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technical support specilaist l2

Interra Health

<div><p><b>Who We Are:</b><br>
<br>
Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care&mdash;helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.</p><p><b>
Technical Support Specialist, L2</b></p><p><b>
The Role:</b></p><p>
As a Technical Support Specialist, Level 2, you provide advanced technical support and serve as a secondary escalation point for the support team. You troubleshoot complex issues across internet-based applications, APIs, and database-driven systems, ensuring accurate, timely resolution and technical ownership through to completion. You collaborate closely with Support, Engineering, and Customer teams to address implementation needs, improve issue resolution processes, and enhance overall service quality. Your work directly supports customer satisfaction, retention, and long-term relationship strength.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Effectively troubleshoot and diagnose issue root cause and communicate issue details to both internal and external stakeholders</p></li><li><p>
Support in the development and documentation of processes and best practices to provide support for customers and product end users</p></li><li><p>
Demonstrated ability to effectively explain technical issues to non-technical audiences</p></li><li><p>
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects simultaneously, communicating both updates and in-depth solutions as situations require</p></li><li><p>
Mentor and support level 1 and level 2 technical support specialists</p></li><li><p>
Where appropriate, propose, plan and own new feature requests, internal and external documentation and system trainings</p></li></ul><p><b>
What You&rsquo;ll Bring:</b></p><ul><li><p>
Typically requires a minimum of 5 years of related experience with a Bachelor&rsquo;s degree; or equivalent work experience.</p></li><li><p>
Proficient in the use of Microsoft Office Suite</p></li><li><p>
Desire to assist with and improve trouble-shooting documentation</p></li><li><p>
Experience using a case management tool to record detailed notes and manage customer communication (e.g., Salesforce, ServiceNow, ZenDesk)</p></li><li><p>
Proficiency using developer tools, Postman and writing SQL queries is required</p></li><li><p>
Experience with programming languages (C++, Python, HTML, CSS) is a huge plus as it will be helpful when addressing technical questions with customers</p></li><li><p>
Superb problem-solving skills working on mission critical Software as a Service</p></li><li><p>
Excellent verbal and written communication and presentation skills</p></li><li><p>
Prior work with Azure DevOps and/or equivalent experience with similar tools (Jira, etc)</p></li><li><p>
Detail oriented with the ability to multitask and manage time in in a fast-paced, ambiguous environment</p></li><li><p>
Experience in healthcare IT, medical information systems and/or EHRs within Hospital, Clinical, Biotech, medical device, or Pharma verticals a plus</p></li><li><p>
Empathy in your approach to work, and passion for delivering excellent customer experiences</p></li><li><p>
Ability to effectively transfer knowledge to others, both internally to colleagues and externally to our customers</p></li><li><p>
Must be able to work independently while being a proactive team member</p></li><li><p>
Experience partnering across global teams and/or working in a distributed remote environment is a plus</p></li></ul><p><b>
Core Competencies:</b></p><ul><li><p><b>
Knowledge &amp; Application: </b>Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is a fully qualified, experienced professional.</p></li><li><p><b>
Complexity &amp; Problem Solving: </b>Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.</p></li><li><p><b>
Collaboration &amp; Interaction: </b>Enhances relationships and networks with senior internal/ external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.</p></li></ul><p></p><p><b>
Working Conditions &amp; Environment</b></p><ul><li><p>
Fully remote role within the United States</p></li><li><p>
Travel once a year for company offsite</p></li><li><p>
Operates in a fast-paced, growth-oriented, PE-backed SaaS environment</p></li><li><p>
Ability to manage multiple cases and shifting priorities</p></li><li><p>
Success in this role requires the ability to balance synchronous collaboration with thoughtful asynchronous execution in a remote-first environment</p></li></ul><p><b>
Benefits &amp; Perks:</b></p><p><b>
Competitive compensation</b></p><p><b>
Remote-first</b></p><p>
Work from anywhere in US. We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement.</p><p><b>
Flexible work</b>
<br>
Flexible scheduling and core collaboration hours (10:00 AM &ndash; 3:00 PM ET), giving you space for both deep work and real life.</p><p>
<b>Company-wide offsite</b>
<br>
We invest in connection&mdash;join us for an annual offsite to collaborate, build relationships, and have some fun together.</p><p><b>
Time off that you&rsquo;re expected to use</b>
<br>
Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave.</p><p><b>
Comprehensive health coverage</b>
<br>
Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family.
<br>
Includes company contributions to HSA/FSA accounts (based on plan selection).</p><p><b>
Financial wellness</b>
<br>
401(k) with company match to help you plan for the future.</p><p><i>
Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.</i></p><p></p><p>
Compensation Range: $53,496.75 - $89,777.00</p></div>

