customer service representative Jobs in Kuwait City

customer service representative

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customer service team leader

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sales advisor - retail Jobs in Kuwait City

sales advisor - retail

sales associate

service advisor

Al Mulla Group

<div>
 
 
 Responsibilities:
 
 
 
 1. Service Reception
 
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 Handle customer escalations and complicated technical issues, coordinating with workshop team members to ensure effective service delivery.
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 Perform visual inspections and quick tests to estimate the extent of damage, ensuring pre-diagnosis and vehicle inspections meet quality standards.
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 Use specified checklists during service reception to document and verify proper performance of individual work steps.
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 Actively provide service products, present current service offers, and offer additional services (e.g., vehicle care, pickup &amp; drop-off service).
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 Check for warranty and goodwill claims.
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 Coordinate the scope of repair and maintenance services with customers, obtaining their approval.
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 Arrange for external work when necessary and coordinate pickup time, date, method, and location with customers.
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 2. Work preparation.
 
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 Participate in pre-meetings with the Workshop Foreman and Customer Contact Specialist to discuss current and next day's workload.
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 Prepare repair orders and ensure timely completion.
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 Explain and hand over workshop orders to Maintenance Technicians or Certified Diagnosis Technicians.
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 3. Repair and maintenance
 
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 Monitor repair status and clarify additional repair services or timeline updates with customers and the service department.
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 4. Order completion
 
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 Inspect work scope and performance, document test results, and authorize repairs for any faults.
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 Provide transparent documentation for customers of all work completed and required parts.
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 Document current vehicle data (e.g., legally required inspections, due dates for mandatory vehicle inspections).
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 Ensure the customer&rsquo;s vehicle is clean.
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 Ensure timely vehicle handover and final coordination with customers.
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 Trigger the invoicing process after repair and maintenance are completed.
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 </ul>
 
 
 
 
 5. Vehicle handover
 
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 Manage the vehicle handover process.
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 Educational Qualification
 
 
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 Diploma in any discipline
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 Experience
 
 
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 Years of Experience: 1 - 2 Years
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 Field of Experience: Service Advisor
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 Skills
 
 
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 Strong communication and interpersonal skills.
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 Ability to handle technical queries and complicated customer complaints professionally.
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 Proficiency in using service management software and tools.
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 Excellent organizational skills and attention to detail.
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 Ability to upsell services and products effectively
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 Job Remarks
 
 
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 Preferred Language: English, Arabic
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 Job Country: Kuwait
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 Duty Shift / Timings: One Shift / 7:30 am - 4:30 pm / 9:00 am - 6:00 pm
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 </ul>
 
 
</div>

Service Advisor

Meshaal Alshatti and Partner

Sales Advisor &ndash; Crystal Swarovski (Kuwait)We are currently seeking a Sales Advisor to join Crystal Swarovski in Kuwait.Requirements:<ul><li>Candidates must be currently based in Kuwait</li><li>Arabic language is a must (English is an advantage)</li><li>Previous experience in accessories / jewelry / luxury retail is required</li><li>Strong customer service and sales skills</li><li>Passion for luxury brands and fashion accessories</li><li>Ability to meet sales targets and provide an exceptional client experience</li><li>Flexible to work shifts, weekends, and holidays</li></ul>Responsibilities:<ul><li>Deliver outstanding customer service and personalized styling advice</li><li>Achieve individual and store sales targets</li><li>Maintain high visual merchandising and brand standards</li><li>Build long-term relationships with clients</li><li>Handle transactions and support daily store operations</li></ul>What We Offer:<ul><li>Competitive salary and commission structure</li><li>Opportunity to work with a globally recognized luxury brand</li><li>Professional and supportive work environment</li></ul>Location: Kuwait City Interested candidates: Please apply with your updated CV.Job Type: Full-timePay: KD350.000 - KD400.000 per month

Sales Advisor

Suffix Facility Management

Job Summary: We are looking for a motivated and customer-focused Sales Advisor to join our retail team. The Sales Advisor will be responsible for providing excellent customer service, driving sales, and ensuring a positive shopping experience for our customers.Key Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner.</li><li>Understand customer needs and provide tailored product recommendations.</li><li>Promote and sell products while achieving individual and store sales targets.</li><li>Maintain up-to-date product knowledge and provide accurate information to customers.</li><li>Process transactions efficiently and handle cash or card payments.</li><li>Keep the store organized, clean, and visually appealing.</li><li>Monitor stock levels and assist with inventory management.</li><li>Handle customer complaints or concerns in a professional manner, escalating when necessary.</li><li>Participate in sales promotions, marketing initiatives, and training sessions as required.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; a degree in business, marketing, or related field is a plus.</li><li>Previous experience in retail or sales is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Customer-focused with the ability to build relationships.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Basic computer skills and familiarity with POS systems.</li><li>Flexibility to work weekends, holidays, and shifts as required.</li><li>Valid Transferrable Visa</li><li>Bilingual</li></ul>Job Type: Full-timePay: KD275.000 - KD300.000 per month

