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call center representative

senior customer service representative

Emirates

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Join our team at Emirates and play a key role in delivering world-class service. You&rsquo;ll help customers manage their travel plans, sell tickets and services, and provide expert guidance while supporting your team to achieve both individual and network-wide commercial goals.
 <br/>
 <br/>
 Deliver excellence, connect cultures, and grow your career as a Senior Customer Sales &amp; Service Agent with Emirates
 <br/>
 <br/>
 In this role, you&rsquo;ll deliver exceptional service to customers, ensuring every interaction reflects our world-class standards. You&rsquo;ll be responsible for selling and issuing tickets, advising on fares and travel requirements including visas, health, and check-in, while also proactively identifying opportunities to promote Emirates products such as Skywards membership, upgrades, Dubai stopovers, and hotel bookings. You&rsquo;ll manage complex cases including special service requests, medical assistance, and support for travel agents, while stepping up to support team leaders and guide colleagues when needed.
 <br/>
 <br/>
 Qualification
 <br/>
 <br/>
 To succeed, you should have GCSE/A Level (or equivalent) education, experience in a contact centre or airline/travel industry, solid knowledge of fares and ticketing, and strong PC skills. Fluency in English is essential, while additional languages are a plus.
 <br/>
 <br/>
 This is your chance to be part of a team that connects people and cultures across the globe while building a rewarding career with Emirates.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 We offer market-competitive pay, rewarding benefits, and the chance to explore the world.
</div>


Senior Customer Sales and Service Agent - Karachi

Renexus Resources

<p>Your Next Opportunity: Customer Relations Officer</p><p>Are you a highly motivated and confident communicator with a passion for helping people? Renexus Resource Group is seeking a dedicated <b>Customer Relations Officer</b> to join our team in Gulshan-e-Iqbal, Karachi. This is an excellent opportunity for a professional ready to build a long-term career in a supportive, growth-oriented environment.</p><p>About the Role</p><p>As a Customer Relations Officer, you will be on the front lines, acting as the key point of contact for our international clients. Your primary focus will be on addressing inquiries, resolving issues, and ensuring every customer's experience is seamless and positive.</p><p>Key Responsibilities</p><ul><li><b>Client Communication:</b> Handle customer queries professionally and efficiently via phone, email, and live chat.</li><li><b>Problem Resolution:</b> Provide accurate, clear, and timely solutions, collaborating with internal teams to resolve any concerns.</li><li><b>Quality Assurance:</b> Maintain detailed records in line with service quality standards and actively contribute to process improvements.</li></ul><p>What We're Looking For</p><ul><li><b>Communication:</b> Strong verbal and written English skills are a must.</li><li><b>Technical Skills:</b> You are comfortable with basic computer operations and proficient in MS Office or equivalent tools.</li><li><b>Experience:</b> Prior customer service experience is a plus, but not required. We offer comprehensive, paid training to set you up for success.</li><li><b>Mindset:</b> You are professional, adaptable, and eager to learn in a fast-paced environment.</li></ul><p>Compensation &amp; Benefits</p><ul><li><b>Competitive Salary:</b> A base salary of <b>PKR 30,000 &ndash; 50,000</b> per month.</li><li><b>Lucrative Incentives:</b> Unlock additional earning potential with performance bonuses that can push your monthly earnings beyond PKR 50,000.</li><li><b>Professional Growth:</b> Benefit from comprehensive training and clear advancement opportunities within the organization.</li></ul><p>Position Details</p><ul><li><b>Job Type:</b> Full-Time, On-site</li><li><b>Location:</b> Gulshan-e-Iqbal, Block 9, Karachi</li><li><b>Shifts:</b></li><li><b>Day:</b> 1:00 PM &ndash; 9:00 PM</li><li><b>Night:</b> 6:00 PM &ndash; 3:00 AM</li></ul><p>If you are ready to represent a trusted global brand and deliver world-class customer service, we invite you to apply.</p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

International Customer Service Representative

Avery Dennison

<p></p><div><ul><div>Full-time</div></ul><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div>
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
ABOUT YOUR ROLE</b></p><p><b>
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.</b><br>
</p><p><b>YOUR RESPONSIBILITIES WILL INCLUDE:</b></p><ul><li><div><b>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</b></div></li><li><div><b>
To timely respond to customer enquiries and requests via all modes of communication.</b></div></li><li><div><b>
To handle customer complaints according to the Company procedures and service standard.</b></div></li><li><div><b>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</b></div></li><li><div><b>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</b></div></li><li><div><b>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</b></div></li><li><div><b>
To check the customer order information.</b></div></li><li><div><b>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</b></div></li><li><div><b>
To Coordinate with GPD for the new item setup.</b></div></li><li><div><b>
To Coordinate with finance for new customer account setup along with form and necessary documents.</b></div></li><li><div><b>
To check the data and release in the system as per customer order forms.</b></div></li><li><div><b>
To coordinate with the customers in case of data issues like non availability or incorrect.</b></div></li><li><div><b>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</b></div></li><li><div><b>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</b></div></li><li><div><b>
To share the daily dispatch details with the customers.</b></div></li><li><div><b>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</b></div></li><li><div><b>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</b></div></li><li><div><b>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</b></div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li><div><b>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</b></div></li><li><div><b>
Active Listening and Communication skills</b></div></li><li><div><b>
Empathy and Patience</b></div></li><li><div><b>
Responsiveness</b></div></li><li><div><b>
Emotional Intelligence</b></div></li><li><div><b>
Integrity</b></div></li><li><div><b>
Analytical skills</b></div></li><li><div><b>
Grip on Google tools</b></div></li><li><div><b>
Decision Making skills</b></div></li><li><div><b>
Time Management</b></div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div></div></div></div></div></div><p></p>

