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senior security operations analyst

security screener

Menzies Aviation

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 The Security screener provides security screening to prevent the introduction of weapons, explosives and other deadly or dangerous items into the air transportation system by means of available screening equipment such as hand-held metal detectors and physical inspections. The screening provides security for the aircraft, airports, air carriers and staff.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Must be familiar with all Government/Airport/Client and Company regulations
 </li>
 <li>
 Deals courteously and communicates effectively with fellow employees
 </li>
 <li>
 Actively participate in the Safety Management System (SMS)
 </li>
 <li>
 Communicate safety hazards and equipment problems to managers
 </li>
 <li>
 Must conduct physical searches and take proper action upon detection of a questionable or dangerous item
 </li>
 <li>
 Notify or ensure immediate Law Enforcement Officer and/or Airline Ground Security Coordinator notification when necessary
 </li>
 <li>
 Ensure safe handling of dangerous or deadly weapons/objects discovered until arrival of the Law Enforcement Officer
 </li>
 <li>
 Contact Law Enforcement Officer if items of contraband (illegal items) are discovered during the screening process
 </li>
 <li>
 Maintain control of items until arrival of the L.E.O.
 </li>
 <li>
 Report all Government tests, real weapons, injuries and other major incidents to supervisor immediately
 </li>
 <li>
 Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs
 </li>
 <li>
 Attend meetings and in-services as required
 </li>
 <li>
 Utilize appropriate communications channels and maintain records, reports and files as required
 </li>
 <li>
 Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner
 </li>
 <li>
 Perform other duties as requested.
 
 
 </li>
 </ul>
 
 Safety, Security, Wellbeing And Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 High School diploma/G.E.D. or equivalent
 </li>
 <li>
 Must be a U.S. citizen
 </li>
 <li>
 Must be 18 years of age or older
 </li>
 <li>
 Previous experience in security, military, or customer service
 </li>
 <li>
 Must have reliable telephone and transportation
 </li>
 <li>
 Previous airline experience
 </li>
 <li>
 Possess the tact to deal with all levels of situations, client representatives, employees and the public
 </li>
 <li>
 Must be able to read, write, understand and carry out instructions in English
 </li>
 <li>
 Must be able to read identification badges, credentials and labels on bottles, aerosol cans and packages
 </li>
 <li>
 Must be able to open and close latches, zippers and screw caps. Remove and feel beneath baggage contents and reach all sides of a bag
 </li>
 <li>
 Must be able to hear and respond to the spoken voice and audible alarms generated by metal detection devices with other noise in the background
 </li>
 <li>
 Must have manual dexterity to operate hand want, and to search various shaped items and packages
 </li>
 <li>
 May be exposed to hazards resulting from investigation of alarms, and other irregularities
 </li>
 <li>
 Must be able to take verbally direct in English
 </li>
 <li>
 Must be able to read, wire, understand and carry out instructions in English
 </li>
 <li>
 Must be able to sit, stand, lift up to 75 lbs., and/or bend throughout the shift
 </li>
 <li>
 Must pass pre-employment and random drug tests
 </li>
 <li>
 Must pass a pre-employment background check
 </li>
 <li>
 Must meet necessary requirements to obtain a security sensitive identification badge
 </li>
 <li>
 Must be in proper uniform or business attire as directed by company officials
 </li>
 <li>
 Identification badges must always be visible
 </li>
 <li>
 Adhere to company policies and procedures and participate in achievement of company objectives
 </li>
 <li>
 Project a positive image and respond to inquiries from clients, staff and public in a courteous manner
 </li>
 <li>
 Treat all information as confidential
 
 
 </li>
 </ul>
 
 Pay:
 
 $14.00 Hourly
 
 
 
 Diversity
 
 
 
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
 
 
 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
 
 
 
 Application Instructions
 
 
 
 Is this role ticking all the boxes for you? If so, please click apply now!
</div>

Security Screener

Prospect Airport Services

Unifi Security has extensive experience in the security services industry at airport facilities, utilizing high-end screening equipment. We continue to innovate, adapt, and grow by leaning on our experience in airport security operations. Our vision is to be the most respected company by providing exceptional security services that ensure the safety of passengers, personnel, and airport facilities.
 
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
 
Hiring Immediately. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you!
 
Job Summary: 
Responsible for overseeing all aspects of provisioning and access control management for all individuals, including employees, visitors, contractors, and vendors—accessing client facilities. Ensures proper authorization and secure entry into buildings.
 
