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senior sales operations manager

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  Noon is building the Middle East&rsquo;s most powerful ecosystem of digital products and services: fast, scalable, and deeply customer-centric. Our mission is simple:
  <strong>
   deliver to every door, every day.
  </strong>
  We imagine, build, and scale new businesses that create real commercial value and push noon&rsquo;s ecosystem forward. If you&rsquo;re wired to build from scratch, operate with speed, and turn ambiguity into momentum, this is where you belong.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the role:
  </strong>
 </p>
 <p>
  We are building a next-generation procurement marketplace across UAE &amp; KSA: a multi-category, multi-billion-dollar opportunity. As Senior Manager, Operations, you will be responsible for designing and scaling the
  <strong>
   end-to-end operational backbone
  </strong>
  of the B2B marketplace. This role sits at the intersection of business, supply chain, customer experience, and finance, and will play a critical role in ensuring the platform can scale reliably and profitably.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a hands-on, builder role with high ownership and direct impact on customer satisfaction and unit economics.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Build and own end-to-end operational workflows across the order lifecycle: order capture, fulfillment, invoicing, returns, and after-sales
  </li>
  <li>
   Design processes for B2B-specific use cases such as bulk orders, RFQs, split deliveries, partial fulfillment, and credit customers
  </li>
  <li>
   Collaborate closely with Product, Logistics, Finance, and Seller teams to translate business requirements into scalable operations
  </li>
  <li>
   Define and track core operational KPIs (OTIF, fill rates, cancellations, return rates, SLA adherence)
  </li>
  <li>
   Identify bottlenecks, failure points, and cost leakages, driving continuous process improvements
  </li>
  <li>
   Support business decisions by grounding strategy in operational realities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   5-7 years of experience in operations, supply chain, or marketplace businesses
  </li>
  <li>
   Experience managing complex order flows (B2B, enterprise, or large-scale ecommerce preferred)
  </li>
  <li>
   Strong understanding of operational KPIs, cost structures, and process optimization
  </li>
  <li>
   Comfortable operating in ambiguous, fast-moving environments with high ownership
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who Will Excel
  </strong>
 </p>
 <ul>
  <li>
   Operators who thrive on building systems from scratch rather than inheriting playbooks
  </li>
  <li>
   Strong systems thinkers who can simplify complex workflows
  </li>
  <li>
   Data-driven decision-makers who let metrics guide action
  </li>
  <li>
   Leaders equally comfortable in the field and in review forums
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Build from scratch:
   </strong>
   Apply learnings from mature systems to create scalable, clean workflows
  </li>
  <li>
   <strong>
    Tackle new customer problems:
   </strong>
   B2B customers behave differently from B2C &mdash; deeper, more interesting operational challenges
  </li>
  <li>
   <strong>
    Ownership &amp; growth:
   </strong>
   Early team with significant ownership and long-term growth opportunities
  </li>
  <li>
   <strong>
    Real impact:
   </strong>
   Your decisions directly shape how the business operates and scales
  </li>
 </ul>
</div>


