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director of operations

senior customer service representative Jobs in Irving

senior customer service representative

senior dealer operations specialist

Exeter Finance

&lt;p style=&quot;text-align:left&quot;&gt;At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.&amp;nbsp;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Every team member is integral to our success. Whether you&rsquo;re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;b&gt;Job Description&lt;/b&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Job Summary&lt;/u&gt;&lt;/h2&gt;&lt;p&gt;Responsible for moderately complex dealer transactions and hands on operations of dealer-related activities. This role involves ensuring the efficient processing of finance applications, monitoring dealer performance, and providing high-level support to both internal teams and dealers. The position will work closely with various departments, including credit, compliance, and legal, to ensure that all dealer operations are compliant with company policies and industry regulations.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Essential Functions&lt;/u&gt;&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Process moderately complex dealer transactions, ensuring timely and accurate completion of loan applications, contracts, and other documentation in compliance with company policies and regulatory requirements.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Serve as a subject matter expert on dealer operations, providing guidance and support to dealers and internal teams to resolve complex operational issues related to finance applications, payment processing, and documentation.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Manage dealer relationships, working to strengthen partnerships by providing exceptional customer service and addressing any issues or concerns in a proactive and efficient manner.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Review and approve dealer documentation, ensuring all required information is accurate, complete, and compliant before processing, with an emphasis on complex or high-value transactions.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Analyze dealer performance data, identifying trends and opportunities for improvement, and work with dealers to implement solutions that enhance operational efficiency and overall performance.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Collaborate with credit, compliance, legal, and other departments to ensure seamless communication and resolution of any issues related to dealer transactions and operations.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Assist in the development and implementation of dealer training programs, ensuring dealers are educated on company policies, compliance requirements, and best practices.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Monitor and track the progress of dealer applications and transactions, ensuring all tasks are completed on schedule and in accordance with company guidelines.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Support the implementation of dealer programs, such as promotional offers, incentive programs, and new financing products, and ensure proper execution across dealer networks.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Provide mentorship and training to less experienced Dealer Operations Specialists, helping them develop the skills and knowledge needed to excel in their roles.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Ensure compliance with all applicable industry regulations, such as lending laws, consumer protection laws, and internal policies, by conducting audits and reviews of dealer activities.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Act as a liaison between the company and dealers for escalated issues, providing timely and effective resolutions to complex problems.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Assist in the creation and maintenance of detailed reports and documentation for internal tracking, regulatory audits, and performance reviews.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Stay informed on industry trends, regulatory changes, and best practices related to dealer operations, sharing knowledge and insights with the team and dealers.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Work with internal teams to identify and implement process improvements aimed at streamlining dealer operations, reducing errors, and enhancing overall efficiency.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Ensure the proper handling of sensitive information, ensuring that dealer data is managed securely and in compliance with data privacy laws.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;&lt;span&gt;Other duties as assigned.&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Education and Experience&lt;/u&gt;&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Education: High school diploma or equivalent, degree preferred&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Work Experience: 5&amp;#43; years in auto finance operations (5&amp;#43; specialty groups required for specialty teams)&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Extensive experience in dealer operations, dealership management, or a related field within the automotive finance industry.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Strong understanding of automotive financing, dealer agreements, loan processing, and operational functions.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Proven ability to manage complex dealer transactions and handle sensitive operational issues with minimal supervision.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Exceptional problem-solving skills, with the ability to resolve operational issues quickly and effectively.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;In-depth knowledge of industry regulations and compliance standards affecting dealer operations, including lending laws, consumer protection guidelines, and internal company policies.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Strong analytical skills, with the ability to assess dealer performance, identify areas for improvement, and develop actionable solutions.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with dealers, internal teams, and external stakeholders.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Experience with dealer management software, financial systems, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Ability to manage multiple priorities and deadlines while maintaining high operational standards and attention to detail.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Strong leadership and mentoring skills, with experience training and guiding junior team members.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;High level of attention to detail, ensuring accuracy and compliance in all aspects of dealer operations.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Ability to work independently and take initiative in managing dealer accounts, transactions, and operational processes.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;A proactive, solution-oriented mindset, with the ability to implement improvements in processes and dealer operations to drive efficiency and satisfaction.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Strong customer service orientation, with the ability to address dealer needs and concerns in a professional and effective manner.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Ability to handle confidential information with discretion and professionalism, ensuring compliance with data privacy laws and internal security protocols.&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;#LI-Remote&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Exeter Finance LLC is an Equal Opportunity Employer.&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;Individual compensation packages are based on various factors unique to each candidate including&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;skill set, experience, qualifications and other job-related reasons.&lt;/span&gt;&lt;/p&gt;22.90 USD-$29.00

