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senior support engineer

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<div><div>
The Division:</div><div>
Founded in 2009, Premier Construction Software is a global provider of AI-powered construction ERP solutions. Premier helps construction teams manage complex financials, automate workflows, and gain real-time visibility into project performance through intelligent, data-driven tools. 
 
With offices across North America, Australia/New Zealand, and the UAE, Premier supports customers operating in multiple regions and time zones. Premier is a subsidiary of Constellation Software Inc., a global leader in vertical market software.</div><div>
The Position:</div><div>
We are hiring Senior Software Developer (Support) to expand our technical support capacity as the platform scales. This is a senior, hands-on role focused on complex troubleshooting, data integrity, API-based integrations, and close collaboration with Product, Development, and QA teams. The role requires strong SQL expertise, sound judgment, and deep ERP domain knowledge.</div><div>
Reporting &amp; Collaboration:</div><div>
This role reports directly to the Tech Support Lead. In addition, the Senior Technical Support Engineer works closely with the Executive Product Director on customer-support-related initiatives, escalations, and systemic product improvements informed by support trends. The successful hire will work from the Contour Software Lahore office as part of the resource-center team that is an extension of the division-based R&amp;D department.</div><div>
Coverage &amp; Time Zone Alignment:</div><div>
AU Time Zone &ndash; Primary support for Australia with overlap into North America</div><div>
Key Responsibilities:</div><div><ul><li>
Own and resolve complex, data-centric and integration-related technical issues</li></ul></div><div><ul><li>
Investigate discrepancies across UI, reports, APIs, workflows, and database layers</li></ul></div><div><ul><li>
Safely perform approved data corrections with strong audit and data-integrity awareness</li></ul></div><div><ul><li>
Troubleshoot API-related issues including payload validation, data mapping, and system interactions</li></ul></div><div><ul><li>
Determine when issues require product or engineering escalation versus data or configuration fixes</li></ul></div><div><ul><li>
Collaborate closely with Product, Development, QA, and Support leadership</li></ul></div><div><ul><li>
Provide clear written and verbal communication on root cause, impact, and resolution</li></ul></div><div>
Business &amp; Domain Knowledge:</div><div><ul><li>
ERP systems with construction or project-based accounting</li></ul></div><div><ul><li>
General Ledger, fiscal periods, AP/AR workflows, and financial controls</li></ul></div><div><ul><li>
Job Costing, Subcontracts, Change Orders, Billing, and Forecasting</li></ul></div></div><div><div><ul><li>
Reporting accuracy, cross-module data consistency, and downstream financial impact</li></ul></div><div>
Technical Skills (Must-Have):</div><div><ul><li>
Expert-level Microsoft SQL Server (advanced troubleshooting, scripting, execution)</li></ul></div><div><ul><li>
Strong understanding of audit-safe data handling in production environments</li></ul></div><div><ul><li>
C# / ASP.NET (ability to read and understand backend service logic)</li></ul></div><div><ul><li>
REST API fundamentals (request/response analysis, payloads, status codes, integrations)</li></ul></div><div><ul><li>
Angular (working knowledge for UI and API interaction analysis)</li></ul></div><div>
Soft Skills &amp; Senior Expectations:</div><div><ul><li>
Excellent verbal and written communication skills</li></ul></div><div><ul><li>
Strong analytical thinking and sound independent judgment</li></ul></div><div><ul><li>
High ownership, accountability, and attention to detail</li></ul></div><div><ul><li>
Ability to operate effectively across time zones and cross-functional teams</li></ul></div></div>
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Senior Software Developer (Support)

