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customer services specialist Jobs in Istanbul

customer services specialist

sales support representative

Eaton

<div><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:</b></h2>
</div><div><p>
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY<br>
<br>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide.<br>
The <b>Sales Support Representative (Dutch or French speaker)</b> is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.</p><p>
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.</p><p><b><br>
Main Responsibilities:</b></p><ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills:</b></h2>
</div><div><ul><li>Fluent level of <b>Dutch</b> or <b>French </b>language skills</li><li>
Sales or order management experience preferably on electrical/IT/telecommunications is a plus</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, Industry, Channel and Competitive Knowledge.</li><li>
Salesforce knowledge is a plus</li><li>
Negotiation and consultative selling skills.</li><li>
Excellent Communication and Interpersonal Skills (Written and Verbal).</li><li>
Build and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude.</li><li>
Business Acumen and Navigation Skills (Corporate structure, Channel structure, etc.).</li><li>
Teamwork, networking and continuous learning skills.</li><li>
Adapting and driving change and process improvements.</li><li>
Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting<p><b><br>
What we offer:</b><br>
Competitive compensation and benefits package<br>
Challenging projects in dynamic collaborative team<br>
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.<br>
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University<br>
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.</p><p>
 #LI-SO1</p></li></ul></div></div></div></div>

Sales Support Representative - Dutch or French Speaker

<div><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:</b></h2></div><div></div><div><div><p><br>
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY<br>
<br>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide.<br>
The Sales Support Representative (German speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.</p><p>
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.</p><p><b><br>
Main Responsibilities:</b></p><ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</li><li>Minimum 2 years of sales experience preferably on electrical/IT/telecommunications</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills:</b></h2></div><div><p><br>
</p><div><ul><li>Languages: German (B2&ndash;C1) and English (fluent) <b>required</b>; additional European languages are an advantage</li><li>
Strong understanding of software applications and customization capabilities</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, industry, channel, and competitive knowledge</li><li>
Knowledge of export business rules (as required)</li><li>
Negotiation and consultative selling skills</li><li>
Excellent written and verbal communication and interpersonal skills</li><li>
Ability to build and maintain positive customer relationships through active listening and timely issue resolution</li><li>
Strong business acumen and ability to navigate corporate and channel structures</li><li>
Teamwork, networking, and continuous learning mindset</li><li>
Adaptability and ability to drive change and process improvements</li><li>
Ability to build and manage a sales funnel using CRM tools with accurate reporting<p><b><br>
What we offer:</b><br>
Competitive compensation and benefits package<br>
Challenging projects in dynamic collaborative team<br>
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.<br>
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University<br>
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.</p><p>
 #LI-SO1</p></li></ul></div></div></div></div></div>

Service Sales Representative (German speaker)

Adecco

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    The Adecco Group is a leading human resources solutions company operating in more than 60 countries and employing millions of people every day. Listed on the Fortune Global 500 list, The Adecco Group creates better job opportunities with its 34,000 employees by emphasizing inclusivity and collaboration. Headquartered in Zurich, Switzerland, The Adecco Group AG is listed on the SIX Swiss Exchange and has been named one of the &ldquo;World&rsquo;s Best Workplaces&rsquo; &rdquo; by Great Place to Work&reg;.
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   We are looking for a Sales Support Specialist for our client, whom we provide consultancy services to.
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    QUALIFICATIONS
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   Graduated from universities with a degree in Business Administration, Marketing, Sales, Communication, or related fields
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   Minimum of 1 year of experience in sales support, administrative affairs, or marketing
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   Proficient in using CRM systems and MS Office programs (especially Excel and PowerPoint)
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   Excellent command of English (both written and spoken); able to communicate directly with international offices
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   Strong communication skills, customer-oriented, detail-oriented, with well-developed planning and organizational abilities
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   A good team player, capable of handling multiple tasks simultaneously
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    JOB DESCRIPTION
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   Act as the first point of contact for sales engineers and customers; manage quotation preparation, order tracking, pricing, and customer registration processes
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   Ensure customer data (e.g., delivery dates,) is accurate and up to date
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   Provide reporting and analysis support to the sales team
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   Adecco is a private employment agency under Turkey Employment Organization's authorization 554 license number 10.11.2022.
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   Adecco, &Idot;&scedil;kur'un denetiminde 10.11.2022 tarihli 554 No'lu lisans sahibi &ouml;zel istihdam b&uuml;rosudur.
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Sales Support Specialist (US Working Hours)