Senior Dealer Operations Specialist

&lt;p style=&quot;text-align:left&quot;&gt;At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.&amp;nbsp;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Every team member is integral to our success. Whether you&rsquo;re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;b&gt;Job Description&lt;/b&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Job Summary:&lt;/u&gt;&lt;/h2&gt;&lt;p&gt;&lt;span&gt;The Bankruptcy Specialist 1 will be responsible for reviewing and monitoring potential bankruptcy customers that have been identified through calls placed/received, Electronic Bankruptcy Notifications, and/or Filing notifications received through the Bankruptcy Servicer. The Bankruptcy Specialist 1 is responsible to facilitating Bankruptcy protection and coding, cancelation of repossession assignments and sales as well as Bankruptcy case servicing.&lt;span&gt; &lt;/span&gt;The Bankruptcy Specialist I is responsible to handle customer, attorney, trustee and bankruptcy servicer calls in accordance with Quality Assurance requirements, as well as State and Federal regulations.&lt;span&gt; &lt;/span&gt;Review and facilitation of customer correspondence where applicable will be handled.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Job Duties:&lt;/u&gt;&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;Handle and process assigned volume within Bankruptcy functions for appropriate handling within established SLA and quality requirements&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Complete review of and code accounts appropriately based on potential and actual bankruptcy notifications received through Electronic Bankruptcy Notifications, correspondence and calls&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Service Potential and Protected Bankruptcy calls within established call handling, quality assurance and correspondence requirements&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Complete end to end Bankruptcy functions with accuracy and timeliness and in compliance with Bankruptcy regulations, policy and procedure&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Assist other departments, bankruptcy trustees, bankruptcy attorneys as well as the Bankruptcy Servicer as needed&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Other duties as assigned&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Education and Work Experience:&lt;/u&gt;&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;High school diploma or equivalent. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;One (1) year of experience in servicing center environment&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Experience in Bankruptcy regulations and processes preferred &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Knowledge of Bankruptcy process, regulations, requirements and structure preferred &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA). &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Established verbal and written communication skills. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Working knowledge of Microsoft Office Suite, including Excel and Word. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Ability to maintain confidentiality &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Adaptable to changes within a face paced environment&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;#LI-Remote&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Exeter Finance LLC is an Equal Opportunity Employer.&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;Individual compensation packages are based on various factors unique to each candidate including&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;skill set, experience, qualifications and other job-related reasons.&lt;/span&gt;&lt;/p&gt;19.80 USD-$24.40