Sales Advisor - Retail

Google

<div>
 
 Minimum qualifications:
 
 
 
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 Bachelor's degree in Computer Science or equivalent practical experience.
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 3 years of experience in delivering and developing customer-facing services with cloud adoption, IT transformation, and data and cloud migration programs.
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 Experience in networking; compute infrastructure (e.g., servers, databases, firewalls, load balancers); and architecting, developing, or maintaining cloud solutions in virtualized environments.
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 Experience in one or more of the following: networking, developer operations, security, compute, storage, Hadoop, Kubernetes, or Site Reliability Engineering (SRE).
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 Ability to communicate in English and Arabic fluently to support client relationship in this region.
 
 
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 Preferred qualifications:
 
 
 
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 MBA or Master's degree in Computer Science, Engineering, or a related field.
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 Certification in cloud.
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 Experience with networking and system design of load balancers, firewalls, and Virtual Private Networks (VPN), architecting, developing, and maintaining production-grade systems.
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 Experience in one or more of the following disciplines: software development, managing operating systems or Linux environments, network design and deployment, databases, storage systems.
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 Experience in customer-facing migration, including service discovery, assessment, planning, execution, and operations.
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 Experience with Kubernetes, Google Kubernetes Engine (GKE), or Elastic Kubernetes Service (EKS) with excellent communication, writing, presentation, and problem-solving skills.
 
 
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 About The Job
 
 
 
 As a Cloud Consultant, you will work directly with Google&rsquo;s most strategic customers on infrastructure projects that transform business. You will provide consulting, program management, and technical expertise on customer engagements while working with client executives and key technical leaders to deploy solutions on Google Cloud Platform. You will also work closely with key Google partners to deliver joint consulting services, providing technical guidance and infrastructure best practices.
 
 
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 
 
 
 Responsibilities
 
 
 
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 Work with customer technical leads, client executives, and partners to manage and deliver successful implementations of cloud solutions, becoming a trusted advisor to decision makers throughout the engagement.
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 Propose solution architectures and manage the deployment of cloud-based distributed virtualized infrastructure solutions according to complex customer requirements and implementation best practices.
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 Work with internal specialists and product and engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
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 Interact with sales, partner, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
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 Travel up to 30% of the time for client engagements as needed.
 
 
 
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 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Infrastructure Modernization and AI, Google Cloud (English, Arabic)

<div>
 
 Minimum qualifications:
 
 
 
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 Bachelor's degree or equivalent practical experience.
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 6 years of experience with cloud native architecture in a customer-facing or support role.
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 Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
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 Experience engaging with, and presenting to, technical stakeholders and executive leaders.
 
 
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 </ul>
 
 Preferred qualifications:
 
 
 
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 Experience in migrating applications and services to cloud platforms.
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 Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
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 Experience prospecting, building, and maintaining customer relationships from scratch, and building out Greenfield territories.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
 
 
 As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand business and technical requirements, and present practical and useful solutions on Google Cloud. You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more.
 
 
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 
 
 
 Responsibilities
 
 
 
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 Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
 </li>
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 Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
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 Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
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 Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
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 Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.
 
 
 
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 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Customer Engineer, Platform, Google Cloud

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>6 years of experience with cloud native architecture in a customer-facing or support role.</li>
<li>Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.</li>
<li>Experience engaging with, and presenting to, technical stakeholders and executive leaders.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Experience in migrating applications and services to cloud platforms.</li>
<li>Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.</li>
<li>Experience prospecting, building, and maintaining customer relationships from scratch, and building out Greenfield territories.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand business and technical requirements, and present practical and useful solutions on Google Cloud. You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more.
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers. 
</li>
<li>Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.</li>
<li>Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.</li>
<li>Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.</li>
<li>Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Siemens

<div>
 
 Job Title:
 
 Account Director - Siemens Grid Software in Kuwait
 
 
 
 Location:
 
 Kuwait City, Kuwait
 
 
 
 About Siemens:
 
 
 
 Siemens is a global leader in engineering and technology, shaping the future with 140 years of innovation across 190+ countries. We specialize in cutting-edge grid software solutions, driving the energy transition across the Middle East and Africa. Our focus is on empowering grid operators, utilities, municipalities, and industries with digital solutions that are transforming the energy landscape.
 
 
 
 Role Overview:
 
 
 
 We&rsquo;re seeking a strategic, results-driven Account Director to drive sales and long-term growth for Siemens Grid Software in Kuwait. In this role, you will serve as the central leader of our Account Target Management strategy for selected Strategic Growth Accounts in Kuwait, helping shape the future of energy by accelerating the adoption of our grid software solutions. You will work within a high-performing team and collaborate closely with key stakeholders across industries such as oil &amp; gas, chemical, mining, airports, railways, and smart cities.
 
