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senior manager quality assurance

JASARA PMC

<div><p>Jasara Program Management Company is helping shape the future of social infrastructure in Saudi Arabia through a solutions-based, performance-driven approach. As a joint venture between Public Investment Fund, Jacobs, and Saudi Aramco, the company brings together deep expertise to deliver complex programs that support Vision 2030 and raise the standard for project delivery across the construction sector.</p><p>
In this role, you will provide senior leadership for quality across major infrastructure and social development programs, helping ensure that quality is embedded as a core driver of delivery excellence. You will work closely with program and project stakeholders to strengthen governance, improve consistency, and support high standards across complex, multi-stakeholder environments.</p>
Responsibilities<ul><li>
Lead quality assurance strategy across large-scale infrastructure and social development programs.</li><li>
Oversee compliance with quality standards, policies, and regulatory requirements.</li><li>
Drive continuous improvement initiatives to enhance project delivery and operational excellence.</li><li>
Collaborate with stakeholders to embed quality practices throughout program execution.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree in engineering or a related field.</li><li>
10+ years of quality management experience in large-scale infrastructure programs.</li><li>
Proven leadership experience managing cross-functional quality and project teams.</li><li>
Experience driving continuous improvement initiatives within complex program environments.</li><li>
Ability to work effectively with project directors, client representatives, regulators, contractors, and senior leadership.</li><li>
An advanced degree in engineering or a related field is a plus.</li><li>
Experience with ISO 9001, internal or external audit programs, CAPA, Lean, or Six Sigma is a plus.</li></ul></div>

Senior Manager - Quality

<div><p>Jasara PMC is a program management company established as a joint venture between Aramco, Jacobs, and the Public Investment Fund. With the ambition to be the premier Program Management Company in Saudi Arabia and the MENA region, Jasara plays a key role in supporting complex construction programs with a strong focus on quality, delivery, and operational excellence.</p><p>
In this role, you will provide senior health and safety leadership across active construction environments, helping to strengthen assurance practices and promote a consistent culture of safe delivery. This is an opportunity to work closely with project and site leadership, influence standards across multiple stakeholders, and contribute to the safe execution of major projects.</p>
Responsibilities<ul><li>
Lead daily health and safety assurance activities across active project sites.</li><li>
Coordinate with project teams to implement risk controls and safe work practices.</li><li>
Conduct site inspections and audits to verify compliance with H&amp;S standards.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
15+ years of health and safety management experience on large-scale construction projects.</li><li>
Experience leading health and safety work across major infrastructure, buildings, or multi-site construction programs.</li><li>
Strong knowledge of health and safety assurance, including health and safety audits and inspections.</li><li>
Knowledge of Saudi construction safety requirements, ISO 45001, and major contractor HSE standards.</li><li>
Experience preparing reports and communicating safety findings to senior stakeholders, including project directors, client representatives, and site leadership.</li><li>
Experience with incident investigations is a plus.</li><li>
A relevant health and safety certification such as NEBOSH, IOSH, or an equivalent credential is a plus.</li></ul></div>

Senior H&S Manager (Day) (Assurance Resource)

