server assistant

sr. executive assistant

technical support specilaist l2 Jobs in Boston

technical support specilaist l2

senior helpdesk technician

BSC Group

<div><p>BSC uses design, engineering, science, and technology to <b>Build</b>, <b>Support</b>, and <b>Connect </b>with our co-workers and communities. We recognize different passions and perspectives and strive to inspire and empower each other to create meaningful change. As a trusted advisor and neighbor, our team is personally invested in every action we take. We remain focused on diversity, sustainability, and social accountability in the services we provide to our clients.</p><p></p><p><br>
A successful team member must:</p>
<ul>
<li>Possess a growth mindset. We are lifelong learners and are passionate about seeking, sharing, and applying new knowledge, technology, and skills to improve individual, team, and company performance.</li>
<li>Be passionate about representation and inclusion, embracing the perspectives of others and leveraging those perspectives to achieve individual and collective potential.</li>
<li>Maintain a high standard for being ethical, respectful, trustworthy, and fair with your BSC team, clients, and communities.</li>
<li>Have the courage and strength to show character. Bring your whole self to work!</li></ul><br>
<p></p>
<p>
We are seeking a <b>Senior Helpdesk Technician</b> to be based in our Boston office. The successful candidate will be responsible for resolving common end-user computing issues and fulfilling installation or service requests. The Senior Helpdesk Technician acts as a point of escalation for Helpdesk Technicians, and supports the implementation, maintenance, and enhancement of computing services across all company locations.</p><p></p><p><b><br>
Responsibilities</b></p>
<ul>
<li>Manage incoming requests from end users in a quick, friendly manner and log them into a helpdesk ticketing system.</li>
<li>Diagnose and troubleshoot hardware, software and network issues from end user reported cases.</li>
<li>Add and expand on documentation in an internal knowledgebase system.</li>
<li>Develop internal training materials for end users.</li>
<li>Assist in internal processes for imaging, managing, and deploying hardware.</li>
<li>Assist with IT onboarding and offboarding of employees.</li>
<li>User administration across on-premises and cloud-based systems.</li>
<li>Work closely with the Systems Administrator and IT management on large infrastructure projects</li>
<li>Help manage anti-virus, MDM/MAM, and device encryption.</li>
<li>Complete projects and other responsibilities as assigned.</li></ul><br>
<p></p>
<p><b>
Requirements</b></p>
<ul>
<li>Relevant degree or diploma in an Information Systems or Information Technology field</li>
<li>2-4 years of experience providing helpdesk support.</li>
<li>Knowledge of Microsoft operating systems, and Office suite of applications (O365/M365).</li>
<li>An understanding of basic LAN/WAN, Active Directory, DHCP, DNS and other Windows protocols</li>
<li>Must be able to drive to remote offices for on-site support as needed.</li>
<li>Experience in deployment and imaging technologies</li></ul><br>
<p></p>
<p>
Candidates with the following experience will be given priority consideration:</p>
<ul>
<li>PowerShell or Power Automate</li>
<li>SharePoint Management</li>
<li>AutoCAD usage/configuration (Autodesk)</li>
<li>Familiarity with ITIL</li>
<li>Relevant Certifications</li></ul><br>
<p></p>
<p>
BSC is an Equal Opportunity Employer. We are dedicated to diverse representation on our teams, in our services, and all layers of leadership. We are focused on identifying and dismantling barriers that lead to a more diverse workforce including working diligently to expose underrepresented groups to engineering, science, and design through STEM programs, education and outreach, and industry involvement. We continue to strive to maximize benefits to the communities we impact through diversity and inclusion in strategy and design.</p></div>