Intertek

<div><p><b>Electrical - Sales Support Staff</b></p>
<p><b>
QUALIFICATIONS AND JOB DESCRIPTION</b></p>
<p>
Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service. Our entrepreneurial spirit is the key to bringing quality and safety to life, helping our customers power ahead. A career with Intertek means you will be applying your skills and expertise toward ensuring the quality and safety of products and services used by millions throughout the world. We are a leading provider of ATIC (Assurance, Testing, Inspection and Certification) Services with over 40,000 people across 1,000 locations in over 100 countries.</p>
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Our vision is to become the world&rsquo;s most trusted partner for Quality Assurance and we offer people the chance to make an impact with attractive growth opportunities on a global scale.</p>
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Intertek Turkey office is seeking a <b>&ldquo;Sales Support Staff&rdquo;</b> for the Electrical Services team.</p>
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If you want to join one of the most reliable partners in the world for Quality Assurance, apply now!</b></p>
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<li>Graduates from relevant university departments</li>
<li>Proficient in English</li>
<li>At least 3 years of experience in the field</li>
<li>Able to effectively use MS Office programs</li>
<li>Possessing the ability to analyze, solve problems, make decisions, think analytically, and plan</li>
<li>Team player</li>
<li>Residing in Istanbul</li>
<li>Male candidates must have completed their military service.</li></ul><br>
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JOB DESCRIPTION</b></p>
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<li>Track project registrations by preparing proposals</li>
<li>Contribute to department goals by implementing an active sales strategy</li>
<li>Research new sectors and services</li>
<li>Track weekly and monthly sales targets and take necessary actions to achieve them</li>
<li>Ensure registration and reporting through CRM.</li></ul><br>
<p></p>
<p><b>
WHO ARE WE!</b></p>
<ul>
<li>We are a global family that values diversity.</li>
<li>We always do the right thing. With precision, pace and passion.</li>
<li>We trust each other and have fun winning together.</li>
<li>We own and shape our future.</li>
<li>We create sustainable growth. For All.</li></ul></div><p></p>

Electrical - Sales Support Staff

Roka Recruitment

<p>Sales &amp; Marketing Representative (On-Site)</p><p><b>Location:</b> Istanbul, Turkey</p><p>About Roka Recruitment</p><p>Roka Recruitment is a fast-growing Istanbul-based company specializing in customer engagement and business process solutions. We operate with a strong performance culture and a results-driven sales approach.</p><p>The Opportunity</p><p>We are expanding our on-site sales team and seeking ambitious, energetic Sales &amp; Marketing Representatives currently based in Istanbul. If you are motivated by targets, commissions, and career growth, this role is for you.</p><p>Please note: This position is on-site and does not include relocation support.</p><p>What You Will Do</p><ul><li>Handle inbound and outbound sales interactions</li><li>Present and promote products and services effectively</li><li>Identify customer needs and convert opportunities into sales</li><li>Achieve and exceed individual and team KPIs</li><li>Maintain accurate system records and service quality standards</li></ul><p>What We Are Looking For</p><ul><li><b>Native</b> or fluent level in <b>English, Hindi/Urdu, German or French</b> (at least one required)</li><li>Currently residing in Istanbul with a valid residence/work permit (mandatory)</li><li>Strong communication, negotiation, and closing skills</li><li>Target-driven and performance-oriented mindset</li><li>Previous experience in sales or call center roles is an advantage</li></ul><p>What We Offer</p><ul><li>Competitive base salary + uncapped commission structure</li><li>Attractive performance-based incentives</li><li>Ongoing sales training and coaching</li><li>Clear career advancement opportunities</li></ul><p>How to Apply</p><p>Please submit your updated CV along with your contact details.</p><p><b>Employment Type:</b> Full-time</p><p>Job Type: Full-time</p><p>Pay: 43,000.00TRY - 70,000.00TRY per month</p>

