chat support representative Jobs in Karachi

chat support representative

chat support specialist (e-commerce) Jobs in Karachi

chat support specialist (e-commerce)

customer support representative Jobs in Karachi

customer support representative

amazon ppc specialist

amazon private label specialist Jobs in Karachi

amazon private label specialist

chat support specialist e commerce

ibex

<div>
 
 
 In this role, you will be the first point of contact for customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Professionally manage a high volume of inbound chat and emails from customers regarding their complaints, requests, order status, follow-ups, and general inquiries
 </li>
 <li>
 Deliver an exceptional customer experience on every chat and email, maintaining a professional, empathetic, and courteous demeanor while adhering to high-quality service standards
 </li>
 <li>
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with company policies and procedures
 </li>
 <li>
 Navigate multiple software applications (CRM, order management systems, knowledge base) simultaneously
 </li>
 <li>
 Strive to meet and exceed individual and team performance metrics, including NPS, Customer Satisfaction (CSAT), and call handling time (AHT)
 </li>
 </ul>
 &nbsp;
 
 &nbsp;
 
 <ul>
 <li>
 Minimum Intermediate or above
 </li>
 <li>
 Proficiency in verbal communication skills in English is essential
 </li>
 <li>
 Advanced proficiency in MS Excel
 </li>
 <li>
 6 months of proven experience in a customer-facing role is required
 </li>
 </ul>
</div>

Chat Support Specialist (E-Commerce)

ibex. Pakistan

<div>
 In this role, you will be the first point of contact for customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum Intermediate or above
 </li>
 <li>
 Proficiency in verbal communication skills in English is essential
 </li>
 <li>
 Advanced proficiency in MS Excel
 </li>
 <li>
 6 months of proven experience in a customer-facing role is required
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Professionally manage a high volume of inbound chat and emails from customers regarding their complaints, requests, order status, follow-ups, and general inquiries
 </li>
 <li>
 Deliver an exceptional customer experience on every chat and email, maintaining a professional, empathetic, and courteous demeanor while adhering to high-quality service standards
 </li>
 <li>
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with company policies and procedures
 </li>
 <li>
 Navigate multiple software applications (CRM, order management systems, knowledge base) simultaneously
 </li>
 <li>
 Strive to meet and exceed individual and team performance metrics, including NPS, Customer Satisfaction (CSAT), and call handling time (AHT)
 </li>
 </ul>
</div>

DigixSoft

We're Hiring: E-Sales Executive (Chat-Based) &mdash; Night ShiftAbout the Company DigixSoft / D Soft is a creative design company specializing in custom embroidery digitizing, vector art, and patches for clothing and apparel. We work with clients internationally, handling their design orders and requirements entirely through online chat.The Role We're looking for a motivated E-Sales Executive to join our night shift team. This is a 100% chat-based sales role, no voice calls required. You'll connect with clients through live chat, understand their design needs, close orders, and build strong customer relationships.Perfect for fresh graduates and students wanting to launch a career in online sales, digital sales, or chat support. No experience needed &mdash; just the right attitude and a sales-driven mindset.What We Offer<ul><li>Salary: Rs. 15,000/month</li><li>Fuel Allowance: Rs. 3,000/month</li><li>Paid, hands-on sales training</li><li>Friendly, supportive work environment</li><li>Clear path to grow in online sales</li></ul>Shift &amp; Schedule<ul><li>Timing: 9:00 PM &ndash; 6:00 AM (Night Shift only)</li><li>Saturdays: alternate working days</li><li>Sundays: off</li></ul>Key Responsibilities<ul><li>Handle client queries via live chat (no calls)</li><li>Promote our design services (embroidery, vector art, patches) through chat</li><li>Convert inquiries into confirmed orders</li><li>Maintain professional, friendly communication</li><li>Follow sales scripts and chat guidelines</li><li>Keep customer data and chat records updated</li><li>Meet daily and monthly sales targets</li></ul>What We're Looking For<ul><li>Good English typing and written communication</li><li>Interest in online sales / chat sales / e-commerce</li><li>Able to commit to night shift consistently</li><li>Basic computer and internet skills</li><li>Sales-oriented mindset with convincing ability</li><li>Fresh candidates and students encouraged to apply</li></ul>Office Address: Gulistan-e-Johar, Block 12, Behind Dundas Tower, Near Deaf Reach School, Plot No. B-177, Ground Floor, Karachi https://goo.gl/maps/A5AcHtjhXFD26QhG7Pay: Rs18,000.00 per monthWork Location: In person

E-Sales Executive (Chat-Based) — Night Shift

ARRAK CONSULTING SMC PRIVATE LIMITED

About the RoleArrak Consulting is seeking a proactive and customer-oriented Customer Support Intern to support our e-commerce operations. In this role, you will be the first point of contact for customers, ensuring a smooth and positive experience across all touchpoints while gaining hands-on experience in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, live chat, and social media in a timely and professional mannerAssist customers with product details, order placement, and payment-related queriesHandle shipping updates, delivery tracking, returns, and exchangesGuide customers throughout the online purchasing journeyEscalate complex or unresolved issues to relevant internal teamsMaintain accurate records of customer interactions and resolutionsCoordinate with internal departments to ensure timely issue resolutionStay up to date on products, promotions, and company policiesRequirementsBachelor&rsquo;s degree in progress or recently completedStrong written and verbal communication skills in EnglishBasic understanding of customer service or e-commerce (preferred)Familiarity with Shopify or similar platforms is a plusProficiency in Microsoft Office and general computer applicationsStrong problem-solving and interpersonal skillsAbility to multitask in a fast-paced environmentWillingness to work 6 days a week in a fixed day or night shiftPreferred SkillsExposure to CRM or helpdesk toolsBasic understanding of shipping and order fulfillment processesInterest in e-commerce and online retail operationsPay: Rs50,000.00 - Rs80,000.00 per hourWork Location: In person