Benefits: 
<ul>
<li>Weekly pay for hourly employees (may vary specific to state regulations)</li>
<li>Full time starts at 30 hours per week!</li>
<li>Paid time off (for full-time employees).</li>
<li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees).</li>
<li>401k for all employees.</li>
<li>Exclusive discounts and additional wellness programs.</li>
<li>Flight Privileges: Offered after 30 days for employees and eligible family members!</li>
</ul>
Job Duties: 
<ul>
<li>Oversees daily Operations at sites in absence of Supervisor</li>
<li>Access Control & Screening, which includes Inspection of identifications, vehicle decals, and screen visitors, couriers, and contractors before entry.</li>
<li>Conduct random security inspections to employee body scans, bag checks, and ETD (Explosive Trace Detection) screenings.</li>
<li>Patrol premises, respond to security-related inquiries, and document concerns from tenants, employees, and the public.</li>
<li>Prepare clear and concise reports on security incidents and daily activities.</li>
<li>Report security incidents and document criminal or suspicious activities, notifying management of incidents and emergencies.</li>
<li>Response to building emergency alarms, including fire, elevator entrapments, and intercom alerts.</li>
<li>Management and communication via radios and other security-related equipment.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
<li>Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.</li>
</ul>
Qualifications: 
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
</ul>
Physical requirements: 
<ul>
<li>Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand for long periods, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.</li>
</ul>
Working conditions: 
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>

Security Employee Lead Screener (GSE) - ATL

Delta Air Lines

<div><div><div><div><div>United States, Georgia, Atlanta
Airport Customer Service
28-Jul-2026
Ref #: 32738
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">How you'll help us Keep Climbing (overview &amp; key responsibilities)</h3>
</div></div><div><div>Much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in safe and efficient transport of a wide range of freight, including everything from mail to live animals and life-saving pharmaceuticals. Different departments in the Cargo division provide rate information, sell cargo space in the belly of Delta&rsquo;s passenger aircraft, track &amp; trace freight and resolve customer problems. Additionally, they safely move cargo from a warehouse location to airport ramp areas and ensure proper delivery onto the appropriate aircraft. The Cargo Safety, Security, &amp; Compliance team manages the system-wide global Cargo programs and Key Performance Indices (KPIs) involving, but not limited to, occupational and flight safety as well as regulatory compliance with OSHA, TSA, CBP, &amp; FAA.
The Delta Cargo Safety, Security, &amp; Compliance team is seeking two full-time positions based in Atlanta, GA.
<ul><li>The Co-Op will be required to complete three alternating semesters</li>
<li>All rotations must be completed before the student's graduation. Co-Op students for two of work and school.</li>
<li>Note: co-ops are not permitted to work part-time hours and should refrain from taking classes</li>
<li>(inclusive of online or in-person) and working as a co-op during the same semester.</li>
</ul>The full-time work schedule for this role, while remaining actively enrolled in an approved
undergraduate curriculum, is as follows:
<ul><li>Spring 2027 (1st rotation)</li></ul>
<ul><li>Fall 2027 (2nd rotation)</li></ul>
<ul><li>Summer 2028 (3rd rotation)</li></ul>
Co-Ops must ensure that this alternating semester rotation schedule aligns with their university, curriculum, and/or academic advisor before applying.
Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide educational and professional work experience. 
 
