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senior staff assistant

Cayuse Holdings

<div><p><b>Employment in this role is conditional upon successful execution of the contract by the client.</b></p><p><br>
</p><p><b>The Work:</b></p><p>
The Senior Staff Assistant will provide advanced administrative and organizational support to ensure the efficient operation of the designated office or department. This position requires a highly skilled and detail-oriented professional capable of managing multiple priorities, maintaining confidentiality, and executing tasks with precision in a fast-paced environment. The Senior Staff Assistant serves as a central point of contact, coordinating communications, schedules, and critical functions for senior management or staff members, while also contributing to the overall success of the team.</p><p></p><p><br>
This position aligns with Cayuse&rsquo;s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Serve as a staff assistant to Senior Advisors, coordinating and assisting in the accomplishment of administrative and operational issues, processes, and business needs.</li><li>
Maintain an understanding of the major issues, current and long-term, which are being pursued by the bureau.</li><li>
Maintain liaison with client offices and stakeholders to ensure that deadlines are met for the work tasked by the client.</li><li>
Ensure quality and timeliness of written products drafted by providing guidance, enforcing deadlines, and reviewing for format, style, coherence, accuracy, content, and clearance.</li><li>
Direct substantive reviews and seek to resolve critical issues.</li><li>
Communicate requirements and recommendations, as well as items of special significance or interest to Front Office leadership.</li><li>
Maintain liaison with the client and other 7th floor principals, as well as with principals in other agencies, as necessary.</li><li>
Assist in the development and coordination of appropriate systems of internal controls and provide advice and guidance to staff and program specialists on administrative issues.</li><li>
In connection with the planning of travel for the A/S, the assistant ensures that all briefing material is prepared from draft no later than 48 hours before anticipated departure.</li><li>
Other Duties as assigned.</li></ul><p><b><br>
Qualifications &ndash; Here&rsquo;s What You Need:</b></p><ul><li>
At least two (2) years of staff assistant level responsibilities.</li><li>
Experience with developing project and program plans, goals, objectives, and milestones involving complex programs, systems.</li><li>
Ability to work both independently and with others</li><li>
Secret Clerance is required.</li><li>
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.</li></ul><p><b>
Minimum Skills:</b></p><ul><li>
Excellent interpersonal and oral communication skills.</li><li>
Excellent customer service skills</li><li>
Strong organizational skills, attention to detail, including follow-up on pending tasks.</li><li>
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.</li></ul><p><b>
Our Commitment to you / overview of benefits:</b></p><ul><li>
Medical, Dental and Vision Insurance; Wellness Program</li><li>
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)</li><li>
Short-Term and Long-Term Disability options</li><li>
Basic Life and AD&amp;D Insurance (Company Provided)</li><li>
Voluntary Life and AD&amp;D options</li><li>
401(k) Retirement Savings Plan with matching after one year</li><li>
Paid Time Off</li></ul><p><b>
Reports to: Program Manager</b></p><p></p><p><b><br>
Working Conditions:</b></p><ul><li>
Professional office environment, with the ability to work onsite in the main office.</li><li>
Must be physically and mentally able to perform duties extended periods of time.</li><li>
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.</li><li>
Must be able to establish a productive and professional workspace.</li><li>
Must be able to sit for long periods of time looking at computer screen.</li><li>
May be asked to work a flexible schedule which may include holidays.</li><li>
May be asked to travel for business or professional development purposes.</li><li>
May be asked to work hours outside of normal business hours.</li></ul><p><b>
Other Duties: </b><i>Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</i></p><p></p><p><b><i><br>
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.</i></b></p></div>