Technical Support Specilaist L2

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ADMINISTRATOR L3
</div></div></div></div><div><div><div><div>City: Boston
</div></div></div></div><div><div><div><div>State/Province: Georgia
</div></div></div></div><div><div><div><div>Posting Start Date: 4/27/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p>The Desktop Support L2 Engineer provides support for CLIENT end-user devices and approved business applications, focusing on incident resolution and application maintenance.
</p><ul><li>Deliver L2 deskside and remote desktop support
</li><li>Provide software maintenance on application systems which includes vendor-supplied patches, updates, or other relevant features such as upgrades while adhering to defined process
</li><li>Coordinate with vendor/OEMs of 3rd party application for L3 issues managing to timely resolution of issues
</li><li>Perform IMAC and lifecycle management tasks
</li><li>Identify application performance improvement initiatives and implement the same
</li><li>Act as a liaison between resources, business Dept. and onsite IT management and Work with business to prioritize production implementation &amp; change activities
</li><li>Resolve incidents using ITSM tools and processes
</li><li>Coordinate with vendors and internal resolver groups
</li><li>Assist with application installations and upgrades
</li><li>Document resolutions and maintain knowledge articles
</li><li>Escalate complex issues to L3 teams
</li><li>Meet SLA, CSAT, and quality targets
</li></ul><p>Mandatory:
</p><ul><li>Good communication skills, Work from Office, Kofax print management tool knowledge is needed.
</li><li>Knowledge on Kofax/Equifax Application Support
</li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>The expected compensation for this role ranges from $45,000 to $121,000 .<br>
<p></p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.<br>
<p></p>Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.<br>
<p></p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