Senior Manager, Operations

Bayut KSA - بيوت السعودية

<div>
 <p>
  Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  <strong>
   The Assistant Manager - Operations (Sales Ops) will be responsible for end-to-end execution of post-sale transaction operations for Bayut KSA. The role ensures payment verification, documentation compliance, SPA control, revenue readiness, and stakeholder coordination, enabling predictable revenue recovery and smooth transaction closure, internal and external customer support. This position plays a critical execution role within the centralized Sales Ops function and works closely with Sales, Commercial, Finance, Developers, and Customer Support teams. The Assistant Manager will manage and guide associate-level team members, ensuring task execution, performance tracking, and continuous development within the operations team.
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   In this role, you will:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Oversee receipt and verification of customer payments
  </li>
  <li>
   Ensure payment proofs are complete, legitimate, and submitted within defined timelines
  </li>
  <li>
   Coordinate with Finance for confirmation and reconciliation
  </li>
  <li>
   Track payment-related SLAs and escalate delays or discrepancies
  </li>
 </ul>
 <ul>
  <li>
   Review and verify booking forms for accuracy and completeness
  </li>
  <li>
   Ensure alignment between:
  </li>
  <ul>
   <li>
    Booking forms
   </li>
   <li>
    CRM records
   </li>
   <li>
    Payment details
   </li>
  </ul>
  <li>
   Coordinate issuance, receipt, and verification of Sale &amp; Purchase Agreements (SPAs)
  </li>
  <li>
   Ensure SPA details match system records and booking data
  </li>
  <li>
   Maintain proper documentation logs and audit trails
  </li>
 </ul>
 <ul>
  <li>
   Track SPA issuance status for all applicable transactions
  </li>
  <li>
   Ensure SPAs are:
  </li>
  <ul>
   <li>
    Issued by developers
   </li>
   <li>
    Signed by relevant parties
   </li>
   <li>
    Verified before transaction closure
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Support revenue recognition readiness by ensuring transactions meet all documentation and verification criteria
  </li>
  <li>
   Coordinate with Finance on invoice eligibility and supporting documentation
  </li>
  <li>
   Prepare and maintain transaction visibility reports, including:
  </li>
  <ul>
   <li>
    DP vs SPA aging
   </li>
   <li>
    Verified Closed Won status
   </li>
   <li>
    Developer-wise recovery readiness
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Liaise with:
  </li>
  <ul>
   <li>
    Sales teams for transaction follow-ups
   </li>
   <li>
    Documentation teams for SPA execution
   </li>
   <li>
    Finance for invoicing and reporting
   </li>
   <li>
    Developers for SPA sharing and acknowledgements
   </li>
  </ul>
  <li>
   Ensure developer documentation expectations are met within agreed timelines
  </li>
 </ul>
 <ul>
  <li>
   Support internal sales teams through Ops/Sales Ops hotline for transaction-related queries
  </li>
  <li>
   Assist in customer-facing support related to transaction execution, documentation, and complaints
  </li>
  <li>
   Coordinate resolution of transaction-related issues, including refunds where applicable
  </li>
 </ul>
 <ul>
  <li>
   Ensure compliance with approved policies, SOPs, and workflows
  </li>
  <li>
   Identify execution gaps, bottlenecks, or recurring issues
  </li>
  <li>
   Proactively suggest process improvements to enhance efficiency and reduce leakage
  </li>
  <li>
   Support implementation of system-driven controls and CRM adoption
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Operations Management, Finance, or a related field
  </li>
  <li>
   Additional certifications in operations, compliance, or project management are a plus
  </li>
  <li>
   5-7 years of experience in: Operations, Sales Operations, Transaction management
  </li>
  <li>
   Real estate operations (preferred)
  </li>
  <li>
   Prior experience working in post-sale execution or documentation-heavy roles is highly desirable
  </li>
  <li>
   Experience in KSA / GCC real estate environment is a strong advantage
  </li>
  <li>
   Strong understanding of transaction workflows
  </li>
  <li>
   Payment verification and documentation handling
  </li>
  <li>
   Ability to manage SPAs and complex documentation processes
  </li>
  <li>
   Reporting and dashboard preparation (Excel / CRM-based)
  </li>
  <li>
   High attention to detail
  </li>
  <li>
   Strong follow-up and ownership mindset
  </li>
  <li>
   Ability to coordinate across multiple teams without authority bias
  </li>
  <li>
   Comfortable working with CRMs and internal systems
  </li>
  <li>
   Strong MS Excel / Google Sheets skillsEnglish: Professional proficiency
  </li>
  <li>
   Arabic: Preferred (especially for coordination with developers and customers)
  </li>
  <li>
   Adaptability
  </li>
  <li>
   High level of integrity
  </li>
  <li>
   Highly organised and detail-oriented
  </li>
  <li>
   Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards and recognition
  </li>
 </ul>
 <ul>
  <li>
   Learning &amp; Development
   <br/>
  </li>
 </ul>
 <p>
  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #KSABayut
 </p>
</div>


