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asset protection specialist Jobs in Boston

asset protection specialist

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coop student - security officer

security supervisor

Windwalker Group

<div>
 <strong>
  About Windwalker Group
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Windwalker Group
  </strong>
 </strong>
 is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.
 <br/>
 <br/>
 <strong>
  Our Diverse Offerings Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Building security design
  </li>
  <li>
   Concierge services
  </li>
  <li>
   Security Guards
  </li>
  <li>
   Access control
  </li>
  <li>
   Cybersecurity
  </li>
  <li>
   Customized training programs
  </li>
  <li>
   Project management
  </li>
  <li>
   Multimedia solutions
   <br/>
   <br/>
  </li>
 </ul>
 We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.
 <br/>
 <br/>
 At
 <strong>
  <strong>
   Windwalker
  </strong>
 </strong>
 , our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.
 <br/>
 <br/>
 <strong>
  <strong>
   Windwalker: Securing Today, Building Expertise for Tomorrow
   <br/>
   <br/>
  </strong>
 </strong>
 Discover more at www.Windwalker.com
 <br/>
 <br/>
 <strong>
  <strong>
   FIFA SRT Supervisor &mdash; Security Response Team
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   Location:
  </strong>
 </strong>
 City Hall Plaza, Boston, MA
 <br/>
 <br/>
 <strong>
  <strong>
   Pay:
  </strong>
 </strong>
 $40.00 / hr
 <br/>
 <br/>
 <strong>
  <strong>
   Schedule Full program:
  </strong>
 </strong>
 May 20 &ndash; June 30, 2026 (41 days)
 <br/>
 <br/>
 <strong>
  <strong>
   Shifts:
  </strong>
 </strong>
 12-hr shifts aligned with the event rotation schedule
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 Windwalker Group is hiring an SRT Supervisor to command our Security Response Team of 6 Officers for the Boston 26 FIFA Fan Festival&trade;. This is a named command role reporting directly to the Venue Security Manager. You will lead all SRT activations, coordinate with public safety agencies, and be responsible for your team's readiness and documentation throughout the program.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Command all SRT deployments and serve as incident commander during active responses
  </li>
  <li>
   Brief your team at every shift start &mdash; staging positions, activation protocols, radio channels
  </li>
  <li>
   Maintain constant radio contact with the command center, VSM, and public safety liaisons
  </li>
  <li>
   Activate the SRT on direction from the VSM or immediately during an active life-safety threat
  </li>
  <li>
   Lead joint responses with BPD, Boston Fire, and Boston EMS
  </li>
  <li>
   Manage SRT Officer positioning across the shift to maximize response coverage
  </li>
  <li>
   Submit written incident reports to the VSM within 2 hours of any incident resolution
  </li>
  <li>
   Participate in daily command briefings and after-action reviews
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3&ndash;5 years security experience with at least 2 years in team command or incident response leadership
  </li>
  <li>
   Prior SRT command, law enforcement supervisory, or military leadership experience strongly preferred
  </li>
  <li>
   ICS/NIMS Incident Command training (ICS-100 and ICS-200) preferred
  </li>
  <li>
   Strong written skills for incident documentation under time pressure
  </li>
  <li>
   Must pass a background check before deployment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hiring Incentives
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   $100 employee referral bonus &mdash; available to the first 50 hires
  </li>
  <li>
   $300 completion bonus &mdash; paid upon successful completion of all assigned shifts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Weekly pay &mdash; every Friday
  </li>
  <li>
   Free uniform provided
  </li>
  <li>
   Free MBTA T-Pass for the month of June
  </li>
  <li>
   $100 sign-on bonus for the first 50 hires
  </li>
  <li>
   $300 completion bonus upon successful completion of all assigned shifts
  </li>
  <li>
   Once-in-a-generation experience securing the FIFA Fan Festival&trade; Boston 2026
  </li>
  <li>
   Career development and advancement opportunities within Windwalker Security
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 Visit www.windwalker.com/careers to apply online.
 <br/>
 <br/>
 Phone: (833) 505-1022 | 529 Main Street, Suite P200, Boston, MA 02129
 <br/>
 <br/>
 <strong>
  The Pay Range For This Role Is
  <br/>
  <br/>
 </strong>
 40 - 40 USD per hour(Boston)
</div>


