director of marketing

salesforce & marketing cloud administrator Jobs in Washington

salesforce & marketing cloud administrator

senior marketing content specialist Jobs in Washington

senior marketing content specialist

salesforce marketing cloud administrator

Raymond James

<div><p><b>Job Description Summary
</b></p>.
<p></p><p><b>Job Description
</b></p><p><b><i>Please note: This role is not eligible for immigration Work Visa sponsorship, either currently or in the future.
</i></b></p><p></p><h1 class="jobSectionHeader"><b>Position Overview
</b></h1><p>We are seeking a dynamic Salesforce &amp; Marketing Cloud Administrator to optimize our CRM and marketing automation platforms. This role ensures seamless integration, data integrity, and compliance within a regulated financial services environment. You will collaborate cross-functionally to deliver personalized customer experiences, enhance operational efficiency, and support strategic marketing initiatives.
</p><h1 class="jobSectionHeader"><b>Key Responsibilities
</b></h1><h2 class="jobSectionHeader"><b>Salesforce Administration
</b></h2><ul><li>Configure and maintain Salesforce org, including custom objects, fields, workflows, validation rules, and page layouts.
</li><li>Manage user roles, profiles, permissions, and security settings.
</li><li>Develop and maintain reports and dashboards for actionable business insights.
</li><li>Ensure data quality through regular audits and deduplication processes.
</li><li>Implement automation using Flow and other declarative tools.
</li><li>Collaborate with stakeholders to gather requirements and deliver scalable solutions.
</li><li>Oversee Experience Cloud portals, ensuring optimal user experience and security.
</li></ul><h2 class="jobSectionHeader"><b>Marketing Cloud Administration
</b></h2><ul><li>Configure and maintain Marketing Cloud components including Email Studio, Journey Builder, Automation Studio, and Contact Builder.
</li><li>Create and optimize email campaigns, journeys, and automations using Journey Builder and Automation Studio.
</li><li>Build and optimize customer journeys, triggered sends, and audience segmentation strategies.
</li><li>Ensure seamless integration between Salesforce CRM and Marketing Cloud.
</li><li>Maintain data hygiene, synchronization, and compliance with financial data privacy regulations (DOL, ERISA, SEC, FINRA, GDPR).
</li><li>Monitor Marketing Cloud performance, including campaign metrics, automations, and subscriber engagement.
</li><li>Provide actionable insights to improve targeting and personalization.
</li><li>Partner with legal and compliance teams to review and approve campaign content and data usage.
</li><li>Ensure compliance with CAN-SPAM, GDPR, and other data privacy regulations.
</li><li>Perform quality assurance checks, testing, and rendering validation before sending.
</li></ul><h2 class="jobSectionHeader"><b>Compliance &amp; Governance
</b></h2><ul><li>Ensure adherence to industry regulations including ERISA, SEC, FINRA, and GDPR.
</li><li>Maintain audit trails for all CRM and marketing activities.
</li><li>Collaborate with compliance teams to implement secure data handling and encryption protocols.
</li></ul><h1 class="jobSectionHeader"><b>Qualifications
</b></h1><ul><li>Bachelor&rsquo;s degree in Marketing, Information Systems, or related field.
</li><li>Salesforce Certified Administrator (required); Advanced Admin or Platform App Builder preferred.
</li><li>Salesforce Marketing Cloud Email Specialist or Marketing Cloud Administrator certification strongly preferred.
</li><li>3+ years of experience in Salesforce administration and Marketing Cloud in a regulated industry.
</li><li>Proficiency in SQL, AMPscript, and HTML/CSS for email development.
</li><li>Strong understanding of CRM data models, marketing automation, and customer lifecycle management.
</li><li>Knowledge of email compliance and data governance best practices (CAN-SPAM, GDPR).
</li><li>Excellent problem-solving skills and ability to manage multiple projects simultaneously.
</li><li>Strong communication and collaboration skills to work cross-functionally with marketing, compliance, and IT teams.
</li></ul><h1 class="jobSectionHeader"><b>Preferred Skills &amp; Certifications
</b></h1><ul><li>Salesforce Marketing Cloud Engagement Administrator.
</li><li>Salesforce Marketing Cloud Email Specialist.
</li><li>Salesforce Certified Data Architect (optional but beneficial).
</li><li>Experience with Journey Builder personalization and Einstein AI features.
</li><li>Project management experience (Agile or similar).
</li></ul><p></p><p><b>Education
</b></p>Bachelor&rsquo;s: Business Administration, Bachelor&rsquo;s: Information Technology, Bachelor&rsquo;s: Marketing
<p></p><p><b>Work Experience
</b></p>General Experience - 3 to 6 years
<p></p><p><b>Certifications
</b></p>Other License Not Listed - Other
<p></p><p><b>Salary Range
</b></p>$70,000.00-$90,000.00
<p></p><p><b>Travel
</b></p>Less than 25%
<p></p><p><b>Workstyle
</b></p>Remote
<p></p><div>At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
<br>
<br>
We expect our associates at all levels to:
<br>
<ul><li>Grow professionally and inspire others to do the same
</li><li>Work with and through others to achieve desired outcomes
</li><li>Make prompt, pragmatic choices and act with the client in mind
</li><li>Take ownership and hold themselves and others accountable for delivering results that matter
</li><li>Contribute to the continuous evolution of the firm
</li></ul></div><p></p><p>At Raymond James &ndash; as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
</p>#LI-TG1</div>