Assistant Manager - Sales Operation

Boston Consulting Group (BCG)

<div>
 Who We Are
 <br/>
 <br/>
 At Inverto in Riyadh, we&rsquo;re defining what&rsquo;s next in procurement and supply chain&mdash;driven by ambition, precision, and impact. With the strength of BCG behind us and a sharp entrepreneurial mindset at our core, we partner with leading global organizations to deliver strategies that create lasting value.
 <br/>
 <br/>
 Our people are central to that mission. As experts who move with intent and momentum, we continually invest in developing our capabilities, expanding our reach, and scaling our impact. Growth at Inverto is shared growth-opening new opportunities for our clients, our business, and our teams.
 <br/>
 <br/>
 What You'll Do
 <br/>
 <br/>
 The Business &amp; Operations Senior Manager drives the effective operationalization of Inverto&rsquo;s regional growth agenda by leading key commercial, people, financial, and operational processes for the Middle East.
 <br/>
 <br/>
 Acting as a strategic partner to Inverto leadership and EMESA teams, the role ensures transparency in business development activities, enables strong go-to-market execution, and supports high-quality decision-making through robust performance and financial management. It plays a central role in shaping and sustaining talent and team development, driving a cohesive and high-performing culture, and ensuring optimal staffing and resource allocation.
 <br/>
 <br/>
 The position also safeguards operational excellence by strengthening cross-functional collaboration with BCG Core and Inverto EMESA, ensuring reliable data flow, and securing compliance with governance, legal, and internal standards. Additionally, it oversees local office operations and orchestrates shared services and marketing initiatives to enable seamless delivery and reinforce Inverto&rsquo;s brand presence in the region.
 <br/>
 <br/>
 A key aspect of the role is ensuring alignment between BCG core and Inverto-specific requirements, in accordance with Inverto&rsquo;s global guardrails, and business model.
 <br/>
 <br/>
 Overall, the role is critical in enabling the Middle East business to operate effectively, grow sustainably, and achieve its strategic objectives.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead Management and GTM support
  </li>
  <li>
   Partner with Inverto Managing Directors, Principals, and Inverto EMESA to operationalize the Inverto growth plan and operating model by translating strategic priorities into actionable initiatives and effective execution
  </li>
  <li>
   Liaise with the Inverto Business Excellence team and local Inverto leadership to ensure full transparency in the BD pipeline, including tool management / data accuracy, process alignment, and effective governance of local Inverto leads
  </li>
  <li>
   Enable commercial success by creating visibility into local platforms (e.g., local BCG lead calls), synthesizing insights, and supporting senior stakeholders with actionable steering information
  </li>
  <li>
   People &amp; Talent Management
  </li>
  <li>
   Drive optimal team deployment and resource allocation in close collaboration with the Inverto EMESA team, ensuring sustained delivery capacity and alignment with business needs
  </li>
  <li>
   Shape the Middle East hiring strategy jointly with Inverto EMESA and local recruiting teams, contributing to the attraction and retention of top consulting talent and enhancing the effectiveness of selection processes
  </li>
  <li>
   Coordinate and improve professional development initiatives - including career development, training, retention, and team affiliation - liaising with EMESA team