FIFA SRT Supervisor — Security Response Team

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
PER DIEM evenings - Foxboro<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
<br>
<br>
Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div><br>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentiality standards at all times</li><li>Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times</li><li>Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state-of-the-art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License] -<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.</li><li>Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
10 Vining Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Security Officer - Per Diem

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
This position is for 40 hr evenings in Charlestown.<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.</p><p></p><div>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred.<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentially standards at all times.</li><li>Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.</li><li>Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state of the art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays positive image, tact, and diplomacy, active listening, articulate.</li><li>Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
149 Thirteenth Street Building 149<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Security Officer

Fidelity Investments

<div><h3 class="jobSectionHeader"><b>Job Description:</b></h3><p><b>
The Role</b></p><p>
Become a Security Representative at Fidelity Investments and join a team that values safety, collaboration, and top-notch performance! This outstanding opportunity enables you to work in a dynamic setting where your skills and devotion will help uphold a secure and inviting environment for all. As a Security Representative, you will have a pivotal role in delivering top-tier customer service and security operations that showcase our dedication to outstanding performance. You will be required to work 12-hour rotating shifts including days, nights, weekends and holidays to meet business needs.</p><p><b>
The Expertise and Skills You Bring</b></p><p>
As a Security Representative, you will be given various tasks to guarantee the safety and security of our facilities, associates, and visitors. Your responsibilities will be diverse and pivotal in ensuring the safety and security of our facilities, associates, and visitors. They include Performing first-responder rescue activities in medical or facility emergency situations, acting as the primary decision maker or incident commander as needed.</p><ul><li>
Applying life safety equipment like fire extinguishers, first aid supplies, and radios.</li><li>
Demonstrating a composed and thoughtful attitude in high-pressure situations, while also being capable of prolonged periods of walking or standing in one place.</li><li>
Greeting visitors and associates, ensuring a professional appearance and demeanor while following security protocols.</li><li>
Facilitating access control, life safety solutions, and proactive incident management and mitigation.</li><li>
Delivering customer-centric experiences when interacting with visitors, vendors, associates, and customers, ensuring compliance with company standards and policies.</li><li>
Taking the initiative to conduct inspections, assessments, and reviews to guarantee the functionality of security and life safety equipment.</li><li>
Providing direct and ongoing support to associates and guests requiring accommodations or experiencing external threats impacting workspace safety.</li><li>
Monitoring threat intelligence and understanding how internal and external risk environments impact site security procedures.</li></ul><p>
To succeed in this role, you should meet the following qualifications:</p><ul><li>
A Bachelor's degree or equivalent experience is strongly preferred, though equivalent life/work experience (such as military service) will be considered.</li><li>
1-3 years of prior experience in security, customer service, or hospitality.</li><li>
Familiarity with current security technology and systems, with basic computer proficiency.</li><li>
Understanding of physical security principles.</li><li>
Ability to build and maintain relationships in a business setting.</li><li>
Diligent, capable of adhering to standard operating procedures.</li><li>
Demonstrated ability to exercise good judgment under ambiguous circumstances.</li><li>
Ability to function autonomously and collaboratively within a team setting.</li><li>
Proficiency in common computer software and the capability to acquire knowledge of specialized programs/applications.</li><li>
Conducting focused patrols on foot or by vehicle within assigned areas of responsibility.</li><li>
Conducting regular inspections, audits, and reviews to verify the functionality of security equipment and the safety of workspaces.</li><li>
Applying electronic and mechanical devices to monitor, record, and report abnormal conditions.</li><li>
Producing accurate reports and records of activity and incidents.</li></ul><p><b>
Note: Fidelity is not providing immigration sponsorship for this position</b></p><p><b>
The Team</b></p><p>
The Fidelity Security Team is a part of Global Security and Investigations (GSI) that works around the clock to keep Fidelity associates, customers, and assets safe, through security, intelligence, safety, and business continuity operations. Global Security Operations provides physical and technical security services to Fidelity associates, customers, and assets in the Boston region. Our security representatives are highly trained to respond to safety/security related concerns and monitor state-of-the art security systems.</p><p>
#globalsecurity</p>
The base salary range for this position is $48,000-91,000 USD per year.
<p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate&rsquo;s relevant experience, and other factors.</p><p>
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
</p><p>We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>
Please be advised that Fidelity&rsquo;s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.</p><h3 class="jobSectionHeader"><b>
Certifications:</b></h3><h3 class="jobSectionHeader"><b>
Category:</b></h3>
Security</div>