Salesforce & Marketing Cloud Administrator

Workshop Digital

<div><p>This is a <b>hybrid</b> (1 day per week) position located in Richmond, VA.</p><p></p><p><b>
Who We Are</b></p><p>
Workshop Digital is a team of curious, driven marketers who love solving complex problems and creating results for ourselves and our clients. Based in Richmond, Virginia, we&rsquo;ve built a culture centered on transparency, collaboration, and continuous learning&hellip; because great work starts with empowered and curious people.</p><p></p><p><br>
Here, you&rsquo;ll collaborate closely with teammates who are always willing to share knowledge, try new approaches, and celebrate wins together. You&rsquo;ll have room to learn, space to experiment, and a team that respects both your work and your life outside it.</p><p></p><p><br>
If you&rsquo;re passionate about digital marketing and want to work somewhere that values your voice, your development, and your well-being, you&rsquo;ll fit right in.</p><p><b><br>
Position Purpose</b></p><p>
The Growth Marketing Specialist is a key member of the internal Marketing team who is responsible for supporting and executing growth-driven marketing strategies, with a primary focus on generating qualified leads and opportunities. This role focuses on optimizing customer acquisition and retention through marketing campaigns, data analysis, and cross-team collaboration.</p><p><b><br>
Position Summary</b></p><p>
The Growth Marketing Specialist drives the execution and optimization of marketing initiatives that support the organization&rsquo;s growth objectives and goals. The Growth Marketing Specialist:</p><ul><li>
Coordinates activity on the website <i>(e.g., update existing content, launch new guides, webinars, or blog content, replace imagery, etc.)</i></li><li>
Supports the strategy and execution of email newsletters and social media</li><li>
Proofread submissions before use in marketing campaigns</li><li>
Assists with PR and event planning</li><li>
Maintains Salesforce data for accurate reporting</li><li>
Stays informed about marketing industry trends</li><li>
Analyzes marketing trends and customer behavior to inform marketing strategy</li><li>
Assists the Growth Marketing Manager with budget management</li><li>
Supports cross-division teams with client and sales assets</li></ul><p><b><br>
Responsibilities</b></p><p><b>
Campaign and PR Management</b></p><ul><li>
Ensure quality execution of marketing campaign assets</li><li>
Lead the building of campaign briefs for marketing campaign assets and initiatives, with oversight from the Growth Marketing Manager</li><li>
Own the development and optimization of email marketing campaigns to clients and prospects, leveraging A/B testing, segmentation, and automation tools to maximize engagement and conversion</li><li>
Manage social media strategy (LinkedIn, Facebook, Instagram) and online presence, optimizing content for engagement while ensuring alignment with brand tone, positioning, and goals</li><li>
Generate positive PR for Workshop Digital by submitting company news, including announcements for new hires and clients, and awards to local publications</li><li>
Assist the Growth Marketing Manager with maintaining budgets</li><li>
Research potential new local and national advertising opportunities to promote brand awareness</li><li>
Develop and complete award submissions, and also source additional award opportunities</li><li>
Assist with DigitalRVA and other marketing events, including promotion, set up, recording (if needed), and website updates</li></ul><p><b>
Website Management &amp; Maintenance</b></p><ul><li>
Manage WorkshopDigital.com and DigitalRVA.com to ensure the site adheres to brand guidelines, continues to improve in organic/AI search, and consistently converts visitors into leads.</li><li>
Implement SEO best practices across the websites, including but not limited to: keyword research, on-page optimization (meta tags, alt text, headers), and improving technical SEO elements such as site speed and mobile-friendliness</li><li>
Maintain inventory of marketing materials and company swag, ensuring alignment with marketing budget allocation</li><li>
Maintain a clean lead list in Salesforce for the sales team</li><li>
Manage the company&rsquo;s digital asset library, ensuring all materials are properly organized and accessible both internally and externally</li></ul><p><b>
Reporting and Analysis</b></p><ul><li>
Own the monthly marketing reporting and dashboard creation/analysis, providing insights into key metrics and presenting findings to the Growth Marketing Manager</li><li>
Research market trends, customer behavior, and competitive landscape, preparing detailed reports that analyze and summarize data to inform marketing strategies</li></ul><p><b>
Business Development Support</b></p><ul><li>
Assist the Business Development team in Sales collateral <i>(including RFP submissions)</i> and the Client Services team in client assets</li></ul><p><b>
Professional Development</b></p><ul><li>
Continuously improve knowledge and skills through industry publications, professional development, training, and certifications</li><li>
Identify and recommend new technology, tools, and processes that improve efficiency across the marketing department</li><li>
Assist in compiling strategy presentations to present to Leadership</li></ul><p><b><br>
Qualifications</b></p><ul><li>
A minimum of 3 years of proven experience in growth marketing</li><li>
Strong organization skills and attention to detail</li><li>
Clearly and effectively articulates thoughts and points</li><li>
Excellent analytical, project management, and time management skills</li><li>
Able to identify and resolve problems</li><li>
Excellent communication and interpersonal skills.</li><li>
Creative thinker with a data-driven and analytical mindset.</li><li>
Basic level skills in MS Office Suite and Google Suite, particularly in Excel, Google Sheets, Google Slides, and Google Docs</li><li>
Proficiency in digital marketing channels (SEO, SEM), analytics tools, and marketing automation platforms</li><li>
Relevant certifications (e.g., Google Analytics, HubSpot, etc.) are a plus.</li><li>
Knowledge of emerging marketing trends and technologies.</li><li>
Experience in marketing automation tools and platforms, particularly in Craft CMS, Salesforce, Account Engagement, Basecamp, and Canva (preferred)</li><li>
Experience with A/B testing and multivariate experiments (preferred)</li></ul><p><b><br>
Benefits + Four Day Work Week (4DWW)</b></p><ul><li>
A real Four Day Work Week (4DWW) policy where 90% of Fridays are off!</li><li>
Competitive salaries</li><li>
Hybrid workspace for Richmonders (only Mondays are required)</li><li>
3 months fully paid Parental Leave</li><li>
8 hours of paid volunteer time per quarter</li><li>
401k with 3% non-elective contributions</li><li>
A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance</li><li>
Life insurance, short-term, and long-term disability</li><li>
Profit sharing</li><li>
2x a year company-wide meetup in Richmond, VA</li><li>
12 days PTO, 5 days STO, 11 holidays</li></ul><p><b>
List of</b><b> </b><b>Awards</b></p><ul><li><b>
8x </b>Outside Best Places to Work</li><li><b>
7x </b>Virginia Business Best Places to Work</li><li><b>
2x </b>Search Engine Land Finalist</li><li><b>
1x </b>US Search Awards - Best Small PPC Agency</li></ul><p><b><br>
Salary</b></p><ul><li>
Expected base salary range is $65,000 - $75,000 annually, based on experience</li></ul><p><b><br>
Equal Opportunity &amp; Inclusion Statement</b></p><p><i>
As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination in regard to gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, but we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.</i></p></div>

