armed (so) security officer Jobs in Indianapolis

armed (so) security officer

junior security engineer Jobs in Indianapolis

junior security engineer

manager corporate security-remote Jobs in Indianapolis

manager corporate security-remote

product system security engineer Jobs in Indianapolis

product system security engineer

response security guard - mobile patrol Jobs in Indianapolis

response security guard - mobile patrol

security guard

GardaWorld Security Services US

<p></p><div><p>GardaWorld Security Services is Now Hiring a Response Security Officer!</p><p></p><p><b><br>
Ready to suit up as a Response Security Guard?</b></p><p>
What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action.</p><p>
As a Security Officer &ndash; Response, your role will vary depending on the day and special event. Whether it&rsquo;s customer service, patrols, or surveillance, we need you to adapt with agility and precision.</p><p></p><p><b><br>
What&rsquo;s in it for you:</b></p><ul><li><b>
Site Location: Indianapolis, IN</b></li><li><b>
Set schedule: Full-time, Monday through Tuesday, 2nd Shift, 3 p.m. to 11 p.m. and Wednesday through Thursday, 3rd Shift, 11 p.m. to 7 a.m.</b></li><li><b>
Competitive hourly wage of $18.50 / Hour</b> (DailyPay is available for GardaWorld employees!)</li><li>
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options</li><li>
Career growth opportunities at GardaWorld</li><li>
Uniform provided at no cost</li></ul><p><b>
Responsibilities for Response Security Guard:</b></p><ul><li>
Monitor the premises to ensure security</li><li>
Conduct patrols to spot any suspicious activity</li><li>
Control access points and verify identities</li><li>
Respond quickly to incidents or potential threats</li><li>
Provide excellent customer service while maintaining security</li><li>
Write detailed reports on events and incidents</li><li>
Collaborate with authorities during serious situations</li><li>
Ensure the safety and protection of individuals and property</li></ul><p><b>
Qualifications for Response Security Guard:</b></p><ul><li>
Be authorized to work in the U.S.</li><li>
Be able to provide documentation of High School Diploma or GED</li><li>
Be able to ace (and pass) an extensive screening process</li><li>
Ability to think quickly and adapt to changing situations</li><li>
Responsive and strong problem solving skills</li><li>
If you have Security, Military, Law Enforcement experience &ndash; even better!</li><li><b>
Valid Driver's License is required</b></li></ul><p>
In the United States, GardaWorld Security remains the only guarding security company to be <b>Certified by Great Place to Work</b>. Apply today &ndash; this could be more than a job! 26% of our corporate employees started as frontline workers.</p><p>
If you&rsquo;re ambitious with an entrepreneurial spirit &ndash; someone who wants to be a GardaWorld Ambassador &ndash; a promising career awaits you!</p><p>
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.</p><p>
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available.<br>
<br>
<b><i>Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.</i></b></p><p><i>
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment</i>.</p></div>