Security Representative

Massachusetts Eye and Ear Infirmary

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Full time day shift Located at 243 Charles St.<br>
<br>
<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.<br>
Does this position require Patient Care? Yes
<br>
Essential Functions<br>
<ul><li>Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
</li><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
</li><li>Maintains strict confidentially standards at all times.</li><li>Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
</li><li>Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
</li><li>Performs as Dispatcher utilizing &ldquo;state of the art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays positive image, tact, and diplomacy, active listening, articulate.</li><li>Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job Responsibilities:</b></p><ul><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul><p></p><p><b>
Safety, Security and Compliance:</b></p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul><p></p><p><b>
Knowledge, Skills, and Abilities:</b></p><p></p><p><b>
Appearance:</b> Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.</p><p><b>
Good communication skills:</b> Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.</p><p><b>
Computer skills: </b>Passenger Service agents are required to use computer systems daily.</p><p><b>
Critical thinking skills: </b>Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.</p><p><b>
Basic math skills:</b> Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.</p><p><b>
Time management skills: </b>Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.</p><p></p><p><b>
Qualifications:</b></p><ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
19.50<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Passenger Service Agent - F9

ACTS Aviation Security, Inc.

<p>Join a Global Leader in Aviation Security!<br/></p><p>Medical, dental &amp; vision insurance available! 401K with company matching! Paid vacation &amp; holidays!<br/></p><p>ACTS-Aviation Security, Inc. has an immediate opening for Security Agents at Boston Logan International Airport in Boston, MA.<br/></p><p>Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement &ndash; the ideal place to build a career in aviation security.<br/></p><p>Essential Duties and Responsibilities :<br/></p><p>Inspects airline equipment and checks for any unauthorized items.<br/>Screens cargo using equipment/method designated by customer and according to customer&rsquo;s specifications.<br/>Performs aircraft monitoring, passenger wanding and gate guarding according to customer&rsquo;s specifications.<br/>Observes and monitors unit activity and facility surroundings when not performing inspection/validation duties.<br/>Performs all other duties as assigned by management.<br/>Reports to Operations Supervisor or Operations Manager, depending on size of unit.<br/>Activities overseen by Lead or Senior Lead, depending on size of unit.<br/></p><p>Salary Range:<br/></p><p>$20.00 per hour<br/></p><p>Education:<br/></p><p>High school diploma or GED<br/></p><p>Requirements:<br/></p><p>New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified)<br/>Not have been convicted of any of the listed FAA Disqualifying Crimes;.<br/>Ability to bend, push, and lift up to 30 pounds on a regular basis in order to perform the essential functions of the job.<br/>Must be at least 18 years old<br/>US Citizen<br/>Hold a valid U.S. driver&rsquo;s license<br/>Must be willing to work in cold temperatures, as it is a requirement for this role.<br/></p><p>Communication Skills:<br/></p><p>Possess written and oral communication skills in English.<br/></p><p>Certificates, Licenses and Registrations:<br/></p><p>None.<br/></p><p>Travel:<br/></p><p>None<br/></p><p>Environmental Requirements:<br/></p><p>Works non standard work hours, evenings, weekends, holidays.<br/></p><p>Demonstrated Competencies to be Successful in the Position:<br/></p><p>Security Mindset &ndash; take pride in keeping the skies safe and the flights secure<br/>Trust - keeping promises and speaking the truth.<br/>Customer Focused - the willingness to listen and the duty to act &ndash; promptly and appropriately.<br/>Team Spirit - integrity, experience, collaboration and open communication.<br/>Innovation &ndash; creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it.<br/></p><p>The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.<br/></p><p>Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.<br/></p><p>ACTS-Aviation Security is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category protected under applicable law.<br/></p><p>For further information regarding Equal Employment Opportunity copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.<br/></p>

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