customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

chat support agent

chat support specialist e commerce

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li><li>Timing: Rotational Shift</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Shariq Enterprises Proprietor

Abou US: Shariq Enterprises is a digital solutions company helping brands grow through E-commerce, Marketing, Web Development and AI Automation. We build smart, scalable systems that boost business efficiency and results.Job Description: Shariq Enterprises is seeking a detail oriented, proactive and experienced Amazon Wholesale &amp; Dropshipping FBM Specialist to join our team. The ideal candidate will manage and scale our FBM business using Online Arbitrage and Retail Arbitrage models, ensuring smooth operations and consistent growth.Key Responsibilities:<ul><li>Source profitable products from verified and trusted suppliers.</li><li>List, optimize and manage FBM products on Amazon Seller Central.</li><li>Oversee inventory management, order processing, and timely fulfillment.</li><li>Monitor and analyze sales performance to identify growth opportunities and improve profitability.</li></ul>Requirements:<ul><li>Proven experience managing Amazon operations.</li><li>Strong understanding of Amazon Seller Central, FBM workflows and Amazon policies.</li><li>Excellent analytical, organizational, and communication skills.</li></ul>Details:<ul><li>Compensation: Basic Salary + Allowance</li><li>Career Growth: Opportunities within a fast-growing e-commerce team</li><li>Location: DHA Phase 5</li></ul>How to Apply:Please write &ldquo;FBM Specialist&rdquo; in the subject line of your email and send your resume to: careers@shariqenterprises.comPay: Rs30,000.00 - Rs116,907.94 per monthWork Location: In person

Amazon FBM Specialist

Trademor

About the Role:International Sales executives promote products and services to clients and negotiate contracts to maximize profits.Responsibilities: <ul><li>Meeting with clients virtually or during sales visits</li><li>Cold calling</li><li>Demonstrating and presenting products</li><li>Establishing new business</li><li>Maintaining accurate records</li><li>Reviewing sales performance</li><li>Negotiating contracts and packages</li><li>Meet with potential clients to determine their needs</li><li>Help clients grow their business on Ecommerce.</li><li>Proficiency in English to deal with International Clients.</li><li>Apply your skills in Interpersonal Communication, and Client-Dealing.</li><li>Work as part of a team to delegate tasks among the respective departments</li><li>Able to work in a night shift job (6pm-2am)</li></ul>Requirements:<ul><li>Familiarity with E-commerce platforms; especially E-commerce B2B Sales</li><li>1-2 years of sales and client-facing experience</li><li>Resourceful and adaptable in meeting each client&rsquo;s particular needs</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

International Sales Executive

ROYAL WRIST

About Royal WristRoyal Wrist is a premium retail brand specializing in Watches, Bags, and Perfumes with showrooms across Karachi and a strong e-commerce presence at royalwrist.pk. We are a fast-growing company with a young, professional team. This internship gives you real hands-on HR experience &mdash; not chai banana aur photocopy karna, but actual HR operations from day one.What This Internship Offers YouThis is a structured, paid internship designed for BBA/MBA students or fresh graduates who want to build a serious career in Human Resources. You will work directly under the HR Manager and get exposure to recruitment, payroll, documentation, attendance, and admin operations in a live retail and e-commerce company.✅ Paid Monthly Stipend ✅ Internship Completion Certificate ✅ Letter of Recommendation on successful completion ✅ Real HR experience &mdash; not theoretical tasks ✅ Opportunity for permanent employment based on performance Duration: 3 Months (Extendable based on performance) Timing: Monday to Saturday | 11:00 AM &ndash; 6:00 PM Openings: 1 Position | Immediate JoiningWhat You Will DoRecruitment &amp; Hiring Support<ul><li>Post jobs on Indeed, LinkedIn, and other portals as directed by HR Manager</li><li>Screen incoming CVs and shortlist candidates based on job requirements</li><li>Schedule interviews and coordinate with candidates via WhatsApp, email, and phone</li><li>Maintain a daily tracker of all active positions and candidate status</li></ul>HR Documentation &amp; Record Keeping<ul><li>Prepare offer letters, appointment letters, and employment contracts</li><li>Maintain and update employee files in both physical and digital formats</li><li>Assist in onboarding of new employees &mdash; document collection, EOBI registration, system access coordination</li><li>Ensure all employee records are accurate, complete, and confidential</li></ul>Attendance &amp; Leave Management<ul><li>Monitor daily attendance through biometric system and maintain attendance records</li><li>Track leave applications, maintain leave balances, and update leave register</li><li>Follow up on missing punches and unauthorized absences</li><li>Prepare monthly attendance summary for payroll support</li></ul>Admin &amp; Office Support<ul><li>Manage office stationery, supplies, and vendor coordination</li><li>Maintain filing systems and ensure documents are organized and retrievable</li><li>Handle day-to-day admin queries from staff and direct to relevant departments</li><li>Support HR Manager in preparing HR reports, MIS data, and presentations</li></ul>General HR Operations<ul><li>Assist in executing company events, employee engagement activities, and meetings</li><li>Support in exit formalities &mdash; clearance forms, experience letters</li><li>Maintain confidentiality of all HR data and employee information at all times</li></ul>Who We Are Looking For<ul><li>Currently enrolled in BBA/MBA (HR, Business Administration, or related field) OR fresh graduate &mdash; final year students are strongly encouraged to apply</li><li>Strong interest in building a career in Human Resources</li><li>Good communication skills in Urdu and English &mdash; written and spoken</li><li>Proficient in MS Office &mdash; especially MS Word, Excel, and basic email management</li><li>Organized, detail-oriented, and able to handle confidential information with integrity</li><li>Positive attitude, willingness to learn, and ability to take initiative</li><li>Must be available for a full-time, on-site internship &mdash; no remote or part-time</li><li>Residing in or able to commute to DHA Phase 6, Karachi</li></ul>What Royal Wrist Offers✅ Monthly Stipend: PKR 10,000 &ndash; 15,000 ✅ Internship Completion Certificate (official) ✅ Letter of Recommendation from HR Manager ✅ Hands-on experience across all core HR functions ✅ Direct mentorship from senior HR professional ✅ Exposure to retail, e-commerce, and multi-location HR operations ✅ Strong possibility of permanent job offer upon successful completionHow to ApplyClick Apply on Indeed OR email CV to: hr@royalwrist.pk Subject line: HR &amp; Admin Intern royalwrist.pkPay: Rs10,000.00 - Rs15,000.00 per monthApplication Question(s):<ul><li>Can you easily commute to DHA Phase 6 &amp; Bahdurabad?</li></ul>Experience:<ul><li>Salesman: 1 year (Required)</li></ul>Work Location: In person