Senior Helpdesk Technician

Edelman Financial Engines

<div></div><div><div><b>Senior Service Desk Technician</b><b> (</b><b>Boston, MA</b><b>-Hybrid</b><b>)</b></div><div></div><div><br>
At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.</div><div><br>
</div><div>We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has a job to do for our clients. That&rsquo;s why we are committed to managing our clients&rsquo; investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives.</div><div></div><div><br>
Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us.</div><div></div><div><br>
As a Senior Service Desk Technician<b> </b>on the IT Service Tech team, you&rsquo;ll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users. This position requires strong technical expertise with Windows and Mac environments, Active Directory, and Office 365 administration, as well as the ability to create, maintain, and enforce Standard Operating Procedures (SOPs). The ideal candidate has strong technical expertise, excellent communication skills, and a customer-focused mindset.</div><div></div><div><br>
In addition to an earnest desire to help people, we are looking for the ideal candidate to complement the team&rsquo;s existing talents. For this Senior Service Desk Technician role, we are seeking a candidate with proven advanced technical troubleshooting and escalation leadership to help advance end-user experience and operational efficiency. If you are a problem solver and strive at delivery excellence this may be an opportunity for you!</div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Respond to incidents and service requests for calls and tickets ensuring timely resolution.</li><li>
Troubleshoot and resolve hardware, software, and basic network issues.</li><li>
Act as the escalation point for complex technical issues not resolved by service desk staff.</li><li>
Troubleshoot advanced issues with hardware, software, networking equipment, and business-critical applications.</li><li>
Train, mentor, and support junior service desk team members.</li><li>
Manage and prioritize help desk tickets, ensuring timely response and resolution, while escalating issues to team lead and/or management when appropriate.</li><li>
Assist with imaging, deployment, and maintenance of end-user hardware and backup solutions.</li><li>
Strong working knowledge of both Windows and Mac operating systems.</li><li>
Hands-on experience with Active Directory and Office 365 administration.</li><li>
Experience with service ticketing/tracking systems and remote support tools.</li><li>
Strong interpersonal and communication skills with the ability to mentor and guide junior staff.</li><li>
Ensure compliance with security policies and data protection standards.</li><li>
Utilize and contribute to the knowledge base, documenting solutions, and procedures.</li></ul><div></div><div><b><br>
Requirements:</b></div><br>
<div></div><ul><li>
6+ years of experience in IT support or service desk roles.</li><li>
Very strong analytical problem solving and troubleshooting abilities</li><li>
Excellent interpersonal and teamwork skills; able to work both independently and within a team-oriented environment.</li><li>
Ability to concisely document processes, procedures, issues, resolutions; strong writing skills required.</li><li>
Excellent interpersonal and communication skills; able to adapt instructions and guidance to the skill level of the end user.</li><li>
Self-motivated, forward thinking.</li><li>
Ability to multitask in a fast-paced environment; handle multiple issues/requests simultaneously; able to quickly re-adjust priorities on demand.</li><li>
Windows 11 end user support</li><li>
Microsoft O365 end user support</li><li>
Support, troubleshooting and imaging of hardware (Dell and Mac laptops).</li><li>
Basic knowledge of network connectivity and troubleshooting (wired and wireless), TCP/IP subnetting, DHCP, routing &amp; switching, VPN.</li><li>
Familiarity with Microsoft Active Directory (user &amp; computer accounts, OU&rsquo;s, Group Policy) and EntraID.</li><li>
Printer support (both USB and network) &ndash; hardware, drivers, installation, print queue management, troubleshooting.</li></ul><div></div><div><b><br>
Technical Knowledge</b></div><ul><li>
Experience with Windows 11 OS</li><li>
Experience with ITSM ticketing systems (JIRA, Avanti, etc.)</li><li>
Experience with Avanti Neurons</li><li>
Experience with OKTA verify</li><li>
Experience with Active Directory</li><li>
Experience with Microsoft Office O365</li><li>
Experience with monitoring and remote management tools</li><li>
Experience with JAMF administration</li><li>
Experience with Dell laptops</li><li>
Experience with Apple OS</li><li>
Experience with Mac laptops</li></ul><div></div><div><b><br>
Preferred Certifications:</b></div><ul><li>
CompTIA A+ (220-1101)</li><li>
CompTIA A+ (220-1102)</li><li>
CompTIA Net+</li><li>
ITIL Foundation 4.0</li></ul><div></div><div><b><br>
Work Schedule:</b> This position currently follows a hybrid work model. Employees are required to work from the office at least two days per week (Monday &ndash; Friday).</div><div><br>
</div><div>Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $48,800- $65,100. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions.</div><div></div><div><br>
Your recruiter can share more about the specific benefits eligible for this role during the hiring process.</div><div></div><div><b><br>
About Edelman Financial Engines</b></div><div></div><div><br>
Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors &ndash; not just the wealthy &ndash; deserve access to personal, comprehensive financial planning and investment advice. Recognized by <i>Barron&rsquo;s</i> as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client&rsquo;s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.</div><div></div><div><br>
For more information, please visit EdelmanFinancialEngines.com.</div><div></div><div><br>
&copy; 2026 Edelman Financial Engines, LLC. Edelman Financial Engines&reg; is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Certain services provided on an educational and guidance basis only. Results are not guaranteed.</div><div></div><div><br>
For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal information. Please read it carefully.</div><div></div><div><br>
Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.</div><div></div><div><br>
Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or HRQ@EdelmanFinancialEngines.com.</div><div></div><div><br>
1 The Barron&rsquo;s Top 100 RIA Firms list, an annual ranking of independent advisory firms, is based on qualitative and quantitative criteria. Firms elect to participate but do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services, LLC, which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey, FEA received a precombination ranking of 12th.</div><div></div><div><br>
2 Edelman Financial Engines data, as of September 30, 2025.</div></div><div></div>

