success rate, RTV %, and SLA adherence
 </li>
 <li>
 Ensure All-tier clients receive dedicated support and proactive problem-solving
 </li>
 <li>
 5. Performance, Data, and Forecasting
 </li>
 <li>
 Partner with the Performance Analyst to monitor key KPIs &mdash; daily orders, churn, Average Selling Pricing and margin contribution
 </li>
 <li>
 Develop weekly and monthly business performance dashboards for leadership review
 </li>
 <li>
 Utilize forecasting models to anticipate seasonal demand, warehouse utilization, and sales team capacity
 </li>
 <li>
 6. Leadership &amp; People Development
 </li>
 <li>
 Lead and mentor a multidisciplinary team: sales, telesales, account management, and pricing
 </li>
 <li>
 Establish a culture of ownership, agility, and accountability within the commercial department
 </li>
 <li>
 Design incentive schemes and performance evaluation frameworks to drive motivation and retention
 </li>
 <li>
 Recruit and upskill talents to match the pace of company growth
 
 
 
 </li>
 </ul>
 
 Qualification and Experience :
 
 
 
 <ul>
 <li>
 7+ years of experience in commercial leadership within e-commerce sectors
 </li>
 <li>
 Proven track record in sales strategy, and client retention
 </li>
 <li>
 Strong understanding of fulfillment workflows (inbound, storage, outbound, RTV)
 </li>
 <li>
 Data-driven and comfortable with dashboards, CRMs, and analytics tools
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Head of Commercial (Fulfillment)

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