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senior manager operations excellence

METRO Pakistan (Pvt) Limited

<div>
 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 This role will be responsible for developing, implementing, and managing the operations sCore Strategy to drive MFC with its fundamental blue print, its play book, MFCs Productivity, Efficiency &amp; SCO Sales achievement
 </li>
 <li>
 Develop and execute the Operational Excellence roadmap, aligning long-term efficiency and performance goals.
 </li>
 <li>
 Define and manage country-level KPIs, OPEX budgets, and performance expectations.
 </li>
 <li>
 Oversee audits, process reviews, and identify operational inefficiencies.
 </li>
 <li>
 Apply lean methodologies (e.g. Kaizen, value stream mapping) to reduce waste and optimize operations. Bring non profitable stores to profitable stores by applying different lean methods in different cost heads.
 </li>
 <li>
 Lead integration of digital tools, dashboards, and automation to streamline decision making.
 </li>
 <li>
 Collaborate with MFCs to deploy performance plans, monitor outcomes, and enforce corrective actions.
 </li>
 <li>
 Maintain alignment and accountability across stores and support functions.
 </li>
 <li>
 Enforce SOPs, quality control, compliance, and operational best practices.
 </li>
 <li>
 Drive cross-functional initiatives across operations, merchandising, supply chain, Commercial and customer service.
 </li>
 <li>
 Lead cost optimization initiatives (personnel, maintenance, energy, third party labor) with measurable savings.
 </li>
 <li>
 Ensure efficient use of staff, equipment, assets, and space.
 </li>
 <li>
 Understand the concept of MFCs fundamental blue print and about its play book and same will cascaded to MFC Managers and their team to work on given guidelines.
 </li>
 <li>
 Review customer feedback, VoC, and lead improvement initiatives.
 </li>
 <li>
 Guarantee product availability and quality across all categories, especially high-impact SKUs.
 </li>
 <li>
 Partner with marketing / commercial teams when operational factors intersect with promotions.
 </li>
 <li>
 Foster ownership, accountability, and a culture of continuous improvement among teams.
 </li>
 <li>
 Coach &amp; mentor MFCs / operational leads in performance management and operational execution.
 </li>
 <li>
 Lead change management during reorganizations.
 </li>
 <li>
 Ensure compliance with company policies, local laws, and safety standards.
 </li>
 <li>
 Understand and execute the strategy of active selling in all stores which will support SCO sales target acheivement
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 University degree (Bachelors or Masters), preferably Business Management with a specialisation in Sales / Supply Chain and / or finance or related subjects.
 
 
 
 Experience
 
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 5 years&rsquo; core experience in Operations preferably
 
 
 </li>
 </ul>
 
 Competencies:
 
 
 
 <ul>
 <li>
 Proximity to Business &amp; People
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Entrepreneurship
 </li>
 <li>
 Result Orientation
 </li>
 <li>
 Building Trust
 </li>
 <li>
 Growth Mindset
 </li>
 <li>
 Problem Analysis
 </li>
 </ul>
</div>