Datamatics Global Services Ltd

<div><h2 class="jobSectionHeader">Job Title: Senior Data Engineer (AWS)</h2>
Experience: 6&ndash;8 Years 
Location: Remote 
Industry: Retail / Data &amp; Analytics<h3 class="jobSectionHeader"> 
Job Summary</h3>
We are seeking highly skilled and innovative Senior Data Engineers (AWS) to join a dynamic team supporting advanced data initiatives. The ideal candidates will have strong hands-on experience in building scalable data pipelines, working with AWS data services, and delivering high-quality data solutions in fast-paced environments.
This role requires individuals who are problem-solvers, adaptable, and capable of working collaboratively within high-performing teams.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Design, develop, and maintain scalable data pipelines using AWS services.</li><li>
Build and optimize ETL/ELT processes using AWS Glue and DBT (Data Build Tool).</li><li>
Manage and configure data workflows and orchestration within the Orion framework.</li><li>
Develop and maintain configuration files and ensure seamless integration across systems.</li><li>
Collaborate with data architects, analysts, and business stakeholders to deliver data solutions.</li><li>
Optimize data processing performance and ensure data quality and reliability.</li><li>
Work on data modeling, transformation, and warehousing solutions.</li><li>
Implement best practices for data governance, security, and compliance.</li><li>
Troubleshoot and resolve data-related issues across pipelines and infrastructure.</li><li>
Contribute to continuous improvement and innovation in data engineering practices.</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Expertise</h3><ul><li>
Strong experience with AWS ecosystem, including:<ul><li>
AWS Glue</li><li>
Amazon S3</li><li>
AWS Lambda</li><li>
Amazon Redshift / RDS</li></ul></li><li>
Hands-on expertise in DBT (Data Build Tool) for data transformation.</li><li>
Solid understanding of data pipeline architecture and ETL/ELT processes.</li><li>
Experience working with Orion framework and handling configuration-driven workflows.</li><li>
Good understanding of networking concepts within AWS environments (VPC, subnets, security groups).</li><li>
Proficiency in SQL and Python for data processing.</li><li>
Experience with version control systems (Git).</li><li>
Familiarity with CI/CD pipelines for data workflows.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience in retail or supply chain data environments.</li><li>
Exposure to real-time data processing and streaming frameworks.</li><li>
Knowledge of data lake and lakehouse architectures.</li><li>
AWS certifications (e.g., AWS Certified Data Analytics or Solutions Architect).</li></ul><h3 class="jobSectionHeader">
Key Competencies</h3><ul><li>
Strong analytical and problem-solving skills</li><li>
Innovative mindset with a focus on continuous improvement</li><li>
Ability to work in high-performance, collaborative teams</li><li>
Excellent communication and stakeholder management skills</li><li>
Ownership and accountability for deliverables</li></ul>
soIkqs9cJc</div>

Senior Data Engineer (AWS)