Alyasra Foods

<div>
 <p>
  <strong>
   <u>
    JOB PURPOSE:
   </u>
  </strong>
 </p>
 <p>
  The Supply Chain Manager is responsible for overseeing and optimizing all aspects of the supply chain operations in KSA, including logistics, warehousing, distribution, purchasing, quality assurance, inventory control, supply chain coordination, demand and supply planning, and customs clearance. This role ensures efficient, cost-effective, and timely delivery of products while maintaining high-quality standards and compliance with all relevant regulations, including customs procedures. Additionally, the Supply Chain Manager will align and coordinate closely with the regional team in Kuwait, including the Warehouse Director, Market Planning Head, and Group Logistics Freight Director, to ensure streamlined operations across borders, including effective demand forecasting, supply alignment, and smooth customs processes.
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <p>
  <strong>
   <u>
    Supply Chain Strategy &amp; Planning
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement supply chain strategies and processes aligned with overall business objectives to enhance operational efficiency.
  </li>
  <li>
   Establish performance metrics and key performance indicators (KPIs) to monitor and improve supply chain effectiveness.
  </li>
  <li>
   Collaborate with the regional team in Kuwait to ensure alignment of supply chain strategies and policies.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Logistics Management
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Oversee logistics operations including inbound and outbound freight, ensuring cost-efficient and timely deliveries.
  </li>
  <li>
   Work closely with the Group Logistics Freight Director to optimize transportation routes, negotiate contracts with carriers, and enhance logistics capabilities.
  </li>
  <li>
   Ensure compliance with all regulatory and safety standards for logistics operations.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Warehouse &amp; Distribution Management
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Manage warehouse operations, ensuring optimal space utilization, inventory accuracy, and adherence to safety standards.
  </li>
  <li>
   Align with the Warehouse Director in Kuwait to ensure consistent standards of warehouse management across the region.
  </li>
  <li>
   Oversee distribution processes to ensure timely and efficient delivery of products to customers across KSA.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Purchasing &amp; Procurement
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Develop procurement strategies to ensure the timely and cost-effective acquisition of goods and materials.
  </li>
  <li>
   Manage supplier relationships to ensure quality, consistency, and value in the procurement process.
  </li>
  <li>
   Negotiate contracts and establish strong partnerships with key suppliers to secure favorable terms.
  </li>
  <li>
   Maintain clear visibility for the whole procurement cycle while providing real time data to prevent order duplication or missed orders.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Quality Assurance (QA)
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Ensure adherence to quality standards throughout the supply chain process, including sourcing, warehousing, and distribution.
  </li>
  <li>
   Develop and implement quality control procedures to maintain product integrity and safety.
  </li>
  <li>
   Collaborate with QA teams to conduct regular audits and assessments of suppliers and internal processes.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Inventory Control &amp; Management
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Monitor and manage inventory levels to ensure optimal stock availability while minimizing excess and obsolete inventory.
  </li>
  <li>
   Implement inventory management systems and tools to enhance accuracy and efficiency.
  </li>
  <li>
   Coordinate with the Market Planning Head in Kuwait to ensure accurate demand forecasting and inventory planning.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Supply Chain Coordination
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Supervise and mentor Supply Chain Coordinators, ensuring effective communication and execution of tasks.
  </li>
  <li>
   Foster collaboration among logistics, warehousing, procurement, QA, and inventory control teams.
  </li>
  <li>
   Promote cross-functional coordination with regional counterparts to achieve unified supply chain goals.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Financial Performance &amp; Cost Optimization
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Develop and manage the supply chain budget, ensuring alignment with business objectives.
  </li>
  <li>
   Monitor costs related to logistics, procurement, warehousing, and distribution, implementing cost-saving initiatives where possible.
  </li>
  <li>
   Provide regular financial reports and recommendations to senior management.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    People Management &amp; Leadership
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Lead, mentor, and develop a team of supply chain professionals, promoting a culture of continuous improvement.
  </li>
  <li>
   Conduct performance evaluations, provide feedback, and implement training and development plans.
  </li>
  <li>
   Ensure alignment of team objectives with overall company goals and standards.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Compliance &amp; Risk Management
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Ensure compliance with all regulatory requirements and internal policies related to supply chain operations.
  </li>
  <li>
   Identify potential risks and develop mitigation strategies to maintain business continuity.
  </li>
  <li>
   Ensure adherence to health and safety standards within all supply chain activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    EDUCTION AND EXPERIENCE:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  </li>
  <li>
   Minimum 10 years of progressive experience in supply chain management, preferably within the Food Service or FMCG sector.
  </li>
  <li>
   Proven leadership experience in managing logistics, warehousing, procurement, QA, inventory control, and supply chain coordination teams.
  </li>
  <li>
   Experience working with regional teams and coordinating multi-location supply chain operations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Supply Chain Manager