ADMINISTRATOR L3

ePosterBoards LLC

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  ePosterBoards LLC is a full-service ePoster event technology company dedicated to providing state-of-the-art digital poster solutions for biomedical, academic, and technology conferences. With over 13 years of experience and more than 1,200 satisfied clients, the company delivers comprehensive services such as remote online ePoster conferencing, electronic poster judging, and abstract submission management. ePosterBoards currently conducts over 120 ePoster conferences annually, serving universities, research hospitals, scientific organizations, and software companies, primarily in the Northeastern United States. Committed to innovation, ePosterBoards strives to expand its services to academic and metropolitan areas across the country, enabling the presentation of science through cutting-edge digital technology.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  The Event Digital Content Associate will assist with managing digital &amp; marketing content for ePoster events, including preparation, organization, and coordination of presentations and event software platforms for conferences. Responsibilities include creating and editing web/marketing content, supporting event operations, troubleshooting content issues during events, and ensuring a seamless digital experience for clients and attendees. This is a full-time, on-site role located in Charlestown, MA.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   Salary
  </strong>
  : $53,000.00 per year
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    SCOPE OF POSITION
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Under general supervision of the owner and/or the Chief Operating Officer, the individual is expected to carry out event planning, presenter support and event support activities of moderate complexity, requiring professional training and expertise with research presentation formatting review &amp; technical support processes.
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   Presenter Support &amp; Content/File Management
  </li>
  <li>
   Event Support
  </li>
  <li>
   Marketing and Sales Projects
  </li>
  <li>
   Event Software &amp; Technical Support
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Presenter Support &amp; Content/File Management
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Poster Review for file formatting.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complete the research presentation file sorting organization tasks.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Trouble shoot poster submissions files that require more attention.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with communicating with presenters as needed.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build out event kiosk menus.&nbsp;
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain an updated and organized presenter list.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;As needed assist with modifying poster designs.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Setup the Sharefile folder structure based on the event type and keep folders up to date with all new received files from presenters &amp; organizers.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engage and provide support for presenter technical support and formatting questions via email, chat and phone support.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide support with presenter email communications prior to the event.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with the custom board signage creation for events.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pre-load tablet devices with poster files and/or folders.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Test out poster files on ePosterBoards computers to verify functionality.
 </p>
 <p>
  &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively look for new opportunities to better train presenters &amp; attendees on using the platforms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Event Support Responsibilities:
  </strong>
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Before and after, as needed assist equipment manager with final prep for equipment accessories and computer maintenance.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Actively participate, via leading-by-example, in the event setup and breakdown; and remain on-site during each venue to provide technical support and troubleshoot any technical issues.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At assigned events, participate in the setup/breakdown with on-site crew and verify that all equipment has been handled correctly.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in setting up the ePosterBoards help desk, implementing the tech tasks and troubleshooting any internet/power issues.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Setup desktop notifications and custom help desk signage for assigned events.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with setting up the custom signs for upcoming events.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist the ePoster presenters to successfully upload, trouble-shoot and optimize their poster presentations during the onsite presenter check-in periods.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with providing continuous technical support for presenters and organizers while onsite at events.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide online event support for the setup and virtual technical and moderation support for assigned ePosterBoards virtual events.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain the event &amp; operations standards that have been set by the ePosterBoards owners.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Marketing &amp; Sales Project Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with maintenance of social media platforms [facebook, Instagram etc] with event photos and recent event postings pre or post events.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Create digital content postings for linked in pages of upcoming event season bookings and ePoster technical support related topics.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Create updated digital content for usage on ePosterBoards website and presenter materials.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist the Chief Operating Officer with setting up sales outreach initiative by generating potential client lists for upcoming events.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with setting up advertising clients&rsquo; digital projects.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with setup and order maintenance for advertising collateral for upcoming sponsorship clients.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with updates to ePosterBoards website and marketing landing pages.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with updating digital and hardcopy sales &amp; marketing collateral.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Event Software &amp; Technical Support Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design upload submission portals and forms.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain remote desktop software on ePB computers.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Program event notifications on ePosterBoards tablets.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process online web gallery site requests and build out sites.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;As needed, provide support with oversight for abstract submission sites.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process any help desk ticket request on Happyfox and Purechat.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Schedule and provide support during virtual platform presenter/judge test sessions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  *Note: Some of the job responsibilities described above will potentially change during employment based on the growth and development of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum requirements:
  </strong>
 </p>
 <ul>
  <li>
   <u>
    Education
   </u>
   : Bachelor&rsquo;s degree in Hospitality, Marketing/Communications, Business, or a related field.
  </li>
  <li>
   <u>
    Experience
   </u>
   : Minimum of 4 years of professional full-time work experience.
  </li>
  <li>
   Operational Skills: Must be able to lift 40-50lbs and comfortable handling AV related equipment.
  </li>
  <li>
   <u>
    Technical Skills
   </u>
   : Proficiency with both Mac and PC platforms, Microsoft Office Suite, presentation software, web design platforms, Adobe Creative Suite, and virtual conferencing tools.
  </li>
  <li>
   <u>
    Schedule Flexibility
   </u>
   : Willingness to work varied hours, including evenings, weekends, and occasional travel.
  </li>
  <li>
   <u>
    Professional Attributes
   </u>
   : Strong communication, organizational, and technical skills; proactive, self-motivated, and adaptable with the ability to work independently and in a team environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Event Digital Content Associate

