data analyst

reporting analyst

sr. credit analyst

business analyst

financial analyst

senior analyst

Mindstream

<p>Onsite hiring for Senior Business Analyst</p><p>Duration:8 months &amp; Extendable</p><p>Location: Qatar</p><p>Experience: 7-10 Years</p><p>Salary: 15000 QAR PM</p><p>Notice Period: Immediate -30 days only</p><p>Skills: ADO, Agile, Business Analyst, Functional documentation, ScrumMaster, Technical writer, Web Infrastructure Fundamentals, personalization</p><p>&middot; Manage Business Analyst role, and also double hat as PMO/Scrum Lead.</p><p>&middot; Lead the IFE transformation program to translate business narrative to various workstreams.</p><p>Forward resume to careers@mind-stream.net</p><p>WhatsApp 974 30107270</p><p>Job Type: Temporary<br/>Contract length: 8 months</p><p>Pay: QAR15,000.00 per month</p>

Senior Business Analyst

Ooredoo Group of Companies

<div>About Us:<p><br>
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!</p>
About the Business Unit:<p><br>
Finance plays a critical role in the day-to-day operations and more importantly the strategic management and growth of the Ooredoo group, it oversees day to day operations within Qatar, and supports all M&amp;A activities at Group level, undertaking or overseeing all financial due diligence etc. In the process in order to ensure the groups growth plans are managed from a financial perspective and group profit targets are achieved within an acceptable level of risk. This department is responsible for minimizing losses owing to fraudulent abuse or attack on Ooredoo's revenue stream and limits exposure through detection, prevention and analysis of threats against Ooredoo's products &amp; services.</p>
About the Role:<p><br>
This role is responsible for supporting the detection and analysis of threats to minimize exposure and minimize losses owing to fraudulent abuse or attack on Ooredoo's revenue stream. For more details, please click here.</p>
About You:<ul><li><p><br>
5 years' experience in a similar role.</p></li><li><p>
Experience in Anti-Money Laundering and Compliance functions within a telecommunications company.</p></li></ul></div>

Senior Analyst Fraud Management

Agoda

<div>
 <strong>
  About Agoda
  <br/>
  <br/>
 </strong>
 Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
 <br/>
 <br/>
 <strong>
  Our Purpose -
 </strong>
 <strong>
  Bridging the World Through Travel
  <br/>
  <br/>
 </strong>
 We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
 <br/>
 <br/>
 We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
 <br/>
 <br/>
 <strong>
  THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)
  <br/>
  <br/>
  Location: Bangkok, Thailand (*Not open for remote work)
  <br/>
  <br/>
 </strong>
 <strong>
  Get to Know our Team:
  <br/>
  <br/>
 </strong>
 As part of the Supply Analytics, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met.
 <br/>
 <br/>
 We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda&rsquo;s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
 <br/>
 <br/>
 <strong>
  The Opportunity:
  <br/>
  <br/>
 </strong>
 As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
 <br/>
 <br/>
 <strong>
  In this Role, you&rsquo;ll get to
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Translate internal briefs into analytical projects (to include refining the initial brief and asking the &lsquo;right questions&rsquo;, working through potential hypotheses and storyboarding the output)
  </li>
  <li>
   Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
  </li>
  <li>
   Proactively identify opportunities for growth within supply and the wider business.
  </li>
  <li>
   Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
  </li>
  <li>
   Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
  </li>
  <li>
   Automate manual operational processes and present back on time savings gained through modernization of business operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you&rsquo;ll Need to Succeed
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
  </li>
  <li>
   Advanced working knowledge and hands-on experience in SQL
  </li>
  <li>
   Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably)
  </li>
  <li>
   Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
  </li>
  <li>
   Bachelor&rsquo;s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
  </li>
  <li>
   A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
  </li>
  <li>
   Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
  </li>
  <li>
   Experience in conducting A/B testing experimentation
  </li>
  <li>
   Strong experience in finding data insights and provide business recommendation to the business
  </li>
  <li>
   A hacker&rsquo;s mindset &ndash; the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
  </li>
  <li>
   Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
  </li>
  <li>
   Data driven in both decision making and performance measurement.
  </li>
  <li>
   Extreme comfort in ambiguous, fast-paced environment.
  </li>
  <li>
   Ability to multi-task, prioritize and coordinate resources.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It&rsquo;s Great if you Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
  </li>
  <li>
   Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
  </li>
  <li>
   Asian market experience.
  </li>
  <li>
   Travel industry / e-commerce / tech / consulting experience.
   <br/>
   <br/>
  </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz  #baku #minsk #brussels #antwerp #ghent #charleroi  #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra  #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester  #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis
 <br/>
 <br/>
 <strong>
  Discover More About Working At Agoda
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Agoda Careers https://careersatagoda.com
  </li>
  <li>
   Facebook https://www.facebook.com/agodacareers/
  </li>
  <li>
   LinkedIn https://www.linkedin.com/company/agoda
  </li>
  <li>
   YouTube https://www.youtube.com/agodalife
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 <br/>
 <br/>
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 <br/>
 <br/>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>


Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)

QatarEnergy

<div></div><div><p><b>Job Posting Date: </b>16 Oct 2025
</p><p><b>Work Location:</b> Doha, QA
</p><p><b>Company: </b>QatarEnergy LNG
</p><div><div><div><div><h2 class="jobSectionHeader"><b>Job Specification</b></h2>
</div><div><p>
Join our dedicated Cyber Assurance Team within the Information Risk Management Department. Reporting to the Cyber Assurance Lead, you will play a critical role in strengthening our organization's security posture.</p>
<p>
The Cyber Assurance team is responsible for proactively assessing and enhancing our security defenses. This involves conducting comprehensive ethical hacking activities and adversary simulations to identify potential vulnerabilities and control gaps. Your expertise will be vital in providing actionable recommendations to fortify our systems and ensure the resilience of our digital assets.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose</b></h2>
</div><div><ul><li>Contribute to the effectiveness of the organization&rsquo;s cyber defence by identifying risks, evaluating controls, and supporting the protection of information systems and data from cyber threats and vulnerabilities. Deliver and enhance key components of the cyber assurance program within QatarEnergy LNG&rsquo;s Information Security organization.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Context &amp; Major Challenge(s) - I</b></h2>
</div><div><ul><li>Major challenges:
<br>
(1) requires deep understanding of ethical hacking, penetration testing methodologies and offensive cybersecurity tactics
<br>
(2) supporting the Information Risk Management Division Manager in dealing with an increased cybersecurity risk due to the geopolitical situation
<br>
(3) contributing to the ongoing continuous improvement of SOC due to the current maturity level and the changing threat level
<br>
(4) keeping up to date with IT and OT Information Security and developments.
<br>
(5) keeping up to date with IT and OT Information Security regulatory requirements.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Key Job Accountabilities - I</b></h2>
</div><div><ul><li>Develop Attack Scenarios: Based on CTI and threat actor Tactics, Techniques, and Procedures (TTPs), create realistic and impactful threat simulation scenarios.</li>
<li>Configure and Deploy Security Tools: Set up, configure, and run automated security scanning tools, such as vulnerability scanners and web application security scanners.</li>
<li>Analyze Scan Results: Interpret findings from automated scans to identify potential vulnerabilities and weaknesses that could be exploited in a simulation.</li>
<li>Perform Phishing Simulations: Design, execute, and analyze targeted phishing campaigns to test the human element of security and measure employee awareness.</li>
<li>Collaborate for Defense Improvement: Work with blue teams to share insights on attack methodologies, improve detection capabilities, and enhance overall security posture.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Person Specification - Minimum Requirement</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree level in information security, computer science or engineering.</li>
<li>Professional certifications in information security management and standards (e.g., OSCP, CRTP, CRTO, OSWE, etc.)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Knowledge and/or Experience - I</b></h2>
</div><div><ul><li>5+ years of experience in <b>Offensive Security / Red Teaming
</b></li><li>Broad knowledge of current techniques and practices associated with development and service provision and is a recognized specialist in at least one area.</li>
<li>Understands the main strategic and commercial issues facing IT and safety and availability expectations from OT and the Organization&rsquo;s management and a good understanding of the principles of management and control.</li>
<li>Possesses good understanding of and practices according to a professional code of conduct and code of ethics.</li>
<li>Possesses a good understanding of IT/OT business applications.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Technical and Business Skills - I</b></h2>
</div><div><ul><li>Ability to assess and evaluate risk and the impact of legislation, and actively promotes compliance.</li>
<li>Builds a good rapport and strategic relations with the OT OEM community and QatarEnergy LNG Operation Leads.</li>
<li>Ability to deal effectively with stakeholders at all levels.</li>
<li>Demonstrates integrity, objectivity and impartiality.</li>
<li>Analytical skills.</li>
<li>Applies pragmatic judgement in the application of rules.</li></ul></div></div></div></div></div><p></p>