  </li>
  <li>
   Lead local people-related initiatives that strengthen team cohesion and organizational culture
  </li>
  <li>
   Ensure smooth HR operations and benefits implementation in collaboration with local HR teams
  </li>
  <li>
   Support driving the Teaming process in partnership with Inverto&rsquo;s central Teaming Team, ensuring effectiveness and continuous improvement.
  </li>
  <li>
   Financial Planning &amp; Performance Management
  </li>
  <li>
   Collaborate with Finance teams to steer annual strategic and financial planning processes, ensuring alignment between functional priorities and financial targets
  </li>
  <li>
   Ensure rigorous budgeting, forecasting, and financial reporting, translating data into insights and recommendations for senior leadership
  </li>
  <li>
   Liaise with Inverto and BCG Finance teams to ensure accurate cost accounting and P&amp;L management against Plan
  </li>
  <li>
   Support Inverto Commercial Finance in maintaining full transparency of the project portfolio, enabling informed decision-making on performance and risk management
  </li>
  <li>
   Collaboration &amp; Data flow
  </li>
  <li>
   Maintain strong and effective collaboration with BCG Core and Inverto EMESA teams (BST, HR, IT, etc.), enhancing cross-functional processes and ensuring smooth operational integration
  </li>
  <li>
   Ensure reliable information and data flow between Inverto Middle East and Inverto EMESA, including oversight of non-automated processes and adherence to data governance standards
  </li>
  <li>
   Risk Management &amp; Compliance Coordination
  </li>
  <li>
   Support governance, risk management, and compliance efforts by ensuring alignment of local operations with Inverto EMESA and BCG Core requirements, while proactively identifying improvement areas
  </li>
  <li>
   Ensure compliance with legal standards and internal policies, implementing effective local controls and maintaining transparency on regulatory updates
  </li>
  <li>
   Establish processes to systematically gather and synthesize up-to-date information on relevant compliance regulations
  </li>
  <li>
   Local Coordination &amp; Office Enablement
  </li>
  <li>
   Oversee day-to-day office operations of the Inverto team and act as a key point of contact for internal and external stakeholders, ensuring smooth and efficient business operations
  </li>
  <li>
   Coordinate shared services and functions (e.g., HR, Recruiting, IT) with BCG where applicable, optimizing processes to support local delivery
  </li>
  <li>
   Drive local marketing initiatives and ensure consistent execution of campaigns in alignment with global teams (Global Inverto Marketing and Global Employer Branding), maintaining a unified and compelling brand presence
   <br/>
   <br/>
  </li>
 </ul>
 What You'll Bring
 <br/>
 <br/>
 Bachelors or Masters degree with an above-average grade.
 <br/>
 <br/>
 8+ years of relevant experience within business operations
 <br/>
 <br/>
 Confident presence in an international environment, business fluent in English.
 <br/>
 <br/>
 Who You'll Work With
 <br/>
 <br/>
 Reporting to the Inverto Managing Director
 <br/>
 <br/>
 Working with global, regional and local teams
 <br/>
 <br/>
 Hyper motivated individuals
 <br/>
 <br/>
 Entrepreneurs and those that have a growth mindset
 <br/>
 <br/>
 Teammates that are authentic by nature, they thrive to support the team to win
 <br/>
 <br/>
 Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
 <br/>
 <br/>
 BCG is an E - Verify Employer. Click here  for more information on E-Verify.
</div>