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented Project Quality Manager to join our team!</p><p></p><p><b>
What You'll Be Doing</b></p><ul><li><p>
Lead the development and implementation of the Project Quality Management Plan (PQMP).</p></li><li><p>
Establish and manage quality objectives, procedures, processes, and performance indicators across the project lifecycle.</p></li><li><p>
Provide direction and support to QA/QC teams, engineers, inspectors, consultants, and contractors to ensure project quality requirements are met.</p></li><li><p>
Ensure quality requirements are integrated into design, procurement, construction, testing, commissioning, and handover activities.</p></li><li><p>
Review and monitor contractor and consultant Quality Management Plans (QMPs), Inspection and Test Plans (ITPs), and related quality procedures.</p></li><li><p>
Conduct quality audits, assessments, and compliance reviews, and follow up on corrective and preventive actions.</p></li><li><p>
Oversee construction quality activities for airport terminals, airside infrastructure, roads, utilities, MEP, ICT, and specialist airport systems.</p></li><li><p>
Manage Non-Conformance Reports (NCRs), site observations, audit findings, and quality improvement actions, ensuring timely closure.</p></li><li><p>
Support design quality reviews, technical assurance, constructability assessments, and compliance with codes, standards, and client requirements.</p></li><li><p>
Support testing, commissioning, and operational readiness by reviewing procedures, test results, and completion documentation.</p></li><li><p>
Coordinate with client representatives, airport authorities, consultants, contractors, and suppliers on all quality-related matters.</p></li><li><p>
Prepare quality dashboards, reports, and performance updates for senior management and recommend improvements.</p></li></ul><p></p><p>
What Required Skills You'll Bring</p><ul><li><p>
Bachelor&rsquo;s degree in engineering, construction management, quality management, or a related discipline.</p></li><li><p>
Minimum 15 years of experience in quality management, QA/QC, or construction quality assurance.</p></li><li><p>
Proven experience on major airport, aviation, transportation, or large-scale infrastructure projects.</p></li><li><p>
Strong experience managing quality systems across complex, multidisciplinary projects, including EPC/PMC/Delivery Partner environments.</p></li><li><p>
Solid knowledge of quality management systems and international standards, especially ISO 9001ISO 9001.</p></li><li><p>
Experience in inspection processes, ITP development and review, NCR management, root cause analysis, audits, and testing/commissioning.</p></li><li><p>
Strong leadership, communication, analytical, and stakeholder management skills.</p></li></ul><p></p><p><b>
WHAT DESIRED SKILLS YOU'LL BRING</b></p><p></p><ul><li><p>
Certified Quality Manager (CQM), Certified Quality Auditor (CQA), CQI, or equivalent.</p></li><li><p>
Professional Engineer (PE), Chartered Engineer (CEng), or equivalent registration.</p></li><li><p>
Experience on international airport mega-projects.</p></li><li><p>
Knowledge of ICAO, FAA, IATA, and aviation infrastructure quality requirements.</p></li><li><p>
Experience with FIDIC or similar international contract frameworks.</p></li><li><p>
Experience with Design-Build, EPC, PMC, or Delivery Partner models.</p></li><li><p>
Experience implementing digital quality management systems and managing quality across multiple contractors and packages.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Project Quality Manager