Overall function and role: as part of the team directly responsible for all safety, security, and compliance efforts for Delta Cargo worldwide customers and employees, this individual will be supporting applicable initiatives in a fast-paced, dynamic, and rewarding environment.
Candidate must have a detail-oriented, adaptable, and collaborative approach &amp; spirit. This will
include but not be limited to:
<ul><li>Support the Cargo Safety, Security, &amp; Compliance team with ongoing development of</li></ul>
enhancements and improvements to cargo operations
<ul><li>Propose ideas for continuous improvement in processing and tracking effectiveness</li></ul>
<ul><li>Implementing project management skills and practices</li></ul>
<ul><li>Record results in databases and develop metrics to analyze performance</li></ul>
<ul><li>Measuring and analyzing current performance</li></ul>
<ul><li>Work across business units with various stakeholders in a professional setting</li></ul>
<ul><li>Provide process engineering and/or internal consulting services</li></ul>
<ul><li>Participate in data collection efforts for projects that impact cross-functional departments</li></ul>
<ul><li>Identify and implement improvements to existing processes to increase efficiency, productivity,</li></ul>
and performance
<ul><li>Recommend ideas for new ways to provide optimal (internal and external) customer service and</li></ul>
evaluate safety/compliance impact of proposed operational changes
The Co-Op will support the following teams:
<ul><li>Cargo Safety</li></ul>
The Cargo Safety team is responsible for the Cargo Safety Management System (SMS),
injury and damage investigations, occupational safety &amp; health (OSHA) initiatives,
ergonomics, employee reporting programs (ASAP), emergency response, safety
recognition, and ground standards assurance.
<ul><li>Cargo Compliance (Regulatory)</li></ul>
o The Cargo Regulatory Compliance team ensures regulatory acquiescence by developing
policy and procedures for global cargo operations. The team crafts risk-based auditing
standards to ensure Delta exceeds industry compliance norms.
<ul><li>Cargo Compliance (Security)</li></ul>
o The Cargo Security team ensures that our cargo acceptance and screening operations
maintain compliance with TSA (and other security) regulations across the system (US and
non-US). The team owns the Delta Cargo Security Manual (DCSM), supports and
maintains screener training programs &amp; operational resources. The team performs
investigations and responds to compliance failures across the system.
<ul><li>Cargo Compliance (Products)</li></ul>
o The Cargo Product Compliance team is responsible for implementing a Quality
Management System (QMS) within pharmaceuticals &amp; other specialty cargo handling
operations.
<ul><li>Cargo Policy &amp; Procedure</li></ul>
o The Policy &amp; Procedures team engages with internal and external stakeholders to ensure
Cargo policies &amp; procedures are understandable and updated in compliance with required
industry regulations. The team supports implementation, revision, and adherence to these
policies &amp; procedures. 
</div></div></div></div><div></div> 
<div><div><div><div><h3 class="jobSectionHeader">What you need to succeed (minimum qualifications)</h3>
</div></div><div><div>The co-op must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution throughout the co-op program.
The co-op must be able to work onsite in our Atlanta, GA office on a full-time basis as an undergraduate student during the following 3 alternating semesters: Fall 2026, Summer 2027, and Spring 2028.
<ul><li>Must be enrolled in one of the following or similar studies: Business Administration and Management, Project Management, Supply Chain Management, Aviation/Aeronautics/Aeronautical Science, Aviation Management/Aviation Operations, Occupational Health &amp; Safety, Aviation/Aerospace Safety, Human Factors, Logistics, Industrial Engineering, Management, Information Systems</li></ul>
<ul><li>Open-mindedness and willingness &amp; ability to learn new skills are required.</li></ul>
<ul><li>Exercise confidentiality of protected information at all times.</li></ul>
<ul><li>Must be able to work in a time sensitive environment, self-motivated, eager to accept responsibility and learn new tools and processes.</li></ul>
<ul><li>Strong project management skills with the ability to manage multiple tasks and prioritize effectively in a dynamic environment.</li></ul>
<ul><li>Must demonstrate the ability to work on multiple assignments with strict deadlines and function effectively under pressure.</li></ul>
<ul><li>Strong organizational, problem-solving skills, and verbal/written communication skills are essential.</li></ul>
<ul><li>Candidate is team-oriented and highly supportive of continuous improvement methodologies.</li></ul>
<ul><li>Must be proficient in Microsoft applications (Word, PowerPoint, Excel, Outlook)</li></ul>
<ul><li>General administrative skills which include but are not limited to scheduling meetings or in-person training, coordinating speakers and attendees, coordinating meeting logistics, taking and publishing meeting notes, and conducting post-meeting follow-up.</li></ul>
<ul><li>At least a 3.0 GPA on a 4.0-point scale.</li></ul>
<ul><li>Some travel may be required.</li></ul>
<ul><li>Excellent attention to detail.</li></ul> 
 
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">What will give you a competitive edge (preferred qualifications)</h3>
</div></div><div><div><ul><li>A successful candidate should be highly motivated with the desire to learn and have a passion for safety, security operations, and compliance initiatives.</li>
<li>Passion for aviation or a keen interest in learning and contributing to the aviation/airlines industry is advantageous.</li>
<li>The degree includes a specialization in aviation, supply chain, cargo, logistics, and security.</li>
<li>Confident in PowerPoint and presentation creation; executive decks are built regularly.</li>
<li>Confident in Excel creation/manipulation; large data sets are regularly collated, analyzed, and reviewed.</li>
<li>Strong presentation skills in front of leaders and large groups.</li>
<li>Familiar with airline operations.</li>
<li>Project management experience.</li>
<li>Track record of seeking leadership roles including student and community organizations.</li>
<li>Passionate about a future career in the aviation/airline industry and serving Delta&rsquo;s customers</li></ul></div></div></div></div></div><div></div>