Inverto | Business & Operations Senior Manager

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Purpose
  <br/>
  <br/>
 </strong>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division
 <br/>
 <br/>
 <strong>
  Key Accountability Areas
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability.
  </li>
  <li>
   Align operational goals with the company&rsquo;s overall business strategy and ensure cross-functional teams are working toward shared objectives.
  </li>
  <li>
   Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service.
  </li>
  <li>
   Drive operational innovation through automation, technology adoption, and process improvements.
  </li>
  <li>
   Ensure processes are scalable and adaptable to support business expansion.
  </li>
  <li>
   Establish and monitor KPIs to track and measure operational performance across key areas.
  </li>
  <li>
   Standardize processes and reporting systems to ensure consistency and transparency across the operations department.
  </li>
  <li>
   Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement.
  </li>
  <li>
   Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction.
  </li>
  <li>
   Implement change management practices to ensure successful adoption of new processes, systems, or technologies.
  </li>
  <li>
   Develop and implement robust fraud prevention strategies.
  </li>
  <li>
   Analyze transaction data to identify patterns and anomalies.
  </li>
  <li>
   Collaborate with technology teams to enhance fraud detection algorithms.
  </li>
  <li>
   Train and educate operational staff on fraud prevention best practices.
  </li>
  <li>
   Continuously monitor and adapt fraud prevention measures.
  </li>
  <li>
   Analyze cancellation patterns to identify common reasons
  </li>
  <li>
   Implement measures to reduce cancellations
  </li>
  <li>
   Minimize the impact of cancellations on resources
  </li>
  <li>
   Investigate failed deliveries (e.g., incorrect addresses, customer unavailability).
  </li>
  <li>
   Enhance address validation during order placement.
  </li>
  <li>
   Implement real-time tracking and communication features for customers and drivers.
  </li>
  <li>
   Leverage data analytics to identify wastage trends.
  </li>
  <li>
   Use predictive models to anticipate potential wastage scenarios.
  </li>
  <li>
   Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents.
  </li>
  <li>
   Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration.
  </li>
  <li>
   Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency.
  </li>
  <li>
   Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs.
  </li>
  <li>
   Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence.
  </li>
  <li>
   Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation.
  </li>
  <li>
   Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue.
  </li>
  <li>
   Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations.
  </li>
  <li>
   Lead efforts to automate manual processes within the delivery ecosystem.
  </li>
  <li>
   Evaluate and implement technology solutions (e.g., route optimization, order tracking).
  </li>
  <li>
   Enhance customer self-service options through intuitive app features.
  </li>
  <li>
   Monitor automation performance and iterate for continuous improvement.
  </li>
  <li>
   Establish clear KPIs for compensation effectiveness.
  </li>
  <li>
   Measure the impact of compensation decisions on operational performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Strategy &amp; Planning
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
  </li>
  <li>
   Make critical decisions that support the Division's strategic and tactical direction.
  </li>
  <li>
   Establish the plans for the respective functions/teams and provide inputs that support the Division&rsquo;s goals and objectives.
  </li>
  <li>
   Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
  </li>
  <li>
   Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
  </li>
  <li>
   Participate in the identification and recruitment of key talents for the function.
  </li>
  <li>
   Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
  </li>
  <li>
   Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Budget Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and own the budgeting cycle and provide input to the budgeting process.
  </li>
  <li>
   Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
  </li>
  <li>
   Investigate and propose implementing strategies that result in a positive financial impact for HS.
  </li>
  <li>
   Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
  </li>
  <li>
   Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Governance And Resilience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
  </li>
  <li>
   Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
  </li>
  <li>
   Uphold a high-performance working environment and promote HS&rsquo;s Values.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Knowledge and Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10 -12 years of experience in operations, process improvement, or operational excellence roles
  </li>
  <li>
   Strong knowledge of operational improvement methodologies
  </li>
  <li>
   Strong problem-solving skills
  </li>
  <li>
   Advance analytical skills
  </li>
  <li>
   Leadership skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business management, or a related field
  </li>
  <li>
   Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.
  </li>
 </ul>
</div>