Parsons Corporation

<div>
 In a world of possibilities, pursue one with endless opportunities. Imagine Next!
 <br/>
 <br/>
 At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Parsons is looking for an amazingly talented Utilities Design Director to join our team!
 <br/>
 <br/>
 You'll provide strategic leadership, technical governance, and design management oversight for all utility engineering activities associated with a major Airport, Infrastructure, and Airfield Development Project.
 <br/>
 <br/>
 The successful candidate will be responsible for leading the utilities design strategy, technical assurance, multidisciplinary coordination, and delivery management of complex utility networks supporting passenger terminals, runways, taxiways, cargo aprons, aircraft stands, airport facilities, and associated infrastructure.
 <br/>
 <br/>
 The Utilities Design Director will oversee the development and review of utility systems including potable water networks, firefighting systems, stormwater drainage, sewerage networks, irrigation systems, utility corridors, district cooling interfaces, power duct banks, communication networks, and other airport infrastructure utilities.
 <br/>
 <br/>
 The role requires exceptional leadership experience in major airport and infrastructure programs, strong technical authority, stakeholder management capabilities, and proven experience managing complex multidisciplinary design teams.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilities Design Leadership &amp; Strategic Management
  </li>
  <li>
   Provide executive leadership and strategic direction for all utilities design activities across the airport development program.
  </li>
  <li>
   Establish utilities engineering strategies, design standards, technical governance frameworks, and delivery objectives.
  </li>
  <li>
   Lead and manage multidisciplinary utilities design teams including civil, wet utilities, dry utilities, and specialist infrastructure disciplines.
  </li>
  <li>
   Ensure utilities design deliverables align with project objectives, operational requirements, sustainability targets, and client expectations.
  </li>
  <li>
   Provide technical leadership and decision-making support to Project Directors and senior management.
  </li>
  <li>
   Utilities Master Planning &amp; Design Management
  </li>
  <li>
   Lead the review and approval of utility master plans, engineering strategies, and infrastructure development plans.
  </li>
  <li>
   Oversee design development for:
  </li>
  <ul>
   <li>
    Potable water distribution networks.
   </li>
   <li>
    Firefighting water systems.
   </li>
   <li>
    Stormwater drainage networks.
   </li>
   <li>
    Sewerage collection systems.
   </li>
   <li>
    Irrigation networks.
   </li>
   <li>
    Utility tunnels and corridors.
   </li>
   <li>
    Electrical and ICT ducting infrastructure.
   </li>
   <li>
    Airport support facility utilities.
   </li>
  </ul>
  <li>
   Ensure utility systems are appropriately sized, resilient, maintainable, and integrated with airport operational requirements.
  </li>
  <li>
   Review engineering calculations, hydraulic models, technical reports, specifications, and design submissions.
  </li>
  <li>
   Airport Infrastructure Utility Integration
  </li>
  <li>
   Provide strategic oversight of utilities interfaces associated with:
  </li>
  <ul>
   <li>
    Passenger terminals and concourses.
   </li>
   <li>
    Runways and taxiways.
   </li>
   <li>
    Cargo terminals and logistics facilities.
   </li>
   <li>
    Aircraft parking aprons.
   </li>
   <li>
    Maintenance and operational buildings.
   </li>
   <li>
    Landside developments.
   </li>
  </ul>
  <li>
   Ensure utilities infrastructure supports current and future airport operational requirements.
  </li>
  <li>
   Coordinate utility planning with airfield, civil, structural, architectural, mechanical, electrical, ICT, and specialist airport systems.
  </li>
  <li>
   Ensure effective integration of underground infrastructure and utility corridors.
  </li>
  <li>
   Technical Governance &amp; Design Assurance
  </li>
  <li>
   Establish and maintain utilities design review procedures and technical assurance processes.
  </li>
  <li>
   Review and approve major engineering submissions, design reports, calculations, specifications, and technical solutions.
  </li>
  <li>
   Ensure compliance with:
  </li>
  <ul>
   <li>
    International engineering standards.
   </li>
   <li>
    Airport design requirements.
   </li>
   <li>
    Local authority regulations.
   </li>
   <li>
    Client specifications.
   </li>
   <li>
    Sustainability and resilience objectives.
   </li>
  </ul>
  <li>
   Lead technical reviews, value engineering exercises, and design optimization initiatives.
  </li>
  <li>
   Provide technical direction on complex engineering challenges and design decisions.
  </li>
  <li>
   Multidisciplinary Interface Management
  </li>
  <li>
   Lead coordination between utilities disciplines and other engineering functions.
  </li>
  <li>
   Manage complex interfaces between:
  </li>
  <ul>
   <li>
    Civil infrastructure.
   </li>
   <li>
    Airfield works.
   </li>
   <li>
    Pavements.
   </li>
   <li>
    Buildings.
   </li>
   <li>
    MEP systems.
   </li>
   <li>
    ICT systems.
   </li>
   <li>
    Security systems.
   </li>
   <li>
    Airport operational systems.
   </li>
  </ul>
  <li>
   Support BIM coordination, clash resolution, and digital engineering initiatives.
  </li>
  <li>
   Ensure timely resolution of interface issues affecting design and construction delivery.
  </li>
  <li>