Senior Service Desk Technician (Boston, MA)

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-3489</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Pharmacy</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Onsite: 100% onsite</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$60,195.20 - $70,543.20 per year</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician II, Research is responsible for providing technical support to research pharmacy operations under the supervision of a licensed pharmacist. The Pharmacy Technician II, Research will staff in pharmacy locations/areas as required.<br>
<br>
Position is 100% on-site. Required hours are Monday through Friday, 8:30 am - 5 pm.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><br>
PRIMARY DUTIES AND RESPONSIBILITIES:</p><p>
Pharmacy Technician Duties:
</p><p>Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards. Fills medication orders according to policy, while gaining proficiency with advanced preparations. Ensures timely completion of medication orders and/or supplies. Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other clinical research systems to complete and document duties. Troubleshoots as necessary. Maintains the Pharmacy inventory: sorting, stocking, rotation of stock, expiration date managing, and cycle counting. Performs and document quality control steps as required. Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned. Trains other employees as assigned. Communicates and escalates issues or problems. Participates in department meetings and functions to promote a successful and efficient pharmacy workgroup. May be assigned to cross-cover other locations or areas (e.g. materials management, outpatient, infusion, clean rooms, etc.).</p><p>
Performs other duties as assigned.</p><p>
Research Technician Duties:
</p><p>Receives, barcodes, transfers, and destroys investigational drugs in research pharmacy accountability system. Assists in monitor visit activities (meet with internal and external monitors and responds to questions regarding inventory control and documentation). Performs sterile compounding of hazardous drugs in compliance with USP &lt;797&gt;, USP &lt;800&gt;, DFCI policies and procedures and research protocols, including complex compounding processes such as serial dilution, mixing multiple ingredients, etc. Ensures compliance with shared DF/HCC policies regarding investigational storage, handling, transferring of investigational product. Files all paperwork pertaining to inventory control activities. Ensures all study medications are maintained in an organized fashion to enable respective staff to clearly identify location of study supply. May be assigned to areas of Research Pharmacy such as receiving, processing, monitor visits, clean room, the outpatient pharmacy, or the Chestnut Hill location.</p><p>
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:</p><ul><li><p>
Ability to accurately perform pharmaceutical calculations.</p></li><li><p>
Ability to utilize pharmacy technology systems.</p></li><li><p>
Ability to develop proficiency and mastery in aseptic technique and the compounding of sterile products.</p></li><li><p>
Ability to develop proficiency and mastery in compounding of non-sterile products.</p></li><li><p>
Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource.</p></li><li><p>
Ability to effectively work within a collaborative team-focused environment.</p></li><li><p>
Ability to effectively communicate both orally and in writing.</p></li><li><p>
Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment).</p></li><li><p>
Strong attention to detail.</p></li><li><p>
Ability to utilize clinical research platforms/systems.</p></li><li><p>
Ability to support sponsor visits and regulatory audits.</p></li><li><p>
Ability of analytical skills and critical thinking.</p></li></ul><p>
SUPERVISORY RESPONSIBILITIES: None</p><p>
MINIMUM JOB QUALIFICATIONS:</p><p>
Minimum Education:<br>
High School graduate or currently enrolled in an accredited entry-level degree program for Pharmacy or a related field.</p><p>
Minimum Experience:<br>
2 years of pharmacy technician experience with at least 1 year of compounding experience or outpatient/retail experience required.</p><p>
License/Certification/Registration:<br>
Massachusetts Board of Pharmacy Registration as a Pharmacy Technician required. National Pharmacy Technician Certification (PTCB) must be obtained within 1 year of hire date.</p><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$60,195.20 - $70,543.20</div></div></div><p></p>