HR Intern – Female

Abou US: Shariq Enterprises is a digital solutions company helping brands grow through E commerce, Marketing, Web Development and AI Automation. We build smart, scalable systems that boost business efficiency and results.Job description: Shariq Enterprises is seeking askilled and analytical Amazon Product Researcher to discover high potential products for Online Arbitrage (OA), and Wholesale FBA models.Key Responsibilities:<ul><li>Conduct detailed product research across Amazon/ walmart marketplaces.</li><li>Identify profitable products for OA and Wholesale models.</li><li>Analyze product trends, competition, sales rank and pricing history.</li><li>Evaluate profit margins, ROI, and sourcing options.</li><li>Prepare detailed product sheets and reports.</li><li>Coordinate with sourcing, listing, and operations teams.</li></ul>Requirements:<ul><li>Minimum 6 Month of experience in Amazon product research.</li><li>Strong understanding of Amazon business models (OA, FBA, Wholesale).</li><li>Proficient in research tools.</li></ul>Details<ul><li>Basic Salary + Allowance.</li><li>Career growth opportunities within a growing e-commerce team.</li><li>Location: DHA Phase 5</li></ul>Write &quot;Product Researcher&quot; in your email subject line.Drop your resume at: careers@shariqenterprises.comPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Amazon Product Researcher

Graphic Designer &ndash; E-commerce &amp; Social MediaLocation: Tariq Road, Karachi Job Type: Full-time, On-site Working Hours: 10:00 AM to 6:00 PM Salary: Rs. 25,000 &ndash; Rs. 40,000 per monthAbout TGM StoreTGM Store is looking for a creative and enthusiastic Graphic Designer to join our team at Tariq Road, Karachi.This opportunity is open to fresh graduates, interns, junior designers, and experienced candidates. You do not need years of professional experience&mdash;if you have a good design sense, basic software skills, and a willingness to learn, we encourage you to apply.What You&rsquo;ll Be Working On<ul><li>Social media posts, stories, banners, and advertisements</li><li>Instagram, Facebook, and WhatsApp marketing creatives</li><li>Website banners and e-commerce product graphics</li><li>Sale campaigns, promotional posts, and product launch designs</li><li>Editing and enhancing product images for online listings</li><li>Basic product photography using a camera or mobile phone</li><li>Reels, short videos, or simple motion graphics</li><li>Creative ideas, captions, and marketing concepts using AI tools</li></ul>What We&rsquo;re Looking For<ul><li>Basic to good knowledge of Photoshop, Illustrator, Canva, or similar tools</li><li>A creative eye for modern, clean, and attractive designs</li><li>Basic image editing and product retouching skills</li><li>Understanding of Instagram and Facebook content</li><li>Interest in e-commerce, fashion, lifestyle, or online retail design</li><li>Basic knowledge of ChatGPT, Gemini, or other AI creative tools</li><li>Ability to manage tasks and complete work on time</li><li>Willingness to learn and improve with feedback</li><li>Availability for on-site work at Tariq Road from 10:00 AM to 6:00 PM</li></ul>Additional Skills Are a PlusThese skills are preferred but not compulsory:<ul><li>Product or mobile photography</li><li>Basic lighting knowledge</li><li>Video editing or reel creation</li><li>Fashion, beauty, lifestyle, or female-focused brand design experience</li><li>Experience creating advertisements for online stores</li></ul>Who Can Apply?We encourage applications from:<ul><li>Fresh graduates</li><li>Graphic design students</li><li>Interns looking for a full-time opportunity</li><li>Self-taught designers</li><li>Junior graphic designers</li><li>Experienced designers</li><li>Candidates returning to work after a career break</li></ul>Your portfolio can include professional work, freelance projects, university assignments, personal designs, or social media samples.How to ApplyPlease send your:<ul><li>Updated CV</li><li>Portfolio or design samples</li><li>Current location</li><li>Expected salary</li></ul>Work Location: In person &ndash; Tariq Road, KarachiPay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Graphic Designer Required

