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EjadTech - إيجاد التقنية

<div>
 
 
 Senior Business Analyst
 
 
 
 EjadTech is seeking a highly skilled
 
 Senior Business Analyst
 
 to lead business analysis activities, drive process improvement, and ensure high-quality product delivery within an Agile environment. The ideal candidate will translate business needs into clear requirements, analyze processes, and support development teams and stakeholders throughout the product lifecycle.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Business Analysis
 
 
 <ul>
 <li>
 Lead end-to-end requirements gathering through workshops, interviews, and stakeholder engagement.
 </li>
 <li>
 Analyze and document requirements using user stories, use cases, and functional specifications.
 </li>
 <li>
 Conduct business process analysis (As-Is / To-Be) and model workflows using BPMN or similar tools.
 </li>
 <li>
 Perform gap analysis and recommend solutions based on impact, value, and feasibility.
 </li>
 <li>
 Analyze business and product data to generate insights and support decision-making.
 </li>
 <li>
 Conduct impact analysis for proposed changes and ensure alignment across teams.
 </li>
 <li>
 Prepare and lead User Acceptance Testing (UAT), including test scenarios and results documentation.
 </li>
 <li>
 Develop and maintain key documents such as BRD, SRS, and process maps with high standards of clarity and quality.
 </li>
 </ul>
 
 
 Collaboration &amp; Delivery
 
 
 <ul>
 <li>
 Work closely with development teams to clarify requirements and support sprint activities.
 </li>
 <li>
 Ensure continuous alignment between business needs and technical implementation.
 </li>
 <li>
 Provide regular updates and reports to stakeholders and ensure expectations are managed effectively.
 </li>
 </ul>
 
 
 Process Improvement
 
 
 <ul>
 <li>
 Identify opportunities to optimize processes and enhance business analysis practices.
 </li>
 <li>
 Contribute to continuous improvement within the Agile framework.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, or related field.
 </li>
 <li>
 5+ years of experience in business analysis within Agile teams.
 </li>
 <li>
 Strong experience in process modeling, requirements documentation, data analysis, and UAT.
 </li>
 <li>
 Excellent analytical, communication, and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and adapt to fast-changing environments.
 </li>
 </ul>
 
 
</div>

Senior Business Analyst

Systems Arabia

<div>
 
 As a Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will lead requirements gathering, process analysis, and stakeholder communication to ensure successful project delivery and alignment with organizational goals.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and facilitate detailed business requirements gathering sessions with stakeholders.
 </li>
 <li>
 Analyze and document business processes, workflows, and systems to identify areas for improvement.
 </li>
 <li>
 Translate business needs into clear, actionable requirements and user stories.
 </li>
 <li>
 Collaborate closely with Delivery managers, developers, and QA teams to ensure solutions meet business objectives.
 </li>
 <li>
 Manage stakeholder expectations and provide regular project status updates.
 </li>
 <li>
 Ensure compliance with organizational policies and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer science, Information Systems, or related field;
 </li>
 <li>
 4-5 years of experience as a Business Analyst, with at least a year in a senior or lead role.
 </li>
 <li>
 Strong understanding of business process modeling, requirements management, and SDLC methodologies.
 </li>
 <li>
 Experience working with ERPs &amp; government projects.
 </li>
 <li>
 Experience with Agile and Waterfall project methodologies.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Proficiency with analysis and project tools (e.g., DevOps, MS Visio).
 </li>
 <li>
 Ability to analyze complex problems and deliver practical solutions.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Certification such as CBAP, PMI-PBA, or equivalent.
 </li>
 <li>
 Must be willing to work onsite in the Kingdom of Saudi Arabia.
 </li>
 <li>
 Must be fluent in Arabic and English to facilitate clear and effective communication with stakeholders and cross-functional teams.
 </li>
 </ul>
</div>

TELUS Digital

<div>
 
 
 Ready to ditch the traditional 9-5 grind? If you are an Arabic speaker living in Saudi Arabia join our community as a Media Search Analyst, set your own flexible schedule and complete engaging tasks with an innovative web-based evaluation tool!
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do As A Media Search Analyst:
 
 
 
 <ul>
 <li>
 
 Assess diverse media categories: music, books, podcasts, videos, and more.
 
 </li>
 <li>
 
 Evaluate app store content, ensuring search result accuracy and relevance.
 
 </li>
 <li>
 
 Utilize your cultural knowledge and market expertise to validate query intent.
 
 </li>
 </ul>
 
 
 
 
 
 
 Why Join the AI Community?
 
 
 
 <ul>
 <li>
 
 Be part of the global and diverse TELUS Digital AI Community with 1M+ global contributors.
 
 </li>
 <li>
 
 Support machine learning for world-leading brands with no prior professional experience.
 
 </li>
 <li>
 
 Make use of your communication and analytical skills and enjoy extra income with great flexibility!
 