Operations Excellence Senior Manager

Antal International

<div>
 <p>
  <strong>
   Plant Manager &ndash; Food Manufacturing - KSA
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our client, a MNC Food Ingredients company is looking to hire a Senior Operations cum Plant Manager for their new production facility in Saudi Arabia.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Budget:
  </strong>
  SAR 50K &ndash; 60K (plus benefits)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Note:
  </strong>
  Only candidates with Food Manufacturing specifically Food ingredients, Dairy OR Meat Industry. Having strong experience of managing Big Plant Operations along with people management experience will be selected for this role.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
  The Senior Operations &amp; Plant Manager leads the end-to-end performance of the manufacturing facility, delivering strategic and operational excellence across safety, quality, service, cost, sustainability, and people development to drive business profitability and growth in alignment with corporate objectives.
 </p>
 <p>
  The Senior Operations &amp; Plant Manager drives the design, procurement, construction, and commissioning of the processing facility as initial project lead, with pathway to Plant Manager post start‑up.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering / Food / Diary Processing with ten years manufacturing management experience.
  </li>
  <li>
   Experience 10 - 15+ years as a Plant Manager.
  </li>
  <li>
   Expert in processes, equipment, food safety, ERP/MES. Worked with and knowledge of dry mixes, soups/bases, sauces, seasonings, etc. and packaging (technologies and equipment). Manage risks/crises proactively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibility:
  </strong>
 </p>
 <ul>
  <li>
   The Senior Operations &amp; Plant Manager is accountable for end‑to‑end performance of the plant, providing strategic and operational leadership to deliver safety, quality, service, cost, people development, and sustainability objectives in line with business strategy.
  </li>
  <li>
   Develops and delivers the plant operations budget (operating and capital), reviews production costs and plant efficiency, and implements actions to achieve profitability and cash flow targets.
  </li>
  <li>
   Develops plans for cost‑effective use of materials, machines, utilities, and employees, ensuring achievement of plant efficiency metrics and business KPIs.
  </li>
  <li>
   Manages Plant Operating and Capital Budgets and manufacturing‑related cost improvement initiatives, including value engineering and waste reduction. Reviews/approves Factory Operational Readiness Plan, executes commissioning, start up, training curriculum, and employee hiring/onboarding for factory ramp up.
  </li>
  <li>
   Manages URS development for factory functions, ensuring engineering design meets operational requirements and aligns with project budget.
  </li>
  <li>
   Leads production planning and execution, ensuring all products manufactured and distributed meet regulatory (legal), food safety, quality, and customer service requirements and are produced on schedule to meet demand.
  </li>
  <li>
   Drives plant operational roadmap in partnership with corporate functions and collaborates with Supply Chain, Sales, and Finance on S&amp;OP, demand surges, and NPI.
  </li>
  <li>
   Provides overall leadership to operational, technical, and support teams (Production, Packaging, Warehousing, Shipping, Maintenance, Planning, Purchasing), ensuring effective collaboration with Quality, Supply Chain, Finance, HR, and Commercial.
  </li>
  <li>
   Responsible for managing third‑party service providers, including external warehouses and other third‑party operations, ensuring performance, compliance, and cost targets are met.
  </li>
  <li>
   Develops and manages Supply Chain Project Management Plan, operational stakeholder engagement, and communication plans and also creates operational team structure, RACI, and decision matrix; manages resource needs, project tools, risk matrix, and change requests.
  </li>
  <li>
   Leads Health, Safety and Environment programs, ensuring compliance with applicable laws, regulations, and company policies and achievement of plant safety and sustainability goals.
  </li>
  <li>
   Manages the Environment Management Systems and drives Plant Sustainability initiatives in line with corporate and legal requirements. Develops and manages Supply Chain Project Management Plan, operational stakeholder engagement, and communication plans.
  </li>
  <li>
   Champions the use of data, digital tools and manufacturing systems (OEE dashboards, MES, ERP) to drive performance visibility, decision‑making, and loss elimination.
  </li>
  <li>
   Owns plant risk management including business continuity planning, crisis management, and mitigation of operational, quality, safety, and supply risks.
  </li>
  <li>
   Ensures the plant complies with all applicable laws, regulations, relevant industry codes of practice, and company policies across the country of raw material supply, production, and finished goods destination.
  </li>
  <li>
   Ensures effective internal controls over inventory, assets, and operational processes to meet governance and audit requirements.
  </li>
  <li>
   Provides strategic leadership to align plant operations with company business objectives, including capacity planning, network footprint, and make‑or‑buy decisions.
  </li>
  <li>
   Drives the plant&rsquo;s long‑term operational roadmap (automation, digitalization, layout changes, technology upgrades) in partnership with corporate functions.
  </li>
  <li>
   Collaborates closely with Supply Chain, Sales, and Finance to support S&amp;OP, ensuring feasible production plans, service level targets, and optimized inventory across the network.
  </li>
  <li>
   Leads cross‑functional forums to manage demand surges, new product introductions, and portfolio changes, minimizing write‑offs and service failures.
  </li>
  <li>
   Supports key customer initiatives by ensuring on‑time launches, customized specifications, and reliable service performance, and participates in major customer visits or audits as plant owner.
  </li>
  <li>
   Partners with R&amp;D and Commercial on new product development, industrialization, and value engineering to deliver margin improvement and innovation speed‑to‑market.
  </li>
 </ul>
 <p>
 </p>
</div>