Creative Electronics & Automation

Company: Xorora Location: Lahore, Pakistan Job Type: Full Time Shift: Evening and night shift aligned with international clientsJob OverviewXorora is hiring a Senior Full Stack Developer who can lead technical delivery and also support client discovery calls, solution discussions, and technical scoping.This is not a pure coding role. We are looking for someone who can understand client requirements, ask the right technical questions, recommend practical solutions, and then help deliver those solutions with confidence. The ideal candidate should be comfortable working across frontend, backend, databases, APIs, integrations, cloud environments, and modern development workflows.This role is best suited for a senior developer who has strong communication skills, commercial awareness, and the maturity to represent the technical side of the business during discussions with international clients.About XororaXorora is a growing data, digital, and software consultancy serving international clients across multiple industries. We build structured, performance driven solutions across analytics, marketing, and technology. Our focus is long term growth, operational discipline, and international service standards. We are building a high performance team aligned with global markets.Key Responsibilities<ul><li>Lead the development and delivery of full stack web applications for international clients</li><li>Join discovery calls with clients and prospects to understand business needs and technical requirements</li><li>Support business development during pre sales discussions by providing technical input and solution direction</li><li>Translate business requirements into clear technical plans, architecture recommendations, and delivery scopes</li><li>Build and maintain frontend and backend systems using modern frameworks and best practices</li><li>Develop APIs, integrations, database driven applications, and scalable backend logic</li><li>Review technical feasibility and identify risks, dependencies, and delivery considerations early</li><li>Collaborate with business development, design, data, and delivery teams to shape practical solutions</li><li>Guide junior and mid level developers when required</li><li>Contribute to code quality, system performance, security, and maintainability</li><li>Support AI automation, process automation, and workflow improvement initiatives where relevant</li></ul>Required Skills and Experience<ul><li>5+ years of hands on full stack development experience</li><li>Strong frontend experience with technologies such as React, Next.js, Vue.js, or similar modern frameworks</li><li>Strong backend development experience using Node.js, Python, PHP, .NET, or comparable technologies</li><li>Strong understanding of APIs, authentication, integrations, and application architecture</li><li>Solid experience with SQL and relational databases such as PostgreSQL, MySQL, or SQL Server</li><li>Good understanding of cloud platforms, hosting, deployment workflows, and version control</li><li>Experience working with Git and professional development practices</li><li>Ability to understand business problems and turn them into practical technical solutions</li><li>Excellent spoken and written English is mandatory</li><li>Confidence in speaking with international clients and explaining technical concepts clearly</li><li>Ability to work evening and night shift hours aligned with international markets</li></ul>Preferred Experience<ul><li>Experience in a software house, consultancy, agency, or client services environment</li><li>Experience participating in solution design, effort estimation, and technical scoping</li><li>Familiarity with WordPress, headless CMS, ecommerce platforms, or custom web solutions</li><li>Exposure to AI automation tools, LLM based workflows, chatbots, business automation, or process automation</li><li>Experience with AWS, Azure, or Google Cloud is a plus</li><li>Understanding of performance optimisation, secure development, and scalable architecture is a plus</li></ul>What We Are Looking For<ul><li>A senior developer who can contribute beyond coding</li><li>Someone who can support discovery calls and represent the technical side of the business professionally</li><li>Someone who understands both delivery and client communication</li><li>A practical thinker who can recommend the right solution based on business needs</li><li>Someone reliable, mature, and comfortable working with international clients</li></ul>What Success Looks Like in This Role<ul><li>You can confidently join client calls and contribute to technical discovery conversations</li><li>You can turn requirements into clear technical direction and realistic implementation plans</li><li>You can deliver high quality full stack solutions with minimal supervision</li><li>You can work closely with business development during pre sales and early stage solutioning</li><li>You can improve delivery quality, technical confidence, and client trust</li></ul>Why Join Xorora<ul><li>Work with international clients across data, digital, and software projects</li><li>Get exposure to both technical delivery and client facing solution discussions</li><li>Be part of a growing consultancy with long term ambitions</li><li>Work closely with leadership and contribute to business growth</li><li>Play a visible role in both delivery and technical pre sales support</li></ul>Application InstructionsPlease apply with your updated CV.If available, also share your LinkedIn profile, GitHub, portfolio, or links to live projects you have worked on.Candidates with strong communication skills, solid full stack experience, and the ability to support client discussions will be prioritised.Job Type: Full-timeWork Location: In person

Senior Full Stack Developer | Client Discovery Support

DS Marketing Agency

Job Summary:We are looking for an experienced and customer-focused Senior Customer Support Representative to join our team. In this role, you will handle complex customer inquiries, provide high-quality support, and assist in guiding junior team members. The ideal candidate has strong communication skills, leadership abilities, and a proven track record in customer service.Key Responsibilities:<ul><li>Manage outbound customer interactions via dialer.</li><li>Handle escalated issues and provide effective resolutions in a timely manner</li><li>Deliver exceptional customer service and ensure a positive customer experience</li><li>Assist in training and mentoring junior customer support agents</li><li>Monitor team performance and provide feedback when required</li><li>Maintain accurate records of customer interactions in CRM systems</li><li>Ensure compliance with company policies and service standards</li><li>Identify opportunities to improve processes and customer satisfaction</li></ul>Requirements:<ul><li>Minimum 1-2 years of experience in customer support or call center roles</li><li>Proven experience handling escalations and complex customer issues</li><li>Excellent communication skills in English (both verbal and written)</li><li>Strong leadership and team collaboration abilities</li><li>Proficiency in CRM tools and basic computer applications</li><li>Ability to multitask and work in a fast-paced environment</li></ul>Preferred Qualifications:<ul><li>Experience in international campaigns (UK/US)</li><li>Background in sales or upselling is a plus</li><li>Familiarity with VOIP systems or dialer tools</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth and development opportunities</li><li>Supportive and professional work environment</li></ul>Equal Opportunity Employer Statement:We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Senior Customer Support Representative