Response Security Guard - Mobile Patrol

AutoZone

<div>AutoZone&rsquo;s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager&rsquo;s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone&rsquo;s mission of providing trusted automotive solutions.<br>
<div></div><br>
<div>As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.</div></div>
<br><div><ul><li>Leadership &ndash; Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
</li><li>Communication &ndash; Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
</li><li>Metrics Mindedness &ndash; Monitor sales goals, inventory accuracy, and performance standards to drive business success.
</li><li>Process Orientation &ndash; Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
</li><li>Teamwork &ndash; Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
</li><li>Parts Sales &amp; Inventory Management &ndash; Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
</li><li>Safety &amp; Compliance &ndash; Enforce PPE use, promote risk management practices, and uphold company safety standards.
</li><li>Commercial Account Support &ndash; Assist in managing commercial and hub departments to support timely deliveries and customer needs.
</li><li>Problem Solving &ndash; Resolve customer concerns and store operational issues swiftly, always upholding company policies.</li></ul></div>
<br><div><b>What We&rsquo;re Looking For
</b><div><ul><li>Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
</li><li>Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
 </li></ul></div><div><b>You&rsquo;ll Go The Extra Mile If You Have
</b></div><div><ul><li>Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
</li><li>Automotive Retail: Previous experience in automotive retail
</li><li>Certifications: Automotive Service Excellence (ASE) Certification</li></ul></div></div>
<br><div><div>Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.<br>
</div><div></div><br>
<div><b>Benefits at AutoZone
</b></div><div>AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners&rsquo; physical, mental and financial well-being.<br>
</div><div></div><br>
<div><b>All AutoZoners (Full-Time and Part-Time):
</b></div><div><ul><li>Competitive pay
</li><li>Unrivaled company culture
</li><li>Medical, dental and vision plans
</li><li>Exclusive discounts and perks, including an AutoZone in-store discount
</li><li>401(k) with company match and Stock Purchase Plan
</li><li>AutoZoners Living Well Program for free mental health support
</li><li>Opportunities for career growth
</li></ul></div><div></div><div><b>Additional Benefits for Full-Time AutoZoners:
</b></div><div><ul><li>Paid time off
</li><li>Life, and short- and long-term disability insurance options
</li><li>Health Savings and Flexible Spending Accounts with wellness rewards
</li><li>Tuition reimbursement
</li></ul></div><div></div><div>Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.<br>
</div><div></div><br>
<div>We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.<br>
</div><div></div><br>
<div><b>Fair Chance:
</b></div><div>An applicant&rsquo;s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.<br>
</div><div></div><br>
<div>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.<br>
</div><div></div><br>
<div>Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf<br>
</div><div></div><br>
<div><b>Online Application:
</b></div><div>An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.<br>
</div><div></div><br>
<div>AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.</div></div><div></div>

Part Sales Manager – Part Time

State of Indiana

<div></div><div><div><div><div><div>Date Posted: Jul 29, 2026
</div></div></div></div><div><div><div><div>Requisition ID: 481470
</div></div></div></div><div><div><div><div>Location:
<p>Indianapolis, IN, US, 46204<br>
</p>
</div></div></div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Work for Indiana</b></h1><br>
<p></p><div><p>Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</p><br>
</div><p></p><p><b>About the Indiana Office of Technology (IOT):</b></p>
<p>The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.</p><br>
<p></p><p><b>Salary:</b></p>
<p>The salary for this position traditionally starts at $61,022.00 but may be commensurate with education and work experience. Use our <b>Compensation Calculator</b> to view the total compensation package.</p><br>
<p></p><div><div><div><h2 class="jobSectionHeader"><b>A Day in the Life:</b></h2>
</div><div><p>The essential functions of this role are:</p>
<ul><li>Supports documentation of computer security or emergency measure policies, procedures, or tests.</li>
<li>Monitors networks or systems for security breaches or intrusions.</li>
<li>Assists in coordinating vulnerability assessments or analysis of information security systems.</li>
<li>Supports information security standards and best practices.</li>
<li>Assists with identifying or implementing solutions to information security problems.</li>
<li>Supports performance of risk assessments or execution of system tests to ensure the functioning of data processing activities or security measures.</li>
<li>Provides technical support to computer users for installation and use of security products.</li>
<li>Recommends information security enhancements to management.</li>
<li>Assists in reviewing security assessments for computing environments or checks for compliance with cybersecurity standards and regulations.</li>
<li>Performs basic troubleshooting for security and network problems.</li><br>
</ul><p></p><p>The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.</p><br>
<p></p><p>This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>What You'll Need for Success:</b></h2>
</div><div><p>Individuals in this role should minimally be able to articulate or demonstrate the following:</p>
<ul><li>Knowledge of security frameworks, software, operating systems, and compliance regulations.</li>
<li>Knowledge of programming languages and scripting.</li>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent verbal and written communication skills.</li>
<li>Detail orientated with technical experience.</li>
<li>Ability to develop and maintain information security standards.</li>
<li>Ability to perform essential functions with or without reasonable accommodation.</li><br>
</ul><p></p><p><b>A degree is not required. However, High School Diploma or High School Equivalent (HSE) and 3+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.</b></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Supervisory Responsibilities/Direct Reports:</b></h2>
</div><div><div>This role may be utilized in a supervisory capacity based on agency needs.</div><br>
</div></div></div><p></p><p><b>Benefits of Employment with the State of Indiana:</b></p>
<p>The State of Indiana offers a comprehensive benefits package for full-time employees that includes:</p>
<ul><li>Three (3) medical plan options (including RX coverage) as well as vision and dental plans</li>
<li>Wellness Rewards Program: Complete wellness activities to earn gift card rewards</li>
<li>Health savings account, which includes bi-weekly state contribution</li>
<li>Deferred compensation 457(b) account (similar to 401(k) plan) with employer match</li>
<li>Two (2) fully-funded pension plan options</li>
<li>A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
<ul><li>150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers</li>
<li>Up to 15 hours of paid community service leave</li>
<li>Combined 180 hours of paid vacation, personal, and sick leave time off</li>
<li>12 paid holidays, 14 in election years</li>
</ul></li><li>Education Reimbursement Program</li>
<li>Group life insurance</li>
<li>Referral Bonus program</li>
<li>Employee assistance program that allows for covered behavioral health visits</li>
<li>Qualified employer for the Public Service Loan Forgiveness Program</li>
<li>Free Parking for most positions</li>
Free LinkedIn Learning access<br>
<li>
</li></ul><p></p><p><b>Equal Employment Opportunity:</b></p>
<p>The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</p></div></div></div></div></div><p></p>