Senior Manager Operations Excellence

Metro Pakistan

<div>Company Description 
METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad. 
METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. 
Job Description 
<ul><li>
This role will be responsible for developing, implementing, and managing the operations sCore Strategy to drive MFC with its fundamental blue print, its play book, MFCs Productivity, Efficiency &amp; SCO Sales achievement</li><li>
Develop and execute the Operational Excellence roadmap, aligning long-term efficiency and performance goals.</li><li>
Define and manage country-level KPIs, OPEX budgets, and performance expectations.</li><li>
Oversee audits, process reviews, and identify operational inefficiencies.</li><li>
Apply lean methodologies (e.g. Kaizen, value stream mapping) to reduce waste and optimize operations. Bring non profitable stores to profitable stores by applying different lean methods in different cost heads.</li><li>
Lead integration of digital tools, dashboards, and automation to streamline decision making.</li><li>
Collaborate with MFCs to deploy performance plans, monitor outcomes, and enforce corrective actions.</li><li>
Maintain alignment and accountability across stores and support functions.</li><li>
Enforce SOPs, quality control, compliance, and operational best practices.</li><li>
Drive cross-functional initiatives across operations, merchandising, supply chain, Commercial and customer service.</li><li>
Lead cost optimization initiatives (personnel, maintenance, energy, third party labor) with measurable savings.</li><li>
Ensure efficient use of staff, equipment, assets, and space.</li><li>
Understand the concept of MFCs fundamental blue print and about its play book and same will cascaded to MFC Managers and their team to work on given guidelines.</li><li>
Review customer feedback, VoC, and lead improvement initiatives.</li><li>
Guarantee product availability and quality across all categories, especially high-impact SKUs.</li><li>
Partner with marketing / commercial teams when operational factors intersect with promotions.</li><li>
Foster ownership, accountability, and a culture of continuous improvement among teams.</li><li>
Coach &amp; mentor MFCs / operational leads in performance management and operational execution.</li><li>
Lead change management during reorganizations.</li><li>
Ensure compliance with company policies, local laws, and safety standards.</li><li>
Understand and execute the strategy of active selling in all stores which will support SCO sales target acheivement</li></ul> 

Qualifications 
University degree (Bachelors or Masters), preferably Business Management with a specialisation in Sales / Supply Chain and / or finance or related subjects. 
Additional Information 
Experience<ul><li>
5 years&rsquo; core experience in Operations preferably</li></ul>
Competencies:<ul><li>
Proximity to Business &amp; People</li><li>
Stakeholder Management</li><li>
Entrepreneurship</li><li>
Result Orientation</li><li>
Building Trust</li><li>
Growth Mindset</li><li>
Problem Analysis</li></ul></div>

Talents Hub

<div>
 
 Talents Hub is hiring a Senior Restaurant Manager
 
 
 
 
 
 Our client is seeking an experienced and results-driven senior-level restaurant management professional to oversee high-volume, upscale, and fine-dining operations.
 
 
 
 
 
 Location: Kenya
 
 
 Salary: USD 1,000 - 1,200
 
 
 Benefits: Housing, health insurance, visa
 
 
 
 
 
 Role overview:
 
 <ul>
 <li>
 Oversee daily operations of high-volume, upscale or fine-dining restaurant environments
 </li>
 <li>
 Lead, recruit, train, and manage large, diverse teams
 </li>
 <li>
 Drive financial performance including budgeting, cost control, P&amp;L management, and forecasting&nbsp;
 </li>
 <li>
 Optimize revenue and implement cost-efficiency strategies
 </li>
 <li>
 Manage food and beverage operations, including menu engineering and inventory control
 </li>
 <li>
 Negotiate with suppliers and vendors to ensure quality and cost-effectiveness
 </li>
 <li>
 Ensure exceptional customer experience and resolve complex guest issues&nbsp;
 </li>
 <li>
 Maintain compliance with health, safety, and hygiene regulations
 </li>
 <li>
 Develop and execute strategic plans to improve operations and brand consistency
 </li>
 <li>
 Collaborate with stakeholders including owners, executives, chefs, and partners
 </li>
 <li>
 Lead effectively in fast-paced environments while maintaining high service standards
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Proven senior-level experience in restaurant management
 </li>
 <li>
 Strong leadership and people-management skills
 </li>
 <li>
 Expertise in financial management and revenue optimization
 </li>
 <li>
 In-depth knowledge of food and beverage operations
 </li>
 <li>
 Exceptional customer service and problem-solving skills
 </li>
 <li>
 Strong understanding of compliance and regulatory standards
 </li>
 <li>
 Strategic thinking and operational excellence mindset
 </li>
 <li>
 Excellent communication and stakeholder management abilities
 </li>
 <li>
 Ability to perform under pressure in fast-paced environments
 </li>
 </ul>
</div>

