senior network engineer

Al Ghaith Properties

<p><b>Immediate Hiring &ndash; Senior IT Infrastructure Engineer</b></p><p><b>Location:</b> Dubai, UAE<br/><b>Company:</b> Al Ghaith Group<br/><b>Joining:</b> <b>Immediate Joiners Only</b></p><p>Al Ghaith Group is seeking a highly skilled and hands-on <b>Senior IT Infrastructure Engineer</b> to manage and support the IT infrastructure across multiple business entities.</p><p><b>Key Responsibilities</b></p><ul><li>Manage Windows Servers, Virtual Servers, and Active Directory.</li><li>Administer network infrastructure, firewalls, Wi-Fi, and internet connectivity.</li><li>Install, configure, and maintain CCTV systems.</li><li>Manage Microsoft 365, email systems, and user accounts.</li><li>Perform system backups, disaster recovery, and security monitoring.</li><li>Provide technical support for hardware, software, and network issues.</li><li>Manage websites and coordinate with third-party vendors.</li><li>Support IP Telephone Systems (Avaya / Grandstream).</li><li>Monitor system performance and ensure maximum uptime.</li><li>Manage IT assets, procurement, and software licensing.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, or a related field.</li><li><b>Minimum 5 years of UAE experience</b> in IT Infrastructure and System Administration.</li><li>Strong hands-on experience with:</li><li>Windows Server</li><li>Active Directory</li><li>DNS &amp; DHCP</li><li>Microsoft 365</li><li>Virtualization (VMware/Hyper-V)</li><li>Network Infrastructure &amp; Firewalls</li><li>CCTV Systems</li><li>Backup &amp; Disaster Recovery</li><li>Experience supporting multiple business locations is highly preferred.</li><li>Excellent troubleshooting, communication, and organizational skills.</li><li>UAE Driving License is an advantage.</li></ul><p><b>Immediate Joiners Only</b></p><p><b>Only candidates who are available to join immediately will be considered.</b></p><p><b>Apply Now:</b> <b>careers@al-ghaith.ae</b></p><p>Pay: AED5,000.00 - AED7,000.00 per month</p><p>Work Location: In person</p>