Bankruptcy Specialist I

7-Eleven

<div><div><h1 class="jobSectionHeader">Category Manager - Tobacco</h1>
<div>
</div>Job ID R26_2543 Address 3200 Hackberry Road, Irving, Texas, 75063, United States Location Irving, Texas
</div><div><div><div>7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation &mdash; working hard to be the customer's first choice. 7-Eleven empowers our employees to &quot;activate awesome&quot; and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
Summary:
Manage the strategic development and planning for assigned category, as a subset of a larger group of categories led by the Senior Category Manager. Ensure category sales plans are consistent with the overall Merchandising strategy. Promote and verify execution of category strategy at the store, and ensure that the category fits into the total store perspective.
Responsibility
Sales &amp; Planning.<ul><li>
Develop, manage and communicate sales plans for delegated categories and support additional categories as requested to support Senior CM in development of overall category sales plans.</li><li>
Complete entry for national sales planning tool, including de-averaged costs/retail, and new/expanded items/offers.</li><li>
Ensure marketing and POP are developed for all categories as determined by the Senior CM for the monthly sales plan; proof monthly solicitation for accuracy, make recommendations as necessary to support development of regional POP item forecasts.</li><li>
Facilitate vendor meetings and negotiate for delegated categories. Support Product Director and Senior Category Manager on day-to-day activities that include Strategic Pricing team as well as supporting Senior Category Manager in the preparation for and engagement in vendor meetings related to product assortment architecture and cost of goods negotiations.</li><li>
Develop and execute strategic merchandising initiatives such as roles and intents of categories, segmentation and vendor and product specific strategies.</li></ul>
Vendor or Supplier Relationships / Supply Chain Management<ul><li>
Own and manage vendor relationships for assigned small categories as a primary contact and assist Senior CM in vendor relationships for key national relationships. Collaborate with Logistics, Senior Category Manager to ensure stable supply within the demand chain including close collaboration with Logistics team/partners. Ensure products are delivering on quality/value needs of customers.</li><li>
Negotiate delegated category offers, costs, bill-backs, allowances, terms, co-op media and other related opportunities; coordinate / communicate with Senior Category Manager.</li><li>
Ensure proper information provided for suppliers including product costs, bill-back, allowances, discounts, LDU&rsquo;s, routing information, new item set up details and new vendor set up details.</li><li>
Provide forecasting information including initial committed inventories, historic sales, store turns, seasonality, past order frequency and cannibalization for all delegated categories and provide support for categories at request of the Senior CM in conjunction with Merchandiser and Category Specialist.</li></ul>
Assortment / Display management (including POP / Customer messaging)<ul><li>
Lead national schematics efforts on behalf of the Senior CM. Coordinate with Merchandiser to ensure regional sets are developed and in line with the national strategy. Review strategy and decisions with the Senior CM before implementation.</li><li>
Track all key sales metrics (sales/group/unit/margin) for delegated categories and additional categories as requested. Analyze and share insights with Senior Category Manager, Product Director, Zone Leader and other Operations leadership to driving improved results and enhance understanding of the business.</li><li>
Evaluate items for further testing or expansion to ensure the optimal recommended assortment.
</li><li>Accountable for optimizing Gross Profit dollars within delegated category role and overall category growth. Conduct ongoing financial analysis of national sets by evaluating product SKU productivity.</li><li>
Develop and oversee in-store testing of potential new products, concepts and promotional activity within delegated categories and assist for other categories as requested. Optimize display management opportunities within assigned category and assigned zones.</li><li>
Support testing activity including preparation/delivering communication materials, tracking of results/feedback to Test areas/stores, verification in stores/Franchise feedback</li><li>
Assist with integration of roles and intents and segmentation into assortment decisions at the national and regional level. Work with vendors to introduce/expand new/existing items based on store and customer segments while retracting items in underperforming segments to optimize overall assortment.</li><li>
Coordinate SEE vendor sponsorships, samplings, and other events on a national and regional level for categories supported.</li><li>
Rework and troubleshoot outputs (decisions on proposed items, item setup, etc) and handing requests from accounting.</li></ul>
Conduit for communication<ul><li>
Provide point-of-view to Operational leadership based on CSA/marketplace understanding; be advocate for customer across the category &ndash; engage Operations to support.</li><li>
Assist Senior CM in communicate requirements, volume changes/sales plan, other key sales plan information to Division Logistics Manager/Logistics team and coordinate readiness for delivery.</li><li>
Assist the Senior CM in communicating integrated sales plans (national/zone) and ensure comprehensive delivery of necessary facts/data/SOP.</li><li>
Support Merchandiser in the coaching and development of the Operations team regarding best merchandising practices for the category at store level.</li></ul>
Education &amp; Experience:<ul><li>
2-5 Years of Experience</li><li>
Bachelors Degree Required</li></ul>
Specific Knowledge &amp; Skills<ul><li>
Strong Analytical Skills</li><li>
Effective Communication</li><li>
Negotiating Experience</li><li>
Understanding of Financial Methodology to determine cost and to develop annual business plan
</li></ul>*Position not eligible for sponsorship*
#LI-PP1
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</div></div></div></div>

Category Manager - Tobacco

Meriton

<div><div>Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value&mdash;for our partners and our people.

If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter&mdash;every step of the way.</div>
IT Specialist I, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

FLSA Status: Full time

The Company 

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems. 
 