 </li>
 </ul>
 
 
 
 
 
 
 Basic Requirement and Assessment:
 
 
 
 <ul>
 <li>
 
 Full Professional Proficiency in Arabic and English and being a resident on Saudi Arabia for the past year, aware of local media and trends.
 
 </li>
 <li>
 
 An active Apple ID email address is essential, ownership of an Apple device and familiarity with Apple products.
 
 </li>
 <li>
 
 Complete ID verification at your convenience within a specific timeframe and pass an open book qualification exam with guidelines provided.
 
 </li>
 </ul>
 
 
 
 
 
 Join us today and help revolutionize digital media content!
 
 
</div>

Work from Home Saudi Arabia

Takamol Holding

<div>
 
 Job Description
 
 
 
 Driving the
 
 vision, strategy, and execution
 
 of the product roadmap within an agile, squad-based environment.
 
 
 You&rsquo;ll act as the voice of the customer and the bridge between business goals, customer needs, and technical delivery. Working closely with cross-functional squads &mdash; including Product Managers, Engineers, Designers, and Customer Support you&rsquo;ll ensure our products deliver meaningful value, solve real customer problems, and continuously improve based on data and feedback.
 
 
 This role combines
 
 strategic product ownership, operational excellence, and hands-on leadership
 
 in resolving customer and technical issues at their root.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Product Vision &amp; Roadmap
 
 
 
 
 <ul>
 <li>
 Define and communicate the product vision and strategic roadmap in alignment with company goals.
 </li>
 <li>
 Translate business objectives and customer insights into clear, actionable initiatives.
 </li>
 <li>
 Prioritize features, enhancements, and fixes based on impact, effort, and customer value.
 </li>
 <li>
 Collaborate with leadership to ensure the roadmap supports overall business strategy and KPIs.
 
 
 </li>
 </ul>
 
 
 Squad Collaboration &amp; Delivery
 
 
 
 
 <ul>
 <li>
 Lead one or more cross-functional product squads, ensuring smooth collaboration across Engineering, Design, QA, and Data teams.
 </li>
 <li>
 Own the product backlog &mdash; writing and refining user stories, acceptance criteria, and release plans.
 </li>
 <li>
 Participate actively in sprint planning, stand-ups, retrospectives, and other agile ceremonies.
 </li>
 <li>
 Drive product releases from concept to delivery, ensuring quality and timely execution.
 
 
 </li>
 </ul>
 
 
 Customer Issue Management &amp; Root Cause Resolution
 
 
 
 
 <ul>
 <li>
 Oversee and prioritize customer tickets and reported issues in collaboration with Customer Support and Engineering teams.
 </li>
 <li>
 Ensure customer problems are tracked, analyzed, and resolved efficiently, with transparent communication throughout.
 </li>
 <li>
 Lead root cause analysis for recurring technical or product issues and implement long-term fixes.
 </li>
 <li>
 Use insights from support data, NPS feedback, and product usage to inform future product decisions.
 </li>
 <li>
 Act as the voice of the customer within the squad, advocating for better user experiences and service quality.
 
 
 </li>
 </ul>
 
 
 Analytics &amp; Continuous Improvement
 
 
 
 
 <ul>
 <li>
 Monitor product KPIs, adoption, and customer satisfaction to measure success and identify opportunities.
 </li>
 <li>
 Collaborate with Product Analysts and Data teams to derive actionable insights from usage data.
 </li>
 <li>
 Use experimentation and A/B testing results to guide decision-making and feature optimization.
 </li>
 <li>
 Foster a culture of data-driven product improvement across your squad.
 
 
 </li>
 </ul>
 
 
 Leadership &amp; Stakeholder Communication
 
 
 
 
 <ul>
 <li>
 Serve as the main point of contact for all stakeholders related to your product area.
 </li>
 <li>
 Communicate product updates, timelines, and outcomes clearly to leadership and cross-functional teams.
 </li>
 <li>
 Mentor junior Product Owners and contribute to improving product management practices across the organization
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Job Requirements
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, or a related field.
 </li>
 <li>
 2+ years of experience as a Product Owner, Product Manager, or Senior Analyst in an agile environment.
 </li>
 <li>
 Proven ability to own and deliver product roadmaps from concept to launch.
 </li>
 <li>
 Strong experience writing and prioritizing user stories and managing backlogs.
 </li>
 <li>
 Experience working with squad-based agile teams (Scrum or Kanban).
 </li>
 <li>
 Demonstrated success in handling customer issues and leading root-cause resolution efforts.
 </li>
 <li>
 Excellent communication and stakeholder management skills, with the ability to translate complex topics into clear, actionable insights.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Background in SaaS, e-commerce, fintech, or digital product environments.
 </li>
 <li>
 Familiarity with data tools (e.g., Amplitude, Mixpanel, Looker) and ticketing/CRM platforms (e.g., Jira, Zendesk, Salesforce).
 </li>
 </ul>
</div>

Senior Product Analyst

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Saudi Nationals Only 
Location: Riyadh - KSA 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
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Senior Business Analyst - CRM