Senior Analyst Cyber Assurance

Fusion Group Holding

<p><b>Job Title: Senior Systems Analyst</b></p><p><b>Duration: Permanent </b><br/><b>Location: Doha</b></p><p><b>Job Description</b>:</p><p><b>JOB PURPOSE / OBJECTIVE </b></p><p>Design, implement, and maintain robust information system solutions that enhance organizational efficiency, security, and operational effectiveness of systems under the scope of related Sections. The Senior Systems Analyst is responsible for evaluating and deploying IS solutions, ensuring alignment with IS policies, and supporting the integrity, confidentiality, and availability of enterprise data. This includes developing and integrating new functionalities into existing systems, overseeing system configuration, installation, and performance optimization and alignment with business goals through expert-level systems analysis and technical leadership. Work with various SMEs within the IS Department or from vendors for implementation of solutions. Assists in the development of procedures to bring company into alignment with the Company and Qatar&rsquo;s compliance and regulatory requirements.</p><p><b>KEY ACCOUNTABILITIES </b></p><p><b>General Duties </b></p><ul><li>Proven work experience as a senior system analyst.</li><li>Experience on various Microsoft Windows Operating Systems, VMWare, or any Hypervisor infrastructure.</li><li>Hands-on experience in analyzing vulnerabilities and their impact on applicable systems.</li><li>Hands-on experience in security patch deployment on Microsoft Windows and non-Windows platforms</li><li>Hands-on experience in using tools like Microsoft SCCM and Manage Engine Desktop Central forpatch management and deployment.</li><li>Detailed technical knowledge of related applications and Windows operating system.</li><li>Understanding of the latest IS solutions, techniques, and protocols.</li><li>Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of web related protocols.</li><li>Problem solving skills and ability to work under pressure.</li><li>Assist in and support internal and external audits activities.</li><li>Support the delivery of IS Services including deployment, collection, assessment, and reporting of metrics.</li><li>Work independently under the general direction of the Head, IT Operations to ensure timely and accurate deployment, operations, and maintenance of IS systems.</li><li>Specify, evaluate, deploy, configure, support, maintain, and analyze the following related systems:</li><li>Virtualization Platforms</li><li>Privileged Access Management (PAM)</li><li>Patch Management</li><li>Email Systems</li><li>Web Filter Systems</li><li>On-premises Backups System</li><li>Cloud Backup System</li><li>Office 365</li><li>Collaboration Platform (MS Teams or similar)</li><li>Personal Storage Systems (H: Drive, One Drive or similar)</li><li>Multi Factor Authentication System</li><li>Single Sign-On system</li><li>Active Directory</li><li>DNS System</li><li>DHCP System</li><li>Data/File Servers</li><li>Data Sanitization</li><li>Storage Area Network (SAN)</li><li>Server Hardware</li><li>Microsoft Clusters</li><li>Work independently under the general direction of the Head, IT Operations to ensure timely and accurate deployment, operations, and maintenance of IS solutions.</li><li>Recommend procedure changes and enhancements as needed to maintain operational efficiency and effectiveness.</li><li>Assist and support in any external audits and certification requirements.</li><li>Perform duties that may be assigned from time-to-time by the Head, IT Operations or IS Manager.