Pharmacy Technician, Research

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Responsible for overseeing the daily workflow of the department. Prepares the daily work schedule for technicians. prepares written performance evaluations of pharmacy technicians and submits them to the director for approval. Serves as a communication liaison with the director of pharmacy, staff pharmacists, and technicians.
<br>
<br>
<ul><li>Devises and administers the technician test for new applicants, and studies programs and tests for technicians currently employed.
</li></ul><br>
<ul><li>Participates with the director in interviewing and selecting applicants for technician positions.
</li></ul><br>
<ul><li>Coordinates the orientation and training of new employees to the technical functions of the assigned areas.
</li></ul><br>
<ul><li>Develops a training manual for pharmacy technicians and IV technicians and updates it as necessary.
</li></ul><br>
<ul><li>Coordinates in-service education activities of technical staff.
</li></ul><br>
<ul><li>Develops task analysis evaluations.
</li></ul><br>
<ul><li>Distributes and reviews expectations with technicians to ensure that they are aware of the standards to be achieved.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education</p><ul><li><p>
Bachelor's Degree Related Field of Study preferred</p></li></ul><p><br>
Can this role accept experience in lieu of a degree?</p><ul><li><p>
No</p></li></ul><p><br>
Licenses and Credentials</p><ul><li><p>
Pharmacy Technician [State License] - required</p></li><li><p>
Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required</p></li></ul><p><br>
Experience</p><ul><li><p>
Pharmacy Technician Experience 3-5 years required</p></li><li><p>
Supervisory Experience 2-3 years preferred</p></li></ul><p><br>
Knowledge, Skills and Abilities</p><ul><li><p>
Ability to be committed to the observation of aseptic techniques in handling sterile products and equipment, and the maintenance of a stringently clean work area at all times.</p></li><li><p>
Effective leadership, communication, and training skills.</p></li><li><p>
Knowledgeable in pharmaceutical inventory, requisitioning, storage and distribution methods.</p></li><li><p>
Familiar with Federal and state laws regulating pharmacy operations and the reporting of dangerous drugs.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$70,990.40 - $101,202.40/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Supervisor, Pharmacy Technician

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>My Medicine Health Pharmacy Liaison - Outpatient, Hybrid</b></h3>
 <div></div><div><div><ul><li>47317
</li> </ul></div><div></div><div><ul><li>850 Harrison Avenue, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p><b>POSITION SUMMARY:</b></p><p></p><p>
Under the supervision of the Outpatient Operations Coordinator and according to department policies, procedures, and guidelines, the outpatient/retail Technician III is responsible pharmacist/technician training as applicable; return to stock (RTS) and refill calls process maintenance; maintaining, accessing, improving, and control the efficiency of pharmacy automation devices; and other related duties for the purpose of providing high quality patient focused pharmacy services.</p><p></p><p><b>
Position: MMH Technician III
</b></p><p><b>Department: Pharmacy HUB Services</b></p><p><b>
Schedule: Full Time, No weekends</b></p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><ul>
<li>
Assists the pharmacist in providing effective, appropriate, and safe pharmacy services:</li>
<li>Maintains appropriate records and documentation.</li>
<li>Maintains all work environments in a clean and orderly fashion.</li>
<li>Maintains good telephone communication skills.</li>
<li>Ensures all work is checked by a pharmacist.</li>
<li>Attends and participates in all appropriate department programs and committees.</li>
<li>Remains informed by reading all department communications which includes maintaining a working knowledge of pharmacy protocol, policies and updated procedures.</li>
<li>Reports to the pharmacist or their supervisor the finding of malfunctioning equipment, and unsafe working conditions.</li>
<li>Maintains a high level of proficiency on systems/applications as related to the outpatient/retail operations; Script-Pro, Innovation-RobotX, RxSafe, PickPoint, QS/1-NRx, and RxASP/Dispill. Also, has above basic proficiency in Microsoft Excel, Power Point, Access, Word, etc.</li>
<li>Performs all department required quality assurance responsibilities as assigned.</li>
<li>Maintains own professional and specialized competency through continuing education.</li>
<li>Ability to work independently.</li>
<li>Conforms to hospital standards of conduct so that the best possible customer service and patient care may be provided:</li>
<li>Maintains confidentiality at all times.</li>
<li>Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes.</li>
<li>Provides performance improvement documentation, charts, etc. to support progress and efficiency relating to training programs, automation, systems, etc.</li>
<li>Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission.</li>
<li>Follows established hospital infection control and safety procedures.</li>
<li>Reports to the pharmacist or his/her supervisor the finding of malfunctioning equipment.</li>
<li>Must demonstrate annual proficiency to perform tasks relating to the systems and applications within the outpatient pharmacy department.</li>
<li>Provides orientation and training for pharmacists, technicians, and students as assigned.</li>
<li>As assigned will provide training to Pharmacy Technicians I and II.</li>
<li>May be responsible for managing and growing employee prescription capture to meet monthly goals, annual growth and annual targets for the retail and specialty pharmacy population.</li>
<li>Performs other duties and projects as needed such as lead QA projects, scheduling and others established by the department director as needed.</li>
</ul><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul><li>
Requires a high school diploma or equivalent. Associate's Degree or Bachelor's Degree preferred.</li></ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul>
<li>
Must be registered as a Pharmacy Technician with the Massachusetts Board of Pharmacy or have a Massachusetts Pharmacy Intern License.</li>
<li>Certified Pharmacy Technician (CPhT) required from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT).</li>
</ul><p></p><p><b>
EXPERIENCE:</b></p><ul><li>
Requires minimum of four years of related experience.</li></ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b></p><p>
Requires excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills. Must be able perform at a high level in all aspects of outpatient pharmacy operations and must maintain competency in all areas of outpatient pharmacy.</p><p></p><p><b>
Compensation Range:</b></p>
$26.92- $37.74<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