Senior IT Infrastructure Engineer

Help AG, an e& enterprise company

<div>
 Help AG is looking for a talented and experienced Senior Security Engineer, specializing in Sentinel / Defender / Splunk who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients. This position is based out in Dubai, UAE and will be responsible for the administration, maintenance, and integration of Splunk, MS Azure Sentinel, Sentinel UEBA, AIP, Defender, CASB, ATA/ATP &amp; Intune for security operations technical engineering, assessment, and recommendations in the areas of real-time security, operational network &amp; identity management system, and applications systems security.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, implement, and support solutions with SIEM (preferably Sentinel) and Microsoft security technologies such as Azure Cloud Access Security Broker, Office 365 Advanced Threat Protection (O365 ATP), Microsoft Defender ATP, and their integrations used to deliver internet-scale intelligence and managed security products.
  </li>
  <li>
   Implement &amp; administer Microsoft Defender (ATP), Azure Cloud Access Security Broker &amp; Azure Threat Protection security products within customer environment Manage and oversee day-today activities of Azure IP platform and ensure adherence to enterprise standards in project execution methodology, requirements gathering, quality assurance, and continuous improvement.
  </li>
  <li>
   Assess customer needs and expectations, design solutions to meet those needs, and then implement the design.
  </li>
  <li>
   Quickly build and solve a problem using a new technology to determine viability.
  </li>
  <li>
   Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment.
  </li>
  <li>
   Experience and knowledge of Splunk, Azure M365 &amp; MS cloud security is essential.
  </li>
  <li>
   Security Engineer must possess minimum 5 years of professional experience &amp; Senior Security Engineer must possess minimum 7-8 years of professional experience supporting and maintaining Splunk, Azure M365 System.
  </li>
  <li>
   4-5 years of experience with administering &amp; managing Splunk and Sentinel SIEM including content development.
  </li>
  <li>
   Experience in Use cases creation and Content development on Microsoft Sentinel, Splunk SIEM.
  </li>
  <li>
   Experience in Custom Use cases, Dashboards, Report creation on Microsoft Sentinel, Splunk SIEM.
  </li>
  <li>
   Knowledge of Integration with tools, data connectors for Microsoft Sentinel, Splunk SIEM.
  </li>
  <li>
   Knowledge of Splunk, Sentinel architecture, tables and data in Sentinel.
  </li>
  <li>
   Knowledge of Sentinel workbooks and automation &amp; Splunk Enterprise Security.
  </li>
  <li>
   Professional experience working with networks and network architecture.
  </li>
  <li>
   Information security knowledge in one or more areas such as EDR &ndash; Enterprise end-point security products (e.g., McAfee e-Policy Orchestrator, Virus Scan, Anti-Spyware, Host Data Loss Protection, Endpoint Encryption, etc.).
  </li>
  <li>
   Splunk, Azure Log analytics, or equivalent big data engine experience.
  </li>
  <li>
   Experience with MS Azure Information Protection and technologies, including solution architecture, deployment, management, and support in a large global enterprise.
  </li>
  <li>
   Knowledge of Linux and Windows Operating Systems.
  </li>
  <li>
   Experience with various other SIEM security products such as: Splunk, ArcSight, Nitro, or LogRhythm and infrastructure components such as proxies, firewalls, IDS/IPS, and DLP.
  </li>
  <li>
   Experience working with clients in a service delivery function.
  </li>
  <li>
   Shift flexibility, including the ability to provide after-hours support when needed.
  </li>
  <li>
   Experience working with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health insurance with one of the leading global providers for medical insurance.
  </li>
  <li>
   Career progression and growth through challenging projects and work.
  </li>
  <li>
   Employee engagement and wellness campaigns activities throughout the year.
  </li>
  <li>
   Excellent learning and development opportunities.
  </li>
  <li>
   Annual flight tickets to home country.
  </li>
  <li>
   Inclusive and diverse working environment.
  </li>
  <li>
   Flexible/hybrid working environment.
  </li>
  <li>
   Open-door policy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
 <br/>
 <br/>
 Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
 <br/>
 <br/>
 Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
 <br/>
 <br/>
 With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
</div>