Plant Manager

NUCLEI

<div></div><div><div><div><div>Enterprise Sales
</div><div><div><h1 class="jobSectionHeader"><b>Key Account Manager (KSA) (Remote)</b></h1>
<div>Riyadh, Saudi Arabia
<div>Full Time</div></div></div><div><p><br>
</p></div></div></div></div><div><div><div><div><b>Why are we building Nuclei?</b></div><div><br>
Nuclei is a product company working with 25+ leading BFSI and telecom enterprises.</div><div></div><div><br>
Before we started Nuclei, we listed down a few guiding principles. These were essentially the learnings from our previous startups/companies:</div><ul><li><div>
Think big, think global</div></li><li><div>
Build a sustainable company, from various perspectives</div></li><li><div>
Build for the long term, take long term decisions.</div></li><li><p>
Leverage distribution</p></li></ul><p>
All the above points came together to form Nuclei's vision - &quot;To build a well-respected global product company.&quot;</p><div></div><div><b><br>
What will you do?</b></div><p><br>
As a Key Account Manager, you will own and grow strategic bank accounts (existing and new) across <b>KSA </b>and beyond. The ideal candidate will nurture strong B2B relationships, ensure high client satisfaction, and drive growth by partnering with banks to adopt and expand Nuclei&rsquo;s suite of offerings.<br>
<br>
<b>What you will do:</b></p><ul><li><div>
Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal</div></li><li><div>
Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops leads</div></li><li><div>
Understand the bank&rsquo;s customer segments and digital strategy; tailor proposals leveraging Nuclei&rsquo;s marketplace, SaaS marketplace, subscription bundles</div></li><li><div>
Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch</div></li><li><div>
Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell</div></li><li><div>
Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor</div></li><li><p>
Provide feedback to help shape Nuclei&rsquo;s product roadmap based on customer needs and market feedback.</p></li></ul><p></p><p><b><br>
Who should apply:</b></p><ul><li><div><br>
3 to 5 years&rsquo; experience in B2B sales/account management/client success/business development, ideally within fintech/banking /SaaS domain</div></li><li><div>
Based in <b>KSA </b>(mandatory)</div></li><li><div>
Excellent communication, presentation, stakeholder management skills</div></li><li><div>
Strong relationship-building skills and ability to connect with senior decision-makers in banks</div></li><li><div>
Good business sense, comfortable with SaaS-based, enterprise sales cycles</div></li><li><div>
Self-starter, proactive, comfortable working in a dynamic, agile work environment</div></li><li><p>
Ability to work cross-functionally internally and coordinate delivery &amp; operations</p></li></ul></div></div></div></div>

