bookkeeper & billing executive – us logistics

billing executive

chat support specialist (e-commerce) Jobs in Karachi

chat support specialist (e-commerce)

customer success specialist Jobs in Karachi

customer success specialist

bookkeeper & billing executive – us logistics Jobs in Karachi

calling specialist

senior specialist performance courier pricing

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are seeking a highly analytical and results-driven individual to join our regional logistics team as a Senior Specialist, Performance (Courier Pricing).
 
 
 In this role, you will play a critical part in designing, analyzing, and optimizing rider payment and incentive strategies across our 16 diverse markets. Acting as the bridge between high-level business goals and on-the-ground operational reality, you will treat rider incentives as a key operational lever. You will use data-driven insights to improve rider earnings, enhance fleet satisfaction, and drive overall logistics performance while ensuring financial sustainability.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
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 Incentive Strategy &amp; Governance: Define and optimize rider payment and incentive models. Develop frameworks to harmonize incentive strategies across diverse markets while allowing for necessary local adaptations, maintaining consistency and financial discipline. Ensure payment models align with broader business goals, logistics performance KPIs (e.g., delivery time), and rider satisfaction.
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 Financial Impact &amp; Cost Efficiency: Continuously evaluate the financial impact of payment models and monitor cost-per-order (CPO) trends. Ensure incentive structures align with broader profitability targets while maintaining sufficient rider supply and fleet retention.
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 Data Analysis &amp; Insights: Dive deep into large datasets to identify trends, inefficiencies, and areas for improvement in rider payments and logistics operations. Translate complex data into actionable strategic recommendations.
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 Rollout of Models &amp; Automation: Execute and drive the regional implementation of advanced data science models and automated tools tailored to rider payments and operational efficiency.
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 Initiative Rollout &amp; Innovation: Challenge the status quo by introducing innovative techniques to enhance rider payment systems. Support the testing and rollout of strategic initiatives and new pay components (e.g., dynamic pricing, surge models, quest incentives) aimed at improving logistics performance and order acceptance rates.
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 Product Collaboration: Partner with the Delivery Hero&rsquo;s Central Product team to influence the development of payment-related features. You will translate business requirements into product requests, participate in testing, and ensure the successful adoption of new product capabilities across the region.
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 Stakeholder Management &amp; Market Partnership: Work closely with operations, finance, product, and local logistics stakeholders. Build strong relationships with market teams to understand their unique challenges, implement refined incentive structures, and drive scalable solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Experience: 3+ years of professional experience in high-growth tech, logistics, strategy consulting, or investment banking. Experience specifically in the gig-economy, marketplace dynamics, or logistics is a strong plus.
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 Education: University degree in STEM, Economics, Business, or a related quantitative field.
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 Technical Fluency: Proficiency in Excel, SQL, and Looker is required to independently dive into the data, uncover insights, and build robust models.
 </li>
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 Communication: Exceptional English communication skills, both written and spoken. You are comfortable effectively challenging the status quo, and negotiating with senior stakeholders and leadership.
 </li>
 </ul>
</div>

Senior Specialist, Performance (Courier Pricing)