Growth Marketing Specialist (Richmond, VA)

Ad Hoc

<div><h1 class="jobSectionHeader"><b>Director of Marketing and Communications</b></h1>
<p><b>This is a Hybrid position.</b></p>
<p>Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people&rsquo;s needs and transform their experience of government.</p>
<p><b>Work on things that matter</b></p>
<p>Our collaborations have shaped some of the defining moments in public-sector service delivery. We&rsquo;ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we&rsquo;re also changing how the government approaches technology.</p>
<p><b>Built for a remote life</b></p>
<p>Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.</p>
<p><b>Committed to high expectations and a welcoming culture</b></p>
<p>Ad Hoc values acceptance, accountability, and humility. We aren&rsquo;t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.</p>
<p><b>Primary Responsibilities:</b></p>
<p>As a Director of Marketing and Communications, you will be responsible for working with Ad Hoc&rsquo;s Chief of Staff and Senior leadership to develop and execute comprehensive internal and external communications and marketing plans that are aligned to Ad Hoc&rsquo;s mission, goals, and Go To Market strategy. This role will also be responsible for managing relationships across the organization, including working with stakeholders to understand and convey our mission, vision, and market value proposition, both internally and externally.</p>
<p>A Director of Marketing and Communications must exhibit strong communication skills, the ability to implement appropriate metrics and analysis across activities, have high accountability for business results, and be able to drive decision making, alignment, and prioritization in support of outcomes. This role reports directly to Ad Hoc&rsquo;s Chief of Staff and manages Marketing and Communications team members.</p>
<p>Primary expectations of a Director of Marketing and Communications include:</p>
<p>External marketing and communications (~60%)</p>
<p><b>Marketing strategy and execution</b></p>
<ul><li><p>Identify and create compelling campaigns, content, and stories that clearly articulate Ad Hoc&rsquo;s value proposition to its target market.</p>
</li><li><p>Partner with Growth, Technology, and Delivery to develop campaign funnels and run integrated marketing campaigns and initiatives that advance and deliver on business goals.</p>
</li><li><p>Ensure Ad Hoc&rsquo;s brand and market presence create a positive impression to attract top talent, partners, and customers.</p>
</li></ul><p><b>Events and industry engagement</b></p>
<ul><li><p>Identify relevant events and conferences, including attendance strategy, speaking engagements, sponsorship, and lead generation.</p>
</li><li><p>Oversee, plan, write and edit content for a variety of external communications channels, including social media posts, blogs, website content, newsletters, talks, and press releases.</p>
</li><li><p>Work with Senior Leadership to prioritize other industry engagement and awards opportunities to maximize Ad Hoc&rsquo;s presence in the marketplace.</p>
</li></ul><p><b>Cross-functional collaboration</b></p>
<ul><li><p>Establish consultative relationships with the C-Suite and Leadership across Business Units and Program, Business Development and Capture, and Shared Services, ensuring market-presence alignment and engagement across teams.</p>
</li></ul><p>Internal communications (~40%)</p>
<p><b>Communications and engagement</b></p>
<ul><li><p>Develop and implement comprehensive internal communications strategies aligned with company goals, retention and engagement targets, and Go to Market strategy.</p>
</li><li><p>Oversee, plan, write and edit content for a variety of communications channels, including leadership presentations, All-Hands meetings, newsletters, video, and other creative assets.</p>
</li><li><p>Lead and support communications for change management initiatives across the organization.</p>
</li><li><p>Advocate for the importance and ensure the consistent use of clear, effective, and brand-aligned communication throughout the organization.</p>
</li></ul><p>Other</p>
<p><b>Performance metrics and results</b></p>
<ul><li><p>Implement metrics, analysis, and reporting across internal and external communication and marketing activities to ensure business objectives and employee outcomes are met.</p>
</li><li><p>Prioritize and iterate as needed, based on business results, analysis of metrics-based data, and employee engagement/ satisfaction.</p>
</li></ul><p><b>Team leadership</b></p>
<ul><li><p>Serve as the primary supervisor for Marketing and Communications team members.</p>
</li><li><p>Oversee development and maintenance of standards, guides, and templates for writing, brand, and communications.</p>
</li><li><p>Develop and manage the annual Marketing and Communication budget.</p>
</li><li><p>Direct the development of Marketing and Communication policies and procedures, operating practices, and performance standards.</p>
</li><li><p>Serve as the primary decision maker to determine tools, infrastructure, and team operations.</p>
</li><li><p>Responsible for hiring, performance management, timecard reviews, PTO management and team development.</p><br>
</li></ul><p><br>
<b>Basic Qualifications:
</b></p><ul><li><p>Bachelor&rsquo;s degree and 8+ years of experience.</p>
<ul><li><p>Relevant years of experience may be substituted for education.</p>
</li></ul></li><li><p>Extensive experience in marketing, corporate communications, brand management, and/ or public relations agency experience.</p>
</li><li><p>Experience in federal technology marketing, technology marketing, government contracting market, and/ or other business-to-government (B2G) marketing, including knowledge of government marketing compliance.</p>
</li><li><p>Prior marketing experience at service or consulting companies and experience with Salesforce.</p>
</li><li><p>Experienced with media campaigns via LinkedIn, email marketing, and content marketing.</p>
</li><li><p>Familiarity with Human Centered Design, User Research, Product Management, Agile Software Development, and government contracting (inclusive of media, events and key organizations).</p>
</li><li><p>Strong writing, public speaking and interpersonal communication skills.</p>
</li><li><p>Detail-oriented and results and impact focused.</p>
</li><li><p>Writing samples available upon request.</p><br>
</li></ul><p><br>
<b>Preferred Qualifications:
</b></p><ul><li><p>Experience with Salesforce</p>
</li><li><p>Knowledge of static websites and Hugo.</p>
</li><li><p>Basic understanding of Knowledge of GitHub.</p>
</li><li><p>Basic knowledge of HTML and CSS.</p>
</li></ul><p><b>To learn more about working at Ad Hoc, please visit:</b>https://adhocteam.us/join</p>
<p><b>Benefits:</b></p>
<ul><li>Company-subsidized health, dental, and vision insurance</li><br>
<br>
<li>Flexible PTO</li><br>
<br>
<li>401K with employer match</li><br>
<br>
<li>Paid parental leave after one year of service</li><br>
<br>
<li>Employee Assistance Program</li>
</ul>
<p>We value the unique skills gained through military service and encourage veterans and transitioning service members to apply</p>
<p>Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.</p>
<p>In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $150,000-$200,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.</p>
<p></p><p>https://adhoc.team/</p></div>