Spyre Therapeutics

<div><div><p>Spyre Therapeutics is a clinical-stage biotechnology company pioneering long-acting antibodies and antibody combinations to redefine the standard of care for inflammatory bowel disease (&quot;IBD&quot;) and rheumatic diseases. Spyre's pipeline includes investigational extended half-life antibodies targeting &alpha;4&beta;7, TL1A, and IL-23.</p></div><p><b>
Role Summary:</b></p>
<p>
As the Associate Director, Regulatory Affairs (CMC and Devices), you will play a key role in executing CMC and potentially Device regulatory activities within our organization. You will be responsible for authoring, reviewing, and coordinating CMC and Device regulatory submissions that enable Spyre to initiate and advance clinical trials. You will also contribute to regulatory strategies by implementing CMC and Device-related plans, ensuring compliance with evolving regulatory requirements, and supporting interactions with global health authorities.</p>
<p>
You will lead submissions across multiple drug candidates and work closely with Regulatory colleagues, Technical Operations, Quality, and external partners to ensure timely and compliant delivery of high-quality regulatory documents.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Regulatory Submissions: Plan and coordinate global regulatory submissions, including INDs, late-stage IND amendments, IMPDs, CTAs, and annual reports, ensuring high-quality, compliant documentation to support new and ongoing clinical programs.</li>
<li>Technical Authoring: Independently author and compile Module 2 and Module 3 content, including quality overall summaries, drug substance, drug product and regional sections, stability summaries, comparability assessments, and supporting technical reports.</li>
<li>Health Authority Interactions: Prepare clear, scientifically sound responses to CMC and device-related questions from global regulatory agencies (FDA, EMA, PMDA, and ROW health authorities). Prepare meeting requests, background material and meeting presentation materials to support health authority interactions to progress clinical development milestone.</li>
<li>Device &amp; Combination Product Support: Contribute to regulatory strategy and documentation for drug-device combination products, including device technical documentation and integration into clinical regulatory submissions.</li>
<li>Regulatory Strategy Execution: Implement CMC and device regulatory strategies in collaboration with regulatory leadership to support late-stage clinical development and clinical trial progression.</li>
<li>Cross-functional Collaboration: Work closely with Technical Operations, Manufacturing, Analytical Development, Quality, Clinical, and external partners to collect, verify, and integrate technical data into regulatory submissions.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Ideal Candidate:</b></p>
<ul>
<li>Bachelor's degree with a minimum of 6+ years of experience in CMC regulatory affairs, supporting clinical-stage biologics programs (or equivalent combination of education and experience).</li>
<li>Demonstrated hands-on authoring experience for late-stage IND submissions and amendments, including direct responsibility for CMC sections and supporting technical documentation.</li>
<li>Proven experience preparing responses to health authority questions related to CMC and device/combo product topics during clinical development.</li>
<li>Strong understanding of global CMC regulatory requirements and guidelines including FDA, EMA, ICH, and applicable device regulations.</li>
<li>Experience supporting biologics and drug-device combination products such as prefilled syringes, autoinjectors, or delivery devices; familiarity with companion diagnostics is a plus.</li>
<li>Exceptional technical writing skills, with the ability to clearly communicate complex technical information in regulatory documents and health authority responses.</li>
<li>Meticulous attention to detail, strong organizational skills, and the ability to manage multiple concurrent submissions and timelines in a fast-paced environment.</li>
<li>Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and cross-functional teams.</li>
<li>Proficiency with regulatory submission and document management systems (e.g., Veeva RIM, eCTD publishing platforms, document repositories).</li>
</ul>
<p><b>What We Offer:</b></p>
<ul>
<li>Opportunity to work in a fast-paced, dynamic environment where you help shape the culture of our young company, contribute broadly to advance meaningful medicines, and learn quickly.</li>
<li>Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare &amp; retirement benefits.</li>
<li>Unlimited PTO</li>
<li>Two, one-week company-wide shutdowns each</li>
<li>Commitment to provide professional development opportunities.</li>
<li>Remote working environment with frequent in-person meetings to address complex problems and build relationships.</li>
</ul>
<p>The expected salary range offer for this role is $175,000 to $195,000. Actual pay offered may vary depending on job related knowledge, experience, education, and geographic location.</p><div><p>
As an equal opportunity employer, Spyre is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. We also embrace differences in experience and background, and welcome diversity of opinions and thought with active recruitment designed to create a stronger and better Spyre that is focused on developing life-changing products for patients.</p>
<p>
Spyre Therapeutics, along with other biotech companies, has become aware of a surge in email scams targeting prospective job candidates within our industry. Please be aware that official recruiters at Spyre Therapeutics only use email addresses with the domain &quot;@spyre.com.&quot; We want to also emphasize that we never request candidates to make any purchases or divulge sensitive personal information via email.</p>
<p>
Please also be aware that all job postings will be listed on our website at spyre.com/careers/.</p></div></div>