Senior Staff Assistant

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community and help us put health first</b><br>
</h1>
The Administrative Assistant 3 follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.<p></p><p>
The <b>Administrative Assistant 3</b> must be a self‑starter who identifies requirements, anticipates requests, and takes initiative to mitigate needs. This role transcribes, types, formats, and proofreads a variety of materials (e.g., correspondence, meeting minutes, reports, presentations) using Microsoft programs. The position builds and manages relationships across Humana in support of departmental objectives and the broader team. Work typically involves semi‑routine assignments.</p><p>
The Administrative Assistant 3 coordinates internal and external meetings, including scheduling, arranging travel for attendees, and ensuring necessary meeting amenities are available. This role manages the appointments and schedules of applicable staff and completes expense reconciliation accurately and in a timely manner for the leaders supported.</p><p>
Decisions typically focus on interpreting area/department policy and determining appropriate methods for completing assignments. Work is performed within defined parameters to identify expectations and quality standards, while allowing some latitude in prioritization and timing. The role operates under minimal direction and follows standard policies and practices, with some opportunity for interpretation, deviation, and independent discretion.</p><p>
Responsibilities also include management, prioritization, and completion of tasks for executives and their organizational needs. The role additionally supports basic <b>network management tasks</b> (e.g., maintaining shared drives, coordinating access needs, and ensuring functional connectivity for meetings and collaboration). This role is also responsible for <b>maintaining and updating CRM tools</b>, with a preference for experience in <b>Salesforce</b>, to support departmental tracking, reporting, and stakeholder management.</p><p></p><div>
For the candidate selected for hire, this role will operate in a hybrid capacity from one of the following office locations: Louisville, KY; Washington, D.C.; Chicago, IL; or New York City, NY.&rdquo;</div><p></p><p><b>
An Ideal Candidate Will Have the Following Skills:</b></p><ul><li>
Calendar Management</li><li>
Initiative</li><li>
Problem Solving</li><li>
Office Administration</li><li>
Corporate Savviness</li><li>
Strong efficiency in scheduling and scheduling tools</li><li>
Multi‑tasking</li><li>
Strong written and verbal communication skills</li><li>
Basic network and systems coordination capabilities</li><li>
Ability to maintain and navigate CRM platforms (Salesforce preferred)</li><li><div>
For the candidate selected for hire, this role will operate in a hybrid capacity from one of the following office locations: Louisville, KY; Washington, D.C.; Chicago, IL; or New York City, NY.&rdquo;</div></li></ul><p></p><h1 class="jobSectionHeader"><b><br>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required Qualifications</b></p><ul><li>
5+ years of administrative experience directly supporting Senior Leadership</li><li>
Proven experience coordinating complex travel arrangements for senior leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes</li><li>
Proficient in Microsoft Outlook, Word, and PowerPoint, including the full Office suite</li><li>
Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows</li><li>
Demonstrates a high level of professionalism, including strong executive presence and polished corporate demeanor in all interactions with internal and external stakeholders</li><li>
Models confident, effective communication and consistently represent the organization&rsquo;s values and standards</li><li>
Exhibits exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, and always maintains discretion and confidentiality</li><li>
Demonstrates the ability to balance multiple initiatives and effectively prioritize workload while remaining flexible to support urgent business needs, including availability during nights and weekends as required</li><li>
Experience with expense reports and reviewing financial documents to align with company policy</li><li><div>
For the candidate selected for hire, this role will operate in a hybrid capacity from one of the following office locations: Louisville, KY; Washington, D.C.; Chicago, IL; or New York City, NY.&rdquo;</div></li></ul><p></p><p><b>
Preferred Qualifications</b></p><p></p><ul><li>
Associates or Bachelor's Degree</li><li>
Salesforce experience</li><li>
Experience with CRM management or similar systems</li></ul><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$53,100 - $72,500 per year<p></p><p><b><br>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About us</b><br>
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Administrative Assistant 3

Washington Global Public Charter School

<p><b>Why Washington Global?</b></p><p>At Washington Global, we are focused on motivating our students to become the best global citizens they can be. We are a 2023 National Blue Ribbon School, and are a highly-regarded, small charter school that provides many learning opportunities, including an internationally-based cultural and academic curriculum, project-based learning, service learning, and a variety of electives and after school programming. Our program enables our students to become well-rounded and engaged in what is happening in, and beyond, our school and community. We offer small class sizes (with an even smaller student to teacher ratio), a 2:1 laptop program, and a focus on technology in our school programming.</p><p>Our entire staff is committed to our school community. Employees at Washington Global have the opportunity to grow and learn alongside a small, close-knit staff of teachers, mentor teachers, instructional coaches, administrators, and operations staff. We offer comprehensive professional development opportunities and support from experienced instructional coaches and mentor teachers to ensure that our faculty grows professionally.</p><p><b>The Position</b></p><p>The After School Academic Program Assistant is responsible for monitoring students in tutoring groups, clubs and activities, as well as providing tutoring sessions, among other duties.</p><p><i>If this position is an ideal fit for your skill set, apply today!</i></p><p><b>Health and Safety</b></p><p>Washington Global values the safety of our employees, students, and families. In support of these values, if you are selected for this job you must adhere to all of Washington Global&rsquo;s health and safety protocols. This includes being fully vaccinated against COVID-19, unless you are granted an exemption for bona fide medical reasons or a sincerely held religious belief. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Washington Global.</p><p><b>Washington Global is an Equal Opportunity Employer, and is a drug-free workplace. Salary is competitive and is commensurate with experience. WGLO provides a comprehensive benefits package, including medical, dental, vision, 401k, long-term disability, and staff preference when enrolling their child(ren) into Washington Global.</b></p><p>Job Type: Part-time</p><p>Pay: $26.13 per hour</p><p>Expected hours: 15.75 per week</p><p>Benefits:</p><ul><li>Employee assistance program</li></ul><p>Application Question(s):</p><ul><li>Are you available Monday, Tuesday, Thursday and Friday from 3:30pm to 6:00pm, and Wednesday from 2:15pm to 6pm?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Washington, DC 20024 (Required)</li></ul><p>Work Location: In person</p>