Director of Marketing and Communications

National Journal

<div><div>National Journal is hiring an <b>Associate Director, Growth Marketing &amp; Operations</b> to manage and execute high-impact marketing campaigns and optimize our marketing technology stack, driving online conversions and enabling a seamless, scalable experience across the full buying journey for National Journal Membership offerings.</div><div></div><div><br>
National Journal is a premier research and insights company committed to helping organizations effectively navigate Washington. Best known as one of Washington&rsquo;s most trusted media brands for nearly 50 years, our expertise is unmatched, with teams of specialists dedicated to government affairs, communications, and political research, as well as exceptional journalism. Our mission is to equip the thousands of government and business leaders in the nation&rsquo;s capital with the intelligence, insights, and connections they need to save time, increase efficiency, and deliver success.</div><div></div><div><b><br>
What is National Journal&rsquo;s Marketing and Events team?</b></div><div>
You will be part of a high-energy team of digital marketers, events professionals, and graphic designers who focus on promoting NJ&rsquo;s products and services while serving and delivering value to government affairs organizations. We concept, develop, and execute marketing campaigns that engage, educate, and generate interest in National Journal&rsquo;s products, working closely with our revenue partners to bring on new members and retain existing clients.</div><div></div><div><b><br>
Who are you?
</b></div><div>You are an energetic marketing professional with a passion for government affairs and a keen interest in developing innovative marketing campaigns that bring our products to market promptly. You have experience working in full-funnel marketing and building strategies that drive online conversions. You enjoy working in an entrepreneurial environment and are always willing to roll up your sleeves to contribute to organizational needs. You are a skilled marketing writer with a keen eye for detail and a passion for effective targeting. You enjoy identifying insights from data and applying lessons learned to increase campaign engagement.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Your responsibilities will include:</b></h3><ul><li>
Driving online sales through targeted digital marketing campaigns and conversion-rate optimization.</li><li>
Managing full-funnel marketing execution for new product launches, including campaign planning, ideation/conception, asset development, execution, and engagement reporting.</li><li>
Develop and execute campaigns that drive high-impact lead generation through to bottom-of-the-funnel engagement and online conversion.</li><li>
Draft and finalize copy; upload, code, and program in Marketo (or alternative tool); Create graphics and optimize for web</li><li>
Partner with the brand manager on social media</li><li>
Build and deploy an internal communications plan</li><li>
Partner with the Creative Lead and Brand Manager on collateral and sales enablement resources</li><li>
Collaborate with stakeholders to identify market-resonant themes, new opportunities, and areas for growth.</li><li>
Build and manage distribution lists for targeted email campaigns to clients and prospects, taking into account subscription management preferences, segmentation, and trigger campaign management.</li><li>
Write and edit compelling copy for email and web promotions, as well as sales enablement collateral and tools.</li><li>
Employ email best practices for send times, subject lines, formatting, and deliverability.</li></ul><h3 class="jobSectionHeader"><b>
Marketing Operations and Data Analytics</b></h3><ul><li>
Own and manage our marketing automation systems (Marketo and HubSpot) and be familiar with our CRM (Salesforce) to manage execution, troubleshoot issues, and advise on opportunities available through the software.</li><li>
Optimize lead conversion paths (landing pages, forms)</li><li>
Run A/B tests to improve KPIs, conversion rates, and velocity</li><li>
Set up automation flows (nurtures, scoring, handoff) for new products</li><li>
Create dashboards for campaign performance and attribution</li><li>
Manage HubSpot (or Marketo) and integrations with CRM</li><li>
Maintain contact database - deliverability, CAN SPAM, EAA, list hygiene, etc.</li><li>
Pinch hit operations for webinars, events, outbound air cover, etc.</li><li>