   Construction &amp; Delivery Support
  </li>
  <li>
   Provide technical leadership during construction, installation, testing, commissioning, and handover phases.
  </li>
  <li>
   Review construction-related technical submissions including:
  </li>
  <ul>
   <li>
    Shop drawings.
   </li>
   <li>
    Method statements.
   </li>
   <li>
    Material approvals.
   </li>
   <li>
    RFIs.
   </li>
   <li>
    Design changes.
   </li>
  </ul>
  <li>
   Support resolution of major technical issues impacting project delivery.
  </li>
  <li>
   Ensure utilities designs remain practical, constructible, and aligned with site execution requirements.
  </li>
  <li>
   Support operational readiness and asset handover activities.
  </li>
  <li>
   Stakeholder &amp; Authority Management
  </li>
  <li>
   Act as the senior technical representative for utilities design coordination with:
  </li>
  <ul>
   <li>
    Client organizations.
   </li>
   <li>
    Airport authorities.
   </li>
   <li>
    Utility providers.
   </li>
   <li>
    Government agencies.
   </li>
   <li>
    Design consultants.
   </li>
   <li>
    Contractors.
   </li>
   <li>
    Specialist suppliers.
   </li>
  </ul>
  <li>
   Lead technical workshops, design reviews, and strategic coordination meetings.
  </li>
  <li>
   Support authority approvals, permits, and regulatory submissions.
  </li>
  <li>
   Maintain effective stakeholder relationships throughout the project lifecycle.
  </li>
  <li>
   Quality, Risk &amp; Compliance Management
  </li>
  <li>
   Establish utilities quality assurance and technical compliance requirements.
  </li>
  <li>
   Ensure utilities designs comply with project quality standards and regulatory requirements.
  </li>
  <li>
   Lead technical risk assessments and mitigation planning.
  </li>
  <li>
   Identify design risks affecting cost, schedule, safety, and operational performance.
  </li>
  <li>
   Support implementation of lessons learned and continuous improvement initiatives.
  </li>
  <li>
   Technical Reporting &amp; Executive Advisory
  </li>
  <li>
   Provide executive-level technical reports, design status updates, risk assessments, and strategic recommendations.
  </li>
  <li>
   Monitor utilities design progress against project milestones and delivery objectives.
  </li>
  <li>
   Provide technical advice to senior project leadership and client representatives.
  </li>
  <li>
   Support preparation of project closeout documentation and asset management requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Required Skills You'll Bring
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or related Engineering discipline.
  </li>
  <li>
   Master's Degree in Infrastructure Engineering, Utilities Engineering, or related field is preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 25 years of experience in utilities engineering, infrastructure design, and technical leadership.
  </li>
  <li>
   Proven experience leading utilities design delivery for major:
  </li>
  <ul>
   <li>
    International airport developments.
   </li>
   <li>
    Aviation infrastructure programs.
   </li>
   <li>
    Large-scale transportation projects.
   </li>
   <li>
    Complex infrastructure developments.
   </li>
  </ul>
  <li>
   Extensive experience with:
  </li>
  <ul>
   <li>
    Wet and dry utility networks.
   </li>
   <li>
    Airport utility master planning.
   </li>
   <li>
    Infrastructure integration.
   </li>
   <li>
    Multidisciplinary design management.
   </li>
   <li>
    Design assurance and technical governance.
   </li>
  </ul>
  <li>
   Demonstrated experience managing large engineering teams, consultants, and contractors.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Extensive knowledge of utility infrastructure planning, design principles, and construction methodologies.
  </li>
  <li>
   Strong understanding of airport infrastructure requirements and operational constraints.
  </li>
  <li>
   Advanced knowledge of international utility standards, codes, and engineering practices.
  </li>
  <li>
   Experience with hydraulic modelling tools such as WaterGEMS, SewerGEMS, InfoWorks, StormCAD, or equivalent.
  </li>
  <li>
   Strong understanding of BIM, digital engineering, and asset information management.
  </li>
  <li>
   Excellent leadership, strategic planning, negotiation, and stakeholder management skills.
  </li>
  <li>
   Strong ability to manage complex technical decisions and multidisciplinary interfaces.
  </li>
  <li>
   Ability to operate effectively at executive and project leadership levels.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Desired Skills You'll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Chartered Engineer (CEng), Professional Engineer (PE), or equivalent professional registration.
  </li>
  <li>
   Extensive experience on international airport mega-projects and greenfield airport developments.
  </li>
  <li>
   Knowledge of ICAO, FAA, NFPA, AWWA, BS/EN standards, and airport infrastructure requirements.
  </li>
  <li>
   Experience working under FIDIC or similar international contract frameworks.
  </li>
  <li>
   Experience supporting Design-Build, EPC, PMC, or Delivery Partner project delivery models.
  </li>
  <li>
   Experience leading utilities strategy for smart airports and sustainable infrastructure developments.
  </li>
  <li>
   Strong experience managing client relationships, authorities, and major engineering consultants.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
 <br/>
 <br/>
 We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
 <br/>
 <br/>
 Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
</div>