After School Academic Program Assistant/Tutor- SY 25-26

McKinsey & Company

<div>
 <strong>
  Who You'll Work With
  <br/>
  <br/>
 </strong>
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 <br/>
 <br/>
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 <br/>
 <br/>
 When you join us, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  </li>
  <li>
   A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  </li>
  <li>
   Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  </li>
  <li>
   Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 Our Executive Assistants (EAs) are expected to be creative problem solvers for the Senior Partner and/or Partner whom they support. In this role, you will collaborate with your Partners to optimize their time, create trust-based relationships within their network while building your own, and delivering high-quality end products.
 <br/>
 <br/>
 The Partners&rsquo; network includes their clients, teams, practices, and internal colleagues. You will build ongoing rapport with your Partners, their clients, client assistants, internal colleagues, your EA team and other EAs globally. You will act as an informed representative for the Partners when interacting with clients, internal and external customers, and others, while maintaining the confidentiality of highly sensitive information.
 <br/>
 <br/>
 This role involves organizing, strategically managing, and maintaining detailed and complex calendars for Senior Partners and other team members.
 <br/>
 <br/>
 Your responsibilities will include planning and coordinating client and internal meetings, conference calls, conferences, events, and lunches or dinners, as well as sending out reminders. You will also coordinate complex international and local travel arrangements, manage travel logistics, and accommodate individual preferences.
 <br/>
 <br/>
 Additional duties include tracking and managing all incoming communications, responding to correspondence that does not require the personal attention of the Partner, and assuming responsibility for planning, organizing, and executing projects with minimal guidance. These projects often involve coordinating schedules for senior leadership participants.
 <br/>
 <br/>
 Acting as an informed deputy, you will interact with clients and other key stakeholders whose goodwill and respect are critical to the Partners and the firm, while also fostering strong relationships with clients and their administrative contacts.
 <br/>
 <br/>
 Collaboration with Executive Assistant Managers and department members is essential to ensure smooth workflow, timely actions, and adherence to deadlines.
 <br/>
 <br/>
 The role also includes organizing and maintaining all client and internal files using the firm's authorized system, providing backup coverage as needed, and coordinating events for both internal and external initiatives.
 <br/>
 <br/>
 Additional responsibilities include preparing and submitting timesheets and expenses in accordance with deadlines, managing and monitoring client accounting statements and invoices upon request, and handling miscellaneous tasks such as printing, copying, mailing, and other duties as assigned.
 <br/>
 <br/>
 <strong>
  Your Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Undergraduate degree preferred
  </li>
  <li>
   3+ years supporting senior level executives
  </li>
  <li>
   Outstanding administrative and organizational skills; detail oriented; able to prioritize and multitask; strong ownership evident through responsibility and accountability for end product; highly proactive mindset
  </li>
  <li>
   Highly professional presence on telephone, email, and all other work-related communications platforms
  </li>
  <li>
   Strong typing and proofreading skills; ability to produce typed documents quickly and accurately
  </li>
  <li>
   Computer literate, including strong email and calendaring skills
  </li>
  <li>
   Excellent judgment and resourcefulness
  </li>
  <li>
   Strong technical skills, including proficiency in PowerPoint, Word and Excel
  </li>
  <li>
   Excellent interpersonal skills; positive attitude; ability to build relationships within the firm and with client executives and external experts
  </li>
  <li>
   Ability to expand role beyond responsive support to proactive contributions and ownership for administrative tasks; ability to work independently
  </li>
  <li>
   Able to work efficiently and effectively in a fast-paced, deadline-driven, high-pressure environment
  </li>
  <li>
   Professional commitment to client service; comfortable working in a team setting with client service "can do" attitude
  </li>
 </ul>
</div>