Own product delivery, including management and execution of recurring newsletters, template reconstruction, troubleshooting send issues, etc.</li></ul><h3 class="jobSectionHeader"><b>
Reporting</b></h3><ul><li>
Develop and maintain dashboards tracking key email metrics and web analytics</li><li>
Generate weekly and monthly performance reports, highlighting trends, anomalies, and actionable insights for both email campaigns and site traffic</li><li>
Audit and troubleshoot data integrity issues in email and web analytics platforms</li></ul><h3 class="jobSectionHeader"><b>
Project Management</b></h3><ul><li>
Facilitate new product development go-to-market conversations, including campaign ideation, conception, execution, and engagement reporting, to cover quarterly themes and ad hoc, quick-turn campaigns.</li><li>
Create and manage internal processes and timelines.</li><li>
Partner with sales on campaign timing, lead handoff, and feedback loops aimed at accelerating deal velocity</li></ul><h3 class="jobSectionHeader"><b>
Qualifications of the Ideal Candidate</b></h3><ul><li>
Bachelor&rsquo;s degree.</li><li>
4-7 years of experience in full funnel marketing, lead generation, e-commerce, and growth strategy, preferably in a B2B environment.</li><li>
Entrepreneurial spirit; Track record of building new initiatives from conception to execution</li><li>
Deep understanding of full-funnel marketing and proven ability to create and execute strategies that both build brand awareness and generate demand (top of funnel) nd drive conversion (bottom of funnel) using data-driven tactics.</li><li>
Experience working in marketing automation software, Marketo and Hubspot preferred, and with CRMs, such as Salesforce.</li><li>
Knowledge of best practices for reaching audiences through digital media channels (e.g. how to improve deliverability, how to best personalize email content, email template design, creating strong calls-to-action, writing compelling subject lines, etc.).</li><li>
Demonstrates basic proficiency with Generative AI tools (e.g. ChatGPT, Copilot, Gemini). Candidates should be prepared to discuss how they have used these tools.</li></ul><h3 class="jobSectionHeader"><b>
About you</b></h3><ul><li>
Propensity for velocity and sense of urgency - you must enjoy working quickly</li><li>
Strong organizational and project management skills. Attention to detail and ability to meet deadlines.</li><li>
An analytical, data-driven mindset, with the ability to derive actionable insights from data (A/B testing, analyzing email deliverability/open/click metrics, using Google Analytics).</li><li>
Ability to troubleshoot workflows, attribution logic, and reporting needs</li><li>
Natural bent toward creative thinking and resourcefulness in problem-solving</li><li>
Prodigious work ethic and spirit of generosity</li><li>
Interest in policy and politics is a plus.</li></ul><div>
The salary range for this role is $70,000-$90,000, commensurate with experience and qualifications.</div><div></div><div><b><br>
Start Date: </b>Available immediately</div><div></div><div><b><br>
Employment Type</b>: Full-time</div><div></div><div><b><br>
Location:</b> This job is based in Washington, DC. National Journal operates on a hybrid schedule, with employees required to be in the office every Tuesday, Wednesday, and Thursday.</div><div>
______________________________________________________________________________________________________________</div><div></div><div><b><br>
About Us</b></div><div>
Across National Journal Group, generally, the firm looks for two &ldquo;pillar gifts&rdquo; in you, and everyone else. In all of us, these are more aspirational than actual, but they are central in our intentions &ndash;</div><div></div><div><b><br>
Force of Ideas: </b>At the center of National Journal Group work are the ideas within our writing. We believe that ideas &ndash; to the good and not &ndash; have consequences. Our highest work is bringing rigor, insight, intellectual honesty, to that ultimate purpose of separating the bad from the good, and giving voice to the latter.</div><div></div><div><b><br>
Spirit of Generosity:</b> National Journal Group seeks in its ranks a spirit of generosity &ndash; a natural disposition in each colleague toward service and selfless conduct. National Journal Group writing should be cut from the same cloth &ndash;critical on the merits but informed by charity and forbearance in measuring motive and personal character.</div><div></div><div><br>
National Journal is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Associate Director, Growth Marketing & Operations