Associate Director, Regulatory Affairs CMC and Devices

WilmerHale

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Artificial Intelligence Engineer is responsible for developing and implementing cutting-edge AI solutions and models to solve complex problems and drive innovation at the firm. This includes working with the legal practices and business departments to support and improve their delivery of services by conceptualizing, developing, delivering, and supporting innovative solutions with a focus on AI and related technologies. The Artificial Intelligence Software Engineer works closely with other technical resources across Information Services (IS) to successfully manage the execution of AI projects, including project definition, requirements gathering, task planning, technical solution development, testing, support, and stakeholder management. Also responsible for supporting the creation of best practices for the development, maintenance, and use of AI solutions, assessing AI-related COTS solutions, as well as assisting end users to create prompts to optimize the effectiveness of the Large Language Models (LLM) solutions.
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborates with cross-functional teams to define AI project use cases, requirements, and objectives, ensuring alignment with overall business goals.
  </li>
  <li>
   Conducts research to stay up to date with the latest advancements in generative AI, machine learning, and deep learning techniques and identifies opportunities to integrate them into our products and services. Provides updates and recommendations to Director, Application Services.
  </li>
  <li>
   Optimizes existing generative AI models for improved performance, scalability, and efficiency.
  </li>
  <li>
   Develops clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI and related concepts to both technical and non-technical stakeholders.
  </li>
  <li>
   Contributes to the establishment of best practices and standards for AI development within the organization.
  </li>
  <li>
   Interacts with business stakeholders and explaining technical issues and approaches to a non-technical audience.
  </li>
  <li>
   Provides functional and technical support and enhancements for the firm&rsquo;s AI solutions.
  </li>
  <li>
   Provides technical mentorship and guidance to other team members.
  </li>
  <li>
   Creates and delivers end-user training and documentation and provides second-line support to other users.
  </li>
  <li>
   Displays professionalism, quality service and a positive "can do" attitude to internal members/departments of the Firm.
  </li>
  <li>
   Initiates building and maintaining strong relationships with team members across functions and more senior client stakeholders. Uses conflict-resolution skills to facilitate strong team dynamics.
  </li>
  <li>
   Participates in special projects and performs other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills
  <br/>
  <br/>
 </strong>
 <strong>
  What You Will Bring to This Position
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow or PyTorch,
  </li>
  <li>
   Experience building recommendation models.
  </li>
  <li>
   Strong knowledge of data structures, algorithms, and software engineering principles.
  </li>
  <li>
   Familiar with cloud-based platforms and services, such as Azure or AWS.
  </li>
  <li>
   Demonstrated ability in .NET technologies using C# as well as related modern development languages and frameworks such as .NET Core, ASP.NET Core, REACT, etc.
  </li>
  <li>
   Strong SQL skills, the ability to write complex, efficient queries against extremely large data sets is highly desirable.
  </li>
  <li>
   Demonstrated ability to develop software/code (following firm standards) directly applicable to technology encompassed in assigned applications.
  </li>
  <li>
   Experience with adherence to a Software Development Methodology like SCRUM and DevOps practices and tools like GitHub, Azure DevOps or other such tools and methodologies.
  </li>
  <li>
   Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative solutions.
  </li>
  <li>
   Willingness and ability to learn and use new technologies as the need arises.
  </li>
  <li>
   Ability to work effectively with both users and technical staff in team-oriented environments.
  </li>
  <li>
   Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
  </li>
  <li>
   Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
  </li>
  <li>
   A strong background in machine learning, deep learning, natural language processing, and software engineering is preferred. Experience working with large-scale language models such as GPT-3/4, BERT, Dolly, LLaMA, PaLM2, etc.
  </li>
  <li>
   Hands-on experience with LLMs fine-tuning is a plus.
  </li>
  <li>
   Experience with natural language processing (NLP) techniques and tools, such as SpaCy and/or NLTK is a plus.
  </li>
  <li>
   The ability to be self-directed and learn new technologies quickly is also paramount as the AI technology landscape continues to change rapidly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years&rsquo; experience delivering solutions with at least one of the following: TensorFlow, Pytorch, BERT and/or ChatGPT 3
  </li>
  <li>
   2-3 years of experience in applications and services integration and/or development, with significant specialization in one or more areas of the above-mentioned areas of technology
  </li>
  <li>
   4-5 years of applications web development experience using C# with either .NET Framework or NET CORE a plus
  </li>
  <li>
   Experience with the following is a big plus but not required: Microsoft Office 365, Microsoft Graph, Messaging (Rebus, NServiceBus)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree preferred. Equivalent experience may be considered in lieu of education requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Commitment
  <br/>
  <br/>
 </strong>
 Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.
 <br/>
 <br/>
 For more information about Equal Employment Opportunity, please click here.
 <br/>
 <br/>
 Hire in salary range is $135,000 - $169,000
 <br/>
 <br/>
 <ul>
  <li>
   For additional information about our benefits, please click here
   <br/>
   <br/>
  </li>
 </ul>
 This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.
 <br/>
 <br/>
</div>