Key Account Manager

Elite Events

<p>Operations Manager</p><p><b>Exceptional Projects Management &amp; Consultancy Company</b><br/>Riyadh, Saudi Arabia</p><p>Position Overview</p><p>The Operations Manager is responsible for overseeing and optimizing the operational performance of the company across three primary departments:</p><p><b>Business Development - Digital Marketing - Administration</b>.</p><p>The role focuses on <b>training staff, implementing operational systems, monitoring performance, and ensuring smooth coordination between departments</b> to support the company&rsquo;s growth and client acquisition goals.</p><p>The Operations Manager ensures that internal processes, staff performance, and operational standards are aligned with the strategic objectives of the company.</p><p>Key Responsibilities:</p><p>1. Department Operations Oversight</p><p>Supervise and coordinate the daily operations of the following departments:</p><p>Business Development</p><ul><li>Oversee sales activities and client acquisition strategies</li><li>Monitor lead generation and conversion performance</li><li>Implement structured sales processes and pipelines</li><li>Ensure proper client follow-up and relationship management</li><li>Review proposals, quotations, and client engagement procedures</li><li>Develop and monitor sales targets and KPIs</li></ul><p>Digital Marketing</p><ul><li>Supervise digital marketing campaigns and strategies</li><li>Monitor performance of social media, website traffic, and lead generation campaigns</li><li>Ensure alignment between marketing activities and business development goals</li><li>Oversee content creation, advertising campaigns, and brand positioning</li><li>Review marketing analytics and adjust strategies accordingly</li></ul><p>Administration</p><ul><li>Oversee day-to-day administrative operations of the company</li><li>Ensure proper documentation, filing systems, and internal communication procedures</li><li>Coordinate office logistics and operational support functions</li><li>Ensure compliance with internal company policies and operational standards</li></ul><p>2. Staff Training &amp; Development</p><ul><li>Develop and implement <b>training programs for employees across all departments</b></li><li>Create <b>Standard Operating Procedures (SOPs)</b> for key operational processes</li><li>Train new employees on company systems, workflows, and operational expectations</li><li>Conduct regular performance coaching and skill development sessions</li><li>Identify operational gaps and provide targeted training to improve efficiency</li></ul><p>3. Process Optimization</p><ul><li>Design and implement operational systems that improve efficiency and productivity</li><li>Establish clear workflows between departments</li><li>Identify operational bottlenecks and implement solutions</li><li>Standardize processes to ensure consistency in service delivery</li></ul><p>4. Performance Monitoring &amp; KPIs</p><ul><li>Establish and monitor <b>departmental performance metrics</b></li><li>Track operational efficiency and employee productivity</li><li>Prepare operational performance reports for company management</li><li>Ensure departments meet defined targets and growth objectives</li></ul><p>5. Interdepartmental Coordination</p><ul><li>Ensure effective communication and collaboration between Business Development, Marketing, and Administrative teams</li><li>Align departmental efforts toward common business objectives</li><li>Support management in implementing strategic initiatives</li></ul><p>6. Reporting &amp; Strategic Support</p><ul><li>Report operational performance and departmental progress to senior management</li><li>Provide insights and recommendations to improve company performance</li><li>Assist in developing operational strategies to support company expansion</li></ul><p>Required Qualifications</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or related field</li><li>3&ndash;7 years of experience in operations management, business development, or administrative management</li><li>Strong leadership and team management skills</li><li>Experience in developing operational processes and training programs</li><li>Strong analytical and organizational abilities</li><li>Excellent communication and problem-solving skills</li></ul><p>Key Skills</p><ul><li>Operations Management</li><li>Sales &amp; Business Development Strategy</li><li>Digital Marketing Understanding</li><li>Staff Training &amp; Development</li><li>Process Design &amp; SOP Development</li><li>Performance Monitoring &amp; KPI Management</li><li>Leadership &amp; Team Coordination</li></ul><p>Preferred Experience</p><ul><li>Experience working in <b>consultancy, project management, interior design, fitout contracting or service-based companies</b></li><li>Experience in <b>sales process development and digital marketing analytics</b></li><li>Experience managing multi-department operations</li></ul><p>Reporting Line</p><p>The Operations Manager reports directly to the <b>Company Director / General Manager</b>.</p><p>www.exceptional-pm.com</p><p>Job Type: Full-time</p>

Operations Manager

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