sales executive

senior accountant

customer service representative Jobs in Karachi

customer service representative

sales associate

associate customer advocate Jobs in Karachi

associate customer advocate

senior customer service representative

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Senior Representative, Contact Center
 
 
 Who is Mastercard?
 
 
 Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.
 
 
 As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.
 
 
 
 Overview
 
 
 
 The Mastercard Cross-Border Services team is looking for a Senior Representative Contact Center to drive our customer experience strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and professional with excellent communication skills.
 
 
 
 Role
 
 
 
 <ul>
 <li>
 Provide timely response to inquiries, requests, and complaints to customers using different mediums such as voice, chat and email.
 </li>
 <li>
 Serves as a customer service resource to assist with the resolution of customer inquiries, collaborating with more senior resources to ensure complete and prompt response
 </li>
 <li>
 Supports operations as well as process improvements efforts with the voice of the customer in mind
 </li>
 <li>
 Review customer issues and assists with resolution development, escalating issues that require more advanced knowledge
 </li>
 <li>
 Coordinate with relevant department/s to provide resolution and customer satisfaction.
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Result oriented, Self-Driven, Analytical, Strong interpersonal and good communication skills.
 </li>
 <li>
 Ability to multi-task and prioritize multiple tasks concurrently while meeting deadlines.
 </li>
 <li>
 Handle customer queries and escalated issues from the customer.
 </li>
 <li>
 Good communication skills in English and Local language.
 </li>
 <li>
 Ability to identify critical and priority issues, and proactively reprioritize daily tasks as needed.
 </li>
 <li>
 Ability to professionally communicate both written and verbal with different functional areas and external customers
 </li>
 <li>
 Self-motivated individual who works successfully, ethically, and cooperatively in a team atmosphere
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Senior Representative, Contact Center

Mindzeye Inc.

Job Title: Female Customer Service Representative (Chat Support) Location: Gulistan-e-Jouhar Employment Type: Full-Time Timings: 8:00pm to 5:00am Industry: IT IndustryKey Responsibilities:<ul><li>Provide prompt, accurate, and courteous customer support through live chat.</li><li>Respond to customer inquiries, troubleshoot issues, and resolve problems efficiently and professionally.</li><li>Handle a high volume of chat inquiries while maintaining quality service and customer satisfaction.</li><li>Assist customers with product inquiries, order statuses, and technical support.</li><li>Document and escalate issues to relevant departments when needed.</li><li>Maintain a positive, helpful, and friendly tone in all interactions.</li><li>Continuously improve knowledge of our products and services to enhance the customer experience.</li></ul>Requirements:<ul><li>Female candidates preferred for this role (due to team dynamics, based on internal policy).</li><li>Previous experience in a customer service role (chat support preferred but not required).</li><li>Strong written communication skills with excellent grammar and spelling.</li><li>Ability to multi-task and manage time effectively in a fast-paced environment.</li><li>A patient, empathetic, and solution-oriented attitude.</li><li>Comfortable working independently and as part of a team.</li><li>Basic computer skills and familiarity with chat support tools.</li><li>Ability to remain calm and professional when dealing with difficult or frustrated customers.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement and skill development.</li><li>A team-focused culture that values customer-centric solutions.</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs50,000.00 per monthWork Location: In person

Female Customer Service Representative ( Night Shift)

ob description:Job Title: Male Customer Service Representative (Chat Support) Location: Gulistan-e-Jouhar Employment Type: Full-Time Timings: 8:00pm to 5:00am Industry: IT IndustryKey Responsibilities:<ul><li>Provide prompt, accurate, and courteous customer support through live chat.</li><li>Respond to customer inquiries, troubleshoot issues, and resolve problems efficiently and professionally.</li><li>Handle a high volume of chat inquiries while maintaining quality service and customer satisfaction.</li><li>Assist customers with product inquiries, order statuses, and technical support.</li><li>Document and escalate issues to relevant departments when needed.</li><li>Maintain a positive, helpful, and friendly tone in all interactions.</li><li>Continuously improve knowledge of our products and services to enhance the customer experience.</li></ul>Requirements:<ul><li>candidates preferred for this role (due to team dynamics, based on internal policy).</li><li>Previous experience in a customer service role (chat support preferred but not required).</li><li>Strong written communication skills with excellent grammar and spelling.</li><li>Ability to multi-task and manage time effectively in a fast-paced environment.</li><li>A patient, empathetic, and solution-oriented attitude.</li><li>Comfortable working independently and as part of a team.</li><li>Basic computer skills and familiarity with chat support tools.</li><li>Ability to remain calm and professional when dealing with difficult or frustrated customers.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement and skill development.</li><li>A team-focused culture that values customer-centric solutions.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs15,000.00 - Rs50,000.00 per monthWork Location: In person