Customer Support Executive

Juggernaut Solutions Pvt Ltd

Juggernaut Commerce is a fast-growing digital marketing and e-commerce solutions company based in Karachi, Pakistan, with clients across the United States, United Kingdom, and Australia. We specialize in Amazon Wholesale, Private Label, Dropshipping, SEO, PPC, and marketplace account management. Our mission is to help brands grow with smart, tailored, and performance-driven strategies.We&rsquo;re passionate about nurturing talent and providing hands-on experience that accelerates both personal and professional growth.Role OverviewWe are looking for a Product Hunting &amp; Sourcing Specialist (Remote) who can research, evaluate, and source profitable products for major eCommerce platforms. This role is ideal for individuals with strong analytical skills and a passion for e-commerce, marketplaces, and product trends.Key Responsibilities<ul><li>Conduct in-depth product research using tools and market insights.</li><li>Identify high-demand, profitable products with strong margins.</li><li>Source products through Alibaba, wholesale suppliers, and local vendors.</li><li>Negotiate and manage relationships with suppliers.</li><li>Analyze competitor pricing, trends, and market demand.</li><li>Collaborate with SEO, content, and marketplace teams for product launches.</li><li>Stay updated on global and local eCommerce trends.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business, Marketing, or related field preferred)</li><li>2 years of experience in product hunting, sourcing, or e-commerce research</li><li>Proficiency with tools like Helium 10, Jungle Scout, Keepa (or strong manual research skills)</li><li>Strong analytical, negotiation, and reporting skills</li><li>Familiarity with Amazon, Shopify, Walmart, or eBay</li><li>Detail-oriented, organized, and a problem solver</li><li>Good communication and written English skills</li><li>Only Candidates based in karachi are eligible to apply.</li></ul>Why Join Juggernaut Commerce?<ul><li>Competitive salary</li><li>Performance-based pay</li><li>Opportunity to work with global teams and prestigious clients</li><li>A dynamic, growth-oriented, and collaborative environment</li></ul>Position Details<ul><li>Job Title: Product Hunting &amp; Sourcing Specialist (Remote)</li><li>Location: Karachi, Pakistan (Remote)</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>What's your Expected salary?</li><li>which city are you based in?</li><li>how many years of experience as product hunter?</li><li>What's your current salary?</li><li>what's your notice period ?</li></ul>Work Location: In person

Product Hunting & Sourcing Specialist (Remote)

Alvi Global Enterprises

E-COMMERCE SETUP SPECIALIST &mdash; US OPERATIONSType: Full-TimeAbout: We're hiring e-commerce setup specialists to build out stores for our US ecom clients across Amazon FBA, TikTok Shop, and Shopify.Profile Required:<ul><li>2+ years hands-on experience with Amazon FBA, TikTok Shop, or Shopify setup</li><li>Strong understanding of product listings, SEO, store optimization</li><li>Experience setting up multiple stores per month</li><li>English communication for client coordination</li></ul>Responsibilities:<ul><li>Set up Amazon FBA accounts, listings, and PPC</li><li>Build TikTok Shop and Shopify stores</li><li>Handle product photography uploads, listings, store design</li><li>Coordinate with US sales/account teams</li><li>Hit delivery deadlines</li></ul>Schedule: US Night Shift: 9 PM &ndash; 6 AM Pakistan TimeApply: Send resume + examples of stores set up | +92 317 3918038Pay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

E-COMMERCE SETUP SPECIALIST — US OPERATIONS

Markitt

We are seeking a motivated E-Commerce Sales Intern to support online sales operations, customer handling, and order management. This role is ideal for undergraduates looking to build a career in e-commerce and digital sales.Responsibilities<ul><li>Assist in processing and managing online orders</li><li>Respond to customer queries via phone, email, and social media</li><li>Support sales team in achieving targets</li><li>Update product listings, pricing, and stock information</li><li>Coordinate with logistics for order fulfillment</li><li>Maintain customer and sales records</li></ul>Requirements<ul><li>Undergraduate student (Business, Marketing, Commerce, or related field)</li><li>Fresh candidates encouraged to apply</li><li>Good communication skills</li><li>Basic knowledge of e-commerce platforms</li><li>Proficient in MS Office (Excel, Word)</li><li>Detail-oriented and willing to learn</li></ul>Pay: Rs10,000.00 - Rs15,000.00 per monthApplication Question(s):<ul><li>Do you have the laptop or not?</li></ul>Work Location: In person

E-commerce Sales Intern

Explore 249+ Chat support specialist e commerce in Karachi this June. Find roles across top companies and apply now to boost your career.

249 chat support specialist e commerce jobs In Karachi

Chat Support Specialist (E-Commerce)

Chat Support Specialist (E-Commerce)

E-Sales Executive (Chat-Based) — Night Shift

Customer Support Executive

Product Hunting & Sourcing Specialist (Remote)

E-COMMERCE SETUP SPECIALIST — US OPERATIONS

E-commerce Sales Intern