HR Ways

Senior Software Engineer (JavaScript/TypeScript)About Company:﻿We are a product company serving US-based clients in the cybersecurity domain. Our office is located in Phase 8, Lahore.We are looking for a Senior Software Engineer (JavaScript/TypeScript) to build highly resilient, high-performance web applications and contribute to delivering world-class secure mobile services.Role Purpose<ul><li>Build and maintain robust, scalable web applications</li><li>Collaborate within a self-organizing, cross-functional Agile team</li><li>Develop high-quality front-end applications using Angular and Node.js</li><li>Influence technical direction and continuously improve tools and processes</li></ul>Key Responsibilities<ul><li>Translate designs and wireframes into high-quality, maintainable code</li><li>Integrate payment gateways using third-party APIs</li><li>Optimize applications for maximum performance across devices and browsers</li><li>Ensure applications are secure, resilient, and production-ready</li><li>Build reusable front-end components and libraries</li></ul>Requirements<ul><li>4&ndash;5 years of experience as a Full Stack or Senior Software Engineer (Angular &amp; Node.js)</li><li>Strong proficiency in JavaScript/TypeScript and modern ECMAScript standards</li><li>Experience with responsive and adaptive design frameworks</li><li>Solid understanding of RxJS, RESTful APIs, and asynchronous programming</li><li>Familiarity with front-end tools such as Webpack, Babel, NPM, and CI/CD pipelines</li><li>Experience with authorization mechanisms (e.g., JWT) and API gateways</li><li>Experience with Express or similar frameworks is a plus</li></ul>Nice to Have:<ul><li>Experience in building native iOS applications</li></ul>Location: Phase 8, Lahore Working Hours: 12:00 PM &ndash; 8:00 PM (to be confirmed)Work Location: In person

Software Engineer

Aesom Private Limited

Job Title: MEP Design Engineer (Mechanical / Electrical / Plumbing)Location: Lahore, Pakistan Employment Type: Full-TimeAbout UsAESOM is a professional engineering and design firm delivering high-quality construction solutions for USA-based construction projects. We are currently seeking a MEP Design Engineer with solid hands-on experience in Mechanical, Electrical, and Plumbing (MEP) design.Job Summary:The MEP Design Engineer will support the design team in developing coordinated MEP designs, construction drawings, and BIM models in compliance with USA building codes and standards.Key Responsibilities<ul><li>Prepare MEP design drawings for Mechanical (HVAC), Electrical, and Plumbing systems</li><li>Develop and update Revit/BIM models for building services</li><li>Assist in design calculations, layouts, and equipment sizing</li><li>Coordinate with architects, structural engineers, and senior MEP engineers</li><li>Ensure compliance with USA building codes (ASHRAE, NFPA, IPC, NEC)</li><li>Participate in clash detection and interdisciplinary coordination</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Mechanical, Electrical, or relevant Engineering discipline</li><li>Minimum 3 years of experience in MEP design</li><li>Revit &amp; BIM experience is mandatory</li><li>Hands-on experience with USA building codes and projects</li><li>Good understanding of HVAC, electrical systems, plumbing, and fire protection</li><li>Ability to work independently and within a team</li></ul>Perks &amp; Benefits<ul><li>Market-competitive salary</li><li>Health insurance</li><li>Provident fund</li><li>Exposure to international (USA) projects</li><li>Professional growth and learning opportunities</li></ul>Apply NowInterested candidates may share their resume at yumna@aesom.co Subject Line: MEP Design Engineer. . .#MEPDesignEngineer #MEPDesign #RevitMEP #BIMEngineering #HVACDesign #ElectricalDesign #PlumbingDesign #USABuildingCodes #EngineeringJobsPakistan #LahoreJobs #NowHiringWork Location: In person