Male Customer Service Representative ( Night Shift)

Telemarketing

We are Searching for friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR).About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:&bull;No Sales. No Targets. Your focus is client support, not numbers.&bull;Competitive salary and growth opportunities.&bull;Training and development programs to enhance your skills.&bull;Positive, collaborative, and supportive work culture.&bull;Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:&bull;Friendly work environment&bull;Skill-building workshops and career growth path&bull;Recognition and appreciation for your contribution&bull;Flexible working optionsJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Pay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal / Gulistan e jauhar Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

CUSTOMER SERVICE REPRESENTATIVE-(Evening shift)

We are Searching for friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR).About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:Friendly work environmentSkill-building workshops and career growth pathRecognition and appreciation for your contributionFlexible working optionsJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

INTERMEDIATE & FRESH GRADUATEs - CUSOMER SERVICE REPRESENATIVE

Avery Dennison

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization. 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Sr. Customer Service Officer

<div>
 
 Company Description
 
 
 
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
 
 
 
 Job Description
 
 
 
 
 ABOUT YOUR ROLE
 
 
 
 
 To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
 
 
 
 
 YOUR RESPONSIBILITIES WILL INCLUDE:
 
 
 
 <ul>
 <li>
 To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.
 </li>
 <li>
 To timely respond to customer enquiries and requests via all modes of communication.
 </li>
 <li>
 To handle customer complaints according to the Company procedures and service standard.
 </li>
 <li>
 To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.
 </li>
 <li>
 To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).
 </li>
 <li>
 To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.
 </li>
 <li>
 To check the customer order information.
 </li>
 <li>
 To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.
 </li>
 <li>
 To Coordinate with GPD for the new item setup.
 </li>
 <li>
 To Coordinate with finance for new customer account setup along with form and necessary documents.
 </li>
 <li>
 To check the data and release in the system as per customer order forms.
 </li>
 <li>
 To coordinate with the customers in case of data issues like non availability or incorrect.
 </li>
 <li>
 To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.
 </li>
 <li>
 To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.
 </li>
 <li>
 To share the daily dispatch details with the customers.
 </li>
 <li>
 To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).
 </li>
 <li>
 Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.
 </li>
 <li>
 Ensure to follow the SOPs and Business Rules related to the Customer Services Department.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry
 </li>
 <li>
 Active Listening and Communication skills
 </li>
 <li>
 Empathy and Patience
 </li>
 <li>
 Responsiveness
 </li>
 <li>
 Emotional Intelligence
 </li>
 <li>
 Integrity
 </li>
 <li>
 Analytical skills
 </li>
 <li>
 Grip on Google tools
 </li>
 <li>
 Decision Making skills
 </li>
 <li>
 Time Management
 
 
 </li>
 </ul>
 Additional Information
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
</div>

Explore 1123+ Senior customer service representative in Karachi this September. Find roles across top companies and apply now to boost your career.

1123 senior customer service representative jobs IN Karachi

Senior Representative, Contact Center

Female Customer Service Representative ( Night Shift)

Male Customer Service Representative ( Night Shift)

CUSTOMER SERVICE REPRESENTATIVE-(Evening shift)

INTERMEDIATE & FRESH GRADUATEs - CUSOMER SERVICE REPRESENATIVE

Sr. Customer Service Officer

Sr. Customer Service Officer