Junior Security Engineer

Toyota Automated Logistics

<div><p><b>Job Overview:</b><br>
We are seeking a Helpdesk Analyst responsible for equipment set up for employee use, resolving Help Desk tickets promptly, and providing Level 2 Help Desk support to users. This candidate will provide Tier 2 support by diagnosing and resolving technical issues across a variety of hardware, software, and operating system topics including but not limited to: We are looking for a person to either be based at our HQ in Noblesville IN or based in our Software division that is located in Louisville Kentucky. We will only be looking at resumes that are located in these two locations.
</p><ul><li>Provide remote and on-site desktop support for company users and computers.</li>
<li>Intermediate support of Windows 10/11</li>
<li>Intermediate support of Apple/iOS and Android phones</li>
<li>Intermediate Microsoft Office 365 Administration</li>
<li>Intermediate Active Directory Administration</li>
<li>Intermediate Networking knowledge (TCP/IP, DHCP, DNS, etc.)</li>
<li>Intermediate Desktop applications (Office, Adobe, etc.)</li>
</ul>
<p><b>Job Functions:</b></p>
<ul>
<li>Imaging, deployment and application installation.</li>
<li>Perform PC and device upgrades.</li>
<li>Perform minor repairs and routine cleaning of server rooms and equipment storage.</li>
<li>Escalation of help desk tickets.
</li><li>Work with team and management on escalation of any issues (equipment, network etc)
</li><li>Special assignments and projects as directed by the team lead or Director.</li>
<li>Assist with inventory management, shipping and receiving of IT assets.</li>
<li>Assist in creating new operation procedures for the IT knowledge base.</li>
</ul>
<p><b>Travel Requirements:
</b></p><ul><li>Travel will be between 0-5% (Travel expenses paid by Toyota Automated Logistics)</li>
</ul>
<p><b>Required Qualification</b><b>s and Preferred Skills:</b></p>
<ul>
<li>BS in IT or Computer Science preferred with up to 2 years of experience in an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an IT Helpdesk role.</li>
<li>Collaborative interpersonal skills
</li><li>Ability to adapt and take initiative.
</li><li>Great client-facing communication and customer service skills</li>
<li>Analytical and organizational skills
</li><li>Intermediate experience troubleshooting, configuring, and repairing laptops</li>
<li>Intermediate experience with Active Directory/Domain Controller
</li><li>Intermediate understanding of Group Policies and other commonly used IT concepts and technologies
</li><li>Proficiency in MS Office</li>
<li>Basic knowledge of Linux and Apple/iOS</li>
<li>Basic knowledge of VPN technologies</li>
<li>Must be eligible to work in the USA long term without sponsorship.</li>
<li>Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.</li>
</ul>
<p><b><i>To learn more about us, click here:</i></b> https://www.youtube.com/watch?v=PFKuN5mUw_8<br>
<br>
<b>About Toyota Automated Logistics:</b></p>
<p>
Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.</p>
<p>
</p><p>In addition to exciting work at a growing company, we offer the following benefits:
</p><ul><li>Health, Dental, and Vision Insurance</li>
<li>401(k) Retirement Plan with a company match</li>
<li>Vacation / Holiday Pay</li>
<li>Paid Volunteer time off</li>
<li>Tuition Reimbursement</li>
<li>Professional Associations, Conferences and Subscriptions</li>
<li>Company Meetings &amp; Events</li>
</ul>
<p></p><p><i>Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.</i></p></div>