Sales and Marketing Representative

ALFA Medical Investment Fund

<p><b>International Sales Representative</b></p><p>Şişli, Istanbul</p><p><b>About DentSpa</b></p><p>Founded in 2018, DentSpa has rapidly become one of Turkey&rsquo;s leading dental tourism clinics, delivering premium, patient-focused care to international patients from around the world.</p><p>With 200+ professionals representing 13+ nationalities, we operate in a truly global, multicultural environment where excellence and patient satisfaction come first.</p><p><b>Role Overview</b></p><p>We are looking for a highly motivated <b>International Sales Representative</b> to manage overseas patient inquiries, convert qualified leads into confirmed treatment plans, and ensure a seamless patient journey from the first contact to post-treatment follow-up.</p><p>This role is ideal for ambitious, target-driven professionals who thrive in a dynamic, performance-oriented environment.</p><p><b>Key Responsibilities</b></p><ul><li>Promote DentSpa&rsquo;s services across international markets and patient segments</li><li>Manage and convert inbound leads into confirmed treatment bookings</li><li>Conduct consultations via phone, email, and digital communication channels</li><li>Maintain accurate records and workflows using CRM systems</li><li>Collaborate closely with medical and operational teams to ensure an outstanding patient experience</li><li>Achieve and exceed individual sales targets and KPIs</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>Proven experience in international sales (health tourism or medical sector experience is a strong plus)</li><li>Excellent communication, persuasion, and negotiation skills</li><li>Results-oriented mindset with strong closing ability</li><li>Fluent in English (additional languages such as Russian, Spanish, Italian, French, or German are highly valued)</li></ul><p><b>What We Offer</b></p><ul><li>Competitive base salary + attractive commission structure</li><li>High-quality, pre-qualified inbound leads</li><li>Multinet meal card &amp; annual leave benefits</li><li>Exclusive dental treatment discounts</li><li>Continuous training and career growth opportunities</li><li>A fast-growing, multicultural, and performance-driven environment</li></ul><p><i><b>If you are passionate about international sales and want to build a long-term career within a rapidly expanding healthcare brand, we would be delighted to connect with you.</b></i></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you commute to Şişli/Mecidiyek&ouml;y?</li><li>Please state the languages you speak fluently.</li><li>What is your salary expectation?</li><li>Do you have both registered adress and residency permit to stay in İstanbul?</li></ul>

International Sales Representative

Medico Clinic

<p><b>Medico Clinic</b> is dedicated to delivering high-quality medical services through a patient-centered and holistic approach. We focus on the well-being, comfort, and satisfaction of every patient by offering comprehensive care throughout their medical journey.</p><p>With a team of experienced specialist doctors and highly trained staff, Medico Clinic provides a wide range of services, including hair transplantation, aesthetic and plastic surgeries, medical and dental aesthetics, and bariatric procedures. We also support our international patients with accommodation and transfer arrangements, ensuring a seamless and reassuring experience.</p><p>Our core values are safety, transparency, integrity, and excellence in care, creating a professional yet welcoming environment where patients feel supported at every stage.</p><p>Role Description</p><p>We are seeking a <b>full-time, on-site Italian-Speaking Sales Representative</b> to join our team at <b>Medico Clinic</b>.</p><p>In this role, you will be responsible for communicating with Italian-speaking clients, providing detailed information about our medical services, and guiding them through the consultation and booking process. You will handle inquiries, build and maintain strong client relationships, manage sales activities, and support patients throughout their treatment journey to ensure a high level of satisfaction and trust.</p><p>Key Responsibilities</p><ul><li>Communicate effectively with Italian-speaking clients via phone, email, and messaging platforms</li><li>Present Medico Clinic&rsquo;s services clearly and professionally</li><li>Manage consultations, follow up on leads, and convert inquiries into bookings</li><li>Maintain accurate client records using CRM systems</li><li>Support clients before, during, and after their medical journey</li><li>Coordinate with internal departments to ensure smooth service delivery</li><li>Deliver exceptional customer service and address client needs with empathy and professionalism</li></ul><p>Qualifications</p><ul><li>Excellent verbal and written communication skills in <b>Italian</b></li><li>Strong sales, persuasion, and negotiation skills</li><li>Previous experience in <b>medical tourism, healthcare, sales, or related fields</b> is an advantage</li><li>Customer-focused mindset with the ability to build trust and long-term relationships</li><li>Strong organizational and multitasking abilities</li><li>Familiarity with CRM software and basic computer applications</li><li>Professional attitude with a strong commitment to client satisfaction</li></ul><p>İş T&uuml;r&uuml;: Tam zamanlı</p>

Italian Speaking Sales Representative

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