Senior Restaurant General Manager

Web Applications & Data Integration Company

ob Title: Operations ManagerReports To: CEO Location: College Road, Township, Lahore Shift: Night Shift &ndash; 9:00 PM to 6:00 AM (PKT) Employment Type: Full-timeRole OverviewWe are looking for a highly organized and commercially driven Operations Manager to lead and streamline our day-to-day administrative and operational functions. This role is critical in ensuring efficiency, cost control, accountability, and seamless execution across teams.The ideal candidate is proactive, detail-oriented, and confident in managing people, vendors, and processes, while working closely with leadership to support the company&rsquo;s growth and operational excellence.Key ResponsibilitiesOperations &amp; Administration<ul><li>Oversee daily administrative operations and office management</li><li>Ensure smooth coordination across departments and support teams</li><li>Establish operational controls, approval workflows, and accountability mechanisms</li><li>Identify inefficiencies and implement process improvements</li></ul>Staff Oversight &amp; Accountability<ul><li>Supervise administrative and support staff</li><li>Define roles, responsibilities, and performance expectations</li><li>Monitor attendance, responsiveness, and task completion</li><li>Escalate performance issues with data-driven insights</li></ul>Vendor &amp; Procurement Management<ul><li>Source, evaluate, and negotiate with vendors and service providers</li><li>Benchmark pricing to ensure competitive and cost-effective solutions</li><li>Maintain approved vendor lists and contract documentation</li><li>Control procurement costs and prevent unauthorized spending</li></ul>Process, SOPs &amp; Compliance<ul><li>Develop, document, and enforce SOPs across operations and administration</li><li>Ensure compliance with internal policies and approval workflows</li><li>Maintain documentation for audits and operational transparency</li></ul>Reporting &amp; Leadership Support<ul><li>Prepare weekly and monthly operational reports</li><li>Track KPIs related to cost, efficiency, and team performance</li><li>Provide actionable insights and recommendations to leadership</li></ul>Required Qualifications<ul><li>5+ years of experience in operations, administration, or business management</li><li>Strong experience in vendor negotiation and cost control</li><li>Proven ability to manage teams and enforce accountability</li><li>Excellent organizational, communication, and problem-solving skills</li><li>Comfortable working closely with senior leadership</li><li>Proficiency in Excel or Google Sheets and documentation tools</li></ul>Preferred Qualifications<ul><li>Experience in fast-growing or service-based organizations</li><li>Background in procurement, finance operations, or process optimization</li><li>Experience developing SOPs and operational frameworks from scratch</li></ul>What We Offer<ul><li>Direct collaboration with senior leadership</li><li>A high-impact role with ownership and visibility</li><li>Competitive compensation based on experience</li><li>Strong growth opportunities as the company scales</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This position is for night shift, 9pm to 6am pkt. Are you willing to proceed?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Operations Manager: 3 years (Preferred)</li></ul>Work Location: In person