Utilities Design Director

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented Utilities Design Director to join our team!</p><p></p><p>
You'll provide strategic leadership, technical governance, and design management oversight for all utility engineering activities associated with a major Airport, Infrastructure, and Airfield Development Project.</p><p></p><p>
The successful candidate will be responsible for leading the utilities design strategy, technical assurance, multidisciplinary coordination, and delivery management of complex utility networks supporting passenger terminals, runways, taxiways, cargo aprons, aircraft stands, airport facilities, and associated infrastructure.</p><p></p><p>
The Utilities Design Director will oversee the development and review of utility systems including potable water networks, firefighting systems, stormwater drainage, sewerage networks, irrigation systems, utility corridors, district cooling interfaces, power duct banks, communication networks, and other airport infrastructure utilities.</p><p></p><p>
The role requires exceptional leadership experience in major airport and infrastructure programs, strong technical authority, stakeholder management capabilities, and proven experience managing complex multidisciplinary design teams.</p><p></p><p><b>
WHAT YOU'LL BE DOING</b></p><p></p><p><b>
1. Utilities Design Leadership &amp; Strategic Management</b></p><ul><li>
Provide executive leadership and strategic direction for all utilities design activities across the airport development program.</li><li>
Establish utilities engineering strategies, design standards, technical governance frameworks, and delivery objectives.</li><li>
Lead and manage multidisciplinary utilities design teams including civil, wet utilities, dry utilities, and specialist infrastructure disciplines.</li><li>
Ensure utilities design deliverables align with project objectives, operational requirements, sustainability targets, and client expectations.</li><li>
Provide technical leadership and decision-making support to Project Directors and senior management.</li></ul><p></p><p><b>
2. Utilities Master Planning &amp; Design Management</b></p><ul><li>
Lead the review and approval of utility master plans, engineering strategies, and infrastructure development plans.</li><li>
Oversee design development for:<ul><li>
Potable water distribution networks.</li><li>
Firefighting water systems.</li><li>
Stormwater drainage networks.</li><li>
Sewerage collection systems.</li><li>
Irrigation networks.</li><li>
Utility tunnels and corridors.</li><li>
Electrical and ICT ducting infrastructure.</li><li>
Airport support facility utilities.</li></ul></li><li>
Ensure utility systems are appropriately sized, resilient, maintainable, and integrated with airport operational requirements.</li><li>
Review engineering calculations, hydraulic models, technical reports, specifications, and design submissions.</li></ul><p></p><p><b>
3. Airport Infrastructure Utility Integration</b></p><ul><li>
Provide strategic oversight of utilities interfaces associated with:<ul><li>
Passenger terminals and concourses.</li><li>
Runways and taxiways.</li><li>
Cargo terminals and logistics facilities.</li><li>
Aircraft parking aprons.</li><li>
Maintenance and operational buildings.</li><li>
Landside developments.</li></ul></li><li>
Ensure utilities infrastructure supports current and future airport operational requirements.</li><li>
Coordinate utility planning with airfield, civil, structural, architectural, mechanical, electrical, ICT, and specialist airport systems.</li><li>
Ensure effective integration of underground infrastructure and utility corridors.</li></ul><p></p><p><b>
4. Technical Governance &amp; Design Assurance</b></p><ul><li>
Establish and maintain utilities design review procedures and technical assurance processes.</li><li>
Review and approve major engineering submissions, design reports, calculations, specifications, and technical solutions.</li><li>
Ensure compliance with:<ul><li>
International engineering standards.</li><li>
Airport design requirements.</li><li>
Local authority regulations.</li><li>
Client specifications.</li><li>
Sustainability and resilience objectives.</li></ul></li><li>
Lead technical reviews, value engineering exercises, and design optimization initiatives.</li><li>
Provide technical direction on complex engineering challenges and design decisions.</li></ul><p></p><p><b>
5. Multidisciplinary Interface Management</b></p><ul><li>
Lead coordination between utilities disciplines and other engineering functions.</li><li>
Manage complex interfaces between:<ul><li>
Civil infrastructure.</li><li>
Airfield works.</li><li>
Pavements.</li><li>
Buildings.</li><li>
MEP systems.</li><li>
ICT systems.</li><li>
Security systems.</li><li>
Airport operational systems.</li></ul></li><li>
Support BIM coordination, clash resolution, and digital engineering initiatives.</li><li>
Ensure timely resolution of interface issues affecting design and construction delivery.</li></ul><p></p><p><b>