Co-op, ACS - Cargo Safety, Security, and Compliance (Spring 2027)

Information Technology Senior Management Forum

<div><div>Posted Date 7/30/2026
</div><div>Description 

Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
<h4 class="jobSectionHeader">Please review the following job description:</h4>
***This role is 5 days a week in the Atlanta, Raleigh or Charlotte office***
 
 
<ul><li>This team uses automated API security tools like Akamai, Salt Security and ReadyAPI tools to identify vulnerabilities in running APIs
</li></ul> 
<ul><li>This Senior Security Engineer will be experienced with API security testing tools such as Akamai, API Security, Salt Security, Traceable, Data Theorem, OWASP ZAP (API extensions), SoapUI, ReadyAPI, or Burp Suite
</li></ul> 
<ul><li>The team partners with application development, DevSecOps, and technology teams to identify, assess, prioritize, and drive remediation of security vulnerabilities across applications, APIs,
</li></ul>ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
<ul><li>Lead the enterprise vulnerability management program for automated API testing, including identification, assessment, prioritization, tracking, and remediation of security vulnerabilities.</li>
<li>Performs security testing, and penetration testing tasks for assigned platforms and services, using defined methods to identify and remediate vulnerabilities.</li>
<li>Develop risk-based remediation strategies and collaborate with application teams to reduce organizational security exposure</li>
<li>Reviews relevant security threats, tools, and design options for assigned work, and provides input that supports technical plans and priorities for the job area.</li>
<li>Perform triage and validation of security findings to reduce false positives and improve remediation effectiveness.</li>
<li>Design, implement, and maintain automated API security testing capabilities within CI/CD pipelines.</li>
<li>Implements and updates security baselines, guardrails, and control configurations for systems and applications within the area of responsibility, helping maintain regulatory and policy compliance.</li>
<li>Shares knowledge and best practices with technical teammates, offering informal guidance and support during code reviews, design discussions, and pairing sessions.</li>
<li>Plans and manages own work to meet defined objectives and milestones, seeking feedback, pursuing self-development, and adjusting approaches to improve quality and effectiveness over time.</li>
</ul>Required Qualifications
 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Bachelor&rsquo;s degree or equivalent education, training, and work-related experience.</li>
<li>Minimum of 7 years of experience in security engineering or related cybersecurity roles.</li>
<li>Deep specialized knowledge in cybersecurity principles, theories, and concepts.</li>
<li>Proven experience in software development lifecycle security practices.</li>
<li>Deep knowledge of threat modeling, security testing, and penetration testing.</li>
<li>Experience implementing and managing complex information security technologies.</li>
</ul>Preferred Qualifications
<ul><li>Working knowledge of industry security frameworks and standards, including:
<ul><li>NIST SP 800-228 (API Security Guidance)</li>
<li>FFIEC (Federal Financial Institutions Examination Council) guidelines</li>
<li>OWASP API Security Top 10</li>
<li>Financial-grade API (FAPI &ndash; OpenID Foundation)</li>
</ul></li><li>Strong understanding of API security protocols and frameworks, including OAuth 2.0, OpenID Connect (OIDC), Mutual TLS (mTLS), and JSON Web Tokens (JWT)</li>
<li>Experience within banking or financial services environments</li>
<li>Proficiency or familiarity with Python scripting</li>
<li>Relevant security certifications such as CISSP, OSCP, CEH, or Security+</li>
<li>Experience with cloud platforms such as AWS and/or Microsoft Azure?</li>
<li>Experience in financial services, cybersecurity, regulated enterprise environments, or platforms with high audit and control requirements.</li>
<li>Familiarity with secure tool-calling patterns, API protections, model or prompt change validation, and runtime traceability for AI systems.</li>
<li>Working knowledge of cloud-native security patterns, telemetry analysis, and deployment gating for modern engineering teams.</li>
</ul>General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
</div><div></div><div><div>Type
<div>Full-time</div></div></div></div>