Executive Assistant

FINRA

<div></div><div>The Senior Executive Assistant, Enterprise &amp; Financial Solutions (EFS), provides comprehensive and confidential administrative support to the Executive Vice President, Chief Financial &amp; Administrative Officer (CFAO) and the Chief of Staff &amp; Vice President, Strategic Operations (COS). This involves an advanced technical and administrative skill set in a C-Suite environment and the ability to work with autonomy and discretion in managing sensitive and confidential information on a daily basis.<div></div><div>
Essential Job Functions:</div><ul><li>
Experienced calendar management for CFAO, including scheduling appointments for in-person, conference, and virtual Zoom meetings &ndash; for both internal and external parties. Ensures that appropriate materials are available for meetings, and arranges all meeting logistics as applicable (e.g., building security clearances, video conferencing, meeting room set-up, presentation materials, food and beverage, etc.).</li><li>
Manages incoming and outgoing calls and prioritizes messages, emails, and other correspondence. Handles all calls and visitors to the Office of the CFAO and the C- Suite in general with utmost professionalism. Directs/delegates handling of correspondence to appropriate staff.</li><li>
Attends and reports out on relevant updates and agenda, and scribes for weekly EFS senior leadership direct report meetings.</li><li>
Acts as a proxy to the CFAO in expense report and time approval tasks for direct reports and other senior leaders on an as needed basis, as designated by the CFAO.</li><li>
Manages complex travel arrangements for the CFAO, COS and direct reports to the CFAO, as appropriate for Board meetings, conferences, off-site meetings, and other events, and addresses any time-sensitive changes or cancellations, ensuring compliance with all corporate travel and expense policies.</li><li>
Prepares and tracks expense reports for CFAO and COS and direct reports to the CFAO as appropriate.</li><li>
Prepares correspondence and other written materials at the direction of the CFAO, the COS, and direct reports to the CFAO as appropriate.</li><li>
Prioritizes inquiries and requests utilizing sound judgment, while troubleshooting conflicts with minimal guidance.</li><li>
Assists with the preparation and editing of PowerPoint presentations, as well as Word and Excel documents. Compiles and distributes reports and other documents which may require some analysis.</li><li>
Acts as a back-up to other Executive Assistants (EAs) in the FINRA C-Suite as appropriate. This includes collaborating with other EAs to ensure administrative coverage in the FINRA C-Suite at all times.</li><li>
Provides other related administrative support of a highly sensitive and confidential nature, including Board of Governors and Management Committee support.</li><li>
Demonstration of FINRA&rsquo;s values.</li><li>
Collaboration, both in-person and virtually, in furtherance of FINRA&rsquo;s mission of investor protection and market integrity.</li></ul><div></div><div>
Education/Experience Requirements:</div><ul><li><div>
High school diploma or equivalent. Additional education or training preferred.</div></li><li><div>
Minimum ten (10) years of directly relevant administrative experience. Substantial experience providing executive administrative support and experience in a C-Suite required.</div></li><li><div>
Significant experience utilizing Microsoft Office, including Word, PowerPoint, and Excel applications.</div></li><li><div>
Significant experience utilizing and working on travel and expense tools, including preparing, approving expense reports, and making complex travel reservations. Concur experience a plus.</div></li><li><div>
Expertise utilizing Zoom (scheduling, virtual meeting tools, etc.) or other virtual meeting software.</div></li><li><div>
Demonstrated ability to handle confidential and sensitive information with a high-level of discretion and professionalism.</div></li><li><div>
Exceptional attention to detail and proven ability to manage multiple competing priorities and meet deadlines, and exercise high-level of judgment.</div></li><li><div>
Exceptional verbal and communication skills.</div></li></ul><div></div><div>
Work Conditions:</div><ul><li><div>
Hybrid work environment, with defined in-person presence requirements.</div></li><li><div>
Occasional travel between FINRA offices may be required.</div></li><li><div>
May require overtime, as well as flexibility to work hours that correspond with the CFAO.</div></li></ul><div></div><div>
For work that is performed in CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate&rsquo;s skill set, level of experience, education, and market considerations.</div><div><br>
<br>
CO/FL/TX: Minimum Hourly Rate $33.95, Maximum Hourly Rate $60.58</div><div>
IL/PA: Minimum Hourly Rate $37.46, Maximum Hourly Rate $66.74<br>
MA/MD/VA/Washington, DC: Minimum Hourly Rate $39.09, Maximum Hourly Rate $69.72</div><div>
NY/NJ: Minimum Hourly Rate $39.09, Maximum Hourly Rate $72.75</div><div></div><div>
#LI-Hybrid</div><div></div><div>
To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.</div><div></div><div><i>
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.</i></div><div></div><div><i>
Please note: If the &ldquo;Apply Now&rdquo; button on a job board posting does not take you directly to the FINRA Careers site, enter </i><i>www.finra.org/careers</i><i> into your browser to reach our site directly.</i></div><div></div><div>
Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.</div><div></div><div>
Time Off and Paid Leave*</div><div></div><div>
FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.</div><div></div><ul><li>Based on full-time schedule</li></ul><div></div><div>
Important Information</div><div></div><div>
FINRA&rsquo;s Code of Conduct imposes restrictions on employees&rsquo; investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code&rsquo;s investment and securities account restrictions, and new employees must comply with those investment restrictions&mdash;including disposing of any security issued by a company on FINRA&rsquo;s Prohibited Company List or obtaining a written waiver from their Executive Vice President&mdash;by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.</div><div></div><div><br>
As standard practice, employees must also execute FINRA&rsquo;s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company&rsquo;s policy on nepotism.</div><div></div><div>
Search Firm Representatives</div><div></div><div>
Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.</div><div></div><div>
FINRA is an Equal Opportunity Employer</div><div></div><div>
All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law.</div><div></div><div>
FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA&rsquo;s Employee Relations team at 240-386-4865 or by email at <div>EmployeeRelations@FINRA.org</div>. Please note that this process is exclusively for inquiries regarding accommodations in the application process.</div><div></div><div>
FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.</div><div></div><div>
FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.</div></div><div></div>