BridgeTech

Job Description:Location: Karachi Department: Sales &amp; Marketing Reports To: Head of Business PlanningWe are looking for an energetic and target-oriented Sales Manager to promote and sell EV bikes. The role focuses on achieving sales targets, expanding market presence, and delivering an excellent customer experience while educating customers about EV technology and benefits.<ul><li>Promote and sell EV bikes to retail and corporate customers through showrooms and field visits.</li><li>Achieve assigned monthly and quarterly sales targets.</li><li>Collect market intelligence, customer feedback, and competitor activity reports.</li><li>Support dealer onboarding, showroom setup, and sales promotions.</li><li>Ensure proper documentation, booking, and coordination with logistics for timely deliveries.</li><li>Maintain accurate daily sales reports and update CRM or sales tracking systems.</li><li>Monitor sales performance, prepare forecasts, and ensure timely achievement of monthly, quarterly, and annual targets.</li><li>Coordinate with marketing teams to execute promotional campaigns, launches, and dealer activation programs.</li><li>Ensure compliance with company policies, pricing structures, and government regulations related to EV products.</li><li>Work closely with supply chain and operations teams to ensure product availability and timely deliveries.</li><li>Represent the company at trade shows, exhibitions, and key stakeholder meetings.</li><li>Prepare regular sales reports and present performance updates to senior management.</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>7&ndash;10 years of sales experience, preferably in motorcycles, EVs, automobiles, or FMCG.</li><li>Proven experience in handling nationwide sales operations and dealer networks.</li><li>Strong understanding of the Pakistani automotive or EV market.</li></ul>Skills &amp; Competencies<ul><li>Strategic sales planning &amp; execution</li><li>Dealer development &amp; relationship management</li><li>Team leadership &amp; performance management</li><li>Market analysis &amp; forecasting</li><li>Strong presentation and reporting skills</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeApplication Question(s):<ul><li>No.of experience in Automotive</li></ul>Work Location: In person

Regional Manager Sales & Marketing

Bioniks.org

Front Desk Officer (FDO)We are looking for a professional and organized Front Desk Officer to manage front desk operations and ensure a smooth visitor and patient experience.Key Responsibilities:<ul><li>Greet and assist visitors in a professional manner.</li><li>Coordinate with Sales and Care Center teams upon patient arrival.</li><li>Handle basic billing and maintain invoice records.</li><li>Provide accurate company information and support inquiries.</li><li>Manage incoming and outgoing parcels, courier coordination, and shipment follow-ups.</li><li>Resolve courier-related issues and report delays or damages.</li><li>Maintain reception office supplies and support administrative tasks.</li><li>Ensure effective time management and multitasking in daily operations.</li><li>To handle Filing.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of relevant experience in front desk, administration, or customer service.</li><li>Strong communication, coordination, and organizational skills.</li><li>Proficiency in MS Office.</li></ul>Location: Tariq roadTiming: 9 am to 6 pmPay: Up to Rs40,000.00 per monthWork Location: In person

Front Desk Officer

Sameer Sain

Online Orders &amp; Customer Support ExecutiveLocation: KarachiJob Description:We are looking for a responsible and organized person to manage our online orders and customer communications.Key Responsibilities:Process and manage daily online orders.Communicate with customers through WhatsApp, phone calls, and social media.Confirm orders and follow up with customers.Coordinate with the dispatch/courier team for timely deliveries.Handle customer inquiries, complaints, and returns professionally.Update order records and maintain accurate customer data.Track pending orders and ensure timely completion.Monitor stock availability and coordinate with the team when items are low.Prepare daily order and sales reports.Maintain a high level of customer satisfaction through excellent service.Requirements:Strong communication and customer service skills.Good English and Urdu communication.Basic computer skills (Excel, email, online systems).Ability to manage multiple orders and tasks efficiently.Experience in e-commerce, online sales, or customer support is preferred.How to Apply:Preferred Skills:Experience with Shopify, Daraz, or other e-commerce platforms.Knowledge of courier booking and shipment tracking.Ability to handle social media inboxes and customer chats.Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Online Orders & Customer Support Executive