 
 As the Account Director in Kuwait, you will own the full leadership, engagement, and growth strategy for your assigned accounts&mdash;including many of our ~350 Target Accounts. You will be accountable for new sales, recurring software license expansion, and multi&ndash;line-of-business engagement, ensuring growth through at least two aligned Lines of Business. Success in this role requires an inspiring, future-oriented mindset, strong business acumen, creative problem-solving, and the ability to remain assertive and focused in complex, disruptive environments. You will define and execute top-down accounts and market plans that drive measurable results and long-term customer value.
 
 
 
 Key Responsibilities:
 
 
 
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 Lead, coach, and orchestrate cross-functional account and software development teams, ensuring strong collaboration, alignment, and performance across all stakeholders.
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 Motivate and inspire teams by bringing creativity, imagination, energy, and enthusiasm to drive account growth and software adoption.
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 Open doors and expand opportunities by identifying, initiating, and developing strategic customer relationships that position Siemens Grid Software for long-term success.
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 Own and drive business outcomes, including revenue generation, account development, and execution of strategies that support both new sales and recurring software growth.
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 Communicate effectively and with impact, acting as a strong networker and stakeholder manager who can influence, navigate complexity, and mobilize support across multiple organizations.
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 Listen deeply and negotiate skillfully, presenting compelling value propositions that align with customer needs and strategic objectives.
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 Demonstrate high self-motivation and accountability, consistently driving results, meeting commitments, and delivering on growth targets.
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 Build and maintain trusted relationships with customers and internal teams, operating with integrity, reliability, and maturity in all interactions.
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 Craft visionary perspectives on the future of the energy and digital grid landscape, championing progressive ideas and rallying teams and customers around change-driven agendas.
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 Operate with a business-first mindset, prioritizing the success of the organization and customers over individual interests, always acting in the best interest of shared goals.
 
 
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 </ul>
 
 Qualifications &amp; Skills &ndash; Digital and Solid:
 
 
 
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 Bachelor&rsquo;s degree in electrical engineering, or equivalent qualification.
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 5&ndash;10 years of proven experience in a commercially focused Account Management, Account Director, or Sales Leadership role, ideally with experience coaching or leading a small team in a player/coach capacity.
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 Deep expertise in the Kuwait energy industry, enabling strong credibility and strategic discussions with customer stakeholders.
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 Proven experience in executive, revenue-generating roles requiring strong business acumen and commercial decision-making.
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 Demonstrated ability to identify and capitalize on growth opportunities, navigating complex sales cycles and developing account strategies tailored to each customer's unique situation.
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 Strong capability to engage and influence a broad network of stakeholders within customer organizations.
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 A strong growth mindset with the ability to leverage team strengths, understand client needs deeply, and significantly grow recurring software license business across at least two Lines of Business (LoBs).
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 Demonstrated ability to lead, coach, and facilitate communication between internal teams and customer teams to achieve clear growth goals and build internal champions.
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 Strong ownership mindset, with a track record of building and executing account plans, sales strategies, and customer engagement programs that drive long-term success with strategic accounts.
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 Strong product knowledge with the ability to deliver high-impact customer presentations, building trust and credibility up to the C-suite.
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 Ability to gain deep insights into customer strategy and investment priorities, enabling the identification and advancement of innovative, future-oriented projects.
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 Proven skill in account mapping and strategic solution alignment, ensuring solutions directly address client business challenges.
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 Demonstrated ability to influence strategic decisions at the executive level through deep industry knowledge, product expertise, and strong relationship-building with C-suite stakeholders.
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 Ability to integrate industry trends, innovation themes, and digital transformation narratives to support a challenger mindset and shape customer thinking.
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 Confidence and credibility at all stages of the customer lifecycle, consistently acting as a trusted advisor and thought leader who drives value and revenue.
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
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 A dynamic, flexible, and modern work environment.
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 Opportunities for personal growth and continuous learning within a collaborative team.
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 Competitive salary with performance-driven incentives.
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 A comprehensive benefits package, including social and financial perks.
 
 
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 </ul>
 
 What else do you need to know?
 
 
 
 As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference.
 
 
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at https://www.siemens.com/global/en.html
 
 
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 
 
 We are looking forward to receiving your online application.
 
 
 Please note: Only complete applications can be considered in the selection process.
</div>

Account Director - Siemens Grid Software in Kuwait

Explore 147+ Service advisor in Kuwait City this January. Find roles across top companies and apply now to boost your career.

147 service advisor jobs IN Kuwait City

Service Advisor

Sales Advisor

Sales Advisor - Retail

Infrastructure Modernization and AI, Google Cloud (English, Arabic)

Customer Engineer, Platform, Google Cloud

Customer Engineer, Platform, Google Cloud

Account Director - Siemens Grid Software in Kuwait