The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity 

The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities
<ul>
<li>New user equipment and account setup, including deployment and license management.</li>
<li>Train end users in the use of equipment and software.</li>
<li>Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.</li>
<li>Provide both in-person support and support for remote workers.</li>
<li>Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.</li>
<li>Configure and support iPhone and iPad devices.</li>
<li>Assist staff by providing audio/video conference support for presentations and meetings.</li>
<li>Manage inventory of hardware and software assets.</li>
<li>Perform hardware and software system configuration, maintenance, and upgrades.</li>
<li>Evaluate products and IT processes and then recommend changes.</li>
<li>Occasional travel to branch office locations may be required.</li></ul> 


Education/Experience
<ul>
<li>Minimum 2 years of experience in an IT services support role.</li>
<li>Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.</li>
<li>Office 365 administration preferred.</li>
<li>Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.</li>
<li>Familiarity with IP Telephony and cell phone technology.</li>
<li>MacOS/iOS experience preferred.</li>
<li>Excellent analytic and problem-solving skills.</li>
<li>Capable of working independently with minimal supervision.</li>
</ul>
Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees. 
 
Operating Skills 
Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow. 
 
Behavior Skills 
Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals. 
 
Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks. 
 
Personal and Interpersonal Skills 
Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field. 
 
Physical Demands 
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.<div> 

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.</div></div>

IT Specialist I

Wells Fargo

<div>Why Wells Fargo
 
 
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces &quot;to grow your career&quot; in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com. 
 
Consumer Banking and Lending Operations (CBLO) 
 
Consumer Banking and Lending Operations (CBLO) delivers the core operational, account servicing, and customer-facing service support that enables customers nationwide to access and manage their financial products with consistency and confidence. CBLO supports a broad range of consumer and business products and services, including consumer deposits and business banking, Premier Banking, consumer payments, home, auto, and personal loans, credit cards and retail and merchant services. 
 
The Role 
 
The Head of Contact Center Product Strategy &amp; Execution will lead Wells Fargo's enterprise contact center modernization from a product-first perspective-defining the end-state servicing platform, prioritizing capabilities, and driving measurable improvements in customer and agent experience. This is a multi-year, enterprise initiative spanning multiple lines of business, with a focus on delivering standardized, scalable platform capabilities that improve customer outcomes and operational effectiveness. 
 
This executive will build and lead a product organization accountable for product strategy and product execution, including product discovery, roadmaps, backlogs, release outcomes, adoption, and value realization. The role partners closely with program governance, change delivery, and operational readiness leaders to coordinate integrated delivery; however, this position is not the owner of PMO mechanics or day-to-day program management. 
 
Key responsibilities include:<ul><li>
Define the enterprise product vision and multi-year roadmap for CCaaS and adjacent contact center capabilities.</li><li>
Establish platform standards and guardrails to drive cross-line-of-business consistency, reuse, and simplification.</li><li>
Lead product teams across core capability areas (e.g., voice self-service, routing and interaction, telephony foundations, workforce enablement features, reporting/data).</li><li>
Partner with technology leadership to translate product direction into executable platform requirements and releases.</li><li>
Manage strategic vendor partnerships to align roadmaps, release plans, and platform adoption outcomes.</li><li>
Define and drive a measurement system for product outcomes (adoption, experience quality, stability, efficiency), partnering with operations on operational performance routines.</li><li>
Influence and align senior stakeholders across operations, technology, risk, finance, and lines of business to set priorities, resolve tradeoffs, and ensure delivery focus.</li></ul>
Required Qualifications:<ul><li>
8+ years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.</li><li>
4+ years of Management experience.</li></ul>
Desired Qualifications:<ul><li>
Senior Leadership &amp; Transformation Experience: Proven executive or senior-level leader with progressive responsibility, including leading large-scale business and technology transformation initiatives in a banking environment, spanning product development, customer experience, digital enablement, and enterprise contact center operations.</li><li>
Contact Center &amp; Digital Operations Expertise: Demonstrated understanding of contact center/call center operating models, key technologies, and metrics, with hands-on experience improving performance outcomes such as customer satisfaction, operational efficiency, cost management, and service quality across omnichannel environments.</li><li>
Strategic, Influential Change Leader: Recognized change agent with the ability to drive multiple concurrent workstreams and influence outcomes in complex, matrixed organizations, effectively aligning senior stakeholders and delivering results without direct organizational control.</li><li>
Customer-Centric &amp; Technology-Enabled Leader: Strong track record applying customer-centric design principles and journey mapping, supported by modern technology practices including Agile delivery, Cloud/SaaS platforms, data management, analytics, and digital tooling, with the ability to clearly articulate the operational impact of technology decisions to both technical and non-technical audiences.</li><li>
Hands-On, Results-Oriented Executive: Demonstrates a &quot;roll-up-your-sleeves&quot; leadership style with a strong bias for action; comfortable operating in ambiguity and translating vague or emerging initiatives into clear strategies, executable plans, and measurable outcomes.</li><li>
Inclusive Talent &amp; Relationship Builder: Passionate about talent development, leadership growth, and fostering an inclusive workplace, with exceptional written and verbal communication, relationship management, conflict resolution, and negotiation skills to build compelling business cases and drive the case for change at all levels of the organization.</li></ul>
Posting End Date:
 