ABS INTERNATIONAL

Full-time | On-site | PKR 35,000 &ndash; 40,000/month | 10:00 PM &ndash; 6:00 AMLocation: Gulistan-e-Johar, Block 14, KarachiQuick Details:LocationGulistan-e-Johar, Block 14, Near Darul Sehat Hospital, KarachiShift10:00 PM &ndash; 6:00 AM (Night Shift)SalaryPKR 35,000 &ndash; 40,000 (paid training period)Job TypeFull-TimeProgram Duration3&ndash;4 Month Structured Training &rarr; Direct PromotionGrowth TrackSenior Sales Specialist / Team Manager / QA or Compliance LeadThis Isn't Just a Job. It's a Fast Track to ManagementMost companies make you wait years for a leadership role. We don't.We're launching a Management Trainee &ndash; Leadership Pipeline program designed for driven, sharp, early-career professionals who are ready to learn fast and lead sooner. If you've ever felt like you're capable of more than your current role offers &mdash; this is your opening.For the first 3 to 4 months, you will work directly alongside a Department Manager &mdash; shadowing every decision, sitting in every critical meeting, observing how a high-performing team is run, and building the operational knowledge most people spend years trying to acquire. You'll be paid a competitive salary the entire time. Then, based on your performance and strengths, you'll step into a confirmed leadership role &mdash; as a Senior Sales Specialist, Team Manager, or lead within our Compliance or QA division.We're not looking for someone who needs to be managed. We're looking for someone who's ready to become the manager.What You'll Do During the Training Period (Months 1&ndash;4)<ul><li>Shadow the Department Manager across all daily operations &mdash; floor management, team briefings, performance reviews, and escalation handling</li><li>Observe and participate in sales team supervision, coaching sessions, and shift debriefs</li><li>Learn how KPIs are set, tracked, and enforced at the team level</li><li>Assist the manager in identifying performance gaps and recommending corrective actions</li><li>Develop a working understanding of compliance standards, QA protocols, and reporting structures</li><li>Build relationships across departments and establish credibility with team members</li><li>Take on increasing levels of responsibility as training progresses</li><li>Complete structured assessments at the end of each month to track readiness for promotion</li></ul>What You'll Own After Promotion (Month 4 Onward)Depending on performance and organizational fit, you will be placed in one of the following:<ul><li>Team Manager &mdash; Direct supervision of a sales or operations team; running shift briefings, managing performance, and owning team output</li><li>Senior Sales Specialist &mdash; Leading sales floor activity, mentoring junior reps, and driving conversion metrics</li><li>QA / Compliance Lead &mdash; Overseeing quality assurance processes, conducting call audits, and ensuring team adherence to company and client standards</li></ul>Required Qualifications<ul><li>Minimum Intermediate (FSc or A-levels)</li><li>Strong command of spoken and written English</li><li>Demonstrated ability to lead, influence, and command attention in group settings</li><li>Confident interpersonal presence &mdash; you walk into a room and people take notice</li><li>Availability to work the full night shift: 10:00 PM to 6:00 AM</li><li>Based in Karachi with the ability to commute to Gulistan-e-Johar, Block 14</li><li>High energy, self-motivated, and genuinely eager to grow into a leadership role</li><li>Comfortable working in a fast-paced, target-driven on-site environment</li></ul>Compensation<ul><li>Monthly salary of PKR 35,000 to PKR 40,000 &mdash; determined at the time of offer based on your background and interview performance. </li><li>This is a fully paid structured training program, not an unpaid internship. </li><li>Upon successful promotion to a managerial role, your compensation will be revised upward in line with your new responsibilities.</li></ul>What We Offer<ul><li>Competitive paid training salary (PKR 35,000 &ndash; 40,000/month) from Day 1</li><li>Guaranteed promotion pathway to a named leadership role within 3&ndash;4 months</li><li>Direct mentorship from Department Manager</li><li>Hands-on operational exposure that most roles take years to provide</li><li>A structured environment with clear expectations, real accountability, and real rewards</li><li>Career growth within a US-connected professional services company</li><li>A team culture that recognizes performance and promotes from within</li><li>On-site work environment in a professional, structured office setting</li></ul>Ready to Step Into Leadership?<ul><li>If you're early in your career but think and operate like a leader &mdash; this program was designed for you. We're not offering a desk job. We're offering a launchpad.</li><li>Apply now with your updated CV and our team will be in touch with shortlisted candidates promptly.</li></ul>We are an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and consider all qualified applicants without regard to race, religion, gender, nationality, disability, or any other protected characteristic. We encourage all candidates who meet the role requirements to apply.Pay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you currently residing in Karachi? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you able to commute to and work on-site at our office in Gulistan-e-Johar, Block 14, Karachi? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you available to work in the night shift from 10:00 PM to 6:00 AM? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you comfortable taking on supervisory responsibilities &mdash; including managing, coaching, and holding a team accountable &mdash; as part of this role? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Do you have a confident, assertive communication style and experience leading or coordinating a group of people in any capacity? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you available to join within the next 2 weeks if selected? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li></ul>Work Location: In person