Senior API Security Engineer

Alliance Ground International

Job Description: The Ramp Manager is responsible for overseeing all ramp operations, ensuring the safe, efficient, and timely handling of aircraft on the ground. This role involves managing ramp teams, coordinating resources, and ensuring compliance with aviation safety and operational standards. Ideal candidates will have at least one year of ramp managing experience. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Manage and supervise ramp operations, including aircraft arrival, departure, and turnaround activities. Oversee the team of ramp agents, ensuring efficient performance and adherence to safety protocols. Coordinate the use of ground support equipment, ensuring all equipment is properly maintained and utilized. Monitor operational performance and implement improvements to enhance efficiency and reduce delays. Ensure compliance with aviation safety standards, regulations, and company policies. Communicate with flight crews, ground operations, and other departments to ensure smooth operations. Prepare and present reports on ramp operations, safety audits, and staffing requirements. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health &amp; Safety and Security policies. Attend training courses as may be required by AGI. Qualifications and Skills Physical Requirements: Must be able to lift up to 70 pounds in confined spaces. Must be able to stand, lift, bend, push and pull for extended periods of time. Must be willing to work outside in all types of weather and elevated noise levels within the airport environment Education: Bachelor&rsquo;s degree in aviation, Logistics, or a related field preferred. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Experience: 5+ years of experience in ground handling or aviation operations, with at least 2 years in a managerial role. Skills: Strong leadership, communication, and organizational skills; ability to manage teams in high-pressure environments. Knowledge: In-depth knowledge of ramp operations, aviation safety protocols, and ground support equipment. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Pay: $70,000.00 - $75,000.00 per year Work Location: In person

Ground Ramp Manager

RedHelm

<div>
 
 RedHelm is redefining what it means to be a technology partner. We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services that are integrated by design &mdash; protecting, powering, and accelerating our clients&rsquo; success.
 
 
 Our teams operate at the intersection of security and technology, combining deep technical expertise with a holistic, client-centered approach. By aligning security strategy, infrastructure, and operational excellence, we help organizations stay resilient in an increasingly complex threat landscape.
 
 
 At RedHelm, we are building an environment where innovation, accountability, and collaboration drive meaningful outcomes, both for our clients and for the professionals who support them.
 
 
 &nbsp;
 
 About the Role
 
 We are seeking a Help Desk Technician to join our team! This is an entry-level position within our Business Process Outsourcing (BPO) team, designed to help you build a strong foundation in IT support. In this role, you&rsquo;ll gain hands-on experience with various systems, processes, and technologies while learning what it takes to become a true IT professional. You&rsquo;ll develop both your technical and professional skills as you grow your career in information technology.
 
 
 &nbsp;
 
 Responsibilities and Duties
 <ul>
 <li>
 
 Serve as the first point of contact for end users seeking technical support via phone, email, and chat. Issues will typically relate to systems, software, or hardware.
 
 </li>
 <li>
 
 Ask targeted questions to identify the problem, document details accurately, and create or update help desk tickets.
 
 </li>
 <li>
 
 Monitor and respond promptly to requests through the help desk ticketing system and escalate unresolved issues to the appropriate support level.
 
 </li>
 <li>
 
 Perform basic remote troubleshooting by guiding users through problem-solving steps.
 
 </li>
 <li>
 
 Identify and recommend process improvements to enhance efficiency and service quality.
 
 </li>
 <li>
 
 Deliver excellent customer service and maintain professional communication with end users.
 
 </li>
 <li>
 
 Maintain up-to-date knowledge of company procedures, products, and services.
 
 </li>
 <li>
 
 Meet or exceed departmental performance standards and KPIs.
 
 </li>
 <li>
 
 Work flexible schedules, including potential evenings, weekends, and holidays, as required to meet service standards.
 
 </li>
 <li>
 
 Collaborate effectively within a team environment while also working independently.
 
 </li>
 <li>
 
 Demonstrate reliability, accountability, and consistent attendance.
 
 </li>
 <li>
 
 Assess situations logically, resolve issues efficiently, and seek assistance when appropriate.
 
 </li>
 </ul>
 &nbsp;Qualifications&nbsp;
 <ul>
 <li>
 
 1+ years of experience in technical support, help desk, or contact center environments or equivalent education
 
 </li>
 <li>
 
 Experience or exposure to using a ticketing system (preferred).
 
 </li>
 <li>
 
 Basic knowledge of Windows 7&ndash;11 troubleshooting.
 
 </li>
 <li>
 
 General understanding of peripheral device and printer/scanner setup and troubleshooting.
 
 </li>
 <li>
 
 Familiarity Microsoft 365 and MS Office applications.
 
 </li>
 <li>
 
 Familiarity with VPN configuration and general network troubleshooting.
 
 </li>
 <li>
 
 Experience or exposure to providing remote support.
 
 </li>
 <li>
 
 Basic Active Directory knowledge (user management, password resets, etc.).
 
