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senior manager of site reliability engineering

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.<br>
</p><div><div>As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team&rsquo;s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
</div></div><div><p><b>Job responsibilities</b></p>
<ul><li>Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability</li>
<li>Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
</li><li>Drives the adoption of site reliability practices throughout the organization</li>
<li>Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics</li>
<li>Drives a culture of continual improvement and solicits real-time feedback to improve the customer&rsquo;s experience</li>
<li>Ensures your team collaborates with other teams within your group&rsquo;s specialization and avoids duplication of work where possible</li>
<li>Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes</li>
<li>Provides personalized coaching for entry to mid-level team members
</li><li>Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
</li></ul></div><div><p><b>Required qualifications, capabilities, and skills</b></p>
<ul><li>Formal training or certification on software engineering concepts and 5+ years applied experience</li>
<li>Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls</li>
<li>Experience leading technologists to manage and solve complex technological issues at a firmwide level</li>
<li>Ability to influence the team&rsquo;s culture by championing innovation and change for success</li>
<li>Experience hiring, developing, and recognizing talent</li>
<li>Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)</li>
<li>Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)</li>
<li>Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)</li>
<li>Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)</li>
<li>Experience with troubleshooting common networking technologies and issues</li>
</ul></div><div><p><b>Preferred qualifications, capabilities, and skills</b></p>
<ul><li><p><b>Ability to code and demonstrate data fluency</b></p></li>
</ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Senior Manager of Site Reliability Engineering

<div><b>JOB DESCRIPTION</b><p><br>
As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team&rsquo;s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.</p><p><b>
J</b><b>ob responsibilities</b></p><ul><li>Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability
</li><li>Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes
</li><li>Set and track reliability and stability metrics, and use data to drive measurable improvements
</li><li>Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes
</li><li>Coordinate with other teams to share solutions and prevent duplicated work
</li><li>Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning
</li><li>Coach and develop entry- to mid-level engineers through hands-on guidance and feedback
</li></ul><p></p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>Formal training or certification on software engineering concepts and 5+ years applied experience
</li><li>Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls)
</li><li>Experience leading technologists to resolve complex, firmwide technology issues
</li><li>Ability to influence team culture by championing innovation and change
</li><li>Experience hiring, developing, and recognizing talent
</li><li>Proficiency in at least one programming language, with preference for JavaScript, Go, or Python
</li><li>Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)
</li><li>Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
</li><li>Troubleshooting experience with common networking technologies and issues
</li><li>Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using OpenTelemetry (metrics/logs/traces)
</li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>Strong hands-on ability to code and troubleshoot, with solid data fluency</li></ul><p>
</p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Site Reliability Engineer III