Artificial Intelligence (AI) Engineer

Emburse

<div><div><div><b>Who We Are:<br>
</b></div><div></div><br>
<div>At Emburse, you&rsquo;ll not just imagine the future &ndash; you&rsquo;ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.</div><div></div><div><div><br>
Are you a problem-solver who enjoys bridging the gap between ambitious Sales teams and technical systems? We are looking for a <b>Business Systems Analyst (BSA)</b> to act as a strategic partner in defining and optimizing our <b>Lead-to-Cash</b> roadmap. In this role, you won't just be taking orders; you&rsquo;ll be a &quot;translator&quot; who ensures every system change drives operational efficiency and protects our revenue. If you have an operations mindset and love turning complex business pain points into elegant technical solutions, let&rsquo;s talk.</div>
</div></div>
<div><div><h3 class="jobSectionHeader"><b>What You Will Do</b></h3><div><div><div>
<ul>
<li><div><b>Discovery:</b> Lead interviews with Sales, Finance, and Operations to document business pain points and desired outcomes.</div>
</li>
<li><div><b>Solution Mapping:</b> Create detailed process maps, user stories, and functional requirements for Salesforce CPQ Admin and Developers.</div>
</li>
<li><div><b>Prioritization:</b> Manage the Business Systems backlog, prioritizing features based on ROI and strategic importance.</div>
</li>
<li><div><b>Stakeholder Alignment:</b> Facilitate consensus between conflicting department needs, such as Sales flexibility versus Finance rigidity.</div>
</li>
<li><div><b>UAT:</b> Define and lead User Acceptance Testing (UAT) to ensure new features meet the business's quality standards.</div>
</li>
<li><div><b>Training:</b> Develop training documentation and lead sessions to ensure high user adoption of new Lead-to-Cash processes.</div>
</li>
<li><b>Support:</b> Provide first-level triage and support to our internal teams to ensure smooth daily operations</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You Bring
</b></h3><div><div><div><ul><li><div><b>Professional Experience:</b> 5+ years of experience as a Business Systems Analyst, specifically within Salesforce-driven environments.</div>
</li>
<li><div><b>Domain Expertise:</b> A deep understanding of the Lead-to-Cash lifecycle, including quote-to-order and billing processes.</div>
</li>
<li><div><b>Technical Exposure:</b> Ideally, you have been exposed to Salesforce CPQ and understand its role in the broader business ecosystem.</div>
</li>
<li><div><b>Analytical Prowess:</b> Expert-level ability to visualize complex data flows and business logic.</div>
</li>
<li><div><b>Communication Skills:</b> Exceptional verbal and written communication skills, with the ability to influence executive-level stakeholders and clearly articulate technical needs to non-technical partners.</div>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Who You Are</b></h3><div><div><div>
<ul>
<li><div><b>A Strategic Partner:</b> You are comfortable defining a roadmap and acting as the primary link between business stakeholders (largely Sales) and technical development teams.</div>
</li>
<li><div><b>An Operations Mindset:</b> You have a keen eye for efficiency and understand how to translate business requirements into functional system improvements.</div>
</li>
<li><div><b>A Relationship Builder:</b> You enjoy working closely with cross-functional teams to solve problems and provide support.</div>
</li>
<li><b>A Quality Advocate:</b> You take pride in ensuring that every system change drives efficiency and meets high standards through rigorous testing and user training.</li>
</ul></div></div></div></div></div><div><div><b>Why Emburse?</b></div><div></div><div><br>
Finance is changing&mdash;and at Emburse, we&rsquo;re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend&mdash;so they can focus on what&rsquo;s next, not what&rsquo;s slowing them down.
</div><ul><li>A Company with Momentum &ndash; We serve 12M+ users across 120 countries, helping businesses modernize</li></ul><div>
 their finance operations.</div><ul><li>A Team That Innovates &ndash; Work alongside some of the brightest minds in finance, tech, and AI to solve real-</li></ul><div>
 world challenges.</div><ul><li>A Culture That Empowers &ndash; Competitive pay, flexible work, and an inclusive, collaborative environment that</li></ul><div>
 supports your success.</div><ul><li>A Career That Matters &ndash; Your work here drives efficiency, innovation, and smarter financial decision-making
 </li></ul><div>for businesses everywhere.</div><div></div><div><b><br>
Shape your future &amp; find what&rsquo;s next at Emburse.</b></div><div></div><div><br>
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Business Systems Analyst (Salesforce & Lead-to-Cash)