18 Apr 2026 
*Job posting may come down early due to volume of applicants.
 
 
We Value Equal Opportunity 
 
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 
 
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 
 
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. 
 
Applicants with Disabilities 
 
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . 
 
Drug and Alcohol Policy 
 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. 
 
Wells Fargo Recruitment and Hiring Requirements: 
 
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. 
 
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Head of Contact Center Product Strategy & Execution (Modernization)

TEEMA Group

<div>Executive Assistant II<h2 class="jobSectionHeader">
Role Summary:</h2>
We&rsquo;re seeking an experienced and highly organized Executive Assistant II to provide professional, proactive support to senior leadership in a dynamic and fast-paced environment. This role is ideal for someone who thrives on multitasking, values precision, and takes pride in keeping operations running smoothly. As an Executive Assistant, you will act as a trusted partner to executives, manage complex schedules, facilitate communication, and ensure the seamless execution of key initiatives.
This is a full-time, on-site role offering the opportunity to work closely with decision-makers and make a meaningful impact every day.<h2 class="jobSectionHeader">
Key Duties and Responsibilities:</h2><ul><li>
Provide high-level administrative and executive support to assigned leaders, maintaining confidentiality and professionalism at all times.</li><li>
Manage complex calendars &mdash; schedule, prioritize, and coordinate meetings, appointments, and events, using sound judgment to resolve scheduling conflicts.</li><li>
Plan, organize, and participate in administrative and board-level meetings, including arranging meeting logistics, preparing agendas, recording minutes, and ensuring timely follow-up on action items.</li><li>
Act as a liaison between executives and key internal and external stakeholders, including staff, board members, and partners.</li><li>
Prepare correspondence, reports, and presentations with attention to detail and accuracy.</li><li>
Exercise independent judgment in handling sensitive information and administrative matters that require discretion.</li><li>
Prioritize and manage multiple projects simultaneously, ensuring deadlines are met efficiently and effectively.</li><li>
Support event coordination, travel arrangements, and other executive-level administrative needs as required.</li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><ul><li>
Minimum of 3 years of experience in executive, administrative, or office management support roles.</li><li>
Proven ability to manage executive calendars and coordinate multiple priorities.</li><li>
High school diploma or equivalent required (proof of education must be provided).</li><li>
Exceptional written and verbal communication skills.</li><li>
Strong organizational skills and a high level of attention to detail.</li><li>
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other office productivity tools.</li></ul><h2 class="jobSectionHeader">
Desired Qualifications:</h2><ul><li>
Certified Administrative Professional (CAP) or Professional Administrative Certification of Excellence (PACE) preferred.</li><li>
Experience supporting senior executives or working in a healthcare or corporate environment is an asset.</li><li>
Ability to work both independently and collaboratively as part of a team.</li><li>
Professional demeanor with a proactive and solution-oriented mindset.</li></ul><h2 class="jobSectionHeader">
Compensation and Work Details:</h2><ul><li>
Schedule: Monday through Friday, 8-hour shifts</li><li>
Contract Duration: 3-month assignment</li><li>
Location: On-site in Irving, TX</li></ul>
#Workwolf</div>