Senior Security Engineer - Microsoft Defender Suite & Sentinel

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Help AG is looking for a talented and experienced Senior Security Engineer, specializing in Sentinel / Defender / Splunk who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients. This position is based out in Dubai, UAE and will be responsible for the administration, maintenance, and integration of Splunk, MS Azure Sentinel, Sentinel UEBA, AIP, Defender, CASB, ATA/ATP &amp; Intune for security operations technical engineering, assessment, and recommendations in the areas of real-time security, operational network &amp; identity management system, and applications systems security.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, implement, and support solutions with SIEM (preferably Sentinel) and Microsoft security technologies such as Azure Cloud Access Security Broker, Office 365 Advanced Threat Protection (O365 ATP), Microsoft Defender ATP, and their integrations used to deliver internet-scale intelligence and managed security products.
  </li>
  <li>
   Implement &amp; administer Microsoft Defender (ATP), Azure Cloud Access Security Broker &amp; Azure Threat Protection security products within customer environment Manage and oversee day-today activities of Azure IP platform and ensure adherence to enterprise standards in project execution methodology, requirements gathering, quality assurance, and continuous improvement.
  </li>
  <li>
   Assess customer needs and expectations, design solutions to meet those needs, and then implement the design.
  </li>
  <li>
   Quickly build and solve a problem using a new technology to determine viability.
  </li>
  <li>
   Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment.
  </li>
  <li>
   Experience and knowledge of Splunk, Azure M365 &amp; MS cloud security is essential.
  </li>
  <li>
   Security Engineer must possess minimum 5 years of professional experience &amp; Senior Security Engineer must possess minimum 7-8 years of professional experience supporting and maintaining Splunk, Azure M365 System.
  </li>
  <li>
   4-5 years of experience with administering &amp; managing Splunk and Sentinel SIEM including content development.
  </li>
  <li>
   Experience in Use cases creation and Content development on Microsoft Sentinel, Splunk SIEM.
  </li>
  <li>
   Experience in Custom Use cases, Dashboards, Report creation on Microsoft Sentinel, Splunk SIEM.
  </li>
  <li>
   Knowledge of Integration with tools, data connectors for Microsoft Sentinel, Splunk SIEM.
  </li>
  <li>
   Knowledge of Splunk, Sentinel architecture, tables and data in Sentinel.
  </li>
  <li>
   Knowledge of Sentinel workbooks and automation &amp; Splunk Enterprise Security.
  </li>
  <li>
   Professional experience working with networks and network architecture.
  </li>
  <li>
   Information security knowledge in one or more areas such as EDR &ndash; Enterprise end-point security products (e.g., McAfee e-Policy Orchestrator, Virus Scan, Anti-Spyware, Host Data Loss Protection, Endpoint Encryption, etc.).
  </li>
  <li>
   Splunk, Azure Log analytics, or equivalent big data engine experience.
  </li>
  <li>
   Experience with MS Azure Information Protection and technologies, including solution architecture, deployment, management, and support in a large global enterprise.
  </li>
  <li>
   Knowledge of Linux and Windows Operating Systems.
  </li>
  <li>
   Experience with various other SIEM security products such as: Splunk, ArcSight, Nitro, or LogRhythm and infrastructure components such as proxies, firewalls, IDS/IPS, and DLP.
  </li>
  <li>
   Experience working with clients in a service delivery function.
  </li>
  <li>
   Shift flexibility, including the ability to provide after-hours support when needed.
  </li>
  <li>
   Experience working with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health insurance with one of the leading global providers for medical insurance.
  </li>
  <li>
   Career progression and growth through challenging projects and work.
  </li>
  <li>
   Employee engagement and wellness campaigns activities throughout the year.
  </li>
  <li>
   Excellent learning and development opportunities.
  </li>
  <li>
   Annual flight tickets to home country.
  </li>
  <li>
   Inclusive and diverse working environment.
  </li>
  <li>
   Flexible/hybrid working environment.
  </li>
  <li>
   Open-door policy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
 <br/>
 <br/>
 Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
 <br/>
 <br/>
 Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
 <br/>
 <br/>
 With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.helpag.com/ Job Function: Information Technology (IT) Company Industry/
 <br/>
 <br/>
 Sector: Other
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Senior Security Engineer - Microsoft Defender Suite And Sentinel

<div>
 Help AG is looking for a talented and experienced Security Engineer &ndash; NGFW &amp; DDOS who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients. Expertise in technologies such as Arbor Peakflow, Arbor APS/AED, Fortinet Firewalls, Palo Alto firewalls &amp; Panorama, Cisco ASA and Firepower Firewalls, Juniper Firewalls, F5 (LTM) is highly recommended.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as L1 for DDOS &amp; Firewall technologies for Help AG customers.
  </li>
  <li>
   Able to monitor, operate, maintain, and troubleshoot IP Networks and interconnected Network Security technologies
  </li>
  <li>
   Provide timely response to all incidents, outages, and performance alerts.
  </li>
  <li>
   Takes responsibility in handling incidents and escalate timely to SME teams.
  </li>
  <li>
   Calling and Notifying customers and different stakeholders&rsquo; teams to provide faster resolution and updates.
  </li>
  <li>
   Should be working in a 24*7 support team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, information technology, or a related field.
  </li>
  <li>
   Should have at least 3+ years demonstrable industry experience.
  </li>
  <li>
   Should have expert and in-depth knowledge of Complex IP Networks.
  </li>
  <li>
   Should have solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques.
  </li>
  <li>
   Should have Network Operations / Security Operations experience.
  </li>
  <li>
   Should have fair understanding of ITIL change management, problem management and incident management.
  </li>
  <li>
   Should have experience to work under pressure and with strict SLA&rsquo;s.
  </li>
  <li>
   Sound understanding of common services (web, mail, FTP, DNS, etc.), network vulnerabilities and network attack patterns.
  </li>
  <li>
   Experience with many/all the following security controls:
  </li>
  <ul>
   <li>
    Firewalls
   </li>
   <li>
    Intrusion Prevention Systems
   </li>
   <li>
    Antimalware
   </li>
   <li>
    Two factor Authentication
   </li>
   <li>
    Sandboxing
   </li>
   <li>
    Virtual Private Networks
   </li>
   <li>
    Firewall Rules Auditing
   </li>
  </ul>
  <li>
   Should have demonstrable experience of working in extreme pressure and customer facing environments.
  </li>
  <li>
   Self-motivated and a professional attitude.
  </li>
  <li>
   Excellent Customer facing skills.
  </li>
  <li>
   Excellent communication and listening skills.
  </li>
  <li>
   Excellent teambuilding, customer service, and interpersonal skills.
  </li>
  <li>
   Must possess good decision-making skills, be very organized and detail oriented.
  </li>
  <li>
   Skills in handling technical conflicts, organizational challenges, planning and implementation challenges.
  </li>
  <li>
   Judgment, decision making, cooperation, sensitivity to others, technical problem-solving, system troubleshooting, and business writing.
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health insurance with one of the leading global providers for medical insurance.
  </li>
  <li>
   Career progression and growth through challenging projects and work.
  </li>
  <li>
   Employee engagement and wellness campaigns activities throughout the year.
  </li>
  <li>
   Annual Flight tickets to home country.
  </li>
  <li>
   Excellent learning and development opportunities.
  </li>
  <li>
   Flexible/Hybrid working environment.
  </li>
  <li>
   Inclusive and diverse working environment.
  </li>
  <li>
   Open door policy
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
 <br/>
 <br/>
 Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
 <br/>
 <br/>
 Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
</div>


