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data center technician - pk - gujranwala - on-site Jobs in Islamabad

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service center technician

Reboot Monkey

<div>
 
 About The Role
 
 
 
 Join our team as a
 
 Data Center Technician
 
 in
 
 Gujranwala, PK
 
 . This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.
 
 
 
 Compensation &amp; Benefits
 
 
 
 
 $15,000-18,750/year
 
 (USD annual)
 
 
 Comprehensive benefits package including:
 
 
 <ul>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 Paid time off and holidays
 </li>
 <li>
 Professional development allowance
 </li>
 <li>
 Certification sponsorship
 
 
 
 </li>
 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 Full-time permanent position
 </li>
 <li>
 Standard business hours with on-call rotation
 </li>
 <li>
 Shift differentials for nights/weekends when applicable
 
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Install, configure, and maintain server and network equipment
 </li>
 <li>
 Perform structured cabling (copper and fiber optic)
 </li>
 <li>
 Execute hardware deployments and decommissions
 </li>
 <li>
 Monitor environmental systems (power, cooling, security)
 </li>
 <li>
 Respond to incidents and perform troubleshooting
 </li>
 <li>
 Maintain accurate documentation and asset tracking
 </li>
 <li>
 Collaborate with engineering and operations teams
 </li>
 <li>
 Participate in capacity planning and upgrades
 </li>
 <li>
 3+ years data center operations experience
 </li>
 <li>
 Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
 </li>
 <li>
 Strong troubleshooting and problem-solving abilities
 </li>
 <li>
 Experience with rack and stack operations
 </li>
 <li>
 Understanding of power distribution and UPS systems
 </li>
 <li>
 Excellent documentation and communication skills
 </li>
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 Ability to lift 50+ lbs and work in demanding environments
 </li>
 <li>
 Data center certifications (CDCP, CDCS, CDCE) - preferred
 </li>
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 Vendor certifications (Dell, HPE, Cisco) - preferred
 </li>
 <li>
 Network certifications (CCNA, JNCIA) - preferred
 </li>
 <li>
 Experience with DCIM platforms - preferred
 </li>
 <li>
 Knowledge of ITIL practices - preferred
 </li>
 </ul>
</div>

Data Center Technician - PK - Bhalwal - On-site

Airespring

<div>Company Description 
AireSpring is an award-winning provider of Cloud Communications and Managed Connectivity Solutions. AireSpring provides next-generation communications solutions including AireContact&reg;, AirePBX&reg; - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access.
AireSpring has received numerous third-party industry awards: &quot;Product of the Year&quot;, &quot;Best Telecom Deal,&quot; &quot;Best in Show,&quot; and &quot;Top Channel Program.&quot;
AireSpring is a privately held, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communication and connectivity solutions at competitive rates 
Job Description 
RESPONSIBILITIES INCLUDE:
<ul><li>Testing and Fault Isolation on layer 1 and 2 of the OSI model by internal troubleshooting, testing with carriers, and working with customer vendors and/or technical support NOC's. This could include viewing router logs, loop testing, head to head testing, HDSL and PM Stats review or a combination of all of the above.</li><li>
Working directly with CLEC's and ILEC's to troubleshoot customer T1, Broadband and Voice issues.</li><li>
Experience with SD-Wan, Meraki, Fortinet, and 8x8 is a plus</li><li>
Inbound/outbound technical call handling from customers, agents, and transport partners. Create internal trouble tickets and carrier tickets, taking corrective action as required or contacting the appropriate parties to resolve issues.</li><li>
You will be working with customers via email, chat, and phone to resolve issues. You will have to determine the appropriate actions to take and have the self-motivation to deal with the service issue.</li><li>
Manage, prioritize, and multi-task to resolve trouble tickets as quickly and accurately as possible in order to meet contracted SLA's.</li><li>
Provide a professional and courteous customer service experience and set expectations based on established processes.</li><li>
Manage multiple issues simultaneously in high pressure environment where change is commonplace.</li><li>
Make follow-up calls to clients on escalated technical issues and system status updates until the issue has been resolved to the client's satisfaction and use interpersonal skills to build strong relationships.</li><li>
Log/document all interactions and issues efficiently.</li><li>
Determine source of problems (hardware, software, user, etc.) and advise on appropriate action (next steps) for resolution.</li><li>
Provide technical support which would include training and educating end users.</li><li>
Escalate to Senior/Lead Technician on shift as necessary for trouble resolution</li><li>
Troubleshoot and interact with leads, managers and tier 2 techs to make sure the customer issues are resolved as quickly as possible.</li><li>
Work with other departments to help in resolving complex service issues.</li></ul> 

Qualifications 
<ul><li>
Position requires a minimum of one (1) year of previous Telecom Technical Customer Support job-related experience.</li><li>
1+ years of experience researching and resolving telecom technical issues (voice, internet &amp; data issues).</li><li>
Strong knowledge of WAN technologies.Experience with centralized device monitoring and management tools.</li><li>
Working knowledge of Cisco, Juniper, and Adtran routers.</li><li>
Prior experience working with CLECs (Verizon, AT&amp;T, CenturyLink, etc.)</li><li>
Prior experience with T1, Fiber &amp; DS3 repair</li><li>
Basic experience with network topology</li><li>
Understanding of Originating and Terminating Call Flows</li><li>
Excellent attention to detail and writing skills with the ability to make clear and concise notes in repair tickets, emails, and internal or external correspondence.</li><li>
Familiar with SIP (Session Initiated Protocol), RTP (Real-time Transport Protocol).</li><li>
Testing &amp; troubleshooting CLEC network is a plus</li><li>
Any telecom Certifications are a plus</li><li>
LAN/WAN, router, and firewall technologies knowledge is a plus</li><li>
Familiar with T1 loopback testing is a plus</li><li>
Experience with SD-WAN is a plus</li><li>
Working knowledge of Traditional TDM networks is a plus</li></ul> 

Additional Information 
Benefits : Medical, SL/VL and Monthly attendance bonus
Working hour : Shifting work schedule
Dress Code : Smart Casual
Work address : 33rd Floor One San Miguel Avenue Building Ortigas Center Pasig City</div>

TELECOM REPAIR TECHNICIAN/TIER 1 SUPPORT *

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281 service center technician jobs In Islamabad

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TELECOM REPAIR TECHNICIAN/TIER 1 SUPPORT *