XPO9TIAL

Hiring: Upwork Bidder Executive (Bidder + Closer)Company: Xpo9tial Growth Consulting LLP Location: Gulshan-e-Jamal, Karachi Working Hours: 8:00 PM &ndash; 5:00 AM Employment Type: Full-Time (On-site) Experience Required: Minimum 5 Years Compensation: 100K -150K (Depends upon experience) + CommissionPosition OverviewAre you an experienced Upwork Bidder with the confidence to win projects and close UAE &amp; International clients?Xpo9tial Growth Consulting LLP is looking for a highly motivated and performance-driven Upwork Bidder Executive to join our Business Development team. This role is ideal for someone who has a proven track record of identifying high-value opportunities, writing winning proposals, conducting discovery calls, negotiating with clients, and consistently closing deals.The ideal candidate will have experience selling Video Editing, AI Content Creation, and Animation services. If you're passionate about business development and enjoy turning qualified leads into long-term clients, we'd love to hear from you.Key Responsibilities<ul><li>Identify, evaluate, and bid on high-value Upwork projects related to Video Editing, AI Content Creation, and Animation.</li><li>Write personalized, persuasive, and high-converting proposals tailored to each client's requirements.</li><li>Qualify leads and conduct discovery calls to understand client needs.</li><li>Confidently close international clients through Upwork Chat, Zoom, Google Meet, and other virtual communication platforms.</li><li>Negotiate project scope, pricing, and timelines while maintaining strong client relationships.</li><li>Develop and implement ROI-focused bidding strategies to maximize project wins.</li><li>Optimize and manage the company's Upwork profile to improve visibility, credibility, and lead generation.</li><li>Manage the complete sales cycle, from lead generation to successful project closure.</li><li>Collaborate with internal teams to prepare accurate proposals and project estimates.</li><li>Consistently achieve monthly business development, client acquisition, and revenue targets.</li></ul>Required Qualifications<ul><li>Minimum 5 years of proven experience as an Upwork Bidder, Business Development Executive, or Client Acquisition Specialist.</li><li>Demonstrated success in both bidding and closing UAE &amp; international clients.</li><li>Proven ability to convert prospects into long-term clients through written communication and discovery calls.</li><li>Strong understanding of the Upwork ecosystem, including bidding strategies, proposal writing, profile optimization, and platform best practices.</li><li>Experience managing a monthly Upwork Connects budget of approximately $300&ndash;500 with a strong return on investment.</li><li>Excellent spoken and written English with the confidence to communicate professionally with international clients, lead meetings, negotiate terms, and close deals.</li><li>Strong negotiation, objection-handling, relationship-building, and sales-closing skills.</li><li>Experience selling Video Editing, AI Content Creation, and Animation services.</li><li>Self-motivated, target-driven, and capable of working independently in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive market salary plus performance-based commission.</li><li>Opportunity to work with UAE &amp; International clients on premium creative projects.</li><li>Career growth and continuous professional development.</li><li>A collaborative, performance-driven, and supportive work environment.</li><li>Long-term career opportunities within a growing digital solutions company.</li></ul>If you're an experienced Upwork Bidder who can generate leads, confidently close deals, and build lasting client relationships, we'd love to hear from you.Apply today and become part of Xpo9tial Growth Consulting LLP's growing team.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Upwork Bidder Executive (Bidder + Closer)

Explore 134+ Chat support specialist e commerce in Karachi this August. Find roles across top companies and apply now to boost your career.