</li></ul><p><b>KEY ACCOUNTABILITIES </b></p><p><b>Quality, Health, Security, Safety and Environment </b></p><ul><li>Ensure compliance with Life Critical Procedures, Tenets of Operations, Consent to Operate, plant policies and procedures, Daily Operating Instructions, Standard Operating Procedures (SOPs), Job Safety Analyses (JSAs), MOC Process, and Quality Management System.</li><li>Participate in the safety activities to ensure regulatory, health, safety, security, environmental, and quality compliance.</li><li>Execute Stop Work Authority and take immediate corrective actions to stop unsafe behaviours.</li></ul><p><b>Policies, Systems, Processes and Procedures </b></p><ul><li>Maintain a working knowledge of applicable cyber security standards.</li><li>Provide input to the planning, design, development and implementation of technical controls and procedures associated with compliance to regulatory requirements, cyber security guidance, and standards.</li><li>Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase confidentiality, integrity, and availability.</li><li>Implement all relevant Section&rsquo;s processes, procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul><p><b>Reporting </b></p><ul><li>Communicate ideas, present, and explain technical knowledge to stakeholders.</li><li>Prepare timely and accurate recaps and reports in order to meet departmental requirements, policies and standards.</li><li>Communicate to Supervisor to inform on issues that require additional follow up.</li><li>Report incidents and near misses and participate in investigations as required.</li></ul><p><b>QUALIFICATIONS &amp; EXPERIENCE </b></p><p><b>Education </b>Required : Bachelor&rsquo;s degree in computer science/ computer engineering/ information technology Preferred : Master&rsquo;s Degree in Information/Cyber Security</p><p><b>Experience </b>Required : Total of 5-7 years of experience in a similar position/ field.</p><p>Preferred : Experience in the Oil &amp; Gas/Petrochemicals Industry.</p><p><b>Other Job Specific Requirements and/or Vocational Accreditations </b></p><ul><li>SSL Encryption and SSO</li><li>LDAP directory experience</li><li>Excellent writing and communication</li><li>Ability to work well independently or with a team</li><li>Capable of meeting deadlines</li><li>Microsoft Windows Operating System</li><li>Microsoft M365 Solution</li><li>Cloud Computing</li><li>Server Hardware</li><li>Proficient in Backup and Storage Systems</li><li>Proficient in Hypervisor/Virtualization Systems</li><li>Security Patch Management and Patch deployment</li><li>Expert working knowledge in Microsoft SCCM</li><li>Expert working knowledge in Email Systems</li><li>Expert working knowledge in Active Directory systems</li><li>Expert working knowledge in Mobile Device Management</li></ul><p><b>Certifications/Accreditations Two or more of the following certifications (or equivalent certification) is required: </b></p><ul><li>Microsoft Certified Systems Engineer (MCSE)</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Information Systems Auditor (CISA)</li><li>Certified Ethical Hacker</li><li>Global Information Assurance Certification</li><li>Certified Ethical Hacker (CEH)</li></ul><p><b>Languages </b>Required : English &ndash; Proficient</p><p>Preferred: Arabic - Working knowledge</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>System Analyst: 8 years (Required)</li><li>System Security: 4 years (Required)</li><li>Microsoft SCCM: 6 years (Required)</li><li>Active Directory systems: 7 years (Required)</li><li>Mobile Device Management: 6 years (Required)</li><li>SSL Encryption and SSO: 6 years (Required)</li><li>Cloud Backup System: 5 years (Required)</li><li>VMWare: 7 years (Required)</li><li>Infrastructure: 7 years (Required)</li></ul><p>License/Certification:</p><ul><li>MCSE (Required)</li><li>CISSP (Preferred)</li><li>CEH (Preferred)</li><li>CISM (Preferred)</li><li>CISA (Preferred)</li></ul>