Operations Manager

Digital Bee Media

Location: The Novo Headquarters, Al-Kabir Downtown, Opposite Lake City, Main Raiwind Road, Lahore Gender: FemaleAbout The Novo Tower &ndash; Isaac DevelopersThe Novo Tower is a flagship high-rise development by Isaac Developers, focused on delivering excellence in real estate, branding, and business operations. We operate in a fast-paced, growth-driven environment and aim to maintain the highest standards of professionalism, organization, and leadership.Position OverviewWe are seeking a highly skilled and professional Personal Assistant &amp; Operations Manager to work closely with senior leadership. This role requires a candidate who can manage executive-level coordination while also overseeing daily office operations.The ideal candidate must be organized, proactive, confident, and capable of handling multiple responsibilities with professionalism and discretion.Key ResponsibilitiesExecutive &amp; Personal Assistance<ul><li>Manage schedules, meetings, and appointments for senior management</li><li>Handle calls, emails, and official communication on behalf of leadership</li><li>Prepare reports, presentations, and meeting briefs</li><li>Maintain confidentiality in all sensitive matters</li><li>Coordinate travel plans, meetings, and external engagements</li></ul>Operations Management<ul><li>Oversee daily office operations and ensure smooth workflow</li><li>Coordinate between departments (marketing, sales, admin, etc.)</li><li>Monitor team performance and ensure task completion</li><li>Implement systems to improve efficiency and productivity</li><li>Manage internal processes and operational planning</li></ul>Coordination &amp; Communication<ul><li>Act as a central point of contact between management and staff</li><li>Ensure clear communication across teams</li><li>Assist in organizing meetings, events, and internal activities</li><li>Handle client or visitor coordination professionally</li></ul>Required Skills &amp; Competencies<ul><li>Strong organizational and time management skills</li><li>Excellent communication (verbal and written)</li><li>Ability to multitask and handle pressure</li><li>Professional attitude with high level of confidentiality</li><li>Leadership and problem-solving skills</li><li>Strong command of MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of business operations and management</li></ul>Candidate Profile<ul><li>Experience: 2&ndash;5 years in a similar role (PA / Operations / Admin Management)</li><li>Education: Bachelor&rsquo;s degree (Business, Media, Management, or relevant field preferred)</li><li>Well-presented, confident, and professional personality</li><li>Strong decision-making and coordination ability</li></ul>Performance Expectations<ul><li>Efficient management of executive schedules and priorities</li><li>Smooth and organized office operations</li><li>Strong coordination between departments</li><li>Professional handling of communication and confidential matters</li><li>Ability to solve problems and manage tasks independently</li></ul>What We Offer<ul><li>Key role working directly with leadership</li><li>Professional growth in operations and management</li><li>Exposure to high-level decision-making and business strategy</li><li>Structured and performance-driven work environment</li></ul>Application ProcessInterested candidates are requested to submit their CV.Subject Line: Personal Assistant &amp; Operations Manager &ndash; The Novo TowerWork Location: In person

Personal Assistant & Operations Manager (Female) for CEO

Premier NX

<div></div><div><div><div><div><div><div>The Senior Manager IT &amp; Information Security will be responsible for leading enterprise IT operations and the organization&rsquo;s information security program. This role ensures the confidentiality, integrity, and availability of systems and data while supporting business growth, regulatory compliance, and operational excellence across global delivery centres.