Qiddiya | القدية

<div>
 The Senior Analyst - Commercial &amp; Reporting supports the financial and commercial management of major construction and infrastructure projects by administering accurate, timely, and standardized reporting. This role is responsible for compiling financial data, conducting variance analysis, and supporting cost control and forecasting activities under the guidance of the Associate Director - Commercial &amp; Reporting.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Champions QIC's "Safety First" value, specifically confident in enacting &lsquo;Stop Work' authority, and engaging in relevant health, safety, and wellbeing standards and behaviors.
 </li>
 <li>
 Demonstrates appropriate team behaviors in line with Qiddiya Values.
 </li>
 <li>
 Motivates and supports a high-performance culture through clear direction, continuous feedback, recognition and reward of exceptional performance, and by fostering an environment of collaboration, innovation, and accountability.
 </li>
 <li>
 Administers robust budget management and cost control reporting for large-scale transport infrastructure projects.
 </li>
 <li>
 Ensures compliance with all legal and regulatory requirements related to commercial activities.
 </li>
 <li>
 Supports commercial and financial management and reporting, collaborating closely with managers to define objectives, track progress, and achieve targeted business outcomes.
 </li>
 <li>
 Identifies trends and risks related to cash flow forecasting against cash expenditure targets.
 </li>
 <li>
 Coordinates closely with the Project Controls function to implement effective reporting systems for budget, cost, reporting, risk, and change management.
 </li>
 <li>
 Supports continuous improvement initiatives through recommendations, updates, and enhancements to team activities, policies, and procedures.
 </li>
 <li>
 Administers budgeting and forecasting processes and monthly reporting of the project's financial performance.
 </li>
 <li>
 Supports the preparation and monitoring of project budgets, cost forecasts, and cash flows, ensuring alignment with financial objectives and constraints.
 </li>
 <li>
 Supports the commercial team in contract administration, including tracking financial obligations and milestones.
 </li>
 <li>
 Assists with the implementation of policies, software, and processes.
 </li>
 <li>
 Conducts detailed cost analysis and financial forecasting to identify potential risks and opportunities.
 </li>
 <li>
 Administers consistent and standardized reporting practices and systems; maintains and updates financial models, dashboards, and reporting tools to ensure data accuracy and consistency.
 </li>
 <li>
 Prepares and administers comprehensive financial reports, including variance analysis, for senior management and stakeholders.
 </li>
 <li>
 Collaborates with project managers and other departments to ensure accurate and timely financial reporting.
 </li>
 <li>
 Administers and maintains financial controls and procedures to ensure compliance with company policies and regulatory requirements.
 </li>
 <li>
 Supports the development and enhancement of reporting tools and systems to improve data accuracy and accessibility.
 </li>
 <li>
 Ensures effective communication and coordination with internal and external stakeholders.
 </li>
 <li>
 Maintains organized records and documentation to support audits and internal reviews
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Finance, Accounting, Economics, Engineering, or a related field
 
 
 </li>
 </ul>
 
 Professional Certifications (if Required)
 
 
 
 <ul>
 <li>
 Progress toward CPA, CFA, or equivalent is an advantage but not essential
 
 
 </li>
 </ul>
 
 Years Of Experience
 
 
 
 <ul>
 <li>
 2-4 years of experience in financial analysis, reporting, or commercial support, preferably in the construction or infrastructure sector
 </li>
 <li>
 Commercial construction delivery experience - ideally within a Contractor environment - with experience administering budgets and cost reporting
 </li>
 <li>
 Major program experience working as part of a team, managing multiple projects, conflicting priorities, and stakeholders
 </li>
 <li>
 Demonstrated evidence of developing and administering reporting tools and reporting systems
 </li>
 <li>
 Previous KSA / Middle East experience preferred, particularly in reporting for major projects in highly regulated, complex, and matrixed environments
 </li>
 <li>
 Experience supporting budgeting and cost management, cash flow forecasting, and reporting activities
 </li>
 <li>
 Strong written and verbal communication skills in English - able to articulate ideas and project performance to a wide range of audiences, including senior management
 </li>
 <li>
 In-depth knowledge of enterprise-level management software such as PRISM, SAP, or similar systems
 </li>
 <li>
 Ability to work independently, set clear goals, motivate teammates, and deliver results effectively
 </li>
 </ul>
</div>

Senior Analyst - Commercial & Reporting - CDUP2060 (CDU911)

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Saudi Nationals Only
 
 Location:
 
 &nbsp;Riyadh - KSA
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

Explore 893+ Senior research analyst in Riyadh this November. Find roles across top companies and apply now to boost your career.

893 senior research analyst jobs IN Riyadh

Senior Business Analyst

Senior Business Analyst

Work from Home Saudi Arabia

Senior Product Analyst

Senior Business Analyst - CRM

Senior Analyst - Commercial & Reporting - CDUP2060 (CDU911)

Senior Business Analyst - CRM