 </li>
 </ul>
 
 
 &nbsp;
 
 Soft Skills
 
 <ul>
 <li>
 
 Strong attention to detail and organizational skills.
 
 </li>
 <li>
 
 Excellent verbal and written communication abilities.
 
 </li>
 <li>
 
 Ability to apply established processes while adapting to procedural changes.
 
 </li>
 <li>
 
 Proven analytical and problem-solving skills.
 
 </li>
 <li>
 
 Strong interpersonal and customer service skills.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 Additional Details
 
 <ul>
 <li>
 
 
 Location:
 
 Atlanta, GA (Remote)
 
 </li>
 <li>
 
 
 Department:
 
 Business Process Outsourcing (BPO)
 
 </li>
 <li>
 
 
 Reports To:
 
 Help Desk Manager
 
 </li>
 <li>
 
 
 Employment Type:
 
 Full-time, Non-exempt
 
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 
 
 Information Security Commitment
 
 
 
 This role operates within a managed services environment and will have access to client systems, data, and infrastructure. All team members are expected to handle client and company information responsibly, follow established security and data privacy procedures, and support our commitment to maintaining the confidentiality, integrity, and availability of the systems we manage. Candidates should be comfortable working within a security-conscious culture where following documented processes and protecting client data are core expectations of the job.
 
 
 &nbsp;
 
 
 
 Equal Opportunity Employer
 
 
 
 RedHelm provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RedHelm will provide reasonable accommodations for qualified individuals with disabilities.
 
 
 &nbsp;
 
 
 
 Please Note:
 
 &nbsp;
 
 RedHelm is currently unable to employ outside of the United States or support visa sponsorship for those living in the United States and working under an H1B visa.
 
 
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 Why Join Us
 
 This is an exciting time to join RedHelm as we continue to grow and innovate as a full-stack technology partner. Our integrated approach to offensive security, defensive operations, and IT services creates opportunities to work on complex challenges that directly impact the organizations we serve. As we expand our capabilities and footprint, our team members play a meaningful role in shaping what comes next.
 
 
 We are equally committed to investing in our people. We believe in a culture where we care about individuals not just for their professional ambitions, but for their personal goals as well. We recognize that work is part of a larger purpose in each person&rsquo;s life, and that philosophy drives how we support growth, flexibility, and long-term development across our organization.
 
 
 We offer a comprehensive and competitive benefits package designed to support both career progression and personal wellbeing, including medical, dental, and vision coverage, a 401(k) program, paid time off, floating holidays, and paid holidays. More importantly, we provide an environment where you can build meaningful expertise, contribute to forward-thinking solutions, and grow alongside a company that is actively shaping its future.
 
 
 &nbsp;
 
</div>

Help Desk Technician

Google

<div>Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: 
 
In-office locations: Chicago, IL, USA; Atlanta, GA, USA; Reston, VA, USA; New York, NY, USA. 
Remote location(s): Florida, USA.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience. 
</li>
<li>10 years of experience in a sales role in the enterprise software or cloud space. 
</li>
<li>Experience selling to clients in the enterprise cybersecurity or IT field.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Experience carrying and exceeding strategic business goals in a sales role. 
</li>
<li>Experience supporting long-term executive relationships, and developing territories/accounts from scratch, while ensuring customer success, adoption and expansion. 
</li>
<li>Experience prioritizing, planning, and organizing solution-based sales activity within complex sales cycles, including qualifying high value accounts and leveraging our partner ecosystem. 
</li>
<li>Experience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build business cases for transformation with implementation plans, and close agreements. 
</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Security Sales Specialist supporting our [User Protection Services, Virus Total, Security Operations, Threat Intelligence, Security Command Center] business, you will help us grow our cybersecurity business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will lead day-to-day relationships with cross-functional team members and external customers, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole to drive overall value for Google Cloud. 
 
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $138000 - $201000 (USD) + 100% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Build relationships with customers as a subject matter expert and trusted advisor, managing complex business cycles, identifying solution use cases, and influencing long-term direction of accounts.</li>
<li>Deliver against quota and achieve or exceed business and growth goals while forecasting and reporting our territory&rsquo;s business. 
</li>
<li>Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go-to-market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. 
</li>
<li>Construct and execute an effective territory development plan. 
</li>
<li>Work with multiple customers and opportunities simultaneously, understanding each customer&rsquo;s technology footprint and strategy, growth plans, business drivers, performers, and how they can transform their business using our technologies. 
</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Security Sales Specialist III, Threat Intelligence, Cloud

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