Senior Systems Analyst

<div>
 <p>
  The Senior Policy and Governance Analyst will provide strategic leadership and advice on policy development and governance frameworks within the organization. This role involves researching, drafting, and executing comprehensive policies, developing policy recommendations, advising senior leadership, designing, and implementing effective governance structures, and overseeing processes to ensure adherence to best practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Policy Development and Advisory
  </strong>
 </p>
 <ul>
  <li>
   Conduct comprehensive research on emerging policy issues and industry trends that may impact the organization.
  </li>
  <li>
   Develop, draft, and implement new policies and frameworks that align with the organization's objectives, regulatory requirements, and industry best practices.
  </li>
  <li>
   Regularly review and update existing policies to ensure their relevance, effectiveness, and compliance with applicable laws and standards.
  </li>
  <li>
   Design, maintain, and provide expert guidance on detailed Terms of Reference (ToR) for key committees, departments, and organizational functions.
  </li>
  <li>
   Offer strategic policy advice to senior leadership, supporting informed decision-making on critical organizational initiatives.
  </li>
  <li>
   Prepare clear, concise reports, briefings, and presentations for leadership, board members, and external stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Governance and Compliance
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement governance frameworks, monitor compliance, and provide strategic advice on risk management practices to ensure effective oversight and decision-making within the organization.
  </li>
  <li>
   Prepare materials, reports, and recommendations to support board meetings, including updates on legislative changes, governance, and compliance matters.
  </li>
  <li>
   Serve as the primary liaison with regulators, industry bodies, and external auditors, ensuring the organization complies with all external governance requirements.
  </li>
  <li>
   Oversee internal processes and operations to ensure adherence to applicable laws and industry regulations (e.g., data privacy laws, financial regulations, environmental standards).
  </li>
  <li>
   Conduct regular audits to identify and address potential compliance gaps or risks.
  </li>
  <li>
   Educate staff on governance best practices and promote adherence to established frameworks and standards throughout the organization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Process Development
  </strong>
 </p>
 <ul>
  <li>
   Evaluate and optimize internal processes, with a focus on enhancing information flow across the organization.
  </li>
  <li>
   Analyze existing meeting structures and propose improvements to enhance clarity, collaboration, and decision-making.
  </li>
  <li>
   Develop and implement processes that promote cross-functional coordination and structure meetings between senior leaders and departments to achieve impactful outcomes.
  </li>
  <li>
   Provide support in planning, executing, and completing high-priority projects led by the General Managers &amp; CEO&rsquo;s Office.
  </li>
  <li>
   Serve as a trusted advisor to the CEO&rsquo;s Office, facilitating seamless communication with various departments.
  </li>
  <li>
   Exhibit adaptability in responding to changing priorities, work environments, and evolving responsibilities to effectively address business needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in public policy, business administration, law, or related field; Master's degree preferred.
  </li>
  <li>
   Seven or more years of experience in an upper-management role, preferably in policy, governance, and advisory position.
  </li>
  <li>
   Strong computer skills are essential (high level skills in Microsoft Office products, including PowerPoint, Excel, Word, Access, and Outlook).
  </li>
  <li>
   Project Management experience.
  </li>
  <li>
   Experience in proposal writing
  </li>
  <li>
   Museums/Cultural Sector experience desirable.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Policy & Governance Analyst

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Support Analyst
</div></div><div><div>Ref #
</div><div>227620
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 10-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Digital Support Analyst</p><p>
Join the QR Cargo family and leave a mark as part of the Customer Experience Team.</p><p><b>
About the role</b></p><p>
In this role, you will serve as a key escalation point for resolving complex system-related queries and issues. In addition to managing customer interactions and system configurations, this role oversees the delivery of high-quality customer service, mentor&rsquo;s junior analysts, and drives continuous improvement initiatives. The Senior Analyst also ensures operational efficiency through enhanced tracking, reporting, and proactive problem resolution.</p><p><b>
As part of your daily responsibilities, you will also:</b></p><ul><li>
Handle escalated or complex customer incidents and provide advanced troubleshooting support.</li><li>
Conduct root cause analysis for recurring issues and recommend long-term solutions.</li><li>
Prepare detailed reports for high-impact incidents and share insights with stakeholders.</li><li>
Lead the resolution of escalated shipment discrepancies or critical delays.</li><li>
Ensure seamless coordination across teams to resolve time-sensitive customer issues.</li><li>
Handle priority escalations and ensure a resolution plan is in place to maintain customer satisfaction.</li><li>
Identify opportunities to preempt customer issues by analyzing historical trends and feedback.</li><li>
Perform more complex system configurations, such as workflow automation or integration setup with other tools.</li><li>
Collaborate with L2/L3 teams and stakeholders to propose and implement system improvements.</li><li>
Lead the testing of new system features, updates, or configurations to validate functionality and customer impact.</li><li>
Provide mentorship, training, and support to junior team members to enhance their skills and efficiency.</li><li>
Act as a subject matter expert (SME) for the team, ensuring knowledge is shared across the department.</li><li>
Monitor and ensure all escalations are resolved within SLA by L2/L3 teams.</li><li>
Monitor and report on team performance metrics, identifying gaps and improvement opportunities.</li><li>
Lead efforts to identify and address recurring incidents or service bottlenecks through data analysis.</li><li>
Create detailed reports on operational performance, SLA compliance, and customer satisfaction for senior leadership.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li>
Bachelor&rsquo;s Degree or Equivalent with Minimum 3 years of job-related experience</li><li>
Logistic experience in operation &amp; system support.</li><li>
Excellent command of English language</li><li>
Through knowledge of cargo reservation/ acceptance / handling processes</li><li>
EDI Automation system and troubleshooting abilities.</li><li>
Ability to conduct application trainings.</li><li>
IATA/TACT Regulations</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227620</div></div></div></div></div></div></div></div>

Digital Support Analyst

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