6. Construction &amp; Delivery Support</b></p><ul><li>
Provide technical leadership during construction, installation, testing, commissioning, and handover phases.</li><li>
Review construction-related technical submissions including:<ul><li>
Shop drawings.</li><li>
Method statements.</li><li>
Material approvals.</li><li>
RFIs.</li><li>
Design changes.</li></ul></li><li>
Support resolution of major technical issues impacting project delivery.</li><li>
Ensure utilities designs remain practical, constructible, and aligned with site execution requirements.</li><li>
Support operational readiness and asset handover activities.</li></ul><p></p><p><b>
7. Stakeholder &amp; Authority Management</b></p><ul><li>
Act as the senior technical representative for utilities design coordination with:<ul><li>
Client organizations.</li><li>
Airport authorities.</li><li>
Utility providers.</li><li>
Government agencies.</li><li>
Design consultants.</li><li>
Contractors.</li><li>
Specialist suppliers.</li></ul></li><li>
Lead technical workshops, design reviews, and strategic coordination meetings.</li><li>
Support authority approvals, permits, and regulatory submissions.</li><li>
Maintain effective stakeholder relationships throughout the project lifecycle.</li></ul><p></p><p><b>
8. Quality, Risk &amp; Compliance Management</b></p><ul><li>
Establish utilities quality assurance and technical compliance requirements.</li><li>
Ensure utilities designs comply with project quality standards and regulatory requirements.</li><li>
Lead technical risk assessments and mitigation planning.</li><li>
Identify design risks affecting cost, schedule, safety, and operational performance.</li><li>
Support implementation of lessons learned and continuous improvement initiatives.</li></ul><p></p><p><b>
9. Technical Reporting &amp; Executive Advisory</b></p><ul><li>
Provide executive-level technical reports, design status updates, risk assessments, and strategic recommendations.</li><li>
Monitor utilities design progress against project milestones and delivery objectives.</li><li>
Provide technical advice to senior project leadership and client representatives.</li><li>
Support preparation of project closeout documentation and asset management requirements.</li></ul><p></p><p><b>
WHAT REQUIRED SKILLS YOU'LL BRING</b></p><p></p><p><b>
Education</b></p><ul><li>
Bachelor's Degree in <b>Civil Engineering, Environmental Engineering, Mechanical Engineering, or related Engineering discipline</b>.</li><li>
Master's Degree in Infrastructure Engineering, Utilities Engineering, or related field is preferred.</li></ul><p></p><p><b>
Experience</b></p><ul><li>
Minimum <b>25 years</b> of experience in utilities engineering, infrastructure design, and technical leadership.</li><li>
Proven experience leading utilities design delivery for major:<ul><li>
International airport developments.</li><li>
Aviation infrastructure programs.</li><li>
Large-scale transportation projects.</li><li>
Complex infrastructure developments.</li></ul></li><li>
Extensive experience with:<ul><li>
Wet and dry utility networks.</li><li>
Airport utility master planning.</li><li>
Infrastructure integration.</li><li>
Multidisciplinary design management.</li><li>
Design assurance and technical governance.</li></ul></li><li>
Demonstrated experience managing large engineering teams, consultants, and contractors.</li></ul><p></p><p><b>
Skills &amp; Knowledge</b></p><ul><li>
Extensive knowledge of utility infrastructure planning, design principles, and construction methodologies.</li><li>
Strong understanding of airport infrastructure requirements and operational constraints.</li><li>
Advanced knowledge of international utility standards, codes, and engineering practices.</li><li>
Experience with hydraulic modelling tools such as WaterGEMS, SewerGEMS, InfoWorks, StormCAD, or equivalent.</li><li>
Strong understanding of BIM, digital engineering, and asset information management.</li><li>
Excellent leadership, strategic planning, negotiation, and stakeholder management skills.</li><li>
Strong ability to manage complex technical decisions and multidisciplinary interfaces.</li><li>
Ability to operate effectively at executive and project leadership levels.</li></ul><p></p><p><b>
WHAT DESIRED SKILLS YOU'LL BRING</b></p><ul><li>
Chartered Engineer (CEng), Professional Engineer (PE), or equivalent professional registration.</li><li>
Extensive experience on international airport mega-projects and greenfield airport developments.</li><li>
Knowledge of ICAO, FAA, NFPA, AWWA, BS/EN standards, and airport infrastructure requirements.</li><li>
Experience working under FIDIC or similar international contract frameworks.</li><li>
Experience supporting Design-Build, EPC, PMC, or Delivery Partner project delivery models.</li><li>
Experience leading utilities strategy for smart airports and sustainable infrastructure developments.</li><li>
Strong experience managing client relationships, authorities, and major engineering consultants.</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