Security Engineer – NGFW & DDOS

Gama Security Systems

<p>IT &amp; ELV Application Engineer (Genetec, Milestone, CEM, etc.)</p><p>Location: Dubai, UAE</p><p>Company: GAMA Security Systems LLC</p><p>Job Type: Full-time</p><p>GAMA Security Systems LLC is looking for a highly skilled and certified IT &amp; ELV Application Engineer with strong expertise in Genetec, Milestone, CEM, and other integrated security platforms. If you have a passion for designing and implementing advanced security solutions, we'd love to hear from you!</p><p>Key Responsibilities</p><p>Design, deploy, and configure Genetec Security Center and Milestone XProtect Video Management System (VMS) solutions based on client requirements.</p><p>Conduct site surveys to determine camera placement, system architecture, and network infrastructure for optimal performance.</p><p>Integrate VMS platforms with third-party security systems, including:</p><p>Access Control</p><p>Video Analytics</p><p>Intrusion Detection Systems</p><p>Provide technical support, troubleshooting, software upgrades, patch management, and performance optimization.</p><p>Minimum 4 years of experience as an IT/ELV Application Engineer, Security Systems Engineer, or a similar role.</p><p>Strong knowledge of :</p><p>Genetec Security Center</p><p>Milestone XProtect</p><p>Network infrastructure and TCP/IP protocols</p><p>Access Control Systems</p><p>Preferred Certifications</p><p>Candidates holding one or more of the following certifications will have a strong advantage:</p><p>Genetec Certified Engineer</p><p>Genetec Certified Specialist</p><p>Milestone Certified Integration Technician</p><p>Milestone Certified Integration Engineer</p><p>CEM Certification</p><p>Other relevant manufacturer certifications</p><p>Interested candidates are invited to send their CV to: hr@gamatelecom.com</p><p>Pay: AED5,000.00 - AED8,000.00 per month</p><p>Work Location: In person</p>

IT & ELV Application Engineer (Genetec, Milestone, CEM, etc.)