Senior Executive Assistant, Enterprise & Financial Solutions

KeenLogic

<div>
 <strong>
  Tier I Help Desk Agent
  <br/>
  <br/>
 </strong>
 KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services to ensure continuity of operations across Senate offices. This contract spans six years beginning March 1, 2026 (two base years and four option years), offering long-term stability and growth.
 <br/>
 <br/>
 Work will be performed on-site at Senate facilities in Washington, DC, and other approved Senate locations as required. This is a full-time position o&fflig;ering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance.
 <br/>
 <br/>
 Tier I Help Desk Agents serve as the first point of contact for Senate end users. They provide frontline technical support for routine software, hardware, and connectivity issues, ensuring courteous and timely resolution or escalation.
 <br/>
 <br/>
 <strong>
  Quali&filig;cations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to pass a Senate background check and must be eligible for Senate Office building access
  </li>
  <li>
   3+ years of IT support experience
  </li>
  <li>
   Strong customer service skills
  </li>
  <li>
   One of the following certifications: ITIL, Security+, HP, Apple, Microsoft
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Duties And Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Provides Tier I technical support for software, hardware, and network issues by performing initial problem diagnosis and guiding users through step-by-step solutions, or by applying established procedures to resolve first-tier support issues
  </li>
  <li>
   Uses automated information systems and ticketing tools to analyze routine situations and document incidents, requests, troubleshooting steps, and resolutions
  </li>
  <li>
   Reviews incoming service requests (computer-generated, phone, email, or in person), sorts, codes, and prioritizes them for proper action in accordance with established procedures and service level agreements
  </li>
  <li>
   Resolves issues within defined Tier I scope or escalates to more senior technical support as necessary, ensuring accurate handoff and documentation
  </li>
  <li>
   Supports users by fulfilling individual requests for information and providing basic training on available systems, applications, and tools
  </li>
  <li>
   Conducts technical research using approved knowledge bases, documentation, and other information sources to support requests related to ongoing programs
  </li>
  <li>
   Interacts, coordinates, and escalates issues to other team members to ensure timely resolution of the underlying issue
  </li>
  <li>
   Serves as the first point of contact for IT support requests and provides professional, customer-focused assistance in a high-visibility environment
  </li>
  <li>
   Verifies user identity and authorization prior to performing support actions in accordance with security policies
  </li>
  <li>
   Performs basic account support functions, including password resets and access-related assistance, following approved security procedures
  </li>
  <li>
   Identifies recurring issues or trends and communicates them to senior staff for awareness and potential resolution
  </li>
  <li>
   Maintains awareness of known issues, system outages, and planned maintenance to provide accurate and consistent communication to users
  </li>
  <li>
   Assists with basic device setup and onboarding activities as directed
  </li>
  <li>
   Contributes to the knowledge base by documenting solutions and approved workarounds
  </li>
  <li>
   Adheres to security, confidentiality, and acceptable use policies at all times
   <br/>
   <br/>
  </li>
 </ul>
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</div>