Massachusetts Port Authority

<div><p>The Massachusetts Port Authority is <b>Going Above and Beyond&trade; </b>for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region&rsquo;s economy.
</p><p>As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.
</p><p><b>ABOUT YOU
</b></p><p>As an IT Manager, Ground Transportation Systems, you are a steady, technically grounded leader who takes full ownership of systems that must be reliable, secure, and accurate at all times. You are detail oriented yet adaptable, calm under pressure, and comfortable making decisions in a 24/7 environment where technology directly affects operations, revenue, and customer trust. You build strong relationships across teams and vendors, communicate clearly between technical and non technical audiences, and approach issues with a solutions focused mindset. You value discipline, documentation, and continuous improvement, and you take pride in keeping critical systems running smoothly so passengers, partners, and staff can depend on them every day.
</p><p><b>What you will do </b>:
</p><ul><li>Ensures continuous, secure, and revenue‑accurate operations for mission‑critical parking, fare collection, and ground transportation systems in a 24/7 airport environment.
</li><li>Provides technical leadership and oversight of on‑site support staff and vendor partners, driving accountability, reliability, and timely resolution of system issues.
</li><li>Bridges technology and operations by coordinating closely with internal IT, cybersecurity, and business stakeholders to maintain system integrity, connectivity, and compliance.
</li><li>Advances stability and continuous improvement through disciplined system administration, data‑driven insights, documentation, and structured change management practices.
</li></ul><p><b>What you offer </b>:
</p><ul><li>Bachelors degree or equivalent professional experience.
</li><li>Minimum of 5 years&rsquo; experience in technical support or technical vendor management.
</li><li>Experience with IT-based transit or parking systems.
</li><li>Demonstrates strong diagnostic and critical‑thinking abilities, effective interpersonal and written/verbal communication skills, and a solid working knowledge of basic system administration.</li></ul><p><b><i><br>
</i></b></p><p></p><p><b>WHAT WE OFFER
</b></p><p>Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.
</p><ul><li>Work/life balance
</li><li>A supportive and inclusive culture
</li><li>Opportunities for growth
</li><li>Providing safe, healthy, and secure work environment
</li><li>Supporting the people and businesses of New England
</li><li>Achieving results and having positive impact
</li><li>Being good neighbors in the communities we serve
</li><li>Protecting the environment</li></ul></div><p></p>

IT Manager, Ground Transportation Systems

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