webook.com

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 <br/>
 <br/>
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 <br/>
 <br/>
 <strong>
  Role Overview :
  <br/>
  <br/>
 </strong>
 webook.com is looking for a Customer Care Manager to lead customer care operations across webook.com, its clients, and global markets.
 <br/>
 <br/>
 This role will own the function end to end, including in-house team management, service quality, escalations, processes, reporting, systems, and outsourcing strategy. The ideal candidate is a hands-on leader who can build a scalable operation while maintaining a consistently high customer experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the day-to-day customer care operation across webook.com and client accounts
  </li>
  <li>
   Manage, coach, and develop the in-house customer care team
  </li>
  <li>
   Define team structures, shifts, workflows, escalation paths, and service standards
  </li>
  <li>
   Develop and manage outsourcing and agency partnerships for global markets
  </li>
  <li>
   Ensure coverage across different markets, languages, time zones, major events, and high-demand periods
  </li>
  <li>
   Oversee customer inquiries, complaints, refunds, booking issues, payments, ticket access, and event-related concerns
  </li>
  <li>
   Manage complex and sensitive escalations
  </li>
  <li>
   Establish and monitor KPIs including response time, resolution time, customer satisfaction, backlog, quality, and productivity
  </li>
  <li>
   Build quality assurance, training, and knowledge management processes
  </li>
  <li>
   Work closely with Product, Technology, Operations, Finance, Marketing, and Commercial teams to resolve recurring customer issues
  </li>
  <li>
   Identify opportunities to improve processes, systems, automation, and the overall customer journey
  </li>
  <li>
   Provide regular performance reports and customer insights to leadership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor Degree in Business or similar
  </li>
  <li>
   Fluency in both Arabic and English is required
  </li>
  <li>
   Proven experience managing customer care, customer service, contact centre, or customer experience operations
  </li>
  <li>
   Experience managing both in-house teams and outsourced service providers
  </li>
  <li>
   Strong understanding of service levels, workforce planning, quality assurance, and performance management
  </li>
  <li>
   Comfortable operating in a fast-paced, high-volume environment
  </li>
  <li>
   Strong analytical, communication, and problem-solving skills
  </li>
  <li>
   Experience with customer care platforms, ticketing systems, automation, and reporting tools
  </li>
  <li>
   Experience in ticketing, entertainment, sports, events, e-commerce, travel, or technology is an advantage
  </li>
 </ul>
</div>


Customer Care Manager

Explore 149+ Senior manager quality assurance in Riyadh this August. Find roles across top companies and apply now to boost your career.

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