Tier I Help Desk Analyst

Inter-Con Security Systems

<p><b>Oveview</b></p><p>Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.</p><p>Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.</p><p><i>Inter-Con is Everywhere Security Matters. </i></p><p><b>Job Summary:</b><br/>Our Senior Security Operations Manager will report to the Contract Account Director of Operations. This person will liaise with client representatives to measure contract KPI&rsquo;s and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.</p><p>The Senior Security Operations Manager will meet or exceed all established operations goals to ensure contract compliance, while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person&rsquo;s responsibility.</p><p>Essential duties and responsibilities:</p><p><b>Strategic Vision and Business Operation Goals -</b> Establish weekly, monthly, and quarterly operations goals in support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of the achievement/progress via Salesforce reports, metrics, or other tools. Review all relevant reports to increase efficiency and productivity. Exhibit strong collaboration with all functional departments to achieve business goals. Strategic involvement in company and client programs, initiatives, committees, and task forces. Provide leadership oversight and guidance with direct reports to achieve goals.</p><p><b>Performance Management - </b>Recruit, hire, and retain operations professionals through proper coaching and performance management. Establish performance goals for the security teams and continuously monitor progress. Ensure direct reports are properly managing performance and development of security personnel, including, but not limited to the completion of performance reviews, development plans for security officers, and potential Performance Improvement Plans for employees showing negative trending performance. Timely completion of all performance management processes for direct reports.</p><p><b>Training &amp; Development -</b> Identify team performance gaps and development areas and offer solutions to narrow the gap. Ensure all individual required training is completed, with a heavy emphasis on professional development and supporting processes. Provide leadership supervision in the development and execution of customized training and improvement processes for operations functions. Conduct regular staff and team meetings to discuss goals and strategy, celebrate successes, and share best practices. Maintain an extensive knowledge of complex industry standards, current security issues and technology and update managers on risks and threats that could impact the cluster,and provide recommendations for proactive solutions and best practices.</p><p><b>Customer Service -</b> Ensure 100% customer satisfaction through excellent and frequent client engagement. Lead by example in working with various other internal departments to resolve challenging customer service-related issues timely. Must be knowledgeable of market, industry trends, competitors, and demographics to be successful in setting overall operations and customer strategies.</p><p>Other responsibilities:</p><ul><li>Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for assigned locations</li><li>Conduct quality assurance inspections, monitor, and manage the Security Officers in the assigned region</li><li>Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders</li><li>Serve as Inter-Con&rsquo;s Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time</li><li>Oversee the training and operational employment of Field Supervisors and Security Officers</li><li>Ensure the highest standards of conduct, appearance, performance, and training are being met at all times</li><li>Keep the Contract Account Director apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner</li></ul><p>Qualifications:</p><ul><li>Speak, read, and write English</li><li>Must be age 18 or older</li><li>Four year degree in Criminal Justice, Business Administration or related field</li><li>Minimum 3 &ndash; 5 years of professional‐level experience required. Prior experience in the security industry, law enforcement and/or military required.</li><li>Experience in scheduling, operations or other functions of security industry a plus</li><li>Current state driver&rsquo;s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required</li><li>Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.</li><li>Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service‐focused manner and to de‐escalate situations before they become hostile or unpleasant required</li><li>Outstanding verbal and written communication skills required including the ability to write effective and concise reports in neat, legible handwriting.</li><li><b>Must have a high level of technological acumen or mastery of Microsoft Office software, Salesforce, HRIS Platforms, and other web-based management platforms.</b></li><li>Professional, articulate; and able to use good independent judgment and discretion</li><li>Ability to effectively enforce post orders, security standards, and company policies equitably and consistently</li><li>Experience in hiring, developing, motivating and retaining quality staff</li><li>Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required</li><li>Incumbent must be available to work outside normal shift schedule on an as‐needed basis, and must be accessible by phone 24/7 for emergency response</li></ul><p><i>Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.</i></p><p>Job Type: Full-time</p><p>Pay: $140,000.00 - $150,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Senior Security Operations Manager

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