OCT Consulting LLC

<div><p><b>Cloud Architect and Infrastructure Lead (CAIL)</b></p><p>
OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.</p><p><b>
Responsibilities and Duties</b></p><p>
OCT currently has an opening for a Cloud Architect and Infrastructure Lead (CAIL) to work with our federal client. The CAIL will be the lead designer and manager of the cloud and data infrastructure that hosts the agency&rsquo;s digital enterprise. This role will be critical for delivering a high-availability, scalable platform within AWS GovCloud capable of supporting outreach and engagement services and meeting DoD performance requirements.</p><p><b>
Day to day responsibilities include:</b></p><ul><li>Design, implement, optimize, and manage information systems, applications, networks, and storage solutions within agency&rsquo;s Amazon Web Services (AWS) GovCloud and digital environments.</li><li>Provide a high-availability, scalable system architecture, leveraging tools for IT management and proactive cybersecurity measures.</li><li>Ensure the IT infrastructure supports the primary objective of O&amp;E operations to function properly.</li><li>Ensure operational excellence of the agency&rsquo;s IT enterprise in AWS GovCloud.</li><li>Support 24 hours a day, seven days a week (24/7) operation throughout the year for the IT infrastructure.</li><li>Utilize Agile development methodologies during all phases for the development of new technology and refresh or enhancements of existing technology.</li><li>Provide technology solutions that are driven by user-centered design principles.</li><li>Management of large teams of IT and cybersecurity personnel.</li></ul><p></p><p><b>
Requirements</b></p><ul><li>Must be a U.S. Citizen (Required)</li><li>Active Top Secret Clearance / Favorably Adjudicated Tier 5 Investigation (Required)</li><li>Must be in the National Capital Region and available to support on-site as required (Required)</li><li>A bachelor&rsquo;s degree in computer science, IT, information systems, or a related field. (Required)</li><li>6+ years of experience of DoD or Federal IT Architecture and / or Infrastructure Experience (Required)</li><li>5+ years of experience in AWS GovCloud architecture and infrastructure support (Required)</li><li>5+ years of experience supporting cloud architecture and infrastructure in DevSecOps and Agile development environments (Required)</li><li>Possess one of the following certifications: Certified in Governance, Risk and Compliance (CGRC), Security+, CISM, CISSP, CompTIA Advanced Security Practitioner (CASP+), or Global Information Assurance Security Leadership Certification</li></ul><p>
Certification (GSLC) (Required)</p><ul><li>AWS Certified Solutions Architect - Professional (Preferred)</li><li>Deep understanding of cloud operations and cybersecurity compliance within a DoD environment (e.g., AWS GovCloud, ZTA, NIST RMF) (Preferred)</li><li>Expert knowledge of DoD CC SRG Impact Levels (IL) 2, 4, and 5. Demonstrated experience with cloud security postures in AWS GovCloud (Preferred)</li><li>Experience with high-availability and disaster recovery planning for 24/7 operations (Preferred)</li></ul><p><b>
Benefits</b></p><p>
OCT offers competitive compensation packages and a full suite of benefits which include:</p><ul><li>Medical, Dental, and Vision insurance</li><li>Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee&rsquo;s gross salary</li><li>Paid Time Off and Standard Government Holidays</li><li>Life Insurance, Short- and Long-Term disability benefits</li><li>Training Benefits</li></ul><p></p><p><b>
Salary Range: $150,000- $200,000 yearly commensurate with experience, education, etc.</b></p><p></p><p>
About OCT Consulting</p><p>
OCT Consulting LLC is a minority-owned, Small Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies.</p><p>
At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. Our practices ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone&rsquo;s contributions are valued and recognized.</p></div>