The role requires a strong balance of IT operations leadership, cybersecurity governance, risk management, and compliance within a fast paced BPO/enterprise services environment.
</div><div><h2 class="jobSectionHeader">
Key Responsibilities</h2></div><div><h3 class="jobSectionHeader">
IT Operations &amp; Infrastructure Leadership</h3>
<ul><li>Lead day-to-day IT operations, including networks, servers, endpoints, cloud services, and enterprise applications.</li>
<li>Ensure high availability, performance, and scalability of IT systems across all locations.</li>
<li>Own IT service delivery, incident management, problem management, and change management processes.</li>
<li>Collaborate with internal teams and vendors to deliver reliable IT services aligned with business SLAs.</li>
</ul><h3 class="jobSectionHeader">Information Security &amp; Risk Management</h3>
<ul><li>Own and continuously improve the organization&rsquo;s Information Security Management Program.</li>
<li>Lead security operations, including monitoring, incident response, investigations, and remediation.</li>
<li>Oversee SOC operations, SIEM, endpoint detection, firewall security, and vulnerability management.</li>
<li>Conduct risk assessments, threat modelling, and security reviews for new systems and vendors.</li>
</ul><h3 class="jobSectionHeader">Compliance, Audit &amp; Governance</h3>
<ul><li>Ensure compliance with SOC 2, ISO 27001, client security requirements, and internal policies.</li>
<li>Lead internal and external audits, including evidence collection and remediation tracking.</li>
<li>Maintain and enforce IT and Information Security policies, standards, and procedures.</li>
<li>Support client security questionnaires, due diligence, and regulatory inquiries.</li>
</ul><h3 class="jobSectionHeader">Microsoft 365 &amp; Identity Security</h3>
<ul><li>Oversee Microsoft 365 security, identity and access management, conditional access, DLP, and endpoint protection.</li>
<li>Ensure secure configuration and governance of email, collaboration tools, and cloud workloads.</li>
<li>Partner with IT leadership on Copilot, automation, and digital transformation initiatives.</li>
</ul><h3 class="jobSectionHeader">Leadership &amp; Stakeholder Management</h3>
<ul><li>Lead, mentor, and develop IT and security team members.</li>
<li>Partner closely with IT leadership, HR, Legal, Compliance, and business stakeholders.</li>
<li>Communicate risks, incidents, and security posture clearly to executive leadership.</li>
<li>Drive a strong security first culture through awareness and training initiatives.</li>
</ul></div><div><h2 class="jobSectionHeader">Required Qualifications</h2></div><div><h3 class="jobSectionHeader">
Education &amp; Experience</h3>
<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, Cybersecurity, or related field.</li>
<li>8&ndash;12+ years of progressive experience in IT and Information Security roles.</li>
<li>3&ndash;5+ years in a leadership or management capacity.</li>
</ul><h3 class="jobSectionHeader">Technical &amp; Professional Skills</h3>
<ul><li>Strong experience in:
<ul><li>IT infrastructure, networking, and enterprise systems</li>
<li>Cybersecurity operations and incident response</li>
<li>SOC 2 / ISO 27001 compliance and audits</li>
<li>SIEM, EDR, firewalls, vulnerability management</li>
<li>Microsoft 365 security and identity management</li>
<li>Azure and AWS cloud management.</li>
</ul></li><li>Solid understanding of BPO or regulated enterprise environments.</li>
<li>Experience managing third-party vendors and security partners.</li>
</ul><h3 class="jobSectionHeader">Certifications (Preferred)</h3>
<ul><li>PMP, Security-related certification, or equivalent</li>
<li>Microsoft Security or Azure certifications</li>
<li>Cloud and network-related certification is a plus</li>
</ul><h3 class="jobSectionHeader">Soft Skills &amp; Attributes</h3>
<ul><li>Strong leadership and decision-making ability</li>
<li>Excellent communication and executive-level reporting skills</li>
<li>High sense of ownership, accountability, and integrity</li>
<li>Ability to operate calmly under pressure during incidents</li>
<li>Strategic mindset with hands-on execution capability</li>
</ul></div><div><h2 class="jobSectionHeader">What We Offer</h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div>Shift: EST (Night) 
Work Module: Onsite / Hybrid as per business need 
Location: NASTP, Cantt, Lahore.</div></div></div></div></div></div><div></div>

Senior Manager IT & Information Security

Ahmad Enterprises

Train Manager (also known in some systems as a Guard or Senior Train Supervisor) is a higher-level railway staff member responsible for the overall operation and safety of a trainResponsibility<ul><li>Supervises the entire train journey from departure to arrival</li><li>Coordinates with the driver (locomotive pilot) and station staff</li><li>Ensures passenger safety and comfort</li><li>Handles emergencies (delays, technical issues, passenger problems)</li><li>Checks that all procedures are followed (signals, timings, documentation)</li><li>Oversees onboard staff like ticket checkers</li></ul>Eligibility &amp; Requirements<ul><li>Minimum Bachelor&rsquo;s degree</li><li>Key skills:</li><li>Leadership &amp; decision-making</li><li>Communication skills</li><li>Problem-solving under pressure</li><li>Knowledge of railway rules &amp; safetyCareer Path</li></ul>Typical progression:<ul><li>Ticket Checker / TTE</li><li>Senior TTE</li><li>Train Manager / Guard</li></ul>Work Environment<ul><li>Works onboard trains during journeys</li><li>Long and irregular hours (including nights)</li><li>High responsibility for safety and operations</li><li>15 dys work 15 days rest</li></ul>Salary75 k To 90 KContct on Whatsapp 03414388880Pay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Train Manager

Explore 1060+ Senior manager operations excellence in Lahore this April. Find roles across top companies and apply now to boost your career.

1060 senior manager operations excellence jobs In Lahore

Senior Manager Operations Excellence

Senior Manager Operations Excellence

Senior Restaurant General Manager

Operations Manager

Personal Assistant & Operations Manager (Female) for CEO

Senior Manager IT & Information Security

Train Manager