Help Desk Analyst

KOORSEN FIRE & SECURITY INC.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Becoming the leader in the fire and security industry takes talent&mdash;yours. We are hiring <b>Fire Alarm Service</b><b> Technicians</b> in <b>Indianapolis, IN,</b><b> </b>to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. If you&rsquo;re up for the challenge, we want to hear from you!<p><br>
At Koorsen, we don&rsquo;t provide jobs; we provide careers. A career at Koorsen includes competitive pay, a great health package, an annual bonus program, life insurance, continuous learning offerings, 401k, paid holidays, generous PTO, tuition reimbursement, career growth opportunities, and much more.</p><div><b>
Salary $19 - $30 / hour, depending upon experience.</b></div><p></p><p><b><br>
Responsibilities</b><b>:</b></p><ul><li>
The service and maintenance of Fire Alarm systems and their components to ensure proper functionality.</li><li>
Service and troubleshoot systems to diagnose problems and identify solutions.</li><li>
Ensure customers understand the functionality of their system.</li><li>
Interact with customers, vendors, and co-workers in a professional manner.</li><li>
Demonstrate an understanding of and follow all safety regulations and practices.</li><li>
Open-minded willingness to continue learning.</li><li>
Follow all Koorsen policies, procedures, and core values.</li><li>
Any other duties deemed appropriate by management.</li></ul><p><b>
Required</b><b>:</b></p><ul><li>
1-3 years in commercial Fire Alarm systems or low voltage experience required</li><li>
Troubleshoot Fire Alarm systems to repair ground faults, open circuits and short circuits and addressable and conventional systems.</li><li>
Read and interpret diagrams, blueprints, and specifications.</li><li>
Experience with electronic testing devices.</li><li>
Pass drug and background screenings.</li><li>
Strong written and verbal communication skills</li><li>
Able to meet state licensing requirements and vendor certifications.</li><li>
Valid driver&rsquo;s license</li></ul><p><b>
Preferred</b>:</p><ul><li>
NICET II, III, or IIII</li><li>
Fire Life Safety, Low Voltage or Security experience.</li><li>
Fire Alarm Manufacturer certifications.</li><li>
Proficiency working in Microsoft Suite: Outlook, Word, Excel, and PowerPoint</li><li>
Basic understanding of IT functionality</li></ul><p><b>
Physical Demands</b><b>:</b></p><ul><li>
Able to safely and effectively use general hand and power tools.</li><li>
Must be able to effectively use a cell phone and cell phone apps.</li><li>
Lift and carry a minimum of 50 lbs. push and pull greater than 75 lbs.</li><li>
Climb a ladder reaching a height of at least 12 feet and use a man lift to perform services.</li><li>
Exposure to outside weather conditions, temperature changes, and loud noises</li><li>
While performing the duties of this job, the employee is required to talk or hear.</li></ul><p><b>
Hiring Process (in addition to an interview):</b></p><ul><li>
New hires must complete the I-9 Verification form within three days of hire. This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services. It is used to verify your identity and right to work in the United States. In addition, we verify employment eligibility via E-Verify.</li><li>
All Positions require background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles.</li><li>
A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment.</li></ul><p></p><p><br>
#IND</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
7:30 am - 4:30 pm (Monday-Friday)</div>