Cloud Architect and Infrastructure Lead (CAIL) (15.35)

Realign

<div><p>Job Type: Contract</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Java Lead Developer</b><br>
<b>Location: Washington D.C./Remote</b><br>
<b>Contract</b></div><div></div><div><br>
Need 14+ Yrs of Candidate</div><div><b><br>
Technical/Functional Skills</b></div><ul><div>
Experience in developing Microservices, RESTful Web Services using Springboot, Java</div><div>
Experience in developing applications and services using language Python etc.</div><div>
Designed and developed Microservices business components using Spring Boot, Spring JPA.</div><div>
Experience in developing API for using AWS Lambda to manage the servers and run the code in the AWS.</div><div>
Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.).</div><div>
Hands on Experience in writing Lambda functions</div><div>
Integrate AWS with API, writing triggers, jobs</div><div>
Develop and maintain applications written for Amazon Simple Storage Services (S3), Amazon Dynamo DB, Amazon Simple Queue Service (SQS), Amazon Simple Notification Service (SNS), Amazon Simple Workflow Service (SWS), AWS Elastic Beanstalk, and AWS Cloud Formation. Able to design solutions and provide technical mentoring</div><div>
Initiate design reviews for new applications while adhering to the software development standards.</div><div>
Crete design documents, architecture diagram and work with project/client team for defining technical solution</div><div>
Well-versed with the Agile methodology.</div><div>
Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.</div><div>
Comfortable working in a fast-paced, result-oriented environment.</div></ul><p></p>
<p>Required Skills</p>
<p>CLOUD DEVELOPER</p> <p>SQL APPLICATION DEVELOPER</p></div>