MEP Design Engineer (Mechanical / Electrical / Plumbing)

<div><h2 class="jobSectionHeader">Job Title: Senior Data Engineer</h2>
Location: Remote 
Experience: 7 - 10 Years 
 
Only CV's which are as per JD will be shortlisted<h3 class="jobSectionHeader">
Role Purpose</h3>
We are seeking a highly skilled Senior Data Engineer to design, develop, and maintain scalable data pipelines and modern data platforms leveraging the Microsoft Fabric and Azure ecosystem. This role is critical in enabling data-driven decision-making by building efficient, reliable, and high-performance data solutions that support analytics, reporting, and advanced data use cases across the organization.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h4 class="jobSectionHeader">
Data Engineering &amp; Development</h4><ul><li>
Design, build, and maintain robust ETL/ELT pipelines using Azure Data Factory (ADF) and Microsoft Fabric</li><li>
Develop and optimize data workflows using PySpark and SQL</li><li>
Implement and manage Lakehouse architecture using the Medallion (Bronze, Silver, Gold) layers</li><li>
Work with Azure Data Lake Storage (ADLS) and Delta Lake for scalable data storage and processing</li><li>
Integrate data from multiple sources while ensuring data quality, consistency, and reliability</li></ul><h4 class="jobSectionHeader">
Collaboration &amp; Enablement</h4><ul><li>
Partner with BI developers and analysts to enable data models and reporting solutions</li><li>
Collaborate with cross-functional stakeholders to translate business requirements into technical solutions</li></ul><h4 class="jobSectionHeader">
Performance &amp; Reliability</h4><ul><li>
Monitor, troubleshoot, and optimize data pipelines and system performance</li><li>
Ensure high availability and scalability of data platforms</li></ul><h4 class="jobSectionHeader">
Governance &amp; Compliance</h4><ul><li>
Implement and enforce data governance, security, and compliance best practices</li><li>
Ensure proper data lineage, cataloging, and documentation</li></ul><h3 class="jobSectionHeader">
Additional Responsibilities (Senior Level)</h3><ul><li>
Lead the design and architecture of scalable data platforms and solutions</li><li>
Define and enforce data engineering standards, frameworks, and best practices</li><li>
Mentor junior data engineers and conduct code reviews to ensure quality and performance</li><li>
Optimize large-scale data processing and improve system efficiency and cost optimization</li><li>
Drive adoption of Microsoft Fabric and modern data engineering practices across teams</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul><li>
5+ years of experience in Data Engineering</li><li>
Strong hands-on experience with:<ul><li>
Azure Data Factory (ADF)</li><li>
Microsoft Fabric</li><li>
PySpark and SQL</li><li>
Azure Data Lake Storage (ADLS)</li><li>
Delta Lake</li></ul></li><li>
Solid understanding of data modeling, ETL/ELT concepts, and Lakehouse architecture</li><li>
Experience with Medallion architecture (Bronze, Silver, Gold layers)</li><li>
Strong problem-solving and performance optimization skills</li><li>
Experience working in cloud-based data platforms (Azure preferred)</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience with Power BI or other BI tools</li><li>
Familiarity with data governance and security frameworks</li><li>
Exposure to CI/CD pipelines for data engineering workflows</li><li>
Experience working in Agile/Scrum environments</li></ul>
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Senior Data Engineer

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