<div><p>The role covers project delivery from feasibility and master planning through concept design, procurement support, and tender stages. This leadership position is key to the continued growth of WSP&rsquo;s Maritime business in the Middle East, ensuring technical excellence, client satisfaction, and alignment with WSP&rsquo;s strategic goals.
<br>
The ideal candidate is a qualified maritime engineer with 10+ years of experience delivering maritime planning projects across the GCC and a strong passion for the sector. The position is based in either the UAE or KSA.
<br>
This opportunity arises as the current Service Lead &ndash; Maritime Planning transitions to a new role within WSP.</p></div>
<br><div><ul><li><div>Member of the Maritime Senior Management Team, driving business unit initiatives and contributing to strategic growth.
</div></li><li><div>Lead and manage a team of 5&ndash;10 maritime planning professionals, overseeing workload allocation, capacity planning, and team development.
</div></li><li><div>Identify skill gaps and hiring needs, support workforce planning, and manage recruitment for junior team members.
</div></li><li><div>Lead maritime planning projects and opportunities from pursuit through delivery, including scope development, risk management, contract negotiations, resourcing, and commercial oversight.
</div></li><li><div>Build and maintain strong client relationships, understanding needs and delivering tailored solutions.
</div></li><li><div>Drive business development initiatives within the Maritime Planning sector in collaboration with senior leadership.
</div></li><li><div>Forecast project workload, monitor performance against budgets, and identify resource requirements.
</div></li><li><div>Serve as a subject matter expert in maritime planning for coastal developments, marinas, and port facilities.
</div></li><li><div>Stay abreast of industry trends, innovations, and best practices in maritime planning and development.
</div></li><li><div>Lead research and innovation initiatives, support team upskilling, and identify opportunities to improve and standardize project delivery.
</div></li><li><div>Coordinate with multidisciplinary teams to integrate maritime infrastructure requirements into project designs.
</div></li><li><div>Review and approve technical reports, studies, and presentations to ensure quality and consistency.
</div></li><li><div>Present project outcomes and recommendations to executive-level client stakeholders.
</div></li><li><div>Engage with maritime industry suppliers and stakeholders to assess planning, operational, and system considerations.</div></li></ul></div>
<br><div><ul><li><div>Master&rsquo;s degree or higher in a relevant field (preferred).
</div></li><li><div>Minimum of 10 years&rsquo; experience in maritime engineering, with a proven track record of successfully leading project delivery.
</div></li><li><div>Professional registration or certification in Civil Engineering or a related discipline is advantageous.
</div></li><li><div>Strong leadership and people management skills, with the ability to motivate, mentor, and develop high-performing teams.
</div></li><li><div>Extensive technical expertise in maritime planning, particularly for industrial ports, dry ports, and marinas.
</div></li><li><div>Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
</div></li><li><div>Established network of clients and industry contacts across the Middle East (preferred).
</div></li><li><div>Proactive, commercially aware, and solutions-focused approach to problem-solving.
</div></li><li><div>Commitment to continuous learning, innovation, and professional development.</div></li></ul></div>

Service Lead - Maritime Planning

Zapegg Tax Consultant

<div><p>Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our technology team in <b>Dubai</b>. This role is ideal for a professional who can provide reliable technical support, maintain IT infrastructure, and ensure the smooth operation of computer systems that support the company&rsquo;s daily business activities. The successful candidate will help maintain a secure and efficient IT environment while delivering excellent user support.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices.</li>
<li>Provide technical support for hardware, software, network, and system-related issues.</li>
<li>Troubleshoot and resolve IT problems promptly to minimize operational downtime.</li>
<li>Monitor network performance and ensure system security and reliability.</li>
<li>Manage user accounts, email systems, passwords, and access permissions.</li>
<li>Perform routine software updates, system backups, and preventive maintenance.</li>
<li>Maintain IT asset inventories and technical documentation.</li>
<li>Coordinate with external vendors for equipment maintenance and technical support when necessary.</li>
<li>Ensure compliance with company IT policies and cybersecurity best practices.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, desktop support, or system administration.</li>
<li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.</li>
<li>Familiarity with cybersecurity principles, antivirus software, and backup solutions.</li>
<li>Experience with network devices, printers, and office IT infrastructure.</li>
<li>Excellent analytical, troubleshooting, and problem-solving skills.</li>
<li>Strong communication and customer service abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Technical troubleshooting and diagnostic expertise</li>
<li>Strong knowledge of IT infrastructure and networking</li>
<li>Excellent communication and interpersonal skills</li>
<li>Time management and multitasking abilities</li>
<li>Attention to detail and commitment to service quality</li>
</ul>
<p><b>Why Join Zapegg Tax Consultant?</b></p>
<p>
At Zapegg Tax Consultant, dependable technology is essential for delivering efficient and secure professional services. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to enhance your technical expertise, work with a collaborative team, and build a rewarding career within a growing consultancy organization.</p></div>

IT Support Engineer

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