Java Lead Developer-4

Turnitin

<div>
 <br/>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <br/>
 When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
 <br/>
 <br/>
 Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
 <br/>
 <br/>
 Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
 <br/>
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <br/>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for an experienced, relationship-driven Customer Success Manager (CSM) who is passionate about helping Secondary educational institutions realize the full value of their investment in our solutions. The ideal candidate thrives at the intersection of customer partnership and commercial impact&mdash;someone who builds trusted relationships, drives adoption, and proactively identifies opportunities for growth through renewals, upsells, and cross-sell referrals.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
 </strong>
 <ul>
  <li>
   Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
   <br/>
  </li>
  <li>
   Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
   <br/>
  </li>
  <li>
   Build trusted relationships: Engage stakeholders across all levels of the institution&mdash;from administrators and faculty to executive leadership&mdash;to strengthen advocacy and partnership.
   <br/>
  </li>
  <li>
   Act as the customer&rsquo;s voice: Represent customer feedback internally to Product, Marketing, and Sales teams to inform roadmap and go-to-market strategies.
   <br/>
  </li>
  <li>
   Collaborate to win: Partner closely with Account Executives, Solutions Consultants, and Marketing to deliver a seamless customer experience from onboarding through renewal.
   <br/>
  </li>
  <li>
   Monitor health and engagement: Leverage customer insights, usage data, and satisfaction metrics to proactively address risks and ensure long-term success.
   <br/>
  </li>
  <li>
   Champion customer advocacy: Identify and nurture advocates who can participate in case studies, references, and peer community events.
   <br/>
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <br/>
 <strong>
  Qualifications:
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience in Customer Success, Account Management, or a similar client-facing role within SaaS or EdTech.
   <br/>
  </li>
  <li>
   Proven track record of meeting or exceeding renewal, upsell, and customer satisfaction targets.
   <br/>
  </li>
  <li>
   Strong ability to build and maintain executive-level relationships within K12 education institutions.
   <br/>
  </li>
  <li>
   Deep understanding of the education technology landscape and the unique challenges of teaching, learning, and academic integrity.
   <br/>
  </li>
  <li>
   Excellent communication, presentation, and storytelling skills&mdash;able to articulate value and outcomes clearly to diverse audiences.
   <br/>
  </li>
  <li>
   Highly organized, data-driven, and adept at managing a portfolio of accounts with discipline and empathy.
   <br/>
  </li>
  <li>
   Proficiency with CRM and Customer Success tools (e.g., Salesforce, Gainsight, Totango, etc.).
   <br/>
  </li>
  <li>
   A collaborative teammate with a growth mindset, resilience, and a passion for education.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Success Metrics:
  <br/>
 </strong>
 <ul>
  <li>
   Achieves or exceeds renewal and upsell targets.
   <br/>
  </li>
  <li>
   Drives adoption and demonstrable customer outcomes.
   <br/>
  </li>
  <li>
   Expands relationships across institutional stakeholders.
   <br/>
  </li>
  <li>
   Maintains high customer health and satisfaction scores (NPS/CSAT).
   <br/>
  </li>
  <li>
   Generates qualified cross-sell referrals in partnership with Sales.
   <br/>
  </li>
  <li>
   Builds advocates who amplify the customer story within the education community.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 &nbsp;
 <br/>
 <ol>
  <li>
   Do you have more than 5 years of experience as a Customer Success Manager?
   <br/>
  </li>
  <li>
   Do you have experience working at an Edtech/Saas organization as a CSM?
   <br/>
  </li>
  <li>
   Do you have experience partnering with accounts in Secondary education?
   <br/>
  </li>
 </ol>
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <br/>
 The
 <strong>
  expected annual base salary range
 </strong>
 for this position is:
 <strong>
  $77,000/year
 </strong>
 to
 <strong>
  $129,500/year
 </strong>
 . This position is bonus eligible / commission-based.
 <br/>
 <br/>
 Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
 <br/>
 <br/>
 <strong>
  Total Rewards @ Turnitin
  <br/>
 </strong>
 <br/>
 At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they&rsquo;re only part of the value you receive in exchange for your work.
 <br/>
 <br/>
 Beyond compensation, you&rsquo;ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You&rsquo;ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
 <br/>
 <br/>
 In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life&rsquo;s challenges. You&rsquo;ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
 <br/>
 <br/>
 <strong>
  Our Mission
 </strong>
 is to ensure the integrity of global education and meaningfully improve learning outcomes.
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 underpin everything we do.
 <br/>
 <ul>
  <li>
   <strong>
    Customer Centric:
   </strong>
   Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
  </li>
  <li>
   <strong>
    Passion for Learning:
   </strong>
   We are committed to our own learning and growth internally. And we support education and learning around the globe.
  </li>
  <li>
   <strong>
    Integrity:
   </strong>
   Integrity is the heartbeat of Turnitin&mdash;it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
  </li>
  <li>
   <strong>
    Action &amp; Ownership:
   </strong>
   We have a bias for action. We act like owners. We are willing to change even when it&rsquo;s hard.
  </li>
  <li>
   <strong>
    One Team:
   </strong>
   We strive to break down silos, collaborate effectively, and celebrate each others' successes.
  </li>
  <li>
   <strong>
    Global Mindset:
   </strong>
   We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Global Benefits
  <br/>
 </strong>
 <ul>
  <li>
   Remote First Culture
  </li>
  <li>
   Health Care Coverage
  </li>
  <li>
   Education Reimbursement*Competitive Paid Time Off&nbsp;
  </li>
  <li>
   Self-Care Days
  </li>
  <li>
   National Holidays
  </li>
  <li>
   2 Founder Days + Juneteenth Observed
  </li>
  <li>
   Paid Volunteer Time Off
  </li>
  <li>
   Charitable Contribution Match
  </li>
  <li>
   Monthly Wellness or Home Office Reimbursement
  </li>
  <li>
   Access to Employee Assistance Program (mental health platform)
  </li>
  <li>
   Parental Leave
  </li>
  <li>
   Retirement Plan with match/contribution
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Seeing Beyond the Job Ad
  <br/>
 </strong>
 <br/>
 At Turnitin, we recognize it&rsquo;s unrealistic for candidates to fulfill 100% of the criteria in a job ad.&nbsp; We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you&rsquo;re willing to learn and unleash your potential alongside us, join our team!
 <br/>
 <br/>
 Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.&nbsp;
 <br/>
</div>


Customer Success Manager (USA Remote)

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