Executive Assistant II

Jiffy Lube

<div>Job Title:
Financial Analyst 
Location:
Irving, Texas 
Compensation:
Pay is commensurate with experience. 
Worker Type:
Employee 
Time Type:
Full time 
Job Description:
Embark on a rewarding career journey with us today as a Financial Analyst!
FULL-SERVICE REWARDS:<ul><li>
Employee Discount on Core and MultiCare services</li><li>
Benefits &ndash; Medical, Dental, Vision</li><li>
PTO plus flexible work schedules</li><li>
401K employer matching plan</li><li>
Daily Pay</li><li>
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.</li></ul>
GEAR UP FOR YOUR ROLE: 
TCC is looking to expand its Corporate FP&amp;A team; we are looking for a Financial Analyst to join the team in our Irving office to take ownership of our entire Profit &amp; Loss (P&amp;L) and Balance Sheet, driving strategic decisions that shape the future of our organization. This is your chance to dive into cutting-edge tools like Adaptive Workday and the latest AI models, revolutionizing how financial planning is done. Be part of a high-energy team that thrives on innovation, growth, and data-driven excellence!
At TCC, you&rsquo;ll be at the heart of our financial operations, working closely with our executive team and senior operations leaders to steer the company toward success. This isn&rsquo;t just a job&mdash;it&rsquo;s an opportunity to redefine corporate FP&amp;A by mastering end-to-end Workday suite, Adaptive Insights, and advanced machine learning-based demand planning models. You&rsquo;ll be empowered to grow, learn, and experiment with the latest technologies in a supportive, forward-thinking environment that celebrates bold ideas and continuous improvement.
HOW YOU WILL DRIVE SUCCESS:<ul><li>
Own the Financial Backbone: Take full responsibility for managing the entire P&amp;L and Balance Sheet, ensuring accuracy, transparency, and strategic alignment.</li><li>
Master Cutting-Edge Tools: Leverage Adaptive Workday and AI-powered demand planning models to forecast and budget across 500 stores.</li><li>
Drive Strategic Impact: Enhance financial reporting processes, delivering actionable insights through advanced statistical analysis, profitability modeling, and trend identification.</li><li>
Partner with Leadership: Collaborate with senior operations, HR, and executive teams to provide data-driven recommendations that optimize budgeting, forecasting, labor scheduling, and OpEx planning.</li><li>
Innovate Relentlessly: Generate creative solutions to streamline planning efficiency, improve accuracy, and contribute to a culture of continuous process improvement.</li><li>
Lead Month-End Close: Oversee critical financial processes, delivering consistent and meaningful variance analysis to guide decision-making.</li></ul>
UNDER THE HOOD &ndash; WHAT YOU&rsquo;LL NEED:<ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, Analytics, Business, or a similar field</li><li>
Basic understanding of finance and accounting principles including financial statements</li><li>
Detail-oriented and data-driven, with a sharp focus on quality. Must be able to work with big data.</li><li>
Strong financial acumen including experience with forecasting, budgeting, and variance analysis.</li><li>
Basic knowledge of Microsoft Office tools including Excel, Word, and PowerPoint</li><li>
Ability to present data in a logical, concise manner</li></ul><ul><li>
Excellent communication and presentation skills working with multiple levels of management</li><li>
Ability to multitask and a strong work ethic based on a desire to exceed expectations</li><li>
Ability to create and manage complex models
</li><li>A zeal to learn and a &lsquo;Get it Done&rsquo; attitude.</li></ul>
Preferred Qualifications:<ul><li>
1 year of experience in finance, consulting, or analytics, or equivalent education and experience
</li><li>Prior knowledge of Adaptive Insights or Workday system</li><li>
Advance knowledge of Microsoft Office tools including Excel, Word, and PowerPoint</li><li>
Prior experience with demand planning tools</li><li>
Technical proficiencies: SQL, Power BI, R, statistics</li></ul>
Must be authorized to work in the U.S. without sponsorship for at least 2 years. We do accept candidates who are currently on their OPT and have 2 years remaining on their current OPT status.
The position will initially be on-site (TCC Corporate office, Irving, Texas).
Equal Employment Opportunity 
 
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.</div>

Financial Analyst

Explore 73+ Senior dealer operations specialist in Irving this April. Find roles across top companies and apply now to boost your career.