Fire Alarm Service Technician

Elevance health inc

<p><strong>Job Overview</strong><br /><br />Elevance Health Inc. is a leading health organisation committed to improving lives and communities and making healthcare simpler. We are currently seeking an experienced and dedicated <strong>Customer Care Representative II</strong> to join our team. This <strong>full-time</strong> role, based in our office in <strong>Indianapolis, Indiana, United States</strong>, is a fantastic opportunity for a professional who is passionate about delivering outstanding customer service. As a key member of our team, you will be responsible for handling complex customer enquiries and ensuring a seamless, positive experience for our members.<br /><br /><strong>Responsibilities</strong><br /> </p><ul><li>Serve as a primary point of contact for members, handling enquiries and issues via telephone, email, and digital channels with a high degree of professionalism.</li><li>Provide accurate, comprehensive, and timely information regarding our services, policies, and procedures.</li><li>Analyse and resolve customer concerns, taking ownership of issues from initial contact through to resolution.</li><li>Maintain precise and detailed records of all customer interactions and transactions in our CRM system.</li><li>Escalate complex or unresolved cases to senior team members or other departments as appropriate.</li><li>Adhere strictly to company guidelines and data protection regulations to ensure customer confidentiality and security.</li><li>Contribute to team goals by meeting and exceeding performance metrics for quality, efficiency, and customer satisfaction.</li><li>Proactively identify opportunities to improve processes and enhance the customer experience.</li></ul><p> </p><p><strong>Qualifications</strong><br /> </p><ul><li>Proven experience in a customer-facing role, ideally within a call centre or the healthcare sector.</li><li>Exceptional verbal and written communication skills with a clear, professional, and empathetic telephone manner.</li><li>Strong problem-solving abilities and a talent for de-escalating challenging situations.</li><li>Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.</li><li>Proficiency in using Microsoft Office Suite and experience with CRM software.</li><li>A resilient and positive attitude, with a genuine commitment to helping others.</li><li>Ability to work effectively both independently and as part of a collaborative team.</li></ul><p><br /><strong>Benefits</strong><br /> </p><ul><li>A competitive hourly wage of <strong>$25.00 - $40.00 USD per hour</strong>.</li><li>Comprehensive health and wellness benefits.</li><li>Opportunities for continuous professional development and career progression.</li><li>A supportive, inclusive, and dynamic work environment.</li><li>Generous paid time off and holiday allowance.</li></ul><p> </p>