Management Trainee – Leadership Pipeline

Kore Digital Pakistan

We don't hire interns to fetch coffee. We hire them to build international products.we are looking for ambitious, creative, and tech-savvy minds ready to skip the fluff and gain real, hands-on experience on global projects.This is a 4-Month Paid Internship Program in the heart of Karachi (PECHS). Our goal? To turn your potential into a career.Outstanding performers will be offered a Permanent Position at the end of the program.Open Positions:<ul><li>Content Writer</li><li>SEO Specialist</li><li>Video Editor</li><li>Graphic Designer</li><li>WordPress Developer</li><li>Social Media </li><li>Lead Generation Specialist</li></ul>The Non-Negotiables (Requirements):<ul><li>Education: A relevant degree (CS, Media Sciences, Marketing, or IT) is preferred.</li><li>Portfolio: You MUST include a portfolio link or work samples with your application. No portfolio = No consideration.</li><li>Skills &amp; Mindset: Foundational knowledge of your tools, high integrity, punctuality, and a genuine hunger to learn.</li><li>Commitment: Full-time availability (Monday to Friday).</li></ul>What&rsquo;s In It For You?Direct mentorship from our Senior Leads.professional workspace.Certificate of completionHow to Apply:Send your updated Resume ( Must ) and Portfolio ( Must) to: talent@koredigital.com.pk Subject Line: [Position Name](Applications without a clear subject line will be automatically filtered out).Work Location: In person

Internship Program 2026

ibex. Pakistan

<div>
 ibex. Pakistan currently have a job opening for the role of Customer Success Specialist in Karachi. In this role, you will be representing top international companies and provide customer support to their US-based customers. You will be responsible for handling a large number of incoming calls/chats for customer issues and inquiries on a daily basis.
 
 
 The ideal candidate should have excellent English and communication skills, communicate professionally and multitask effectively. They should be discrete while handling sensitive and be passionate about providing world-class customer support.
 
 
 
 Disclaimer:
 
 This is not a sales-based job.
 
 
 
 Qualifications
 
 
 
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 The role is a full-time, on-site in one of ibex. office&rsquo;s in Karachi 5 working days, from Monday to Friday, with weekends off
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 Willingness to support schedule changes during Ramadan or regional holidays as operational needs require (with fair scheduling practices)
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 Perks &amp; Benefits: 24/7 transport system, medical and health insurance, bonuses, incentives, etc
 
 
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 </ul>
 
 Perks Of Being An Ibexian
 
 
 
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 Medical Insurance &amp; OPD
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 Provident Fund with investment options
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
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 Conveyance facility
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 Loan facility
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 Employee Appreciation programs
 
 
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 </ul>
 The monthly salary for this position will be up to PKR 115,000. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
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 Professionally manage a high volume of incoming calls or chats from US-based customers and cater to their complaints, requests, order status, follow-ups, and general inquiries promptly
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 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
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 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with ibex. Pakistan&rsquo;s policies and procedures
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 Deliver exceptional customer service to every customer with empathy, patience and in a composed manner
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 Provide a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across the USA region
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 Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on call
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 Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT)
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 Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issues
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 Proven experience in any customer service, administrative support, call centers, retail or e-commerce support, or a similar customer-facing role is required
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 Excellent written and verbal communication skills in English is also a must
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 Candidates must possess a clear American accent to easily explain and help the customer base in US
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 Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a plus
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 Candidate should be 18 years or older (You will be required to show your CNIC during the interview)
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 Basic knowledge of common office tools like Microsoft Office/Google Workspace, Excel and document formatting
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 Experience using CRM systems is a bonus
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 Fresh graduates looking for fresh jobs in Karachi are encouraged to apply
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 </ul>
</div>

Customer Success Specialist

Explore 329+ Senior specialist performance courier pricing in Karachi this July. Find roles across top companies and apply now to boost your career.