Sr. Customer Service Officer

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  ABOUT YOUR ROLE
  <br/>
  <br/>
 </strong>
 <strong>
  To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
  <br/>
  <br/>
 </strong>
 <strong>
  YOUR RESPONSIBILITIES WILL INCLUDE:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.
  </li>
  <li>
   To timely respond to customer enquiries and requests via all modes of communication.
  </li>
  <li>
   To handle customer complaints according to the Company procedures and service standard.
  </li>
  <li>
   To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.
  </li>
  <li>
   To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).
  </li>
  <li>
   To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.
  </li>
  <li>
   To check the customer order information.
  </li>
  <li>
   To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.
  </li>
  <li>
   To Coordinate with GPD for the new item setup.
  </li>
  <li>
   To Coordinate with finance for new customer account setup along with form and necessary documents.
  </li>
  <li>
   To check the data and release in the system as per customer order forms.
  </li>
  <li>
   To coordinate with the customers in case of data issues like non availability or incorrect.
  </li>
  <li>
   To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.
  </li>
  <li>
   To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.
  </li>
  <li>
   To share the daily dispatch details with the customers.
  </li>
  <li>
   To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).
  </li>
  <li>
   Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.
  </li>
  <li>
   Ensure to follow the SOPs and Business Rules related to the Customer Services Department.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry
  </li>
  <li>
   Active Listening and Communication skills
  </li>
  <li>
   Empathy and Patience
  </li>
  <li>
   Responsiveness
  </li>
  <li>
   Emotional Intelligence
  </li>
  <li>
   Integrity
  </li>
  <li>
   Analytical skills
  </li>
  <li>
   Grip on Google tools
  </li>
  <li>
   Decision Making skills
  </li>
  <li>
   Time Management
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
</div>


IBEX GlOBAL

<p><b>Role Description</b></p><p>This is a full-time on-site role for a Customer Service Representative located in Karachi Division. The Customer Service Representative will be responsible for handling customer queries and complaints through different channels including phone, email, and chat. They will proactively engage customers and ensure customer satisfaction by developing a deep understanding of the company&rsquo;s products and services. The Customer Service Representative will also maintain customer records and escalate complex queries to the appropriate department.</p><p><b>Qualifications</b></p><ul><li>Customer Service Representatives, Customer Support, and Customer Service skills</li><li>Customer Satisfaction and Customer Experience skills</li><li>Excellent written and verbal communication skills in English</li><li>Ability to empathize with customers and quickly understand customer needs</li><li>Experience working in a call center or customer service environment is a plus</li><li>Flexible schedule and ability to work weekends and holidays</li></ul><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs115,000.00 per month</p><p>Application Question(s):</p><ul><li>can you manage working in night and evening?</li></ul><p>Work Location: In person</p>

Customer Service Representative

The future power

<p>Role Description</p><p>This is a full-time, on-site role as Senior Sales Representative at The Future Power located in Karachi Division. The Senior Sales Representative will be responsible for building and maintaining client relationships, promoting The Future Power's services and offerings, negotiating and closing sales deals, and achieving sales targets. The Senior Sales Representative will also collaborate with cross-functional teams and work to continuously improve processes and strategies to meet business objectives.</p><p>Qualifications</p><ul><li>&#65279;&#65279;Bachelor's degree or higher in Business Administration, Marketing, or a related field</li><li>&#65279;&#65279;Minimum of 2 years of proven sales experience in the renewable energy, technology, or related industries</li><li>&#65279;&#65279;Proven ability to meet or exceed sales targets and contribute to business growth</li><li>&#65279;&#65279;Excellent communication, interpersonal, and negotiation skills</li><li>&#65279;&#65279;Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively</li><li>&#65279;&#65279;Proficient in Microsoft Office and Customer Relationship Management (CRM) software</li><li>&#65279;&#65279;Ability to work independently and collaboratively in a team environment</li><li>&#65279;&#65279;Demonstrated ability to learn technical concepts and solutions, and apply that knowledge to educate and influence clients.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs80,000.00 per month</p><p>Work Location: In person</p>

Solar Sales Representative

Telemarketing

<p>We are Looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clients</p><p>Requirments:</p><p>&middot; Fluent English is required only.</p><p>&middot; Hardworking &amp; punctual.</p><ul><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively</li></ul><p>Intermediate or Bachelors.</p><p>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly Incentives</p><p>Job Types: Full-time, Part-time</p><p>Language:</p><ul><li>Good English (Required)</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs40,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul><p>Language:</p><ul><li>Fluent In English (Required)</li></ul><p>Job Types: Full-time, Part-time, Fresher</p><p>Pay: Rs40,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>Fluent in English (Required)</li></ul><p>Location:</p><ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul><p>Work Location: In person</p>

INTERMEDIATE & FRESH GRADUATEs - Customer Support Representative

Explore 1024+ Senior customer service representative in Karachi this September. Find roles across top companies and apply now to boost your career.

1024 senior customer service representative jobs IN Karachi

Senior Customer Sales and Service Agent - Karachi

International Customer Service Representative

Sr. Customer Service Officer

Sr. Customer Service Officer

Customer Service Representative

Solar Sales Representative

INTERMEDIATE & FRESH GRADUATEs - Customer Support Representative