My Medicine Health Pharmacy Liaison - Outpatient, Hybrid

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department. Tasks include, but are not limited to, preparation and distribution of unit dose medications, outpatient prescriptions, stock orders while maintaining the safe handling and integrity of medications. Tasks may also include responsibilities of technical training and participation in departmental projects. Staffing assignments will include roles throughout central pharmacy and designated specialized pharmacy areas.<br>
<br>
Does this position require Patient Care?<br>
No<br>
<br>
Essential Functions<br>
<ul><li>Perform all required pharmaceutical dosage calculations necessary to prepare extemporaneous dosage forms as applicable under the direct supervision of a pharmacist.</li><li>Adhere to safety requirements for handling non-hazardous medications in accordance with organizational policies and regulatory requirements.
</li><li>May prepare compounded sterile products using principles of aseptic technique, distribute and transport controlled substances under the appropriate state of control, or maintain code cart inventory. Responsibilities are unit specific.</li><li>Responsible for assisting with training of Pharmacy Technician Trainees
</li><li>Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Pharmacy Technician [State License] - Generic - HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred<br>
<br>
Experience<br>
Previous hospital-related experience, formal training, or certification from a pharmacy technician training program desired 1-2 years<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Perform intermediate mathematical calculations associated with preparing non-sterile, extemporaneously manufactured pharmaceutical products and other medication doses.</li><li>Follow all applicable state and federal controlled substance regulations.</li><li>Continuously improve skills necessary of area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information system.</li><li>Read, interpret, and follow complex verbal and written instructions to prepare medications in a sterile environment in an accurate manner.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Central Distribution Pharmacy Technician - MGH

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department. Tasks include, but are not limited to, preparing and distributing unit-dose medications, outpatient prescriptions, and stock orders, while maintaining the safe handling and integrity of medications. Tasks may also include responsibilities of technical training and participation in departmental projects. Staffing assignments will include roles throughout the central pharmacy and designated specialized pharmacy areas.<br>
<br>
Does this position require Patient Care?<br>
No<br>
<br>
Essential Functions<br>
<ul><li>Perform all required pharmaceutical dosage calculations necessary to prepare extemporaneous dosage forms as applicable under the direct supervision of a pharmacist.
</li></ul><br>
<ul><li>Adhere to safety requirements for handling non-hazardous medications in accordance with organizational policies and regulatory requirements.
</li></ul><br>
<ul><li>May prepare compounded sterile products using principles of aseptic technique, distribute and transport controlled substances under the appropriate state of control, or maintain code cart inventory. Responsibilities are unit-specific.
</li></ul><br>
<ul><li>Responsible for assisting with the training of Pharmacy Technician Trainees.
</li></ul><br>
<ul><li>Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.</li></ul><p><br>
</p><div><div><div><div><div><div><div><p><b>Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Pharmacy Technician [State License] - Generic - HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required Experience Previous hospital-related experience, formal training, or certification from a pharmacy technician training program is desired 1-2 years required Knowledge, Skills and Abilities - Perform intermediate mathematical calculations associated with preparing non-sterile, extemporaneously manufactured pharmaceutical products and other medication doses. - Follow all applicable state and federal controlled substance regulations. - Continuously improve skills necessary for area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems. - Read, interpret, and follow complex verbal and written instructions to prepare medications accurately in a sterile environment.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Frequently (34-66%)
</li></ul><ul><li>Walking Frequently (34-66%)
</li></ul><ul><li>Sitting Occasionally (3-33%)
</li></ul><ul><li>Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
</li></ul><ul><li>Carrying Frequently (34-66%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Occasionally (3-33%)
</li></ul><ul><li>Pulling Occasionally (3-33%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Frequently (34-66%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Occasionally (3-33%)
</li></ul><ul><li>Crouching Occasionally (3-33%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Frequently (34-66%)
</li></ul><ul><li>Gross Manipulation (Handling) Frequently (34-66%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
90 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Pharmacy Technician - Per Diem

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