<div><b>JOB DESCRIPTION</b><p><br>
</p><p>Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
</p><p>As a Principal Architect at JPMorganChase within the<b> Corporate Technology</b> team, you are an integral part of a team that works to develop and assist the development of high-quality architecture strategy and solutions for various software applications and platform products. You drive significant business impact and help shape the target state architecture through your capabilities across multiple architecture domains.<br>
<br>
</p><p>You will serve as a strategic technology leader, defining and governing end-to-end solution architectures for critical platforms and transformation programs. You will partner closely with CTOs, Chief Architects, and senior engineering leaders to deliver business and technology strategy. Your role blends deep architectural expertise with executive presence, enabling you to influence both business and technology senior stakeholders and provide hands-on guidance to engineering teams as needed. You will help accelerate delivery, embed security and resiliency, and foster a high-performing architecture community.
</p><p><b>Job responsibilities</b></p><ul><li>
Translates business strategy into pragmatic solution roadmaps and reference architectures</li><li>
Drives architecture decisions balancing resilience, scalability, latency, cost, risk, and time-to-market</li><li>
Sets and enforces design principles, patterns, and guardrails across portfolios</li><li>
Chairs or contributes to Architecture Review Boards, ensuring compliance with enterprise standards and regulatory obligations</li><li>
Builds trusted advisor relationships with CTOs, Chief Architects, and senior leaders to co-create technology strategy and execution plans</li><li>
Facilitates outcome-focused dialogue between business, product, and technology leaders to align trade-offs and secure buy-in</li><li>
Guides programs from concept to production, shaping epics and non-functional requirements, and ensuring traceability to business outcomes</li><li>
Provides hands-on oversight and coaching to domain architects and engineering leads, intervening in complex design issues as needed</li><li>
Owns target and transitional architectures for complex, multi-region systems across customer, risk, finance, data, and payments domains</li><li>
Mentor and develop high-performing architects, fostering a community of practice and promoting reusability through reference implementations</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li><p>
Formal training or certification on software engineering concepts and 10+ years applied experience</p><p>
</p></li><li><p>Proven track record leading architecture for large, distributed, mission-critical systems with 24x7 operations and high resiliency targets</p><p>
</p></li><li>Deep expertise in architecture patterns: microservices, event-driven and streaming architectures, API-led connectivity, data mesh/lakehouse, CQRS, and domain-driven design</li><li>
Experience with hyperscale cloud platforms (AWS/Azure/GCP), container orchestration (Kubernetes), service mesh, CI/CD, IaC, observability, and platform engineering</li><li>
Strong knowledge of real-time streaming (Kafka/Pulsar), batch analytics, MLOps, model governance, and responsible AI patterns</li><li>
Security and resiliency expertise: zero trust, secrets management, identity, encryption, chaos engineering, disaster recovery, and site reliability practices</li><li>
Integration and legacy modernization: messaging, APIs, eventing, SOA-to-microservices transitions, mainframe integration, and strangler-fig approaches</li><li>
Executive presence with ability to simplify complexity and influence outcomes across senior stakeholders in both the business and technology</li><li>
Strong vendor management and build/buy/partner decisioning; experience shaping multi-year investment portfolios</li><li><p>
Bachelor&rsquo;s/Master&rsquo;s in Computer Science, Engineering, or related field (or equivalent experience)</p><p>
</p></li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Relevant certifications (e.g., AWS/Azure/GCP Architect, TOGAF, CISSP, SAFe)</li><li>
Experience in global financial services and regulated environments</li><li>
Hands-on pragmatism; able to review designs and code-level artifacts while maintaining a strategic lens</li><li>
Experience with platform engineering, green software, and confidential computing</li><li>
Strong communication and relationship-building skills across C-suite and engineering teams</li><li>
Experience mentoring and developing architecture talent</li><li><p>
Familiarity with compliance regimes (e.g., EBA, PRA, OCC, MAS) and architecture support for regulatory requirements</p><p>
</p></li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Principal Architect, Executive Director: Solution Architecture

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</li><li>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</li><li>
Dive deep to understand customer needs and specifically challenges related to site reliability and build a product roadmap that optimizes their experiences.</li><li>
Manage multiple, sometimes competing priorities.</li><li>
Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.</li><li>
Establish mechanisms across IT and Partners to improve the customer experience.</li><li>
Distill complex and ambiguous technical problems to their core elements.</li><li>
Develop recommendations based upon data.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li><li>
Experience managing and driving programs across cross functional teams</li><li>
Experience operating autonomously across multiple teams, demonstrate critical thinking and thought leadership</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience running a Site reliability program for a large organization</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Lead Technical Program Manager - Site Reliability Engineering