Customer Care Representative II

Indiana University

<div><p><b>Department</b></p><p>
IU INDY LUDDY INFORMATICS (IN-INFO-IUINA)</p><p><b>
Department Information</b></p><p>
Luddy Indianapolis explores how people use computing and technology to live, work, play, and communicate. We apply these insights to develop innovative IT solutions that transform fields like healthcare, business, biology, law, media, and entertainment.</p><p><b>
Job Summary</b></p><p>
At Luddy Indianapolis, undergraduate academic advisors provide academic advising to students and prospective students on all Luddy Indianapolis undergraduate programs. This role advises on admissions, academic requirements, plans of study, curriculum requirements, academic standing, rights and responsibilities, probation and dismissal, career planning, graduation eligibility, and other related topics. Advisors conduct orientation for new and transfer students, serve on committees, and represent the Luddy School to the IU Indianapolis community.</p><p>
Department-Specific Responsibilities
</p><ul><li>Supports recruitment and retention initiatives.</li><li>
Participates on instructional team for learning communities.</li><li>
Reviews student files for coursework, referrals, and other special programming.</li><li>
Meets with prospective college students and currently enrolled students for a plan of study.</li><li>
Addresses inquiries and solves problems; assists students with academic problems.</li><li>
Audits and grants curriculum exemptions, substitutions, and exceptions.
</li><li>Regularly reviews student academic records.</li><li>
Conducts workshops for orientation procedures and other purposes.</li><li>
Collects feedback from students on the assessment of courses, curricula, and programs and makes suggestions for improvement to the faculty.</li><li>
Participates in recruitment events for high school and transfer students.</li><li>
Participates on instructional team for Learning Communities/Summer Bridge and with special groups of students that require specific advising as requested. Teaches up to 3 credit hours per academic year of First Year Experience (or equivalent) course.</li><li>
Works with faculty, student tutors and campus services to provide support to at-risk students.
</li></ul><p>General Responsibilities
</p><ul><li>Provides academic counseling for students pursuing or considering majors, minors, or certificates. Guides students in planning their course of study in concert with the departments' curricular requirements. Explains curriculum requirements and school and campus policies.</li><li>
Meets with students in groups and 1-on-1 to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.</li><li>
Assists students in making informed decisions about a choice of major and potential career or graduate school direction. Helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.</li><li>
Teaches students how to navigate university systems, academic processes, and policies. Empowers student accountability in academic decisions about courses, career direction, and long-term plans. Provides guidance on avenues for increased involvement as an IU student and in the IU community.</li><li>
Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.</li><li>
Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary.</li><li>
Represents the advising function as a presenter at campus meetings and recruiting functions. Assists in developing written advising materials for use in student events.</li><li>
Researches, recommends, or creates best practices for unit or campus initiatives, projects, processes, or programs and may provide guidance to other Academic Advisors.</li></ul><p><b>
Qualifications</b></p><p><i>
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.</i></p><p>
</p><p>EDUCATION</p><p><b>
Required</b></p><ul><li>
Master's degree in a related field.</li></ul><p>
WORK EXPERIENCE</p><p><b>
Required</b></p><ul><li>
2 years in student affairs, teaching, academic advising, or a related field. Experience in a student-focused, higher education environment is highly desired.</li></ul><p><b>
Preferred</b></p><ul><li>
3 years in student affairs, teaching, academic advising, or a related field.</li></ul><p>
SKILLS</p><p><b>
Required</b></p><ul><li>
Proficient written and verbal communication skills.</li><li>
Maintains a high degree of professionalism.</li><li>
Demonstrates time management and priority setting skills.</li><li>
Demonstrates a high commitment to quality.</li><li>
Possesses flexibility to work in a fast paced, dynamic environment.</li><li>
Seeks to acquire knowledge in area of specialty.</li><li>
Highly thorough and dependable.</li><li>
Demonstrates a high level of accuracy, even under pressure.</li><li>
Uses and learns new technology proficiently and changes practices with changing technology.</li><li>
Meet Best Practices and National Standards for Academic Advising.</li><li>
Understands and meets FERPA requirements.</li></ul><p><b>
Working Conditions / Demands</b></p><p>
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.</p><p><b>
Additional Information</b></p><p>
This position is part of the IU Framework for Academic Advising and Career Development. Learn more about the associated expectations, student learning outcomes, and institutional commitments.</p><p><b>
Work Location</b></p><p>
IU Indianapolis Campus</p><p>
Luddy School of Informatics, Computing and Engineering</p><p>
This position is eligible for a hybrid schedule (mix between 1 day remote and 4 days in-person work), subject to change in the future based on university policy and business needs.
</p><p><b>Advertised Salary</b></p><p>
$43,888.00 - 57,628.00 annually.</p><p><b>
Benefits Overview</b></p><p>
For full-time staff employees, Indiana University offers a wide array of benefits including:</p><ul><li>
Comprehensive medical and dental insurance</li><li>
Health savings account with generous IU contributions</li><li>
Healthcare and dependent care flexible spending accounts</li><li>
Basic group life insurance paid by IU</li><li>
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance</li><li>
Base retirement plan with generous IU contributions, subject to vesting</li><li>
Voluntary supplemental retirement plan options</li><li>
Tuition subsidy for employees and family members taking IU courses</li><li>
10 paid holidays plus a paid winter break each year</li><li>
Generous paid time off plans</li><li>
Paid leave for new parents and IU-sponsored volunteer events</li><li>
Employee assistance program (EAP)</li></ul><p>
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.</p><p><b>
Job Classification</b></p><p>
Career Level: Career</p><p>
FLSA: Exempt</p><p>
Job Function: Student Services</p><p>
Job Family: Academic Advising</p><p>
Click here to learn more about Indiana University's Job Framework.</p><p><b>
Posting Disclaimer</b></p><p>
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.</p><p>
If you wish to include a cover letter, you may include it with your resume when uploading attachments.</p><p><b>
Equal Employment Opportunity</b></p><p>
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.</p><p><b>
Campus Safety and Security</b></p><p>
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.</p><p><b>
Contact Us</b></p><p>
Request Support<br>
Telephone: 812-856-1234</p></div>

Undergraduate Academic Advisor (Academic Advisor)

Explore 13+ Security guard in Indianapolis this August. Find roles across top companies and apply now to boost your career.