<div><b>JOB DESCRIPTION</b><p><br>
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
</p><p>As a Lead Software Engineer at JPMorganChase within the Corporate - Risk Technology, you are an integral part of an agile Data Platform and Strategy Team driving the design, development, and delivery of advanced data engineering solutions and market-leading technology products. With a strong SRE mindset, you will champion reliability, scalability, and operational excellence across multiple technical domains, ensuring our systems are robust, secure, and resilient. You will lead critical technology initiatives, proactively address system reliability challenges, and foster a culture of continuous improvement and automation, supporting the firm&rsquo;s business objectives through innovative engineering leadership
</p><p><b>Job responsibilities</b>
</p><ul><li>Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
</li><li>Develops secure high-quality production code for data-intensive applications, and reviews and debugs code written by others
</li><li>Drives the implementation of SRE best practices, including automated monitoring, alerting, and self-healing mechanisms to ensure high availability and reliability of data platforms
</li><li>Leads root cause analysis and post-incident reviews, collaborating with other engineering team members to develop long-term solutions that prevent recurrence and improve system resiliency
</li><li>Mentors and guides other engineering team members in adopting SRE principles, fostering a culture of reliability, automation, and continuous improvement
</li><li>Collaborate with product, engineering, and operations teams to define and measure service level objectives (SLOs), service level indicators (SLIs), and error budgets
</li><li>Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
</li><li>Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
</li><li>Adds to team culture of diversity, opportunity, inclusion, and respect</li></ul><p><br>
</p><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li><p>Formal training or certification on software engineering concepts and 5+ years applied experience</p></li><li>
Proficiency in Engineering &amp; Architecture, AI/ML with hands-on experience in designing, implementing, testing, and ensuring the operational stability of large-scale enterprise data platforms and solutions
</li><li>Demonstrated expertise in applying SRE principles to drive reliability engineering, automation, and operational excellence within complex technical environment
</li><li>Deep understanding of distributed systems, cloud-native architectures, and large-scale data processing, with hands-on expertise in Java, Python, and big data technologies (e.g., Spark/PySpark, Databricks, Snowflake)
</li><li>Hands-on practical experience delivering system design, application development, testing, and operational stability
</li><li>Experience in developing, debugging, and maintaining code (preferably in a large corporate environment) with one or more modern programming languages and database querying languages with good overlap of application &amp; DB.
</li><li>Strong background in observability tools (e.g., Dynatrace, Splunk, Grafana), incident management, and performance optimization
</li><li>Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
</li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b>
</p><ul><li>Proficiency in automation, continuous delivery methods and all aspects of the Software Development Life Cycle
</li><li>Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g. data engineering, cloud, artificial intelligence, machine learning, mobile, etc.)
</li><li>Experience with modern data technologies such as Databricks or Snowflake. Experience in large scale data processing, using micro services, API design, Kafka, Redis, MemCached, Observability (Dynatrace , Splunk, Grafana or similar), Orchestration (Airflow, Temporal)
</li><li>Knowledge of the financial services industry and their IT systems
</li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Lead Software Engineer| Risk Data Platform & Strategy

<div><b>JOB DESCRIPTION</b><p><br>
Play a key role in ensuring system reliability at one of the world&rsquo;s most iconic and largest financial institutions.</p><p>
As a Site Reliability Engineer II at JPMorgan Chase within the Corporate and Investment Bank, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you&rsquo;ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase&rsquo;s business and relevant technologies.</p><p><b>
Job responsibilities</b></p><ul><li>
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself</li><li>
Develops, Tests, and debugs automated software deliverables for Applications, Systems, and or Infrastructures</li><li>
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering</li><li>
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root</li><li>
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code</li><li>
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis</li><li>
Self-manages the effort split between operational work and engineering work</li><li>
Be part of the rotational support coverage as needed and Collaborates effectively with other team members.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification in software engineering concepts with 2+ years of applied experience.</li><li>
Ability to code in at least one programming language (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing , and software delivery.</li><li>
Proficient knowledge of one or more infrastructure components. (E.g. networking, cloud services , orchestration tools, containerized systems ,compute,Control M and storage systems)</li><li>
Familiar with site reliability concepts, principles, and practices</li><li>
Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others</li><li>
Familiarity with containers or a common Server OS such as Linux and Windows</li><li>
Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)</li><li>
Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform</li><li>
Emerging knowledge of common networking technologies</li><li>
Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers</li><li>
Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
General knowledge of financial services industry</li><li>
LoanIQ knowledge would be added advantage</li><li>
Experience with Agile and full software development life cycle discipline</li><li>
Eagerness to participate in learning opportunities to enhance one&rsquo;s effectiveness in executing day-to-day project activities</li><li>
Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems</li><li>
Capable of working effectively within an Agile team</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Site Reliability Engineer II

<div><b>JOB DESCRIPTION</b><br>
<div>
</div><div>Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div>
</div><div>As a Senior Product Delivery Associate in Technology Investment Governance, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li><li>
Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables</li><li>
Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau, Alteryx)</li><li>
Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements</li><li>
Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed</li><li>
Tests new features to ensure product quality, with a focus on data integrity and reliability</li><li>
Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills</li><li>
Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis</li><li>
Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>Strong analytical, communication, and problem solving skills</li><li>
Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery</li><li>
Proficiency in data visualization and analysis tools such as Tableau and Alteryx, and experience writing Jira epics and user stories for agile product development</li><li>
Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery</li><li>
Experience working in highly matrixed, complex organizations</li><li>
Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management</li><li>
Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Understanding of data models and their application in product management</li><li>
Finance &amp; Business Management, budget planning knowledge</li><li>
Bachelor&rsquo;s or master&rsquo;s degree in computer science, engineering, business administration, or a related field<br>
</li></ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Technology Investment Governance, Senior Product Delivery Associate

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